Lexmark Interact S608 User's Guide

Lexmark Interact S608 Manual

Lexmark Interact S608 manual content summary:

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    S600 Series User's Guide November 2010 Machine type(s): 4446 Model(s): W01, WE1 www.lexmark.com
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    's environmental impact 7 Finding information about the printer...8 Understanding the parts of the printer 10 Ordering and replacing supplies 13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling
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    56 Collating copies using the printer control panel 56 Repeating an image on one page...57 Copying multiple pages on one sheet ...57 Making a into an editing application 61 Scanning documents into an editing application 63 Scanning directly to e-mail using the printer software 64 Scanning to
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    Maintaining the printer 99 Maintaining ink cartridges...99 Cleaning the exterior of the printer...101 Cleaning the scanner glass...102 Cleaning the touch screen...102 Troubleshooting 103 Before you troubleshoot...103 Using the Service Center to solve printer problems 103 If Troubleshooting does
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    Power consumption...139 Index...151 Contents 5
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    manufacturer's authorized replacements. -in ports. This service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. SAVE THESE INSTRUCTIONS
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    's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be
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    about the printer Publications What are you looking for? Initial setup instructions: • Connecting the printer • Installing the printer software Find it here Setup documentation The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com
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    site at http://support.lexmark.com. SmartSolutions User's Guide and Help Go to http://smartsolutions.lexmark.com. Click the User's Guide link to view basic SmartSolutions information, or click ? to view context-sensitive information. Windows or Mac Help Open a printer software program or application
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    at http://support.lexmark.com. • Rest of the world-See the printed warranty that came with your printer. Understanding the parts of the printer 11 10 1 2 3 4 9 8 7 6 5 Use the To 1 Paper guide adjustment lever Adjust the paper guides. 2 Paper support Load paper. 3 Paper guides Keep paper
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    with port Connect the printer to a power source. 5 Duplex unit • Print on both sides of a sheet of paper. • Remove paper jams. 6 Printhead access Install the printhead. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. 7 Ink cartridge access
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    Use the 8 Scanner unit To • Access the ink cartridges and printhead. • Remove paper jams. About your printer 12
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    for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. 2 Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for
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    Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to
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    lexmark.com. Item USB cable For more information, go to www.lexmark.com. Part Number 1021294 Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. •L Lexmark Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program
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    switch to Power Saver mode. Press and hold for three seconds to turn off the printer. • Return to the previous screen. • Exit from one menu level to a higher one. 3 Touch screen display • Navigate the printer menus. Note: The display is turned off in Power Saver mode. • Change settings. • View
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    screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen selections to initiate an action, such as copying or scanning, or to change printer settings. 1 2 3 4 A Copy Scan
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    6 Setup Description • Display the current ink levels of the installed tanks. • Access cartridge maintenance and information functions. Access the setup menu and change printer settings. 7 2-Sided 12 8 Eco-Mode Print on both sides of a sheet of paper. Activate Eco-Mode to select the following
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    Type and change the paper type setting: 1 Touch . Note: All the instructions in this guide start from the home screen. 2 Touch Copy. 3 Touch More Options. 4 by reducing the printer power consumption (as much as 28 percent on some printer models) compared to the default printer settings. To save
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    prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows. Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected. 1 From the home screen, touch , and then touch Use Factory Defaults
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    (Web only)* * The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You
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    ) Lexmark Service Center (referred to as Service Center) To • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges
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    utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the computer. • Scan photos and documents. • Customize settings for scan jobs. • Customize settings for fax jobs. • Create and edit the Contacts list. Using the printer software 23
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    . Lexmark Printer Utility (not available in Mac OS X version 10.6) (referred to as Printer Utility) • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support
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    your printer > Support tab > On-line support 4 From the Web site, select your printer and then download the driver. 5 Install additional or optional software. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark
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    Home > select your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site
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    the Lexmark Web site at www.lexmark.com. 2 Navigate to: Downloads > Driver Finder > select your printer > select your operating system 3 Download the driver and install the printer software. Note: Updated printer software may be available at http://support.lexmark.com. Using the printer software 27
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    rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings. Loading paper and original documents
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    paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the paper. • You select
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    not listed, and set the left and right margins so your envelope is correctly positioned. • The print side of the label is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality. Note: Draft mode is available but is not recommended for
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    You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the : a Touch Paper Type. b Select the default paper type for the printer, and then touch Accept. Loading original documents on the scanner glass 1 Open
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    enough ink in the ink cartridges. Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer software
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    . For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Copies area 4 Enter the number of copies that you want to print, and then select Collate Copies. 5 Click OK to close any printer software dialogs
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    Reverse page order option. 8 Click Print. Printing multiple pages on one sheet For Windows users 1 With a document open, click File > Print. each page. 5 Adjust other settings as needed. 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Macintosh users 1 With a document open
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    or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer through a USB cable or through a network. • The printer and the computer must be on. • The memory card or flash drive must contain document files that are supported by the printer. For more
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    size. 5 Select an orientation. 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Macintosh users 1 With printer. 7 Click Print. Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the application. Printing labels For Windows
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    For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Size list > select Custom Size 4 Adjust the settings as needed to create a custom size, and then click OK. 5 Click OK to close any printer software
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    the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 39. • The flash drive uses the same port that is used for a PictBridge camera cable. • An adapter may be necessary if your
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    . 2 The Memory Device screen appears on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a port while a memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use. Supported
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    a selection. 7 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Editing photos using the printer control panel 1 Load photo paper. 2 Insert a memory card or flash drive. The Memory Device screen appears on the display. 3 Touch View
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    memory device using the printer software 1 Load photo paper. 2 Insert a memory card or flash drive. 3 Transfer or print the photos: If the printer is using a USB connection • For Windows users Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer
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    digital camera without using a computer. 1 Insert one end of the USB cable into the camera. Note end of the cable into the PictBridge port on the front of the printer. Notes: • Make sure that each time you make a selection. Note: The printer will use the default print settings unless you change the
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    instructions Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support
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    device that you use to send a print job to the printer. To set up a connection between the printer and a Bluetooth-enabled device: 1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter
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    USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the home screen Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. Printing 45
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    1 Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning-Potential Damage: Do not touch any cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from
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    printer models, supports A4- and letter-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows to close any printer software dialogs. 6
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    Print Queue > Printer Setup > Driver 2 From the Two-Sided Printing Dry Time pop-up menu, choose a dry time setting. Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, choose Extended. 3 Click OK or Apply Changes. In Mac OS X version 10
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    Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer
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    should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control
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    print jobs to Draft or Quick Print. It uses less ink and is ideal for printing text-only documents. If Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer
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    document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control
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    want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. Canceling print jobs To cancel a print job from the printer control panel, press . To cancel a print job from the computer, do the following: For Windows users 1 Click , or click Start and then click Run. 2 In the
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    on select models. If you purchased a printer without an ADF, then load original documents copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document From the home screen, you can press to print one copy of the original document using the default settings. 3
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    -sided copies of the two-sided document. • Select 2-Sided to 2-Sided to make two-sided copies (like the original document). 5 Press . 6 Follow the instructions on the display. Enlarging or reducing images 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass
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    • If you select Custom %, then select the desired custom percent value. Touch Accept to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this
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    per Sheet 4 Select the number of pages that you want to copy on a sheet of paper, and then touch Accept. You may choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages
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    duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. Note: You cannot make duplex
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    6 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 3 2 1 7 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 59
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    adjust the ADF paper guide to the width printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software
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    printer reads only one memory device at a time. • If a flash drive is inserted into the USB port while printer control panel indicating that the file you scanned has been saved. Scanning photos into an editing application Using the printer that will receive the scan. Wait until the printer has
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    new file. Using the printer software For Windows users 1 Load a photo and open in a photo editing application to edit. For Macintosh users 1 printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?" area on the main screen, select Photo. 5 From the "How will
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    highest resolution. For Windows users 1 Load an printer folder. 3 Double-click Scan Center or All-In-One Center. 4 From the "What is being scanned?" area on the main screen, select a document type other than Photo. 5 From the "How will the scanned image be used?" pop-up menu, choose To be edited
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    mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Email
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    a photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a document to edit the text, then to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system.
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    application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads this application list from your computer when scanning for the first time. If you do not see the application you want on the list
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    one of the domains on the list, then the printer port. • Authentication Type-Select the authentication type for your e-mail account. If you select None, then you will not be required to enter the User Name and Password. For more information, contact your e-mail provider or your system support
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    contact your e-mail provider or your system support person. 3 To check if the SMTP list Creating an e-mail contact list using the printer control panel 1 From the home screen, navigate , and then select whether you want to add a contact manually or import a contact: - Address Book-Import a contact
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    contact list using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Click the Fax tab, and then click Edit contact list. The Contacts tab of the Printer Setup Utility opens
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    the paper guide on printer to communicate with the SMTP server. If the printer cannot connect to the Internet, then contact your system support person. The printer supports only one one file. 4 Touch an option to enter or select the recipients: • Enter E-mail Address-Enter the e-mail address manually
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    mail 1 Insert the flash drive or memory card. The Memory Device screen appears on the display. Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to
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    the photo you want to attach. c Touch Continue. 6 Touch an option to enter or select the recipients: • Enter E-mail Address-Enter the e-mail address manually. • Address Book-Touch Sort by Name or Sort by Group, and then select the contact. • History-Select the name or e-mail address from the history
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    is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless
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    network cards that support WPA. Most newer the printer, including the IP address and MAC address of the printer. will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service
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    access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does not appear after a minute, then
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    been turned off and back on, and the printer is trying to establish communications with the network. - The wireless settings of the printer may no longer be valid. • Green means that the printer is connected to a wireless network and is ready for use. Special wireless installation instructions The
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    of the box, the user's guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer will be assigned an IP
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    that came with your computer. • The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure. In Windows Vista or later 1 Click > Control Panel
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    any capital letters. Windows Vista will enable the ad hoc network for you. It will appear in the " instructed to do so by the setup software. 6 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer
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    instructed to do so by the setup software. 21 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer hoc network with Windows 2000. For Macintosh users 1 Access the Airport settings: In Mac OS X version
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    (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific
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    . 2 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Lexmark Extras > Lexmark Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is
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    File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following: 1 Click , or
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    , double-click Sharing your printer with Mac OS X users. or To let Windows computers on the network use any printer connected to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions on the computer screen. Note: Windows users should see the
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    manual, contact your system support person. What is an SSID? A Service will not show up in the list of available wireless networks. You must enter the network information manually a software application support person. What is a network? A network is a collection of devices such as computers, printers
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    the Web page associated with the wireless access point, or consult your system support person. Note: The WEP key or WPA passphrase is not the same up. Four common examples appear below. Note: The printers in the following diagrams represent printers with internal print servers built into them so that
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    computers can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you need an installation cable? When setting up the printer on your wireless network, the printer will need to temporarily connect to a computer using
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    . USB ports may be on the front or the back of the computer, and may be horizontal or vertical. 2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two
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    factors can affect the signal strength. One factor is interference from other wireless printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon in your system tray. Try double-clicking this icon, and it will
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    signal strength is a problem between your access point and the printer, try one or more of the printer closer to the computer if they seem to have trouble communicating. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer is too far away from the access point, it will
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    will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X
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    is connected to the hardware of a device instead of its software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB. Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all
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    addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list. What is an IP address? An IP address is a unique
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    computer sends all print jobs across the network to the printer using this address. If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list. Networking 94
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    A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys are numbered, and the number point. Select the same key index on your printer as you are using on your wireless access point. Networking 95
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    ://smartsolutions.lexmark.com) to your printer. It lets you create one-touch Cartridge Finder View information on local stores where you can purchase cartridges, with options to print or e-mail cartridge selected photo. Print a File (Windows only) Use the printer to print document files on your
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    : Using the printer software a Open the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. For Macintosh users From the Finder desktop, double-click the printer program folder. b Click Visit Lexmark
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    For more information, see the SmartSolutions User's Guide on the Web site. Using SmartSolutions 98
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    come out of Power Saver mode or will temporarily turn on if it is turned off. Checking ink levels Using the printer control panel From the home screen, touch . The graphic of the ink levels appears on the display. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs
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    . Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Maintenance tab > Align cartridges 5 Follow the instructions on the
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    prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Maintenance tab > Clean cartridges 4 Follow the instructions on the computer screen
  • Lexmark Interact S608 | User's Guide - Page 102
    ink or corrective fluid on a document is dry before placing the document on the scanner glass. Cleaning the touch screen The touch screen of your printer control panel may need to be cleaned from time to time to remove fingerprints and smudges. 1 Make sure the printer is turned off
  • Lexmark Interact S608 | User's Guide - Page 103
    new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help
  • Lexmark Interact S608 | User's Guide - Page 104
    through USB" on page 108 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes
  • Lexmark Interact S608 | User's Guide - Page 105
    the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling
  • Lexmark Interact S608 | User's Guide - Page 106
    the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn on the printer, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into
  • Lexmark Interact S608 | User's Guide - Page 107
    continue to have problems, then try another USB port on the computer. You may have connected to a defective port. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN
  • Lexmark Interact S608 | User's Guide - Page 108
    Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the printer. If the printer will not come
  • Lexmark Interact S608 | User's Guide - Page 109
    USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 109 • "Paper jam in the paper support" on page 109 • "Paper jam in the duplex
  • Lexmark Interact S608 | User's Guide - Page 110
    3 Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job. Troubleshooting 110
  • Lexmark Interact S608 | User's Guide - Page 111
    printer. • Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
  • Lexmark Interact S608 | User's Guide - Page 112
    printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE
  • Lexmark Interact S608 | User's Guide - Page 113
    the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one
  • Lexmark Interact S608 | User's Guide - Page 114
    unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE
  • Lexmark Interact S608 | User's Guide - Page 115
    , navigate to: Scan Center > Preferences > General tab Scanning takes too long or freezes the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION
  • Lexmark Interact S608 | User's Guide - Page 116
    troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE proxy server or SMTP settings, contact your system support person. MAKE SURE TO ENTER A VALID
  • Lexmark Interact S608 | User's Guide - Page 117
    can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT
  • Lexmark Interact S608 | User's Guide - Page 118
    from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY MAKE SURE "ENABLE READING FROM A MEMORY DEVICE OVER
  • Lexmark Interact S608 | User's Guide - Page 119
    wireless communications issues" on page 133 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The printer, the computer, and the wireless access point are all plugged in and turned on. • The wireless network is working properly
  • Lexmark Interact S608 | User's Guide - Page 120
    problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: TURN
  • Lexmark Interact S608 | User's Guide - Page 121
    the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the SSID of the network that the computer is connected to. a Type the IP address of your access point into the address field of your Web browser. Troubleshooting
  • Lexmark Interact S608 | User's Guide - Page 122
    same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 or later 1 From the Apple to: System Preferences > Network > AirPort b Click Advanced or Configure. Troubleshooting 122
  • Lexmark Interact S608 | User's Guide - Page 123
    printer supports wireless printing only through AirPort base stations for Mac printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. Troubleshooting
  • Lexmark Interact S608 | User's Guide - Page 124
    computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the most
  • Lexmark Interact S608 | User's Guide - Page 125
    strip, make sure it is turned on and working. Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following
  • Lexmark Interact S608 | User's Guide - Page 126
    port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port These are possible solutions. Try one or more of the following Troubleshooting 126
  • Lexmark Interact S608 | User's Guide - Page 127
    find the strength of the network signal on the printer network setup page. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. Wi-Fi indicator
  • Lexmark Interact S608 | User's Guide - Page 128
    then you will see several lines appear that start with "Reply from." It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again. • If the access point does not respond, then "Request timed out." appears. Troubleshooting 128
  • Lexmark Interact S608 | User's Guide - Page 129
    to help resolve the problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address. a From the printer, print a network setup page. For more information, see the User's Guide. b In the TCP/IP section, look for Address. Troubleshooting 129
  • Lexmark Interact S608 | User's Guide - Page 130
    the User's Guide. b In the TCP/IP section, look for Address. 2 From the Finder, navigate to: Utilities > Network Utility > Ping tab 3 Type the IP address of the printer in the network address field. For example: 10.168.1.101 4 Click Ping. 5 If the printer responds, then you will see several lines
  • Lexmark Interact S608 | User's Guide - Page 131
    the printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both received IP addresses: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. Troubleshooting
  • Lexmark Interact S608 | User's Guide - Page 132
    this, refer to the manual that came with your wireless router for more information. If the printer and computer have valid IP addresses and the network is operating correctly, continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED Note: This solution applies to Windows users only 1 Click
  • Lexmark Interact S608 | User's Guide - Page 133
    connections. If you do not have a VPN Client software installed, check the connections manually using the Windows VPN Client. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be
  • Lexmark Interact S608 | User's Guide - Page 134
    turning on any potential sources of interference and see if it causes the problem to the manual that came with problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach to the wrong network, although it will Troubleshooting 134
  • Lexmark Interact S608 | User's Guide - Page 135
    to the manual that came want to assign to the printer in the IP Address having trouble printing from one particular will not have a chance to send data. Try only turning on the network devices of the same type and see if network communications improve. If this solves the problem Troubleshooting 135
  • Lexmark Interact S608 | User's Guide - Page 136
    periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark
  • Lexmark Interact S608 | User's Guide - Page 137
    changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of
  • Lexmark Interact S608 | User's Guide - Page 138
    directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
  • Lexmark Interact S608 | User's Guide - Page 139
    material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing product is plugged into a wall outlet, but the power switch is turned off. 0.43 The power consumption levels listed in the previous table
  • Lexmark Interact S608 | User's Guide - Page 140
    Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited
  • Lexmark Interact S608 | User's Guide - Page 141
    , you must limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the
  • Lexmark Interact S608 | User's Guide - Page 142
    its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action. IN NO EVENT WILL LEXMARK, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT
  • Lexmark Interact S608 | User's Guide - Page 143
    are doing so with the intent to "sign" a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the
  • Lexmark Interact S608 | User's Guide - Page 144
    , the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party
  • Lexmark Interact S608 | User's Guide - Page 145
    to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor device is connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter's Laboratories),
  • Lexmark Interact S608 | User's Guide - Page 146
    special conditions for the Facsimile User Instructions that any item will work correctly in all respects single manual call initiation, and • The one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part
  • Lexmark Interact S608 | User's Guide - Page 147
    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest
  • Lexmark Interact S608 | User's Guide - Page 148
    antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
  • Lexmark Interact S608 | User's Guide - Page 149
    , but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest
  • Lexmark Interact S608 | User's Guide - Page 150
    toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Polski Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Niniejszym
  • Lexmark Interact S608 | User's Guide - Page 151
    Lexmark 13 changing Power Saver timeout 19 changing printing mode 51 changing wireless settings after installation (Mac) 77 changing wireless settings after installation (Windows) 77 checking an unresponsive printer 103 checking ink levels 99 checklist before you troubleshoot images on one sheet 57
  • Lexmark Interact S608 | User's Guide - Page 152
    ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 ink levels checking 99 inserting a memory card or flash drive 38 installation cable 87, 88 installing network printer 94 installing optional software 25 installing printer on wireless network (Macintosh) 75 on wireless network (Windows
  • Lexmark Interact S608 | User's Guide - Page 153
    USB 82 wireless 82 Macintosh printer software using 23 memory card inserting 38 printing documents from 35 printing photos using the proof sheet 43 scanning to 61 supported types 39 memory card cannot be inserted 117 memory card slot location 10 memory card troubleshooting cannot print from a flash
  • Lexmark Interact S608 | User's Guide - Page 154
    port 131 sending an e-mail attaching a photo or document 71 scanning a document or photo 70 Service Center 103 setting the duplex printing dry time 48 setting up e-mail 67 setting up printer e-mailing 67 on wireless network (Macintosh) 75 on wireless network (Windows) 75 setup troubleshooting
  • Lexmark Interact S608 | User's Guide - Page 155
    102 navigating 18 transparencies 31 troubleshooting checking an unresponsive printer 103 contacting technical support 103 Service Center 103 solving basic printer problems 103 wireless network 119 troubleshooting, copy scanner unit does not close 114 troubleshooting, copy and scan cannot scan
  • Lexmark Interact S608 | User's Guide - Page 156
    network 75 Windows software Abbyy Sprint OCR 21 Fast Pics 21 Fax Setup Utility 21 Fax Solutions software 21 Printer Home 21 Printing Preferences 21 Service Center 21 Toolbar 21 Tools for Office 21 Wireless Setup Utility 21 wireless 81, 92 Macintosh 82 printer does not print 124 troubleshooting 125
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S600 Series User's Guide
November 2010
www.lexmark.com
Machine type(s):
4446
Model(s):
W01, WE1