Lexmark Intuition S505 User's Guide - Page 106

Scan was not successful, Scanning takes too long or freezes the computer, Browse Devices, Notes

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Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. RESTART THE COMPUTER ADD NETWORK PRINTERS THROUGH THE EDIT DEVICE LIST DIALOG If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more information, see the Edit Device List Help: 1 With the Scan Center application open, choose Browse Devices from the Device pop-up menu. 2 Click ? from the Edit Device List dialog that appears. MAKE SURE "ENABLE NETWORK SCAN TO COMPUTER" IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER (MACINTOSH ONLY) Notes: • This is available only in Mac OS X version 10.6. • If you have several applications open, then make sure that the Scan Center is the active application. Otherwise, the correct menu bar does not appear. From the menu bar, navigate to: Scan Center > Preferences > General tab Scanning takes too long or freezes the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED USE A LOWER SCANNING RESOLUTION Troubleshooting 106

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Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
.
Note:
If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
ESTART
THE
COMPUTER
A
DD
NETWORK
PRINTERS
THROUGH
THE
E
DIT
D
EVICE
L
IST
DIALOG
If you are scanning from a network printer, then add that printer using the Edit Device List dialog. For more
information, see the Edit Device List Help:
1
With the Scan Center application open, choose
Browse Devices
from the Device pop-up menu.
2
Click
?
from the Edit Device List dialog that appears.
M
AKE
SURE
“E
NABLE
NETWORK
SCAN
TO
COMPUTER
”
IS
SELECTED
IN
THE
G
ENERAL
TAB
OF
THE
S
CAN
C
ENTER
(M
ACINTOSH
ONLY
)
Notes:
•
This is available only in Mac OS X version 10.6.
•
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center
>
Preferences
>
General
tab
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE
OTHER
SOFTWARE
PROGRAMS
THAT
ARE
NOT
BEING
USED
U
SE
A
LOWER
SCANNING
RESOLUTION
Troubleshooting
106