Lexmark Intuition S505 User's Guide - Page 107

Cannot scan to a computer over a network, Memory card troubleshooting

Page 107 highlights

Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER MAKE SURE "ENABLE NETWORK SCAN TO COMPUTER" IS SELECTED IN THE GENERAL TAB OF THE SCAN CENTER (MACINTOSH ONLY) Notes: • This is available only in Mac OS X version 10.6. • If you have several applications open, then make sure that the Scan Center is the active application. Otherwise, the correct menu bar does not appear. From the menu bar, navigate to: Scan Center > Preferences > General tab Memory card troubleshooting • "Memory card troubleshooting checklist" on page 107 • "Nothing happens when a memory card is inserted" on page 107 • "Cannot print documents from a memory card or flash drive" on page 108 • "Photos do not transfer from a memory card across a wireless network" on page 108 Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT THE MEMORY CARD The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. Troubleshooting 107

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Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE
SURE
THE
PRINTER
AND
THE
DESTINATION
COMPUTER
ARE
CONNECTED
TO
THE
SAME
NETWORK
M
AKE
SURE
THE
PRINTER
SOFTWARE
IS
INSTALLED
ON
THE
DESTINATION
COMPUTER
M
AKE
SURE
“E
NABLE
NETWORK
SCAN
TO
COMPUTER
IS
SELECTED
IN
THE
G
ENERAL
TAB
OF
THE
S
CAN
C
ENTER
(M
ACINTOSH
ONLY
)
Notes:
This is available only in Mac OS X version 10.6.
If you have several applications open, then make sure that the Scan Center is the active application. Otherwise,
the correct menu bar does not appear.
From the menu bar, navigate to:
Scan Center
>
Preferences
>
General
tab
Memory card troubleshooting
“Memory card troubleshooting checklist” on page 107
“Nothing happens when a memory card is inserted” on page 107
“Cannot print documents from a memory card or flash drive” on page 108
“Photos do not transfer from a memory card across a wireless network” on page 108
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
Make sure that the memory card you are using can be used in the printer.
Make sure the memory card is not damaged.
Make sure memory card contains supported file types.
Nothing happens when a memory card is inserted
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:
R
EINSERT
THE
MEMORY
CARD
The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
Troubleshooting
107