Lexmark M3250 Users Guide PDF

Lexmark M3250 Manual

Lexmark M3250 manual content summary:

  • Lexmark M3250 | Users Guide PDF - Page 1
    M3250, MS622 Printers User's Guide September 2018 Machine type(s): 4600 Models: 835, 895 www.lexmark.com
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    Learning about the printer 9 Finding information about the printer...9 Selecting a location for the printer...10 Printer configurations...12 16 Using Display Customization...16 Configuring Eco‑Settings...17 Using Customer Support...17 Using QR Code Generator...17 Setting up Device Quotas...17 Creating
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    ...26 Linking trays...27 Paper support 28 Supported paper sizes...28 Supported paper types...29 Supported paper weights...30 Printing...31 Printing printer menus 37 Menu map...37 Device...38 Print...49 Paper...57 USB Drive...59 Network/Ports...61 Security...74 Reports...81 Help...82 Troubleshooting
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    89 Replacing parts and supplies...92 Moving the printer...102 Saving energy and paper...103 Recycling...104 Troubleshooting 116 Network connection problems...116 Hardware options problems...118 Issues with supplies...121 Paper feed problems...122 Printing problems...125 Contacting customer support
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    Contents 5 Notices...169 Index...179
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    can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this
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    HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the
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    than those specified in the User's Guide may result in hazardous radiation exposure. CAUTION- service representative. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions
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    maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information
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    other countries and regions-See the printed warranty that came with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install
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    fluctuations. Ambient temperature 10 to 32°C (50 to 90°F) Storage temperature 0 to 40°C (32 to 104°F) • Allow the following recommended amount of space around the printer for proper ventilation: 1 Top 305 mm (12 in.) 2 Rear 100 mm (3.94 in.) 3 Right side 110 mm (4.33 in.) 4 Front 305 mm (12 in
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    HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the
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    , do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing. Printer port Function 1 USB printer port Connect the printer to a computer. 2 Power cord socket Connect the printer to an electrical outlet. 3 Ethernet port Connect the
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    , press and hold the power button for five seconds. 5 Stop or Cancel button Stop the current printer task. 6 Indicator light Check the printer status. 7 Volume buttons Adjust the volume of the headset or speaker. 8 Backspace button Move the cursor backward and delete a character in an input
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    the home screen applications Note: These applications are supported only in some printer models. Using the home screen Note: Your home language on the display. 4 Settings Access the printer menus. 5 Eco‑Settings Manage energy consumption, noise, toner, and paper usage settings. 6 Held Jobs Show
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    using the home screen applications 16 Customizing the home screen 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
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    . Note: For information on configuring the application settings, see the Customer Support Administrator's Guide. Using QR Code Generator You may need administrative rights to access the application. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the
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    a Cloud Connector profile We recommend logging in to the printer before you create a profile. To enable a login method, see the Embedded Web Server ‑ Security Admin Guide. 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider. 3 Touch Create a Profile or . 4 Type a unique pro
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    SMB. To limit access to the bookmark, enter a PIN. Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other file types such as DOCX and XLXS are supported in some printer models. 4 Click Save. Note: To manage bookmarks, click Bookmark Setup. Creating
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    contacts to the group. 4 Apply the changes. Editing contacts or groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
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    Setting up and using the home screen applications 21 • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click Address Book. 3 Do either of the following: • From the Contacts section, select a contact that you want to delete. • From the Contact Groups
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    22 Setting up and using the accessibility features Note: For more information on the accessibility features of your printer model, see the Accessibility Guide at http://support.lexmark.com. Enabling Magnification mode 1 From the control panel, press and hold the 5 key until you hear a voice
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    Setting up and using the accessibility features 23 Gesture Pan Swipe up then left Swipe down then left Swipe up then down Function Access parts of the zoomed image that are beyond the limits of the screen. Note: This gesture requires the use of two fingers to drag across a zoomed image. Exit an
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    , load each tray separately. Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid paper jams, do not remove trays while the printer is busy.
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    . 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. Notes: • Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided printing
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    Loading paper and specialty media 26 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load paper with the printable
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    size and paper type to match the paper loaded. Linking trays 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123
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    mm (8.5 x 14 in.) 7 3/4 Envelope (Monarch) X 98 x 191 mm (3.9 x 7.5 in.) 9 Envelope X 98 x 225 mm (3.9 x 8.9 in.) 10 Envelope X 105 x 241 mm (4.1 x 9.5 in.) * This paper size is not supported in the optional tray. 28 Multipurpose feeder Two‑sided printing X X X X X X X X X X X
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    labels1 X Bond2 Letterhead Preprinted Colored Paper Light Paper Heavy Paper2 Rough/Cotton Envelope X X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two
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    printing X 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported. 2 Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2
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    supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support print directly to any Mopria‑certified printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home
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    AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer. Note: This application is supported only in some Apple devices. 1 From the home screen of your mobile device, launch a compatible application. 2 Select an item to
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    (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system. File types Documents • PDF (version 1.7 or earlier) • HTML • XPS
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    deleted. Confidential Job Expiration Set the expiration time for confidential print jobs. Note: Confidential held jobs are stored in the printer until they are released or deleted manually. Repeat Job Expiration Set the expiration time for a repeat print job. Note: Repeat held jobs are stored in the
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    a user name and a four‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held le 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider, and then select a profile. Note: For more information on
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    Printing 36 Settings > Reports > Print > Print Directory For non-touch-screen printer models, press to navigate through the settings.
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    menus 37 Understanding the printer menus Menu map Device Print Paper Network/Ports USB Drive Security Reports Help Troubleshooting • Preferences • Remote Operator Panel • Notifications • Power Management • Information Sent to Lexmark • Layout • Setup • Quality • Job Accounting • XPS • Tray
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    to display on the home screen. Date and Time Configure Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour Enable NTP NTP Server Enable Authentication Key ID Password Format the printer date and time. Date and Time Network Time Protocol Enable NTP
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    the initial paper size setting. Screen Brightness 20-100 (100*) Specify the brightness of the display. Note: This menu item appears only in some printer models. Flash Drive Access Enabled* Disabled Enable access to the flash drive. Screen Timeout 10-300 (60*) Set the idle time before the
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    when the toner cartridge is low. Supplies Custom Supply Notifications Configure notification settings when the printer requires user intervention or backup SMTP server. Note: This menu item appears only in some printer models. E‑mail Alerts Setup E‑mail Setup Secondary SMTP Gateway Port 1-65535
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    menus 41 Menu item Description E‑mail Alerts Setup E‑mail Setup SMTP Timeout 5-30 seconds (30*) Specify how long before the printer times out if the SMTP server does not respond. E‑mail Alerts Setup E‑mail Setup Reply Address Specify a reply address in the e‑mail. E‑mail Alerts Setup E‑
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    not set up" error Off* No Disable an SMTP setup error message to appear on the display. Error Prevention Jam Assist Off On* Set the printer to flush blank pages or pages with partial prints automatically after a jammed page has been cleared. Error Prevention Auto Continue Off On* (5 seconds) Let
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    Reboot Reset Auto Reboot Counter Cancel Continue Reset the Auto Reboot Counter. Error Prevention Display Short Paper Error On Auto‑clear* Set the printer to show a message when a short paper error occurs. Note: Short paper refers to the size of the paper loaded. Error Prevention Page Protect
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    with display off* Allow printing with the display turned off. Timeouts Sleep Mode 1-120 minutes (15*) Set the idle time before the printer begins operating in Sleep mode. Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month Set the time
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    item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Save Note: Information Send Time appears only when you select any of Supplies and Page Usage (Anonymous) the settings in Information Sent to Lexmark, except None of the Device Performance
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    factory default settings. Note: Restore app settings appears only in some printer models. Maintenance Configuration Menu Menu item Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Configuration USB
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    Feeder Manual Envelope Set the paper source that the user fills when a prompt to load paper or envelope appears. Note: For Multipurpose Feeder to appear, set Configure MP to Cassette from the Paper menu. Tray Configuration Action for Prompts Prompt user* Continue Use current Set the printer to
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    Adjust the toner density when printing documents. Device Operations Quiet Mode Off* On Set the printer to Service Erase Sanitize all information on nonvolatile memory Sanitize all information on hard disk Erase all printer and network settings Description Show information on when the printer
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    which side of the paper (long edge or short edge) is bound when performing two‑sided printing. Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. Blank Pages Print Do Not Print* Print blank pages that are
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    Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet. Note: The multipurpose feeder is available only in some printer models. Pages per Side Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per
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    Downloads are deleted to process print jobs. • When set to On and the printer runs out of memory, a Memory Full [38] appears on the display but downloads in clusters for clarity, in order to enhance text and images. Toner Darkness 1-10 (8*) Determine the lightness or darkness of text images.
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    Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All But Current Delete All Logs Specify how the printer responds when the hard disk is nearly full. Note: The value defined in Log Near Full Level determines when this action is triggered. Note
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    responds when disk usage reaches the maximum limit (100MB). URL to Post Log Specify where the printer posts job accounting logs. E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs. Log File Prefix Specify the prefix for the log file name. Note
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    no effect on images with a resolution of 300 dpi or higher. Font Priority Resident* Flash/Disk Establish the font search order. Notes: • Resident sets the printer to search its memory for the requested font before searching flash memory or hard disk. • Flash/Disk sets the
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    and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols Specify the number of lines that print on each page. Notes: • The printer sets the amount of space between each line (vertical line spacing) based on the
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    Description Tray Renumber Assign MP Feeder 0-201 (200*) Assign Tray [x] 0-201 (200*) Assign Manual Paper 0-201 (200*) Assign Manual Envelope 0-201 (200*) Configure the printer to work with print drivers or applications that use different source assignments for the trays or feeders. Tray Renumber
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    Understanding the printer menus 57 Image Menu item Description Auto Fit On Off* only appears when Configure MP is set to Cassette. Paper Size/Type Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Note: An asterisk (*)
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    the printer to Manual First Set the printer when to pick paper loaded in the multipurpose printer treats the multipurpose feeder like a tray. • When set to Manual, the printer treats the multipurpose feeder like a manual feeder. • When set to First, the printer Long Edge Set the printer to pick paper from
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    Understanding the printer menus 59 Media Types Menu item Description Plain Card Stock 1-9999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Specify the paper source for the print job. Collate Off [1,1,1,2,2,2] On [1,2,1,2,1,2]*
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    Understanding the printer menus 60 Menu item Description Pages per Side Off* 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple page images on a sheet of
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    the printer network. Display Network Status on Printer On all active network connections to the printer. Note: This setting removes all 90 seconds) Set the time before the printer cancels a network print job. Banner Page only in printers connected to a Wi‑Fi network or printers that have
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    is entered into the wireless settings of the access point. Specify the network mode. Enable Wi-Fi Direct‑capable devices to connect directly to the printer. Specify the standard for the Wi‑Fi network. Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only appear when a Wi‑Fi option
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    On Off* Stateless Address Autoconfiguration On* Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Embedded Web Server. Enable and configure IPv4 settings in the printer. Enable and configure IPv6 settings in the
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    to switch automatically to PS emulation when a print job requires it, regardless of the default printer language. Note: If PS SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu. Temporarily store print jobs in the
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    Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch Off On* Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default
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    Allow DHCP/BOOTP to update NTP server Off On* Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto IP Off On* Assign an IP address automatically. DNS Server Address Specify the
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    menus 67 Menu item Description Restricted Server List Options Specify how the IP addresses in the list can access the printer functionality. Block All Ports* Block Printing Only Block Printing and HTTP Only MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections. Raw
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    Understanding the printer menus 68 Menu item Description SNMP Versions 1 and 2c Enabled Off On* Allow SNMP Set Off On* Enable PPM MIB Off On* SNMP Community Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. SNMP Version 3 Enabled
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    Base Configuration is set to Compatibility. Pre‑Shared Key Authenticated Connections Host [x] Address Key Configure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to On. Certificate Authenticated Connections Host [x] Address[/subnet] Address
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    Server. Note: An asterisk (*) next to a value indicates the factory default setting. LPD Configuration Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description LPD Timeout 0-65535 seconds (90*) Set the time‑out value to stop the Line
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    HTTP and FTP servers. Note: This menu item appears only in some printer models. HTTP Proxy IP Address FTP Proxy IP Address Configure the HTTP and FTP server settings. Note: These menu items appear only in some printer models. HTTP Default IP Port 1-65535 (80*) HTTPS Device Certificate FTP
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    your Google account. Options Enable Local Discovery Off On* Allow the registered user and other users on the same subnet to send jobs to the printer locally. Options Enable SSL Peer Verification Off On* Verify authenticity of the peer certificate to connect to your Google account. Note: An
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    Description Options Always Print As Image Off* On Set the printer to process PDF files as an image for faster printing. Wi‑Fi network is the active network. Menu item Description SSID Set Preshared Key Specify the service set identifier (SSID) of the Wi‑Fi network. Set the preshared key (PSK)
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    Device Menu Device Management Remote Management Firmware Updates Apps Configuration Operator Panel Lock Import / Export All Settings Out of Service Erase Control access to the printer management options. Apps New Apps Slideshow Change Wallpaper Screen Saver Eco-Settings Control access to the
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    functions, applications, and security settings. Add User User Name/Password User Name Password PIN Create local accounts to manage access to the printer functions. User Name/Password Accounts Add User User Name Accounts Add User Password Accounts Add User PIN Accounts Add User Schedule USB
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    ) 19 ‑ Local Use 3 (local3) 20 ‑ Local Use 4 (local4) 21 ‑ Local Use 5 (local5) 22 ‑ Local Use 6 (local6) 23 ‑ Local Use 7 (local7) Specify a facility code that the printer uses when sending log events to a remote server. Note: An asterisk (*) next to a value indicates the factory default setting.
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    Understanding the printer menus 77 Menu item Description Severity of Events to Log 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑ Informational 7 ‑ Debug Specify the priority level cutoff for logging
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    Understanding the printer menus 78 Menu item Description Digitally Sign Exports Off* On Add a digital signature to each exported log file. Clear Log Start Delete all audit logs.
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    time for a print job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies. Reserve Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set
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    disk 1 Pass Erase* 3 Pass Erase 7 Pass Erase Delete all files stored on the printer hard disk. Note: An asterisk (*) next to a value indicates the factory default setting. Mobile Services Management Use AirPrint Print Off On* To Enable AirPrint printing. Miscellaneous Menu item Description
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    item appears only in some printer models. Security Reset Jumper Enable reset has no effect on the printer security configuration. Minimum Password contains the printer preferences, printer. Print a report about printer usage and supply status. Print a list of profiles that are stored in the printer
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    (USB) or to a network Provides information about moving, locating, or shipping the printer Provides information about ordering supplies Troubleshooting Troubleshooting Menu item Print Quality Test Pages Description Print sample pages to identify and correct print quality defects. Printing
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    all information on nonvolatile memory check box, and then touch ERASE. 3 Follow the instructions on the display. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and
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    the instructions on the display. Notes: • To avoid loss of data, do not turn off the printer printer memory in the following circumstances: • The printer is decommissioned. • The printer hard disk is replaced. • The printer is moved to a different department or location. • The printer is serviced
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    Securing the printer 85 Disposing of a printer hard disk • Degaussing-Flushes the hard disk with a magnetic field that erases stored data • Crushing-Physically compresses the hard disk to break component parts and
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    Wi‑Fi network Using the control panel 1 From the home screen, navigate to: Settings > Network/Ports > Wireless 2 Select Setup On Printer Panel and then follow the instructions on the display. Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup.
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    Lexmark Mobile Assistant application from either the Google PlayTM store or App Store online store. 2 From the control panel, navigate to: Settings > Network/Ports > Wireless > Setup Using Mobile App > Continue for Printer in your printer. For more information, see the instructions that came
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    , touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display. Changing the printer port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the configuration. • If
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    results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Ordering a toner cartridge Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extremely low print coverage
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    high yield Corporate Return Program toner cartridge* 56F1U0E 56F2U0E 56F3U0E 56F4U0E 56F5U0E 56F6U0E * Available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Lexmark MS622 regular toner cartridge Item Ultra high yield
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    Maintaining the printer 91 Lexmark M3250 Return Program toner cartridge Item United States, Canada, European Economic Rest of Asia Pacific Latin America Australia, and New Zealand Area Regular toner cartridge 24B6887 24B6890 24B6893 24B6896 Ordering an imaging unit Extremely low print
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    Maintaining the printer 92 4 Select a notification for each supply item. 5 Apply the changes. Replacing parts and supplies Replacing the toner cartridge 1 Open door A. 2 Remove the used toner cartridge.
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    Maintaining the printer 93 3 Unpack the new toner cartridge, and then shake it three times to redistribute the toner. 4 Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. 5 Close door A.
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    Maintaining the printer 94 Replacing the imaging unit 1 Open door A. 2 Remove the toner cartridge. 3 Remove the used imaging unit.
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    to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 5 Insert the new imaging unit. Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Note: Use the arrows
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    Maintaining the printer 96 7 Close door A. Replacing the pick tires 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Remove the tray.
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    Maintaining the printer 97 4 Remove the used pick tires one after the other. 5 Unpack the new pick tires.
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    98 6 Insert the new pick tires. 7 Insert the tray. 8 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
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    Maintaining the printer 99 4 Remove the tray insert, and then flip the tray base.
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    Maintaining the printer 100 5 Remove the used pick roller assembly. 6 Unpack the new pick roller assembly.
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    Maintaining the printer 101 7 Insert the new pick roller assembly. 8 Flip the tray base, and then insert the tray insert.
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    and properly grounded electrical outlet that is near the product and easily accessible. 11 Turn on the printer. Moving the printer Moving the printer to another location CAUTION-POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to
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    sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Configuring the
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    and Recycling Program may be recycled through your local recycling center. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there
  • Lexmark M3250 | Users Guide PDF - Page 105
    of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. •
  • Lexmark M3250 | Users Guide PDF - Page 106
    control panel. • Store paper according to manufacturer recommendations. Identifying jam locations Notes: • When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages after a jammed page has been cleared. Check your printed output for blank pages. • When
  • Lexmark M3250 | Users Guide PDF - Page 107
    Clearing jams 107 Jam location 1 Standard bin 2 Rear door 3 Tray [x] 4 Multipurpose feeder 5 Door A
  • Lexmark M3250 | Users Guide PDF - Page 108
    Clearing jams 108 Paper jam in door A 1 Remove the tray. 2 Open door A. 3 Remove the toner cartridge.
  • Lexmark M3250 | Users Guide PDF - Page 109
    than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing jobs. 5 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow
  • Lexmark M3250 | Users Guide PDF - Page 110
    Clearing jams 110 6 Insert the imaging unit. Note: Use the arrows inside the printer as guides. 7 Insert the toner cartridge. Note: Use the arrows inside the printer as guides.
  • Lexmark M3250 | Users Guide PDF - Page 111
    Clearing jams 111 8 Close door A. 9 Insert the tray. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Remove the jammed paper. Note:
  • Lexmark M3250 | Users Guide PDF - Page 112
    Clearing jams 112 3 Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark M3250 | Users Guide PDF - Page 113
    Clearing jams 113 Paper jam in the duplex unit 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray.
  • Lexmark M3250 | Users Guide PDF - Page 114
    Clearing jams 114 Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper
  • Lexmark M3250 | Users Guide PDF - Page 115
    Clearing jams 115 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide.
  • Lexmark M3250 | Users Guide PDF - Page 116
    Troubleshooting 116 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Check if the printer is on. Yes Go to step 2. Is the printer on? Step 2 Make sure that the printer IP address is correct. View the printer 4. Is your browser supported? Step 4 Check if
  • Lexmark M3250 | Users Guide PDF - Page 117
    Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to step 2. Is the
  • Lexmark M3250 | Users Guide PDF - Page 118
    Troubleshooting 118 Checking the printer connectivity 1 From the home screen, touch Settings > Reports > menu settings page? Step 3 The problem is Check if the internal option is installed properly into the controller solved. board. a Turn off the printer, and then unplug the power cord
  • Lexmark M3250 | Users Guide PDF - Page 119
    Troubleshooting 119 Action Yes Step 4 a Check if the internal option is available in the print driver. The problem is solved. Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see "Adding available options in the
  • Lexmark M3250 | Users Guide PDF - Page 120
    Troubleshooting 160. Note: Use a supported ISP. The problem is solved. Does the ISP operate correctly? Step 3 The problem is Check the cable and memory for resources Try one or more of the following: • From the printer control panel, select Continue to clear the message and continue printing. •
  • Lexmark M3250 | Users Guide PDF - Page 121
    of the printer and toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed
  • Lexmark M3250 | Users Guide PDF - Page 122
    part from your printer and install a genuine Lexmark supply or part. For more information, see "Using genuine Lexmark parts and supplies" on page 89. If the printer does not print /Type b Send the print job. Contact customer The problem is support. solved. Does the envelope seal when printing?
  • Lexmark M3250 | Users Guide PDF - Page 123
    Are the pages collated correctly? Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the
  • Lexmark M3250 | Users Guide PDF - Page 124
    Troubleshooting 124 Action Step 3 a Make sure that Tray Linking is set toAutomatic. For more information, see "Linking trays" on page 27. b Print the document. Do the trays link correctly? Yes The problem is solved. No Contact customer support. Paper frequently jams Action Yes Step 1 a
  • Lexmark M3250 | Users Guide PDF - Page 125
    control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 126
    pages? Step 3 Contact customer Check the status of the toner cartridge, and replace if necessary. support. a From the control panel, navigate to: Status/Supplies > Supplies b Print the document. The problem is solved. Is the printer printing blank or white pages? Dark print Note: Before
  • Lexmark M3250 | Users Guide PDF - Page 127
    Troubleshooting 127 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Is the print dark? Step 2 Go to step 3. a Turn off the printer
  • Lexmark M3250 | Users Guide PDF - Page 128
    control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 129
    control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 130
    background appear on prints? Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. The problem is solved. Does gray background appear on prints?
  • Lexmark M3250 | Users Guide PDF - Page 131
    can also change the setting from the printer control panel. b Print the document. Does gray background appear on prints? Step 4 Check the status of the toner cartridge, and replace if necessary. document. Does gray background appear on prints? Contact customer The problem is support. solved.
  • Lexmark M3250 | Users Guide PDF - Page 132
    panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes a Check if the printer is using a genuine and supported Lexmark Contact customer toner cartridge. support. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 133
    control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 134
    shake the imaging unit to redistribute the toner, and then insert it. e Insert the toner cartridge. f Turn off the printer, wait for 10 seconds, and then turn on the printer. g Print the document. Is the print light? 134 No The problem is solved. The problem is solved. The problem is solved.
  • Lexmark M3250 | Users Guide PDF - Page 135
    , navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not
  • Lexmark M3250 | Users Guide PDF - Page 136
    control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 137
    Troubleshooting 137 Action Yes Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem also change the settings from the printer control panel. b Print the document. The problem is solved. Is the paper curled
  • Lexmark M3250 | Users Guide PDF - Page 138
    Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray
  • Lexmark M3250 | Users Guide PDF - Page 139
    , navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not
  • Lexmark M3250 | Users Guide PDF - Page 140
    4 Check the imaging unit for signs of damage. Is the imaging unit free from damage? Step 5 a Replace the imaging unit. b Print the document. Is the printer printing solid black pages? Contact customer Go to step 5. support. Contact customer The problem is support. solved.
  • Lexmark M3250 | Users Guide PDF - Page 141
    settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Are text or images cut off? Step 2 Go to
  • Lexmark M3250 | Users Guide PDF - Page 142
    cut off? Contact customer The problem is support. solved. Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate
  • Lexmark M3250 | Users Guide PDF - Page 143
    Troubleshooting 143 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Does the toner easily rub off?
  • Lexmark M3250 | Users Guide PDF - Page 144
    imaging unit. d Print the document. Do vertical dark bands appear on prints? Step 4 a Check if a bright light enters the right side of the printer, and move the printer if necessary. b Print the document. Contact customer support. The problem is solved. Do vertical dark bands appear on prints?
  • Lexmark M3250 | Users Guide PDF - Page 145
    settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical dark lines or streaks appear on
  • Lexmark M3250 | Users Guide PDF - Page 146
    on prints? Step 2 Contact customer a Check if the printer is using a genuine and supported Lexmark support. toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. The problem is solved. Do vertical dark streaks with missing images
  • Lexmark M3250 | Users Guide PDF - Page 147
    panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes a Check if the printer is using a genuine and supported Lexmark Contact customer toner cartridge. support. Note: If the cartridge
  • Lexmark M3250 | Users Guide PDF - Page 148
    Troubleshooting 148 Action Yes Step 2 Contact customer a Depending on your operating system, specify the paper type support. from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control
  • Lexmark M3250 | Users Guide PDF - Page 149
    Troubleshooting 149 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be printer is not in Eco‑Mode and Quiet Mode. b Print the document. Is the printer still printing slow? No Go to step 4. Go to step 5. Contact customer support. No The problem
  • Lexmark M3250 | Users Guide PDF - Page 150
    Troubleshooting 150 Action Yes Step 2 Go to step 3. a Depending on printer" on page 10. b Print the document. The problem is solved. Is the printer still printing slow? Step 7 a Add more printer memory. b Print the document. Contact customer The problem is support. solved. Is the printer
  • Lexmark M3250 | Users Guide PDF - Page 151
    Troubleshooting 151 Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? Step 2 a Check if the printer is
  • Lexmark M3250 | Users Guide PDF - Page 152
    the printer responding? Step 7 Install the correct print driver. The problem is solved. Go to step 8. Is the printer responding? Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Contact customer support. Is the printer responding
  • Lexmark M3250 | Users Guide PDF - Page 153
    the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is
  • Lexmark M3250 | Users Guide PDF - Page 154
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark M3250 | Users Guide PDF - Page 155
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark M3250 | Users Guide PDF - Page 156
    edge of the card. 5 Insert the memory card until it clicks into place. 1 2 6 Close the controller board access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an
  • Lexmark M3250 | Users Guide PDF - Page 157
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark M3250 | Users Guide PDF - Page 158
    installation of the card may cause damage to the card and the controller board. 6 Close the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
  • Lexmark M3250 | Users Guide PDF - Page 159
    Upgrading and migrating 159 4 Unpack the hard disk. 5 Attach the hard disk to the controller board. Warning-Potential Damage: Do not touch or press the center of the hard disk.
  • Lexmark M3250 | Users Guide PDF - Page 160
    Upgrading and migrating 160 6 Attach the hard disk interface cable to the controller board. 7 Close the access cover. 8 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an
  • Lexmark M3250 | Users Guide PDF - Page 161
    then remove the controller board access cover. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
  • Lexmark M3250 | Users Guide PDF - Page 162
    Upgrading and migrating 162 7 Attach the ISP kit to the printer.
  • Lexmark M3250 | Users Guide PDF - Page 163
    Upgrading and migrating 163 If a printer hard disk is installed, then remove the hard disk before installing the ISP. a Unplug the hard disk interface cable from the controller board.
  • Lexmark M3250 | Users Guide PDF - Page 164
    Upgrading and migrating 164 b Connect the ISP extended cable to the ISP connector.
  • Lexmark M3250 | Users Guide PDF - Page 165
    Upgrading and migrating 165 c Install the hard disk.
  • Lexmark M3250 | Users Guide PDF - Page 166
    power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 10 Turn on the printer. Installing optional trays CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional
  • Lexmark M3250 | Users Guide PDF - Page 167
    on the printer. Add the tray in the print driver to make it printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer
  • Lexmark M3250 | Users Guide PDF - Page 168
    printers. 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer Configuration. b Follow the instructions on the screen. Updating fi updating the device firmware, contact your Lexmark representative. 1 From the Embedded Web
  • Lexmark M3250 | Users Guide PDF - Page 169
    Product information Product name: Lexmark M3250, Lexmark MS622de printers Machine type: 4600 Model(s): 835, 895 Edition notice September 2018 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS
  • Lexmark M3250 | Users Guide PDF - Page 170
    of Lexmark International, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer
  • Lexmark M3250 | Users Guide PDF - Page 171
    If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India Schedule II of the Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
  • Lexmark M3250 | Users Guide PDF - Page 172
    frame of the printer before accessing or touching interior areas of the printer even if the symbol is not present. ENERGY STAR Any Lexmark product bearing the 650-670 nanometers and enclosed in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human
  • Lexmark M3250 | Users Guide PDF - Page 173
    higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
  • Lexmark M3250 | Users Guide PDF - Page 174
    models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; Industry Canada IC:2376ALEXM07001
  • Lexmark M3250 | Users Guide PDF - Page 175
    , if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington,
  • Lexmark M3250 | Users Guide PDF - Page 176
    , in which case the user may be required to take adequate measures. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For
  • Lexmark M3250 | Users Guide PDF - Page 177
    . As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces
  • Lexmark M3250 | Users Guide PDF - Page 178
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark M3250 | Users Guide PDF - Page 179
    driver 167 adding internal options print driver 167 adjusting default volume headphone 86 speaker 86 adjusting speech rate Voice Guidance 23 adjusting the brightness printer display 103 adjusting the brightness of the printer display 103 adjusting toner 104 contacting customer support 153 contacts
  • Lexmark M3250 | Users Guide PDF - Page 180
    printer hard disk 158 internal options, adding print driver 167 internal solutions port installing 160 troubleshooting FTP Settings 70 Image 57 Information Sent to Lexmark 45 IPSec 68 Job Accounting 52 Layout Mobile Services Management 80 Network 82 Network Overview 61 Notifications 40 Out of Service
  • Lexmark M3250 | Users Guide PDF - Page 181
    figuration 57 Troubleshooting 82 Universal Setup 58 USB 72 Visible Home Screen Icons 49 Wi‑Fi Direct 73 XPS 53 Menu map 37 Menu Settings Page printing 82 menus About this Printer 49 Disk Encryption 80 Schedule USB Devices 75 Wireless 61 mobile device printing from 31, 32 Mopria Print Service using 31
  • Lexmark M3250 | Users Guide PDF - Page 182
    drives 33 supported paper sizes 28 supported paper types 29 supported paper weights 30 T toner cartridge ordering 89 replacing 92 toner cartridges recycling 104 toner darkness adjusting 153 trays installing 166 loading 24 troubleshooting cannot open Embedded Web Server 116 printer is not responding
  • Lexmark M3250 | Users Guide PDF - Page 183
    to read flash drive troubleshooting, print 117 Unformatted flash detected 121 Universal paper size setting 24 unlinking trays 27 updating firmware flash file 168 USB port 12 enabling 117 using genuine Lexmark parts 89 genuine Lexmark supplies 89 using Customer Support 17 using Display Customization 16
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M3250, MS622 Printers
User's Guide
September 2018
www.lexmark.com
Machine type(s):
4600
Models:
835, 895