Lexmark MX310 User's Guide
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- Lexmark MX310 | User's Guide - Page 1
MX310 Series User's Guide June 2012 Machine type(s): 7015 Model(s): 270 www.lexmark.com - Lexmark MX310 | User's Guide - Page 2
and Sleep button lights 13 Additional printer setup 15 Installing internal options...15 Installing hardware options...19 Attaching cables...22 Setting up the printer software...23 Networking...24 Verifying printer setup...29 Loading paper and specialty media 30 Setting the paper size and - Lexmark MX310 | User's Guide - Page 3
the Embedded Web Server 87 Customizing fax settings...88 Canceling an outgoing fax...89 Holding and forwarding faxes...90 Understanding the fax options...91 Scanning...93 Scanning to an FTP address...93 Scanning to a computer...95 Understanding printer menus 97 Menus list...97 Paper menu...98 - Lexmark MX310 | User's Guide - Page 4
Web Server 166 Restoring factory default settings...167 Clearing jams 168 Avoiding jams...168 Understanding jam messages and locations 169 [x]‑page jam, open front door. [20y.xx 171 [x]‑page jam, open rear door. [20y.xx 174 [x]‑page jam, clear standard bin. [20y.xx 175 [x]‑page jam, remove - Lexmark MX310 | User's Guide - Page 5
5 [x]‑page jam, clear manual feeder. [25y.xx 178 [x]‑page jam, open automatic feeder top cover. [28y.xx 179 Troubleshooting 181 Understanding printer messages...181 Solving printer problems...195 Solving print problems...200 Solving copy problems...224 Solving fax problems...227 Solving scanner - Lexmark MX310 | User's Guide - Page 6
. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com - Lexmark MX310 | User's Guide - Page 7
information 7 CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices - Lexmark MX310 | User's Guide - Page 8
network • Troubleshooting printer connection problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. User's Guide and Quick Reference Guide-The guides are - Lexmark MX310 | User's Guide - Page 9
about the printer 9 What are you looking for? The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Warranty information Find it here Lexmark Support Web site- http://support.lexmark.com Note - Lexmark MX310 | User's Guide - Page 10
are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION-POTENTIAL INJURY: To reduce the - Lexmark MX310 | User's Guide - Page 11
door release button 6 Standard 250‑sheet tray 7 Optional 250‑ or 550‑sheet tray 8 50‑sheet multipurpose feeder 9 Paper stop 10 Standard bin Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control - Lexmark MX310 | User's Guide - Page 12
the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media - Lexmark MX310 | User's Guide - Page 13
. • Open a door or cover. • Send a print job from the computer. • Perform a power‑on reset using the main power switch. Cancel all printer activity. Start a job, depending on which mode is selected. Send faxes. Return to the previous screen. 12 Home button 13 Indicator light Go to the home screen - Lexmark MX310 | User's Guide - Page 14
is off or in Hibernate mode. The printer is warming up, processing data, or printing. The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Off Solid amber Blinking amber Blinking amber - Lexmark MX310 | User's Guide - Page 15
Additional printer setup 15 Additional printer setup Installing internal options CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the - Lexmark MX310 | User's Guide - Page 16
printer setup 16 2 Open the controller board shield using the green handle. 1 2 3 Use the following illustration to locate the option card connector. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer - Lexmark MX310 | User's Guide - Page 17
Additional printer setup 17 Installing an optional card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before - Lexmark MX310 | User's Guide - Page 18
Additional printer setup 18 4 Push the card printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page - Lexmark MX310 | User's Guide - Page 19
tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer using the power switch, and then unplug - Lexmark MX310 | User's Guide - Page 20
out the tray from the base. 1 2 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. - Lexmark MX310 | User's Guide - Page 21
then turn on the printer. 2 1 Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 23. • To - Lexmark MX310 | User's Guide - Page 22
Additional printer setup 22 Attaching cables CAUTION-SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Connect the printer to the - Lexmark MX310 | User's Guide - Page 23
http://support.lexmark.com. 2 Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system 3 Download the printer driver, and then install the printer software. Updating available options in the printer driver When any hardware options are installed, you may need to manually - Lexmark MX310 | User's Guide - Page 24
, manually add any installed hardware options. 6 Click Apply. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options - Lexmark MX310 | User's Guide - Page 25
screen. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding - Lexmark MX310 | User's Guide - Page 26
AppleTalk is activated on your printer. - This feature is supported only in Mac OS X version 10.5. a From the Apple menu, navigate to: System Preferences > Print & Fax b Click +, and then navigate to: AppleTalk > select your printer > Add Preparing to set up the printer on a wireless network Notes - Lexmark MX310 | User's Guide - Page 27
Web Server associated with the access point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction - Lexmark MX310 | User's Guide - Page 28
.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 4 Access the WPS settings. 5 Enter the eight‑digit PIN, and then save the setting. Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your - Lexmark MX310 | User's Guide - Page 29
settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, select another value, and save it. Printing a network setup page If the printer - Lexmark MX310 | User's Guide - Page 30
arrow button to select the paper type, and then press to change the settings. Configuring Universal paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal paper size - Lexmark MX310 | User's Guide - Page 31
Loading paper and specialty media 31 2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 2 A5 A4 LTR EXEC B5 - Lexmark MX310 | User's Guide - Page 32
length. • When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed to dust. To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then - Lexmark MX310 | User's Guide - Page 33
to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the top edge toward the front of the - Lexmark MX310 | User's Guide - Page 34
paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems - Lexmark MX310 | User's Guide - Page 35
Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 Open the multipurpose feeder. a Pull the - Lexmark MX310 | User's Guide - Page 36
multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease - Lexmark MX310 | User's Guide - Page 37
• Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information - Lexmark MX310 | User's Guide - Page 38
sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the - Lexmark MX310 | User's Guide - Page 39
more information, see "Setting the paper size and type" on page 30. Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not - Lexmark MX310 | User's Guide - Page 40
Web page correctly. 2 Click Settings > Paper Menu > Custom Names. 3 Type a name for the paper type, and then click Submit. 4 Select a custom type, and then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined - Lexmark MX310 | User's Guide - Page 41
proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. 3 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer - Lexmark MX310 | User's Guide - Page 42
speciality media may be found in the Card Stock and Label Guide available at http://support.lexmark.com. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities - Lexmark MX310 | User's Guide - Page 43
in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) less than ±2.5 mm (±0.10 inch), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these - Lexmark MX310 | User's Guide - Page 44
using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under - Lexmark MX310 | User's Guide - Page 45
Guide. Supported paper sizes Paper size and dimension Standard 250‑sheet tray Business card X Optional 250‑ or Multipurpose 550‑sheet tray feeder X X ADF X Scanner 215.9 x 330.2 mm (8.5 x 13 in.) * To support two‑sided (duplex) printing, the Universal width must be between 76.2 mm (3 in.) - Lexmark MX310 | User's Guide - Page 46
) printing, the Universal width must be between 76.2 mm (3 in.) and 215.9 mm (8.5 in.); the Universal length must be between 76.2 mm (3 in.) and 359.92 mm (14.17 in.). Supported paper types and weights The standard tray supports 60-90‑g/m2 (16-24‑lb) paper weights. The optional tray supports 60 - Lexmark MX310 | User's Guide - Page 47
Preprinted Colored paper Light paper Heavy paper Rough/Cotton X Custom Type [x] 1 Transparencies are supported only in 250‑sheet tray. 2 One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels per - Lexmark MX310 | User's Guide - Page 48
Paper and specialty media guide 48 Tips on using transparencies • Print a test page on the transparencies being considered for use before buying large quantities. • Feed transparencies from the standard tray, or the multipurpose feeder. • Use transparencies designed specifically for laser printers - Lexmark MX310 | User's Guide - Page 49
. • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Do not use labels with exposed adhesive. • Do not - Lexmark MX310 | User's Guide - Page 50
Paper and specialty media guide 50 • Do not store anything on top of individual paper packages. • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat. - Lexmark MX310 | User's Guide - Page 51
51 Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup - Lexmark MX310 | User's Guide - Page 52
control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > 2 Adjust the toner darkness, and then press . > Toner Darkness Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to - Lexmark MX310 | User's Guide - Page 53
to: Held jobs > select your user name > select the print job > specify the number of copies > Print Modifying confidential print settings Note: This feature is available only in network printers or printers connected to print servers. 1 Open a Web browser, and then type the printer IP address in the - Lexmark MX310 | User's Guide - Page 54
54 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Configuration > Other Settings tab > Security > Confidential Print Setup. 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry - Lexmark MX310 | User's Guide - Page 55
Click Delete. For Macintosh users 1 From the Apple Menu, navigate to either of the following: • System Preferences > Print & Scan > select a printer > Open Print Queue • System Preferences > Print & Fax > select a printer > Open Print Queue 2 From the printer window, select the print job you want to - Lexmark MX310 | User's Guide - Page 56
2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the printer control panel, press . Copying using the ADF 1 Load an original document faceup - Lexmark MX310 | User's Guide - Page 57
3 From the Content Source menu, choose a setting that best describes the original photo your are copying, and then press . Note: If you want to copy another photo, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press . 4 Press the - Lexmark MX310 | User's Guide - Page 58
> Manual Feeder > > select the size of the transparencies > > Transparency > b Load transparencies into the multipurpose feeder, and then press . Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and - Lexmark MX310 | User's Guide - Page 59
another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press . 6 Press the left or right arrow button to scroll to Finish the Job, and then press . Customizing copy settings Copying to a different size 1 Load an original - Lexmark MX310 | User's Guide - Page 60
> Manual Feeder > > select the paper size > > select the paper type > b Load the size and type of paper into the multipurpose feeder, and then press . Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page - Lexmark MX310 | User's Guide - Page 61
adjust the paper guides. 3 From the printer control panel, navigate to: > Copy > > Scale > adjust the scale setting > select the number of copies or enter a number on the keypad > Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button to - Lexmark MX310 | User's Guide - Page 62
scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press . 7 Press the left or right arrow button to scroll to Finish the Job, and then press . Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set - Lexmark MX310 | User's Guide - Page 63
paper guides. 3 From the printer control panel, navigate to: > Copy > > Collate > select the collate setting you want > select the number of copies or enter a number on the keypad > Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow button - Lexmark MX310 | User's Guide - Page 64
these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, navigate to: > Copy > > Paper Saver > select the setting that you want 4 Select - Lexmark MX310 | User's Guide - Page 65
, and then press . • To set the printer to automatically detect the size of the original document, press the left or right arrow button to scroll to Auto Size Sense, and then press . Copy to This option lets you select the paper size and type on which your copies will be printed. • To scroll to the - Lexmark MX310 | User's Guide - Page 66
as from legal‑size to letter‑size paper, set the "Copy from" and "Copy to" paper sizes automatically to scale the scan image to fit the size of the paper onto which you are copying. • To decrease or increase the value by 1%, press the left or right arrow button on the printer control panel. To make - Lexmark MX310 | User's Guide - Page 67
printed using a printing press. • Other-The original document was printed using an alternate or unknown printer. Advanced Duplex This option faintly, in large print across each page. Separator Sheets This option lets you place a blank sheet of paper between copies, prints, pages, print jobs or copy - Lexmark MX310 | User's Guide - Page 68
are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > E-mail/FTP Settings > E-mail Settings. 3 Enter the appropriate information, and then click Submit. Configuring e‑mail settings 1 Open a Web browser, and then type the printer IP address in the - Lexmark MX310 | User's Guide - Page 69
proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Manage Shortcuts > E-mail Shortcut Setup. 3 scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides - Lexmark MX310 | User's Guide - Page 70
) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is properly loaded. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, navigate to: > E-mail Shortcuts > > select the name - Lexmark MX310 | User's Guide - Page 71
the ADF for multiple‑page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax CAUTION-SHOCK HAZARD - Lexmark MX310 | User's Guide - Page 72
server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup. 3 In the Fax Settings menu, type the name to be printed on all outgoing faxes in the Fax Name or Station Name field. 4 In the Fax Number or Station Number field, enter the printer - Lexmark MX310 | User's Guide - Page 73
cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings that you want - Lexmark MX310 | User's Guide - Page 74
Faxing 74 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active - Lexmark MX310 | User's Guide - Page 75
of the telephone cable to an active analog wall jack. Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if - Lexmark MX310 | User's Guide - Page 76
to the port of the printer. Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have - Lexmark MX310 | User's Guide - Page 77
machine) in your network. Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and slow Internet connection on your computer. To install a filter for the printer: 1 Connect the line port of the DSL filter to the wall jack. 2 Connect one end of - Lexmark MX310 | User's Guide - Page 78
the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge additional cost for activation of the second phone port. 3 Connect the telephone to the port of the printer. Tips for this setup: • To make sure that the phone port on the VoIP adapter - Lexmark MX310 | User's Guide - Page 79
Faxing 79 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 - Lexmark MX310 | User's Guide - Page 80
Faxing 80 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 - Lexmark MX310 | User's Guide - Page 81
it separately. There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Lexmark adapter plug Part number 40X8519 - Lexmark MX310 | User's Guide - Page 82
Faxing 82 Connecting the printer to a non‑RJ‑11 wall jack LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to - Lexmark MX310 | User's Guide - Page 83
Faxing 83 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. NFN Connect the printer to any of the N ports. NFN PHONE LINE - Lexmark MX310 | User's Guide - Page 84
such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup. 3 From the Fax Settings menu, type the name to be printed on all outgoing faxes in the Fax Name or Station Name field. 4 In the - Lexmark MX310 | User's Guide - Page 85
server, then temporarily disable it to load the Web page correctly. 2 Click Security > Set Date and Time. 3 Select the Automatically Observe DST check box, and then enter the DST start and end dates in the Custom Time Zone Setup section. 4 Click Submit. Sending a fax Sending a fax using the printer - Lexmark MX310 | User's Guide - Page 86
place it on the scanner glass, press the left or right arrow button to scroll to Scan the Next Page, and then press . 4 Press the left or right arrow button to scroll to Finish the Job, and then press . Sending a fax using the computer The printer driver fax option lets you send a print job to the - Lexmark MX310 | User's Guide - Page 87
the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, navigate to: > Fax > > > select the name of the recipient - Lexmark MX310 | User's Guide - Page 88
of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact - Lexmark MX310 | User's Guide - Page 89
If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or no fax name. • In the Banned Fax List field, enter the - Lexmark MX310 | User's Guide - Page 90
123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog Fax Setup > Holding Faxes. 3 From the Held Fax Mode menu, select Off, Always On, Manual, or Scheduled. 4 If you selected Scheduled, then continue - Lexmark MX310 | User's Guide - Page 91
must be valid for the setting selected in the "Forward to" menu. 6 Click Submit. Understanding the fax options Original Size This option lets you choose the size of the documents you are going to fax. 1 From the Fax area of the printer control panel, press the Options button. Original Size appears - Lexmark MX310 | User's Guide - Page 92
(printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Note: Duplex scanning is not available on selected printer models. Orientation This option lets you specify the orientation of the original document, and then change the Sides and Binding settings - Lexmark MX310 | User's Guide - Page 93
by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup 3 Enter the appropriate information. Note: A password may be required. If you do - Lexmark MX310 | User's Guide - Page 94
scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press #, and then enter the FTP shortcut number. 4 Press . Scanning - Lexmark MX310 | User's Guide - Page 95
: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Scan Profile > Create - Lexmark MX310 | User's Guide - Page 96
the paper guides. c From the printer control panel, press #, and then type the shortcut number using the keypad, or press the up or down arrow button to scroll to Held Jobs, and then press the up or down arrow button to scroll to Profiles. After entering the shortcut number, the scanner scans and - Lexmark MX310 | User's Guide - Page 97
Scan Sizes Universal Setup Reports Menu Settings Page Device Statistics Network Setup Page1 Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Print Fonts Asset Report Network/Ports Active NIC Standard Network2 SMTP Setup Security - Lexmark MX310 | User's Guide - Page 98
Understanding printer menus 98 Paper menu Default Source menu Use Default Source Tray [x] MP Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" - Lexmark MX310 | User's Guide - Page 99
C5 Envelope B5 Envelope Other Envelope Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MP Feeder Size to appear as - Lexmark MX310 | User's Guide - Page 100
printer menus 100 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Manual Paper - Lexmark MX310 | User's Guide - Page 101
First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures the - Lexmark MX310 | User's Guide - Page 102
Understanding printer paper loaded. Note: Normal is the factory default setting. Specify the relative texture of the cotton paper loaded. Specify the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported - Lexmark MX310 | User's Guide - Page 103
Understanding printer menus 103 Paper Weight menu Use Plain Weight Light Normal factory default setting. Specify the relative weight of the bond paper loaded. Note: Normal is the factory default setting. Specify the relative weight of the envelope loaded. Note: Normal is the factory default setting - Lexmark MX310 | User's Guide - Page 104
the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Recycled as the - Lexmark MX310 | User's Guide - Page 105
in the Embedded Web Server or MarkVisionTM Professional. The user‑defined name appears instead of Custom Type [x]. Notes: • Paper is the factory default setting for Custom Type [x]. • The custom media type must be supported in the selected tray or feeder in order to print from that source. Specify - Lexmark MX310 | User's Guide - Page 106
mm To Specify a custom scan size name and page orientation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus. • ADF Media Type is the factory default setting for custom scan sizes 3, 4, 5, and 6. • 8.5 inches is the U.S. factory default setting for Width. 210 - Lexmark MX310 | User's Guide - Page 107
Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E‑mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Print Fonts Asset Report 107 To Specify the feed direction if the paper can be loaded in either direction. Notes: • Short Edge is the factory default setting. • Long - Lexmark MX310 | User's Guide - Page 108
On Off • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu. Set the printer to automatically switch to PS emulation when a print job requires it, regardless of - Lexmark MX310 | User's Guide - Page 109
of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To - Lexmark MX310 | User's Guide - Page 110
Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Use To Set Hostname Set the current TCP/IP host name. Note: This can be changed only from the Embedded Web Server. IP Address View or change the current TCP/IP address. Note: Manually - Lexmark MX310 | User's Guide - Page 111
IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers. Use To Enable IPv6 On Off Enable IPv6 in the printer. Note: On is the factory default setting. Auto Configuration On Off Specify - Lexmark MX310 | User's Guide - Page 112
method that an access point with WPS uses-Start Push Button Method or Start PIN Method. Note: Disable is the factory default setting. Specify the network mode. Notes: • Infrastructure is the factory default setting. This lets the printer access a network using an access point. • Ad hoc configures - Lexmark MX310 | User's Guide - Page 113
/Ports > Network Setup [x] > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk - Lexmark MX310 | User's Guide - Page 114
To Specify the type of user authentication required for scan to e‑mail privileges. Note: "No authentication required" is the factory default setting. Specify what credentials will be used when communicating to the SMTP server. Notes: • None is the factory default setting for Device‑Initiated E‑mail - Lexmark MX310 | User's Guide - Page 115
date and time settings for the printer. Enter the date and time. Notes: • Manually setting the date and time sets Enable NTP to No. • The wizard lets you set the date and time in YYYY‑MM‑DD‑HH:MM format. Select the time zone. Note: GMT is the factory default settings. Set the printer to use the - Lexmark MX310 | User's Guide - Page 116
. Note: Show estimates is the factory default setting. Minimize the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print - Lexmark MX310 | User's Guide - Page 117
Job Scans On Off Scanner Jam recovery Job Level page Level 117 To Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the country or region selection screen, the default becomes No. Specify the unit of measurement for paper - Lexmark MX310 | User's Guide - Page 118
the factory default setting for Cartridge Alarm. This means no alarm will sound. • Continuous repeats three beeps every 10 seconds. Set the amount of time the printer waits after a job is printed before it goes into a reduced power state. Notes: • "30 min" is the factory default setting. • Disabled - Lexmark MX310 | User's Guide - Page 119
continue printing from certain offline situations when these are not resolved within the specified time period. Note: Disabled is the factory default setting. Specify whether the printer reprints jammed pages. Notes: • Auto is the factory default setting. The printer reprints jammed pages unless - Lexmark MX310 | User's Guide - Page 120
check for jammed paper. Note: On is the factory default setting. Let the printer successfully print a page that may not have printed otherwise. Notes: • Off is the factory default setting. This prints a partial page when there is not enough memory to print the whole page. • On sets the printer to - Lexmark MX310 | User's Guide - Page 121
1 sided 2 sided to 2 sided Paper Saver Off 2‑up Portrait 2‑up Landscape 4‑up Portrait 4‑up Landscape Print Page Borders On Off Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) To Specify the content of the original document. Note: Text/Photo is the factory default setting. Specify how the original document - Lexmark MX310 | User's Guide - Page 122
between transparencies. Note: On is the factory default setting. Place a sheet of paper between pages, copies, or jobs. Note: Off is the factory default setting. Specify the separator sheet source. Note: Tray 1 is the factory default setting. Lighten or darken the print on the copy. Note: 5 is the - Lexmark MX310 | User's Guide - Page 123
for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 ADF Skew Fix Off On Scan edge to edge Off On Sharpness 1-5 Sample Copy Off On To Specify the overlay text printed on each page of the copy job. Note: Off is the factory default setting. Allow interruption of a print job to - Lexmark MX310 | User's Guide - Page 124
Understanding printer menus 124 Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job through a telephone line. Use To Fax Name Specify the name of the fax in the printer. Fax Number Fax ID Fax Name Fax Number Enable Manual Fax On Off Memory Use All - Lexmark MX310 | User's Guide - Page 125
default" is the factory default setting for all Fax Cover Page options. To Specify quality in dots per inch (dpi). A higher resolution gives better print quality, but increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specify the paper size of the - Lexmark MX310 | User's Guide - Page 126
factory default setting. Enable or disable Error Correction Mode for fax jobs. Note: Yes is the factory default setting. Fax files that are scanned at the printer. Note: On is the factory default setting. Allow the printer driver to send fax jobs. Note: Yes is the factory default setting. Save fax - Lexmark MX310 | User's Guide - Page 127
Correct the slight skew in the scanned image. Note: Off is the factory default setting. Adjust the sharpness of a fax. Note: 3 is the factory default setting. To Allow the printer to receive fax jobs. Note: On is the factory default setting. Remove fax jobs from the print queue when the job requires - Lexmark MX310 | User's Guide - Page 128
the size of the paper loaded in the designated fax source. Note: On is the factory default setting. Specify the paper source for printing incoming fax jobs. Note: Auto is the factory default setting. Print the transmission information at the bottom of each page from a received fax. Note: Off is the - Lexmark MX310 | User's Guide - Page 129
Volume Off On To Enable automatic printing of fax logs. Notes: • On is the factory default setting. • Logs print after every 200 fax jobs. Specify the source of the paper used for printing logs. Note: Tray 1 is the factory default setting. Specify whether printed logs display the dialed number or - Lexmark MX310 | User's Guide - Page 130
Rings Only Single or Triple Rings Only Double or Triple Rings Only To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. E‑mail Settings menu Use E‑mail Server Setup Send me a copy Never appears On by default Off by default Always On E‑mail - Lexmark MX310 | User's Guide - Page 131
. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. Specify the paper size of the document being scanned. Notes: • A4 is the international factory default setting. • Letter is the US factory default setting. Specify the page orientation of text and graphics - Lexmark MX310 | User's Guide - Page 132
Web Link Use Multi‑Page Tiff On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Manual Feeder Custom Job scanning On Off Allow Save as Shortcut On Off Background Removal ‑4 to 4 To Set the quality of a JPEG photo image in relation to file size - Lexmark MX310 | User's Guide - Page 133
printer menus 133 Use Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 ADF Skew Fix Auto Off On Scan edge to edge Off On Sharpness 1-5 Use cc:/bcc: Off On FTP Settings menu Use Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps - Lexmark MX310 | User's Guide - Page 134
Understanding printer menus 134 Use Content Source Black/White Laser Inkjet Photo/Film factory default setting. Lighten or darken the output. Note: 5 is the factory default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. Specify the paper - Lexmark MX310 | User's Guide - Page 135
Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Manual Feeder Custom Job Scanning On Off Allow Save as Shortcut On Off To Specify the page orientation of text and graphics. Notes: • Off is the factory default setting. • Long Edge sets binding along the - Lexmark MX310 | User's Guide - Page 136
Image Off On Shadow Detail ‑4 to 4 ADF Skew Fix Auto Off On Scan edge to edge Off On Sharpness 1-5 Print Settings Setup menu Use Printer Language PCL Emulation PS Emulation Print Area Normal Whole Page To Adjust the amount of background visible on a copy. Note: 0 is the factory default setting - Lexmark MX310 | User's Guide - Page 137
printer resets. If the printer runs out of memory, then Memory Full [38] appears, and downloads are not deleted. To Specify whether two‑sided (duplex) printing is set as the user default setting for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two‑sided printing - Lexmark MX310 | User's Guide - Page 138
tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting. Print multiple pages on one sheet of paper. Notes: • Off is the factory default setting. • When the number of pages per sheet is selected, each page is scaled so - Lexmark MX310 | User's Guide - Page 139
Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up - Lexmark MX310 | User's Guide - Page 140
Resident Download All Font Name Courier 10 Symbol Set 10U PC‑8 12U PC‑850 PCL Emulation Settings Point Size 1.00-1008.00 140 To Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. To Scale page content to fit the selected paper size - Lexmark MX310 | User's Guide - Page 141
the Lines per Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page. Set the printer to print on A4‑size paper. Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page to allow the printing of eighty 10 - Lexmark MX310 | User's Guide - Page 142
Restore Defaults Yes No 142 To Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Notes: • "Off" is the factory default setting. • "None" ignores the Select Paper Feed command. This option appears only when it is selected by - Lexmark MX310 | User's Guide - Page 143
Understanding printer menus 143 HTML menu Use Font Name Albertus MT Antique factory default setting. • Font size can be increased in 1‑point increments. Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Set the page - Lexmark MX310 | User's Guide - Page 144
scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Print All Guides Copy Guide Description Prints all the guides Provides information about making copies and changing settings - Lexmark MX310 | User's Guide - Page 145
printer menus Menu item E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide 145 Description Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Provides information about sending faxes - Lexmark MX310 | User's Guide - Page 146
both sides of the paper and printing multiple pages on one side of a single sheet of paper. For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode." Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled - Lexmark MX310 | User's Guide - Page 147
reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a document is ready to print. You may notice a short delay before the first page - Lexmark MX310 | User's Guide - Page 148
until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off. • The printer ignores the Advance Start command. Use factory default settings. Note: This setting supports the performance specifications of the - Lexmark MX310 | User's Guide - Page 149
sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode. • The Hibernate mode can be scheduled. For more information, see "Using Schedule Power Modes" on page 150. • If the printer is in Hibernate mode, the Embedded Web Server is disabled. Using - Lexmark MX310 | User's Guide - Page 150
server, then temporarily disable it to load the Web page correctly. 2 Click Settings > General Settings. 3 In the Screen Brightness field, enter the brightness percentage you want for the display. 4 Click Submit. Using Schedule Power Modes Schedule Power Modes lets the user schedule when the printer - Lexmark MX310 | User's Guide - Page 151
are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or - Lexmark MX310 | User's Guide - Page 152
. When the printer is fully powered up, the printer displays a list of functions. 3 Press the up or down arrow button until Wipe All Settings appears. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and - Lexmark MX310 | User's Guide - Page 153
Web page. You can also see the Embedded Web Server Administrator's Guide for additional information: 1 Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT. 2 From the "Search by Product Category" section, navigate to Software and Solutions > Other Applications. 3 Click the Manuals - Lexmark MX310 | User's Guide - Page 154
HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. 2 Remove paper from the standard bin and multipurpose feeder. 3 Remove any dust, lint, and pieces of - Lexmark MX310 | User's Guide - Page 155
Maintaining the printer 155 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then - Lexmark MX310 | User's Guide - Page 156
or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial estimates assume future supplies consumption based on the International Organization for Standardization* test methods and page content. * Average continuous black declared cartridge - Lexmark MX310 | User's Guide - Page 157
unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components. Ordering toner cartridges Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extremely - Lexmark MX310 | User's Guide - Page 158
pad Part number 40X6247 Ordering an imaging unit Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the - Lexmark MX310 | User's Guide - Page 159
ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. - Lexmark MX310 | User's Guide - Page 160
Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems - Lexmark MX310 | User's Guide - Page 161
Maintaining the printer 161 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. - Lexmark MX310 | User's Guide - Page 162
more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the - Lexmark MX310 | User's Guide - Page 163
Maintaining the printer 163 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and - Lexmark MX310 | User's Guide - Page 164
are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. Use only the power cord provided with this product or the manufacturer's authorized replacement. Warning-Potential Damage: Damage to the printer caused by improper moving - Lexmark MX310 | User's Guide - Page 165
disable it to load the Web page correctly. 2 Click Settings. 3 From the Other Settings menu, click E‑mail Alert Setup. 4 Select the items you want to be notified on, and then type the e‑mail addresses. 5 Click Submit. Note: For information on setting up the e‑mail server, contact your system support - Lexmark MX310 | User's Guide - Page 166
using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Supply Notifications. 3 From the drop‑down menu for each supply, select one of the following notification options: Notification Description Off The normal printer behavior for - Lexmark MX310 | User's Guide - Page 167
reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 29. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For - Lexmark MX310 | User's Guide - Page 168
than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it - Lexmark MX310 | User's Guide - Page 169
When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output stack for discarded pages. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However - Lexmark MX310 | User's Guide - Page 170
the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. 4 Multipurpose feeder [x]‑page jam, clear manual feeder. [250.xx] Remove all paper from the multipurpose feeder, and then remove the jammed paper. 5 Tray 1 [x]‑page jam, remove tray 1 to clear duplex - Lexmark MX310 | User's Guide - Page 171
jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge - Lexmark MX310 | User's Guide - Page 172
the quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 5 Lift the green flap in front of the printer. - Lexmark MX310 | User's Guide - Page 173
it out. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of - Lexmark MX310 | User's Guide - Page 174
control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, open rear door. [20y.xx] 1 Open the front door to loosen the jammed paper in the rear door. 2 Gently pull down the rear door. CAUTION - Lexmark MX310 | User's Guide - Page 175
and then the front door. 5 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the jammed paper on each side, and then gently pull - Lexmark MX310 | User's Guide - Page 176
the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all - Lexmark MX310 | User's Guide - Page 177
message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located. 2 Firmly - Lexmark MX310 | User's Guide - Page 178
control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out - Lexmark MX310 | User's Guide - Page 179
feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . [x]‑page jam, open automatic feeder top cover - Lexmark MX310 | User's Guide - Page 180
Clearing jams 180 5 Straighten the edges of the original documents, then load the original documents into the ADF, and then adjust the paper guide. 6 From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam - Lexmark MX310 | User's Guide - Page 181
printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, see the "Ordering supplies" section of the User's Guide or visit www.lexmark - Lexmark MX310 | User's Guide - Page 182
in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to confirm. • Cancel the print job. Change [paper source] to [paper size] load [orientation] Try one - Lexmark MX310 | User's Guide - Page 183
message appears again, then contact your system support person or see the "Setting up the printer to fax" section of the User's Guide. Fax server 'To Format' not set up. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message - Lexmark MX310 | User's Guide - Page 184
the message and continue printing. For non‑touch‑screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select - Lexmark MX310 | User's Guide - Page 185
Troubleshooting 185 • Make sure the paper size and type are specified in the Paper menu on the printer control panel. • Make sure that the paper size is correctly set. For example, if MP Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed. • Cancel - Lexmark MX310 | User's Guide - Page 186
Troubleshooting 186 Load manual feeder with [custom string] [paper orientation] Try one or more of the following: • Load the feeder with the correct size and type of paper. • Depending on your printer model, touch Continue or press to clear the message and continue printing. Note: If no paper is - Lexmark MX310 | User's Guide - Page 187
, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job. Load [paper source] with [paper type] [paper size] [paper orientation] Try one or more of the following: • Load the - Lexmark MX310 | User's Guide - Page 188
. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue on the printer control panel to clear the - Lexmark MX310 | User's Guide - Page 189
in the printer or print server. For more information, contact customer support. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The - Lexmark MX310 | User's Guide - Page 190
Replace the toner cartridge. Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the "Replacing supplies" section of the User's Guide - Lexmark MX310 | User's Guide - Page 191
Troubleshooting 191 Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. Note: If you do not - Lexmark MX310 | User's Guide - Page 192
a replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction - Lexmark MX310 | User's Guide - Page 193
back on. SMTP server not set up. Contact system administrator. From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Standard network software error [54 - Lexmark MX310 | User's Guide - Page 194
the USB Buffer menu is not set to Disabled. Supply needed to complete job Do either of the following: • Install the missing supply to complete the job. • Cancel the current job. Too many flash options installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove - Lexmark MX310 | User's Guide - Page 195
appears again, then contact your system support person. to confirm. Solving printer problems • "Basic printer problems" on page 195 • "Hardware and internal option problems" on page 197 • "Paper feed problems" on page 199 Basic printer problems The printer is not responding Action Step 1 Make - Lexmark MX310 | User's Guide - Page 196
power supplies, or extension cords? Step 8 Go to step 9. Check if one end of the printer cable is plugged into a port on the printer and the other to the computer, print server, option, or other network device. Is the printer cable securely attached to the printer and the computer, print server - Lexmark MX310 | User's Guide - Page 197
c Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Connect the internal option to the controller board. Is the internal option properly installed in the controller board? Step 3 Go to step 4. Print a menu settings page, and then - Lexmark MX310 | User's Guide - Page 198
setup documentation that came with the tray. Is the tray listed in the menu settings page? Step 4 Check if the tray is available in the printer driver. The problem is solved. Contact customer support. Note: If necessary, manually add the tray in the printer driver to make it available for print - Lexmark MX310 | User's Guide - Page 199
Troubleshooting 199 Paper feed problems Jammed pages are not reprinted Action a Turn on jam recovery. 1 From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery 2 Select On or Auto. Yes No The problem is solved. Contact customer support. 3 - Lexmark MX310 | User's Guide - Page 200
customer support. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > . b Follow the instructions on the printer display. Does the paper jam message remain? No The problem is solved. Solving print problems Printing problems Incorrect characters print Action - Lexmark MX310 | User's Guide - Page 201
Troubleshooting 201 Action Yes No Step 2 The problem is solved. a From the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray. b Resend the print job. Go to step 3. Did the job print from the correct tray or on the correct paper? - Lexmark MX310 | User's Guide - Page 202
Troubleshooting 202 Multiple‑language PDF files do not print Action Yes No Step 1 The problem is solved. a Check if the print options for the PDF output are set to embed all fonts. For more information, see the documentation that came with Adobe Acrobat. b Generate a new PDF file, and then - Lexmark MX310 | User's Guide - Page 203
the printer software" on page 23. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Contact customer support. Do the jobs print? Print job takes longer than expected Action Step 1 Change the environmental settings of the printer - Lexmark MX310 | User's Guide - Page 204
Troubleshooting 204 Action Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. Yes No The problem is solved. Go to step 4. Did the job print? Step 4 a Disable the Page Protect feature. From the printer control panel, navigate to: Settings > General Settings > Print - Lexmark MX310 | User's Guide - Page 205
indicators on the paper guides are aligned with the paper size indicators on the tray. b Resend the print job. Go to step 2. Do the trays link correctly? Step 2 The problem is solved. Contact customer a From the printer control panel, set the paper size and type in the Paper support. menu to - Lexmark MX310 | User's Guide - Page 206
the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the paper loaded. b Resend the print job. Is the page or image clipped - Lexmark MX310 | User's Guide - Page 207
exposure to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. Is the page or image clipped? No Do one or more of the following: • Specify the paper size from the tray settings to match the paper loaded in the tray. • Change - Lexmark MX310 | User's Guide - Page 208
Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes No The problem is solved. Go to step 2. Did the gray background disappear from the prints? Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the - Lexmark MX310 | User's Guide - Page 209
the imaging unit, and then the cartridge. b Resend the print job. Do horizontal voids appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. Do horizontal voids appear on prints? No The problem is solved. The problem is solved. The problem is - Lexmark MX310 | User's Guide - Page 210
Yes No Step 1 The problem is solved. a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Go to step 2. Are the margins correct? Step 2 From the printer control panel, set the paper size in the Paper menu to match the - Lexmark MX310 | User's Guide - Page 211
the print job. Contact customer support. Is the paper still curled? No Adjust the width and length guides. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. The problem is solved. The problem is solved. The problem is solved. Print irregularities - Lexmark MX310 | User's Guide - Page 212
b Resend the print job. From the printer Go to step 5. control panel, set the paper texture in the Paper menu to match the paper loaded in the tray. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do - Lexmark MX310 | User's Guide - Page 213
Troubleshooting 213 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step - Lexmark MX310 | User's Guide - Page 214
Step 6 Replace the imaging unit, and then resend the print job. Contact customer support. Is the print still too dark? No The problem is solved. The problem is solved. Print is too light Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, increase the toner - Lexmark MX310 | User's Guide - Page 215
the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. Is the print still too light? Printer is printing blank pages - Lexmark MX310 | User's Guide - Page 216
print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact customer support. Is the printer still printing blank pages? No The problem - Lexmark MX310 | User's Guide - Page 217
print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact customer support. Is the printer printing solid black pages? No The problem - Lexmark MX310 | User's Guide - Page 218
the imaging unit, and then resend the print job. Contact customer support. Do shadow images still appear on prints? No Load paper with the correct paper type and weight in the tray. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. The problem - Lexmark MX310 | User's Guide - Page 219
Troubleshooting 219 Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported by the tray. b - Lexmark MX310 | User's Guide - Page 220
exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do streaked horizontal lines - Lexmark MX310 | User's Guide - Page 221
streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. Toner fog or background shading - Lexmark MX310 | User's Guide - Page 222
or rough paper? From the Paper menu on the printer control panel, set the paper texture. Contact customer support. Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is - Lexmark MX310 | User's Guide - Page 223
Troubleshooting 223 Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge Yes Contact customer support. No The problem is solved. Trailing edge Action Step 1 a Make sure your software - Lexmark MX310 | User's Guide - Page 224
. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Do vertical voids appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do vertical voids appear on - Lexmark MX310 | User's Guide - Page 225
glass" on page 155. Is the scanner glass clean? Step 4 Send a print job, and then check for print quality problems. a From the General Settings menu, adjust the Eco‑Mode settings. b From the Copy menu, adjust the Darkness setting. c If the print remains faded, then replace the toner cartridge. Go - Lexmark MX310 | User's Guide - Page 226
. b Resend the copy job. Contact customer support. Do pages show washed‑out or overexposed prints? No Change the Content Type and Content Source settings to match the document being scanned. The problem is solved. The problem is solved. The problem is solved. Partial document or photo copies - Lexmark MX310 | User's Guide - Page 227
Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. The problem is solved. Contact customer support. Do copies print properly? Solving fax problems • "Fax function is not set up" on page 227 • "Caller ID is not shown" on - Lexmark MX310 | User's Guide - Page 228
Troubleshooting 228 Action a From the printer control panel, navigate to: > Settings > > General Settings > Yes No The problem is solved. Contact customer support. > Run initial setup > > b Turn off the printer, and then turn it back on. The "Select your language" screen appears on the printer - Lexmark MX310 | User's Guide - Page 229
Troubleshooting 229 Cannot send or receive a fax Action Step 1 Check if an error or status message appears on the display. Yes No Clear the error or status Go to step 2. message. Is there an error or status message on the display? Step 2 Check if the power cord is plugged into the printer and - Lexmark MX310 | User's Guide - Page 230
Troubleshooting 230 Action Yes Step 6 Go to step 7. Check if the printer is connected to an analog phone service or the correct digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are - Lexmark MX310 | User's Guide - Page 231
temporarily disable it to load the Web page correctly. b Click Settings > Fax Settings > Analog Fax Setup. c In the "Rings to Answer" field, enter the number of times you want the phone to ring before the printer answers. d Click Submit. The problem is solved. Go to step 3. Can you receive faxes? - Lexmark MX310 | User's Guide - Page 232
Troubleshooting 232 Action Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. Yes No The problem is solved. Contact customer support. Can you receive faxes? Can receive but not send faxes Action Step 1 Check if the printer is in Fax - Lexmark MX310 | User's Guide - Page 233
? Step 3 Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. The problem is solved. Contact customer support. Is the fax print quality satisfactory? Solving scanner problems • "The scanner does not respond" on page 234 • "Scan job was - Lexmark MX310 | User's Guide - Page 234
or photo scans" on page 237 The scanner does not respond Action Step 1 Check if the printer is turned on. Yes Go to step 2. No Turn on the printer. Is the printer turned on? Step 2 Check if the printer cable is securely attached to the printer and the computer, print server, option, or other - Lexmark MX310 | User's Guide - Page 235
configuration settings. Scanner unit does not close Action Check if there are obstructions in the scanner unit. a Lift the scanner unit. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close correctly? Yes No The problem is solved - Lexmark MX310 | User's Guide - Page 236
problems. • From the General Settings menu, adjust the Eco‑Mode settings. • From the Copy menu, adjust the Darkness setting. • When the print becomes faded, replace the toner cartridge. Go to step 6. Is the print quality satisfactory? Step 6 Go to step 7. Check the scan settings. From the Scan - Lexmark MX310 | User's Guide - Page 237
2. Does the Embedded Web Server open? Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP - Lexmark MX310 | User's Guide - Page 238
the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help - Lexmark MX310 | User's Guide - Page 239
your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is - Lexmark MX310 | User's Guide - Page 240
products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. © 2012 Lexmark International, Inc. All rights - Lexmark MX310 | User's Guide - Page 241
software CD. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United set of printer commands (language) and functions included in its printer products. This printer and on, the user is encouraged to or service - Lexmark MX310 | User's Guide - Page 242
pressure, dBA Printing 52 dBA Scanning 45 dBA Copying 54 dBA Ready N/A Values are subject to change. See www.lexmark.com for about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or - Lexmark MX310 | User's Guide - Page 243
metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser - Lexmark MX310 | User's Guide - Page 244
apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard‑copy output from electronic inputs. 520 W Copy The product is generating hard‑copy output from hard‑copy original documents. 540 W Scan The product is scanning hard‑copy documents. 30 - Lexmark MX310 | User's Guide - Page 245
Disabled 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between one hour and one month. Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption - Lexmark MX310 | User's Guide - Page 246
. Notice to users of the US jack that is also compliant. See your setup documentation for more information. The Ringer Equivalence Number service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark - Lexmark MX310 | User's Guide - Page 247
user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph for contact information. Connection to party line service equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that - Lexmark MX310 | User's Guide - Page 248
des prises de téléphone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service single manual call initiation Lexmark - Lexmark MX310 | User's Guide - Page 249
in Svizzera. Notice to Users in the European Union Products Lexmark Regulatory Type/Model LEX-M01-005; FCC ID:IYLLEXM01005; IC:2376A-M01005 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed: The radiated output power - Lexmark MX310 | User's Guide - Page 250
to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial, mesmo de estacoes radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. - Lexmark MX310 | User's Guide - Page 251
statement Notice to users in the European KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön requirements of EN 60950. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council - Lexmark MX310 | User's Guide - Page 252
of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles - Lexmark MX310 | User's Guide - Page 253
framgår av direktiv 1999/5/EG. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to - Lexmark MX310 | User's Guide - Page 254
part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to - Lexmark MX310 | User's Guide - Page 255
or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This - Lexmark MX310 | User's Guide - Page 256
toner darkness 51 administrator settings Embedded Web Server 165 advanced duplex copy options 67 answering machine setting up 73 AppleTalk menu 113 arrow buttons printer control panel 13 attaching cables 22 available internal options 15 avoiding jams 49 avoiding paper jams 168 B back button printer - Lexmark MX310 | User's Guide - Page 257
fax setup 79 display troubleshooting printer display is blank 197 display, printer control panel adjusting brightness 149 distinctive ring service connecting to 84 documents, printing from Macintosh 51 from Windows 51 DSL filter 77 duplexing copy jobs 60 E Eco‑Mode setting 147 Embedded Web Server - Lexmark MX310 | User's Guide - Page 258
F factory defaults, restoring 167 fax options 91, 92 sending 86 fax button printer control panel 13 fax connection connecting to a distinctive ring service 84 fax function setting up 227 fax function is not set up 227 fax log viewing 89 Fax memory full 183 Fax Mode (Analog Fax Setup) menu 124 fax - Lexmark MX310 | User's Guide - Page 259
161 Imaging unit low [84.xy] 184 Imaging unit nearly low [84.xy] 184 Imaging unit very low, [x] estimated pages remain [84.xy] 184 Incorrect paper size, open [paper source] [34] 184 indicator light printer control panel 13 initial fax setup 72 using the Embedded Web Server 72 installing an optional - Lexmark MX310 | User's Guide - Page 260
Reports menu 109 network settings Embedded Web Server 165 network setup page printing 29 Networking Guide where to find 165 No analog phone line connected to modem, fax is disabled. 189 noise emission levels 242 noise, printer reducing 147 Non‑Lexmark [supply type], see User's Guide [33.xy] 189 non - Lexmark MX310 | User's Guide - Page 261
light 13 Sleep button light 13 using 13 printer control panel, virtual display using the Embedded Web Server 165 Printer had to restart. Last job may be incomplete. 190 printer information where to find 8 printer is printing blank pages 215 printer messages [x]‑page jam, clear manual feeder. [25y.xx - Lexmark MX310 | User's Guide - Page 262
] 192 Replace unsupported imaging unit [32.xy] 192 replacing imaging unit 161 toner cartridge 159 reports viewing 165 Reports menu 107 reserve print jobs 52 printing from a Macintosh computer 53 printing from Windows 53 reset button printer control panel 13 resolution fax options 91 resolution, fax - Lexmark MX310 | User's Guide - Page 263
(duplex) copy options 66 sleep button printer control panel 13 Sleep mode adjusting 148 SMTP server not set up. Contact system administrator. 193, 195 SMTP Setup menu 113 Standard Network menu 108 Standard network software error [54] 193 standard tray loading 30 Standard USB port disabled [56] 194 - Lexmark MX310 | User's Guide - Page 264
223 white streaks on a page 223 troubleshooting, printer options internal option is not detected 197 tray problems 198 troubleshooting, printing printing slows down 204 troubleshooting, scan partial document or photo scans 237 scan job was not successful 235 scanner unit does not close 225, 235 - Lexmark MX310 | User's Guide - Page 265
Index 265 volatility statement of 152 W Wireless menu 112 wireless network configuration information 26 wireless network setup using the Embedded Web Server 28 wireless setup wizard using 27 X XPS menu 140
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MX310 Series
User's Guide
June 2012
www.lexmark.com
Machine type(s):
7015
Model(s):
270