Lexmark MX410 User's Guide
Lexmark MX410 Manual
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- Lexmark MX410 | User's Guide - Page 1
MX410 and MX510 Series User's Guide June 2012 Machine type(s): 7015 Model(s): 470, 630, 670, 675, 679 www.lexmark.com - Lexmark MX410 | User's Guide - Page 2
screen applications...20 Setting up Forms and Favorites ...20 Setting up Card Copy ...21 Using MyShortcut ...22 Setting up Multi Send ...22 Setting up Scan to Network ...23 Setting up Remote Operator Panel...24 Exporting and importing a configuration...24 Additional printer setup...26 Installing - Lexmark MX410 | User's Guide - Page 3
settings...57 Loading trays...57 Loading the multipurpose feeder...62 Linking and unlinking trays...66 Paper and specialty media guide...69 Using specialty media...69 Paper guidelines...71 Supported paper sizes, types, and weights...74 Printing...77 Printing forms and a document...77 Printing - Lexmark MX410 | User's Guide - Page 4
...129 Understanding the scan options...131 Understanding the printer menus...134 Menus list...134 Paper menu...135 Reports Menu...144 Network/Ports menu...145 Security menu...154 Settings menu...157 Help menu...201 Saving money and the environment...203 Saving paper and toner...203 Saving energy - Lexmark MX410 | User's Guide - Page 5
, open tray [x]. [24y.xx]...236 [x]‑page jam, clear manual feeder. [25y.xx]...237 [x]‑page jam, open automatic feeder top cover. [28y.xx]...238 Troubleshooting...240 Understanding printer messages...240 Solving printer problems...254 Solving print problems...261 Solving copy problems...287 Solving - Lexmark MX410 | User's Guide - Page 6
Contents 6 Embedded Web Server does not open...302 Contacting customer support...303 Notices...304 Product information...304 Edition notice...304 Power consumption...308 Index...319 - Lexmark MX410 | User's Guide - Page 7
require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture - Lexmark MX410 | User's Guide - Page 8
the front of the tray until it clicks into place. • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. SAVE THESE INSTRUCTIONS. - Lexmark MX410 | User's Guide - Page 9
Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problems Instructions for: • Connecting the printer to an Ethernet - Lexmark MX410 | User's Guide - Page 10
Type number Serial number Date purchased Store where purchased Warranty information varies by country or region: • In the US-See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com. • In other countries and regions-See the printed warranty that came - Lexmark MX410 | User's Guide - Page 11
. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. You can configure your printer by adding an optional 250‑ or 550‑sheet tray. For instructions on installing the optional - Lexmark MX410 | User's Guide - Page 12
The MX410de printer model supports only one optional 250‑ or 550‑sheet tray. 100‑sheet multipurpose feeder Note: The MX410de printer model supports only a 50‑sheet multipurpose feeder. Paper stop Standard bin Understanding the basic functions of the scanner • Make quick copies or set the printer to - Lexmark MX410 | User's Guide - Page 13
e-mail address, or an FTP destination. • Scan documents and send them to another printer (PDF through an FTP). Using the ADF and scanner of plain paper into the ADF tray. Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long. Scan media weights from 52 to 120 - Lexmark MX410 | User's Guide - Page 14
hard button. Open a door or cover. Send a print job from the computer. Perform a power‑on reset with the main power switch. Stop all printer activity. Submit changes made in the printer settings. Check the status of the printer. Understanding the colors of the indicator and Sleep button lights The - Lexmark MX410 | User's Guide - Page 15
green Solid green Blinking red Printer status The printer is off or in Hibernate mode. The printer is warming up, processing data, or printing. The printer is on, but idle. The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Off - Lexmark MX410 | User's Guide - Page 16
available only when the printer is in ready state. • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message - Lexmark MX410 | User's Guide - Page 17
. Scroll up. Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Other touch-screen buttons Touch To Return to the home screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll - Lexmark MX410 | User's Guide - Page 18
Make sure that you know how your printer and computer are connected to the network (Ethernet or wireless). The computer IP address is required when setting up home screen applications, such as: • Forms and Favorites • Multi Send • Scan to Network For Windows users 1 Click , or click Start and then - Lexmark MX410 | User's Guide - Page 19
printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or menu settings Scan and print both sides of a card on a single page. For more information, see "Setting up Card Copy" on page 21. Scan - Lexmark MX410 | User's Guide - Page 20
Manuals tab, and then select the document for the home screen application. Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark - Lexmark MX410 | User's Guide - Page 21
forms based on a form number, name, or description. Setting up Card Copy Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Quickly and easily copy - Lexmark MX410 | User's Guide - Page 22
then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan a document, and - Lexmark MX410 | User's Guide - Page 23
follow the instructions on the printer display. Setting up Scan to Network Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan a document and - Lexmark MX410 | User's Guide - Page 24
the home screen applications 24 To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with - Lexmark MX410 | User's Guide - Page 25
the instructions on the computer screen to save the configuration file. • To import a configuration file, do the following: 1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved configuration file that was exported from a previously configured printer. 2 Click - Lexmark MX410 | User's Guide - Page 26
wireless printer server1 - MarkNet N8352 802.11 b/g/n wireless printer server2 - MarkNet N8130 10/100 fiber interface - RS‑232‑C serial interface 1 2 This internal option is available only in MX510de, MX511de, and MX511dhe printer models. This internal option is available only in MX410de printer - Lexmark MX410 | User's Guide - Page 27
board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to - Lexmark MX410 | User's Guide - Page 28
Lexmark Internal Solutions Port connector 4 Close the shield, and then the access door. 1 2 Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer - Lexmark MX410 | User's Guide - Page 29
Additional printer setup 29 3 Align the notch (1) on the memory card with the ridge (2) on the door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, - Lexmark MX410 | User's Guide - Page 30
card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the - Lexmark MX410 | User's Guide - Page 31
board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the - Lexmark MX410 | User's Guide - Page 32
board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off - Lexmark MX410 | User's Guide - Page 33
door to remove. 3 Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. 1 2 3 4 5 6 ISP solution Screw to attach the ISP to the bracket ISP exterior cover Screws to attach the ISP metal bracket to the printer cage Plastic bracket Long ISP cable - Lexmark MX410 | User's Guide - Page 34
Additional printer setup 34 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP solution into the plastic bracket. 1 6 Secure the ISP solution to the plastic bracket using the long screw. 2 - Lexmark MX410 | User's Guide - Page 35
7 Tighten the two screws on the end of the ISP solution. 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. - Lexmark MX410 | User's Guide - Page 36
9 Slightly close the ISP exterior cover up to 65 degrees, and then slide the cover to attach. - Lexmark MX410 | User's Guide - Page 37
11 Open the controller board shield using the green handle. - Lexmark MX410 | User's Guide - Page 38
controller board shield. 14 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the - Lexmark MX410 | User's Guide - Page 39
optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from Unpack the printer hard disk. 3 Install the printer hard disk on the controller board. Warning-Potential Damage: Hold only the edges of the printed circuit board - Lexmark MX410 | User's Guide - Page 40
Additional printer setup 40 c Align the screws on the printer hard disk to the slots on the controller board bracket, and then slide the printer hard disk onto the brackets. - Lexmark MX410 | User's Guide - Page 41
options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 46. Removing a printer hard disk Warning-Potential Damage: Controller board electronic - Lexmark MX410 | User's Guide - Page 42
hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord printer stand or printer base if you are using a high‑capacity tray and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans - Lexmark MX410 | User's Guide - Page 43
optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer - Lexmark MX410 | User's Guide - Page 44
setup 44 3 Pull out the tray from the base. 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. - Lexmark MX410 | User's Guide - Page 45
any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 46. • To uninstall the optional trays, slide the latch on the right side of - Lexmark MX410 | User's Guide - Page 46
://support.lexmark.com. 2 Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system 3 Download the printer driver, and then install the printer software. Updating available options in the printer driver When any hardware options are installed, you may need to manually - Lexmark MX410 | User's Guide - Page 47
Now ‑ Ask Printer. • Under Configuration Options, manually add any installed hardware options. 6 Click Apply. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences - Lexmark MX410 | User's Guide - Page 48
to an Ethernet network. Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the plug to access the - Lexmark MX410 | User's Guide - Page 49
models or MarkNet N8352 wireless network adapter for MX410de printer model first before setting up the printer on a wireless network. For more information on installing the wireless network adapter, see the setup sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned - Lexmark MX410 | User's Guide - Page 50
Preferences > Print & Fax b Click +, and then navigate to: AppleTalk > select your printer > Add Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet - Lexmark MX410 | User's Guide - Page 51
system support person. - To find the WPA/WPA2 preshared key or passphrase for the wireless network, instruction sheet that came with the wireless network adapter. • An Ethernet cable is disconnected from the printer. • Active NIC is set to Auto. To set this to Auto, navigate to: > Network/Ports - Lexmark MX410 | User's Guide - Page 52
printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start Push Button Method 2 Follow the instructions on the printer Web page correctly. 4 Access the WPS settings. For more information, see the documentation that came with your - Lexmark MX410 | User's Guide - Page 53
6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is Connected. Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in - Lexmark MX410 | User's Guide - Page 54
Port. 9 Type the new IP address in the "Printer Name or IP Address" field. 10 Click OK > Close. For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets - Lexmark MX410 | User's Guide - Page 55
the serial port settings, and then adjust the settings, if necessary. c Save the modified settings, and then print a menu settings page. 2 Install the printer driver. a Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually - Lexmark MX410 | User's Guide - Page 56
it again. • Network setup page-If your printer has networking support, then use this page to verify that the network connection is working. This page also provides important information that aids network printing configuration. Printing a menu settings page From the home screen, navigate to - Lexmark MX410 | User's Guide - Page 57
Menu > Paper Size/Type > select a tray > select the paper size or type > Configuring Universal paper settings The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 76.2 x 76 - Lexmark MX410 | User's Guide - Page 58
Loading paper and specialty media 58 2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 EC EX 4 R A LT L LG B5 A5 2 - Lexmark MX410 | User's Guide - Page 59
from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width and length - Lexmark MX410 | User's Guide - Page 60
Loading paper and specialty media 60 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. - Lexmark MX410 | User's Guide - Page 61
paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. - Lexmark MX410 | User's Guide - Page 62
the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 Open the multipurpose feeder. 1 2 a Pull - Lexmark MX410 | User's Guide - Page 63
media 63 b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen - Lexmark MX410 | User's Guide - Page 64
media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the - Lexmark MX410 | User's Guide - Page 65
the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the - Lexmark MX410 | User's Guide - Page 66
can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" on page 57. Warning-Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies - Lexmark MX410 | User's Guide - Page 67
Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as - Lexmark MX410 | User's Guide - Page 68
for all user‑defined custom names. 3 Touch . Configuring a custom name Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark MX410 | User's Guide - Page 69
Heavy and the transparency texture is set to Rough in the Paper menu, then transparencies can be printed at a temperature up to 195°C (383°F). • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack - Lexmark MX410 | User's Guide - Page 70
characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: (n).6(t)(i)-1)-2e(i)-10 • Use labels dq 2 -1.11M(e)-2.67( designed specifically pn563 for rg.005d1a laser printers. b1.7(i Check may w)-13.7h)5.9(02(rm)-20 witer )0(n)-21 - Lexmark MX410 | User's Guide - Page 71
unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can - Lexmark MX410 | User's Guide - Page 72
(European) Paper weighing less than 60 g/m2 (16 lb) Multiple‑part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know - Lexmark MX410 | User's Guide - Page 73
media guide 73 Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 190°C (374°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set - Lexmark MX410 | User's Guide - Page 74
in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) * To Optional 250‑ or Multipurpose 550‑sheet tray feeder X X X X ADF X X X Scanner glass Duplex mode X X X X X X X X X X X X X X support two‑sided (duplex) printing, the Universal width must be between 76.2 mm (3 in.) and 215.9 mm (8.5 in - Lexmark MX410 | User's Guide - Page 75
media guide 75 Paper size and dimension Standard 250‑sheet tray Universal* tray Multipurpose feeder Duplex mode ADF Scanner glass Transparencies are supported only in 250‑sheet tray. One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing - Lexmark MX410 | User's Guide - Page 76
X 1 Multipurpose feeder Duplex mode X X ADF Scanner glass X X X X X X X X Transparencies are supported only in 250‑sheet tray. One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels per month. Vinyl - Lexmark MX410 | User's Guide - Page 77
Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information tha14 Tc71524W - Lexmark MX410 | User's Guide - Page 78
click Submit. Using the printer control panel 1 From the home screen, navigate to: > Settings > Print Settings > Quality Menu > Toner Darkness 2 Adjust the setting, and then touch . Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will - Lexmark MX410 | User's Guide - Page 79
Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print files from the flash drive. Supported flash drives and file types Notes - Lexmark MX410 | User's Guide - Page 80
Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel. Note: The PIN is set from the computer - Lexmark MX410 | User's Guide - Page 81
Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 5 Click OK or Print. 6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN - Lexmark MX410 | User's Guide - Page 82
, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within that time, all of the jobs for that user are deleted. 4 Save the modified settings. Printing information pages Printing a font sample list 1 From the home - Lexmark MX410 | User's Guide - Page 83
Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click - Lexmark MX410 | User's Guide - Page 84
scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the - Lexmark MX410 | User's Guide - Page 85
loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the > specify the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the next page. - Lexmark MX410 | User's Guide - Page 86
Copying 86 3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > Transparency 4 Load transparencies into the multipurpose feeder, and then touch - Lexmark MX410 | User's Guide - Page 87
loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Auto Size Match > Copy It The scanner identifies the different paper sizes as they are scanned. Copies are printed on mixed paper sizes corresponding to - Lexmark MX410 | User's Guide - Page 88
loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Copy. 4 From the Scale you are copying. • Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting - Lexmark MX410 | User's Guide - Page 89
are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, printed using an alternate or unknown printer. 7 Touch > Copy It. Collating copies If you print multiple copies of a document, then you can choose to print the copies as a set (collated) or to print - Lexmark MX410 | User's Guide - Page 90
ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Separator Sheets Note: Set Collate to "1,2,3 ‑ 1,2,3" to place separator sheets between copies. If Collate is - Lexmark MX410 | User's Guide - Page 91
you want > > Copy It Note: If Paper Saver is set to Off, then the Print Page Borders option is unavailable. Placing information on copies Placing a properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Header/Footer - Lexmark MX410 | User's Guide - Page 92
the Copy screen appears. Canceling a copy job while pages are being printed 1 From the printer control panel, press . . 2 Touch the job you want to paper sizes with the same width, touch Mixed Sizes. • To set the printer to automatically detect the size of the original document, touch Auto Size - Lexmark MX410 | User's Guide - Page 93
to letter‑size paper, set the "Copy from" and "Copy to" paper sizes automatically to scale the scan image to fit the size of printed using a mono laser printer. Color Laser-The original document was printed using a color laser printer. Inkjet-The original document was printed using an inkjet printer - Lexmark MX410 | User's Guide - Page 94
by shifting the scanned image. Touch to set the margin set up the cover page of copies and booklets. Separator Sheets This option lets you place a blank sheet of paper between copies, prints, pages, print jobs or copy jobs. The separator sheets can be drawn from a tray that contains a type or color - Lexmark MX410 | User's Guide - Page 95
page, and 4-up would print four pages of your document on a single page. Advanced Imaging This option lets you adjust the Auto Center, Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you copy the - Lexmark MX410 | User's Guide - Page 96
clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer. You can type the e‑mail address, use a shortcut number, or use the address book. Setting up the printer to e-mail Setting up the e-mail function - Lexmark MX410 | User's Guide - Page 97
4 Adjust the e‑mail settings. Note: If you change the settings after the e‑mail shortcut has been created, then the settings are not saved. 5 e‑mailing another document using the same settings. E-mailing a document You can use the printer to e‑mail scanned documents to one or more recipients - Lexmark MX410 | User's Guide - Page 98
. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the copy paper size are the same. 3 From the home screen - Lexmark MX410 | User's Guide - Page 99
search for additional recipients, touch New Search, and then type the name of the next recipient. > E‑mail It. 5 Touch Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first ih6Tj/TT4 1 Tf10.6092(r)8.2906o49.1cm3o4.9(n)371j3 - Lexmark MX410 | User's Guide - Page 100
• TIFF-Use this to create multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG. • JPEG- - Lexmark MX410 | User's Guide - Page 101
increases the e-mail file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for the scan image. Select one of the following: • PDF-Use this to create a single file with multiple - Lexmark MX410 | User's Guide - Page 102
Page Setup This option lets you change the following settings: • Sides (Duplex)-This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation-This specifies the orientation - Lexmark MX410 | User's Guide - Page 103
lightning storm. Note: The following connection methods are applicable only in select countries or regions. During the initial printer setup, clear the Fax funtion and any other function you plan to set up later, and then press Continue. Note: The indicator light may blink red if the fax function is - Lexmark MX410 | User's Guide - Page 104
and then enter the Settings menu. Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax setup information. Using the printer control panel for fax setup When the printer is turned on for the first time, a series of start‑up screens appear - Lexmark MX410 | User's Guide - Page 105
Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line - Lexmark MX410 | User's Guide - Page 106
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE - Lexmark MX410 | User's Guide - Page 107
cable to an active analog wall jack. Tips for this setup: port of the printer. • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For - Lexmark MX410 | User's Guide - Page 108
3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: 1 Connect one end of the telephone cable that came with the printer to the 2 Connect the other end of the telephone cable to an active analog wall jack. 3 Connect the telephone to the port of the printer. - Lexmark MX410 | User's Guide - Page 109
Scenario 2: Digital Subscriber Line (DSL) - Lexmark MX410 | User's Guide - Page 110
110 Scenario 3: VoIP telephone service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or - Lexmark MX410 | User's Guide - Page 111
111 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or - Lexmark MX410 | User's Guide - Page 112
to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the 3 Connect your analog telephone to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack - Lexmark MX410 | User's Guide - Page 113
it separately. There may be an adapter plug installed in the port of the printer. If you are using a telephone adapter or a facility port of the printer. that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the Part name Lexmark adapter plug Part number 40X8519 - Lexmark MX410 | User's Guide - Page 114
a non‑RJ‑11 wall jack LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to - Lexmark MX410 | User's Guide - Page 115
Faxing 115 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports. N F N PHONE LINE - Lexmark MX410 | User's Guide - Page 116
ring service, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Change the distinctive rings setting to - Lexmark MX410 | User's Guide - Page 117
117 3 In the Fax Name field, type the name to be printed on all outgoing faxes. 4 In the Fax Number field, enter the printer fax number. 5 Click Submit. Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type - Lexmark MX410 | User's Guide - Page 118
driver instead of the printer control panel. 1 With a document open, click File > Print. 2 Select the printer, and then navigate to: Properties > Fax tab > Enable fax 3 Enter the recipient fax number or numbers in the "Fax number(s)" field. Note: Fax numbers can be entered manually or by using - Lexmark MX410 | User's Guide - Page 119
tray, then adjust the paper guides. 3 From the printer control support person. 1 Load an original document faceup, short edge first into the ADF tray tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options > Delayed Send Note: If Fax Mode is set - Lexmark MX410 | User's Guide - Page 120
Fax It. . Note: The document is scanned, and then faxed at the scheduled time. Creating shortcuts Creating a fax destination shortcut type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark MX410 | User's Guide - Page 121
you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax, and then enter the fax number. 4 From the Resolution area, touch 5 Touch Fax It. or to change to the resolution you want. Note: Settings range from Standard (fastest speed) to Ultra Fine - Lexmark MX410 | User's Guide - Page 122
the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer - Lexmark MX410 | User's Guide - Page 123
the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings. 3 From the Fax Forwarding menu, select Print, Print - Lexmark MX410 | User's Guide - Page 124
if the original document is printed on one side or on both sides of the page (duplex). This also identifies what needs to be scanned for inclusion in the fax. • Orientation-This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the - Lexmark MX410 | User's Guide - Page 125
lets you send a fax at a later time or date. Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you fax the document. Edge Erase - Lexmark MX410 | User's Guide - Page 126
directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer. Using Scan to Network Scan to Network lets you scan your documents to - Lexmark MX410 | User's Guide - Page 127
icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Creating shortcuts Instead of entering the entire FTP site address on the printer control panel each time you want to send a document to an FTP server - Lexmark MX410 | User's Guide - Page 128
. For more information, see the "Activating the home screen applications" section of the User's Guide. Scanning to an FTP address using the printer control panel 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards - Lexmark MX410 | User's Guide - Page 129
it to load the Web page correctly. 2 Click Scan Profile > Create Scan Profile. 3 Select your scan settings, and then click Next. 4 Select a location on your computer where you want to save the scan image. 5 Type a scan name, and then a user name. Note: The scan name is the name that appears in the - Lexmark MX410 | User's Guide - Page 130
scan settings. 6 From the printer control panel, touch Scan to Computer > Options. 7 Select from the following options: • Scan-Scan and save the document directly to a selected location on the computer. • Scan for Print-Scan and automatically print the document. • Scan for E‑mail-Attach a scanned - Lexmark MX410 | User's Guide - Page 131
are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. Note: The USB Drive home screen appears. 4 Select the destination folder, and then touch Scan to USB drive. Note: The printer goes back to the home screen - Lexmark MX410 | User's Guide - Page 132
resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for the scan image. Select one of the following: • PDF-Use to create a single file with multiple pages - Lexmark MX410 | User's Guide - Page 133
on that portion of the scan. Advanced Imaging This option lets you adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you scan the document. Custom Job This - Lexmark MX410 | User's Guide - Page 134
All Guides Copy Guide E-mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide 1 2 3 Network/Ports Active NIC Standard Network2 Standard USB SMTP Setup Security Confidential Print Disk Wiping Security Audit Log Set Date and Time Settings General Settings Copy Settings - Lexmark MX410 | User's Guide - Page 135
Understanding the printer menus 135 Paper menu Default Source menu Use Default Source Tray [x] MP Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to " - Lexmark MX410 | User's Guide - Page 136
printer Letterhead Preprinted Colored Paper Light Paper setting. A4 is the international factory default setting. • From the Paper menu, set set. Specify the type of the paper loaded in the multipurpose feeder. Notes: • Plain Paper is the factory default setting. • From the Paper menu, set - Lexmark MX410 | User's Guide - Page 137
of the envelope being manually loaded. Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the international factory default setting. Specify the type of the envelope being manually loaded. Note: Envelope is the factory default setting. Note: Only installed trays and feeders are - Lexmark MX410 | User's Guide - Page 138
First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for manual‑feed print jobs. • First configures the - Lexmark MX410 | User's Guide - Page 139
. Specify the relative texture of the preprinted paper loaded. Note: Normal is the factory default setting. Specify the relative texture of the colored paper loaded. Note: Normal is the factory default setting. Specify the relative texture of the paper loaded. Note: Normal is the factory default - Lexmark MX410 | User's Guide - Page 140
Understanding the printer menus 140 Paper Weight menu Use Plain Weight Light Normal stock loaded. Note: Normal is the factory default setting. Specify the relative weight of the transparencies loaded. Note: Normal is the factory default setting. Specify the relative weight of the recycled paper - Lexmark MX410 | User's Guide - Page 141
for all print jobs that specify Colored as the paper type. • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print dialog. • If Duplex is selected, then all print jobs are sent through the duplex unit, including one - Lexmark MX410 | User's Guide - Page 142
Web Server or MarkVisionTM Professional. The user‑defined name appears instead of Custom Type [x]. Notes: • Paper is the factory default setting for Custom Type [x]. • The custom media type must be supported in the selected tray or feeder in order to print from that source. Specify a paper type - Lexmark MX410 | User's Guide - Page 143
name and page orientation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus. • ADF Media Type is the factory default setting for custom scan sizes 3, 4, 5, and 6. • 8.5 inches is the U.S. factory default setting for Width. 210 millimeters is the international - Lexmark MX410 | User's Guide - Page 144
maximum width supported in the tray. Reports Menu Reports menu Use Menu Settings Page To Print a report containing information about the paper loaded in trays, installed memory, total page count, alarm settings, timeouts, printer control panel language, TCP/IP address, status of supplies, status of - Lexmark MX410 | User's Guide - Page 145
disk is working and installed correctly. Asset Report Print a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be scanned into an asset database. Network/Ports menu Active NIC menu Use Active NIC Auto [list - Lexmark MX410 | User's Guide - Page 146
of the parallel, serial, and USB buffers. • Changing this setting from the printer control panel, and then exiting the menus causes the printer to restart. The menu selection is then updated. Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto - Lexmark MX410 | User's Guide - Page 147
only in network printers or printers attached to print servers. Use Set Hostname IP Address To Set the current TCP/IP host name. Note: This can be changed only from the Embedded Web Server. View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP - Lexmark MX410 | User's Guide - Page 148
enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. View or change the current WINS server address. View or change the current DDNS setting. Note: Yes is the factory default setting. View or change the current mDNS setting. Note - Lexmark MX410 | User's Guide - Page 149
Note: On is the factory default setting. Set the host name. Note: These settings can be changed only from the Embedded Web Server. Enable DHCPv6 in the printer. Note: On is the factory default setting. Wireless menu Note: This menu is available only in printers connected to an Ethernet network and - Lexmark MX410 | User's Guide - Page 150
> Standard Network Setup > AppleTalk • Network/Ports > Network Setup [x] > AppleTalk Use Activate Yes No View Name View Address To Enable or disable AppleTalk support. Note: Yes is the factory default setting. Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web - Lexmark MX410 | User's Guide - Page 151
, and whether Resource Save is set to On or Off. • To increase the maximum size range for the USB Buffer, disable or reduce the size of the parallel, serial, and network buffers. • The printer automatically restarts when the setting is changed from the printer control panel. The menu selection - Lexmark MX410 | User's Guide - Page 152
store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control - Lexmark MX410 | User's Guide - Page 153
Required To Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. Specify the type of user authentication required for scan to - Lexmark MX410 | User's Guide - Page 154
reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted. Off Notes: 1 hour • If the "Confidential Job Expiration" setting is changed while confidential print jobs 4 hours - Lexmark MX410 | User's Guide - Page 155
a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Notes: • "Single pass" is the factory default setting. • Only automatic wiping enables users to activate disk wiping without having to turn the printer off for an extended amount of time - Lexmark MX410 | User's Guide - Page 156
is recorded. 4 is the factory default setting. Set Date and Time menu Use Current Date and Time Manually Set Date and Time [input date/time] To View the current date and time settings for the printer. Enter the date and time. Notes: • Manually setting the date and time sets Enable NTP to No. • The - Lexmark MX410 | User's Guide - Page 157
use of energy, paper, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • Energy/Paper minimizes the use of power and of - Lexmark MX410 | User's Guide - Page 158
• Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible. This is best suited for printing text and line art. • Selecting Photo from the printer driver may disable Quiet Mode and provide - Lexmark MX410 | User's Guide - Page 159
Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: Scan to PC Port Range [port range] Displayed Information Left side Right side Custom Text [x] • IP Address is the factory default setting for Left side. • Date/Time is the factory default setting for - Lexmark MX410 | User's Guide - Page 160
Understanding the printer menus 160 Use Displayed Information (continued) Black Toner PC Kit To Customize the displayed information for Black Toner and PC Kit. Select from the following options: When to display Do not display Display Message to display Default Alternate Default [text entry] - Lexmark MX410 | User's Guide - Page 161
and Favorites, Basic Card Copy, Scan to Network, and My Shortcuts. • "Do not display" is the factory default setting for Change language, Copy shortcuts, Fax shortcuts, E‑mail shortcuts, FTP shortcuts, Profiles and Solutions, Bookmarks, and Jobs by user. Format the printer date. Notes: • MM-DD - Lexmark MX410 | User's Guide - Page 162
will be stored on the Embedded Web Server. Set an alarm to sound when the printer requires user intervention. When activated, Alarm Control lets you set the number of times that the alarm sounds, while Cartridge Alarm lets you stop printing when a cartridge-low condition occurs. For each alarm type - Lexmark MX410 | User's Guide - Page 163
conserve more energy, but may require longer warm‑up times. • Select a high setting if the printer is in constant use. Under most circumstances, this keeps the printer ready to print with minimum warm‑up time. Timeouts Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week - Lexmark MX410 | User's Guide - Page 164
. • Wait Timeout is available only when the scanner is using PostScript emulation. This has no effect on PCL emulation print jobs. Timeouts Job Hold Timeout 5-255 Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to - Lexmark MX410 | User's Guide - Page 165
factory default setting. Restore the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all scanner settings to the factory default settings except Network/Ports menu settings. All - Lexmark MX410 | User's Guide - Page 166
the printer menus 166 Copy Settings menu Use Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser print on one side and the copy will also have print on one side. • 1 sided to 2 sided-The original document has print on one side, while the copy will have print - Lexmark MX410 | User's Guide - Page 167
Understanding the printer menus 167 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match Manual Feeder - Lexmark MX410 | User's Guide - Page 168
Understanding the printer menus 168 Use Header/Footer [Location] Off Date/Time Page number Custom text Print on All 64 characters is allowed. Allow interruption of a print job to copy a page or document. Note: On is the factory default setting. Scan a document that contains mixed paper sizes into a - Lexmark MX410 | User's Guide - Page 169
Fax Name Fax Number Fax ID Fax Name Fax Number Enable Manual Fax On Off To Specify the name of the fax in the printer. Specify the number assigned to the fax. Specify how the fax is identified. Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is - Lexmark MX410 | User's Guide - Page 170
Don't Allow Caller ID Off Primary Alternate Fax number masking Off From left From right Specify whether or not the printer cancels fax jobs. Note: Allow is the factory default setting. Specify the type of caller ID being used. Specify the direction from where digits are masked in an outgoing fax - Lexmark MX410 | User's Guide - Page 171
printer by default" is the factory default setting for Fax Cover Page option. • Off is the factory default setting for the "Include to Field," " of 80 characters is allowed for the "Footer [x]" option. Fax Send Settings menu items and their descriptions Use Resolution Standard Fine 200 dpi Super Fine - Lexmark MX410 | User's Guide - Page 172
Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge To Specify the paper size of the original document. Note: Mixed Sizes is the U.S. factory default setting Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper - Lexmark MX410 | User's Guide - Page 173
Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning On Off To Establish a dialing prefix rule. Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting - Lexmark MX410 | User's Guide - Page 174
and their descriptions Use Enable Fax Receive On Off Fax Job Waiting None Toner Toner and Supplies To Allow the printer to receive fax jobs. Note: On is the factory default setting. Remove fax jobs from the print queue when the job requires specific unavailable resources. Note: None is the factory - Lexmark MX410 | User's Guide - Page 175
Sheet Source Tray [x] Manual Feeder Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Print Print and Forward Forward Forward to Fax E‑mail FTP LDSS eSF Specify where the printer will pick the separator sheet. Note: Tray 1 is the factory default setting. Print the transmission - Lexmark MX410 | User's Guide - Page 176
Note: Off is the factory default setting. Enable the list of blocked fax numbers stored in the printer. Note: You can enter up setting. • Logs print after every 200 fax jobs. Specify the source of the paper used for printing logs. Note: Tray 1 is the factory default setting. Specify whether printed - Lexmark MX410 | User's Guide - Page 177
Only Single or Triple Rings Only Double or Triple Rings Only To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. E‑mail Settings menu Use E‑mail Server Setup Subject Message File Name To Specify e‑mail server information. Notes: • You can - Lexmark MX410 | User's Guide - Page 178
to 53 characters for File Name. Specify the format of the scanned file. Note: "PDF (.pdf)" is the factory default setting. Set the version of the PDF file that will be scanned for e‑mailing. Note: 1.5 is the factory default setting. Specify the content of the original document. Note: Text/Photo is - Lexmark MX410 | User's Guide - Page 179
the output. Note: 5 is the factory default setting. Specify the page orientation of the scanned image. Note: Portrait is the factory default setting. Specify the paper size of the document being scanned. Notes: • Letter is the U.S. factory default setting. • A4 is the international factory default - Lexmark MX410 | User's Guide - Page 180
job. Notes: • On is the factory default setting. • This menu item applies to all scan functions. Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Manual Feeder E‑mail Bit Depth 1 bit 8 bit Custom Job scanning On Off Specify whether or not the transmission - Lexmark MX410 | User's Guide - Page 181
menu item appears only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of sharpness on a scanned image. Note: 3 is the factory default setting. Enable the user to specify "warm" or "cool" outputs - Lexmark MX410 | User's Guide - Page 182
Understanding the printer menus 182 FTP Settings menu Use Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.6 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other - Lexmark MX410 | User's Guide - Page 183
, but the file size is very large. This menu item applies to all scan functions. Set the quality of the text in relation to the file size and quality of the image. Note: 75 is the factory default setting. Set the quality of a text/photo image in relation to the file size and quality of the - Lexmark MX410 | User's Guide - Page 184
Notes: • On is the factory default setting. • This menu item applies to all scan functions. Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Manual Feeder FTP bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off Scan Preview On Off Specify whether the - Lexmark MX410 | User's Guide - Page 185
. • This menu item is supported only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the amount of sharpness of a scanned image. Note: 3 is the factory default setting. Enable the user to specify "warm" or - Lexmark MX410 | User's Guide - Page 186
Understanding the printer menus 186 Use Content Source Black/White Laser Color Laser Inkjet Photo/ factory default setting. Lighten or darken the output. Note: 5 is the factory default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. Specify the - Lexmark MX410 | User's Guide - Page 187
. Notes: "Best for content" is the factory default setting. 5 reduces the file size, but the quality of the image is lessened. 90 provides the best image quality, but the file size is very large. This menu setting applies to all scan functions. Text Default 5-90 Text/Photo Default 5-90 Photo - Lexmark MX410 | User's Guide - Page 188
on a scanned image. Note: 3 is the factory default setting. Enable the user to specify "warm" or "cool" outputs. "Cool" values generate a bluer output than the default while "warm" values generate a redder output than the default. Note: 0 is the factory default setting. Print Settings menu items - Lexmark MX410 | User's Guide - Page 189
factory default setting. The printer chooses between print job. This setting is useful when printing transparencies or when inserting blank pages in a document . Separator Sheet Source Specify the paper source for separator sheets. Tray [x] Note: Tray 1 is the factory default setting. Manual - Lexmark MX410 | User's Guide - Page 190
area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. This affects only pages printed using a PCL 5e interpreter. This has no effect on pages printed using the PCL XL or PostScript interpreter. • Whole Page allows the image to be moved into the - Lexmark MX410 | User's Guide - Page 191
. Notes: • Off is the factory default setting. This sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • On retains the downloads during language changes and printer resets. If the printer runs out of memory, then Memory Full - Lexmark MX410 | User's Guide - Page 192
Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting. Print multiple pages on one sheet of paper. Notes: Paper Saver Off 2‑Up 3‑Up - Lexmark MX410 | User's Guide - Page 193
Saver. Note: None is the factory default setting. Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Isolated Toner Darkness 1-10 To Specify the printed output resolution in dots per inch. Note: 600 - Lexmark MX410 | User's Guide - Page 194
• Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users, choose File > Print, and then adjust the settings from the Print dialog and pop‑up menus - Lexmark MX410 | User's Guide - Page 195
Held Jobs Confidential Held Not Restored All To Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, print jobs on flash drives, and other types of held jobs are not affected. • Not Restored - Lexmark MX410 | User's Guide - Page 196
Hex Trace, turn off or reset the printer. Coverage Estimator Off On Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Use Print Error Pages Off On To - Lexmark MX410 | User's Guide - Page 197
Understanding the printer menus 197 Use Annotations Do Not Print Print To Print annotations in a PDF. Note: Do Not Print is the factory default setting. PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk To Print a page containing the - Lexmark MX410 | User's Guide - Page 198
Page, Paper Size, and Orientation settings. Select the paper size and orientation before setting Lines per Page. PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4‑size paper. Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of the page - Lexmark MX410 | User's Guide - Page 199
Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No To Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Notes: • "Off" is the factory default setting. • "None" ignores the Select Paper - Lexmark MX410 | User's Guide - Page 200
MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO To Set the default font for HTML documents. Note: The Times font is used in HTML documents that do not specify a font - Lexmark MX410 | User's Guide - Page 201
, scanning, and faxing. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Print All Guides Copy Guide Description Prints all the guides Provides information about making copies and changing settings - Lexmark MX410 | User's Guide - Page 202
Understanding the printer menus 202 Menu item E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Description Provides information about sending e‑mails using addresses, shortcut numbers, or the address book, and about changing settings Provides information about - Lexmark MX410 | User's Guide - Page 203
other office papers" on page 73. Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing. You can: Use both sides of the paper If your printer model supports duplex printing, then you can control whether print appears on one or two sides of - Lexmark MX410 | User's Guide - Page 204
Off Energy To Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short delay - Lexmark MX410 | User's Guide - Page 205
engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Off Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Click Submit. Adjusting Sleep mode To save energy, decrease - Lexmark MX410 | User's Guide - Page 206
To save energy, or if you are have trouble reading your display, adjust the brightness of the display. Available settings range from 20-100. The factory default setting is 100. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes - Lexmark MX410 | User's Guide - Page 207
you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to - Lexmark MX410 | User's Guide - Page 208
the environment 208 To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or - Lexmark MX410 | User's Guide - Page 209
, network information, scanner and bookmark settings, and embedded solutions. Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex scan, print, copy, and fax jobs, as well - Lexmark MX410 | User's Guide - Page 210
3 Touch Wipe All Settings. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory. 4 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return - Lexmark MX410 | User's Guide - Page 211
the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of minutes to more than an hour, during which the printer will be unavailable for other user tasks. • A status bar will indicate the progress of - Lexmark MX410 | User's Guide - Page 212
Web page. You can also see the Embedded Web Server Administrator's Guide for additional information: 1 Go to http://support.lexmark.com. 2 In the Search field, type the model name of your printer, and then click Go. 3 Click the Manuals tab, and then select the Embedded Web Server Administrator - Lexmark MX410 | User's Guide - Page 213
replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning-Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make - Lexmark MX410 | User's Guide - Page 214
214 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then let them dry. 1 - Lexmark MX410 | User's Guide - Page 215
purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect - Lexmark MX410 | User's Guide - Page 216
visit www.lexmark.com/regions. * This toner cartridge is supported only in MX510de, MX511de, and MX511dhe printer models. Item Worldwide High Yield Toner Cartridge Extra High Yield Toner Cartridge 1 2 Regular cartridge 600HA1 600XA2 This toner cartridge is supported only in MX410de printer model - Lexmark MX410 | User's Guide - Page 217
of time may cause imaging unit parts to fail prior to exhaustion of toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Imaging unit Lexmark Return Program 500Z Regular 500ZA Ordering a maintenance kit Notes - Lexmark MX410 | User's Guide - Page 218
Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. - Lexmark MX410 | User's Guide - Page 219
Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems - Lexmark MX410 | User's Guide - Page 220
Maintaining the printer 220 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. - Lexmark MX410 | User's Guide - Page 221
more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the - Lexmark MX410 | User's Guide - Page 222
Maintaining the printer 222 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and - Lexmark MX410 | User's Guide - Page 223
moving is not covered by the printer warranty. Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the - Lexmark MX410 | User's Guide - Page 224
Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark MX410 | User's Guide - Page 225
reach their end‑of‑life by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable alerts can be set for the end‑of‑life - Lexmark MX410 | User's Guide - Page 226
of the current menu settings for reference, then print a menu settings page before restoring the factory default settings. For more information, see "Printing a menu settings page" on page 56. If you want a more comprehensive method of restoring the printer factory default settings, then perform the - Lexmark MX410 | User's Guide - Page 227
permanently damage the fuser. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait - Lexmark MX410 | User's Guide - Page 228
guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer types in the same tray. Make sure the paper size and type are set correctly on the computer or printer control panel. Store paper - Lexmark MX410 | User's Guide - Page 229
Auto setting does not guarantee that the page will reprint. Jam access area 1 2 3 4 5 Printer control panel message What to do Remove all paper from the ADF tray, and then remove the jammed paper. Remove the jammed paper. Open the front door, then remove the toner cartridge and imaging unit, and - Lexmark MX410 | User's Guide - Page 230
] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. - Lexmark MX410 | User's Guide - Page 231
so may affect the quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 5 Lift the green flap in front - Lexmark MX410 | User's Guide - Page 232
. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the - Lexmark MX410 | User's Guide - Page 233
Clearing jams 233 9 Close the front door. 10 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer . > Clear the jam, press OK > [x]‑page jam, open rear door. [20y.xx] 1 Open the front door to loosen the jammed paper - Lexmark MX410 | User's Guide - Page 234
Clearing jams 234 4 Close the rear door, and then the front door. 5 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer . > Clear the jam, press OK > [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the - Lexmark MX410 | User's Guide - Page 235
be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull - Lexmark MX410 | User's Guide - Page 236
> to clear the message and continue printing. For non‑touch‑screen printer . > Clear the jam, press OK > [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located. 2 Firmly - Lexmark MX410 | User's Guide - Page 237
Clearing jams 237 3 Insert the tray. 4 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer . > Clear the jam, press OK > [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the - Lexmark MX410 | User's Guide - Page 238
, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer . > Clear the jam, press OK > [x]‑page jam, open automatic feeder top cover. [28y.xx] 1 Remove all original documents from the ADF tray. Note: The message is cleared when the pages are removed - Lexmark MX410 | User's Guide - Page 239
5 Straighten the edges of the original documents, then load the original documents into the ADF, and then adjust the paper guide. 6 From the printer control panel, touch models, select Next > to clear the message and continue printing. For non‑touch‑screen printer . > Clear the jam, press OK > - Lexmark MX410 | User's Guide - Page 240
replace the toner cartridge very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Change [paper source - Lexmark MX410 | User's Guide - Page 241
because of any of the following possible changes in the printer: The printer firmware has been updated. The tray for the print job is removed. The print job is sent from a flash drive that is no longer attached to the USB port. The printer hard disk contains print jobs that were stored when the - Lexmark MX410 | User's Guide - Page 242
control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. • Turn the printer off, and then turn it back on. If the message appears again, then contact your system support person or see the "Setting up the printer to fax" section of the User's Guide. - Lexmark MX410 | User's Guide - Page 243
message and continue printing. For non‑touch‑screen printer models, press to confirm. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select - Lexmark MX410 | User's Guide - Page 244
Troubleshooting 244 Incorrect paper size, open [paper source] [34] Try one or more of the following: • Load the correct size of paper in the tray. • From the printer control panel, select Continue to clear the message and print using a different tray. For non‑touch‑screen printer models, press to - Lexmark MX410 | User's Guide - Page 245
Troubleshooting 245 Insufficient memory to support Resource Save feature [35] Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message, and continue printing. For non‑touch‑screen printer models, press to confirm. Load manual - Lexmark MX410 | User's Guide - Page 246
Continue or press to clear the message and continue printing. is selected, then the printer manually overrides Note: If no paper is loaded in the feeder when Continue or the request, and then prints from an automatically selected tray. • Cancel the current job. Load [paper source] with [custom - Lexmark MX410 | User's Guide - Page 247
, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. Maintenance kit nearly low [80.xy] For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear - Lexmark MX410 | User's Guide - Page 248
network firmware in the printer or print server. For more information, contact customer support. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge - Lexmark MX410 | User's Guide - Page 249
printing. For non‑touch‑screen printer For more information, visit http://support.lexmark.com or contact customer support. Reinstall defective or unresponsive cartridge [31.xy] Remove and reinstall the toner cartridge. For more information, see the instruction sheet that came with the supply - Lexmark MX410 | User's Guide - Page 250
same settings from the previous scan job. • For non‑touch‑screen printer models, press to confirm. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or - Lexmark MX410 | User's Guide - Page 251
If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact customer support at http://support.lexmark.com or your service representative, and then report the - Lexmark MX410 | User's Guide - Page 252
Troubleshooting 252 Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. - Lexmark MX410 | User's Guide - Page 253
the correct one for the serial port. • Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and computer. • From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to confirm - Lexmark MX410 | User's Guide - Page 254
. Weblink server not set up. Contact system administrator. Select Continue to clear the message. For non‑touch‑screen printer models, press Note: If the message appears again, then contact your system support person. to confirm. Solving printer problems • "Basic printer problems" on page 255 - Lexmark MX410 | User's Guide - Page 255
Troubleshooting 255 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Step 3 Check if one end of the power - Lexmark MX410 | User's Guide - Page 256
materials, then reinstall the hardware options, and then turn on the printer. Use correct printer driver settings. Go to step 11. Go to step 12. Install the correct printer driver. The problem is solved. Contact customer support. Printer display is blank Action Step 1 Press the Sleep button on - Lexmark MX410 | User's Guide - Page 257
to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 46. b Resend the print job. Does the internal option operate correctly? The problem is solved. Contact customer support - Lexmark MX410 | User's Guide - Page 258
about 10 seconds, and then turn the printer back on. The problem is solved. Go to step 3. b Resend the print job. Is the tray working? Step 3 Check if the tray is installed and recognized by the printer. Print a menu settings page, and then check if the tray is listed in the Installed Features list - Lexmark MX410 | User's Guide - Page 259
driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 46. Is the tray available in the printer driver? Yes No The problem is solved. Contact customer support - Lexmark MX410 | User's Guide - Page 260
Troubleshooting 260 Paper feed problems Paper frequently jams Action Step 1 a Pull out the tray, and then do one or more of the following: Yes Go to step 2. No The problem is solved. • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with - Lexmark MX410 | User's Guide - Page 261
after a jam? Yes No The problem is solved. Contact customer support. Solving print problems Printing problems Multiple‑language PDF files do not print Action Yes No The problem is solved. Go to step 2. Step 1 a Check if the print options for the PDF output are set to embed all fonts. For more - Lexmark MX410 | User's Guide - Page 262
support. The problem is solved. Go to step 5. The problem is solved. Print jobs do not print Action Step 1 Yes No The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer - Lexmark MX410 | User's Guide - Page 263
Do the jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 46. Note: The printer software is available at http://support.lexmark.com. The problem is solved. Contact customer support. b Resend the print job. Do the - Lexmark MX410 | User's Guide - Page 264
contain a formatting error or invalid data. The problem is solved. Go to step 3. • Delete the print job, and then send it again. • For PDF files, generate a new PDF, and then print it again. If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates - Lexmark MX410 | User's Guide - Page 265
Troubleshooting 265 Print job takes longer than expected Action Step 1 Change the environmental settings of the printer. Yes No The problem is solved. Go to step 2. a From the printer control panel, navigate to: Settings > General Settings b Select Eco‑Mode or Quiet Mode, and then select Off. - Lexmark MX410 | User's Guide - Page 266
speed increase? Step 2 a Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. b Resend the print job. Does the print speed increase? The problem is solved. Contact customer support. Job prints from the wrong tray or on the wrong paper - Lexmark MX410 | User's Guide - Page 267
Troubleshooting 267 Action Step 4 Yes No a Check if the trays are not linked. b Resend the print job. Did the job print from the correct tray or on the correct paper? The problem is solved. Contact customer support. Incorrect characters print Action Step 1 Make sure the printer is not in Hex - Lexmark MX410 | User's Guide - Page 268
paper size and type must match for trays to be linked. b Resend the print job. Do the trays link correctly? The problem is solved. Contact customer support. Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to "(1,2,3) (1,2,3)." Yes No The - Lexmark MX410 | User's Guide - Page 269
Troubleshooting 269 Print quality problems Characters have jagged or uneven edges Action Yes No The problem is solved. Step 1 Go to step 2. a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: > Reports > - Lexmark MX410 | User's Guide - Page 270
cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Is the printer still printing blank pages? Contact customer support. The problem is - Lexmark MX410 | User's Guide - Page 271
in the tray settings. Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Go to step 4. The problem is solved. b Resend the print job. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. The - Lexmark MX410 | User's Guide - Page 272
appear? Step 2 a Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. The problem is solved. Contact customer support. b Resend the print job. Do compressed images still appear? Shadow images appear on prints Leading edge A AB BC CD - Lexmark MX410 | User's Guide - Page 273
Troubleshooting 273 Action Step 4 Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Yes Contact customer support. No The problem is solved. Gray background on prints Leading edge ABCDE ABCDE ABCDE Action Step 1 Trailing edge Yes No The - Lexmark MX410 | User's Guide - Page 274
ABCD ABCD ABCD Action Yes No Step 1 The problem is solved. Go to step 2. a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Are the margins correct? Step 2 From the printer control panel, set the paper size in the Paper menu to - Lexmark MX410 | User's Guide - Page 275
is solved. Go to step 4. Specify the paper type and weight from the tray settings to match the paper loaded in the tray. The problem is solved. b Resend the print job. Is the paper still curled? Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store - Lexmark MX410 | User's Guide - Page 276
until you use it. b Resend the print job. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. - Lexmark MX410 | User's Guide - Page 277
is solved. support at http://support.lexma rk.com or your service representative. Print is too dark Action Yes No The problem is solved. Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the - Lexmark MX410 | User's Guide - Page 278
the Print dialog. The problem is solved. b Resend the print job. Is the print still too dark? Step 4 Check if the paper loaded in the tray has texture or rough finishes. Are you printing on textured or rough paper? From the printer Go to step 5. control panel, change the texture settings in the - Lexmark MX410 | User's Guide - Page 279
Troubleshooting 279 Print is too light Action Yes No The problem is solved. Step 1 Go to step 2. a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Step 2 From the - Lexmark MX410 | User's Guide - Page 280
Replace the imaging unit, and then resend the print job. Is the print still too light? Contact customer support. The problem is solved. Skewed print )E ) D ABC E ABCD E ABCD Action Yes No The problem is solved. Step 1 Go to step 2. a Move the width and length guides in the tray to the correct - Lexmark MX410 | User's Guide - Page 281
the imaging unit, and then resend the print job. Is the printer printing solid black pages? Contact customer support. The problem is solved. Transparency print quality is poor Action Step 1 From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray - Lexmark MX410 | User's Guide - Page 282
the imaging unit, and then the cartridge. Go to step 5. The problem is solved. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked horizontal lines appear on prints? Contact customer support. The problem - Lexmark MX410 | User's Guide - Page 283
Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Go - Lexmark MX410 | User's Guide - Page 284
Troubleshooting 284 Action Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Yes No Contact customer The problem is solved. support at http://support.lexmar k.com or your service representative. Horizontal voids appear on prints - Lexmark MX410 | User's Guide - Page 285
may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Do vertical voids appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do vertical voids appear on prints? Contact customer support. The problem is solved - Lexmark MX410 | User's Guide - Page 286
Troubleshooting 286 Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 Reinstall - Lexmark MX410 | User's Guide - Page 287
in the tray. Contact customer support. From the Paper menu on the printer control panel, set the paper texture. Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Yes Contact customer support. No The problem is solved. Solving - Lexmark MX410 | User's Guide - Page 288
unit and the printer. Yes No The problem is solved. Contact customer support. a Lift the scanner unit. b Remove any obstruction that keeps the scanner unit open. c Lower the scanner unit. Did the scanner unit step 3. Increase the scan resolution setting for a higher‑quality output. Yes No Clear the - Lexmark MX410 | User's Guide - Page 289
8. Go to step 7. Go to step 6. See "Print quality problems" on page 269. Place the document or photo facedown on the scanner glass in the upper left corner. Change the Content Type and Content Source settings to match the document being scanned. The problem is solved. b Resend the copy job. Do - Lexmark MX410 | User's Guide - Page 290
Change the paper size setting to match the paper loaded in the tray, or load the tray with paper that matches the paper size setting. Yes Go to step 2. No Place the document or photo facedown on the scanner glass in the upper left corner. The problem is solved. Contact customer support. a Specify - Lexmark MX410 | User's Guide - Page 291
line is subscribed to the caller ID service. Notes: Yes No The problem is solved. Contact customer support. • If your region supports multiple caller ID patterns, then you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). • The - Lexmark MX410 | User's Guide - Page 292
Troubleshooting 292 Cannot send or receive a fax Action Step 1 Check if an error or status message appears on the display. Is there an error or status message on the display? Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet. Is the power cord - Lexmark MX410 | User's Guide - Page 293
can be used. Yes Go to step 7. No Connect the printer to an analog phone service or the correct digital connector. • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to - Lexmark MX410 | User's Guide - Page 294
Troubleshooting 294 Action Step 10 Yes No The problem is solved. Go to step 11. a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer - Lexmark MX410 | User's Guide - Page 295
Troubleshooting 295 Action Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. Can you receive faxes? Yes No The problem is solved. Contact customer support. Can receive but not send faxes Action Step 1 Check if the printer is in Fax - Lexmark MX410 | User's Guide - Page 296
? Step 3 Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Is the fax print quality satisfactory? The problem is solved. Contact customer support. Solving scanner problems • "The scanner does not respond" on page 297 • "Scan job was not - Lexmark MX410 | User's Guide - Page 297
Troubleshooting 297 "Scanning takes too long or freezes the computer" on page 299 "Poor scanned image quality" on page 299 "Partial document or photo scans" on page 300 "Cannot scan from a computer" on page 301 The scanner does not respond Action Step 1 Check if the printer is turned on. Is - Lexmark MX410 | User's Guide - Page 298
configuration settings. Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings? Step 5 From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? The problem is solved. Change the - Lexmark MX410 | User's Guide - Page 299
Troubleshooting 299 Scanner unit does not close Action Check if there are obstructions in the scanner unit. a Lift the scanner unit. Yes No The problem is solved. Contact customer support. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close - Lexmark MX410 | User's Guide - Page 300
Content Type and Content Source settings correct for the document being scanned? Problem solved. See "Print quality problems" on page 269. Go to step 7. Change the Content Type and Content Source settings to match the document being scanned. Partial document or photo scans Action Yes No Load the - Lexmark MX410 | User's Guide - Page 301
the address field. If you do not know the IP address of the printer, then you can: Yes Go to step 2. No Contact customer support. • View the IP address on the printer home screen. • Print a network setup page or the menu settings pages, and then locate the IP address in the TCP/IP section. Note - Lexmark MX410 | User's Guide - Page 302
Embedded Web Server open? Step 2 Make sure the printer IP address is correct. The problem is solved. Go to step 3. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note - Lexmark MX410 | User's Guide - Page 303
serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers - Lexmark MX410 | User's Guide - Page 304
products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. © 2012 Lexmark International, Inc. All rights - Lexmark MX410 | User's Guide - Page 305
equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 - Lexmark MX410 | User's Guide - Page 306
Printing Scanning Copying Ready MX410: 53 dBA; MX510: 54 dBA; MX511: 54 dBA 45 dBA 55 dBA N/A Values are subject to change. See www.lexmark visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same - Lexmark MX410 | User's Guide - Page 307
radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to - Lexmark MX410 | User's Guide - Page 308
hard‑copy MX410: 580 W; MX510: 620 W; MX511: 620 W original documents. The product is scanning hard‑copy documents. The product is waiting for a print job. time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark - Lexmark MX410 | User's Guide - Page 309
time the printer waits after a job is printed supply cord from the electrical outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time - Lexmark MX410 | User's Guide - Page 310
make changes service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark - Lexmark MX410 | User's Guide - Page 311
page of the transmission, the date and time it is sent and an identification of the user documentation in order to program this information into your fax machine. Notice to users identified as a major nationwide problem. It is recommended that the de sonnerie) fournit une indication du nombre maximum - Lexmark MX410 | User's Guide - Page 312
set up to make automatic calls to the Telecom's 111 Emergency Service period for any single manual call initiation, and • tone filter (Lexmark part number 80D1877 de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de - Lexmark MX410 | User's Guide - Page 313
wireless products. Modular component notice Wireless‑equipped models contain the following modular component(s): Lexmark . Notice to users in Brazil Este equipamento contra interferencia prejudicial, mesmo de estacoes do mesmo tipo, radio interference to the licensed service, this device is intended - Lexmark MX410 | User's Guide - Page 314
Notices 314 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb. The term "IC - Lexmark MX410 | User's Guide - Page 315
EN 55022 and safety requirements of EN 60950. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council FR LV SK CY HR MT TR CZ HU NL UK DE IE NO DK IS PL EE IT PT Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento vý - Lexmark MX410 | User's Guide - Page 316
International, Inc. déclare que l'appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999/5/CE. Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egy - Lexmark MX410 | User's Guide - Page 317
encumbrances. As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software - Lexmark MX410 | User's Guide - Page 318
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark MX410 | User's Guide - Page 319
information wireless network 50 Configure MP menu 138 configuring supply notifications, imaging unit 225 supply notifications, maintenance kit 225 supply notifications, toner cartridge 225 configuring port settings 53 configuring supply notifications 225 Symbols [x]‑page jam, clear manual feeder - Lexmark MX410 | User's Guide - Page 320
content source 93 content type 93 options 92, 93, 94 Copy Settings menu 166 copy troubleshooting copier does not respond 288 partial document or photo copies 290 poor copy quality 288 poor scanned image quality 299 scanner unit does not close 288, 299 copying adding an overlay message 91 adjusting - Lexmark MX410 | User's Guide - Page 321
fax setup 104 modifying confidential print settings 81 networking settings 224 problem accessing 302 scanning to a computer using 129 setting up e‑mail alerts 224 Embedded Web Server Administrator's Guide where to find 212, 224 emission notices 305, 309, 313, 314 encrypting the printer hard disk 211 - Lexmark MX410 | User's Guide - Page 322
time 119 setting the date and time 117 setting the fax number 116 setting the outgoing fax name 116 viewing a fax log 121 FCC notices 305, 310, 313 file name scan options 131 finding more information about the printer 9 finding printer IP address 18 Finishing menu 191 firmware card 26 fix scan - Lexmark MX410 | User's Guide - Page 323
Maintenance kit very low, [x] estimated pages remain [80.xy] 247 making copies using paper from selected tray 86 memory types installed on printer 209 memory card 26 installing 28 Memory full [38] 247 Memory full, cannot print faxes 247 Memory full, cannot send faxes 248 menu settings page printing - Lexmark MX410 | User's Guide - Page 324
e‑mail 100, 102 ordering imaging unit 217 maintenance kit 217 ordering supplies toner cartridges 216 original size e‑mail options 100 scan options 132 paper types supported by printer 75 where to load 75 Paper Weight menu 140 paper weights supported by printer 75 parts checking status 215 checking - Lexmark MX410 | User's Guide - Page 325
262 Large jobs do not collate 268 multiple‑language PDF files do not print 261 paper curl 275 paper frequently jams 260 print job takes longer than expected 265 tray linking does not work 267 unexpected page breaks occur 268 printer basic model 11 fully configured 11 minimum clearances 10 moving - Lexmark MX410 | User's Guide - Page 326
Maintenance kit very low, [x] estimated pages remain [80.xy] 247 Memory full [38] 247 Memory full, cannot print faxes 247 Memory full, cannot send faxes 248 Network [x] software error [54] 248 No analog phone line connected to modem, fax is disabled. 248 Non‑Lexmark [supply type], see User's Guide - Lexmark MX410 | User's Guide - Page 327
job. 251 Replace maintenance kit, 0 estimated pages remain [80.xy] 251 Replace unsupported cartridge [32.xy] 251 Replace unsupported imaging unit [32.xy] 252 replacing imaging unit 220 toner cartridge 218 reports viewing 224 Reports menu 144 reserve print jobs printing from a Macintosh computer - Lexmark MX410 | User's Guide - Page 328
203 storing 217 using genuine Lexmark 215 using recycled paper 203 supplies, ordering ADF separator roller 217 imaging unit 217 maintenance kit 217 toner cartridges 216 Supply needed to complete job 254 supply notifications configuring 225 supported flash drives 79 supported paper sizes 74 T TCP/IP - Lexmark MX410 | User's Guide - Page 329
Universal Paper Size setting 57 Universal paper size setting 57 Universal Setup menu 143 unlinking trays 66, 67 Unsupported USB hub, please remove 242 updating options in printer driver 46 USB port 47 USB/parallel interface card troubleshooting 259 using a shortcut number scanning to an FTP address
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 |
 |
MX410 and MX510 Series
User's Guide
June 2012
www.lexmark.com
Machine type(s):
7015
Model(s):
470, 630, 670, 675, 679