Lexmark MX417 User Guide
Lexmark MX417 Manual
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- Lexmark MX417 | User Guide - Page 1
MX410, MX417, MX510, MX511, MX517 User's Guide April 2017 Machine type(s): 7015 Model(s): 470, 630, 670, 675 www.lexmark.com - Lexmark MX417 | User Guide - Page 2
configurations...12 Understanding the basic functions of the scanner 13 Using the ADF and scanner glass...14 Understanding the printer control panel 15 Using the printer control panel...15 Understanding the colors of the Sleep button and indicator lights 15 Understanding the home screen...16 Using - Lexmark MX417 | User Guide - Page 3
...53 Loading trays...53 Loading the multipurpose feeder...58 Linking and unlinking trays...62 Paper and specialty media guide 65 Using specialty media...65 Paper guidelines...67 Supported paper sizes, types, and weights 70 Printing...74 Printing a document...74 Printing from a mobile device...75 - Lexmark MX417 | User Guide - Page 4
menu...140 Security menu...149 Settings menu...152 Help menu...198 Saving money and the environment 199 Saving paper and toner...199 Saving energy...199 Recycling...202 Securing the printer 203 Statement of Volatility...203 Erasing volatile memory...203 Erasing non‑volatile memory...204 Erasing - Lexmark MX417 | User Guide - Page 5
unit...227 Paper jam in trays...228 Paper jam in the multipurpose feeder...228 Paper jam in the automatic document feeder 230 Troubleshooting 231 Understanding the printer messages...231 Solving printer problems...246 Solving print problems...253 Solving copy problems...279 Solving fax problems - Lexmark MX417 | User Guide - Page 6
Contents 6 Embedded Web Server does not open...293 Contacting customer support...295 Notices...296 Product information...296 Edition notice...296 Power consumption...301 Index...310 - Lexmark MX417 | User Guide - Page 7
service representative. CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark. - Lexmark MX417 | User Guide - Page 8
the User's Guide may result in operating instructions that signs of such problems. Remove the power printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer - Lexmark MX417 | User Guide - Page 9
in an upright position. • Avoid severe jarring movements. • Make sure that your fingers are not under the printer when you set it down. • Make sure that there is adequate clearance around the printer. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord - Lexmark MX417 | User Guide - Page 10
• Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide - Lexmark MX417 | User Guide - Page 11
Learning about the printer 11 What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads Note: Select your country or region, and then select your product - Lexmark MX417 | User Guide - Page 12
, see www.lexmark.com/multifunctionprinters. CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. You can configure your printer by adding an optional 250‑ or 550‑sheet tray. For instructions on installing the - Lexmark MX417 | User Guide - Page 13
feeder 9 Paper stop 10 Standard bin Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your - Lexmark MX417 | User Guide - Page 14
Learning about the printer 14 Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided (duplex) pages. - Lexmark MX417 | User Guide - Page 15
, or scanning. 5 Keypad Enter numbers, letters, or symbols. 6 Sleep button Enable Sleep mode or Hibernate mode. Do one of the following to wake the printer from Sleep mode: • Press any hard button. • Open a door or cover. • Send a print job from the computer. • Perform a power‑on reset with the - Lexmark MX417 | User Guide - Page 16
. Note: The menus are available only when the printer is in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. - Lexmark MX417 | User Guide - Page 17
this icon appears and the red indicator light blinks. Warning If an error condition occurs, then this icon appears. Printer IP address Example: 123.123.123.123 The IP address of your printer is located at the top left corner of the home screen and appears as four sets of numbers separated - Lexmark MX417 | User Guide - Page 18
Understanding the printer control panel 18 Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down the previous screen. Touch To Return to the home screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right. - Lexmark MX417 | User Guide - Page 19
applications. • There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users 1 In the Run dialog box, type cmd to - Lexmark MX417 | User Guide - Page 20
of numbers separated by periods, such as 123.123.123.123. 2 Do one or more of the following: • Show or hide the icons of basic printer functions. a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen. Note: If you - Lexmark MX417 | User Guide - Page 21
application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder - Lexmark MX417 | User Guide - Page 22
, touch Card Copy on the printer home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. - Lexmark MX417 | User Guide - Page 23
, and then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan - Lexmark MX417 | User Guide - Page 24
rights to the folder where the specified destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the - Lexmark MX417 | User Guide - Page 25
settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such - Lexmark MX417 | User Guide - Page 26
setting up the printer, then turn the printer off, and printer. Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts • Firmware cards - Forms Barcode - Prescribe - IPDS - Printcryption • Printer wireless printer server1 - MarkNet N8352 802.11 b/g/n wireless printer server2 - Lexmark MX417 | User Guide - Page 27
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark MX417 | User Guide - Page 28
28 4 3 1 Memory card connector 2 Option card connector 3 Printer hard disk connector 4 Lexmark Internal Solutions Port connector 4 Close the shield, and then the access door. 2 1 1 2 Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the controller board - Lexmark MX417 | User Guide - Page 29
the controller board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options - Lexmark MX417 | User Guide - Page 30
CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the - Lexmark MX417 | User Guide - Page 31
. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer - Lexmark MX417 | User Guide - Page 32
setup 32 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Open the controller board access door. 2 Lightly press the stop on - Lexmark MX417 | User Guide - Page 33
setup 33 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP - Lexmark MX417 | User Guide - Page 34
Additional printer setup 34 6 Secure the ISP solution to the plastic bracket using the long screw. 7 Tighten the two screws on the end of the ISP solution. - Lexmark MX417 | User Guide - Page 35
Additional printer setup 35 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. 9 Attach the ISP exterior cover at an angle by inserting the left hinges first. - Lexmark MX417 | User Guide - Page 36
Additional printer setup 36 10 Lower the rest of the cover, and then slide the cover to the right. 11 Run the ISP cable through the controller board shield. - Lexmark MX417 | User Guide - Page 37
interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "Removing a printer hard disk" on page 41. To reinstall the printer hard disk, see "Installing a printer hard disk" on page 38. - Lexmark MX417 | User Guide - Page 38
setup 38 14 Close the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options - Lexmark MX417 | User Guide - Page 39
Additional printer setup 39 a Using a flat‑head screwdriver, loosen the screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color‑coded blue. - Lexmark MX417 | User Guide - Page 40
controller board shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options - Lexmark MX417 | User Guide - Page 41
hard disk Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller board. For more information, see "Accessing the - Lexmark MX417 | User Guide - Page 42
you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. 1 Turn off the printer using the power switch, and then unplug the power cord - Lexmark MX417 | User Guide - Page 43
out the tray from the base. 1 2 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked. - Lexmark MX417 | User Guide - Page 44
to a properly grounded electrical outlet, and then turn on the printer. 2 1 Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available - Lexmark MX417 | User Guide - Page 45
network. 4 EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the adapter plug to access - Lexmark MX417 | User Guide - Page 46
software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP - Lexmark MX417 | User Guide - Page 47
cable when possible to avoid potential problems caused by a damaged cable. Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the - Lexmark MX417 | User Guide - Page 48
access point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless - Lexmark MX417 | User Guide - Page 49
SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi - Lexmark MX417 | User Guide - Page 50
and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets - Lexmark MX417 | User Guide - Page 51
is not listed, then it is not installed correctly. Remove the option, and then install it again. • Network setup page-If your printer has networking support, then use this page to verify that the network connection is working. This page also provides important information that aids network printing - Lexmark MX417 | User Guide - Page 52
setup 52 Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Lexmark MX417 | User Guide - Page 53
the printer menus. Notes: • The smallest supported Universal size is 76.2 x 76.2 mm (3 x 3 inches). • The largest supported Universal size is 215.9 x 359.92 mm (8.5 x 14.17 inches). 1 From the home screen, navigate to: > Paper Menu > Universal Setup > Units of Measure > select the unit - Lexmark MX417 | User Guide - Page 54
Loading paper and specialty media 54 2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 LGLLTR A4 EXEC B5 A5 2 - Lexmark MX417 | User Guide - Page 55
the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width - Lexmark MX417 | User Guide - Page 56
Loading paper and specialty media 56 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. - Lexmark MX417 | User Guide - Page 57
front of the tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set - Lexmark MX417 | User Guide - Page 58
Loading paper and specialty media 58 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 - Lexmark MX417 | User Guide - Page 59
media 59 b Pull the extender gently so that the multipurpose feeder is fully extended and open. 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen - Lexmark MX417 | User Guide - Page 60
media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering - Lexmark MX417 | User Guide - Page 61
the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the - Lexmark MX417 | User Guide - Page 62
specialty media loaded in the multipurpose feeder. Linking and unlinking trays The printer links trays when the specified paper size and type are the Note: You can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" - Lexmark MX417 | User Guide - Page 63
type name. 4 Click Submit. 5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Names 2 Select a custom name, and then type a custom paper type name. 3 Touch - Lexmark MX417 | User Guide - Page 64
> Paper Menu > Custom Types. 3 Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom name you want to configure, and then touch . - Lexmark MX417 | User Guide - Page 65
guide 65 Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack - Lexmark MX417 | User Guide - Page 66
Guide available at http://support.lexmark.com. When printing on labels: • Use labels designed specifically for laser printers printer and the cartridge with adhesive, and could void the printer and toner ) strip on the leading and driver edge, and then use a non other paper handling problems. • Check - Lexmark MX417 | User Guide - Page 67
lb) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner - Lexmark MX417 | User Guide - Page 68
emissions. Using recycled paper and other office papers As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well - Lexmark MX417 | User Guide - Page 69
units, impacts print clarity and how well toner fuses to the paper) • Surface friction (determines how easily sheets can be separated) • Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves through the printer paper. Thus, Lexmark seeks to - Lexmark MX417 | User Guide - Page 70
and specialty media guide 70 For more information about Lexmark, visit www.lexmark.com. General least 279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder. 4 Paper is supported in MX410 and MX417 printer models only if the width is at least - Lexmark MX417 | User Guide - Page 71
Paper and specialty media guide 71 Paper size and dimension Standard Optional 250 is at least 279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder. 4 Paper is supported in MX410 and MX417 printer models only if the width is at least 215.9 mm - Lexmark MX417 | User Guide - Page 72
Paper and specialty media guide 72 Paper size and dimension Standard Optional 250‑ is at least 279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder. 4 Paper is supported in MX410 and MX417 printer models only if the width is at least 215.9 mm - Lexmark MX417 | User Guide - Page 73
Paper and specialty media guide 73 Paper type Paper labels1 250‑ or Multipurpose feeder Duplex mode 550‑sheet paper Rough/Cotton X Custom Type [x] 1 One‑sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to 20 pages of paper labels - Lexmark MX417 | User Guide - Page 74
. 2 If necessary, adjust the settings. 3 Send the print job. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of - Lexmark MX417 | User Guide - Page 75
is available only in some printer models. Printing from a mobile device using Mopria Print Service Mopria® Print Service is a mobile printing solution ‑certified printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer models. 1 - Lexmark MX417 | User Guide - Page 76
Printing 76 Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not - Lexmark MX417 | User Guide - Page 77
. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support - Lexmark MX417 | User Guide - Page 78
1GB) • Sony Micro Vault Classic (512MB and 1GB) File type Documents: • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or the numbers 0-9. Repeat Job Expiration Print and store print jobs in the printer memory. Verify Job Expiration Print one copy of a print job and hold - Lexmark MX417 | User Guide - Page 79
Held Jobs. 7 Send the print job. Modifying confidential print settings 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123 - Lexmark MX417 | User Guide - Page 80
hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the print job you want to cancel, and then touch Delete Selected - Lexmark MX417 | User Guide - Page 81
2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper are the same. 3 From the printer control panel, press . Copying using the ADF 1 Load an original document faceup - Lexmark MX417 | User Guide - Page 82
Copying 82 • The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the - Lexmark MX417 | User Guide - Page 83
no trays that support transparencies, then navigate to: Manual Feeder > loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy different from the "Copy from" size, then the printer scales the size automatically. Making copies using paper - Lexmark MX417 | User Guide - Page 84
. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Auto Size Match > Copy It The scanner identifies the different paper - Lexmark MX417 | User Guide - Page 85
2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Copy. 4 From the Scale area, touch or you are copying. • Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy - Lexmark MX417 | User Guide - Page 86
into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy The original document is mostly a photo or an image. • Graphics-The original document is mostly business document was printed using an alternate or unknown printer. 7 Touch > Copy It. Collating copies If - Lexmark MX417 | User Guide - Page 87
you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Separator Sheets Note: . 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Paper Saver > select the output - Lexmark MX417 | User Guide - Page 88
when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Header/Footer 4 Select Header or Footer, and then touch the ADF begins processing a document, touch Cancel Job on the printer control panel. - Lexmark MX417 | User Guide - Page 89
copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to" the scan image to fit the size of the paper onto which you are copying. • To decrease or increase the value by 1%, touch or on the printer control panel. - Lexmark MX417 | User Guide - Page 90
, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art newspaper. • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. • - Lexmark MX417 | User Guide - Page 91
Copying 91 Margin Shift This option lets you increase or reduce the size of the margin of a page by shifting the scanned image. Touch or to set the margin you want. If the additional margin is too large, then the copy will be cropped. Edge Erase This option - Lexmark MX417 | User Guide - Page 92
the Auto Center, Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and one‑sided and two‑sided. Note: This option appears only when a printer hard disk is installed. Custom Job This option lets you combine multiple scan jobs into - Lexmark MX417 | User Guide - Page 93
media (such as magazine clippings). Setting up the e-mail function 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123 - Lexmark MX417 | User Guide - Page 94
address. If you are entering multiple addresses, then separate each address with a comma. 5 Click Add. Creating an e-mail shortcut using the printer control panel 1 From the home screen, navigate to: E-mail > Recipient(s) > type the recipient's e‑mail address > Note: To create a group of recipients - Lexmark MX417 | User Guide - Page 95
indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the copy paper size are the same. 3 From the home screen, navigate to - Lexmark MX417 | User Guide - Page 96
light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > 4 Touch Subject > type the e‑mail subject > . 5 Touch Message > type your - Lexmark MX417 | User Guide - Page 97
document. Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the email file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type - Lexmark MX417 | User Guide - Page 98
, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art newspaper. • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. - Lexmark MX417 | User Guide - Page 99
before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a working printer hard disk is installed. Transmission Log This option lets you print the transmission log or transmission error log. Edge Erase - Lexmark MX417 | User Guide - Page 100
single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial - Lexmark MX417 | User Guide - Page 101
Fax Setup. 3 In the Fax Name field, type the name to be printed on all outgoing faxes. 4 In the Fax Number field, enter the printer fax number. 5 Click Submit. Choosing a fax connection Setting up fax using a standard telephone line CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do - Lexmark MX417 | User Guide - Page 102
one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set - Lexmark MX417 | User Guide - Page 103
is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically. Connected to the same - Lexmark MX417 | User Guide - Page 104
the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings - Lexmark MX417 | User Guide - Page 105
When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically, but turn off the voice mail service when you are expecting a fax. Setting up fax using digital subscriber line - Lexmark MX417 | User Guide - Page 106
telephone port on the DSL filter. Note: To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set - Lexmark MX417 | User Guide - Page 107
always active. VoIP providers may charge extra cost for the activation of the second telephone port. 3 Connect the telephone to the telephone port of the printer. Notes: • To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and then listen for a dial - Lexmark MX417 | User Guide - Page 108
approved by the Australian Communications and Media Authority. Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the cable modem. 3 Connect your analog telephone to the telephone port of the printer. Note: To check if the telephone port on the cable modem is active, connect - Lexmark MX417 | User Guide - Page 109
. 2 Connect the other end of the cable to an active analog telephone wall jack. 3 Connect your analog telephone to the telephone port of the printer. Setting up fax in countries or regions with different telephone wall jacks and plugs CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do - Lexmark MX417 | User Guide - Page 110
adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Connecting the printer to a non‑RJ11 wall jack Part number 40X8519 LINE - Lexmark MX417 | User Guide - Page 111
you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The - Lexmark MX417 | User Guide - Page 112
Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer - Lexmark MX417 | User Guide - Page 113
on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. 4 From the printer control panel keypad, enter the fax number or the shortcut number. Note: To add recipients, touch or search the address book - Lexmark MX417 | User Guide - Page 114
Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, configure and enable it in the Configuration tab. For Macintosh users 1 With a document open, choose File > Print. 2 Select the printer , then adjust the paper guides. 3 From the home - Lexmark MX417 | User Guide - Page 115
a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > the printer IP address in the address field. Notes: • View the printer IP address on the printer home have an ID and password, then contact your system support person. 3 Type a name for the shortcut, - Lexmark MX417 | User Guide - Page 116
Faxing 116 Creating a fax destination shortcut using the printer control panel 1 From the home screen, touch is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax, and then enter the fax number. 4 From the Resolution - Lexmark MX417 | User Guide - Page 117
. 3 Click Fax Job Log or Fax Call Log. Blocking junk faxes 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123 - Lexmark MX417 | User Guide - Page 118
from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers - Lexmark MX417 | User Guide - Page 119
charts, and animations. • Photo-The original document is mostly a photo or an image. • Text-The content of the original document is mostly text or line art . • Other-The original document was printed using an alternate or unknown printer. • Photo/Film-The original document is a photo from film. - Lexmark MX417 | User Guide - Page 120
Job This option lets you combine multiple scan jobs into a single job and appears only when a working printer hard disk is installed. Scan Preview This option lets you view the first page of the image before it is included in the fax. When the first page is scanned, the scanning is paused - Lexmark MX417 | User Guide - Page 121
PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer. Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person - Lexmark MX417 | User Guide - Page 122
do not have an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: If you number. Scanning to an FTP address You can use the printer to send scanned documents to an FTP address in a adjust the paper guides. 3 From the home screen, navigate to: FTP > FTP Address > - Lexmark MX417 | User Guide - Page 123
into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, location on your computer where you want to save the scan image. 5 Type a scan name, and then a user name. to scan your documents. 7 Review the instructions on the Scan Profile screen. a Load - Lexmark MX417 | User Guide - Page 124
supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. 1 Open the printers folder, and then select your printer. Note: If your printer adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. Note: The - Lexmark MX417 | User Guide - Page 125
resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output type for the scan image. Select one of the following: • PDF-Use to create a single file with multiple pages. The PDF - Lexmark MX417 | User Guide - Page 126
before it is included in the file. When the first page is scanned, the scanning is paused and a preview image appears. Note: This option appears only when a formatted, working printer hard disk is installed. Edge Erase This option lets you remove smudges or any mark around the edges of a document - Lexmark MX417 | User Guide - Page 127
Scanning 127 Custom Job This option lets you combine multiple scan jobs into a single job and appears only when a working printer hard disk is installed. Adjust ADF Skew This option lets you straighten scanned images that are slightly skewed when received from the ADF tray. - Lexmark MX417 | User Guide - Page 128
Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E-mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shortcuts A list of installed DLEs (Download Emulators) appears. 1 Depending on the printer setup, this menu appears as Network - Lexmark MX417 | User Guide - Page 129
Understanding the printer menus 129 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Note: Only installed trays and feeders - Lexmark MX417 | User Guide - Page 130
Understanding the printer menus 130 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper - Lexmark MX417 | User Guide - Page 131
Understanding the printer menus 131 Use To Multipurpose Feeder Type Plain Paper B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default - Lexmark MX417 | User Guide - Page 132
setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as - Lexmark MX417 | User Guide - Page 133
Understanding the printer menus 133 Substitute Size menu Use Substitute Size Off Statement/ : • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. - Lexmark MX417 | User Guide - Page 134
Understanding the printer menus 134 Use Rough Envelope Texture Rough Letterhead Texture : • Normal is the factory default setting. • The options appear only if the custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy To Specify the - Lexmark MX417 | User Guide - Page 135
Understanding the printer menus 135 Use Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight - Lexmark MX417 | User Guide - Page 136
the printer menus factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two sent through the duplex unit, including one‑sided jobs. • Off is the factory default setting for all the - Lexmark MX417 | User Guide - Page 137
only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print dialog. • If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs. • Off - Lexmark MX417 | User Guide - Page 138
default setting for 2 scans per side. Universal Setup menu Use Units of Measure Inches Millimeters Portrait Width 3-8.5 inches 76-216 mm portrait height. Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory supported in the tray. - Lexmark MX417 | User Guide - Page 139
. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models. Print a report containing information about the last 100 attempted, received, and blocked calls. Notes: • This menu item appears only when Enable - Lexmark MX417 | User Guide - Page 140
Print a list of all the resources stored in an optional flash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make rmware, the flash option, and the disk option. Print a report containing printer asset information, such as serial number and model name. Print a summary - Lexmark MX417 | User Guide - Page 141
default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On is then updated. Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Note: Auto is the - Lexmark MX417 | User Guide - Page 142
> Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Use To Set Hostname Set the current TCP/IP host name. Note: This can be changed only from - Lexmark MX417 | User Guide - Page 143
Understanding the printer menus 143 Use To IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View - Lexmark MX417 | User Guide - Page 144
and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point. Automatically detect the connection method that an access point with - Lexmark MX417 | User Guide - Page 145
is the factory default setting. Select an available network for the printer to use. View the quality of the wireless connection. View the Zone [list of zones available on the network] To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name. - Lexmark MX417 | User Guide - Page 146
• Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer . • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Lexmark MX417 | User Guide - Page 147
an external print server through the USB port. Set the gateway information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. SMTP Setup menu Use Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP - Lexmark MX417 | User Guide - Page 148
User ID and Password Use Session E‑mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Domain To Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting - Lexmark MX417 | User Guide - Page 149
Max Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit - Lexmark MX417 | User Guide - Page 150
stores print jobs needing verification. Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory default setting. Erase Temporary Data Files menu Erase Temporary Data Files deletes - Lexmark MX417 | User Guide - Page 151
/time] Time Zone [list of time zones] Automatically observe DST On Off To View the current date and time settings for the printer. Enter the date and time. Notes: • Manually setting the date and time sets Enable NTP to No. • The wizard lets you set the date and time in YYYY‑MM - Lexmark MX417 | User Guide - Page 152
Understanding the printer menus 152 Use Enable NTP On Off To Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • This setting is turned off if you manually set the date and time. Settings menu General Settings menu - Lexmark MX417 | User Guide - Page 153
sound when loading paper. Note: Enabled is the factory default setting. Reduce printer noise. Note: Off is the factory default setting. Run the setup wizard. and custom key information for the keyboard on the display. Specify the unit of measurement for paper sizes. Notes: • US is the factory default - Lexmark MX417 | User Guide - Page 154
Displayed Information Left side Right side Displayed Information (continued) Custom Text [x] Displayed Information (continued) Black Toner 154 To Specify a valid port range for printers behind a port blocking firewall. Note: 9751:12000 is the factory default setting. Specify the display information - Lexmark MX417 | User Guide - Page 155
Understanding the printer menus Use Displayed Information (continued) Paper Jam Load Paper Service Errors Home screen customization Change screen. Select from the following options: Display Do not display Format the printer date. Note: MM‑DD‑YYYY is the U.S. factory default setting. DDMM-YYYY - Lexmark MX417 | User Guide - Page 156
. Note: Yes is the factory default setting. Specify whether to allow image background removal. Note: On is the factory default setting. Scan multiple jobs a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Specify the printer location. Note: The location - Lexmark MX417 | User Guide - Page 157
factory default setting. Set the idle time before the display automatically returns to Ready state. Note: 30 seconds is the factory default setting. Set the printer to end a print job after it has been idle for the specified amount of time. Notes: • 90 seconds is the factory default setting. • Print - Lexmark MX417 | User Guide - Page 158
Print Recovery Jam Assist On Off Print Recovery Page Protect Off On Accessibility Settings Prolong Screen Timeout On Off 158 To Set the time the printer waits for more data before canceling a print job. Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the - Lexmark MX417 | User Guide - Page 159
the Voice Guidance speaking rate. Note: Normal is the factory default setting. Set the headphones volume. Note: 5 is the factory default setting. Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Note: Sleep is the factory default setting. Determine how the - Lexmark MX417 | User Guide - Page 160
Understanding the printer menus 160 Use Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 - Lexmark MX417 | User Guide - Page 161
Understanding the printer menus 161 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan - Lexmark MX417 | User Guide - Page 162
mixed paper sizes into a single copy job. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Save custom copy settings as shortcuts. Note: On is the factory default setting. Adjust the amount of background visible on - Lexmark MX417 | User Guide - Page 163
Understanding the printer menus 163 Use Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 Adjust ADF Skew Auto Off On - Lexmark MX417 | User Guide - Page 164
the number assigned to the fax. Specify how the fax is identified. Note: Fax Number is the factory default setting. Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax - Lexmark MX417 | User Guide - Page 165
Understanding the printer menus 165 Use Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include - Lexmark MX417 | User Guide - Page 166
Understanding the printer menus 166 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan - Lexmark MX417 | User Guide - Page 167
or disable Error Correction Mode for fax jobs. Note: Yes is the factory default setting. Fax files that are scanned at the printer. Note: On is the factory default setting. Allow the print driver to send fax jobs. Note: Yes is the factory default setting. Save fax numbers as shortcuts in the - Lexmark MX417 | User Guide - Page 168
detail visible. Note: 0 is the factory default setting. Correct the slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory - Lexmark MX417 | User Guide - Page 169
ID On Off Fax Job Waiting None Toner Toner and Supplies Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 0-9 Auto Reduction On Off the factory default setting. Set the printer to receive faxes automatically. Note: Yes is the factory default setting. Manually enter a code on the telephone - Lexmark MX417 | User Guide - Page 170
two‑sided printing for incoming fax jobs. Notes: • Off is the factory default setting. • This menu item appears only when a duplex unit is installed. Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Specify the paper source for the - Lexmark MX417 | User Guide - Page 171
to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Note: Off is the factory default setting. Enable the printer to receive fax in color and print it in grayscale. Note: On is the factory default setting. To Enable printing - Lexmark MX417 | User Guide - Page 172
Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only To Specify ring patterns when the printer is answering calls. Note: All Rings is the factory default setting. E‑mail Settings menu Use E‑mail Server Setup Subject Message File Name E‑mail Server - Lexmark MX417 | User Guide - Page 173
Understanding the printer menus 173 Use E‑mail Server Setup Limit destinations E‑mail Server Setup Web Link Setup Server Login Password Path File Name Web Link Format PDF (.pdf) - Lexmark MX417 | User Guide - Page 174
Note: Black/White Laser is the factory default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default is the factory default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. Specify the size - Lexmark MX417 | User Guide - Page 175
Understanding the printer menus 175 Use Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page Tiff On Off TIFF Compression LZW JPEG Transmission Log Print log - Lexmark MX417 | User Guide - Page 176
Understanding the printer menus 176 Use Custom Job scanning On Off Scan button does not appear on the e- mail destination screen. Adjust the amount of background visible on a scanned image. Note: 0 is the factory default setting. Enable an equal balance of colors in the output. Specify which - Lexmark MX417 | User Guide - Page 177
. Note: 0 is the factory default setting. Correct the slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item appears only in some printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust - Lexmark MX417 | User Guide - Page 178
was produced. Note: Black/White Laser is the factory default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. Specify default setting. Specify the orientation of the scanned image. Note: Portrait is the factory default setting. - Lexmark MX417 | User Guide - Page 179
Understanding the printer menus 179 Use Original Size Letter Legal Executive Folio . Note: Off is the factory default setting. Set the quality of a JPEG photo image in relation to the file size and quality of the image. Notes: • Best for content is the factory default setting. • 5 reduces the - Lexmark MX417 | User Guide - Page 180
setting. Enable the Text/Photo mode to have smaller file sizes by using 1‑bit images. Note: 8 bit is the factory default setting. Type a base file name. setting. • This menu item appears only when a formatted, working printer hard disk is installed. Enable shortcut creation for FTP addresses. Note: - Lexmark MX417 | User Guide - Page 181
. Note: 0 is the factory default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in some printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust - Lexmark MX417 | User Guide - Page 182
Understanding the printer menus 182 Flash Drive menu Scan Settings Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps produced. Note: Black/White Laser is the factory default setting. Specify whether the printer captures and transmits content in color. Note: On is the factory default setting. - Lexmark MX417 | User Guide - Page 183
Understanding the printer menus 183 Use Resolution 75 dpi 150 dpi 200 dpi 300 the ADF for two‑sided scanning. Note: Off is the factory default setting. Set the quality of a JPEG photo image in relation to file size and quality. Notes: • Best for content is the factory default setting. • 5 reduces - Lexmark MX417 | User Guide - Page 184
. Enable the Text/Photo mode to produce smaller file sizes by using 1‑bit images. Note: 8 bit is the factory default setting. Type a base file name default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Adjust the amount of background visible on a copy - Lexmark MX417 | User Guide - Page 185
skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item appears only in some printer models. Specify whether the the factory default setting. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. - Lexmark MX417 | User Guide - Page 186
Understanding the printer menus 186 Duplex Binding Long Edge Short Edge Define binding for two- . Portrait Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up 12‑Up 16‑Up Print multiple-page images on one side of the paper. Note: Off is the factory default setting. Paper Saver Border None Solid Print a - Lexmark MX417 | User Guide - Page 187
the factory default setting. Despeckle Off On Remove specks from a scanned image. Note: Off is the factory default setting. Inverse Detection On Off Printer Language PCL Emulation PS Emulation To Set the printer language. Notes: • PCL Emulation is the factory default setting. • Setting a printer - Lexmark MX417 | User Guide - Page 188
area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting, but the - Lexmark MX417 | User Guide - Page 189
jobs are printed when Print All is selected. Note: Alphabetical is the factory default setting. Print jobs always appear in alphabetical order on the printer control panel. To Specify whether two‑sided printing is set as the default for all print jobs. Notes: • 1 sided is the factory default setting - Lexmark MX417 | User Guide - Page 190
Understanding the printer menus 190 Use Paper Saver Off 2‑Up 3‑Up 4‑Up 6‑Up 9‑Up Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 To Print multiple‑page images on one side of a paper. Notes: • Off - Lexmark MX417 | User Guide - Page 191
Server, type the network printer IP address in the Web browser address field. Automatically adjust the contrast enhancement applied to images. Note: Auto is the factory default setting. Adjust the printed output either by lightening or darkening it. You can conserve toner by - Lexmark MX417 | User Guide - Page 192
Delete Oldest Log Delete All Logs Delete All But Current URL to Post Logs E‑mail to Send Logs Log File Prefix To Set how the printer responds when the hard disk is nearly full. Notes: • None is the factory default setting. • The value defined in Log Near Full Level determines - Lexmark MX417 | User Guide - Page 193
isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character or deactivate Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a - Lexmark MX417 | User Guide - Page 194
factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set - Lexmark MX417 | User Guide - Page 195
symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are . Select the paper size and orientation before setting Lines per Page. Set the printer to print on A4‑size paper. Notes: • 198 mm is the factory default - Lexmark MX417 | User Guide - Page 196
Understanding the printer menus 196 Use PCL Emulation Settings Auto CR after LF On Off PCL Emulation Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Envelope Off None 0-199 Tray Renumber - Lexmark MX417 | User Guide - Page 197
Understanding the printer menus 197 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet - Lexmark MX417 | User Guide - Page 198
printer menus 198 Use Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Copy Guide - Lexmark MX417 | User Guide - Page 199
environmental benefit. Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. energy using one printer setting, see "Using Eco‑Mode" on page 199. Using recycled paper As an environmentally conscious company, Lexmark supports the use of - Lexmark MX417 | User Guide - Page 200
To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until it is ready to print. You may notice a short - Lexmark MX417 | User Guide - Page 201
Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button. 3 Touch Hibernate > . Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the - Lexmark MX417 | User Guide - Page 202
you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to - Lexmark MX417 | User Guide - Page 203
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, it - Lexmark MX417 | User Guide - Page 204
fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons. 3 Touch Wipe All Settings. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the - Lexmark MX417 | User Guide - Page 205
Web page correctly. 2 Click Settings > Security > Disk Encryption. Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is installed. 3 From the Disk encryption menu, select Enable. Notes: • Enabling disk encryption will erase the contents of the - Lexmark MX417 | User Guide - Page 206
security Web page. You can also see the Embedded Web Server - Security: Administrator's Guide for additional information: 1 Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. 2 Click the Manuals tab, and then select Embedded Web Server - Security: Administrator - Lexmark MX417 | User Guide - Page 207
Remove paper from the standard bin and multipurpose feeder. 3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum. 4 Wipe the outside of the printer with a damp, soft, lint‑free cloth. Notes: • Do not use household cleaners or detergents, as they may damage the - Lexmark MX417 | User Guide - Page 208
Maintaining the printer 208 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then - Lexmark MX417 | User Guide - Page 209
A4‑size plain paper. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party - Lexmark MX417 | User Guide - Page 210
60F0HA01 Extra high yield toner cartridge 60F0XA02 1 This supply item is supported only in MX410 printer model. 2 This supply item is supported only in MX510 and MX511 printer models. For more information on countries located in each region, go to www.lexmark.com/regions. MX417 and MX517 Return - Lexmark MX417 | User Guide - Page 211
Extra high yield toner cartridge 51B0XA02 1 This supply item is supported only in MX417 printer model. 2 This supply item is supported only in MX517 printer model. For more information on countries located in each region, go to www.lexmark.com/regions. Ordering an imaging unit Extremely low - Lexmark MX417 | User Guide - Page 212
instruction sheet that came with the part. Part name Separator roller Part number 40X9108 Storing supplies Choose a cool, clean storage area for the printer dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 - Lexmark MX417 | User Guide - Page 213
Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems - Lexmark MX417 | User Guide - Page 214
Maintaining the printer 214 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. - Lexmark MX417 | User Guide - Page 215
to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side - Lexmark MX417 | User Guide - Page 216
the trays. Do not try to lift the printer and the trays at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have - Lexmark MX417 | User Guide - Page 217
you set it down. • Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation - Lexmark MX417 | User Guide - Page 218
Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address - Lexmark MX417 | User Guide - Page 219
alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address - Lexmark MX417 | User Guide - Page 220
default settings. For more information, see "Printing a menu settings page" on page 51. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 204. Warning - Lexmark MX417 | User Guide - Page 221
sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. • Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator. • Do not slide paper - Lexmark MX417 | User Guide - Page 222
Clearing jams 222 • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is - Lexmark MX417 | User Guide - Page 223
223 Jam location 5 Duplex unit 6 Trays 7 Rear door Paper jam in the front door CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the front door. 2 1 2 Remove the toner cartridge. - Lexmark MX417 | User Guide - Page 224
-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Note: Use the arrows inside the printer as guides. - Lexmark MX417 | User Guide - Page 225
Clearing jams 225 6 Insert the toner cartridge. 7 Close the front door. 8 If necessary, press on the control panel. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to - Lexmark MX417 | User Guide - Page 226
Clearing jams 226 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close the rear door. 4 If necessary, press on the control panel. Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX417 | User Guide - Page 227
Clearing jams 227 2 If necessary, press on the control panel. Paper jam in the duplex unit 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX417 | User Guide - Page 228
Clearing jams 228 3 Insert the tray. 4 From the control panel, press . Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. 4 If necessary, press on the control panel. Paper jam in the multipurpose feeder 1 - Lexmark MX417 | User Guide - Page 229
Clearing jams 229 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide. 5 If necessary, press on the control panel. - Lexmark MX417 | User Guide - Page 230
Clearing jams 230 Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover. 5 If necessary, press from the control panel. - Lexmark MX417 | User Guide - Page 231
the message and continue printing. For non‑touch‑screen printer models, press to confirm. Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Cartridge nearly low [88.xy] If necessary, select - Lexmark MX417 | User Guide - Page 232
Troubleshooting 232 Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished - Lexmark MX417 | User Guide - Page 233
Troubleshooting 233 Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of any of the following possible changes in the printer: • The printer firmware has been updated. • The tray for the print job is removed. • The print job is sent from a flash drive that - Lexmark MX417 | User Guide - Page 234
clear the message. For non‑touch‑screen printer models, press to confirm. • Turn the printer off, and then turn it back on. If the message appears again, then contact your system support person or see the "Setting up the printer to fax" section of the User's Guide. Fax server 'To Format' not set up - Lexmark MX417 | User Guide - Page 235
system support person. Imaging unit low [84.xy] You may need to order an imaging unit. If necessary, select Continue on the printer control imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, select Continue on the printer control - Lexmark MX417 | User Guide - Page 236
the rest of the print job. For non‑touch‑screen printer models, press • Cancel the current print job. to confirm. Insufficient memory to support Resource Save feature [35] Install additional printer memory or select Continue on the printer control panel to disable Resource Save, clear the message - Lexmark MX417 | User Guide - Page 237
Troubleshooting 237 Load multipurpose feeder with [custom type name] [orientation] Try one or more of the following: • Load the multipurpose feeder with the correct paper size and type. • Depending on your printer is loaded in the feeder, the printer manually overrides the request, and then - Lexmark MX417 | User Guide - Page 238
from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http - Lexmark MX417 | User Guide - Page 239
more information, visit the Lexmark support Web site at http://support.lexmark.com. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. - Lexmark MX417 | User Guide - Page 240
Troubleshooting 240 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may affect the performance, reliability, or life of the printer and its - Lexmark MX417 | User Guide - Page 241
cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace defective imaging unit [31.xy] Replace the defective imaging unit to clear the message. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies - Lexmark MX417 | User Guide - Page 242
.xy] The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message. Replace missing imaging unit [31.xy] Install the missing imaging unit. For more information, see the instruction sheet that came - Lexmark MX417 | User Guide - Page 243
see the "Ordering supplies" section or go to www.lexmark.com. Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also - Lexmark MX417 | User Guide - Page 244
Troubleshooting 244 Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] From the printer control panel, try one or more of the following: • Select Continue with scanner - Lexmark MX417 | User Guide - Page 245
Troubleshooting 245 Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to - Lexmark MX417 | User Guide - Page 246
appears again, then contact your system support person. to confirm. Solving printer problems • "Basic printer problems" on page 246 • "Hardware and internal option problems" on page 248 • "Paper feed problems" on page 251 Basic printer problems The printer is not responding Action Step 1 Make - Lexmark MX417 | User Guide - Page 247
material removed? Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer. Step 10 Go to step 11. Check if you have selected the correct port settings in the printer driver. Use correct printer driver settings. Are the port settings - Lexmark MX417 | User Guide - Page 248
Troubleshooting 248 Action Step 11 Check the installed printer driver. Yes Go to step 12. Is the correct printer driver installed? Step 12 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Is the printer working? Printer display - Lexmark MX417 | User Guide - Page 249
option listed in the menu settings page? Step 4 a Check if the internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark MX417 | User Guide - Page 250
Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 46. The problem is solved. Is the tray available in the - Lexmark MX417 | User Guide - Page 251
Troubleshooting 251 USB/parallel interface card does not operate correctly supported USB or parallel interface card. Note: A USB or parallel interface card from another printer may not work on this printer. Connect the cable to the USB or parallel interface card connector. Paper feed problems - Lexmark MX417 | User Guide - Page 252
? Paper jam message remains after jam is cleared Action Check the entire paper path for jammed paper. a Remove any jammed paper. b From the printer control panel, touch Continue to clear the message. Yes Contact customer support. No The problem is solved. Does the paper jam message remain? - Lexmark MX417 | User Guide - Page 253
Troubleshooting 253 Solving print problems Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem ? Step 4 a Delete some held jobs to free up printer memory. b Resend the print job. The problem is solved. Are the documents printed? No Go to step - Lexmark MX417 | User Guide - Page 254
Troubleshooting 254 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact customer support. Error message about reading the flash drive appears Action Step 1 Check if the flash drive is inserted into the front USB port. Note: - Lexmark MX417 | User Guide - Page 255
Hex Trace mode. No Go to step 2. Is the printer in Hex Trace mode? Step 2 a From the printer control panel, select Standard Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print? Job prints - Lexmark MX417 | User Guide - Page 256
in Adobe Acrobat. b Click File > Print > Advanced > Print As Image > OK > OK. The problem is solved. Do the files print? No Go to step 2. Contact customer support. Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser. - Lexmark MX417 | User Guide - Page 257
Go to step 2. Does the print speed increase? Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Contact customer support. Does the print speed increase? Print jobs do not - Lexmark MX417 | User Guide - Page 258
jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 46. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Do the jobs print? Print job takes - Lexmark MX417 | User Guide - Page 259
Troubleshooting 259 Action Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. Yes The problem is solved. Did the job print? Step 4 a Disable the Page Protect feature. The problem is solved. From the printer control panel, navigate to: Settings > General Settings - Lexmark MX417 | User Guide - Page 260
Troubleshooting 260 Action Yes Step 2 a From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. The problem is solved. Note: The paper size and type must match for trays to be linked. b Resend the print job. Do the - Lexmark MX417 | User Guide - Page 261
by the printer or install the font that support. you want to use on your computer. For more information, contact your system support person. b Resend the print job. The problem is solved. Do prints still contain characters that have jagged or uneven edges? Clipped pages or images Leading edge - Lexmark MX417 | User Guide - Page 262
specified in the tray settings. The problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 - Lexmark MX417 | User Guide - Page 263
Troubleshooting 263 Action Yes Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE - Lexmark MX417 | User Guide - Page 264
toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging - Lexmark MX417 | User Guide - Page 265
Troubleshooting Action Step 4 Replace the imaging unit, and then resend the print job. Do horizontal voids appear on prints? Incorrect margins on prints 265 Yes Contact customer support. No The problem is solved. ABCD ABCD ABCD Action Step 1 a Move the width and length guides in the tray to the - Lexmark MX417 | User Guide - Page 266
Troubleshooting 266 Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Yes Go to step 2. No Adjust the width and length guides. Are the width and length guides positioned correctly? Step 2 From the printer control - Lexmark MX417 | User Guide - Page 267
job. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark MX417 | User Guide - Page 268
Troubleshooting 268 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step - Lexmark MX417 | User Guide - Page 269
the imaging unit, and then resend the print job. Is the print still too dark? Yes Go to step 6. No The problem is solved. Contact customer The problem is support. solved. Print is too light Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner darkness - Lexmark MX417 | User Guide - Page 270
problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the print still too light? Printer - Lexmark MX417 | User Guide - Page 271
. b Resend the print job. No The problem is solved. Is the printer still printing blank pages? Step 2 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose - Lexmark MX417 | User Guide - Page 272
the cartridge. b Resend the print job. No The problem is solved. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the printer printing solid black pages? Repeating defects appear on - Lexmark MX417 | User Guide - Page 273
and weight specified in the tray settings. The problem is solved. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do shadow images still appear on prints? Skewed print AAABBBC)CCDDD)EEE - Lexmark MX417 | User Guide - Page 274
Troubleshooting 274 Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Yes Go to step 2. No The problem supported by the tray. b Resend the print job. Contact customer support. The problem printer - Lexmark MX417 | User Guide - Page 275
Troubleshooting 275 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit the imaging unit, and then resend the print job. Contact customer The problem is support. solved - Lexmark MX417 | User Guide - Page 276
job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. - Lexmark MX417 | User Guide - Page 277
on prints? Step 2 Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? Yes Go to step 2. No The problem is solved. Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved. Toner rubs off ABC DEF - Lexmark MX417 | User Guide - Page 278
Troubleshooting 278 Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Transparency print quality is poor Action Step 1 From the printer control panel, set the - Lexmark MX417 | User Guide - Page 279
the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for - Lexmark MX417 | User Guide - Page 280
and a properly grounded electrical outlet? Step 3 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. it back on. Connect the power cord to the printer and a properly grounded electrical outlet. Contact customer support. Did Performing Self Test and Ready - Lexmark MX417 | User Guide - Page 281
Troubleshooting c If the print remains faded, then replace the toner cartridge. See "Print quality problems" on page 260. Is the print quality satisfactory? being scanned? Step 7 Check for patterns on print. a From the printer control panel, navigate to: Copy > Sharpness > select a lower setting - Lexmark MX417 | User Guide - Page 282
obstructions between the scanner unit and the printer. a Lift the scanner unit. b Remove any obstruction that keeps the scanner unit open. c Lower the scanner unit. The problem is solved. Did the scanner unit close properly? No Contact customer support. Solving fax problems • "Caller ID is not - Lexmark MX417 | User Guide - Page 283
Troubleshooting 283 Caller ID is not shown Action Yes Contact your telephone company to check if your telephone line The problem is is subscribed to the caller ID service. solved. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting. - Lexmark MX417 | User Guide - Page 284
ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that will support analog - Lexmark MX417 | User Guide - Page 285
Step 10 a Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. b Try sending or receiving a fax. The problem is solved. Can you send or - Lexmark MX417 | User Guide - Page 286
Troubleshooting 286 Can receive but not send faxes Action Step 1 Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the telephone number manually. The problem is solved. Can - Lexmark MX417 | User Guide - Page 287
the printer answers. d Click Submit. Can you receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you receive faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot - Lexmark MX417 | User Guide - Page 288
resend the fax. The problem is solved. Is the fax print quality satisfactory? No Go to step 2. Go to step 3. Contact customer support. Solving scanner problems • "Cannot scan from a computer" on page 289 • "Partial document or photo scans" on page 289 • "Poor scanned image quality" on page 290 - Lexmark MX417 | User Guide - Page 289
Troubleshooting 289 • "Scan job was not successful" on page 291 • "Scanner unit does not close" on page 291 • "Scanning customer support. For more information, see the setup documentation that came with the printer. Tighten the cable connections. Are the cable connections between the printer and - Lexmark MX417 | User Guide - Page 290
Troubleshooting 290 Poor scanned image quality Action Step 1 Check if an error message appears on the display. Yes Clear the error message. Is there an error message on the printer check for print quality problems. • From the the toner cartridge. Problem problems" on page 260. - Lexmark MX417 | User Guide - Page 291
Check if there are obstructions in the scanner unit. a Lift the scanner unit. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the - Lexmark MX417 | User Guide - Page 292
Troubleshooting 292 Action Step 2 Select a lower scan resolution. Does scanning still take too long or freeze the computer? Yes Contact customer support. No The problem is solved. The scanner does not respond Action Step 1 Check if the printer is turned on. Yes Go to step 2. No Turn on the - Lexmark MX417 | User Guide - Page 293
Troubleshooting 293 Action Yes Step 7 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on. Are the printer and scanner working? No Contact customer support. Solving home screen applications problems An application error has - Lexmark MX417 | User Guide - Page 294
Troubleshooting 294 Action Yes Step 2 Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section The problem is solved. Note: An IP - Lexmark MX417 | User Guide - Page 295
the following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is - Lexmark MX417 | User Guide - Page 296
Notices 296 Notices Product information Product name: Lexmark MX410de, MX417de, MX510de, MX511de, MX511dhe, MX517de Machine type: 7015 or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. - Lexmark MX417 | User Guide - Page 297
of Lexmark International, Inc. in the United States and trademarks and service marks of Mopria Alliance, Inc. in the United States printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark MX417 | User Guide - Page 298
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, - Lexmark MX417 | User Guide - Page 299
MX417), 56 (MX510, MX511, MX517); Two-sided: 53 (MX410, MX417), 54 (MX510, MX511, MX517) Scanning 55 Copying 55 Ready N/A Values are subject to change. See www.lexmark Rules. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult - Lexmark MX417 | User Guide - Page 300
from the symbol. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on configured when shipped by Lexmark. Laser notice The printer is certified in the considered to be hazardous. The printer contains internally a Class IIIb nanometers. The laser system and printer are designed so there is - Lexmark MX417 | User Guide - Page 301
Power consumption (Watts) Printing The product is generating hard‑copy output from electronic 560 (MX410, MX417); 600 (MX510, MX511, inputs. MX517) Copy The product is generating hard‑copy output from than the average. Values are subject to change. See www.lexmark.com for current values. - Lexmark MX417 | User Guide - Page 302
this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modi product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time - Lexmark MX417 | User Guide - Page 303
from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity. be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this - Lexmark MX417 | User Guide - Page 304
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge - Lexmark MX417 | User Guide - Page 305
as a major nationwide problem. It is recommended that for the Facsimile User Instructions. The grant of a services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service any 30 minute period for any single manual call initiation, and • The equipment shall - Lexmark MX417 | User Guide - Page 306
lines in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l'utilisation d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute - Lexmark MX417 | User Guide - Page 307
LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase - Lexmark MX417 | User Guide - Page 308
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark MX417 | User Guide - Page 309
applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies Galois Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the - Lexmark MX417 | User Guide - Page 310
hardware options print driver 46 adding internal options print driver 46 ADF copying using imaging unit 219 supply notifications, maintenance kit 219 supply notifications, toner cartridge 219 configuring port settings 50 configuring supply notifications 219 connecting printer to distinctive ring service - Lexmark MX417 | User Guide - Page 311
troubleshooting copier does not respond 280 partial document or photo copies 280 poor copy quality 281 poor scanned image quality 290 scanner unit Custom Types menu 137 customer support contacting 295 D darkness copy ) fax setup 105 digital telephone service fax setup 108 directory list printing - Lexmark MX417 | User Guide - Page 312
Index 312 display troubleshooting printer display is blank 248 display, printer control panel adjusting brightness 201 disposing of printer hard disk 203 distinctive ring service, fax connecting to 112 documents, printing from a computer 74 from a mobile device 75, 76 DSL filter 105 duplexing 85 E - Lexmark MX417 | User Guide - Page 313
imaging unit ordering 211 replacing 214 Imaging unit low [84.xy] 235 Imaging unit nearly low [84.xy] 235 Imaging unit very low, [x] estimated pages remain [84.xy] 235 importing a configuration using the Embedded Web Server 25 Incorrect paper size, open [paper source] [34] 235 indicator light printer - Lexmark MX417 | User Guide - Page 314
printer software 46 Insufficient memory to collate job [37] 236 Insufficient memory to support driver 46 Internal Solutions Port installing 31 troubleshooting 249 IP address of computer finding 19 IP address, printer General Settings 152 Help 198 HTML 197 Image 198 IPv6 144 Job Accounting 191 list of - Lexmark MX417 | User Guide - Page 315
Non‑Lexmark [supply type], see User's Guide [33 printer hard disk, installing 38 printer hard disk, removing 41 options, copy screen copy from 89 edge erase 91 margin shift 91 scale 89 options, touch‑screen copy 89 e‑mail 97, 99 ordering imaging unit 211 maintenance kit 211 ordering supplies toner - Lexmark MX417 | User Guide - Page 316
up the printer on an Ethernet network 47 print driver hardware options, adding 46 print irregularities 266 print job canceling from the computer 80 print quality cleaning the scanner glass 208 print quality troubleshooting blank pages 270 characters have jagged edges 260 clipped pages or images 261 - Lexmark MX417 | User Guide - Page 317
] 242 Replace unsupported cartridge [32.xy] 242 Replace unsupported imaging unit [32.xy] 243 Restore held jobs? 243 Scanner automatic feeder cover open 243 Scanner disabled by admin [840.01] 244 Scanner disabled. Contact system administrator if problem persists. [840.02] 244 Scanner jam, remove all - Lexmark MX417 | User Guide - Page 318
if restarting job. 242 Replace maintenance kit [80.xy] 242 Replace missing imaging unit [31.xy] 242 Replace unsupported cartridge [32.xy] 242 Replace unsupported imaging unit [32.xy] 243 replacing imaging unit 214 toner cartridge 212 reports viewing 219 Reports menu 139 reserve print jobs printing - Lexmark MX417 | User Guide - Page 319
telephone service 90 sleep button printer control panel 15 Lexmark 209 using recycled paper 199 supplies, ordering ADF separator roller 212 imaging unit 211 maintenance kit 211 toner cartridges 210 Supply needed to complete job 245 supply notifications configuring 219 supported flash drives 77 supported - Lexmark MX417 | User Guide - Page 320
287 solving basic printer problems 246 the scanner does not respond 292 troubleshooting, copy copier does not respond 280 partial document or photo copies 280 poor copy quality 281 poor scanned image quality 290 scanner unit does not close 282, 291 troubleshooting, display printer display is blank - Lexmark MX417 | User Guide - Page 321
Protocol (VoIP) fax setup 106 voids appear 278 VoIP adapter 106 volatile memory 203 erasing 203 volatility statement of 203 W wiping the printer hard disk 204 Wireless menu 144 wireless network configuration information 47 wireless network setup using the Embedded Web Server 50 wireless setup wizard
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 |
 |
MX410, MX417, MX510, MX511,
MX517
User's Guide
April 2017
www.lexmark.com
Machine type(s):
7015
Model(s):
470, 630, 670, 675