Lexmark MX617 User Guide

Lexmark MX617 Manual

Lexmark MX617 manual content summary:

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    MX610, MX611, MX617 User's Guide June 2017 Machine type(s): 7016 Model(s): 630, 670, 675 www.lexmark.com
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    Contents 2 Contents Safety information 7 Conventions...7 Learning about the printer 10 Finding information about the printer...10 Selecting a location for the printer...11 Printer configurations...12 Using the Embedded Web Server...14 Understanding the basic functions of the scanner 15 Using the
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    ...60 Using the standard bin and paper stop...65 Linking and unlinking trays...66 Paper and specialty media guide 69 Using specialty media...69 Paper guidelines...71 Supported paper sizes, types, and weights 74 Printing...78 Printing a document...78 Printing from a mobile device...79 Printing from
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    Network/Ports menu...144 Security menu...157 Settings menu...164 Help menu...213 Saving money and the environment 214 Saving paper and toner...214 Saving energy...214 Recycling...218 Securing the printer 219 Statement of Volatility...219 Erasing volatile memory...219 Erasing non‑volatile memory
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    ...245 Paper jam in the multipurpose feeder...246 Paper jam in trays...247 Paper jam in the finisher...248 Staple jam in the finisher...250 Troubleshooting 252 Understanding the printer messages...252 Solving printer problems...267
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    Contents 6 Solving print problems...275 Solving copy problems...302 Solving fax problems...306 Solving scanner problems...312 Solving home screen application problems 317 Embedded Web Server does not open...318 Contacting customer support...319 Notices...320 Product information...320 Edition
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    performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure. This product uses a printing process release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid
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    hardware options must have a surface able to support the dimensions of the options. • Keep problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service lexmark.com/multifunctionprinters.
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    cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding. SAVE THESE INSTRUCTIONS.
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    • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide
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    11 What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site- support: http://support.lexmark.com • Documentation • Driver downloads Note: Select your country or region, and then select your product to view the appropriate
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    multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
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    Learning about the printer Basic model 2 1 13 3 4 5 7 6 1 Display 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Standard bin 6 Multipurpose feeder 7 Standard 550‑sheet tray Note: A lockable 550‑sheet tray is also available. For more information, contact the place where you purchased the
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    Learning about the printer 14 Configured model 1 Optional 250‑sheet tray 2 Optional 550‑sheet tray 3 Optional stapler 1 2 3 3 1 2 Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers. If the printer is installed on a
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    Learning about the printer 15 3 Press Enter. The Embedded Web Server page appears. Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the
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    Understanding the printer control panel 16 Understanding the printer control panel Using the printer control panel Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or
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    Understanding the printer control panel 17 Indicator light Solid green Blinking red Printer status The printer is on, but idle. The printer requires user intervention. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode.
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    for held jobs, excluding confidential print jobs • Profile names • Bookmark container or print job names • USB container or print job names for supported file types Features Feature Description Menu trail line A menu trail line is located at the top of each menu screen. This feature shows Example
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    IP address Example: 123.123.123.123 Description • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. • Show intervention messages so the printer can continue processing. The IP address of your network printer is located at the
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    Understanding the printer control panel 20 Other touch-screen buttons Touch Accept To Save a setting. Cancel Reset • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset values on the screen.
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    only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to http://support.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users 1 In the Run dialog
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    Setting up and using the home screen applications 22 2 Open a Web browser, and then type the printer IP address in the address field. 3 Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen 1 Open a Web browser,
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    Manuals tab, and then select the document for the home screen application. Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark
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    , touch Card Copy on the printer home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com.
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    , and then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan
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    fied destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are
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    To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When saving file, click Export Embedded Solutions Settings File, and then follow the instructions on the computer screen to save the configuration file. • To
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    as well, and unplug any cables going into the printer. Available internal options • Memory card - DDR3 DIMM - Flash memory • Fonts • Firmware Forms Barcode Prescribe IPDS Printcryption • Printer hard disk • LexmarkTM Internal Solutions Ports (ISP) - Parallel 1284‑B interface - MarkNet N8130 10/100
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    Additional printer setup 29 Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before
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    Additional printer setup 30 1 Memory card connector 2 Option card connector 3 Printer hard disk connector 4 Lexmark Internal Solutions Port connector 4 Close the shield, and then the access door. Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the controller board
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    board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print
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    Additional printer setup 32 Installing an optional card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before
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    connector on the card must touch and be flush with the controller board. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the controller
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    Additional printer setup 34 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Open the controller board access door. 2 Lightly
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    Additional printer setup 35 1 ISP solution 2 Screw to attach the ISP to the bracket 3 ISP exterior cover 4 Screws to attach the ISP metal bracket to the printer cage 5 Plastic bracket 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide
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    Additional printer setup 36 6 Secure the ISP solution to the plastic bracket using the long screw. 7 Tighten the two screws on the end of the ISP solution.
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    Additional printer setup 37 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP. 9 Attach the ISP exterior cover at an angle by inserting the left hinges first.
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    Additional printer setup 38 10 Lower the rest of the cover, and then slide the cover to the right. 11 Run the ISP cable through the controller board shield.
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    Additional printer setup 39 12 Open the shield using the green handle. 1 2 13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then you need to remove it. For more information, see "
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    Close the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print
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    Additional printer setup 41 a Using a flat‑head screwdriver, loosen the screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plug and the receptacle are color‑coded blue.
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    shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print
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    Additional printer setup 43 Removing a printer hard disk Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller
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    purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: • Printer stand • Optional 250‑ or
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    Additional printer setup 45 2 Unpack the tray, and then remove all packing material. 3 Pull out the tray from the base. 1 2 2 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly
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    electrical outlet, and then turn on the printer. 2 1 Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print
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    printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the adapter plug to access the port.
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    installer package. • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer
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    the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a . Use a new network cable when possible to avoid potential problems caused by a damaged cable. Preparing to set up the support person if you are not sure which channel to select.
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    the documentation that came with the access point, or contact your system support person. - To find the WPA/WPA2 preshared key or passphrase for in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. • An Ethernet cable is
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    item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi
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    is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field
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    Additional printer setup 53 For Macintosh users 1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. 2 Type the IP address in the address field. 3 Apply the changes. Setting up serial printing (Windows only) 1 Set the parameters in the printer. a
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    is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.
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    automatically set according to the position of the paper guides in each tray except the standard 550‑sheet tray Paper Type setting must be set manually for all trays. Configuring : • The smallest supported Universal size is 76.2 x 76.2 mm (3 x 3 inches). • The largest supported Universal size is 215
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    Loading paper and specialty media 56 1 2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading.
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    To protect the paper from dust, you can purchase a dust cover separately. For more information, contact customer support. • If you are loading A6-size paper in the standard tray, squeeze, and then slide the length guide tab toward the center of the tray to the A6‑size position. • Make sure the width
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    Loading paper and specialty media 58 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. • There are different ways of loading letterhead depending on
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    ‑sided (duplex) printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. Overfilling may cause paper jams.
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    to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies
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    Loading paper and specialty media 61 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open.
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    Loading paper and specialty media 62 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and
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    media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering
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    Loading paper and specialty media 64 • Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.
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    Loading paper and specialty media 65 • Load envelopes with the flap on the left side facedown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control
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    Loading paper and specialty media 66 Linking and unlinking trays The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name. Linking and
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    Loading paper and specialty media 67 Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Names 2 Select a custom name, and then type a custom paper type name. 3 Touch . 4 Touch Custom Types, and then verify that the new custom paper type name has replaced the
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    Loading paper and specialty media 68 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. 3 Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using
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    Paper and specialty media guide 69 Paper and specialty media guide Using specialty media Tips on using letterhead • 195°C (383°F). • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack to prevent
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    supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark and could void the printer and toner cartridge warranties. • Do not strip on the leading and driver edge, and use a non‑ paper handling problems. •
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    specialty media guide 71 • 90 g/m2 (24 lb) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond paper. Curl Curl is the and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it
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    guide 72 For 60-90‑g/m2 (16-24‑lb) bond paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems trouble‑
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    guide 73 Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner Lexmark supports problems in
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    Paper and specialty media guide 74 Supported paper sizes, types, and weights Supported paper sizes Paper size and dimension Business card Standard Optional 250‑ 550‑sheet tray or 550‑sheet tray X X Multipurpose feeder X ADF Scanner Duplex glass printing X X 3 x 5 X X 1 X X 4 x
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    Paper and specialty media guide 75 Paper size and dimension Standard Optional 250‑ length is at least 279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder. Supported paper types and weights Note: Labels, transparencies, envelopes, and card
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    Paper and specialty media guide 76 Paper type Plain paper Standard 550‑sheet tray 250‑ or 550‑ on a table facedown. ADF Scanner glass Paper sizes, types, and weights supported by the optional finisher Supported paper sizes Paper size A4 A5 A6 JIS B5 Letter Legal Executive Dimensions 210
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    Paper and specialty media guide 77 Paper size Oficio (México) Folio Statement 176 x 250 mm (6.9 x 9.8 in.) Staple finisher X X X X X X X X X Supported paper types and weights Paper type Plain paper Card stock Transparencies Recycled Paper labels Bond Envelope Rough envelope Letterhead Preprinted
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    job. 1 From the document that you are trying to print, open the Print dialog. 2 If necessary, adjust the settings. 3 Send the print job. Adjusting toner darkness 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home
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    Mopria‑certified printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home screen of your mobile device, launch a printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer models. 1 From
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    Mobile Print allows you to send documents and images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation
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    the home screen to print files from the flash drive. Supported flash drives and file types Notes: • High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New
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    Printing 82 Recommended flash drives • Lexar JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) File type Documents: • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing confidential
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    Printing 83 2 Touch Submit. Printing held jobs 1 From the document you are trying to print, open the Print dialog. 2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print and Hold. 3
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    Printing 84 Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel
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    when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper light comes on when the paper is loaded properly. 2 Adjust the paper guides.
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    Copying 86 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you
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    > Copy It 5 If there are no trays that support letterhead, then navigate to: Manual Feeder > select the size of the letterhead > Letterhead . 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size
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    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > 4 Navigate to: Copy to > Auto Size Match > > Copy It The scanner identifies the
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    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > 4 Navigate to: Copy to > Letter > > Copy It The scanner identifies the different
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    value by 1%. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Content 4 Touch the button
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    ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets
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    . • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Paper Saver > select the output you want > > Copy It Note: If Paper Saver is set to
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    . • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Header/Footer > select where you want to place the header or footer > select the type
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    the difference. • If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the paper size of the
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    Copying 95 Sides (Duplex) This option lets you make one- or two-sided copies from one- or two-sided original documents. Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be
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    or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models.
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    E-mailing 97 E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑
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    E-mailing 98 Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
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    2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original If you are loading a document into the ADF tray, then adjust the paper guides. 3 Press #, then enter the shortcut number using the keypad, and then
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    ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > > type the name of the recipient > Search 4 Touch the name of the recipient. Note: To enter
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    E-mailing 101 3 Select the file type you want to send. Note: If you select Secure PDF, then you will be prompted to enter your password twice. 4 Touch > Send It. Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch Cancel Job while
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    E-mailing 102 Send As This option lets you set the output type for the scan image. Select one of the following: • PDF-Use this to create a single file with multiple pages. This can be sent as a secured or compressed file. • TIFF-Use this to create multiple files or a single file. If Multi-page TIFF is
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    or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models.
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    Faxing 104 Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including two-sided pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine
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    Faxing 105 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings >
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    You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the
  • Lexmark MX617 | User Guide - Page 107
    Faxing 107 Connected to the same telephone wall jack PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. 3 Connect the answering machine to the telephone port of the printer.
  • Lexmark MX617 | User Guide - Page 108
    Faxing 108 Connected to different wall jacks PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive
  • Lexmark MX617 | User Guide - Page 109
    works best if you are using voice mail more often than fax, and if you subscribe to a distinctive ring service. • When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes
  • Lexmark MX617 | User Guide - Page 110
    printer, remove any installed adapter plug from the telephone port of the printer, and then connect the telephone. Setting up fax using VoIP telephone service CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such
  • Lexmark MX617 | User Guide - Page 111
    Faxing 111 CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm. CAUTION-POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched
  • Lexmark MX617 | User Guide - Page 112
    Faxing 112 • To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone. Setting up fax using cable modem connection CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such
  • Lexmark MX617 | User Guide - Page 113
    Faxing 113 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to an active analog telephone wall jack. 3 Connect your analog telephone to
  • Lexmark MX617 | User Guide - Page 114
    . Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark adapter plug Connecting the printer to a non‑RJ11 wall jack Part number 40X8519 LINE EXT
  • Lexmark MX617 | User Guide - Page 115
    Faxing 115 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
  • Lexmark MX617 | User Guide - Page 116
    Faxing 116 Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on it to load the Web page correctly. 2 Click Security > Set Date and Time. 3 In the Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is
  • Lexmark MX617 | User Guide - Page 117
    . • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax. 4 Enter the fax number or a shortcut. Note: To add recipients, touch Next number, and then enter the recipient
  • Lexmark MX617 | User Guide - Page 118
    ® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, . 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > > type the name of the
  • Lexmark MX617 | User Guide - Page 119
    2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > required. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax number.
  • Lexmark MX617 | User Guide - Page 120
    . • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options 4 From the Resolution area, touch the arrows to select the resolution you
  • Lexmark MX617 | User Guide - Page 121
    Faxing 121 Viewing a fax log 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy
  • Lexmark MX617 | User Guide - Page 122
    . Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer
  • Lexmark MX617 | User Guide - Page 123
    Faxing 123 5 In the "Forward to Shortcut" field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the "Forward to" menu. 6 Click Submit. Understanding the fax options Content This option lets you specify the content type
  • Lexmark MX617 | User Guide - Page 124
    or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models.
  • Lexmark MX617 | User Guide - Page 125
    Shortcut Setup 3 Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. 5 Click
  • Lexmark MX617 | User Guide - Page 126
    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. 4 Touch > Send It. Scanning an FTP using the address
  • Lexmark MX617 | User Guide - Page 127
    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: FTP > FTP > > type the name of the recipient > Search 4 Touch the name of the recipient. Note: To search for
  • Lexmark MX617 | User Guide - Page 128
    to scan your documents. 7 Review the instructions on the Scan Profile screen. a Load loading a document into the ADF tray, then adjust the paper guides. c Do either of the following: • Press #, and then up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure
  • Lexmark MX617 | User Guide - Page 129
    support Web site at http://support.lexmark.com. 1 Set up your scan‑to‑computer profile: a Launch the ScanBack Utility. b Select the printer. If no printers are listed, then contact your system support person, or click Setup to manually search for an IP address or host name. c Follow the instructions
  • Lexmark MX617 | User Guide - Page 130
    Scanning 130 Save As Shortcut This option lets you save the current settings as a shortcut by assigning a number. Original Size This option lets you set the paper size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains
  • Lexmark MX617 | User Guide - Page 131
    Sensor-This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models.
  • Lexmark MX617 | User Guide - Page 132
    Fax Settings E‑mail Settings FTP Settings Flash Drive Menu OCR Settings Print Settings Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E-mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shortcuts A list of installed
  • Lexmark MX617 | User Guide - Page 133
    133 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Note: Only installed trays and feeders
  • Lexmark MX617 | User Guide - Page 134
    Understanding the printer menus 134 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in each tray. Notes: •
  • Lexmark MX617 | User Guide - Page 135
    Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. Note: Only installed trays and feeders are listed
  • Lexmark MX617 | User Guide - Page 136
    is the factory default setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the
  • Lexmark MX617 | User Guide - Page 137
    relative texture of the card stock loaded. Notes: • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. Specify the relative texture of the recycled paper
  • Lexmark MX617 | User Guide - Page 138
    the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy To Specify the relative weight of the plain paper
  • Lexmark MX617 | User Guide - Page 139
    Understanding the printer menus 139 Use Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy
  • Lexmark MX617 | User Guide - Page 140
    the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two‑sided printing for all print jobs that specify Recycled as the
  • Lexmark MX617 | User Guide - Page 141
    two‑sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print
  • Lexmark MX617 | User Guide - Page 142
    in either direction. Notes: • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.
  • Lexmark MX617 | User Guide - Page 143
    completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the Fax Settings menu. • This menu is supported only in some printer models. Print a report containing information about the last 100 attempted, received, and blocked calls. Notes: • This menu item appears only
  • Lexmark MX617 | User Guide - Page 144
    Understanding the printer menus 144 Use Print Directory Asset Report Event Log Summary To Print a list of all the resources stored in an optional flash memory card or hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure that the memory card or hard disk is installed and working
  • Lexmark MX617 | User Guide - Page 145
    Understanding the printer menus 145 Use To PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does
  • Lexmark MX617 | User Guide - Page 146
    Understanding the printer menus 146 Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing
  • Lexmark MX617 | User Guide - Page 147
    IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or change the current TCP/IP
  • Lexmark MX617 | User Guide - Page 148
    Understanding the printer menus 148 IPv6 menu To access the menu, navigate to any of the following: • Network/Ports menu > Standard Network > Standard Network Setup > IPv6 • Network/Ports menu > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or
  • Lexmark MX617 | User Guide - Page 149
    [x] Setup > AppleTalk Use Activate Yes No View Name View Address Set Zone [list of zones available on the network] To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web
  • Lexmark MX617 | User Guide - Page 150
    Understanding the printer menus 150 Standard USB menu Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When
  • Lexmark MX617 | User Guide - Page 151
    Understanding the printer menus 151 Use Job Buffering Off On Auto Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy ENA Gateway yyy.yyy.yyy.yyy To Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. •
  • Lexmark MX617 | User Guide - Page 152
    Understanding the printer menus 152 Use To PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the
  • Lexmark MX617 | User Guide - Page 153
    It provides compatibility with most existing parallel ports and is the recommended setting. • Standard tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. Notes: • Off is the factory default setting. • The
  • Lexmark MX617 | User Guide - Page 154
    Understanding the printer menus 154 Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the
  • Lexmark MX617 | User Guide - Page 155
    Understanding the printer menus 155 Use Job Buffering Off On Auto Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XONXOFF/DTRDSR Robust XON On Off Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Data Bits 7 8 Parity Even Odd None Ignore To Temporarily store print jobs on
  • Lexmark MX617 | User Guide - Page 156
    Understanding the printer menus 156 Use Honor DSR On Off To Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables. The serial port uses DSR to distinguish data sent by the computer from data created
  • Lexmark MX617 | User Guide - Page 157
    Understanding the printer menus 157 Use Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Domain
  • Lexmark MX617 | User Guide - Page 158
    Understanding the printer menus 158 Use Edit Access Controls Administrative Menus Function Access Management Solutions Cancel jobs at the Device To Control access to printer menus, firmware updates, held jobs, and other access points. Miscellaneous Security Settings menu Use To Login
  • Lexmark MX617 | User Guide - Page 159
    Understanding the printer menus 159 Use LDAP Certificate Verification Demand Try Allow Never Minimum PIN Length 1-16 To Allow the user to request a server certificate. Notes: • "Demand" is the factory default setting. This means a server certificate is requested. If a bad certificate is provided or if
  • Lexmark MX617 | User Guide - Page 160
    Understanding the printer menus 160 Use To Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for
  • Lexmark MX617 | User Guide - Page 161
    Understanding the printer menus 161 Use Delete Log Yes No Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Server [256 character string] Remote Syslog Port 1-65535 Remote Syslog Method Normal UDP Stunnel Remote Syslog Facility 0-23 Log full behavior Wrap over oldest
  • Lexmark MX617 | User Guide - Page 162
    system in which the file will be parsed or viewed. "LF (\n)" is the factory default setting. Set Date/Time menu Use Current Date and Time Manually Set Date and Time Time Zone To View the current date and time settings for the printer. Enter the date and time. Note: Date/Time
  • Lexmark MX617 | User Guide - Page 163
    Understanding the printer menus 163 Use Automatically Observe DST On Off Custom Time Zone Setup DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enable NTP On Off NTP Server Enable Authentication On Off To Set the printer
  • Lexmark MX617 | User Guide - Page 164
    Understanding the printer menus Settings menu General Settings menu Use Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Greek Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Show Supply Estimates Show
  • Lexmark MX617 | User Guide - Page 165
    Understanding the printer menus Use Run Initial setup Yes No Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional
  • Lexmark MX617 | User Guide - Page 166
    following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP corners of the home screen. Specify the display information for Black Toner. Select from the following options: When to display Do not
  • Lexmark MX617 | User Guide - Page 167
    Understanding the printer menus Use Displayed Information (continued) Paper Jam Load Paper Service Errors Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive
  • Lexmark MX617 | User Guide - Page 168
    Understanding the printer menus Use Screen Brightness 20-100 One Page Copy Off On Audio Feedback Button Feedback On Off Volume 1-10 Show Bookmarks Yes No Allow Background Removal On Off Allow Custom Job Scans On Off Scanner Jam Recovery Job Level Page Level Web Page Refresh Rate 30-300 Contact Name
  • Lexmark MX617 | User Guide - Page 169
    Understanding the printer menus Use Timeouts Standby Mode Disabled 1-240 Timeouts Sleep Mode Disabled 1-120 Timeouts Print with Display Off Allow printing with display off Display on when printing Timeouts Hibernate Timeout Disabled 20 minutes 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1
  • Lexmark MX617 | User Guide - Page 170
    Understanding the printer menus Use Timeouts Wait Timeout Disabled 15-65535 Timeouts Job Hold Timeout 5-255 Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 Print Recovery Jam Recovery On Off Auto
  • Lexmark MX617 | User Guide - Page 171
    Understanding the printer menus 171 Use Accessibility Settings Speech Rate Very Slow Slow Normal Fast Faster Very Fast Rapid Very Rapid Fastest Accessibility Settings Headphone Volume 1-10 Press Sleep Button Do Nothing Sleep Hibernate Press and Hold Sleep Button Do Nothing Sleep Hibernate Factory
  • Lexmark MX617 | User Guide - Page 172
    Understanding the printer menus 172 Use Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver Off 2‑up Portrait 4‑up Portrait 2‑up Landscape 4‑up Landscape
  • Lexmark MX617 | User Guide - Page 173
    Understanding the printer menus 173 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match Multipurpose Feeder
  • Lexmark MX617 | User Guide - Page 174
    Understanding the printer menus 174 Use Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Overlay Confidential Copy Draft Urgent Custom Off Custom Overlay Allow priority copies On Off Custom Job scanning On Off Allow Save
  • Lexmark MX617 | User Guide - Page 175
    Understanding the printer menus 175 Use Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 Adjust ADF Skew Auto Off On
  • Lexmark MX617 | User Guide - Page 176
    the printer menus 176 General Fax Settings Use Restore Factory Defaults Optimize Fax Compatibility Fax Name Fax Number Fax ID Fax Name Fax Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly send All send Cancel Faxes Allow Don't Allow Caller ID Off Primary Alternate
  • Lexmark MX617 | User Guide - Page 177
    Understanding the printer menus 177 Use Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Fax Send Settings Use
  • Lexmark MX617 | User Guide - Page 178
    Understanding the printer menus 178 Use Original Size Letter Legal Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge Content
  • Lexmark MX617 | User Guide - Page 179
    Behind a PABX Yes No Enable ECM Yes No Enable Fax Scans On Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse scanned at the printer. Note: On is the factory default setting. Allow the print driver to send fax jobs. Note: Yes is the factory default setting. Save fax numbers
  • Lexmark MX617 | User Guide - Page 180
    : 0 is the factory default setting. Correct the slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in some printer models. Specify if the original document is scanned edge-to‑edge before faxing. Note: Off is the factory default setting.
  • Lexmark MX617 | User Guide - Page 181
    On Off Fax Receive Settings Use Enable Fax Receive On Off Enable Caller ID On Off Fax Job Waiting None Toner Toner and Supplies Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 0-9 Auto Reduction On Off To Adjust the sharpness of a fax. Note: 3 is the factory default setting. Specify warm
  • Lexmark MX617 | User Guide - Page 182
    Understanding the printer menus 182 Use Paper Source Auto Tray [x] Multipurpose Feeder Sides (Duplex) Off On Separator Sheets Off Before Job After Job Separator Sheet Source Tray [x] Multipurpose Feeder Output Bin Standard Bin Bin [x] Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax
  • Lexmark MX617 | User Guide - Page 183
    Off Enable Call Log On Off To Enable the printer to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Note: Off is the factory default setting. Specify whether prints are stapled. Notes: • Off is the factory default setting
  • Lexmark MX617 | User Guide - Page 184
    Understanding the printer menus 184 Use Log Output Bin Standard Bin Bin [x] To Specify the bin for the printed fax logs. Note: Standard Bin is the factory default setting. Speaker Settings Use Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume Off On To
  • Lexmark MX617 | User Guide - Page 185
    Understanding the printer menus 185 Use Image Format PDF (.pdf) XPS (.xps) TIFF (.tif) Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600
  • Lexmark MX617 | User Guide - Page 186
    Understanding the printer menus 186 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Use Multi‑Page TIFF On Off Enable Analog Receive Off On To Specify
  • Lexmark MX617 | User Guide - Page 187
    Understanding the printer menus 187 Use E‑mail Server Setup Max E‑mail size 0-65535 KB E‑mail Server Setup Size Error Message E‑mail Server Setup Limit destinations E‑mail Server Setup Web Link Setup Server Login Password Path File Name Web Link Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps)
  • Lexmark MX617 | User Guide - Page 188
    Understanding the printer menus 188 Use Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Off On Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio
  • Lexmark MX617 | User Guide - Page 189
    Understanding the printer menus 189 Use Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page Tiff On Off TIFF Compression LZW JPEG Transmission Log Print log
  • Lexmark MX617 | User Guide - Page 190
    Understanding the printer menus 190 Use Custom Job scanning On Off Scan Preview On Off Allow Save as Shortcut On Off Background Removal ‑4 to 4 Color Balance Cyan‑Red Magenta-Green Yellow-Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255
  • Lexmark MX617 | User Guide - Page 191
    Understanding the printer menus 191 Use Negative Image Off On Shadow Detail ‑4 to 4 Adjust ADF Skew Auto Off On Scan edge to edge Off On Sharpness 1-5 Temperature ‑4 to 4 Use cc:/bcc: Off On FTP Settings menu Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) To Create
  • Lexmark MX617 | User Guide - Page 192
    Understanding the printer menus 192 Use PDF Settings PDF Version 1.2-1.7 A-1a A-1b PDF Compression Normal High Secure PDF Off On Searchable PDF Off On Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Off
  • Lexmark MX617 | User Guide - Page 193
    Understanding the printer menus 193 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality Best for
  • Lexmark MX617 | User Guide - Page 194
    Understanding the printer menus 194 Use TIFF Compression LZW JPEG Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Multipurpose Feeder FTP bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off Scan Preview On Off Allow Save as Shortcut On Off
  • Lexmark MX617 | User Guide - Page 195
    : 0 is the factory default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in some printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the
  • Lexmark MX617 | User Guide - Page 196
    Understanding the printer menus 196 Flash Drive menu Scan Settings Use Format PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings PDF Version 1.2-1.7 A-1a A-1b PDF Compression Normal High Secure PDF Off On Searchable PDF Off On Content Type Text Graphics Text/Photo
  • Lexmark MX617 | User Guide - Page 197
    Understanding the printer menus 197 Use Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original
  • Lexmark MX617 | User Guide - Page 198
    Understanding the printer menus 198 Use Text/Photo Default 5-90 Photo Default 5-90 Use Multi‑Page TIFF On Off Scan Bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off Scan Preview On Off Background Removal ‑4 to 4 Color Balance Cyan‑Red Magenta-Green Yellow-Blue Color Dropout Color Dropout
  • Lexmark MX617 | User Guide - Page 199
    a default number of copies for each print job. Note: 1 is the factory default setting. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs. Note: Tray 1 is the factory default setting. Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack
  • Lexmark MX617 | User Guide - Page 200
    Understanding the printer menus 200 Duplex Binding Long Edge Short Edge Define binding for two‑sided pages in relation to page orientation. Notes: • Long Edge is the factory default setting. It assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •
  • Lexmark MX617 | User Guide - Page 201
    Understanding the printer menus 201 OCR Settings menu Note: This menu appears only if you have purchased and installed the AccuRead OCR solution. Use To Auto Rotate On Off Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Despeckle Off On
  • Lexmark MX617 | User Guide - Page 202
    Understanding the printer menus Use Job Waiting On Off Print Area Normal Whole Page Download Target RAM Flash Disk Resource Save On Off 202 To Specify that print jobs be removed from the print queue if they require unavailable printer options or custom settings. Print jobs removed from the print
  • Lexmark MX617 | User Guide - Page 203
    Understanding the printer menus 203 Use Print All Order Alphabetical Oldest First Newest First Finishing menu Use Sides (Duplex) 1 sided 2 sided Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Separator Sheets Off Between
  • Lexmark MX617 | User Guide - Page 204
    factory default setting. Specify whether printed output is stapled. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple finisher is installed. Print a report that confirms that the staple finisher is functioning properly. Note: This menu item appears only
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    applied to images. Note: Auto is the factory default setting. Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output. Note: 0 is the factory default setting. Adjust the contrast of printed objects. Note: 0 is the factory default setting. Job
  • Lexmark MX617 | User Guide - Page 206
    Understanding the printer menus 206 Use Accounting Log Frequency Daily Weekly Monthly Log Action at End of Frequency None E‑mail Current Log E‑mail & Delete Current Log Post Current Log Post & Delete Current Log Log Near Full Level Off 1-99 Log Action at Near Full None E‑mail Current Log E‑mail &
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    screen after the deletion. Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of
  • Lexmark MX617 | User Guide - Page 208
    Understanding the printer menus 208 XPS menu Use Print Error Pages Off On PDF menu Use Scale to Fit Yes No Annotations Do Not Print Print PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk To Print a page containing information on errors,
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    set is a set of alphabetical and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Change the point size for scalable typographic fonts. Notes: • 12
  • Lexmark MX617 | User Guide - Page 210
    PCL Emulation Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Envelope Off None 0-199 To Specify the number of lines that print on each page. Notes: • 60 is the US factory default
  • Lexmark MX617 | User Guide - Page 211
    Understanding the printer menus 211 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No To Display the factory default setting
  • Lexmark MX617 | User Guide - Page 212
    Understanding the printer menus 212 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width To Set the
  • Lexmark MX617 | User Guide - Page 213
    Use Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide To Set the image orientation. Note: Portrait is the factory default setting. Description Prints
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    lexmark.com/recycle By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter outlines the settings and tasks that may yield a greater environmental benefit. Saving paper and toner Lexmark supports in the print driver. • Print multiple
  • Lexmark MX617 | User Guide - Page 215
    General Settings > Eco‑Mode > select a setting Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start
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    Saving money and the environment 216 Adjusting Sleep mode 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode 2 In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode. 3 Apply the changes. Using Hibernate mode
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    the Day(s) menu, select the day or days. 6 Click Add. Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address
  • Lexmark MX617 | User Guide - Page 218
    you want to recycle, and then select your country or region from the list. 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to
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    . • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note
  • Lexmark MX617 | User Guide - Page 220
    Securing the printer 220 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions-Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data-Erase fax settings and data by selecting Wipe All
  • Lexmark MX617 | User Guide - Page 221
    Securing the printer 221 • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard
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    additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server-Security: Administrator's Guide at http://support.lexmark.com.
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    Maintaining the printer 223 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock
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    Maintaining the printer 224 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all
  • Lexmark MX617 | User Guide - Page 225
    caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
  • Lexmark MX617 | User Guide - Page 226
    com/regions. MX610 and MX611 Regular cartridges Item Worldwide Extra high yield toner cartridge 60F0XA0 For more information on countries located in each region, go to www.lexmark.com/regions. MX617 Return program cartridges Item United States and Canada European Economic Area (EEA+) Rest
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    toner from toner cartridge. For more information on replacing the imaging unit, see the instruction sheet that came with the supply. Part name Imaging unit Lexmark ordered and replaced if necessary. • Contact your service representative to replace the maintenance kit. Maintenance kit 100
  • Lexmark MX617 | User Guide - Page 228
    . Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door.
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    Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems
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    Maintaining the printer 230 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
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    -Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging
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    Maintaining the printer 232 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Replacing the staple cartridge 1 Open the stapler door.
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    Maintaining the printer 233 2 Pull out the staple cartridge from the finisher. 3 Hold both sides of the empty staple case with your fingers, pull, and then lift the empty staple case from the cartridge. 3 1 2 4 Remove the spare staple case from its holder. 5 Insert the spare staple case into
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    the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer.
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    Maintaining the printer 235 • Any cart used to move the hardware options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring movements. • Make sure that your fingers are not under the
  • Lexmark MX617 | User Guide - Page 236
    on the Software and Documentation CD or the Embedded Web Server - Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer
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    run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable
  • Lexmark MX617 | User Guide - Page 238
    Managing the printer 238 Notification Description 1 The printer generates an e-mail about the status of the supply when supply notification is enabled. 2 The printer stops when some supplies become empty to prevent damage. 4 Click Submit. Restoring factory default settings If you want to keep a
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    below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper.
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    Clearing jams 240 Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes,
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    Clearing jams 241 Jam location 8 Finisher rear door 9 Finisher standard bin Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the ADF cover.
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    Clearing jams 242 Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Remove the jammed paper. Note: Make sure that all paper fragments are
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    Clearing jams 243 Paper jam in the front door CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the front door. 2 Remove the toner cartridge.
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    unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may removed. 5 Insert the imaging unit. Note: Use the arrows inside the printer as guides.
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    Clearing jams 245 6 Insert the toner cartridge. 7 Close the front door. Paper jam in the duplex unit 1 Remove the tray. 1
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    Clearing jams 246 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Flex, fan,
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    Clearing jams 247 4 Reload paper, and then adjust the paper guide. Paper jam in trays 1 Remove the tray. 1 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 248 3 Insert the tray. Paper jam in the finisher Paper jam in the finisher bin 1 Remove paper from the standard bin. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 249 Paper jam in the finisher rear door 1 Open the finisher rear door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Open the finisher narrow door, and then remove any paper fragments. 4 Close the narrow and rear doors.
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    Clearing jams 250 Staple jam in the finisher 1 Open the staple access door. 2 Remove the staple cartridge holder. 3 Lift the staple guard, and then remove the loose staples.
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    Clearing jams 251 4 Close the staple guard. 5 Insert the staple cartridge holder. 6 Close the staple access door.
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    panel to clear the message and continue printing. Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to
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    Troubleshooting 253 Change [paper source] to [custom string] load [orientation] Try one or more the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the tray. 4 Contact customer support. • From the printer control panel, touch Continue to clear the message and resume the job.
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    Troubleshooting 254 Close rear door Close the rear door of the printer. Close finisher rear door Close the rear door of the finisher. Close front door
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    Troubleshooting 255 Defective flash detected [51] Try one or more of the following: • drive. Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub
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    Troubleshooting 256 Fax partition inoperative. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Turn off the printer, and then turn it back on. If the message appears again, then contact your system support
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    Troubleshooting 257 Incompatible enough for the data being printed. • Check the length and width guides and make sure the paper is loaded properly in the tray. • to free up additional printer memory. Insufficient memory to support Resource Save feature [35] Install additional printer memory or
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    Troubleshooting 258 Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct
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    Troubleshooting 259 Load multipurpose feeder with [custom type name] [paper orientation] need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, touch Continue to
  • Lexmark MX617 | User Guide - Page 260
    more information, visit the Lexmark support Web site at http://support.lexmark.com. No analog phone line connected to modem, fax is disabled. Connect the printer to an analog phone line. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit
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    these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. Note: For a list of supported supplies, see the "Ordering supplies" section or go to www.lexmark.com. Not enough free space in flash memory for resources [52] Try one or more of
  • Lexmark MX617 | User Guide - Page 262
    replacement cartridge, then see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace defective imaging unit [31.xy] Replace the defective imaging unit to clear the message. For more information, see the instruction sheet that came with the supply. Note: If you do not
  • Lexmark MX617 | User Guide - Page 263
    maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message. Replace missing imaging unit [31.xy] Install the missing imaging unit. For more information, see the instruction sheet that came with the supply. Reinstall missing
  • Lexmark MX617 | User Guide - Page 264
    supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark contact your system support person. Scanner disabled. Contact system administrator if problem persists. [
  • Lexmark MX617 | User Guide - Page 265
    Troubleshooting 265 Scanner jam, remove all originals from the scanner [ firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. Standard USB port disabled [56] Try one
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    Troubleshooting 266 Supply needed to complete job Do either of the following: • Install the missing supply to complete the job. • Cancel the current the flash memory may be defective and needs to be replaced. Unsupported disk Remove the unsupported printer hard disk, and then insert a supported one.
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    message. Note: If the message appears again, then contact your system support person. Solving printer problems • "Basic printer problems" on page 267 • "Option problems" on page 270 • "Paper feed problems" on page 273 Basic printer problems The printer is not responding Action Step 1 Make sure the
  • Lexmark MX617 | User Guide - Page 268
    Troubleshooting 268 Action Yes No Step 3 Go to step 4. Check if one end of the power cord is plugged into the printer and the other to a
  • Lexmark MX617 | User Guide - Page 269
    Troubleshooting driver. Are the port settings correct? Step 11 Check the installed printer driver. Go to step 12. Is the correct printer driver installed? Step 12 The problem printer. Use correct printer driver settings. Install the correct printer driver. Contact customer support. No Go to step
  • Lexmark MX617 | User Guide - Page 270
    Troubleshooting 270 Option problems Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer the internal option is selected. The problem is solved. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs
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    if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 48. The problem is solved. Is the tray available in the printer
  • Lexmark MX617 | User Guide - Page 272
    Troubleshooting 272 Cannot detect memory card Action Yes Make sure the memory card is installed. The problem is a Install the memory card Internal Solutions Port operate correctly? No Contact customer support. No Check if you have a supported ISP. Note: An ISP from another printer may
  • Lexmark MX617 | User Guide - Page 273
    Troubleshooting parallel interface card operate correctly? Paper feed problems Paper frequently jams Action Yes Step 1 Go paper guides are aligned with the paper size indicators on the tray. • Check if the paper guides are No Check if you have a supported USB or parallel interface card. Note
  • Lexmark MX617 | User Guide - Page 274
    Troubleshooting 274 Action Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 3. No The problem . Yes Contact customer support. No The problem is solved. Does
  • Lexmark MX617 | User Guide - Page 275
    Troubleshooting 275 Solving print problems Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem is a From the control panel, check if the documents appear in the solved. Held Jobs list. Note: If the documents are not listed, then print
  • Lexmark MX617 | User Guide - Page 276
    Troubleshooting 276 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact customer support. Error message about reading the flash drive appears Action Step 1 Check if the flash drive is inserted into the front USB port. Note:
  • Lexmark MX617 | User Guide - Page 277
    Troubleshooting 277 Incorrect characters print Action Yes Step 1 Make sure the Network or Network [x], and then set SmartSwitch to On. b Resend the print job. Contact customer support. The problem is solved. Do incorrect characters print? Job prints from the wrong tray or on the wrong paper
  • Lexmark MX617 | User Guide - Page 278
    Troubleshooting 278 Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to "(1,2,3) (1,2,3)." b Resend the print job. Yes The problem Contact customer support. Multiple‑language PDF files do not print Action Yes Step 1 The problem is a
  • Lexmark MX617 | User Guide - Page 279
    Go to step 2. Does the print speed increase? Step 2 The problem is a Replace the fuser. For more information on installing the fuser, solved. see the instruction sheet that came with the part. b Resend the print job. Contact customer support. Does the print speed increase? Print jobs do not
  • Lexmark MX617 | User Guide - Page 280
    Troubleshooting 280 Action Yes Step 4 a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer. The problem software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Do the
  • Lexmark MX617 | User Guide - Page 281
    print job. The problem is solved. Did the job print? No Go to step 4. Go to step 5. Go to step 6. Contact customer support. Tray linking does not paper guides are in the correct positions for the size of the paper loaded in each tray. • Check if the paper size indicators on the paper guides are
  • Lexmark MX617 | User Guide - Page 282
    > Timeouts b Increase the Print Timeout setting, and then touch Submit. c Resend the print job. Yes The problem is solved. Did the file print correctly? Print quality problems Characters have jagged or uneven edges No Contact customer support. No Check the original file for manual page breaks.
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    Fonts 2 Touch PCL Fonts or PostScript Fonts. b Use a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person. c Resend the print job. No The problem is solved. Do prints still contain characters that have jagged or
  • Lexmark MX617 | User Guide - Page 284
    unit, and then the cartridge. b Resend the print job. The problem is solved. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Is the printer still printing blank pages? Clipped pages or
  • Lexmark MX617 | User Guide - Page 285
    the tray to match the paper size specified in the tray settings. The problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit
  • Lexmark MX617 | User Guide - Page 286
    Troubleshooting 286 Prints on color transparencies appear dark when projected Note: This problem correct? Step 2 Reduce the toner darkness, and then resend the print job. The problem is solved. Go to step the print job. The problem is solved. Contact customer support. Does the print on
  • Lexmark MX617 | User Guide - Page 287
    Troubleshooting 287 Action Step 4 Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Yes Contact customer support. No The problem job. Yes The problem is solved. Did the background disappear from the prints? Step 2 Adjust the toner darkness to a
  • Lexmark MX617 | User Guide - Page 288
    print job. Did the background disappear from the prints? Incorrect margins on prints 288 Yes The problem is solved. No Contact customer support. ABCD ABCD ABCD Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job
  • Lexmark MX617 | User Guide - Page 289
    Troubleshooting 289 Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Yes Go to step 2. No Adjust the width and length guides. Are the width and length guides The problem is support. solved. Is the
  • Lexmark MX617 | User Guide - Page 290
    job. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved.
  • Lexmark MX617 | User Guide - Page 291
    Troubleshooting 291 Repeating defects appear on prints Action Step 1 Measure the 2 Take note of the distance, and then contact customer support at http://support.l exmark.com or your service representative. Contact customer The problem is support at solved. http://support.lexm ark.com or your
  • Lexmark MX617 | User Guide - Page 292
    Troubleshooting 292 Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step 3. a From the
  • Lexmark MX617 | User Guide - Page 293
    Troubleshooting Action Step 6 Replace the imaging unit, and then resend the print job. Is the print still too dark? Print is too light 293 Yes Contact customer support. No The problem is solved. Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner darkness
  • Lexmark MX617 | User Guide - Page 294
    The problem is solved. Is the print still too light? Step 6 Go to step 7. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, problem is support. solved. Is the print still too light? Skewed print AAABBBC)CCDDD)EEE Action Step 1 a Move the width and length guides
  • Lexmark MX617 | User Guide - Page 295
    Troubleshooting 295 Action Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend the print job. Yes Contact customer support. No The problem is solved. Is the print still skewed? Printer is printing solid black pages Action Yes Step 1 a Reinstall the imaging
  • Lexmark MX617 | User Guide - Page 296
    Troubleshooting 296 Transparency print quality is poor Action Step 1 From the printer 2 Contact customer a Check if you are using a recommended type of transparency. support. b Resend the print job. The problem is solved. Is the print quality still poor? Streaked horizontal lines appear on
  • Lexmark MX617 | User Guide - Page 297
    Troubleshooting 297 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do streaked horizontal lines appear on prints? Streaked vertical lines
  • Lexmark MX617 | User Guide - Page 298
    job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexm ark.com or your service representative. The problem is solved.
  • Lexmark MX617 | User Guide - Page 299
    feeder with a recommended type of paper. b Resend the print job. The problem is solved. Do horizontal voids appear on prints? Step 3 Go to step 4. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning
  • Lexmark MX617 | User Guide - Page 300
    or feeder with a recommended type of paper. b Resend the print job. The problem is solved. Do vertical voids appear on prints? Step 4 Go to step 5. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning
  • Lexmark MX617 | User Guide - Page 301
    Troubleshooting 301 Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1
  • Lexmark MX617 | User Guide - Page 302
    loaded in the tray? Step 2 Resend the print job. Contact customer support. No Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray. The problem is solved. Does the toner still rub off? Uneven print density Action Replace the imaging unit, and
  • Lexmark MX617 | User Guide - Page 303
    Troubleshooting 303 Copier does not respond Action Step 1 Check if an error that keeps the scanner unit open. c Lower the scanner unit. The problem is solved. Did the scanner unit close properly? No Contact customer support. Poor copy quality Action Step 1 Check if an error or status message
  • Lexmark MX617 | User Guide - Page 304
    Troubleshooting 304 Action Yes Step 3 Go to step 4. If dark marks appear check for print quality problems. a From the General Settings menu, adjust the Eco‑Mode settings. b From the Copy menu, adjust the toner darkness. c If the print remains faded, then replace the toner cartridge. Is the
  • Lexmark MX617 | User Guide - Page 305
    Troubleshooting 305 Action Step 9 Check for missing or faded text on prints. a From the Copy detail-Reduce the current background removal setting. c Resend the copy job. Contact customer support. The problem is solved. Do pages show washed‑out or overexposed prints? Partial document or photo
  • Lexmark MX617 | User Guide - Page 306
    Troubleshooting 306 Action Yes Step 3 a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. The problem is solved. Do copies print properly? No Contact customer support. Solving fax problems •
  • Lexmark MX617 | User Guide - Page 307
    Troubleshooting 307 Caller ID is not shown Action Yes Contact your telephone company to check if your telephone line The problem is is subscribed to the caller ID service. solved. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
  • Lexmark MX617 | User Guide - Page 308
    Troubleshooting 308 Action Yes Step 5 a Check the telephone wall jack. The problem is solved. 1 Plug the telephone DSL filter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you are connecting
  • Lexmark MX617 | User Guide - Page 309
    Troubleshooting 309 Action Step 7 Check for a dial tone. Did you Try sending or receiving a fax. The problem is solved. Can you send or receive a fax? Step 10 a Temporarily disable voice mail service. For more information, contact your telephone 10. Go to step 11. Contact customer support.
  • Lexmark MX617 | User Guide - Page 310
    ? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Can you Send application does not support the XPS output type. To use XPS, use the regular faxing method. Can you send faxes? Yes The problem is solved. No
  • Lexmark MX617 | User Guide - Page 311
    Troubleshooting 311 Action Yes Step 2 Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. The problem . • Dial the telephone number manually. The problem is solved. Can you send
  • Lexmark MX617 | User Guide - Page 312
    quality satisfactory? Step 3 Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. The problem is solved. Is the fax print quality satisfactory? No Go to step 3. Contact customer support. Solving scanner problems • "The scanner does not
  • Lexmark MX617 | User Guide - Page 313
    Troubleshooting 313 The scanner does not respond Action Step 1 Check if the printer is work, then reconnect the other electrical equipment and then go to step 6. Step 7 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. the printer back on.
  • Lexmark MX617 | User Guide - Page 314
    Troubleshooting 314 Scan job was not successful Action Yes Step 1 Go to step make sure the Content Type and Content Source settings are correct for the document being scanned. The problem is solved. Change the Content Type and Content Source settings to match the document being scanned. Are
  • Lexmark MX617 | User Guide - Page 315
    Troubleshooting 315 Scanner unit does not close Action Check if there are obstructions in the scanner unit. a Lift the scanner unit. b Remove any obstruction keeping the scanner unit open. c Lower the scanner unit. Did the scanner unit close correctly? Yes The problem The problem is support.
  • Lexmark MX617 | User Guide - Page 316
    Troubleshooting problems. • From the General Settings menu, adjust the Eco‑Mode settings. • From the Copy menu, adjust the toner darkness. • When the print becomes faded, replace the toner the document or photo is loaded facedown on the support. scanner glass in the upper left corner. Is the
  • Lexmark MX617 | User Guide - Page 317
    Troubleshooting customer Check the cable connections between the printer and the print support. server to make sure they are secure. For more information printer and the print server secure? Solving home screen application problems An application error has occurred Action Yes Step 1 Go to
  • Lexmark MX617 | User Guide - Page 318
    Troubleshooting 318 Action Step 2 Resolve the error. Is the application working now? Yes The problem is solved. No Contact customer support. Embedded Web Server does not open Action Step 1 a Turn on the printer. b Open a Web browser, and then type the printer IP address. c Press Enter. Yes
  • Lexmark MX617 | User Guide - Page 319
    Troubleshooting 319 Action Yes Step 4 The problem is problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support
  • Lexmark MX617 | User Guide - Page 320
    and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www
  • Lexmark MX617 | User Guide - Page 321
    AccuRead, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized
  • Lexmark MX617 | User Guide - Page 322
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington,
  • Lexmark MX617 | User Guide - Page 323
    of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and Handling
  • Lexmark MX617 | User Guide - Page 324
    symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this
  • Lexmark MX617 | User Guide - Page 325
    in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
  • Lexmark MX617 | User Guide - Page 326
    Notices 326 Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time,
  • Lexmark MX617 | User Guide - Page 327
    in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable
  • Lexmark MX617 | User Guide - Page 328
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge
  • Lexmark MX617 | User Guide - Page 329
    special conditions for the Facsimile User Instructions. The grant of a telepermit for services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service number within any 30 minute period for any single manual call initiation, and • The equipment shall go on
  • Lexmark MX617 | User Guide - Page 330
    lines in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l'utilisation d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute
  • Lexmark MX617 | User Guide - Page 331
    for Internet Key Exchange version 1 (IKEv1) implemented in the product or service. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States
  • Lexmark MX617 | User Guide - Page 332
    service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web. Remote technical support
  • Lexmark MX617 | User Guide - Page 333
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark MX617 | User Guide - Page 334
    driver 48 ADF copying using 85 ADF separator roller ordering 227 adjusting copy quality 90 adjusting printer display brightness 217 adjusting Sleep mode 216 adjusting toner copy options 95 collating copies 90 color quality troubleshooting prints on color transparencies appear dark when projected
  • Lexmark MX617 | User Guide - Page 335
    type 67 creating custom name 66 Custom Types menu 141 customer support contacting 319 D darkness copy options 94 e‑mail options 101 fax troubleshooting printer display is blank 269 display, printer control panel 16 adjusting brightness 217 disposing of printer hard disk 219 distinctive ring service
  • Lexmark MX617 | User Guide - Page 336
    settings 83 networking settings 236 problem accessing 318 scanning to a service 112 DSL connection 109 standard telephone line connection 105 VoIP 110 Fax Station Name not set up. Contact system administrator. 256 Fax Station Number not set up. Contact system administrator. 256 fax troubleshooting
  • Lexmark MX617 | User Guide - Page 337
    Quiet Mode 215 Schedule Power Modes 217 H hardware options, adding print driver 48 held jobs 82 printing from a Macintosh computer 83 printing from 48 Insufficient memory to collate job [37] 257 Insufficient memory to support Resource Save feature [35] 257 Insufficient memory, some Held Jobs were
  • Lexmark MX617 | User Guide - Page 338
    internal options, adding print driver 48 Internal Solutions Port installing 33 troubleshooting 272 IP address of copying on 87 loading, multipurpose feeder 60 tips on using 69 Lexmark Mobile Print using 80 light, indicator 16 line filter 109 linking Service using 79 moving the printer 11, 234
  • Lexmark MX617 | User Guide - Page 339
    emission levels 323 Non‑Lexmark [supply type], see User's Guide [33.xy] 260 staple cartridges 227 ordering supplies toner cartridges 226 original size e‑ 261 paper feed troubleshooting message remains after jam supported by printer 75 where to load 75 Paper Weight menu 138 paper weights supported
  • Lexmark MX617 | User Guide - Page 340
    lines appear on prints 296 streaked vertical lines 297 toner fog or background shading 301 toner rubs off 301 toner specks appear on prints 301 transparency print quality is poor 296 uneven print density 302 white streaks 300 print troubleshooting confidential and other held documents do not print
  • Lexmark MX617 | User Guide - Page 341
    37] 257 Insufficient memory to support Resource Save feature [35] is disabled. 260 Non‑Lexmark [supply type], see User's Guide [33.xy] 260 troubleshooting internal option is not detected 270 Internal Solutions Port 272 memory card 272 tray problems 271 USB/parallel interface card 273 printer problems
  • Lexmark MX617 | User Guide - Page 342
    73, 214 recycling Lexmark packaging 218 Lexmark products 218 toner cartridges 218 reducing a to Network setting up 25 using 125 scan troubleshooting cannot scan from a computer 317 partial document 264 Scanner disabled. Contact system administrator if problem persists. [840.02] 264 scanner glass
  • Lexmark MX617 | User Guide - Page 343
    digital telephone service 112 DSL Lexmark 225 using recycled paper 214 supplies, ordering ADF separator roller 227 imaging unit 227 maintenance kit 227 staple cartridges 227 toner cartridges 226 Supply needed to complete job 266 supply notifications configuring 237 supported flash drives 81 supported
  • Lexmark MX617 | User Guide - Page 344
    shading 301 toner rubs off 301 toner specks appear on prints 301 transparency print quality is poor 296 uneven print density 302 white streaks on a page 300 troubleshooting, printer options internal option is not detected 270 Internal Solutions Port 272 memory card 272 tray problems 271 USB
  • Lexmark MX617 | User Guide - Page 345
    option in slot [x] [55] 267 Unsupported USB hub, please remove 255 USB port 47 USB port [x] disabled [56] 267 USB/parallel interface card troubleshooting 273 using a shortcut number scanning to an FTP address 126 using Forms and Favorites 78 using Hibernate mode 216 using recycled paper 214 using
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MX610, MX611, MX617
User's Guide
June 2017
www.lexmark.com
Machine type(s):
7016
Model(s):
630, 670, 675