Home » Lexmark Manuals » Printers » Lexmark Pinnacle Pro901 » Manual Viewer

Lexmark Pinnacle Pro901 User's Guide - Page 198

Voice over Internet Protocol VoIP, Fax Solutions software

View all Lexmark Pinnacle Pro901 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 198 highlights

cannot run fax software 153 cannot send faxes 150 error messages, printer control panel 153 troubleshooting, jams and misfeeds paper jam in the ADF 143 paper jam in the duplex unit 142 paper jam in the printer 142 paper or specialty media 144 troubleshooting, memory card cannot print from a flash drive 156 checklist 155 nothing happens when memory card is inserted 155 troubleshooting, print cannot delete documents from print queue 141 computer slows down when printing 146 poor quality at the edges of page 145 slow print speed 146 streaks or lines on printed image 145 troubleshooting, setup cannot print through USB 141 incorrect language appears on display 137 page does not print 139 printer does not respond 140 printer printing blank pages 140 printhead error 137 software did not install 138 troubleshooting, wireless cannot print over wireless network 160 changing wireless settings after installation (Mac) 106 changing wireless settings after installation (Windows) 106 photos do not print from memory card across wireless network 156 resolving communication problems 173 Wi-Fi indicator light is blinking orange 166 Wi-Fi indicator light is not lit 164 Wi-Fi indicator light is still orange 165 TX report, fax 99 U UK special wireless setup instructions 104 uninstalling printer software 25 updating printer software 25 updating the application list 70 USB 110, 125 cable 121 Macintosh 112 USB connection with network connection 125 USB port location 11 user information, fax setting 87, 89 using Macintosh printer software 23 V Virtual Private Network 160 voice mail setting up 77 voice mail, fax settings 97 Voice over Internet Protocol (VoIP) fax setup 81 VoIP adapter 81 volume, adjusting ringer and dial tone 97 speaker 97 VPN lose connection to printer 160 W Web site finding 8 WEP 101 ad hoc 106 WEP key key index 128 locating 117 Windows installing printer on wired network (Ethernet) 116 installing printer on wireless network 103 Windows software Abbyy Sprint OCR 21 Fast Pics 21 Fax Setup Utility 21 Fax Solutions software 21 Printer Home 21 Printing Preferences 21 Service Center 21 Toolbar 21 Tools for Office 21 Wireless Setup Utility 21 wired (Ethernet) networking for Macintosh 116 wired (Ethernet) networking for Windows 116 wireless 110, 125 Macintosh 112 printer does not print 159 troubleshooting 160, 164 wireless network adding a printer to existing ad hoc network 109 common home configurations 118 creating an ad hoc network using Macintosh 106 creating an ad hoc network using Windows 106 information needed for setting up wireless printing 102 installing printer on (Macintosh) 103 installing printer on (Windows) 103 interference 123 resolving communication problems 173 security 101 security information 118 signal strength 122 SSID 117 troubleshooting 157 types of wireless networks 121 wireless network compatibility 101 wireless print server not installed 170 wireless settings changing after installation (Mac) 106 wireless setup information needed for 102 wireless signal strength 122 wireless signal absorption 123 Index 198

Section	Page
Contents	2
Safety information	6
About your printer	7
Thank you for choosing this printer!	7
Minimizing your printer's environmental impact	7
Finding information about the printer	8
Understanding the parts of the printer	10
Ordering and replacing supplies	13
Ordering ink cartridges	13
Using genuine Lexmark ink cartridges	13
Replacing ink cartridges	14
Ordering paper and other supplies	15
Recycling Lexmark products	15
Using the printer control panel buttons and menus	16
Using the printer control panel	16
Understanding the home screen	17
Navigating menus using the touch screen	18
Changing the Power Saver timeout	19
Saving paper and energy with Eco-Mode	20
Resetting to factory settings	20
Using the printer software	21
Minimum system requirements	21
Using the Windows printer software	21
Using the Macintosh printer software	23
Finding and installing optional software	24
Updating the printer software (Windows only)	25
Reinstalling the printer software	25
Uninstalling the printer software	25
Installing the printer software	26
Loading paper and original documents	27
Loading the paper tray	27
Loading envelopes or photo paper	30
Loading various paper types	32
Saving paper default settings	35
Loading original documents on the scanner glass	36
Loading original documents into the ADF	36
Printing	37
Tips for printing	37
Printing basic documents	37
Printing a document	37
Collating printed copies	38
Printing pages in reverse order	38
Printing multiple pages on one sheet	39
Printing documents from a memory card or flash drive (Windows only)	40
Printing specialty documents	41
Printing envelopes	41
Printing labels	41
Printing on custom-size paper	42
Working with photos	43
Using a memory card or flash drive with the printer	43
Supported memory cards and file types	44
Printing photos using the printer control panel	44
Editing photos using the printer control panel	45
Printing photos from a memory device using the printer software	46
Printing photos from a PictBridge-enabled digital camera	47
Printing photos from a memory device using the proof sheet	48
Printing from a Bluetooth-enabled device	49
Setting up a connection between your printer and a Bluetooth-enabled device	49
Setting the Bluetooth security level	50
Printing from a Bluetooth-enabled device	51
Printing on both sides of the paper (duplexing)	52
Printing on both sides of the paper (duplexing) automatically	52
Printing on both sides of the paper (duplexing) manually	53
Managing print jobs	54
Setting your printer as the default printer	54
Changing the printing mode	55
Pausing print jobs	56
Resuming print jobs	56
Canceling print jobs	57
Copying	58
Tips for copying	58
Making copies	58
Copying photos	59
Copying an ID card	59
Copying a two-sided document	59
Enlarging or reducing images	60
Adjusting copy quality	60
Making a copy lighter or darker	60
Collating copies using the printer control panel	61
Repeating an image on one page	61
Copying multiple pages on one sheet	61
Making a duplex copy	62
Making a duplex copy automatically	62
Making a duplex copy manually	62
Canceling copy jobs	63
Scanning	64
Tips for scanning	64
Scanning to a local or network computer	64
Scanning to a flash drive or memory card	65
Scanning photos into an editing application	65
Scanning documents into an editing application	67
Scanning directly to e-mail using the printer software	68
Scanning to a PDF	68
Scanning FAQ	69
How can I improve the quality of a scan?	69
How do I scan in black and white?	69
Why am I being asked for a PIN?	69
What is an application list, and how do I update it?	70
Canceling scan jobs	70
E-mailing	71
Setting up the printer to e-mail	71
Setting up the e-mail function	71
Changing the e-mail settings after setup	71
Creating an e-mail contact list	72
Creating an e-mail contact list using the printer control panel	72
Creating an e-mail contact list using the printer software	73
Sending e-mail	74
Tips for e-mailing	74
Scanning a document or photo to e-mail	74
Attaching a document or photo to e-mail	75
Canceling an e-mail	76
Faxing	77
Setting up the printer to fax	77
Scenario 1: Standard telephone line	77
Scenario 2: Digital Subscriber Line (DSL)	80
Scenario 3: VoIP telephone service	81
Scenario 4: Digital telephone service through a cable provider	82
Scenario 5: Country-specific setup	83
Entering your user information	87
Configuring the fax settings	88
Configuring fax settings using the fax software	88
Configuring fax settings using the printer control panel	89
Creating a contact list	90
Creating a contact list using the fax software	90
Creating a contact list using the printer control panel	91
Sending faxes	91
Tips for sending faxes	92
Sending faxes using the printer control panel	92
Sending faxes using the computer	92
Receiving faxes	93
Tips for receiving faxes	93
Receiving faxes automatically	93
Receiving a fax manually	94
Faxing FAQ	94
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?	94
What is a splitter and what type of splitter should I use?	95
What is my fax number?	95
What is my dialing prefix?	95
When do I need to set Auto Answer to On?	95
How many rings should I set?	95
How do I set the distinctive ring for the printer?	96
How can I check the dial tone?	96
How do I adjust the speaker volume on the printer?	97
How can I make sure that fax calls go to the printer and voice calls go to the answering machine?	97
What settings work best with digital voice mail?	97
How do I change the resolution of the documents that I fax?	97
How do I send a fax at a scheduled time?	98
How do I send a fax using a phone calling card?	98
How do I know that the fax was sent successfully?	99
How do I view the fax history of the printer?	99
How do I print a fax on both sides of the paper?	99
How do I forward a fax?	100
Can I block faxes?	100
Can I retrieve failed faxes?	100
Networking	101
Installing the printer on a wireless network	101
Wireless network compatibility	101
Supported network security options	101
Printing a network setup page	102
Information you will need to set up the printer on a wireless network	102
Installing the printer on a wireless network	103
Installing the printer on other computers	103
Interpreting the colors of the Wi-Fi indicator light	104
Special wireless installation instructions	104
Assigning a static IP address	105
Changing wireless settings after installation	106
Advanced wireless setup	106
Creating an ad hoc wireless network	106
Adding a printer to an existing ad hoc wireless network	109
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)	110
Switching between USB, Ethernet, and wireless connections (Windows only)	110
Switching between USB, Ethernet, and wireless connections (Macintosh only)	112
Sharing a printer in a Windows environment	114
Sharing a printer in a Macintosh environment	115
Installing the printer on an Ethernet network	115
Information you will need to set up the printer on an Ethernet network	115
Installing the printer on an Ethernet network	116
Networking FAQ	116
What is Wi-Fi Protected Setup?	116
Where do I find my WEP key or WPA passphrase?	117
What is an SSID?	117
Where do I find my SSID?	117
What is a network?	118
How do I find out what type of security my network is using?	118
How are home networks configured?	118
Why do I need an installation cable?	120
How do I attach the installation cable?	121
How are infrastructure and ad hoc networks different?	121
Finding the signal strength	122
How can I improve wireless signal strength?	123
How can I make sure my computer and printer are connected to the same wireless network?	124
Can I use my printer on a USB and a network connection at the same time?	125
What is a MAC address?	125
How do I find the MAC address?	126
What is an IP address?	127
What is TCP/IP?	127
How do I locate IP addresses?	127
How are IP addresses assigned?	128
What is a key index?	128
Using SmartSolutions	129
What is SmartSolutions?	129
Creating and customizing printer solutions	130
Maintaining the printer	132
Maintaining ink cartridges	132
Checking ink levels	132
Aligning the printhead	132
Cleaning the printhead nozzles	133
Cleaning the exterior of the printer	134
Cleaning the scanner glass	134
Cleaning the touch screen	135
Troubleshooting	136
Before you troubleshoot	136
Using the Service Center to solve printer problems	136
If Troubleshooting does not solve your problem	136
Setup troubleshooting	136
Incorrect language appears on the display	137
Printhead errors	137
Software did not install	138
Print job does not print or is missing pages	139
Printer is printing blank pages	140
Printer is busy or does not respond	140
Cannot delete documents from the print queue	141
Cannot print through USB	141
Jams and misfeeds troubleshooting	141
Paper jam in the printer	142
Paper jam in the duplex unit	142
Paper jam in the ADF (selected models only)	143
Paper or specialty media misfeeds	144
Print troubleshooting	145
Poor quality at the edges of the page	145
Streaks or lines on printed image	145
Print speed is slow	146
Computer slows down when printing	146
Copy and scan troubleshooting	146
Copier or scanner does not respond	147
Scanner unit does not close	147
Poor copy or scanned image quality	147
Partial copies or scans of documents or photos	147
Scan was not successful	148
Scanning takes too long or freezes the computer	148
Cannot scan to a computer over a network	148
E-mail troubleshooting	148
Cannot send e-mail	149
Cannot attach files	149
Fax troubleshooting	149
Fax troubleshooting checklist	150
Cannot send faxes	150
Cannot receive faxes	152
Cannot run the fax software	153
Fax error messages on the printer control panel	153
Memory card troubleshooting	155
Memory card troubleshooting checklist	155
Nothing happens when a memory card is inserted	155
Cannot print documents from a memory card or flash drive	156
Photos do not transfer from a memory card across a wireless network	156
Network troubleshooting	157
Network troubleshooting checklist	157
The Continue button is unavailable	158
Cannot print and there is a firewall on the computer	159
Communication with printer lost when connected to Virtual Private Network (VPN)	160
Wireless troubleshooting	160
Notices	176
Product information	176
Edition notice	176
UNITED STATES GOVERNMENT RIGHTS	177
Trademarks	177
Licensing notices	177
Federal Communications Commission (FCC) compliance information statement	177
Noise emission levels	178
Temperature information	178
Waste from Electrical and Electronic Equipment (WEEE) directive	178
Product disposal	179
Battery notice	179
ENERGY STAR	179
Power consumption	179
Product power consumption	179
Power Saver	180
Off mode	180
Total energy usage	180
LEXMARK LICENSE AGREEMENTS	180
MICROSOFT CORPORATION NOTICES	183
ADOBE SYSTEMS INCORPORATED NOTICE	183
European Community (EC) directives conformity	184
Regulatory notices for telecommunication terminal equipment	184
Notice to users of the US telephone network: FCC requirements	184
South Africa telecommunications notice	185
Notice to users of the Canadian telephone network	185
Notice to users of the New Zealand telephone network	186
Notice to Users in the European Union	187
Regulatory notices for wireless products	188
Exposure to radio frequency radiation	188
Notice to users in Brazil	188
Industry Canada (Canada)	188
Taiwan NCC RF notice statement	189
Notice to users in the European Union	189

Match case Limit results 1 per page

cannot run fax software

153

cannot send faxes

150

error messages, printer control

panel

153

troubleshooting, jams and

misfeeds

paper jam in the ADF

143

paper jam in the duplex unit

142

paper jam in the printer

142

paper or specialty media

144

troubleshooting, memory card

cannot print from a flash

drive

156

checklist

155

nothing happens when memory

card is inserted

155

troubleshooting, print

cannot delete documents from

print queue

141

computer slows down when

printing

146

poor quality at the edges of

page

145

slow print speed

146

streaks or lines on printed

image

145

troubleshooting, setup

cannot print through USB

141

incorrect language appears on

display

137

page does not print

139

printer does not respond

140

printer printing blank pages

140

printhead error

137

software did not install

138

troubleshooting, wireless

cannot print over wireless

network

160

changing wireless settings after

installation (Mac)

106

changing wireless settings after

installation (Windows)

106

photos do not print from memory

card across wireless

network

156

resolving communication

problems

173

Wi-Fi indicator light is blinking

orange

166

Wi-Fi indicator light is not lit

164

Wi-Fi indicator light is still

orange

165

TX report, fax

special wireless setup

instructions

104

uninstalling printer software

updating printer software

updating the application list

USB

110, 125

cable

121

Macintosh

112

USB connection

with network connection

125

USB port

location

user information, fax

setting

87, 89

using

Macintosh printer software

Virtual Private Network

160

voice mail

setting up

voice mail, fax settings

Voice over Internet Protocol (VoIP)

fax setup

VoIP adapter

volume, adjusting

ringer and dial tone

speaker

VPN

lose connection to printer

160

Web site

finding

WEP

101

ad hoc

106

WEP key

key index

128

locating

117

Windows

installing printer on wired network

(Ethernet)

116

installing printer on wireless

network

103

Windows software

Abbyy Sprint OCR

Fast Pics

Fax Setup Utility

Fax Solutions software

Printer Home

Printing Preferences

Service Center

Toolbar

Tools for Office

Wireless Setup Utility

wired (Ethernet) networking for

Macintosh

116

wired (Ethernet) networking for

Windows

116

wireless

110, 125

Macintosh

112

printer does not print

159

troubleshooting

160, 164

wireless network

adding a printer to existing ad hoc

network

109

common home

configurations

118

creating an ad hoc network using

Macintosh

106

creating an ad hoc network using

Windows

106

information needed for setting up

wireless printing

102

installing printer on

(Macintosh)

103

installing printer on

(Windows)

103

interference

123

resolving communication

problems

173

security

101

security information

118

signal strength

122

SSID

117

troubleshooting

157

types of wireless networks

121

wireless network compatibility

101

wireless print server

not installed

170

wireless settings

changing after installation

(Mac)

106

wireless setup

information needed for

102

wireless signal

strength

122

wireless signal absorption

123

Index

198