Lexmark Platinum Pro905 SmartSolutions User's Guide

Lexmark Platinum Pro905 Manual

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  • Lexmark Platinum Pro905 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Platinum Pro905 | SmartSolutions User's Guide - Page 2
    network printer problems with the Wireless Setup Utility 15 How do I delete a solution?...15 How do I delete solutions from my printer that were added by another user 15 How do I reactivate a printer that is no longer linked to my account 16 How do I replace an existing printer with a new one 16
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    24 Enabling Java in your browser ...24 Solutions troubleshooting...25 Solutions do not show in the printer ...25 Cannot send a fax ...25 Cannot send e-mail ...26 Cannot display photos ...27 Cannot display RSS feeds ...27 Cannot display Google Calendar...28 Incorrect or no data from Cartridge Finder
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    can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds, Google Calendar, and
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    have a high-speed Internet connection and the following: Operating System Windows Windows 7 Windows Vista (SP1) Windows XP (SP3) Windows 2000 Macintosh Mac OS X version 10.6 Mac OS X version 10.5 Mac OS X version 10.4 Linux Browser Java Virtual Machine Adobe Flash Player Internet Explorer 8 (32
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    updates to the operating system recommendations, visit the Web site at http://smartsolutions.lexmark.com. Adobe Flash Player Adobe Flash Player 10 or later Requirements for Print a File Your computer must have a Windows operating system. The printer driver must be installed with a network printer
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    to check for SmartSolutions updates, right-click on the printer name and then click Advanced. Using the Solution Library The Solution Library contains the different SmartSolutions that you can customize and add to your printer. To add a solution to your printer, you can do one of the following
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    pages of solutions, click the page numbers . For more information on editing your solutions, click ? on the solution dialog. • Change the order in which the solutions appear on the printer control panel. Click and drag the solution icon to where you want to move it in the workspace. • Customize
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    each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on, and at the home screen. Using the printer software Note: Make sure the printer software is installed. 1 Open the printer program folder: For Windows users a Click or Start. b Click All Programs or
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    The next time you log on and use SmartSolutions, you do not need to add it again. • You can add more SmartSolutions-enabled printers to your account. • To rename a printer, click Rename Printer in the printers area. • To remove a printer, click Remove Printer in the printers area. Getting started 10
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    receive the changes. Make sure: • Your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on and at the home screen. 1 From your workspace, click Save and Sync. Note: Do not close the browser window while the update is going
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    to the Internet through an Ethernet or wireless connection. • Your printer is powered on, and at the Home screen. • You have saved the solutions you have created on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper. 2 If using a copy or scan solution
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    to send the screen saver settings to your printer. Note: Do not close the browser window while the update is taking place. The printer control panel will indicate that the changes have been sent to the printer. Adjusting screen saver settings using the printer control panel For the screen saver to
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    of minutes before the printer goes into Power Saver mode. The printer default for Power Saver is 60 minutes. To make the screen saver run longer, change the Power Saver timeout. 1 From the home screen of the printer control panel, navigate to Power Saver: > Device Setup > Power Saver 2 Touch your
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    or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Select your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From
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    printer" on page 10. How do I replace an existing printer with a new one? 1 On the Printers area, right-click on the printer you want to replace. 2 Click Replace printer. This opens the Solution Center Printer Setup dialog where you can add a new printer. For more information, see "Adding a printer
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    chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started Guide or the Faxing chapter of the printer User's Guide. • For more information on networking, see the printer Network Getting Started Guide or the Networking chapter
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    dark edges on the scanned image. Before you troubleshoot SmartSolutions Use this checklist to solve most SmartSolutions problems. Make sure: • Your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Your printer is turned on, and at the home screen
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    network setup troubleshooting Printer cannot connect to the network • Make sure all switches, hubs, routers, access points, and other connecting devices are turned on. • Make sure the IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to
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    indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to the wireless network. • Make sure the SSID is correct. Print a network setup page from the printer to check the network settings. • Make sure your
  • Lexmark Platinum Pro905 | SmartSolutions User's Guide - Page 21
    " on page 19. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer. A link to important firmware updates is usually posted on the product page
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    it. 3 Plug the power cord into the wall outlet, and then turn on the printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting 22
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    3 Select your printer. A link to important firmware updates is usually posted on the product page. CHECK THE PRINTER CONNECTION Make sure: • The printer is not connected to a computer that hosts printer sharing over a network. • The printer is not connected through Ethernet to a print server on the
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    Started Guide. 1 From the home screen, navigate to Reset Network Settings: > Network Setup > Reset Network Settings 2 Touch Yes. The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot add printer Connection problems prevent communication
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    From the browser menu, navigate to: Safari > Preferences > Security 2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your
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    printer User's Guide. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS Tips and troubleshooting
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    ONLY IMAGES WITHIN THE SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer cannot connect to
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    TO ENTER A VALID LOCATION The Cartridge Finder displays information on local retailers. Make sure to enter your correct location to get valid information. Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from
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    for your network. Print a network setup page from the printer to check the network wireless connection. Check if your printer is connected to an Ethernet network • Make sure the connectors on each end of the Ethernet cable are not damaged. If the cable is damaged, then use a new one. • Make sure one
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    -Fi indicator light is lit and is solid green. MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to a wireless network. • Make sure the SSID is correct. Print a network setup page from the printer to check the network settings. • Make sure your
  • Lexmark Platinum Pro905 | SmartSolutions User's Guide - Page 31
    UAA: XX XX XX XX XX XX • From the printer control panel, navigate to Print Setup Page: > Network Setup > Print Setup Page This prints a network setup page showing the printer MAC address, IP address and other network settings. Finding the printer IP address Select one of the two ways to find the
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    are working properly. Connection problems prevent communication between the printer and computer. How do I find SmartSolutions Setup? 1 From the home screen of the printer control panel, touch SmartSolutions. 2 Touch More Options. 3 Touch SmartSolutions Setup. Connection instructions 1 Make sure the
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    MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then run the wireless setup again. For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer that your router (access point) supports multicast communication. For more information,
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    installation software CD or run the Wireless Setup Utility and configure the printer wireless connection. • Make sure your printer is turned on, and at the home screen. • Make sure you have created an account to use Solution Center. • Make sure you know the IP address and MAC address of the printer
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    the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. What is a proxy? The HTTP proxy on the printer allows it to interact with Internet Web sites. Depending on your network, you may or may not need to configure a proxy. Using the Solution Center Printer Setup
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    then enter the addresses. Notes: • The printer supports static proxy names and proxies that do not require authentication. • You need to update the proxy settings on the printer when the proxy settings on your network changes. How do I check the printer Internet connection? 1 From the home screen
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    your printer is connected to a computer via ad hoc connection. • Make sure the Wi-Fi indicator light is lit and is solid green. < < MAC: XX XX XX XX XX XX If the Wi-Fi indicator light is not lit or is orange, then try reconnecting to the wireless network. Using the Solution Center Printer Setup
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    wireless networks, and some Bluetooth devices. • Check your advanced security settings. If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC correct for your network. Print a network setup page from the printer to check the network settings
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    later Windows 2000 Internet Explorer 6 Macintosh Mac OS X version 10.6 Mac OS X version 10.5 Mac OS X version 10.4 Safari 4 or later Java 5 or later Linux Ubuntu OpenSUSE Fedora Firefox 3.5 Java 5 or later For the latest updates to the operating system recommendations, visit the Web site
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    Click Search address book from the solution dialog to launch the printer address book. • From the Contacts tab, select a name from . • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution Center Printer Setup 40
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    32 Ethernet 29 USB 29 wireless 29 printer network settings solutions troubleshooting 15 printer not showing number entry screen 32 printer search disabling 38 printer solutions 4 adding a printer 10 using 12 printer solutions not updated 28 printers 7 printing tips 18 proxy entering settings
  • Lexmark Platinum Pro905 | SmartSolutions User's Guide - Page 42
    display RSS feeds 27 cannot send a fax 25 incorrect or no data from Cartridge Finder 28 printer network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating
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SmartSolutions User's Guide
2010
www.lexmark.com