Lexmark Platinum Pro905 User's Guide - Page 161

Wireless broadband boxes in Europe, the Middle East and Africa such as LiveBox, AliceBox, N9UF Box

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MAKE SURE DEMO MODE IS TURNED OFF Check to see if your printer has a Demo Mode. Selected printer features are not available when Demo Mode is turned on. From the printer control panel, navigate to Demo Mode: > Demo Mode. Select Off, and then save the setting. CHECK YOUR WEP KEY OR WPA PASSPHRASE If your wireless access point is using Wired Equivalent Privacy (WEP) security, then the WEP key should be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are case-sensitive. If your wireless access point is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network. CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in Europe, the Middle East and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or Club Internet may require you to press an association/registration button when adding the printer to your wireless network. If you are using one of these boxes and need more information, see the documentation that came with your box, or contact your Internet Service Provider (ISP). MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices. MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. Troubleshooting 161

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M
AKE
SURE
D
EMO
M
ODE
IS
TURNED
OFF
Check to see if your printer has a Demo Mode. Selected printer features are not available when Demo Mode is
turned on.
From the printer control panel, navigate to
Demo Mode
:
>
Demo Mode
.
Select
Off
, and then save the setting.
C
HECK
YOUR
WEP
KEY
OR
WPA
PASSPHRASE
If your wireless access point is using Wired Equivalent Privacy (WEP) security, then the WEP key should be:
•
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
•
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII
characters in a WEP key are case-sensitive.
If your wireless access point is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be:
•
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.
or
•
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
Note:
If you do not know this information, then see the documentation that came with the wireless network, or
contact the person who set up your wireless network.
C
HECK
IF
YOUR
WIRELESS
ACCESS
POINT
HAS
AN
ASSOCIATION
/
REGISTRATION
BUTTON
Wireless broadband boxes in Europe, the Middle East and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or
Club Internet may require you to press an association/registration button when adding the printer to your wireless
network.
If you are using one of these boxes and need more information, see the documentation that came with your box,
or contact your
Internet Service Provider
(ISP).
M
OVE
YOUR
ACCESS
POINT
AWAY
FROM
OTHER
ELECTRONIC
DEVICES
There may be temporary interference from electronic devices such as microwave ovens or other appliances,
cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too
closely to these devices.
M
OVE
THE
COMPUTER
AND
/
OR
PRINTER
CLOSER
TO
THE
WIRELESS
ROUTER
The range of your wireless network depends on many factors, including the abilities of your router and network
adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.
C
HECK
THE
WIRELESS
SIGNAL
QUALITY
Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then
another factor is causing the problem.
Troubleshooting
161