Lexmark Prestige Pro800 SmartSolutions User's Guide - Page 44

There is no confirmation code shown, What is a proxy?, The printer is busy, The printer shows an error

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There is no confirmation code shown After entering the 6-digit confirmation code on the printer control panel, the printer should provide a 4-digit confirmation code to be entered on your computer. If the printer does not show a 4-digit confirmation code, it may be because of the following: The printer is busy If the printer is in busy state for more than two minutes, then try following: 1 Click Cancel on the computer screen. 2 Reconnect the printer power supply. a Turn off the printer, and then unplug the power cord from the wall outlet. b Gently remove the power supply from the printer, and then reinsert it. c Plug the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. The printer shows an error For more information, see "Printer shows an error" on page 42. The printer returns to the home screen Check if printer you are adding has been added to the Solution Center. If the printer has not been added to the Solution Center, then try following: 1 Click Cancel on the computer screen. 2 Reconnect the printer power supply. a Turn off the printer, and then unplug the power cord from the wall outlet. b Gently remove the power supply from the printer, and then reinsert it. c Plug the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. What is a proxy? The HTTP proxy on the printer allows it to interact with Internet Web sites. Depending on your network, you may or may not need to configure a proxy. Proxies are typically in the abc.xyz.com:80 format, where abc.xyz.com is the HTTP proxy name, and 80 is the port number used. Contact your system support person for details on your network proxy server configuration. Using the Solution Center Printer Setup 44

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There is no confirmation code shown
After entering the 6-digit confirmation code on the printer control panel, the printer should provide a 4-digit
confirmation code to be entered on your computer.
If the printer does not show a 4-digit confirmation code, it may be because of the following:
The printer is busy
If the printer is in busy state for more than two minutes, then try following:
1
Click
Cancel
on the computer screen.
2
Reconnect the printer power supply.
a
Turn off the printer, and then unplug the power cord from the wall outlet.
b
Gently remove the power supply from the printer, and then reinsert it.
c
Plug the power cord into the wall outlet, and then turn on the printer.
3
Add the printer again.
The printer shows an error
For more information, see “Printer shows an error” on page 42.
The printer returns to the home screen
Check if printer you are adding has been added to the Solution Center.
If the printer has not been added to the Solution Center, then try following:
1
Click
Cancel
on the computer screen.
2
Reconnect the printer power supply.
a
Turn off the printer, and then unplug the power cord from the wall outlet.
b
Gently remove the power supply from the printer, and then reinsert it.
c
Plug the power cord into the wall outlet, and then turn on the printer.
3
Add the printer again.
What is a proxy?
The HTTP proxy on the printer allows it to interact with Internet Web sites. Depending on your network, you may or
may not need to configure a proxy.
Proxies are typically in the
abc.xyz.com:80
format, where abc.xyz.com is the HTTP proxy name, and 80 is the port
number used.
Contact your system support person for details on your network proxy server configuration.
Using the Solution Center Printer Setup
44