Lexmark Prestige Pro805 SmartSolutions User's Guide

Lexmark Prestige Pro805 Manual

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  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 1
    SmartSolutions User's Guide 2010 www.lexmark.com
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 2
    16 How do I set a polling interval for the printer to check for SmartSolutions updates 16 How do I turn the screen saver on or off on the printer 17 Where can I find additional information 17 Tips and troubleshooting 18 Tips...18 Tips for printing ...18 Tips for e-mailing ...18 Contents 2
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    troubleshooting...25 Solutions do not show in the printer ...25 Cannot send a fax ...25 Cannot send e-mail ...26 Cannot display photos ...27 Cannot display RSS feeds ...27 Cannot display Google Calendar...28 Incorrect or no data from Cartridge Finder ...28 Printer solutions not updated...28
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 4
    of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds
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    have a high-speed Internet connection and the following: Operating System Windows Windows 7 Windows Vista (SP1) Windows XP (SP3) Windows 2000 Macintosh Mac OS X version 10.6 Mac OS X version 10.5 Mac OS X version 10.4 Linux Browser Java Virtual Machine Adobe Flash Player Internet Explorer 8 (32
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    updates to the operating system recommendations, visit the Web site at http://smartsolutions.lexmark.com. Adobe Flash Player Adobe Flash Player 10 or later Requirements for Print a File Your computer must have a Windows operating system. The printer driver must be installed with a network printer
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    send them to your printer. 4 Printers Add, rename, replace, or remove a printer from the Solution Center. To refresh your workspace, right-click on the printer name and then click Refresh Workspace. To specify polling interval for the printer to check for SmartSolutions updates, right-click on
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    solutions, click ? on the solution dialog. Using your workspace Your workspace contains the different solutions that you have customized for each printer. From your workspace, you can do the following: • View, edit and delete solutions. To edit a solution, double-click the specific solution
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    software is installed. 1 Open the printer program folder: For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. For Macintosh users From the Finder desktop, double-click the printer program folder. 2 Click Visit Lexmark
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    The next time you log on and use SmartSolutions, you do not need to add it again. • You can add more SmartSolutions-enabled printers to your account. • To rename a printer, click Rename Printer in the printers area. • To remove a printer, click Remove Printer in the printers area. Getting started 10
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    Sync. Note: Do not close the browser window while the update is going on. 2 From the printer control panel, check to see if the solutions have been sent to the printer. 3 If the solutions do not appear on the printer, manually update the printer from the printer control panel: a From the home screen
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    on the Solution Center, and sent them to your printer. 1 If using a copy or print solution, load paper. 2 If using a copy or scan solution, load an original document faceup into the ADF or facedown on the scanner glass. Note: The ADF is available only on selected models. 3 From the home screen of
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    of available solutions. 1 On the upper right side of your workspace, click Screen Saver. 2 Select the solution that you want to use as the printer screen saver. 3 Click OK. 4 Click Save and Sync to send the screen saver settings to your printer. Note: Do not close the browser window while the update
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    Off will disable screen savers on your printer. 4 Touch Accept. Make the screen saver run longer than the printer's default Power Saver timeout The screen saver runs for a number of minutes before the printer goes into Power Saver mode. The printer default for Power Saver is 60 minutes. To make the
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 15
    or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Select your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From
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    instructions on the computer screen. If you still cannot see your printer, then add it again. For more information, see "Adding a printer" on page 10. How do I replace an existing printer with a new one? 1 On the Printers area, right-click on the printer you want to replace. 2 Click Replace printer
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    chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started Guide or the Faxing chapter of the printer User's Guide. • For more information on networking, see the printer Network Getting Started Guide or the Networking chapter
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    sure your printer is correctly set up for these solutions. Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when
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    THE ETHERNET CONNECTION • Check the connectors on each end of the Ethernet cable for any obvious damage. If the cable is damaged, then use a new one. • Make sure that one end of the Ethernet cable is securely connected to the printer Ethernet port, and the other end to a network hub, router or wall
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    one minute for the printer to re-establish the connection. • Check the wireless signal quality. Print problem. • Make sure the printer and the computer are within the range of the wireless network. For most networks, the printer printer and access point are not separated by poles, walls, or support
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 21
    " on page 19. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. 3 Select your printer. A link to important firmware updates is usually posted on the product page
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    it. 3 Plug the power cord into the wall outlet, and then turn on the printer. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to the Lexmark Web site at http://www.lexmark.com. 2 Click Drivers and Downloads. Tips and troubleshooting 22
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    3 Select your printer. A link to important firmware updates is usually posted on the product page. CHECK THE PRINTER CONNECTION Make sure: • The printer is not connected to a computer that hosts printer sharing over a network. • The printer is not connected through Ethernet to a print server on the
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    Started Guide. 1 From the home screen, navigate to Reset Network Settings: > Network Setup > Reset Network Settings 2 Touch Yes. The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot add printer Connection problems prevent communication
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    2 From the Web content area, select Enable Java. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer: • From the Solution Center, click Save and Sync to
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    2 Check to see if error correction is set to On. If it is not set to On, touch ON, and then touch Accept. ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 27
    SUPPORTED FILE SIZE Images that are too large are not displayed. Cannot display RSS feeds CHECK THE INTERNET CONNECTION Viewing RSS feeds requires a working Internet connection. For more information on checking the printer Internet connection, see "Printer ENTRIES Tips and troubleshooting 27
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    TO ENTER A VALID LOCATION The Cartridge Finder displays information on local retailers. Make sure to enter your correct location to get valid information. Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from
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    one end of the Ethernet cable is securely connected to the printer Ethernet port and the other end to a network hub or wall connection. < < • Make sure the green light on the printer Ethernet port is lit when the Ethernet cable is attached. For more information, see the Network Getting Started Guide
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    the printer and access point are not separated by poles, walls, or support columns Guide. How do I know which printer to select? Each printer detected on the network has its own unique IP address and MAC address. Select the printer that has a MAC address and an IP address corresponding to the printer
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    UAA: XX XX XX XX XX XX • From the printer control panel, navigate to Print Setup Page: > Network Setup > Print Setup Page This prints a network setup page showing the printer MAC address, IP address and other network settings. Finding the printer IP address Select one of the two ways to find the
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    page 30. • Make sure the printer is powered on and at the home screen. When the printer is ready, click Back on the Add Printer Wizard, and then add the printer again. • Make sure all connections are working properly. Connection problems prevent communication between the printer and computer. How do
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 33
    Center Printer Setup dialog, click Retry. For advanced users If the above steps did not solve the problem, then try the following before clicking Retry: • Open your computer firewall application, and open TCP and UDP Ports 5353. For more information on allowing outgoing communication on these
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 34
    to connect to a network now? • Reinsert the installation software CD or run the Wireless Setup Utility and configure the printer network settings from your computer. Communication Error. Try Again Later. This appears when the printer is unable to communicate with the Solution Center. • Make sure you
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    printer power supply. a Turn off the printer, and then unplug the power cord from the wall outlet. b Gently remove the power supply from the printer, and then reinsert it. c Plug the power cord into the wall outlet, and then turn on the printer. 3 Add the printer again. The printer shows an error
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 36
    printer supports static proxy names and proxies that do not require authentication. • You need to update the proxy settings on the printer when back on again. Wait one minute for the computer to re-establish the connection. 2 Make sure you set the Date and Time on the printer correctly. a From the
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 37
    an Ethernet network: • Check the connectors on each end of the Ethernet cable for any obvious damage. If the cable is damaged, then use a new one. • Make sure that one end of the Ethernet cable is securely connected to the printer Ethernet port, and the other end to a network hub or wall connection
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 38
    other connecting devices are turned on. • Make sure the IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to check the network settings. • Make sure your network has connectivity and is working properly. Try accessing other computers on
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    Java 5 or later For the latest updates to the operating system recommendations, visit the Web site at http://smartsolutions.lexmark.com. Adobe Flash Player Adobe Flash Player 9.2 or later Adobe Flash Player 10 or later Adobe Flash Player 10 or later Software downloads Visit these Web sites to
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 40
    , select a name from the list to add that group in your e-mail or fax. Notes: • You can enter up to 30 contacts for Scan to Email and Scan to Fax solutions. • You can enter only 1 contact for solutions that support e-mailing photos, news articles, and other Web-based information. Using the Solution
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 41
    34 communication error 34 unable to connect to server 34 error messages 34 e-mail setup additional information 17 e-mail troubleshooting cannot send e-mail 26 e-mailing tips 18 F fax setup additional information 17 faxing tips, sending 18 finding the printer IP address 30 finding the printer MAC
  • Lexmark Prestige Pro805 | SmartSolutions User's Guide - Page 42
    network settings 15 solutions do not show in the printer 25 solutions not updated 28 solutions, troubleshooting incorrect or no data from Cartridge Finder 28 supported browsers 5, 39 supported operating systems 5, 39 cannot send a fax 25 printer network settings 15 solutions do not show in the
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SmartSolutions User's Guide
2010
www.lexmark.com