Lexmark Prospect Pro209 User Guide

Lexmark Prospect Pro209 Manual

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  • Lexmark Prospect Pro209 | User Guide - Page 1
    Lexmark Pro200 Series User's Guide April 2009 Machine type(s): 4443 Model(s): 2W2, 2WE www.lexmark.com
  • Lexmark Prospect Pro209 | User Guide - Page 2
    Lexmark ink cartridges...12 Replacing ink cartridges...13 Ordering paper and other supplies...14 Recycling Lexmark products...14 Using the printer control panel buttons and menus 15 Using the printer control panel...15 Changing temporary settings into new default settings 17 Changing the Power
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    device...43 Printing on both sides of the paper (duplexing)...46 Managing print jobs...49 Copying 53 using the printer control panel...55 Repeating an image on one page...56 Copying multiple pages on one sheet ...56 to e-mail using the printer software 61 Scanning to a PDF...62 Scanning FAQ...63
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    89 Advanced wireless setup...94 Networking FAQ...101 Maintaining the printer 112 Maintaining ink cartridges...112 Cleaning the exterior of the printer...114 Cleaning the scanner glass...114 Troubleshooting 115 Before you troubleshoot...115 Using the Service Center to solve printer problems 115 If
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    such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer
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    • Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6 or later. • Print more than one page image on one side of the paper. The "Pages per sheet
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    software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at www.lexmark
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    , updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Warranty information Find it here Windows or Mac Help Open a printer software program or application, and
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    Understanding the parts of the printer 12 11 10 14 13 1 2 9 8 W I F I PRINTING 3 7 WI F I PRINTING 4 6 5 Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 Wi-Fi indicator Check wireless status. 4 Memory card slots Insert a memory
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    10 9 8 W I F I PRINTING 2 3 4 5 6 7 Use the To 1 Scanner lid Access the scanner glass. 2 Scanner glass Scan and copy photos and documents. 3 Power supply with port Connect the printer to a power source. 4 Duplex unit • Print on both sides of a sheet of paper. • Remove paper jams
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    Use the 10 Scanner unit To • Access the ink cartridges and printhead. • Remove paper jams. About your printer 11
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    and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges. Lexmark Pro200 Series models (except Lexmark Pro208) Item Black cartridge High yield black cartridge Yellow color cartridge High yield yellow color
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    by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the
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    Paper. • For more information, go to www.lexmark.com Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions
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    button 4 Fax button 5 Photo button 6 Back button 10 9 8 7 To • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the printer. Access the copy menu and make copies. Access
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    paper from the printer. 8 Arrow buttons Choose a menu or submenu item that appears on the display. 9 Display View: Note: The display is turned off in Power Saver mode. • Printer status • Messages • Menus 10 Setup button Access the setup menu and change printer number manually using
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    the: To 6 2-Sided/Eco-Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. • Set screen brightness to low. 7 Cancel button • Cancel
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    you exit Setup, or press another mode button. Changing the Power Saver timeout The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. The Power Saver feature optimizes energy efficiency by reducing the printer power consumption (as
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    printer display is dimmed. • The printer changes to Power Saver mode after ten minutes. • The printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10 printer, make your selections using the printer control panel buttons. Initial Setup
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    11.1 (Web only)1 • Linux Fedora 10 (Web only)1 1 The printer driver for this operating system is available only at support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary
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    to as Wireless Setup Utility) Lexmark Service Center (referred to as Service Center) To • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order
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    and schedule print jobs. Printer Services dialog (not available in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on thecomputer. Printer software Applications are installed along
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    Utility) • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Lexmark Wireless Setup Assistant Set up the printer on a wireless network. (referred to as
  • Lexmark Prospect Pro209 | User Guide - Page 24
    Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for updates. 6 Follow the instructions on the computer screen. Enabling automatic software updates 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup
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    the instructions on the installation dialog. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Using
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    and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. WI F I PRINTING Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should
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    , photo cards and glossy paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of
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    Load up to: 10 envelopes Make sure that: • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can
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    press . c Press the up or down arrow button to select the default paper size for the printer, and then press . • If you want to set the default paper type: a Press to select Paper Setup. b Press the up or down arrow button to scroll to Paper Type, and then press . c Press the up or down arrow button
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    35 sheets of an original document into the ADF for scanning, copying, and faxing. You can load A4-, letter-, or legal-size paper into the ADF. 1 Adjust the paper guide on the ADF tray to the width of the original document. 2 Load the original document faceup and top edge first into the ADF
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    print job: For Windows users a With a document open, click File  Print. b Click Properties, Preferences, Options, or Setup. c Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. d Click OK to close any printer software dialogs. e Click
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    . For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select Collate Copies. 4 Click OK to close any printer software dialogs
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    , clear the Reverse page order or Reverse option. 6 Click Print. Printing multiple pages on one sheet For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Layout list of the Advanced tab, select Pages per sheet. 4 Select the
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    images that you want to print on one sheet. • From the Layout Direction supported by the printer. For more information, see "Supported memory cards and file types" on page 38. • The computer must contain applications that support document. If the printer is using a Wireless connection (selected models
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    1 Load the envelopes in the printer. 2 Send the print job: For Windows users a With a document open, click File  Print. b Click Properties, Preferences, Options, or Setup. c From the Paper Type list of the Print Setup tab, select Plain Paper. d From the Paper Size list, select the envelope size
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    during printing, resulting in a paper jam. Printing on custom-size paper Before beginning these instructions, load the custom-size paper in the printer. For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Paper Size list of the
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    printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages and then click Page Setup. 5 From the Settings pop-up menu, choose Custom Paper is supported by the printer. For more information, see "Supported memory
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    use. Supported memory cards PRO Duo (with adapter) • .wpd (WordPerfect) • xD-Picture Card Images: • xD-Picture Card (Type H) • JPEG • xD-Picture Card (Type M) • TIFF • Secure Digital High Capacity (SDHC) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer
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    Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Editing photos using the printer control panel 1 Load photo paper. 2 Insert a memory card or flash drive. If document files and image files are stored on the memory device, then press to select
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    software 1 Load photo paper. 2 From the printer control panel, press . 3 Insert a memory card or flash drive. 4 Transfer or print the photos: If the printer is using a USB connection • For Windows users Fast Pics launches automatically when you insert the memory device. Follow the instructions
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    , then the camera is detected as a flash drive, or an error message is displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. WI F I PRINTING Warning-Potential Damage: Do not touch any cables, any network
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    your selections. 6 Press . The proof sheet prints. 7 Follow the instructions on the proof sheet to select which photos to print, the number of copies . 9 Press . The printer scans the proof sheet. 10 Load photo paper. Note: Make sure that the paper matches the size that you selected on the
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    your Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing
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    more than eight devices, the least recently used device is removed from the list. You need to repeat the setup of the deleted device to be able to send a print job to the printer. Note: You need to set up a connection for each Bluetooth device that you use to send a print job
  • Lexmark Prospect Pro209 | User Guide - Page 45
    is not included with the printer. 2 From the printer control panel, press . 3 Press the up or down arrow button to scroll to Bluetooth Setup, and then press button . -enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. Printing 45
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    only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows users 1 With a document
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    regions with high humidity, select Extended. 7 Click OK to close any printer software dialogs. 8 Click OK or Print. Note: To return to single- portrait, top edge for landscape). Note: Long-edged binding is not available in Mac OS X v10.3. Portrait Landscape 2 1 1 2 • For Short-edged binding,
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    on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading
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    should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control
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    , Options, or Setup. 3 Select Automatic, Quick Print, Normal, or Best. Note: Printing in Draft or Quick Print mode uses less ink and is ideal for printing text documents. For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 From the
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    document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control
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    a print job from the computer, do the following: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Open. 5 Cancel the print job: • If
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    transparencies, photo paper, or thin media (such as magazine clippings). Tips for copying • When using the ADF, adjust the paper guide on the ADF . Making copies 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press .
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    to make two-sided copies (like the original document). 6 Press . 7 Follow the instructions on the display. Enlarging or reducing images 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to
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    collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the left or right arrow button to select the number of copies
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    one sheet The Pages per Sheet setting lets you copy multiple pages on one printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually
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    page of the document to the printer memory. 7 Follow the instructions on the display. Making a duplex copy manually 1 Load paper. 2 Load an original document faceup 5 Press to print on one side of the paper. 6 Load the next page of the document: • If you are copying a one-sided document, then load
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    computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your
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    computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your
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    appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What 10 Click Scan. Scanning 60
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    the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What is application to edit it. Scanning directly to e-mail using the printer software For Windows users 1 Load an original document faceup into the ADF or
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    From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What is being send it through e-mail as an attachment. Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the
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    by others. You may be prompted to enter a PIN if the network computer you are scanning to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. What is an application list, and how do I update it? When you scan
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    press . Wait until the printer has finished downloading a list of the scan applications available on the selected computer. 4 Select REFRESH from the list of scan applications. This updates the application list in the printer. Canceling scan jobs Press on the printer control panel, or click Cancel
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    or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Check the scenarios below and follow the setup that is applicable to your telephone line. Setup 1: Printer is connected to a dedicated fax
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    jacks EXT LINE PHONE LINE Tips for this setup: • If you have only one telephone number on your line, or if you do not subscribe to a distinctive ring service, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the
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    even if you have set it to receive faxes automatically. • If you have only one telephone number on your line, or if you do not have distinctive ring service, then you need to set the printer to receive faxes manually (Auto Answer Off). When you answer the telephone and you hear fax tones, press
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    Scenario 2: Digital Subscriber Line (DSL) Follow this setup if you have a Digital Subscriber Line (DSL). EXT LINE A filter to the wall jack. 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter. 3 To continue using a computer for Internet access,
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    Scenario 3: VoIP telephone service Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not
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    Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable
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    Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks.
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    not have an RJ-11 connector, then connect it directly to the wall jack. Do not remove the wrap plug from the port of the printer. Note: The printer may not come with an RJ-11 adapter in your country or region. EXT LINE Faxing 72
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    the wrap plug and plug the device into the port of the printer. EXT LINE Connecting the printer in countries that use serial connection In some countries or regions, a telephone or answering machine into the port of the printer. This is called serial connection. Austria Belgium Denmark France
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    EXT LINE Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. NFN Faxing 74
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    block faxes without sender information, so make sure that you enter this information in your printer. Setting the fax header 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Dialing and Sending, and
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    properly connected to the telephone line. • The printer is turned on and connected to the computer. • The printer is not in Power Saver mode. If the printer is in Power Saver mode, then press to wake up the printer. Using the Fax Setup Wizard in Windows 1 Click or Start. 2 Click All Programs or
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    settings using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then the faxes that you send are sent successfully. • Set the printer to receive faxes automatically or manually. Turn Auto Answer to On or Off. • Adjust the
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    software, the printer automatically saves them to the printer Address Book. You can save up to 89 contacts and 10 fax groups in the contact list. Creating a contact list using the fax software For Windows computer that are supported by the fax software. In addition to the software Address Book, you
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    printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup manually or import a contact. Press when you make a selection. • If you want to add a contact manually, selected models. If you purchased a printer without an ADF, then load original
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    to 30 recipients. Sending faxes using the computer For Windows users 1 With a document open, click File  Print. 2 From the Printer Name menu, select the fax version of your printer, and then click OK. The Send Fax Wizard appears. 3 Follow the instructions on the computer screen. For Macintosh users
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    ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will Receiving a fax manually 1 Turn off Auto Answer: a From the printer control panel, press . b Press the arrow buttons to scroll to Fax Setup, and then
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    fax software. To access the fax software: For Windows users a Click or Start. b Click All Programs or Programs, and then select the printer program folder from the list. c Click Printer Home. The Printer Home opens. d Click the Fax tab, and then click Set up the printer to fax. The Fax Setup Wizard
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    in the fax software or in the Fax Setup menu of the printer control panel. If you have more than one telephone line, then make sure that you enter the number for the line on which the printer is connected. What is my dialing prefix? The dialing prefix is the number or series of numbers that
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    on the back of the printer, plug an analog telephone into the port of the printer. 2 Listen for a dial tone. If you hear a dial tone, then the printer is set up correctly. If you do not hear a dial tone through both the wall jack and the printer, then see "Fax troubleshooting checklist" on page 128
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    1 Press to scroll back to the Fax Setup menu. 2 Press the arrow buttons to service. This feature allows you to have multiple telephone numbers on one distinctive ring service, then set the printer to receive faxes manually (Auto receiving fax machine may not support high resolutions and may not
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    that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause of the error. 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Reports, and then press . Faxing 86
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    All or Print for All. • If you want to save on ink and print a report only when a fax job is unsuccessful, then select On Error. 6 print a fax on both sides of the paper? 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow
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    the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes to be printed. If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error
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    model. Supported network security options The printer supports three wireless security series of characters called the WEP key. Every device on the wireless network must use the same WEP key. WEP security can be used on both ad hoc and infrastructure networks. A valid WEP key has: • Exactly 10
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    and MAC address of the printer. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Network Setup, and then press . 4 Press to select Print Setup Page. The network setup page prints. Information you will need to set up the printer on a wireless
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    accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver. For Windows
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    your box is turned on and that your computer is on and connected to your wireless network. Adding the printer to your wireless network 1 Set up your printer for wireless networking using the setup instructions provided. Stop when you are prompted to select a network. 2 If there is an association
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    the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from
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    , double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network
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    network. 8 Close the Windows Control Panel and any remaining windows. 9 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 10 When the available networks
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    and then click Refresh network list. 24 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 25 When the available networks are displayed, provide the network
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    . 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions on the computer screen. Note: Windows Vista computers may need to be reconnected to the ad hoc
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    installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click the Lexmark Extras folder. 4 Double-click Lexmark Setup Assistant. 5 Follow the instructions on the computer screen for configuring the printer wirelessly. Note
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    File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following: 1 Click , or
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    10.3 or later use any printer connected to your Macintosh computer, double-click Sharing your printer with Mac OS X users. or To let Windows computers on the network use any printer connected to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions
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    , and are unable to locate the information in the manual, contact your system support person. What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate
  • Lexmark Prospect Pro209 | User Guide - Page 102
    a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check system support person. What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access
  • Lexmark Prospect Pro209 | User Guide - Page 103
    connected to the Internet through a DSL or cable modem. Internet Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or
  • Lexmark Prospect Pro209 | User Guide - Page 104
    access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the
  • Lexmark Prospect Pro209 | User Guide - Page 105
    small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each
  • Lexmark Prospect Pro209 | User Guide - Page 106
    and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another
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    wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows page, click Wireless or any other
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    If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Network. 3 Click AirPort. The SSID of the
  • Lexmark Prospect Pro209 | User Guide - Page 109
    a device instead of its software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB. Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all have MAC addresses. While it is
  • Lexmark Prospect Pro209 | User Guide - Page 110
    printer to your network, then the MAC address of the printer must be included in the MAC filter list. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless , or click OK. The Command Prompt window opens. 4 Type ipconfig, and then
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    choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. How
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    power on if it is turned off. Checking ink levels Using the printer control panel 1 From the printer control panel, press . 2 Press the up or down arrow button to scroll to Maintenance, and then press . 3 Press again to select Check Ink Levels. Using the printer software For Windows users
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    Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 From the Maintenance tab, click Align cartridges. 7 Follow the instructions
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    the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. Warning-Potential
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    any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the
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    release to turn the printer on. Note: Do not release and until Language Selection appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following
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    REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. Troubleshooting 117
  • Lexmark Prospect Pro209 | User Guide - Page 118
    the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE
  • Lexmark Prospect Pro209 | User Guide - Page 119
    . REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 13 for more
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    then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for your printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the
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    MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then click Run. 2 In the PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 121 • "Paper jam in the paper support" on page 122 • "Paper jam in the duplex unit" on page 122 • "Paper jam
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    Paper jam in the paper support Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Press to turn off the printer. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Press to
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    these parts while clearing jams. 1 Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. 2 Close the ADF door. 3 Touch DONE or press , depending on your printer model. 4 From your computer, resume the print job. Troubleshooting 123
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    instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting "Before you troubleshoot" checklist does not solve the problem, then try one or more of
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    "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR
  • Lexmark Prospect Pro209 | User Guide - Page 126
    AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one of the following: IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from the
  • Lexmark Prospect Pro209 | User Guide - Page 127
    THE PRINTER SOFTWARE REVIEW THE troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER
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    troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE up correctly according to your setup scenario in the "Setting up the printer to fax" section.
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    . Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax
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    support. To make sure that automatic fax conversion is enabled: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office
  • Lexmark Prospect Pro209 | User Guide - Page 131
    then press . Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares
  • Lexmark Prospect Pro209 | User Guide - Page 132
    for Windows users and is installed with the printer software only if you select it on the "Install Additional Software" screen during installation. If you did not install the fax software, then the fax tab on the Printer Home takes you to our Web site where you can download the software. MAKE
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    Auto Fax Conversion. The printer automatically converts color faxes to black and lowers the scan resolution of the document. • Lower the fax quality. • Reformat the document on Letter-size paper. The fax modem of the receiving fax machine does not support data compression. Fax modems compress
  • Lexmark Prospect Pro209 | User Guide - Page 134
    printer software. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 135 • "Nothing happens when a memory card is inserted" on page 135 • "Cannot print documents from a memory card or flash drive" on page 135 • "Photos do not transfer from a memory card across a wireless
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    can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT
  • Lexmark Prospect Pro209 | User Guide - Page 136
    Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY SELECT THE CORRECT COMPUTER NAME
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    over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting
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    having trouble printing, try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. Troubleshooting
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    the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID. Troubleshooting 139
  • Lexmark Prospect Pro209 | User Guide - Page 140
    If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the Apple menu, choose System Preferences. 2 Click Network. 3 Click AirPort. The SSID of the
  • Lexmark Prospect Pro209 | User Guide - Page 141
    information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. RECONNECT THE POWER SUPPLY 1 Turn off the printer. 2 Unplug the power cord from the power outlet. 3 Remove the power supply from the back
  • Lexmark Prospect Pro209 | User Guide - Page 142
    and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the
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    indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not
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    device • Not connected to a wireless network The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one or more of the following: CHECK NETWORK NAME
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    wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the strength of the network signal on the printer network setup page. CHECK MAC
  • Lexmark Prospect Pro209 | User Guide - Page 146
    sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see "How do I find the MAC address?" on page 109. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 If you do
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    printer did not connect to the wireless network. Turn off and then restart the printer appropriate connection from the ones shown. e Right-click wireless access point: a From the Apple menu, choose About This Mac. b Click More Info. c From the Contents pane, choose Network. d From the Active Services
  • Lexmark Prospect Pro209 | User Guide - Page 148
    manually changed your WEP or WPA keys, channel, or other network settings; or the access point having been reset to factory defaults. Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuring the printer for wireless access. Troubleshooting
  • Lexmark Prospect Pro209 | User Guide - Page 149
    again. The laptop and printer require a few seconds to power up again and reattach to the wireless network. If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, there may be a problem with your wireless network. Troubleshooting 149
  • Lexmark Prospect Pro209 | User Guide - Page 150
    , choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If
  • Lexmark Prospect Pro209 | User Guide - Page 151
    the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again. Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected
  • Lexmark Prospect Pro209 | User Guide - Page 152
    driver on the computer or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows
  • Lexmark Prospect Pro209 | User Guide - Page 153
    identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site. Troubleshooting 153
  • Lexmark Prospect Pro209 | User Guide - Page 154
    CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK DEVICES
  • Lexmark Prospect Pro209 | User Guide - Page 155
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark Prospect Pro209 | User Guide - Page 156
    software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark with the instructions, may cause to correct the interference by one or more of the following service representative for additional suggestions. Notices 156
  • Lexmark Prospect Pro209 | User Guide - Page 157
    this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 dBA Copying 47 dBA Ready inaudible Values are subject to change. See www.lexmark.com for current values. Notices 157
  • Lexmark Prospect Pro209 | User Guide - Page 158
    of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
  • Lexmark Prospect Pro209 | User Guide - Page 159
    power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy
  • Lexmark Prospect Pro209 | User Guide - Page 160
    licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the
  • Lexmark Prospect Pro209 | User Guide - Page 161
    apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program. The Software Program may include internet links
  • Lexmark Prospect Pro209 | User Guide - Page 162
    software license agreement accompanying such Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the time of download in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to
  • Lexmark Prospect Pro209 | User Guide - Page 163
    relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control. * Products within the XX90 Series (including but not limited to models Z2390
  • Lexmark Prospect Pro209 | User Guide - Page 164
    cord setup service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
  • Lexmark Prospect Pro209 | User Guide - Page 165
    commission, public service commission, or power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected. An appropriate AC surge arrestor is defined as one
  • Lexmark Prospect Pro209 | User Guide - Page 166
    conditions for the Facsimile User Instructions. The grant of a than 10 call attempts to the same number within any 30 minute period for any single manual call one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark
  • Lexmark Prospect Pro209 | User Guide - Page 167
    from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power
  • Lexmark Prospect Pro209 | User Guide - Page 168
    antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
  • Lexmark Prospect Pro209 | User Guide - Page 169
    Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Products equipped with 2.4GHz Wireless Technical Support, Lexmark International, Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se
  • Lexmark Prospect Pro209 | User Guide - Page 170
    toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Polski Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Niniejszym
  • Lexmark Prospect Pro209 | User Guide - Page 171
    faxes 129 cartridges, ink ordering 12 using genuine Lexmark 12 changing Power Saver timeout 18 changing printing mode 50 changing temporary settings into default 17 changing wireless settings after installation (Mac) 93 changing wireless settings after installation (Windows) 93 checking ink levels
  • Lexmark Prospect Pro209 | User Guide - Page 172
    a copy lighter or darker 55 multiple page images on one sheet 56 on both sides of the paper 56, 57 Pages per Sheet 56 photos 53 reducing an 109 EXT port 10 exterior of the printer cleaning 114 e-mailing scanned documents 61 F factory default settings resetting internal wireless print server 137
  • Lexmark Prospect Pro209 | User Guide - Page 173
    105 ink conserving 6 ink cartridge access 10 ink cartridges ordering 12 replacing 13 using genuine Lexmark 12 ink levels checking 112 inserting a memory card or flash drive 37 installation cable 104 installing network printer 111 installing optional software 23 installing printer on wireless network
  • Lexmark Prospect Pro209 | User Guide - Page 174
    supplies ordering 14 paper default settings saving 29 paper exit tray 9 paper feed guard 9 paper guides 9 paper jam in the ADF 123 paper jam in the duplex unit 122 paper jam in the paper support 122 paper jam in the printer 121 paper or specialty media misfeeds 124 paper support 9 partial document
  • Lexmark Prospect Pro209 | User Guide - Page 175
    142 printer does not print wirelessly 143 printer does not respond 120 printer memory fax 88 printer printing blank pages 119 printer problems, basic solutions 115 printer software installing 25 uninstalling 24 printer, setting as default 49 printhead aligning 112 printhead access 10 printhead error
  • Lexmark Prospect Pro209 | User Guide - Page 176
    Macintosh) 91 on wireless network (Windows) 91 settings timeout disabling 17 setup troubleshooting cannot print through USB 120 incorrect language appears on display 116 page does not print 118 printer does not respond 120 printer printing blank pages 119 printhead error 116 software did not install
  • Lexmark Prospect Pro209 | User Guide - Page 177
    network 91 Windows software Abbyy Sprint OCR 20 Fast Pics 20 Fax Setup Utility 20 Fax Solutions software 20 Printer Home 20 Printing Preferences 20 Service Center 20 Toolbar 20 Tools for Office 20 Wireless Setup Utility 20 wireless 98, 109 Macintosh 98 printer does not print 142 troubleshooting 143
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Lexmark Pro200 Series User's Guide
April 2009
www.lexmark.com
Machine type(s):
4443
Model(s):
2W2, 2WE