Lexmark S305 User Guide
Lexmark S305 - Impact Color Inkjet Manual
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Lexmark S305 manual content summary:
- Lexmark S305 | User Guide - Page 1
S300 Series User's Guide April 2009 Machine type(s): 4443 Model(s): 101, 10E www.lexmark.com - Lexmark S305 | User Guide - Page 2
choosing this printer!...6 Minimizing your printer's environmental impact...6 Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies 11 Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 - Lexmark S305 | User Guide - Page 3
an editing application...55 Scanning documents into an editing application 57 Scanning directly to e-mail using the printer software 57 Scanning to a PDF...58 Scanning FAQ...59 Canceling scan jobs...60 Networking 61 Installing the printer on a wireless network...61 Advanced wireless setup...66 - Lexmark S305 | User Guide - Page 4
84 Maintaining ink cartridges...84 Cleaning the exterior of the printer...86 Cleaning the scanner glass...86 Troubleshooting 87 Before you troubleshoot...87 Using the Service Center to solve printer problems 87 If Troubleshooting does not solve your problem...87 Setup troubleshooting...87 Jams - Lexmark S305 | User Guide - Page 5
of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional - Lexmark S305 | User Guide - Page 6
printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support - Lexmark S305 | User Guide - Page 7
software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at www.lexmark - Lexmark S305 | User Guide - Page 8
and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Warranty information Find it here Windows or Mac Help Open a printer software program or application, and then click - Lexmark S305 | User Guide - Page 9
Understanding the parts of the printer Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 Wi-Fi indicator Check wireless status. 4 Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed. 5 - Lexmark S305 | User Guide - Page 10
Install the printhead. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. 5 Ink cartridge access Install, replace, or remove ink cartridges. 6 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer 10 - Lexmark S305 | User Guide - Page 11
magenta color cartridge 108XL 108XLA 1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. 2 Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and - Lexmark S305 | User Guide - Page 12
by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the - Lexmark S305 | User Guide - Page 13
, go to www.lexmark.com Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen - Lexmark S305 | User Guide - Page 14
The following diagrams explain the sections of the printer control panel: Use the: 1 Power button 2 Copy button 3 Scan button 4 Photo button 5 Color/Black 6 Start button To • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver - Lexmark S305 | User Guide - Page 15
or eject paper from the printer. 10 Arrow buttons • Choose a menu or submenu item that appears on the display. 11 Back button • Return to the previous screen. • Exit from one menu level to a higher one. 12 Setup button Access the setup menu and change printer settings. Note: The Copy, Scan - Lexmark S305 | User Guide - Page 16
revert to the default settings after two minutes of inactivity or after the printer is turned off. 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Device Setup, and then press . 3 Press the arrow buttons to scroll to Clear Settings Timeout, and then press . 4 Press - Lexmark S305 | User Guide - Page 17
that are part of Eco-Mode. • Eco-Mode is enabled by default. To change the Eco-Mode setting: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Device Setup, and then press . 3 Press the arrow buttons to scroll to Eco-Mode. 4 Select the Eco-Mode setting, and then - Lexmark S305 | User Guide - Page 18
a button combination (if you cannot read the current language) 1 Turn off the printer. Note: If you have set the Power Saver timeout in the Setup menu, then press and hold for three seconds to turn off the printer. 2 From the printer control panel, press and hold and , and then press and release to - Lexmark S305 | User Guide - Page 19
11.1 (Web only)1 • Linux Fedora 10 (Web only)1 1 The printer driver for this operating system is available only at support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary - Lexmark S305 | User Guide - Page 20
to as Wireless Setup Utility) Lexmark Service Center (referred to as Service Center) To • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order - Lexmark S305 | User Guide - Page 21
. Printer Services dialog (not available in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on thecomputer. Printer software Applications are installed along with the printer software - Lexmark S305 | User Guide - Page 22
a network. Lexmark Printer Utility (referred to as Printer Utility) • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Lexmark Wireless Setup Assistant - Lexmark S305 | User Guide - Page 23
Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for updates. 6 Follow the instructions on the computer screen. Enabling automatic software updates 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup - Lexmark S305 | User Guide - Page 24
the instructions on the installation dialog. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Using - Lexmark S305 | User Guide - Page 25
rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings. Paper and specialty media guidelines - Lexmark S305 | User Guide - Page 26
support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides size if the exact envelope size is not listed, and set the left and right margins so your envelope - Lexmark S305 | User Guide - Page 27
the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the default paper size for the printer, and then press . • If you want to set the default paper type: a Press to select Paper Setup. b Press the arrow buttons - Lexmark S305 | User Guide - Page 28
press . b Press to select Photo Print Size. c Press the arrow buttons to select the default photo print size for the printer, and then press . 3 Press until you exit Setup, or press another mode button. Loading original documents on the scanner glass 1 Open the scanner lid and place the document - Lexmark S305 | User Guide - Page 29
enough ink in the ink cartridges. Windows users a With a document open, click File Print. b Click Properties, Preferences, Options, or Setup. c Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. d Click OK to close any printer software - Lexmark S305 | User Guide - Page 30
. For Windows users 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select Collate Copies. 4 Click OK to close any printer software dialogs - Lexmark S305 | User Guide - Page 31
two-sided printing. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. For Macintosh users 1 With a document open, choose pages on one sheet For Windows users 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Layout list of the - Lexmark S305 | User Guide - Page 32
to print on one sheet. • From supported by the printer. For more information, see "Supported memory cards and file types" on page 38. • The computer must contain applications that support If the printer is using a Wireless connection printer software associated with your operating system. Printing 32 - Lexmark S305 | User Guide - Page 33
envelopes use landscape orientation. • Make sure the same orientation is also selected in the software application. Printing labels 1 Load the label sheets in the printer. 2 Send the print job: For Windows users a With a document open, click File Print. b Click Properties, Preferences, Options, or - Lexmark S305 | User Guide - Page 34
sheet. • Make sure the paper guide or paper guides rest against the edges of the instructions, load the custom-size paper in the printer. For Windows users 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Paper Size list of the Print Setup - Lexmark S305 | User Guide - Page 35
Windows users 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer - Lexmark S305 | User Guide - Page 36
6 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off - Lexmark S305 | User Guide - Page 37
. • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 38. • The flash drive uses the same port that is used for a PictBridge camera - Lexmark S305 | User Guide - Page 38
Supported memory cards and file types Memory Secure Digital High Capacity (SDHC) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press . 3 Insert a memory card, and color effects of the photos. Press each time you make a selection. Printing 38 - Lexmark S305 | User Guide - Page 39
when a memory device is connected to the computer, then the application automatically launches. Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected models only) a Press the arrow buttons to scroll - Lexmark S305 | User Guide - Page 40
, then the camera is detected as a flash drive, or an error message will be displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. Warning-Potential Damage: Do not touch the USB cable, any network adapter, any - Lexmark S305 | User Guide - Page 41
the printer control 10 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) Note: Make sure that the paper matches the size that you selected on the proof sheet. 11 Press the Color/Black - Lexmark S305 | User Guide - Page 42
your Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing - Lexmark S305 | User Guide - Page 43
Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetooth Setup, and then press . 4 Press the arrow buttons to scroll to Discovery, and then press . 5 Make - Lexmark S305 | User Guide - Page 44
Setup, and then press button . 4 Press the arrow buttons to scroll to Security Level, and then press . 5 Press the arrow buttons to select the security level, and then press . • Select Low to allow Bluetooth devices to connect and send print jobs to your printer The printer does not support printing - Lexmark S305 | User Guide - Page 45
you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system. Changing the printing mode To conserve ink - Lexmark S305 | User Guide - Page 46
, Options, or Setup. 3 Select Automatic, Quick Print, Normal, or Best. Note: Printing in Draft or Quick Print mode uses less ink and is ideal for printing text documents. For Macintosh users 1 With a document open, choose File > Print. 2 From the printer pop-up menu, choose the printer. 3 From the - Lexmark S305 | User Guide - Page 47
Printers list or pop-up menu, choose the printer. 4 Click Open Print Queue or Set Up Printers depending Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer - Lexmark S305 | User Guide - Page 48
For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click Delete. Printing 48 - Lexmark S305 | User Guide - Page 49
copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black - Lexmark S305 | User Guide - Page 50
press , and then press the arrow buttons to select the desired custom percent value. Press to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with - Lexmark S305 | User Guide - Page 51
the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press until - Lexmark S305 | User Guide - Page 52
may choose to copy one, two, or manually 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black - Lexmark S305 | User Guide - Page 53
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 53 - Lexmark S305 | User Guide - Page 54
guide one file. Scanning download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN. Press each time you enter a number. • To assign a computer name and a PIN to the computer, see the Help for the printer software - Lexmark S305 | User Guide - Page 55
download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN. Press each time you enter a number. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated - Lexmark S305 | User Guide - Page 56
printer has finished downloading the list of scan applications available on the selected computer. 6 Press the arrow buttons to select a photo editing application computer, and the scan appears within the application as a new file. Using the printer software For Windows users 1 Load a photo or photos - Lexmark S305 | User Guide - Page 57
must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up document from a word-processing application to edit it. Scanning directly to e-mail using the printer software For Windows users 1 Load an original - Lexmark S305 | User Guide - Page 58
. 8 Retrieve the scanned image from the application, and then send it through e-mail as an attachment. Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer - Lexmark S305 | User Guide - Page 59
one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads - Lexmark S305 | User Guide - Page 60
3 Select a local or network computer to receive the scan and then press . 4 Select REFRESH from the list of scan applications. This updates the application list in the printer. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen. Scanning 60 - Lexmark S305 | User Guide - Page 61
that the current mode setting is compatible with g devices, as this setting varies depending on the router brand/model. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at - Lexmark S305 | User Guide - Page 62
. 4 Press to select Print Setup Page. The network setup page prints. Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service Set Identifier (SSID). • If - Lexmark S305 | User Guide - Page 63
CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen to set up the printer. For Macintosh users 1 Close all open software applications. 2 Insert - Lexmark S305 | User Guide - Page 64
your box is turned on and that your computer is on and connected to your wireless network. Adding the printer to your wireless network 1 Set up your printer for wireless networking using the setup instructions provided. Stop when you are prompted to select a network. 2 If there is an association - Lexmark S305 | User Guide - Page 65
the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from - Lexmark S305 | User Guide - Page 66
tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to configure the printer for wireless access with the new settings. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the - Lexmark S305 | User Guide - Page 67
network. 8 Close the Windows Control Panel and any remaining windows. 9 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 10 When the available networks - Lexmark S305 | User Guide - Page 68
, wait a minute and then click Refresh network list. 24 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 25 When the available networks are displayed - Lexmark S305 | User Guide - Page 69
. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions on the computer screen. Note: Windows Vista computers may need to be reconnected to the ad hoc - Lexmark S305 | User Guide - Page 70
your printer for one type of connection. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Using the printer wirelessly If the printer is currently set up locally (using USB connection) 1 Close all open software applications. 2 Insert - Lexmark S305 | User Guide - Page 71
or Printer Setup Utility, depending on the operating system version you are using. The Printer List dialog appears. c Choose the printer you want to use. 3 If a second print queue is not created, manually add the printer. In Mac OS X version 10.5 a Click +. b Select the printer from the list, and - Lexmark S305 | User Guide - Page 72
10.3 or later use any printer connected to your Macintosh computer, double-click Sharing your printer with Mac OS X users. or To let Windows computers on the network use any printer connected to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions - Lexmark S305 | User Guide - Page 73
, and are unable to locate the information in the manual, contact your system support person. What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate - Lexmark S305 | User Guide - Page 74
using a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check support person. What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access - Lexmark S305 | User Guide - Page 75
is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable - Lexmark S305 | User Guide - Page 76
access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the - Lexmark S305 | User Guide - Page 77
small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each - Lexmark S305 | User Guide - Page 78
transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens - Lexmark S305 | User Guide - Page 79
wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows page, click Wireless or any other - Lexmark S305 | User Guide - Page 80
utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10 the SSID. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 From the Applications folder, double-click - Lexmark S305 | User Guide - Page 81
connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and locally attached simultaneously What is a MAC address? A Media Access Control (MAC) address is a 48-bit identifier associated - Lexmark S305 | User Guide - Page 82
printer to your network, then the MAC address of the printer must be included in the MAC filter list. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless , or click OK. The Command Prompt window opens. 4 Type ipconfig, and then - Lexmark S305 | User Guide - Page 83
choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. How - Lexmark S305 | User Guide - Page 84
to check the ink level in each cartridge. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance - Lexmark S305 | User Guide - Page 85
list. 4 From the Maintenance tab of the Printer Utility dialog, click Print Alignment Page. 5 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles - Lexmark S305 | User Guide - Page 86
to clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Maintenance tab, click Clean Cartridges. For Macintosh - Lexmark S305 | User Guide - Page 87
new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help - Lexmark S305 | User Guide - Page 88
press and release to turn the printer on. Note: Do not release and until Language appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following - Lexmark S305 | User Guide - Page 89
REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Troubleshooting 89 - Lexmark S305 | User Guide - Page 90
the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into the matching color slot of the printhead. 3 Close - Lexmark S305 | User Guide - Page 91
. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 12 for more - Lexmark S305 | User Guide - Page 92
them to get other jobs to print, then the computer and printer may not be communicating. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the - Lexmark S305 | User Guide - Page 93
troubleshooting • "Paper jam in the printer" on page 93 • "Paper jam in the paper support" on page 93 • "Paper or specialty media misfeeds" on page 93 Paper jam in the printer Note: The parts inside the printer printer back on. Paper jam in the paper support Note: The parts inside the printer printer - Lexmark S305 | User Guide - Page 94
"Computer slows down when printing" on page 96 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin - Lexmark S305 | User Guide - Page 95
"Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR - Lexmark S305 | User Guide - Page 96
scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY - Lexmark S305 | User Guide - Page 97
photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER MAKE - Lexmark S305 | User Guide - Page 98
can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT - Lexmark S305 | User Guide - Page 99
"Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED - Lexmark S305 | User Guide - Page 100
over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting - Lexmark S305 | User Guide - Page 101
THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER The range of your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. Troubleshooting 101 - Lexmark S305 | User Guide - Page 102
good or excellent, then another factor is causing the problem. CHECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the - Lexmark S305 | User Guide - Page 103
utility again to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10 . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 From the Applications folder, Troubleshooting 103 - Lexmark S305 | User Guide - Page 104
COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for Mac OS X 10.5 or the printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from - Lexmark S305 | User Guide - Page 105
and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the - Lexmark S305 | User Guide - Page 106
indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not - Lexmark S305 | User Guide - Page 107
device • Not connected to a wireless network The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one or more of the following: CHECK NETWORK NAME - Lexmark S305 | User Guide - Page 108
wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the strength of the network signal on the printer network setup page. CHECK MAC - Lexmark S305 | User Guide - Page 109
sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see "How do I find the MAC address?" on page 81. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 If you do - Lexmark S305 | User Guide - Page 110
been configured. 2 Obtain the IP address of the wireless access point: a From the Apple menu, choose About This Mac. b Click More Info. c From the Contents pane, choose Network. d From the Active Services list, choose AirPort. The bottom pane lists the details of the AirPort connection. e Write down - Lexmark S305 | User Guide - Page 111
manually changed your WEP or WPA keys, channel, or other network settings; or the access point having been reset to factory defaults. Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuring the printer for wireless access. Troubleshooting - Lexmark S305 | User Guide - Page 112
program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click the Wireless setup utility link. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 6 Follow the instructions on the computer screen - Lexmark S305 | User Guide - Page 113
, choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If - Lexmark S305 | User Guide - Page 114
the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again. Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected - Lexmark S305 | User Guide - Page 115
driver on the computer or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows - Lexmark S305 | User Guide - Page 116
has to do. Refer to the manual that came with your router and your operating system documentation if you are not sure how to assign static IP addresses. To assign a static IP address to the printer, do the following: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from - Lexmark S305 | User Guide - Page 117
CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK DEVICES - Lexmark S305 | User Guide - Page 118
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark S305 | User Guide - Page 119
software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark used in accordance with the instructions, may cause harmful interference to try to correct the interference by one or more of the following measures: • - Lexmark S305 | User Guide - Page 120
may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Hinweis zum GS-Zeichen Modell 101 - Lexmark S305 | User Guide - Page 121
Temperature information Ambient temperature Shipping temperature Storage temperature 15-32° C (60-90° F) -40-60° C (-40-140° F) 1-60° C options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the - Lexmark S305 | User Guide - Page 122
0.33 off. The power consumption levels listed in the previous table represent time-averaged are subject to change. See www.lexmark.com for current values. Power Saver This default Power Saver Timeout for this product (in minutes): 10 By using the configuration menus, the Power Saver Timeout - Lexmark S305 | User Guide - Page 123
has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable - Lexmark S305 | User Guide - Page 124
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark as a major nationwide problem. It is recommended is defined as one that is suitably product meets the applicable Industry Canada technical - Lexmark S305 | User Guide - Page 125
a major nationwide problem. It is defined as one that is the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service 10 call attempts to the same number within any 30 minute period for any single manual - Lexmark S305 | User Guide - Page 126
end of one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the - Lexmark S305 | User Guide - Page 127
wireless products that contain transmitters, for example, but not limited to, wireless the licensed service, this device is intended to be operated indoors and away from windows to provide la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation - Lexmark S305 | User Guide - Page 128
radio au service faisant l' the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Products equipped with 2.4GHz Wireless - Lexmark S305 | User Guide - Page 129
is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je - Lexmark S305 | User Guide - Page 130
licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the - Lexmark S305 | User Guide - Page 131
able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program. The Software Program may include internet links to other software applications and - Lexmark S305 | User Guide - Page 132
, the Software Program. b Copying. You may make one (1) copy of the Software Program solely the Software Program, except as and to the extent expressly permitted to do so by applicable law Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. 10 - Lexmark S305 | User Guide - Page 133
any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control. * Products within the XX90 Series (including but not limited to models Z2390, Z2490, X2690, X3690, and X4690) are not subject to the Cartridge - Lexmark S305 | User Guide - Page 134
™ and/or Reader® technology by Adobe Systems Incorporated This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright © 1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe Systems Incorporated - Lexmark S305 | User Guide - Page 135
66 creating using Windows 66 additional computers installing wireless printer 63 AliceBox 64 aligning the printhead 84 appliances wireless network 78 application list downloading 59 updating 59 assigning IP address 83 B banner paper 26 bidirectional communication enabling 112 black and white - Lexmark S305 | User Guide - Page 136
9 ink cartridges ordering 11 replacing 12 using genuine Lexmark 11 ink levels checking 84 inserting a memory card or flash drive 37 installation cable 76 installing network printer 83 installing optional software 22 installing printer on wireless network (Macintosh) 63 on wireless network (Windows - Lexmark S305 | User Guide - Page 137
not print wireless 105 printer does not print wirelessly 106 printer does not respond 91 printer printing blank pages 91 printer problems, basic solutions 87 printer software installing 24 uninstalling 23 printer, setting as default 45 printhead aligning 84 printhead access 10 printhead error 88 - Lexmark S305 | User Guide - Page 138
(Macintosh) 63 on wireless network (Windows) 63 settings timeout disabling 15 setup troubleshooting cannot print through USB 92 incorrect language appears on display 88 page does not print 90 printer does not respond 91 printer printing blank pages 91 printhead error 88 software did not install 90 - Lexmark S305 | User Guide - Page 139
orange 107 U UK special wireless setup instructions 64 uninstalling printer software 23 updating printer software 23 updating the application list 59 USB 70, 81 cable 76 Macintosh 70 USB connection with network connection 81 USB port 10 using Macintosh printer software 21 V Virtual Private Network - Lexmark S305 | User Guide - Page 140
WPA passphrase locating 73 WPA2 61 WPS 69 Index 140
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S300 Series User's Guide
April 2009
www.lexmark.com
Machine type(s):
4443
Model(s):
101, 10E