Lexmark S405 User Guide

Lexmark S405 - Interpret Color Inkjet Manual

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  • Lexmark S405 | User Guide - Page 1
    Lexmark S400 Series User's Guide April 2009 Machine type(s): 4443 Model(s): 201, 20E www.lexmark.com
  • Lexmark S405 | User Guide - Page 2
    -Mode...17 Resetting to factory settings...18 Using the printer software 19 Minimum system requirements...19 Using the Windows printer software...19 Using the Macintosh printer software...21 Finding and installing optional software...22 Updating the printer software (Windows only)...23 Reinstalling
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    into an editing application...56 Scanning documents into an editing application 58 Scanning directly to e-mail using the printer software 58 Scanning to a PDF...59 Scanning FAQ...60 Canceling scan jobs...61 Faxing 62 Setting up the printer to fax...62 Configuring the fax settings...73 Contents
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    87 Advanced wireless setup...92 Networking FAQ...99 Maintaining the printer 110 Maintaining ink cartridges...110 Cleaning the exterior of the printer...112 Cleaning the scanner glass...112 Troubleshooting 113 Before you troubleshoot...113 Using the Service Center to solve printer problems 113 If
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    manufacturer's components. The safety service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION-SHOCK HAZARD: Do not use the fax
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    printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support
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    software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at www.lexmark
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    , updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Warranty information Find it here Windows or Mac Help Open a printer software program or application
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    printer 12 11 10 14 13 1 2 9 8 W I F I PRINTING 3 7 WI F I PRINTING 4 6 5 Use the To 1 Paper support Load paper. 2 Paper guide adjustment lever Adjust the paper guides. 3 Wi-Fi indicator Check wireless 12 ADF Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents.
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    method is supported in your country or region. Note: Remove the plug to access the port. 5 LINE Port Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes. LINE 6 USB port 7 Printhead access 8 Ink cartridge access
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    recycling. 2 Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life
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    by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the
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    , go to www.lexmark.com Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen
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    control panel: 1 23 4 5 Use the: 1 Power button 2 Copy button 3 Scan button 4 Fax button 5 Photo button 10 9 8 7 6 To • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn
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    level to a higher one. 10 Setup button Access the setup menu and change printer settings. Note: The Copy, Scan, Fax, and Photo button lights are off when this button is selected. 1 2 3 4 5 Cancel 7 6 Use the: To 1 Address Book Access fax numbers from a saved list of numbers. 2 Redial
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    or prints you want to make. In Fax mode: • Enter fax numbers. • Navigate an automated answering system. • Select letters when creating a Speed Dial list. minutes of inactivity or after you turn off the printer, but they will return to the factory default settings when a memory card or flash drive
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    revert to the default settings after two minutes of inactivity or after the printer is turned off. 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Device Setup, and then press . 3 Press the arrow buttons to scroll to Clear Settings Timeout, and then press . 4 Press
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    then press . 5 Press until you exit Setup, or press another mode button. Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected. Using the printer control panel menus 1 From the printer control panel, press . 2 Press the
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    11.1 (Web only)1 • Linux Fedora 10 (Web only)1 1 The printer driver for this operating system is available only at support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary
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    to as Wireless Setup Utility) Lexmark Service Center (referred to as Service Center) To • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order
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    the print settings and schedule print jobs. Printer Services dialog (not available in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on thecomputer. Printer software Applications are
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    Utility) • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Lexmark Wireless Setup Assistant Set up the printer on a wireless network. (referred to as
  • Lexmark S405 | User Guide - Page 23
    Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Check for updates. 6 Follow the instructions on the computer screen. Enabling automatic software updates 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup
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    the instructions on the installation dialog. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the driver and install the printer software. Using
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    so they rest against the edges of the paper. WI F I PRINTING Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 4 From the printer control panel, select or confirm your paper settings. Loading paper
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    paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of the paper. • You select
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    envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so your envelope is correctly positioned. • The print side of the label is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo
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    the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the default paper size for the printer, and then press . • If you want to set the default paper type: a Press to select Paper Setup. b Press the arrow buttons
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    , and faxing. You can load A4-, letter-, or legal-size paper into the ADF. 1 Adjust the paper guide on the ADF tray to the width of the original document. 2 Load the original document faceup and top edge first into the ADF until you hear a beep. WI F I PRINTING WI F I PRINTING Loading paper
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    in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless setting when printing photos. Printing basic documents Printing a document 1 Load the paper in the printer. 2 Send the print job: For Windows users a With
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    . For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Copies section of the Print Setup tab, enter the number of copies that you want to print, and then select Collate Copies. 4 Click OK to close any printer software dialogs
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    first, clear the Reverse page order or Reverse option. 6 Click Print. Printing multiple pages on one sheet For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Layout list of the Advanced tab, select Pages per sheet. 4 Select
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    on. • The memory card or flash drive must contain document files that are supported by the printer. For more information, see "Supported memory cards and file types" on page 39. • The computer must contain applications that support the file types in the memory device. 1 Insert a memory card or flash
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    orientation. • Make sure the same orientation is also selected in the software application. Printing labels 1 Load the label sheets in the printer. 2 Send the print job: For Windows users a With a document open, click File  Print. b Click Properties, Preferences, Options, or Setup. Printing 34
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    on custom-size paper Before beginning these instructions, load the custom-size paper in the printer. For Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the Paper Size list of the Print Setup tab, select Custom Size. The Define
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    Windows users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer
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    6 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. 3 2 W I F I PRINTING 1 Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing section, select Off from the drop-down menu. For Macintosh users 1 With a
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    by the printer. For more information, see "Supported memory cards and file types" on page 39. • The flash drive uses the same port that is used for a PictBridge camera cable. • An adapter may be necessary if your flash drive does not fit directly into the port. WI F I PRINTING Warning-Potential
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    Supported High Capacity (SDHC) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press your memory device. 6 Adjust the print settings: • If you are in make a selection. • If you are in the Print Photos menu, then press the arrow buttons to select
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    when a memory device is connected to the computer, then the application automatically launches. Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected models only) a Press the arrow buttons to scroll
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    is detected as a flash drive, or an error message will be displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. WI F I PRINTING Warning-Potential Damage: Do not touch the USB cable, any network adapter, any
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    the arrow buttons until it appears on the display. 9 Press . The printer scans the proof sheet. 10 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) Note: Make sure that the paper
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    need to set up a connection between a Bluetooth-enabled device and your printer if you are sending a print job from the Bluetooth device for the first time. You will need to repeat the setup if: • You reset the printer to its factory default settings. • You change the Bluetooth security level or the
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    located on the front of the printer. WI F I PRINTING Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetooth Setup, and then press . 4 Press the arrow
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    appears on the display if you set the security level to High. Use the keypad to enter your four-digit pass key, and then press . Printing from a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection
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    key. Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click
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    Click Print & Fax. 3 Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system. Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and
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    menu, choose Automatic, Quick Print, Normal, or Best. Note: Printing using Quick Print uses less ink and is ideal for printing text documents. Pausing print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or
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    the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 From the Printers list or pop-up menu, choose the printer. 4 Click Open Print Queue or Set Up Printers depending on your operating system. The print queue dialog appears. 5 Resume the print job: • If you want to resume a particular
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    • When using the ADF, adjust the paper guide on the ADF to the width of the original printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing
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    as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type. 6 Press . Note: After the copy job is finished, press to reset the settings
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    the scanner glass. 3 From the printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press . 5 Press until Collate appears. 6 Press the arrow buttons to scroll to On. 7 Press . Repeating an image on one page You can print the same page image multiple times
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    . 3 From the printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press to print on one side of the
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    7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 3 2 W I F I PRINTING 1 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 54
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    ADF paper guide to the one file. Scanning printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software
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    computer, then the printer will automatically download a list of the scan applications. • You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad. • To assign a computer name and a PIN to the computer, see the Help for the printer software associated with your
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    application as a new file. Using the printer software For Windows users 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer
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    must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up document from a word-processing application to edit it. Scanning directly to e-mail using the printer software For Windows users 1 Load an original
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    from the application, and then send it through e-mail as an attachment. Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list
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    one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloads
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    press . Wait until the printer has finished downloading a list of the scan applications available on the selected computer. 4 Select REFRESH from the list of scan applications. This updates the application list in the printer. Canceling scan jobs Press on the printer control panel, or click Cancel
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    line Check the scenarios below and follow the setup that is applicable to your telephone line. Setup 1: Printer is connected to a dedicated fax line EXT LINE Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to
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    jacks EXT LINE PHONE LINE Tips for this setup: • If you have only one telephone number on your line, or if you do not subscribe to a distinctive ring service, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the
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    pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically. • If you have only one telephone number on your line, or if you do not have distinctive ring service, then you need to set the printer to receive faxes manually (Auto Answer
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    setup if you have a Digital Subscriber Line (DSL). EXT LINE A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax poor quality faxes for the printer, and slow Internet connection on your computer. To install a filter for the printer: 1
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    Scenario 3: VoIP telephone service Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not
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    you normally connect your telephone to a cable modem. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable modem. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want
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    Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks.
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    to a non-RJ-11 wall jack To set up the printer for faxing, connect the printer to the RJ-11 adapter that comes with the printer, and then plug the adapter into the wall jack. You can also connect an additional device (telephone or answering machine) to the same telephone line.
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    plug the device into the port of the printer. EXT LINE Connecting the printer in countries that use serial connection In some answering machine into the port of the printer. This is called serial connection. Austria is on the list, then do not remove the wrap plug from the the printer. It is
  • Lexmark S405 | User Guide - Page 71
    EXT LINE Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. NFN Faxing 71
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    without sender information, so make sure that you enter this information in your printer. Setting the fax header 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Dialing and Sending, and then press
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    to wake up the printer. Using the Fax Setup Wizard in Windows 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Printer Home. 4 Click the Fax tab, and then click Set up the printer to fax. The Fax Setup Wizard opens. 5 Run the
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    This is the code you press to receive faxes manually. • Set the Caller ID pattern that you want. Some countries or regions have multiple patterns. • Set the printer to print incoming faxes to fit a page. • Set the fax footer. • Set your fax name and fax number. • Adjust the dialing volume. • Set the
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    you add contacts to the Speed Dial list of the fax software, the printer automatically saves them to the printer Address Book. You can save up to 89 contacts and 10 fax groups in the contact list. Creating a contact list using the fax software For Windows users 1 Click or Start. 2 Click All Programs
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    Creating a contact list using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press again to select Address Book. 4 To add a fax number to your Address Book: a Press the arrow buttons to scroll to Add. b Press .
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    1 From the printer control panel, press . 2 Enter or select a fax recipient: • Enter a fax number, and then press . • Press Address Book to select a number from the Speed Dial or Group Dial list, and then press twice. 3 If you want to send a fax to a group of recipients (broadcast fax), press the
  • Lexmark S405 | User Guide - Page 78
    , choose File > Print. 2 From the Printer pop-up menu, select the fax version of your printer. Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer. To install the fax driver, choose Add a printer, and then install the printer again with a different
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    I skipped the fax setup initially, do I need to run the installer again to set up the fax? You do not need to run the installer again. You can set up and configure the fax through the fax software that was installed with the printer software. To set up the fax: 1 Connect the printer to the telephone
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    ) service offered by telephone companies, then your fax number is the number that you assigned to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel. If you have more than one telephone
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    the call. Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring printer rings, but it never receives the fax. To set the ring pattern in the printer: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup
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    to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it. Adjusting the dialing volume 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Dialing and
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    , and which device you should use to answer the call. If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off
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    save on ink and print a report only when a fax job is unsuccessful, then select On Error. 6 Press . How do I view the fax history of the printer? You can print reports of sent and/or received faxes. 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then
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    to Receive Log, and then press . • To print sent and received fax history, press the arrow buttons to scroll to Activity Report, and then press . How do I forward a fax? 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow
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    faxes? The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes to be printed. If an incoming fax or an outgoing fax
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    the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is varies depending on the router brand/model. Supported network security options The printer supports three wireless security options: no security, WEP, and
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    . 4 Press to select Print Setup Page. The network setup page prints. Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service Set Identifier (SSID). • If
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    CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen to set up the printer. For Macintosh users 1 Close all open software applications. 2 Insert
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    on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer. • Off means one of the following: - The printer is turned off or is powering up. - The printer is not connected to a wireless network and is in
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    the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer will be assigned an IP address automatically through DHCP on most wireless networks. 1 Complete the wireless setup, allowing the printer to receive a DHCP address from
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    , double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network
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    network. 8 Close the Windows Control Panel and any remaining windows. 9 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 10 When the available networks
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    , wait a minute and then click Refresh network list. 24 Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 25 When the available networks are displayed
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    . 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. 5 Click Wireless setup utility link. 6 Follow the instructions on the computer screen. Note: Windows Vista computers may need to be reconnected to the ad hoc
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    your printer for one type of connection. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Using the printer wirelessly If the printer is currently set up locally (using USB connection) 1 Close all open software applications. 2 Insert
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    menu, choose System Preferences. b Click Print & Fax under the Hardware section. c Click +. d Select the printer from the list and click Add. In Mac OS X version 10.4 or earlier a From the Finder desktop, choose Go > Utilities. b Double-click Print Center or Printer Setup Utility, depending on the
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    10.3 or later use any printer connected to your Macintosh computer, double-click Sharing your printer with Mac OS X users. or To let Windows computers on the network use any printer connected to your Macintosh computer, double-click Sharing your printers with Windows users. 5 Follow the instructions
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    , and are unable to locate the information in the manual, contact your system support person. What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate
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    using a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID. Check support person. What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access
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    connected to the Internet through a DSL or cable modem. Internet Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or
  • Lexmark S405 | User Guide - Page 102
    access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the
  • Lexmark S405 | User Guide - Page 103
    small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each
  • Lexmark S405 | User Guide - Page 104
    transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens
  • Lexmark S405 | User Guide - Page 105
    of the wireless signal when it passes through them, and certain types of objects absorb enough to cause communications problems. Place to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users
  • Lexmark S405 | User Guide - Page 106
    to set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From the the SSID. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 From the Applications folder, double-click
  • Lexmark S405 | User Guide - Page 107
    a device instead of its software. The MAC address is displayed as a hexadecimal number in this format: 01-23-45-67-89-AB. Every device capable of communicating on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all have MAC addresses. While it is
  • Lexmark S405 | User Guide - Page 108
    printer to your network, then the MAC address of the printer must be included in the MAC filter list. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless , or click OK. The Command Prompt window opens. 4 Type ipconfig, and then
  • Lexmark S405 | User Guide - Page 109
    choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. How
  • Lexmark S405 | User Guide - Page 110
    to check the ink level in each cartridge. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance
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    list. 4 From the Maintenance tab of the Printer Utility dialog, click Print Alignment Page. 5 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles
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    to clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Maintenance tab, click Clean Cartridges. For Macintosh
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    new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help
  • Lexmark S405 | User Guide - Page 114
    press and release to turn the printer on. Note: Do not release and until Language appears on the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following
  • Lexmark S405 | User Guide - Page 115
    REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead. 3 Wipe the printhead contacts using a clean, lint-free cloth. Troubleshooting 115
  • Lexmark S405 | User Guide - Page 116
    problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into the matching color slot of the printhead. Troubleshooting
  • Lexmark S405 | User Guide - Page 117
    . REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 12 for more
  • Lexmark S405 | User Guide - Page 118
    outlet, and then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for your printer software or firmware. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power
  • Lexmark S405 | User Guide - Page 119
    Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the computer documentation. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 119 • "Paper jam in the paper support" on page 119 • "Paper jam
  • Lexmark S405 | User Guide - Page 120
    PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. Troubleshooting 120
  • Lexmark S405 | User Guide - Page 121
    at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: - 6.35 mm (0.25 in
  • Lexmark S405 | User Guide - Page 122
    you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN
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    image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE
  • Lexmark S405 | User Guide - Page 124
    to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER
  • Lexmark S405 | User Guide - Page 125
    printer to fax" on page 62 • "Faxing FAQ" on page 79 Fax troubleshooting checklist Before you troubleshoot, use the following checklist to solve most fax problems devices are set up correctly according to your setup scenario in the "Setting up the printer to fax" section. • Make sure that the cables
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    Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup, then enter your fax name and fax number
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    the outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support. To make sure that automatic fax conversion is enabled: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup
  • Lexmark S405 | User Guide - Page 128
    Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line
  • Lexmark S405 | User Guide - Page 129
    the manual answer code that appears on the display. Cannot run the fax software The printer must be connected to a telephone, DSL, or VoIP line before you can configure the fax settings in the fax software. MAKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows
  • Lexmark S405 | User Guide - Page 130
    Line Not Connected What it indicates: Possible solutions: The receiving fax machine does not support color fax or the scan resolution of the document that you are sending. • Enable Auto Fax Conversion. The printer automatically converts color faxes to black and lowers the scan resolution of the
  • Lexmark S405 | User Guide - Page 131
    the fax software. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 132 • "Nothing happens when a memory card is inserted" on page 132 • "Cannot print documents from a memory card or flash drive" on page 132 • "Photos do not transfer from a memory card across a wireless
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    can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Nothing happens when a memory card is inserted If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: REINSERT
  • Lexmark S405 | User Guide - Page 133
    "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED
  • Lexmark S405 | User Guide - Page 134
    and then press . The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending
  • Lexmark S405 | User Guide - Page 135
    having trouble printing, try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. Troubleshooting
  • Lexmark S405 | User Guide - Page 136
    the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Print the printer network setup page. In the Wireless section, look for SSID. Troubleshooting 136
  • Lexmark S405 | User Guide - Page 137
    set up the printer on the wireless network used by the computer. For Macintosh users with an AirPort base station In Mac OS X version 10.5 1 From SSID. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 From the Applications folder, double- Troubleshooting 137
  • Lexmark S405 | User Guide - Page 138
    WITH WIRELESS PRINTING THROUGH AIRPORT The printer only supports wireless printing through AirPort base stations for Mac OS X 10.5 updated version of the printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide
  • Lexmark S405 | User Guide - Page 139
    network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the most recent update available from the manufacturer. Refer
  • Lexmark S405 | User Guide - Page 140
    Press Enter, or click OK. The printer folder opens. 4 Right-click the new printer; from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the
  • Lexmark S405 | User Guide - Page 141
    access point (wireless router) to learn how to set a network name. If you set a new network name, you must reset the printer and computer SSID to the same network name. CHECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal
  • Lexmark S405 | User Guide - Page 142
    find the strength of the network signal on the printer network setup page. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. Wi-Fi indicator
  • Lexmark S405 | User Guide - Page 143
    sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see "How do I find the MAC address?" on page 107. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 If you do
  • Lexmark S405 | User Guide - Page 144
    been configured. 2 Obtain the IP address of the wireless access point: a From the Apple menu, choose About This Mac. b Click More Info. c From the Contents pane, choose Network. d From the Active Services list, choose AirPort. The bottom pane lists the details of the AirPort connection. e Write down
  • Lexmark S405 | User Guide - Page 145
    , you must run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or WPA keys, channel, or other network settings; or the access point having been reset to factory defaults. Running the wireless setup again can also resolve
  • Lexmark S405 | User Guide - Page 146
    on the computer screen. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wireless print server not installed You may see a message during installation indicating that the
  • Lexmark S405 | User Guide - Page 147
    , choose About This Mac. 2 Click More Info. 3 From the Contents pane, choose Network. 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If
  • Lexmark S405 | User Guide - Page 148
    the box next to Enable bidirectional support if it is not already checked. 7 Click Apply. 8 Click OK, and then try to print again. Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected
  • Lexmark S405 | User Guide - Page 149
    driver on the computer or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows
  • Lexmark S405 | User Guide - Page 150
    identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site. Troubleshooting 150
  • Lexmark S405 | User Guide - Page 151
    CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK DEVICES
  • Lexmark S405 | User Guide - Page 152
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark S405 | User Guide - Page 153
    software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark with the instructions, may cause to correct the interference by one or more of the following service representative for additional suggestions. Notices 153
  • Lexmark S405 | User Guide - Page 154
    this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY your product. 1-meter average sound pressure, dBA Printing 50 dBA Scanning 47 dBA Copying 47 dBA Ready inaudible Values are subject
  • Lexmark S405 | User Guide - Page 155
    of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
  • Lexmark S405 | User Guide - Page 156
    consumption (Watts) Printing The product listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark Factory default Power Saver Timeout for this product (in minutes): 10
  • Lexmark S405 | User Guide - Page 157
    licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the
  • Lexmark S405 | User Guide - Page 158
    limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of
  • Lexmark S405 | User Guide - Page 159
    , its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide
  • Lexmark S405 | User Guide - Page 160
    Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services Cartridge License Agreement. This Cartridge License Agreement does not apply to cartridges included within the printer is based on Microsoft Print Schema technology. You may
  • Lexmark S405 | User Guide - Page 161
    order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
  • Lexmark S405 | User Guide - Page 162
    public service commission as a major nationwide problem. It is recommended that arrestor is defined as one that is suitably rated, computer or other electronic device, including fax machines, to send any message unless This product meets the applicable Industry Canada technical specifications
  • Lexmark S405 | User Guide - Page 163
    conditions for the Facsimile User Instructions. The grant of a than 10 call attempts to the same number within any 30 minute period for any single manual call one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark
  • Lexmark S405 | User Guide - Page 164
    available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless
  • Lexmark S405 | User Guide - Page 165
    radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment strictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne
  • Lexmark S405 | User Guide - Page 166
    Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Products equipped with 2.4GHz Wireless is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to
  • Lexmark S405 | User Guide - Page 167
    toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Polski Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Niniejszym
  • Lexmark S405 | User Guide - Page 168
    (Mac) 91 changing wireless settings after installation (Windows) 91 checking an unresponsive printer 113 checking ink levels 110 checking the dial tone 82 checklist before you troubleshoot 113 fax troubleshooting 125 memory card troubleshooting 132 choosing a splitter, faxing 80 cleaning exterior
  • Lexmark S405 | User Guide - Page 169
    107 exterior of the printer cleaning 112 e-mailing scanned documents 58 F factory default settings resetting internal wireless print server 134 resetting to 18 failed faxes retrieving 86 fax confirmation page 84 printer memory 86 transmission report 84 fax activity report 84 fax blocking setting 74
  • Lexmark S405 | User Guide - Page 170
    printer 109 installing optional software 22 installing printer on wireless network (Macintosh) 89 on wireless network (Windows) 89 installing printer software 24 installing wireless printer additional computers 89 interference wireless network 104 internal wireless print server resetting to factory
  • Lexmark S405 | User Guide - Page 171
    print wireless 139 printer does not print wirelessly 140 printer does not respond 118 printer memory fax 86 printer printing blank pages 117 printer problems, basic solutions 113 printer software installing 24 uninstalling 23 printer, setting as default 46 printhead aligning 110 printhead access 10
  • Lexmark S405 | User Guide - Page 172
    faxing 79 on wireless network (Macintosh) 89 on wireless network (Windows) 89 settings timeout disabling 16 setup troubleshooting cannot print through USB 118 incorrect language appears on display 114 page does not print 116 printer does not respond 118 printer printing blank pages 117 printhead
  • Lexmark S405 | User Guide - Page 173
    141 TX report, fax 84 U UK special wireless setup instructions 90 uninstalling printer software 23 updating printer software 23 updating the application list 60 USB 96, 107 cable 102 Macintosh 96 USB connection with network connection 107 USB port 10 user information, fax setting 74 using Macintosh
  • Lexmark S405 | User Guide - Page 174
    network 89 Windows software Abbyy Sprint OCR 19 Fast Pics 19 Fax Setup Utility 19 Fax Solutions software 19 Printer Home 19 Printing Preferences 19 Service Center 19 Toolbar 19 Tools for Office 19 Wireless Setup Utility 19 wireless 96, 107 Macintosh 96 printer does not print 139 troubleshooting 140
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Lexmark S400 Series User's Guide
April 2009
www.lexmark.com
Machine type(s):
4443
Model(s):
201, 20E