Lexmark X1150 User's Guide - Page 30

Removing and reinstalling the software If the All-In-One software is not functioning properly or a communications error message displays when you try to use the All-In-One, you may need to remove and then reinstall the printer software. 1 From the desktop, click Start Programs Lexmark X1100 Series Uninstall Lexmark X1100 Series. Note: If Uninstall is not an option on the menu, see "All-In-One is not communicating with the computer" on page 21. 2 Follow the instructions on the computer screen to remove the All-In-One software. 3 Restart the computer before reinstalling the software. 4 Insert the CD and follow the instructions on the computer screen to install the software. For help, refer to the setup documentation. Other help sources If the preceding solutions do not solve the problem with your All-In-One: • Refer to the Lexmark Solution Center software for more troubleshooting information: 1 Click Start Programs Lexmark X1100 Series Lexmark X1100 Series Solution Center. 2 Click the Troubleshooting tab on the left side of the screen. • Visit our Web site at http://support.lexmark.com/ for help. 26