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Lexmark X2670 User's Guide - Page 50

Troubleshooting, Using the printer troubleshooting software (Windows only), Power button is not lit

UPC - 734646148955

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Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Lexmark Service Center, use one of these methods: Method 1 If it appears on an error message dialog, click the For additional assistance, use the Lexmark Service Center link. Method 2 1 Do one of the following: • In Windows Vista, click  All Programs, and then select the printer program folder from the list. • In Windows XP, click Start  Programs or All Programs, and then select the printer program folder from the list. 2 Select Lexmark Service Center. Setup troubleshooting Power button is not lit These are possible solutions. Try one or more of the following: PRESS POWER BUTTON Make sure the printer is on by pressing . DISCONNECT AND RECONNECT THE POWER CORD 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet, and then from the printer. 3 Plug the cord all the way into the power supply on the printer. 4 Plug the cord into an electrical outlet that other electrical devices have been using. 5 Press to turn the printer on. Troubleshooting 50

Section	Page
Contents	2
Safety information	5
Introduction	6
Finding information about the printer	6
Setting up the printer	9
Bypassing security warnings during software installation	9
Setting up the printer as a copier only	9
Understanding the parts of the printer	14
Using the printer control panel	16
Understanding the printer software	18
Installing printer software	18
Installing the optional XPS driver (Windows Vista users only)	18
Using the Windows printer software	19
Using the Macintosh printer software	20
Loading paper and original documents	22
Loading paper	22
Loading various paper types	22
Loading original documents on the scanner glass	25
Printing	27
Printing basic documents	27
Printing a document	27
Printing Web pages	27
Printing multiple copies of a document	28
Collating printed copies	28
Printing the last page first (reverse page order)	29
Printing multiple pages on one sheet (N-Up)	29
Pausing print jobs	30
Canceling print jobs	31
Printing specialty documents	32
Choosing compatible specialty paper types	32
Printing photos using printer software	32
Printing envelopes	33
Printing labels	34
Printing on custom-size paper	35
Printing other specialty documents	36
Saving and deleting print settings	36
Copying	38
Making a copy	38
Copying 4 x 6 photos	38
Scanning	39
Scanning original documents	39
Canceling scan jobs	39
Faxing	41
Sending a fax	41
Receiving a fax automatically	41
Maintaining the printer	43
Maintaining print cartridges	43
Installing print cartridges	43
Removing a used print cartridge	44
Refilling print cartridges	45
Using genuine Lexmark print cartridges	45
Cleaning the print cartridge nozzles	46
Wiping the print cartridge nozzles and contacts	46
Preserving the print cartridges	47
Cleaning the scanner glass	47
Cleaning the exterior of the printer	47
Ordering supplies	48
Ordering print cartridges	48
Ordering paper and other supplies	48
Recycling Lexmark products	49
Troubleshooting	50
Using the printer troubleshooting software (Windows only)	50
Setup troubleshooting	50
Power button is not lit	50
Software did not install	51
Page does not print	52
Removing and reinstalling the software	54
Enabling the USB port in Windows	55
Solving printer power problems	56
Notices	57
Product information	57
Edition notice	57
UNITED STATES GOVERNMENT RIGHTS	58
Trademarks	58
Licensing notices	58
Federal Communications Commission (FCC) compliance information statement	58
Hinweis zum GS-Zeichen	59
Noise emission levels	59
Temperature information	60
Waste from Electrical and Electronic Equipment (WEEE) directive	60
Product disposal	60
ENERGY STAR	60
Power consumption	60
Product power consumption	60
Power Saver	61
Off mode	61
Total energy usage	61
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS	61
European Community (EC) directives conformity	65
Regulatory notices for telecommunication terminal equipment	66
Notice to users of the US telephone network: FCC requirements	66
South Africa telecommunications notice	67
Notice to users of the Canadian telephone network	67
Notice to users of the New Zealand telephone network	68
Notice to Users in the European Union	69
Regulatory notices for wireless products	69
Exposure to radio frequency radiation	69
Notice to users in Brazil	69
Industry Canada (Canada)	70
Taiwan NCC RF notice statement	70
Notice to users in the European Union	71