Lexmark X2670 User's Guide - Page 51

Software did not install, Start, Computer, setup.exe - troubleshooting

Get Lexmark X2670 - All-In-One Printer PDF manuals and user guides
UPC - 734646148955
View all Lexmark X2670 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 51 highlights

Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software. These are some other possible solutions. Try one or more of the following: MAKE SURE YOUR OPERATING SYSTEM IS SUPPORTED The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3 or later, and Mac OS X version 10.3 or later. CHECK THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. RECONNECT THE POWER SUPPLY 1 Press to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE 1 Close all open programs. 2 Disable any security programs. 3 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 4 Click Computer or My Computer. 5 Double-click the CD or DVD drive icon. 6 If necessary, double-click setup.exe. Troubleshooting 51

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when sending a print job, you can try uninstalling and reinstalling the software.
These are some other possible solutions. Try one or more of the following:
M
AKE
SURE
YOUR
OPERATING
SYSTEM
IS
SUPPORTED
The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3
or later, and Mac OS X version 10.3 or later.
C
HECK
THAT
YOUR
COMPUTER
MEETS
THE
MINIMUM
SYSTEM
REQUIREMENTS
LISTED
ON
THE
PRINTER
BOX
C
HECK
THE
USB
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
R
ECONNECT
THE
POWER
SUPPLY
1
Press
to turn the printer off.
2
Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press
to turn the printer on.
T
EMPORARILY
DISABLE
SECURITY
PROGRAMS
IN
W
INDOWS
BEFORE
INSTALLING
THE
SOFTWARE
1
Close all open programs.
2
Disable any security programs.
3
Do one of the following:
•
In Windows Vista, click
.
•
In Windows XP and earlier, click
Start
.
4
Click
Computer
or
My Computer
.
5
Double-click the CD or DVD drive icon.
6
If necessary, double-click
setup.exe
.
Troubleshooting
51