Lexmark X342N Service Manual - Page 25

Open ADF Cover, Remove Paper, 7.01 service transfer error, SucERR:900xx No Modem, Ready, Symptom - firmware

Get Lexmark X342N - Multi Function Printer PDF manuals and user guides
UPC - 734646256292
View all Lexmark X342N manuals
Add to My Manuals
Save this manual to your list of manuals

Page 25 highlights

7003-XXX Symptom Toner on back of page Paper jams Main motor noisy or does not move Paper never picks Paper feeds continuously Skewed paper Paper wrinkled or bent Top cover will not close Operator panel button does not respond Operator panel light does not light or is very dim Fan noisy or not working Dead machine (no power) Paper does not feed into the ADF MFP produces a black page when copying a document. Paper jams in ADF. False Open ADF Cover Remove Paper 9.7.01 service transfer error is displayed SucERR:900xx No Modem is displayed Device does not power up after flashing firmware. Device does not show it's status on the operator panel when the firmware is being flashed. Action See "Toner on back of page" on page 2-33. See "Paper feed service checks" on page 2-29. See "Main motor service check" on page 2-25. See "Paper never picks" on page 2-29. See "Paper picks during POST and/or continuously" on page 2-29. Printhead misalignment results in skewed horizontal lines but a consistent margin top to bottom of page. Paper feed misalignment results in entire image rotated on the paper. See "Paper feed service checks" on page 2-29. See "Paper "trees," wrinkles, stacks poorly or curls" on page 2-30. See "Controller card service check" on page 2-21. See "Operator panel service check" on page 2-27 or "Controller card service check" on page 2-21. See "Controller card service check" on page 2-21. See "Cooling fan service check" on page 2-20. See "Dead machine service check" on page 2-22. See "ADF service check" on page 2-19. See "CCD service check" on page 2-20. See "ADF service check" on page 2-19. See "ADF service check" on page 2-19. Check the connection at J7 on the controller card. Inspect the cable if the connection is ok. Replace the power supply if needed. Inspect the modem cable. Reinsert the cable if necessary. Do not power the device down. It will automatically reboot. Power the device down, wait a few minutes and reboot. Make sure the device is in Ready mode before flashing the firmware. Diagnostic information 2-3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
Diagnostic information
2-3
7003-XXX
Toner on back of page
See
“Toner on back of page” on page 2-33
.
Paper jams
See
“Paper feed service checks” on page 2-29
.
Main motor noisy or does not
move
See
“Main motor service check” on page 2-25
.
Paper never picks
See
“Paper never picks” on page 2-29
.
Paper feeds continuously
See
“Paper picks during POST and/or continuously” on
page 2-29
.
Skewed paper
Printhead misalignment results in skewed horizontal lines but a
consistent margin top to bottom of page. Paper feed misalignment
results in entire image rotated on the paper. See
“Paper feed
service checks” on page 2-29
.
Paper wrinkled or bent
See
“Paper “trees,” wrinkles, stacks poorly or curls” on
page 2-30
.
Top cover will not close
See
“Controller card service check” on page 2-21
.
Operator panel button does not
respond
See
“Operator panel service check” on page 2-27
or
“Controller
card service check” on page 2-21
.
Operator panel light does not light
or is very dim
See
“Controller card service check” on page 2-21
.
Fan noisy or not working
See
“Cooling fan service check” on page 2-20
.
Dead machine (no power)
See
“Dead machine service check” on page 2-22
.
Paper does not feed into the ADF
See
“ADF service check” on page 2-19
.
MFP produces a black page when
copying a document.
See
“CCD service check” on page 2-20
.
Paper jams in ADF.
See
“ADF service check” on page 2-19
.
False
Open ADF Cover
Remove Paper
See
“ADF service check” on page 2-19
.
9.7.01 service transfer error
is
displayed
Check the connection at J7 on the controller card. Inspect the cable
if the connection is ok. Replace the power supply if needed.
SucERR:900xx No Modem
is
displayed
Inspect the modem cable. Reinsert the cable if necessary.
Device does not power up after
flashing firmware.
Do not power the device down. It will automatically reboot. Power the
device down, wait a few minutes and reboot.
Device does not show it’s status
on the operator panel when the
firmware is being flashed.
Make sure the device is in
Ready
mode before flashing the firmware.
Symptom
Action