Lexmark X363 Service Manual

Lexmark X363 Manual

Get Lexmark X363 PDF manuals and user guides View all Lexmark X363 manuals
Add to My Manuals
Save this manual to your list of manuals

Lexmark X363 manual content summary:

  • Lexmark X363 | Service Manual - Page 1
    Revision: July 16, 2013 Lexmark™ X264dn, X363dn, X364dn, X364dw 7013-235 7013-432 7013-436 7013-43W • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States
  • Lexmark X363 | Service Manual - Page 2
    or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that their respective owners. © 2009 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any
  • Lexmark X363 | Service Manual - Page 3
    2-2 Understanding the operator panel 2-2 Operator panel buttons 2-2 Diagram of the printer menus 2-5 Messages and error codes 2-6 User attendance messages 2-6 Cartridge error messages 2-11 Paper jam error codes (200-series 2-11 Service error codes 2-17 Symptom tables 2-23 POST symptom table
  • Lexmark X363 | Service Manual - Page 4
    or bands 2-39 Toner on back of page 2-39 Solving print quality problems 2-40 Printhead service check 2-43 Transfer roll service check 2-43 Tray 2 service check 2-44 840.xx service check 2-44 Black or blank page copy service check 2-46 CCD service check 2-46 Flatbed motor service check 2-46
  • Lexmark X363 | Service Manual - Page 5
    3-10 Input Tray tests 3-11 Feed Tests 3-11 Output Bin Tests 3-11 Feed Tests 3-11 Sensor Test 3-11 Base Sensor Test 3-12 Printer Setup 3-12 Defaults 3-12 Page Counts 3-12 Serial Number 3-13 Model Name 3-13 Configuration ID 3-13 Enable Edge to Edge Copy 3-14 Reset Fuser Count 3-14
  • Lexmark X363 | Service Manual - Page 6
    Avoiding jams 3-34 Understanding paper jam codes and locations 3-35 200-202 paper jams 3-35 231 paper jam 3-36 233 paper jam 3-37 234 paper jam 3-37 235 paper jam 3-37 242 paper jam 3-38 251 paper jam 3-39 290-294 paper jams 3-40 291.xx ADF paper jams 3-41 Updating printer firmware 3-42
  • Lexmark X363 | Service Manual - Page 7
    5-1 Front view 5-1 Rear view 5-2 Controller board connector pin values 5-3 Preventive maintenance 6-1 Safety inspection guide 6-1 Lubrication specifications 6-1 Maintenance kits 6-1 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Scanner 7-4 Assembly
  • Lexmark X363 | Service Manual - Page 8
    7013-XXX Assembly 6: Power cords 7-12 Index I-1 Part number index I-5 viii Service Manual
  • Lexmark X363 | Service Manual - Page 9
    in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der
  • Lexmark X363 | Service Manual - Page 10
    galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer. Lasersystemet og printeren er udformet således, at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser. x Service Manual
  • Lexmark X363 | Service Manual - Page 11
    utsätts för laserstrålning över Klass I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er i andre land godkjent som et
  • Lexmark X363 | Service Manual - Page 12
    sobre d'un nivell de classe I durant una operació normal, durant les tasques de manteniment d'usuari ni durant els serveis que satisfacin les condicions prescrites. xii Service Manual
  • Lexmark X363 | Service Manual - Page 13
    7013-XXX Notices and safety information xiii
  • Lexmark X363 | Service Manual - Page 14
    7013-XXX xiv Service Manual
  • Lexmark X363 | Service Manual - Page 15
    IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE. Discard used batteries according to the battery manufacturer's instructions and local regulations. of unauthorized replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and
  • Lexmark X363 | Service Manual - Page 16
    peligro y tomar las precauciones necesarias. • PRECAUCIÓN: este símbolo indica que el voltaje de la parte del equipo con la que está trabajando es peligroso. Antes de empezar, desenchufe el equipo o de estar ligado à corrente eléctrica para realizar a tarefa necessária. xvi Service Manual
  • Lexmark X363 | Service Manual - Page 17
    producte. El personal professional ha d'estar-ne assabentat i prendre les mesures convenients. • PRECAUCIÓ: aquest símbol indica que el voltatge de la part de l'equip amb la qual esteu treballant és perillós. Abans de començar, desendolleu l'equip o extremeu les precaucions si, per treballar
  • Lexmark X363 | Service Manual - Page 18
    panel X264/X364" from "Operator panel X234/X364" under "Scanner" on page 7-5. Replaced all references of 40X5471 to 40X7545 for the ADF separator roll in "Scanner" on page 7-5 and in "Maintenance kits" on page 6-1 Added this warning: "Warning: Do not strip the insulation off the red and black wires
  • Lexmark X363 | Service Manual - Page 19
    Conventions Note: A note provides additional information. Warning: A warning identifies something that might damage the product hardware or software. There are several types of caution statements: CAUTION A caution identifies something that might cause a servicer harm. CAUTION This type of caution
  • Lexmark X363 | Service Manual - Page 20
    7013-XXX xx Service Manual
  • Lexmark X363 | Service Manual - Page 21
    , and X264dn are monochrome laser printers designed for single users or small workgroups. Maintenance approach The diagnostic information in this manual leads to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom
  • Lexmark X363 | Service Manual - Page 22
    Copies Scale Options Menu Back Select Stop/Cancel Start Fax Redial/Pause Resolution Options Hook 1@!. 2 ABC 3 DEF 4 5 JKL 6 MNO 7PQRS 8 TUV 9WXYZ * 0 # Shortcuts For more information on the operator panel, see "Overview of the operator panel and menus" on page 2-2. 1-2 Service Manual
  • Lexmark X363 | Service Manual - Page 23
    card 256MB card Available daughter card slots Font card DLE 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw 64MB 64MB 128MB 128MB 128MB 128MB 128MB 128MB x x x x x x x x 64MB x x x x x x x x 64MB x x x x x x x x 64MB x x x x x x x x 64MB
  • Lexmark X363 | Service Manual - Page 24
    quality settings Item 7013-235 7013-432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Image enhancement technology (IET) 2 Bits/pel ✔ ✔ ✔ ✔ 4 Bits/pel ✔ ✔ ✔ ✔ Print resolution 300 dpi ✔ ✔ ✔ ✔ 600 dpi ✔ ✔ ✔ ✔ • 1200 image quality (600 dpi
  • Lexmark X363 | Service Manual - Page 25
    -432 7013-436 7013-43W Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw Datastreams XPS x x x x PCL 6 emulation ✔ ✔ ✔ ✔ PostScript level 3 emulation ✔ ✔ ✔ ✔ NPAP ✔ ✔ ✔ ✔ PJL ✔ ✔ ✔ ✔ PPDS ✔ ✔ ✔ ✔ PDF (version 1.6) x ✔ ✔ ✔ PictBridge x x x x HTML
  • Lexmark X363 | Service Manual - Page 26
    High toner cartridge x 9,000 standard pages¹ Photoconductor kit Up to 30,000 pages² ¹ Declared value in accordance with ISO/IEC 19752 ² Up to 30,000 pages, based on an average of 3 pages per job and approximately 5% coverage per page. Yields may vary based on customer usage. 1-6 Service Manual
  • Lexmark X363 | Service Manual - Page 27
    7013-XXX Types of print media Note: Ensure trays are properly loaded. Never mix media types within a tray. Source Input tray 1 (250-sheet tray) 2nd Drawer option (250-sheet drawer, 550-sheet drawer) Manual feeder slot Manual paper Manual envelope Sizes A4, A5, A6,JIS¹-B5, letter, legal, executive
  • Lexmark X363 | Service Manual - Page 28
    , universal, custom scan type [x] Accepts any media type supported by the print engine * Capacity for 20 lb print media, unless otherwise noted. ** Use for occasional printing only. *** Grain short is recommended. Use rear exit for best results. ¹Japanese Industry Standard 1-8 Service Manual
  • Lexmark X363 | Service Manual - Page 29
    7013-XXX Digital imaging specifications General specifications ADF Scan speed Simplex ADF - Up to 22 ppm ADF Document handling ADF input capacity - 50 sheets ADF output capacity - 50 sheets ADF document width - 4.9" (125mm) to 8.5" (216mm) ADF document length - 5" (127mm) to 14.0" (356mm) Resolution
  • Lexmark X363 | Service Manual - Page 30
    -JPG) Supported scan destinations • Temporary profile from a user's PC • Scan to PC via network TWAIN • Scan to PC using Web applet • Scan to E-Mail • Scan to USB (X364 models only) • Lexmark Scan Center Multiple copies 999 copies maximum Reduce/Enlarge (copy only) -25% to 400% 1-10 Service Manual
  • Lexmark X363 | Service Manual - Page 31
    External phone interface Manual mode Fax shortcuts Fax content Fax perseveration Halftoning 4 MB Flash (More than 320 pages based on ITU chart #1) User selectable parameters are stored in NVRAM. Yes. 999 entries Approximately 3 seconds per page Yes Yes. Supported using PostScript driver for both
  • Lexmark X363 | Service Manual - Page 32
    ACM ADF AFE Error correction mode Enhanced Data Out Electrical Erasable Programmable Read-Only Memory External Network Adapter End of line Electrophotographic process Erasable programmable read-only memory Electrostatic Discharge Flatbed Facedown Field replaceable unit Face up 1-12 Service Manual
  • Lexmark X363 | Service Manual - Page 33
    ITC ITU K LAN LASER LCD LCM LD LED LEF LES LSU LV LVPS M MB MDC MFD MFP MH MIF mm MMR MPF MR MROM MS NAND NVM NVRAM OCF OCR OEM OHP OPC OPT PC PDF PICS PIN Gigabyte Ground Fault Interrupter Gigahertz Host Based Printing High-capacity feeder High-capacity Input Tray High-Capacity Output Finisher
  • Lexmark X363 | Service Manual - Page 34
    USB V V ac V dc VOIP VOM VTB XPS Y Picture element Printer Job Language Power-on reset Power-on self test Personal Printer Data Stream Pages per minute Print Quality Enhancement Technology Peoples' Republic of China Parallel Synchronous Communications Position Sensing Device Participating Standards
  • Lexmark X363 | Service Manual - Page 35
    Busy is displayed. 5. Close Door will be displayed if the cover is open. 6. Any cartridge errors, such as Defective Cartridge, are displayed. 7. Applicable maintenance messages are displayed. 8. Applicable toner low messages are displayed. 9. The printer displays Ready. Diagnostics information 2-1
  • Lexmark X363 | Service Manual - Page 36
    copy, scan, e-mail, or fax quality • Choose from Text, Text/Photo, or Photo Enters the number of copies to print 4 Menu button Enters the administrative menus 5 LCD display screen 2-2 Service Manual Displays: • Scanning, copying, faxing, and printing options • Status messages • Error messages
  • Lexmark X363 | Service Manual - Page 37
    # Shortcuts Resolution Options Scans to a flash drive or prints supported file types Note: • The front USB port is not available on all models. • When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device. All other
  • Lexmark X363 | Service Manual - Page 38
    is warming up, processing data, or printing • Solid green: the printer is on, but idle • Blinking red: operator intervention is needed Returns one screen at a time to the Ready screen Note: If a flash drive is connected and the USB menu is displayed, then an error beep will sound when the back
  • Lexmark X363 | Service Manual - Page 39
    These are accessed through the driver. Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Texture Paper Weight Paper Loading PostScript Menu Print PS Error Finishing Menu Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source
  • Lexmark X363 | Service Manual - Page 40
    Reload printed page in tray . Cancel Job appears if the job can be canceled. Install Tray or Cancel Printer detects that tray is missing, where x is 1 or 2. This message appears if job the job was begun, but the paper has not yet been retrieved. The tray is no longer detected. Replace
  • Lexmark X363 | Service Manual - Page 41
    on the front of the printer. • Press Select ( ) to clear the message and continue printing. The printer does not automatically reprint the page that prompted the message. • Check tray length and width guides to ensure paper is properly fitted in the tray. • Make sure the print job is requesting the
  • Lexmark X363 | Service Manual - Page 42
    Ready is displayed, enable Resource Save. • Install additional memory. 37 Insufficient Collation Area 37 Insufficient memory for flash defragment operation This message is displayed when the printer memory used to store pages is too full to collate the print job. The following actions can be taken
  • Lexmark X363 | Service Manual - Page 43
    installed but cannot establish communications with it. • Press Select ( ) to clear the message and continue printing. The job may not print correctly. • Program new firmware for the network interface. • Turn the printer power off and then back on to reset the printer. 54 Network Software Error
  • Lexmark X363 | Service Manual - Page 44
    in the printer, and turn it on. 84 PC Kit Life Warning Replace the PC kit to ensure print quality. 84 Replace PC Kit 88 Cartridge Low This warning is displayed when the cartridge is low. Press Check to continue. 88 Cartridge Early Life Warning Scanner ADF cover open The cover to the ADF is open
  • Lexmark X363 | Service Manual - Page 45
    Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. Paper jam error codes (200-series) Note: The Event log (See "Event Log" on page 3-15) will list any of these errors that have occurred. Repeating jams or jam messages can be caused by any
  • Lexmark X363 | Service Manual - Page 46
    feed sensor. Remove the toner cartridge/PC kit. At the front, remove the upper front guide, and inspect the flag on the manual input sensor. If the flag is loose, then replace it. See "Media manual input sensor removal" on page 4-55. 200.15 UNRECOVERABLE NO GAP JAM. Engine detected no gap at
  • Lexmark X363 | Service Manual - Page 47
    -staged in the source tray. 201.00 Paper jam between input and exit sensor Remove the media, realign the stock, and re-insert. Do not let the top sheets to go beyond the wear strips. Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. if the media
  • Lexmark X363 | Service Manual - Page 48
    intended Remove the toner cartridge/PC kit and check for obstructions between the input sensor and the fuser. if the media continues to stop at the entrance or in the fuser, then replace the fuser. See "Fuser removal" on page 4-30. 201.27 Page at fuser nip before fuser reached acceptable operating
  • Lexmark X363 | Service Manual - Page 49
    , manual feeder sensor is no longer covered. 241.19 Second pick attempted failed from Tray 1, no pages printed since calling a 241.10 or a prior 241.19. 242.00 Paper jam near tray 2. Remove Tray 2 and inspect for obstruction in the paper path. Check the pick tires for wear or paper dust. Replace
  • Lexmark X363 | Service Manual - Page 50
    jam, remove all originals from the scanner. This message appears if the ADF cover is open while paper is fed through the ADF. Remove the paper from the ADF, and close the ADF cover. If the error recurs, see "ADF cover open service check" on page 2-48. 293.02 Flatbed cover open. The MFP senses
  • Lexmark X363 | Service Manual - Page 51
    : communication failure See "CCD service check" on page 2-46. Scanner failure: carriage failed to home or move to desired position Scanner Failure: ADF mechanical failure Carriage mechanical failure. See "Flatbed motor service check" on page 2-46. See "ADF paper jam service check" on page 2-49
  • Lexmark X363 | Service Manual - Page 52
    mechanical failure detected Action See "CCD service check" on page 2-46. Scanner Failure: pick roller engage failure Scanner Failure: pick roller disengage failure Scanner failure: lamp failure Front scan module output level error Service Manual
  • Lexmark X363 | Service Manual - Page 53
    has a hard drive installed, but its Configuration ID indicates that a hard drive shouldn't be present. Engine software service errors 902.xx 903.xx Engine software error Paperport link driver error Replace the controller board. See "Controller board service check" on page 2-26. 904.xx Interface
  • Lexmark X363 | Service Manual - Page 54
    Toner service errors 929.00 929.01 929.02 Toner sensor error No home window No sensor transition (closed) Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. If the error persists, then replace the toner level sensor. See "Toner level sensor removal" on page
  • Lexmark X363 | Service Manual - Page 55
    . Program the download emulation into the firmware card again. If this does not resolve the problem, then replace the firmware card and download the emulation again. Network errors 975.xx Unrecognizable network Call the next level of support. 976.xx Unrecoverable software error in network port
  • Lexmark X363 | Service Manual - Page 56
    level of support. 979.xx Flash parts failed while programing network port Other errors 980.xx Engine experiencing unreliable communication with the specified device Call the next level of support. 981.xx specified device has detected an equipment check in its system card. 2-22 Service Manual
  • Lexmark X363 | Service Manual - Page 57
    page 2-30. See "Cooling fan service check" on page 2-27. See "Fuser service check" on page 2-29. See "Fuser service check" on page 2-29. See "Paper feed service checks" on page 2-31. Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge
  • Lexmark X363 | Service Manual - Page 58
    not working. Fuser parts melted. Toner not fused to the media. Paper jams. Main motor noisy or not moving. Media skew. Printer not communicating with host. Front access door will not close. Operator panel button not responding. Operator panel lights are off or very dim. Blank page. Black page. Heavy
  • Lexmark X363 | Service Manual - Page 59
    errors. 4. Check the MFP print quality by making a copy. 5. The print cartridge may be empty. Replace as necessary. Invalid fax partition, or fax partition too small. See "Format Fax Storage" on page 3-29. Some words on an incoming fax are stretched. The sending fax machine had a temporary jam
  • Lexmark X363 | Service Manual - Page 60
    See the wiring diagram in the back of the book for more information. Controller board service check Controller board service check FRU Action Controller board assembly Warning: Do not replace the operator panel and controller board at the same time. Each card contains the printer settings. When
  • Lexmark X363 | Service Manual - Page 61
    . • If voltage is present, then check pin 1 for 24 V dc as well. If it is close to 24 V dc while the fan is still idle, then replace the fan. See "Fan removal" on page 4-22. Cover interlock switch service check Note: Make sure a print cartridge assembly is installed and the cover closes all the way
  • Lexmark X363 | Service Manual - Page 62
    : Pins Voltage CN201-6, 17, +24 V dc 19 CN201-10, 12, Ground 14, 16, 18 CN201-1,3, 5, +5 V dc 11,13, 15 • If voltages are not correct, then replace the LVPS/HVPS. • If voltages are correct, then check the controller board. See "Controller board service check" on page 2-26. 2-28 Service Manual
  • Lexmark X363 | Service Manual - Page 63
    . • If the cable tests good, then replace the fuser. Reconnect the cables, turn the printer on, and at &12, check for approximately +5 V dc on pin 1 and ground on pin 2. If line voltage is incorrect on pin 1, then see "Controller board service check" on page 2-26 for more information. Disconnect the
  • Lexmark X363 | Service Manual - Page 64
    resolved dust or paper that might be obstructing the sensors. Does this solve the problem? 3 Replace the media feed clutch. See "Media feed clutch removal" on page 4-51. Does this solve the problem? Problem resolved 2-30 Service Manual Go to step 3. Contact your next level of support.
  • Lexmark X363 | Service Manual - Page 65
    the fuser if the sensor is damaged. Make sure the input paper feed sensors are working properly. A stuck or incorrectly installed sensor causes a paper jam indication. Media picks but stops halfway through the printer FRU Input/duplex sensors (under print cartridge assembly) Input sensor (manual
  • Lexmark X363 | Service Manual - Page 66
    then check the controller board. Pin 1 at J27 should be +24 V dc. See "Controller board service check" on page 2-26 for more information. Replace controller board as necessary. Media skews FRU Paper feed (pick tires) tray 1 Paper feed (pick tires) tray 2 Tray 1 Tray 2 (option) Action Check tires
  • Lexmark X363 | Service Manual - Page 67
    Print the menu sheet found under Utilities. Look at the media settings. Some, such as card stock or rough texture, may require a higher fuser temperature, which leads to more of these problems (except stacking) in plain paper. • Change settings using the printer driver. • Use the local printer setup
  • Lexmark X363 | Service Manual - Page 68
    . For more network troubleshooting information, consult the Lexmark Network Setup Guide. Step Questions / printer. Is the problem resolved 9 Reset the address on the printer to match the IP address on the driver. Did this resolve the issue? 10 Have the network admin verify that the printer and PC
  • Lexmark X363 | Service Manual - Page 69
    ? 14 Have the network administrator check the network drop for activity. Is the drop functioning properly? Problem resolved Replace the controller board. See "Controller board removal" on page 4-13. 15 Is the printer on the same wireless network as Go to step 17. the other devices? 16 Assign the
  • Lexmark X363 | Service Manual - Page 70
    "POST symptom table" on page 2-23 for solutions to these problems. 3. Press to Exit Config Menu, and press . To exit configuration, turn the printer off. Note: Refer to the print defects guide at the end of the manual for repeating defects. Blank page FRU Toner cartridge (not a FRU) Printhead LVPS
  • Lexmark X363 | Service Manual - Page 71
    of-life. FRU Toner cartridge (not a FRU) PC Kit (not a FRU) LVPS/HVPS Controller board Action Check the toner darkness setting in the driver. Try a lower setting. Make sure the toner cartridge and PC Kit are correctly installed and the high voltage contacts are clean. If the toner cartridge and PC
  • Lexmark X363 | Service Manual - Page 72
    the laser light path is not blocked. If toner cartridge is low, then try a new one. Make sure recommended media is being used. Check the media settings in the printer driver. A heavier media may require higher heat to properly fuse. Variation in image density horizontally across page FRU PC Kit
  • Lexmark X363 | Service Manual - Page 73
    . With the printer off, check to make sure that the laser beam is not blocked. Inspect the toner cartridge and paper feed components, especially the drive coupler and drive gears for debris, binds, or damage. Toner on back of page FRU Photoconductor kit (not a FRU) Fuser Transfer roll HVPS
  • Lexmark X363 | Service Manual - Page 74
    streaks appear on the page Vertical streaks Something could be caught between the PC kit and the fuser. Check the paper path around the fuser entry. Try a different toner cartridge. Vertical white lines may be caused by the laser beam, which may be partially blocked. With the printer off, clear the
  • Lexmark X363 | Service Manual - Page 75
    setting from the printer driver. • Try a different type of paper. Media designed for copiers gives the best quality. • Replace the toner cartridge. • The print cartridge may be out of toner or defective. Replace the cartridge. • There may be a software error. Re-initialize the printer by turning it
  • Lexmark X363 | Service Manual - Page 76
    the optional Tray 2. The printer does not print after a paper jam has been cleared. Cause/action • Make sure the USB cable is not damaged and is firmly plugged into the connector on the back of the printer. • Make sure the toner cartridge assembly is installed properly. • Print the menu page found
  • Lexmark X363 | Service Manual - Page 77
    command. • Make sure the print cartridge assembly is installed properly. • Make sure the printer front cover is closed. • Ensure the correct PostScript driver is being used. • The printer doesn't have enough memory to print the job. Install more memory. Printhead service check FRU Printhead Note
  • Lexmark X363 | Service Manual - Page 78
    the printer error persists, then replace Tray 2. 840.xx service check Step 1 2 3 4 5 Questions / actions Yes POR the machine into configuration mode. Go to the disable scanner menu item. See "Disable Scanner" on page 3-31. Select "Enable ADF/FB -Enabled and press to save the change. POR the MFP
  • Lexmark X363 | Service Manual - Page 79
    Stop Problem solved. Did the 840.xx error recur? Replace the flatbed unit. See "Flatbed removal" on page 4-24. POR the machine into configuration mode. Go to the disable scanner menu item. See "Disable Scanner" on page 3-31. Select "Enable ADF/FB -Enabled and press to save the change. POR the MFP
  • Lexmark X363 | Service Manual - Page 80
    7013-XXX Black or blank page copy service check Step 1 2 3 4 5 6 Questions / actions Yes No Print a menu page, or a page from the host. See "Networking service Is the page black? check" on page 2-34 Go to step 2. Is the copy an ADF scan? Go to step 3. Go to step 4. Run a flatbed copy.
  • Lexmark X363 | Service Manual - Page 81
    7013-XXX Flatbed home position service check Step 1 2 3 4 5 6 Questions / actions Yes No POR the MFP. Does the CCD move and return to the home position? Problem solved. Go to step 2. Perform the home position sensor test. See "Scanner Tests" on page 3-17. Is the sensor working properly? Go
  • Lexmark X363 | Service Manual - Page 82
    ? 10 Check for signals or voltages from J4 on the Replace the ADF. See controller board. Pin 11 and 12 should "ADF removal" on measure +24VDC. Pin 5 should measure page 4-4. +14VDC. Are there signals or voltages present? ADF streak service check No Go to step 2. Go to step 3. Go to
  • Lexmark X363 | Service Manual - Page 83
    7013-XXX ADF paper jam service check Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into the ADF see "ADF feed errors service check" on page 2-50. Step 1 2 3 4 5 6 7 8 9 10 11 12 Questions / actions Yes No If the ADF is multi-
  • Lexmark X363 | Service Manual - Page 84
    5. Use different media. Go to step 7. Replace the ADF. See "ADF removal" on page 4-4. Problem resolved Go to step 6. Problem solved Set the paper guides so they contact the edges of the paper. If the paper is jamming in the ADF, see "ADF paper jam service check" on page 2-49. There is no issue. Go
  • Lexmark X363 | Service Manual - Page 85
    and main controller board at J4. Is the ADF cable properly connected? 5 Check the ADF cable for continuity. Go to step 6. Make sure pin 22 has continuity. Is there continuity on pin 22? 6 Replace the ADF. See "ADF Problem solved removal" on page 4-4. Does this fix the situation? 7013-XXX
  • Lexmark X363 | Service Manual - Page 86
    17, and 19 are grounds. Are the signals or voltages present? Replace the modem card. No Go to step 2. Go to step 3. Go to step 4. Go to step 5. Go to step 6. Go to step 7. Replace the modem card cable. Replace the controller board. See "Controller board removal" on page 4-13. 2-52 Service Manual
  • Lexmark X363 | Service Manual - Page 87
    **411 to enter the Fax/SE Menu. Select "Print Logs". Problem resolved. Print the T30 transmission log. Check the error being reported with the fax error code table. See "Service error codes" on page 2-17. Perform the suggested resolution for the error. Did this fix the problem? Go to step 5. Go
  • Lexmark X363 | Service Manual - Page 88
    will increase the signal strength by 1db. Recommended adjustment range is ±5 db (in 1db steps) from the default value. Did this fix the problem? Stop. Problem resolved. No Go to your second-level of support. See "Escalating a fax issue to second-level support" on page 2-57. 2-54 Service Manual
  • Lexmark X363 | Service Manual - Page 89
    Is the VOIP server configured to support fax? Problem resolved. Go to step 9. Problem resolved. Go to step 11. Problem resolved. Go to step 13. Go to step13. Does the MFP have reception issues with only a certain remote device? Go to step 14. Verify communications with a different remote device
  • Lexmark X363 | Service Manual - Page 90
    on page 2-17. Perform the suggested resolution for the error. Did this fix the problem? Problem resolved. Problem resolved. No Go to step 19. Go to step 19. Go to step 20. Contact your second-level of support. See "Escalating a fax issue to second-level support" on page 2-57. 2-56 Service Manual
  • Lexmark X363 | Service Manual - Page 91
    in which the error occurred. 4. In the Web browser address bar, type http://MFP ipaddress/se. 5. Click Report a Fax Problem (A). The fax check list displays. 6. Fill in the requested information. This is where you will type in the information you retrieved in step 3. Second-level support can assist
  • Lexmark X363 | Service Manual - Page 92
    7013-XXX 2-58 Service Manual
  • Lexmark X363 | Service Manual - Page 93
    browser on a host PC, add /se to the printer IP address. 1. Turn off the MFP. 2. Press and hold Back ( ) and Left . While error displays on panel, press Back ( ) and Right ( ). This should be used only under the guidance of second-level support. See "Fax transmission service check" on page 2-53 and
  • Lexmark X363 | Service Manual - Page 94
    Margin Right Margin Print Quick Test Page MISC TESTS Motor Detect See "Motor Detect" on page 3-6. PRINT TESTS Tray 1 See "Print Tests" on page 3-6. Tray 2 (if installed) Manual Feeder (if installed) MP Feeder (if installed) Prt Quality Pgs See "Prt Quality Pages" on page 3-26. HARDWARE
  • Lexmark X363 | Service Manual - Page 95
    Exit Standard Bin DEVICE TESTS Flash Test PRINTER SETUP Defaults Perm Page Count Serial Number Engine Setting 1 through 4 Model Name Configuration ID Edge to Edge Enable Edge to Edge Copy EP SETUP EP Defaults Fuser Temp Transfer Adjust Print Contrast Charge Roll Gap Adjust Auto Dark Adj REPORTS
  • Lexmark X363 | Service Manual - Page 96
    Margin Print Quick Test Page Value down on the physical page. In order to page and the bottom margin. Decreasing the margin value moves text up the page and widens the amount of space between the bottom edge of the page may cause the page image to be page. In order to preserve the right margin
  • Lexmark X363 | Service Manual - Page 97
    page on Letter- or A4-sized media. Print tests This setting tests the printer's ability to generate printed output from each of its installed input sources and to test the printer's current print quality. Input sources PRINT TESTS contains the following installed input sources: • Tray1 • Manual
  • Lexmark X363 | Service Manual - Page 98
    of a broad range of printer settings and tests the printer's ability to generate acceptable printed output. Press to print the report. Printing Quality Test Pages will display. Once started, the printing cannot be canceled and no buttons are active until the printing completes. 3-6 Service Manual
  • Lexmark X363 | Service Manual - Page 99
    printer displays: DRAM Test Testing... b. The printer initiates a POR of the printer, and the following screen is displayed: Resetting the Printer c. After the POR, the printer of times the memory test has failed and finished with errors. Initially, 0000 displays with the maximum fail count being
  • Lexmark X363 | Service Manual - Page 100
    The printer displays: CACHE Test Testing... b. The printer initiates a POR of the printer, and the following screen is displayed: Resetting the Printer c. with errors. Initially, 000000 is displayed. The maximum fall count is 999,999. 3. To stop the test, turn the printer off. 3-8 Service Manual
  • Lexmark X363 | Service Manual - Page 101
    Single or Continuous, and press Select ( ). • The single Duplex Quick test prints the Quick Test on front and back. • The printer attempts to print the Quick Test Page from the default paper source. • Check the Quick Test Page for the correct offset between the placement of the first scan line on
  • Lexmark X363 | Service Manual - Page 102
    page Print paper path) and the input sensor (the optical sensor located in the back part of the duplex unit) are tested and reported as Open or Closed. Toggle the sensors to change the message, and verify the sensors are working correctly. Press Back ( ) to exit the sensor test. 3-10 Service Manual
  • Lexmark X363 | Service Manual - Page 103
    paper path of media as it passes through the printer. Any installed input tray can be tested. The pages fed through the printer are blank. To run the Feed Test: 1. Select INPUT TRAY sensor is open. If the wrong message is displayed, then the sensor is malfunctioning. To exit the Sensor Test, press or
  • Lexmark X363 | Service Manual - Page 104
    or . Printer Setup Defaults US/Non-US defaults changes whether the printer uses the US factory defaults or the non-US factory defaults. The settings affected include paper size, envelope size, PCL symbol set, code pages, and units of measure. Warning: Changing this setting resets the printer to
  • Lexmark X363 | Service Manual - Page 105
    return to PRINTER SETUP. Engine Setting 1 through 4 Warning: Do not change these settings unless requested to do so by your next level of support. Model Name The model name can only be viewed and cannot be changed. Configuration ID The two configuration IDs are used to communicate information about
  • Lexmark X363 | Service Manual - Page 106
    that a user executes the Reset Fuser Count operation. See "Event Log" on page 3-27 for more information. This setting appears only if the Maintenance Warning and Intervention function is enabled in the printer Configuration ID. To reset the fuser count: 1. Select Printer Setup from Diag Menu, and
  • Lexmark X363 | Service Manual - Page 107
    the EP mechanism as necessary to adjust toner darkness. No messages are displayed on the operator panel to give any indication that this test is running. When deactivated, the printer disables. Reports Menu Settings Page To print the Menu Settings Page: 1. Select Reports from Diag Menu, and press
  • Lexmark X363 | Service Manual - Page 108
    printer information, including code versions • Time and date stamps • Page counts for most errors • Additional debug information in some cases The printed event log can be faxed to your next level of support for verification or diagnosis. To print viewed log and the printed log information. 1. Select
  • Lexmark X363 | Service Manual - Page 109
    or Stop.If an error occurs during the test, Feed Test failed Flatbed:xxxx ADF:xxxx is displayed. Press Return or Stop to clear the message. Sensor Test A series of sensor tests are available to test the scanner's ADF and flatbed sensor functionality. The following table lists the available tests
  • Lexmark X363 | Service Manual - Page 110
    ( ). Starting Test displays. ADF Paper: Closed displays. 3. Press the ADF paper present sensor actuator (A) the top of the ADF unit. ADF Paper: Open should display if the sensor is working properly. A 4. Press Back ( ) to exit the test and return to the Scanner sensor tests. 3-18 Service Manual
  • Lexmark X363 | Service Manual - Page 111
    if the sensor is working properly. 6. Press Back ( ) to exit the test and return to the Scanner sensor tests. ADF Cover closed sensor test This test verifies the functionality of the ADF cover closed sensor. To test this sensor, perform the following steps: 1. In the sensor test menu, press or to
  • Lexmark X363 | Service Manual - Page 112
    on the ADF sensor actuator (A) with a small, flatblade screwdriver. A 4. Press the Sensor 1 actuator (B) located in the ADF paper path. Sensor 1: Open should display if the sensor is working properly. B 5. Press Back ( ) to exit the test and return to the Scanner sensor tests. 3-20 Service Manual
  • Lexmark X363 | Service Manual - Page 113
    to the Sensor 2 test. 2. Press Select ( ). Starting Test displays. Sensor 2: Closed displays. 3. Lift the ADF top cover, and close the ADF cover sensor (A) by pressing down on the ADF sensor actuator with a small flatblade screwdriver. A 4. Move the Sensor 2 actuator by inserting a small screwdriver
  • Lexmark X363 | Service Manual - Page 114
    7013-XXX EXIT Diags Press Select ( ) to exit Diag Menu. The printer performs a power-on reset and returns to normal mode. 3-22 Service Manual
  • Lexmark X363 | Service Manual - Page 115
    , choose the value that is closest to the darkest bar on the center graph of the margin page. Add that value to the current right margin setting printed on the left hand side of the margin page. (The right margin setting will also appear on the operator panel display.) For example, if the
  • Lexmark X363 | Service Manual - Page 116
    through the printer while paper path for obstructions, the fuser for proper setting, and the tray paper guides for fit to the media. Paper feed skew Printhead misalignment To adjust the printhead: 1. Enter the Diagnostics Menu. See "Diagnostics Menu (Diag Menu)" on page 3-2. 2. Select PRINT
  • Lexmark X363 | Service Manual - Page 117
    corresponding lines on the left flap, then adjust the printhead clockwise relative to the printer and recheck. (See the left side of the figure below.) If the the figure below.) 8. After obtaining a properly adjusted image on the paper, tighten all three screws. Note: The printhead must be aligned
  • Lexmark X363 | Service Manual - Page 118
    pages. The first page which is printed in English text contains only a mixture of text and graphics. The information includes values of the Quality Menu settings in Settings and printer and toner cartridge configuration information. The remaining pages contain only graphics. 3-26 Service Manual
  • Lexmark X363 | Service Manual - Page 119
    7013-XXX Reports Menu Settings Page Print the menu settings pages to list the customer settings and to verify printer options are installed correctly. It is helpful to print the customer settings before you restore factory defaults or make major changes. To print the menu settings: 1. Select Reports
  • Lexmark X363 | Service Manual - Page 120
    and press Select ( ). See "Menu Settings Page" on page 3-27. 6. Turn off the printer, or select Exit Diags. 7. Enter Configuration Menu, select Reports, Menu Settings Page, and press Select ( ). See "Menu Settings Page" on page 3-27. To reset factory defaults: 1. Select Reports from the Config Menu
  • Lexmark X363 | Service Manual - Page 121
    the no-print area around an ADF scan job. All copy jobs have a minimum of a two-millimeter border. Copy jobs will use the setting or two millimeters, whichever is larger. To adjust the ADF edge erase setting, perform the following steps: 1. In the Configuration menu, select the ADF Edge Erase menu
  • Lexmark X363 | Service Manual - Page 122
    unit, flatbed unit, or controller card are replaced. To manually register the ADF perform the following steps: 1. In the Configuration Menu, scroll to the Scanner Manual Registration menu item. 2. Press . 3. Scroll to the Print Quick Test Page menu item. 4. Press . 5. To view and adjust the simplex
  • Lexmark X363 | Service Manual - Page 123
    the margin down. 20. Press to accept the value. To manually register the flatbed, perform the following steps: 1. In the Configuration Menu, scroll to the Scanner Manual Registration menu item. 2. Press . 3. Scroll to the Print Quick Test Page menu item. 4. Press . 5. To view and adjust the flatbed
  • Lexmark X363 | Service Manual - Page 124
    MFP. The settings are Auto, which is the default, and Full. Full forces the USB port to tun at full speed. Exit Config Menu With the Exit Config menu item displayed, press Select ( ) to exit the Configuration Menu. The printer performs a power-on reset and returns to normal mode. 3-32 Service Manual
  • Lexmark X363 | Service Manual - Page 125
    the Fax SE menu. To enter the Fax SE menu, press **411 from the Ready screen. Note: This menu should be used as directed by second-level support. Print SE information Printer Code Level - Displays printer code information Printer Compile Info - Displays compile information History Print History
  • Lexmark X363 | Service Manual - Page 126
    7013-XXX Paper jams Avoiding jams Most paper jams can be avoided by correctly loading paper and specialty media in the printer. The following hints can help prevent paper jams: • Use only the recommended print media. • Do not overload the print media sources. Make sure the stack height does not
  • Lexmark X363 | Service Manual - Page 127
    near the fuser may be hot. Allow the surface to cool before removing media from this area. 1. Remove the paper tray from the printer. 2. If there is a paper jam, then remove the paper jam. 3. If there is not a paper jam, then open the front door, and remove the photoconductor kit and toner cartridge
  • Lexmark X363 | Service Manual - Page 128
    jam CAUTION The fuser and the area inside of the printer near the fuser may be hot. Allow the surface to cool before removing media from this area. 1. Open the front door. 2. Open the rear door. 3. Remove the paper jam. 4. Close the rear door. 5. Close the front door, and press . 3-36 Service Manual
  • Lexmark X363 | Service Manual - Page 129
    Reinstall the paper tray, and press . 234 paper jam A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove the jammed sheets, complete all steps in "231 paper jam" on page 3-36 and "233 paper jam" on page 3-37. 235 paper jam 1. Gently
  • Lexmark X363 | Service Manual - Page 130
    7013-XXX 242 paper jam 1. Remove the optional paper tray from the printer. 2. Remove the paper jam. 3. Reinstall the optional paper tray, and press . 3-38 Service Manual
  • Lexmark X363 | Service Manual - Page 131
    , then complete the following steps: 1. Open the front door, and remove the photoconductor kit and toner cartridge. 2. Lift the flap at the front of the printer, and remove any jammed sheets of paper that are short lengths of paper. 3. Align, and insert the unit. 4. Close the front door, and press
  • Lexmark X363 | Service Manual - Page 132
    7013-XXX 290-294 paper jams 1. Remove all original documents from the ADF. 2. Open the ADF cover. 3. Unlock the separator roll. 4. Remove the separator roll. 3-40 Service Manual
  • Lexmark X363 | Service Manual - Page 133
    press . 291.xx ADF paper jams 1. Remove all original documents from the ADF input tray. 2. Remove the ADF input tray. See "ADF input tray removal" on page 4-8. 3. Remove the original from the ADF by pulling the lower sheet (A) from the ADF exit. 4. Replace the ADF input tray. Diagnostic aids 3-41
  • Lexmark X363 | Service Manual - Page 134
    Configuration page. 5. Click the Browse button. 6. In the browser that opens, browse to the file you want to use 7. Click Open. Various status and progress messages will appear. The MFP will reboot. The HTTP session will terminate. 8. Repeat steps 2 through 7 for any other files. 3-42 Service Manual
  • Lexmark X363 | Service Manual - Page 135
    used to update firmware from a host computer via USB. To use any USB flashing utility, the MFP must be installed on the host computer so a USB virtual printer port can be established on the host computer. The virtual printer port is needed so the host computer can communicate with the MFP. 1. Open
  • Lexmark X363 | Service Manual - Page 136
    7013-XXX 3. Select the MFP from the list of printers installed on the computer. 4. Press Start. 5. Repeat these steps for every file you are updating on the MFP. 3-44 Service Manual
  • Lexmark X363 | Service Manual - Page 137
    area. When the CCD reaches the ADF scan area, a calibration is performed on the CCD. 5. The media is advanced to ADF scan sensor which is located by the takeaway roll. If the paper does not reach the ADF scan sensor in a predetermined length of time, a jam error will be generated. Diagnostic aids
  • Lexmark X363 | Service Manual - Page 138
    for a third time. The paper passes through the paper path, but no imaging occurs. This pass is to turn the paper over to the original side up. On the third pass of the media trailing edge over the reverse point, the solenoid is not actuated and the paper passes out of the ADF. 3-46 Service Manual
  • Lexmark X363 | Service Manual - Page 139
    any static electricity in your body to the printer. • Hold the ESD-sensitive part by its edge connector shroud (cover); do not touch its pins. If a pluggable module is being removed, then use the correct tool. • Do not place the ESD-sensitive part on the MFP cover or on a metal table; if the ESD
  • Lexmark X363 | Service Manual - Page 140
    cables from the printer to prevent damage during service. • Unless otherwise stated, reinstall the parts in reverse order of removal. • When reinstalling a part held with several screws, start all screws before final tightening. • Remove the paper tray and print cartridge before proceeding with
  • Lexmark X363 | Service Manual - Page 141
    finish of the printer. 2. Open the duplex jam door just far enough to pull out the ACM pick tires. Warning: Open the duplex door only far enough to remove the ACM pick tires. If the door is opened too far, then it can become disengaged and interfere with the paper tray. The tray may go in
  • Lexmark X363 | Service Manual - Page 142
    tabs of the Simplex, or the three tabs (A) of the Duplex on the bottom of the ADF cover. 4. Remove the ADF rear cover from the ADF assembly. Note: Save the ADF rear cover for use on the new ADF unit. 5. Disconnect the ADF cable (B) and the ground cable (C) from the ADF assembly. 4-4 Service Manual
  • Lexmark X363 | Service Manual - Page 143
    6. Carefully pull the ADF cable and grommet (D) away from the ADF assembly. 7013-XXX 7. Lift the ADF to an upright position. 8. Use a screwdriver to release the left hinge (E) from the flatbed unit. Repair information 4-5
  • Lexmark X363 | Service Manual - Page 144
    7013-XXX 9. Remove the ADF assembly. Note: Perform the ADF registration procedure after installing the new ADF unit. See "Scanner Manual Registration" on page 3-30. 4-6 Service Manual
  • Lexmark X363 | Service Manual - Page 145
    ADF cable removal 1. Remove the flatbed. See "Flatbed removal" on page 4-24. 2. Remove the ground screw (A). 7013-XXX A 3. Disconnect the ADF cable from J4 on the controller board. 4. Un-route the ADF cable from the scanner tub frame assembly. 5. Remove the ADF cable. Repair information 4-7
  • Lexmark X363 | Service Manual - Page 146
    7013-XXX ADF input tray removal 1. Firmly grasp the ADF input tray on both sides. 2. Pull the ADF input tray out of the ADF. 4-8 Service Manual
  • Lexmark X363 | Service Manual - Page 147
    "Left side printer cover removal" on page 4-33. 7. Disconnect the operator panel cable at J14, the flatbed motor cable at JFBM1, the home sensor cable at J1, the CCD ribbon cable at J2, and the USB cable at J20 from the controller board. 8. Remove the ground screw (A), and disconnect the ADF cable
  • Lexmark X363 | Service Manual - Page 148
    7013-XXX 10. Remove the two screws (C) from the left side of the scanner tub frame assembly. C 11. Lift the ADF scanner assembly, and remove. 4-10 Service Manual
  • Lexmark X363 | Service Manual - Page 149
    7013-XXX ADF separator pad removal 1. Remove the ADF separator roll. See "ADF separator roll assembly removal" on page 4-12. 2. Pinch the two tabs on each side of the pad inward. 3. Tilt the pad up, and lift it out of the ADF assembly. Repair information 4-11
  • Lexmark X363 | Service Manual - Page 150
    7013-XXX ADF separator roll assembly removal 1. Lift the locking lever (A). A 2. Slightly lift the separator roll assembly, and pull it out of the mount (B) on the opposite side. B 4-12 Service Manual
  • Lexmark X363 | Service Manual - Page 151
    7013-XXX Controller board removal 1. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Remove the fax card. See "Fax card removal" on page 4-23. 3. Disconnect all cables from the controller board. 4. Remove the eight screws (A) from the controller board. A
  • Lexmark X363 | Service Manual - Page 152
    removal 1. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Disconnect the cable (A) from J6 on the controller board. 3. Use a #1 Phillips screwdriver to remove the screw (B) holding the sensor. B A 4. Remove the cover open sensor. 4-14 Service Manual
  • Lexmark X363 | Service Manual - Page 153
    door assembly. See "Lower access door assembly removal" on page 4-37. 3. Remove the left side printer cover. See "Left side printer cover removal" on page 4-33. 4. Remove the right side cover. See "Right side printer cover removal" on page 4-73. 5. Remove the three screws (A) from the right side
  • Lexmark X363 | Service Manual - Page 154
    removal" on page 4-73. 2. Remove the LVPS/HVPS. See "LVPS/HVPS removal" on page 4-39. 3. Place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove the three screws (A) from the shield. A 5. Remove the four screws (B) from the duplex. B 4-16 Service Manual
  • Lexmark X363 | Service Manual - Page 155
    6. Lift the duplex slightly, push to the left, and tilt to clear the right side of the printer. 7013-XXX 7. Remove the duplex. Repair information 4-17
  • Lexmark X363 | Service Manual - Page 156
    7013-XXX Duplex ADF rear cover removal 1. While lifting the ADF, use a flatblade screwdriver to pry open the three tabs (A) on the bottom of the ADF cover. A 2. Lift and remove the rear cover from the ADF assembly. 4-18 Service Manual
  • Lexmark X363 | Service Manual - Page 157
    drive interface removal 1. Remove the LVPS/HVPS. See "LVPS/HVPS removal" on page 4-39. 2. Remove the duplex. See "Duplex removal" on page 4-16. 3. Remove the main motor gear drive. See "Main motor gear drive removal" on page 4-42. 4. Remove the e-clip (A) from the gear. 5. Remove the gear (B) and
  • Lexmark X363 | Service Manual - Page 158
    7013-XXX 6. Remove the screw (D) from the gear (E). 7. Remove the plastic bushing (F). 4-20 Service Manual
  • Lexmark X363 | Service Manual - Page 159
    8. Use a screwdriver to loosen the retainer clip (G) from the gear. 7013-XXX 9. Remove the gear (H). Repair information 4-21
  • Lexmark X363 | Service Manual - Page 160
    7013-XXX Fan removal 1. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Disconnect the cable (A) from J13 on the controller board, and remove the two screws (B) holding the fan to the right side frame. B 3. Remove the fan. A B 4-22 Service Manual
  • Lexmark X363 | Service Manual - Page 161
    manufacturer's instructions and local regulations. 1. Remove the rear door and cover. See "Rear door and cover removal" on page 4-69. 2. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 3. Remove the two screws (A) securing the fax card to the printer frame
  • Lexmark X363 | Service Manual - Page 162
    ADF. See "ADF removal" on page 4-4 or "Toner level sensor removal" on page 4-77. 2. Remove the left side scanner cover. See "Left side scanner cover removal" on page 4-35. 3. Remove the right side scanner cover. See "Right side scanner cover removal" on page 4-75. 4. Remove the right side printer
  • Lexmark X363 | Service Manual - Page 163
    9. Remove the torroid (C) from the ribbon cable. 7013-XXX 10. Lift the scanner, and remove all cables. 11. Remove the scanner. Repair information 4-25
  • Lexmark X363 | Service Manual - Page 164
    the old flatbed and attach it to the new flatbed. 2. Route the CCD ribbon cable through the guide as shown below. 3. Install the large torroid from the old ribbon cable onto the CCD ribbon cable as shown above. 4. Route the flatbed motor cable and the home sensor
  • Lexmark X363 | Service Manual - Page 165
    7013-XXX 5. Route the flatbed motor cable and the home sensor cables under the ribbon cable folding guide (E) and torroid (F). 6. After the cables are folded and routed, the flatbed assembly should look like the picture below. Repair information 4-27
  • Lexmark X363 | Service Manual - Page 166
    7013-XXX Front door access cover blank removal 1. Remove the nameplate blank cover. See "Nameplate blank cover removal" on page 4-64. 2. Remove the two screws (A). A 3. Remove the front door access cover blank. 4-28 Service Manual
  • Lexmark X363 | Service Manual - Page 167
    Front scanner cover removal 1. Use a flathead screwdriver to pry the front scanner cover away from the printer. Note: Be careful to not mar the finish of the printer. 2. Pull the scanner cover away from the operator panel. 7013-XXX 3. Remove the front scanner cover. Repair information 4-29
  • Lexmark X363 | Service Manual - Page 168
    7013-XXX Fuser removal 1. Remove the rear exit guide. See "Rear exit guide assembly with sensor and reversing solenoid removal" on page 4-71. 2. Remove the two screws (A). 3. Partially pull the fuser forward for better access. 4-30 Service Manual
  • Lexmark X363 | Service Manual - Page 169
    4. Push in on the cable connector cover (B), and remove. 5. Disconnect the AC cable (C). 7013-XXX C B 6. Disconnect the thermistor cable (D). D Repair information 4-31
  • Lexmark X363 | Service Manual - Page 170
    7013-XXX 7. Disconnect the exit sensor cable (E) from the controller board. E 8. Remove the fuser. Note: • Be careful to not damage the gears during the fuser installation. • Be sure to reinstall the AC cable during the fuser installation. 4-32 Service Manual
  • Lexmark X363 | Service Manual - Page 171
    cover removal 1. Remove the rear door and cover. See "Rear door and cover removal" on page 4-69. 2. Remove the left side scanner cover. See "Left side scanner cover removal" on page 4-35. 3. Remove the screw (A) from the font of the printer. A 4. Press in on the tabs (B). B Repair information 4-33
  • Lexmark X363 | Service Manual - Page 172
    7013-XXX 5. Swing the left side printer cover out, and lift to remove. 4-34 Service Manual
  • Lexmark X363 | Service Manual - Page 173
    7013-XXX Left side scanner cover removal 1. Remove the front scanner cover. See "Left side scanner cover removal" on page 4-35. 2. Remove the screw (A) from the front of the printer. A 3. Remove the screw (B) from the rear of the printer. B Repair information 4-35
  • Lexmark X363 | Service Manual - Page 174
    7013-XXX 4. Lift up on the ADF scanner cover, and disconnect the left side scanner cover. 5. Remove the left side scanner cover. 4-36 Service Manual
  • Lexmark X363 | Service Manual - Page 175
    Lower access door assembly removal 1. Remove the MPF tray. See "MPF tray removal" on page 4-61. 2. Disconnect the right door hinge (A) from the printer frame. 7013-XXX A 3. Disconnect the left door hinge (B) from the printer frame. B Repair information 4-37
  • Lexmark X363 | Service Manual - Page 176
    7013-XXX 4. Disconnect the fuser link (C). C 5. Remove the lower access door assembly. 4-38 Service Manual
  • Lexmark X363 | Service Manual - Page 177
    "Rear door and cover removal" on page 4-69. 2. Remove the left side printer cover. See "Left side printer cover removal" on page 4-33. 3. Place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Disconnect the fuser power cable (A). A 5. Remove the two screws
  • Lexmark X363 | Service Manual - Page 178
    7013-XXX 6. Lift the LVPS/HVPS, and disconnect the three cables (D). D Note: Squeeze the clip to remove the cables from their connectors (E). E 4-40 Service Manual
  • Lexmark X363 | Service Manual - Page 179
    7. Disconnect the transfer roll cable (F). 7013-XXX F 8. Lift and remove the LVPS/HVPS. Repair information 4-41
  • Lexmark X363 | Service Manual - Page 180
    cover. See "Left side printer cover removal" on page 4-33. 2. Disconnect the fuser link (A) from the front access door. A 3. Place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove the four screws (B) from the main motor gear drive. B 4-42 Service Manual
  • Lexmark X363 | Service Manual - Page 181
    5. Lift the gear drive, and disconnect the main motor gear drive cable (C). 7013-XXX 6. Remove the main motor gear drive. Repair information 4-43
  • Lexmark X363 | Service Manual - Page 182
    7013-XXX Manual feed clutch removal 1. Remove the left side printer cover. See "Left side printer cover removal" on page 4-33. 2. Open the front access door, and disconnect the fuser link (A). A 3. Place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove
  • Lexmark X363 | Service Manual - Page 183
    7013-XXX 6. Use a screwdriver to remove the e-clip (C) from the manual feed clutch. Note: The picture below shows the E260d, E260dn printer. The manual feed clutch removal is the same for the MFP models. C 7. Remove the manual feed clutch (D). D Repair information 4-45
  • Lexmark X363 | Service Manual - Page 184
    4-73. 2. Remove the duplex. See "Duplex removal" on page 4-16. 3. Open the front access door, and place the printer on its right side. Note: Be careful to not mar the finish of the printer. 4. Remove the two screws (A). A 5. Remove the three screws (B) from the left door mount. B 4-46 Service Manual
  • Lexmark X363 | Service Manual - Page 185
    on its top. Note: Be careful to not mar the finish of the printer. 8. Disconnect the cable (D) from J25 on the controller board, and remove the manual feed solenoid. Installation note: Install the two screws holding the new solenoid in place, and route the cable (D) behind the MPF clutch (E). DE
  • Lexmark X363 | Service Manual - Page 186
    "Media feed clutch removal" on page 4-51. Warning: Do not cut the media feed clutch cable (leave the media feed clutch hanging). 6. Use a screwdriver to pop the shaft retainer tab (A) loose from the ACM feed shaft. 7. Use a small pair of pliers to remove the shaft retainer tab. 4-48 Service Manual
  • Lexmark X363 | Service Manual - Page 187
    8. Use a screwdriver to pop the inner shaft lock (B) loose. 7013-XXX 9. Remove the inner shaft lock (C). Repair information 4-49
  • Lexmark X363 | Service Manual - Page 188
    7013-XXX 10. Pull out the auto compensator shaft, and remove the spring (D). 11. Remove the auto compensator shaft. 12. Disconnect the spring (E) from the cylinder. E 13. Remove the media ACM ASM feeder. 4-50 Service Manual
  • Lexmark X363 | Service Manual - Page 189
    7013-XXX Media feed clutch removal 1. Remove theleft cover. See "Left side printer cover removal" on page 4-33. 2. Remove the main motor gear drive. See "Main motor gear drive removal" on page 4-42. 3. Carefully remove the e-clipthat secures the clutch to the ACM shaft. 4. Pull up the clutch from
  • Lexmark X363 | Service Manual - Page 190
    the clutch cable into the motor cavity. Pull up the cable to remove any slack. 8. Remove any shrink tubing that is holding the wires together. Warning: Do not strip the insulation off the red and black wires. The connectors will not work if the insulation is removed. 4-52 Service Manual
  • Lexmark X363 | Service Manual - Page 191
    from its packaging. 2. Measure 4 inches (100 mm) from the clutch, and cut the clutch cable. 7013-XXX 3. Install the new media clutch on the ACM drive shaft. 4. Insert the red wire from the printer into the wire splice connector. 5. Insert the red wire from the clutch into the wire splice connector
  • Lexmark X363 | Service Manual - Page 192
    8. Tuck the connectors securely above the duplex guide. Note: If needed, use a wire tie to secure the cable in place. Make sure the tie does not interfere with the paper path. 9. Reinstall the gear drive. 10. Print the menu pages to test the printer. 11. Reinstall the left cover. 4-54 Service Manual
  • Lexmark X363 | Service Manual - Page 193
    7013-XXX Media manual input sensor removal 1. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Place the machine on its side. Note: Be careful to not mar the finish of the printer. 3. Disconnect the sensor cable (A) from J26 (MPFS) on the controller board.
  • Lexmark X363 | Service Manual - Page 194
    spring hook, be sure to reroute the cable through the three retainers (F) between the sensor and side frame. F Note: If the cable is not properly installed in its retainers, then the loose cable will obstruct the paper path. 4-56 Service Manual
  • Lexmark X363 | Service Manual - Page 195
    7013-XXX Warning: Check to make sure the duplex paper jam door is in its proper position. If it is not, then the paper tray will become lodged and the printer will need to be replaced. Repair information 4-57
  • Lexmark X363 | Service Manual - Page 196
    7013-XXX Multipurpose feeder (MPF) removal 1. Open the front access door. 2. Remove the four screws (A) from the upper front guide. A 3. Remove the upper front guide. 4. Remove the two screws (B). B 4-58 Service Manual
  • Lexmark X363 | Service Manual - Page 197
    , and pull up on the MPF by the steel shaft until the MPF lifts from its hinges. Note: The picture below shows the E460dn, E460dw printer. The multipurpose feeder removal is the same for all MFP models. 6. Disconnect the MPF from the lower front cover. Repair information 4-59
  • Lexmark X363 | Service Manual - Page 198
    7013-XXX 7. Open the front access door, and remove the lower paper guide. 4-60 Service Manual
  • Lexmark X363 | Service Manual - Page 199
    MPF tray removal 1. Open the lower front cover. 2. Remove the four screws (A). A 3. Disconnect the MPF tray, and remove. 7013-XXX Repair information 4-61
  • Lexmark X363 | Service Manual - Page 200
    side printer cover removal" on page 4-33. 2. Remove the duplex. See "Duplex removal" on page 4-16. 3. Disconnect the cable (A) from J29 on the controller board. 4. Place the printer on its right side. Note: Be careful to not damage any cables or mar the finish of the printer. 4-62 Service Manual
  • Lexmark X363 | Service Manual - Page 201
    5. Remove the three screws (B) from the left side of the printer. 7013-XXX 6. Disconnect the left hinge (C) from the feed clutch, and remove the e-clip (D). 7. Lift and remove the multipurpose feeder (MPF) feed clutch. Repair information 4-63
  • Lexmark X363 | Service Manual - Page 202
    7013-XXX Nameplate blank cover removal 1. Open the front cover. 2. Remove the three screws (A) from the top of the front cover. A 3. Remove the nameplate blank cover. 4-64 Service Manual
  • Lexmark X363 | Service Manual - Page 203
    4-75. 3. Remove the left side scanner cover. See "Left side scanner cover removal" on page 4-35. 4. Remove the screw (A) from the front of the printer. A 5. Lift the operator panel, and disconnect the cable (B). B 6. Remove the operator panel. 7. Remove the bezel from the operator panel. Repair
  • Lexmark X363 | Service Manual - Page 204
    cable removal 1. Remove the ADF scanner assembly. See "ADF scanner assembly removal" on page 4-9. 2. Disconnect the operator panel cable from J14 on the controller board. 3. Un-route the operator panel cable from the scanner tub frame assembly. 4. Remove the operator panel cable. 4-66 Service Manual
  • Lexmark X363 | Service Manual - Page 205
    the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Remove the duplex. See "Duplex removal" on page 4-16. 3. Remove the two screws (A) from the sensors. A 4. Disconnect the sensor cable (B) from J30 on the controller board. B 5. Remove the paper input and duplex
  • Lexmark X363 | Service Manual - Page 206
    Remove the top cover. See "Top printer cover removal" on page 4-78. 2. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 3. Disconnect the two cables . See "Printhead assembly mechanical adjustment" on page 3-24. B 5. Remove the printhead. 4-68 Service Manual
  • Lexmark X363 | Service Manual - Page 207
    Rear door and cover removal 1. Open the rear door. 2. Pull the rear door up at an angle, disconnect the door from the notch (A), and remove. 7013-XXX A 3. Remove the two screws (B) from the top of the rear cover. B Repair information 4-69
  • Lexmark X363 | Service Manual - Page 208
    7013-XXX 4. Tilt the rear cover, and lift to remove. 4-70 Service Manual
  • Lexmark X363 | Service Manual - Page 209
    7013-XXX Rear exit guide assembly with sensor and reversing solenoid removal 1. Remove the top printer cover. See "Top printer cover removal" on page 4-78. 2. Remove the rear door and cover. See "Rear door and cover removal" on page 4-69. 3. Disconnect the narrow media sensor cable and the reversing
  • Lexmark X363 | Service Manual - Page 210
    7013-XXX 5. Remove the solenoid cable (C) through the opening. 6. Remove the narrow media sensor cable (D) through the opening. 7. Remove the rear exit guide assembly. Note: Be careful to not damage the gears during the rear exit guide assembly removal and reinstallation. 4-72 Service Manual
  • Lexmark X363 | Service Manual - Page 211
    "Rear door and cover removal" on page 4-69. 2. Remove the front scanner cover. See "Front scanner cover removal" on page 4-29. 3. Remove the right side scanner cover. See "Right side scanner cover removal" on page 4-75. 4. Remove the screw (A) from the front of the printer. A Repair information 4-73
  • Lexmark X363 | Service Manual - Page 212
    7013-XXX 5. Press in on the tabs (B), and swing the right side printer cover out. B B 6. Lift the right side printer cover, and remove. 4-74 Service Manual
  • Lexmark X363 | Service Manual - Page 213
    7013-XXX Right side scanner cover removal 1. Lift the ADF scanner cover, and remove the front scanner cover. See "Front scanner cover removal" on page 4-29. 2. Remove the screw (A) from the front of the printer. A 3. Remove the screw (B) from the rear of the printer. B Repair information 4-75
  • Lexmark X363 | Service Manual - Page 214
    7013-XXX 4. Disconnect the right side scanner cover from the printer, and remove. 4-76 Service Manual
  • Lexmark X363 | Service Manual - Page 215
    page 4-73. 3. Disconnect the toner level sensor cable (A) from J5 on the controller board. 4. Squeeze the lower tabs (B) of the toner level sensor, and push it from its holder. B A 5. Remove the toner level sensor through the inside of the printer. Note: The toner level sensor must be installed
  • Lexmark X363 | Service Manual - Page 216
    7013-XXX Top printer cover removal 1. Remove the ADF scanner assembly. See "ADF scanner assembly removal" on page 4-9. 2. Open the front access door. 3. Lift the top printer cover, and remove. 4-78 Service Manual
  • Lexmark X363 | Service Manual - Page 217
    7013-XXX Transfer roll removal Note: A flashlight may be useful to remove the transfer roll. 1. Open the front access door. 2. At the right side of the transfer roll, squeeze the holder arms (A) with the left hand while lifting. Stop when the holder is unlatched. 3. At the left side of the transfer
  • Lexmark X363 | Service Manual - Page 218
    7013-XXX Upper front guide assembly removal 1. Open the front access door. 2. Remove the four screws (A) from the upper front guide. A 3. Remove the upper front guide. 4-80 Service Manual
  • Lexmark X363 | Service Manual - Page 219
    Wear strip (tray 1 and 250-sheet tray 2) removal 1. Hold the tray with the bottom up. 2. Use a spring hook to disconnect the strip from the top of the tray. 7013-XXX 3. Remove the strip from inside the tray. Repair information 4-81
  • Lexmark X363 | Service Manual - Page 220
    the opening until it clicks into place. • Turn the tray over to view the bottom of the strip. Using the spring hook, check to make sure that the end of the strip is fastened tightly. • Be sure that the drafted edge of the strip is installed toward the bottom of the tray. 4-82 Service Manual
  • Lexmark X363 | Service Manual - Page 221
    7013-XXX Wireless antenna removal 1. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Disconnect the wireless card cable (A) from the wireless card. A 3. Remove the two screws (B) from the antenna. B 4. Remove the wireless antenna. Repair information 4-
  • Lexmark X363 | Service Manual - Page 222
    card removal 1. Remove the right side printer cover. See "Right side printer cover removal" on page 4-73. 2. Remove the wireless antenna. See "Wireless antenna removal" on page 4-83. 3. Pinch the standoff (A) with a pair of needle-nosed pliers to remove the wireless card. A 4-84 Service Manual
  • Lexmark X363 | Service Manual - Page 223
    5 6 7 Number 1 2 3 4 5 6 7 8 Part Front door release button Printer control panel Automatic document feeder (ADF) Controller board door Front door Multipurpose feeder door Note: This could be the manual feeder door, depending on the printer model. Standard 25-sheet tray (Tray 1) Standard exit bin
  • Lexmark X363 | Service Manual - Page 224
    -XXX Rear view 1 2 3 4 6 5 8 7 Number 1 2 3 4 5 6 7 8 Part Rear door Ethernet port Wireless antenna Note: The wireless antenna appears on wireless models only. Fax ports Note: Fax ports appear on fax models only. USB port Printer power cord socket Power switch Locking device 5-2 Service Manual
  • Lexmark X363 | Service Manual - Page 225
    Controller board connector pin values 7013-XXX Locations and connections 5-3
  • Lexmark X363 | Service Manual - Page 226
    diagram at back of book. These values were measured with all connections made (plugged) or with only one connector at a time unplugged to expose the pins. Always disconnect and connect with the printer power off. Otherwise, the values below may not match. Connector Pin # Print Toner Service Manual
  • Lexmark X363 | Service Manual - Page 227
    7013-XXX Connector Pin # J19 1, 4 2, 3, 6 5 7, 8, 9 J22 1, 3, 5, 7, 11, 13, 15 4 6 17, 19 J26 1 2 3, 4 J27 1 2 J28 1 2 J29 1 2 J30 1, 4 V dc Manual clutch solenoid 24 V dc, 0V dc unplugged 1.1 V dc, 5V dc unplugged Duplex/paper in 5 V dc Ground 3.3 V dc Tray 2 24
  • Lexmark X363 | Service Manual - Page 228
    3 4 5 6 7 8 9 10 11 12 13 14 JFBM1 1 2 3 4 Pin # Value I0A_ADF_C I1A_ADF_C Ground DIRA_ADF_C Ground I0B_ADF_C I1B_ADF_C Ground DIRB_ADF_C Ground +24V +24V Ground +5V +3.3V +3.3V NC_J25_J4 FBAFBA FBB FBB- ADF Connector description Fax Flatbed motor 5-6 Service Manual
  • Lexmark X363 | Service Manual - Page 229
    original part. Maintenance kits Maintenance kits Description Low voltage (110 V) maintenance kit Note: The fuser maintenance kit installation is recommended every 120,000 pages. Note: The kit includes: • Fuser (P/N 40X5344) • Tray 1 ACM feed tires (P/N 40X5451) • Transfer roll (P/N 40X5364) High
  • Lexmark X363 | Service Manual - Page 230
    100 V maintenance kit Note: The fuser maintenance kit installation is recommended every 120,000 pages. Note: The kit includes: • Fuser (P/N 40X5346) • Tray 1 ACM feed tires (P/N 40X5451) Transfer roll (P/N 40X5364) ADF Maintenance kit ADF separator roll ADF separator pad Exit guide Part number
  • Lexmark X363 | Service Manual - Page 231
    number Units/ mach Units/ FRU Description • Asm-index: identifies the assembly and the item in the diagram. For example, 3-1 indicates assembly 3 and the item number 1. • Part number: identifies the unique number that identifies this FRU. • Units/mach: refers to the number of units actually used
  • Lexmark X363 | Service Manual - Page 232
    7013-XXX Assembly 1: Covers 7-2 Service Manual
  • Lexmark X363 | Service Manual - Page 233
    -sheet (Tray 2) assembly 1 4 Tray 2 wear strips (550-sheet tray only) 1 6 Wear strips (250-sheet trays, optional and primary) 1 1 Main tray 1 1 Front door cover 1 1 Nameplate cover 1 1 Lower AIO access assembly 1 1 Front access door cover 1 1 Left side cover 7013-XXX Parts catalog
  • Lexmark X363 | Service Manual - Page 234
    7013-XXX Assembly 2: Scanner 7-4 Service Manual
  • Lexmark X363 | Service Manual - Page 235
    11 11 11 11 11 11 11 Part number 40X5470 40X5477 40X5478 40X5779 40X5621 40X5622 1 1 1 1 1 1 1 1 1 Units/ FRU 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Description ADF input tray ADF rear simplex cover ADF rear duplex cover Flatbed assembly Right scanner
  • Lexmark X363 | Service Manual - Page 236
    11 11 11 11 12 13 13 14 15 NS NS NS Part number 40X0247 40X0261 40X0262 40X0315 40X0316 40X0317 40X0318 40X0319 40X0320 40X0321 cover Simplex ADF Duplex ADF ADF separator pad ADF separator roll Flatbed cushion (simplex ADF) Flatbed cushion (duplex ADF) ADF maintenance kit 7-6 Service Manual
  • Lexmark X363 | Service Manual - Page 237
    Assembly 3: Electronics 7013-XXX Parts catalog 7-7
  • Lexmark X363 | Service Manual - Page 238
    LVPS/HVPS card assembly, 110 V/100 V 1 LVPS/HVPS card assembly, 220 V 1 1 Manual input sensor assembly 1 1 Manual feed solenoid 1 1 MPF feed clutch 1 1 Media feed (ACM) clutch 1 LSU (printhead) Wireless antenna with clip 802.11 B/G/N wireless card assembly Fax card 7-8 Service Manual
  • Lexmark X363 | Service Manual - Page 239
    Assembly 4: Frame 7013-XXX 1 12 2 11 3 10 3 89 4 5 7 See instruction sheet in the FRU. 6 7 Parts catalog 7-9
  • Lexmark X363 | Service Manual - Page 240
    duplex assembly 1 1 Media (ACM) drive assembly 2 2 Paper feed, ACM tires 1 2 Tray 2 paper feed tires 1 1 MPF tray assembly (X36x series only) 1 1 Upper front frame assembly 1 1 Manual feed clutch CBM 1 1 Main drive gearbox (in motor) 1 1 Duplex gear drive CBM 7-10 Service Manual
  • Lexmark X363 | Service Manual - Page 241
    Assembly 5: Options AsmIndex NS NS NS Part number 40X6339 40X1368 3049622 Units/ mach 1 1 1 Units/ FRU 1 1 Description 64MB NAND flash memory USB cable, packaged (2 m) Relocation kit 7013-XXX Parts catalog 7-11
  • Lexmark X363 | Service Manual - Page 242
    NS NS NS NS NS NS NS NS NS NS NS NS NS NS NS Part number 40X0297 40X0278 40X0288 40X0286 40X0275 40X0274 40X0276 40X0287 40X0279 40X4596 40X0282 40X0270 40X0280 40X0281 40X0296 straight)-Korea 1 Power cord, 1.8M (straight)-Taiwan 1 Power cord, 1.8M (straight)-Australia 7-12 Service Manual
  • Lexmark X363 | Service Manual - Page 243
    closed sensor test 3-19 ADF cover open service check 2-48 ADF duplex service check 2-51 ADF edge erase 3-29 ADF feed errors service check 2-50 ADF input tray removal 4-8 ADF manual registration 3-30 ADF paper jam service check 2-49 ADF paper present sensor test 3-18 ADF separator pad removal 4-11
  • Lexmark X363 | Service Manual - Page 244
    6-1 LVPS/HVPS parts catalog 7-8 service check 2-29 M maintenance kits 6-1 manually register a duplex ADF 3-30 manually register the flatbed 3-31 media jams 3-34 memu settings page 3-27 menus Menu Settings Page 3-27 messages service error codes 2-17 user attendance messages 2-6 min copy
  • Lexmark X363 | Service Manual - Page 245
    photoconductor capacity 1-6 print media 1-7 scan and copy 1-10 toner capacity 1-6 start 2-1 symptom tables 2-23 POST 2-23 printer 2-24 symptoms scan fax and copy 2-25 T test pages print quality test pages 3-26 Quick Test (duplex) 3-9 tools 1-12 Transfer 3-14 transfer roll parts catalog 7-10 service
  • Lexmark X363 | Service Manual - Page 246
    7013-XXX U USB scan to local 3-26 user attendance messages 2-6 I-4 Service Manual
  • Lexmark X363 | Service Manual - Page 247
    Part number index P/N Description Page 40X0296 40X0297 40X0315 40X0316 40X0317 40X0318 40X0319 Relocation kit 7-11 Bezel (French OP X264 7-5 Bezel Bezel (Spanish OP X363 7-5 Bezel (Spanish OP X364 7-5 Simplex ADF 7-6 Bezel (Brazilian Portuguese OP X264 7-5 Bezel (Brazilian Portuguese
  • Lexmark X363 | Service Manual - Page 248
    7-3 Complete duplex assembly 7-10 Main tray 7-3 Wear strips (250-sheet trays, optional and primary 7-3 Upper front frame assembly 7-10 Toner low sensor 7-8 Cooling fan (screws included 7-8 Tray 2 assembly 7-3 550-sheet (Tray 2) assembly 7-3 Screws, miscellaneous 7-10 I-6 Service Manual
  • Lexmark X363 | Service Manual - Page 249
    SB X364 7-6 Front access door cover 7-3 Flatbed assembly 7-5 Lower AIO access assembly 7-3 ADF maintenance kit 6-2, 7-6 Operator panel X264/X364 (DBCS 7-5 64MB NAND flash memory 7-11 ADF separator roll 6-2, 7-6 ADF separator pad 6-2, 7-6 Controller board, X264 7-8 Part number index I-7
  • Lexmark X363 | Service Manual - Page 250
    7013-XXX I-8 Service Manual
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
Lexmark
™
X264dn, X363dn, X364dn, X364dw
7013-235
7013-432
7013-436
7013-43W
• Table of contents
• Start diagnostics
• Safety and notices
• Trademarks
• Index
Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.
Revision: July 16, 2013