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Lexmark X4550 User's Guide - Page 9

Finding information about the printer - troubleshooting

UPC - 734646040556

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Finding information about the printer Quick Setup sheet Description The Quick Setup sheet gives you instructions for setting up hardware and software. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Getting Started booklet Description Where to find The Getting Started booklet gives you instructions for You can find this document in the printer box or on the setting up the printer and some basic instructions for Lexmark Web site at www.lexmark.com. using the printer. Note: If your printer supports Macintosh operating systems, see the Mac Help: 1 From the Finder desktop, double-click the Lexmark 3500-4500 Series folder. 2 Double-click the printer Help icon. User's Guide Description Where to find The User's Guide gives you instructions for using the When you install the printer software, the User's Guide printer and other information such as: will be installed. • Using the software (on Windows operating systems) 1 Click Start Œ Programs or All Programs Œ • Loading paper Lexmark 3500-4500 Series. • Printing 2 Click User's Guide. • Working with photos If the link to the User's Guide is not on your desktop, • Scanning (if supported by your printer) follow these instructions: • Making copies (if supported by your printer) 1 Insert the CD. • Faxing (if supported by your printer) • Maintaining the printer The installation screen appears. Note: If necessary, click Start Œ Run, and then type D:\setup, where D is the letter of your CD-ROM • Connecting the printer to a network (if supported by drive. your printer) 2 Click View User's Guide (including Setup • Troubleshooting problems with printing, copying, Troubleshooting). scanning, faxing, paper jams, and misfeeds 3 Click Yes. Note: If your printer supports Macintosh operating systems, see the Mac Help: An icon of the User's Guide appears on your desktop, and the User's Guide appears on the 1 From the Finder desktop, double-click the Lexmark screen. 3500-4500 Series folder. You can also find this document on the Lexmark Web 2 Double-click the printer Help icon. site at www.lexmark.com. 9

Section	Page
Contents	3
Finding information about the printer	9
Setting up the printer	12
Checking the box contents	12
Installing another language control panel	13
Networking the printer	14
Installing the printer on a network	14
Installing an internal wireless print server	14
Finding your MAC address	15
Learning about the printer	16
Understanding the parts of the printer	16
Using the control panel buttons and menus	17
Using the control panel	17
Using the Copy menu	19
Using the Scan menu	20
Using the Photo Card menu	21
Using the PictBridge menu	22
Using the Settings menu	23
Saving settings	25
Learning about the software	27
Using the printer software	27
Using the Lexmark Imaging Studio	27
Using the Solution Center	28
Using Printing Preferences	30
Opening Printing Preferences	30
Using the Printing Preferences tabs	30
Using the Save Settings menu	31
Using the I Want To menu	31
Using the Options menu	31
Using the Toolbar	31
Resetting printer software settings to defaults	32
Loading paper and original documents	34
Loading paper	34
Loading various paper types	34
Loading original documents on the scanner glass	37
Printing	39
Printing a document	39
Printing high-quality graphics	39
Printing a Web page	39
Printing photos or images from a Web page	40
Printing collated copies	41
Printing the last page first (reverse page order)	41
Printing transparencies	41
Printing envelopes	41
Printing cards	42
Printing multiple pages on one sheet	42
Printing files from a memory card or flash drive	43
Working with photos	44
Retrieving and managing photos	44
Inserting a memory card	44
Inserting a flash drive	45
Transferring photos from a memory device to the computer using the control panel	46
Transferring all photos from a memory card using the computer	46
Transferring selected photos from a memory card using the computer	47
Transferring all photos from a CD or flash drive using the computer	47
Transferring selected photos from a CD or flash drive using the computer	48
Transferring photos from a memory card to a flash drive	48
Printing photos using the control panel	49
Printing photos stored on a memory device using the proof sheet	49
Printing all photos	50
Printing photos by number	50
Printing photos by date range	51
Printing photos using color effects	51
Printing photos from a digital camera using DPOF	52
Using a PictBridge-enabled digital camera to control printing photos	52
Printing photos using the computer	53
Viewing / Printing photos from the Photo Library	53
Printing photos from a media device using the computer	54
Printing Photo Packages	54
Creating photo projects	54
Creating Photo Greeting Cards	54
Creating a Photo Slideshow	55
Printing an image as a multiple-page poster	56
Copying	57
Making a copy	57
Adjusting copy quality	57
Copying photos	58
Making borderless copies using the control panel	58
Making a copy lighter or darker	59
Collating copies using the control panel	59
Repeating an image on one page	60
Enlarging or reducing an image	60
Copying a document using the computer	61
Copying a photo using the computer	62
Scanning	63
Scanning a document	63
Scanning to a computer over a network	63
Scanning a document using the computer	64
Scanning text for editing	64
Scanning images for editing	65
Scanning a photo to the Photo Library	65
Scanning multiple photos at one time using the computer	65
Scanning documents or images for e-mailing	66
Removing wavy patterns from scanned photos, magazines, or newspapers	66
Customizing scan settings using the computer	67
Faxing	68
Sending a fax using the software	68
Receiving a fax automatically	69
Maintaining the printer	70
Changing print cartridges	70
Removing a used print cartridge	70
Installing print cartridges	70
Achieving better print quality	72
Improving print quality	72
Aligning print cartridges	72
Cleaning the print cartridge nozzles	72
Wiping the print cartridge nozzles and contacts	73
Preserving the print cartridges	74
Cleaning the scanner glass	74
Ordering supplies	74
Ordering print cartridges	74
Ordering paper and other supplies	75
Using genuine Lexmark print cartridges	75
Refilling a print cartridge	76
Recycling Lexmark products	76
Troubleshooting	77
Setup troubleshooting	77
Incorrect language appears on the display	77
Power button is not lit	78
Software does not install	78
Page does not print	79
Cannot print from digital camera using PictBridge	80
Print troubleshooting	81
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera	81
Improving print quality	82
Poor text and graphic quality	83
Poor quality at the edges of the page	84
Print speed is slow	85
Partial document or photo prints	85
Photo smudges	85
Ink levels seem incorrect	85
Ink levels seem to go down too quickly	86
Copy troubleshooting	86
Copier does not respond	86
Scanner unit does not close	86
Poor copy quality	87
Partial document or photo copies	88
Scan troubleshooting	88
Scanner does not respond	88
Scan was not successful	89
Scanning takes too long or freezes the computer	89
Poor scanned image quality	89
Partial document or photo scans	90
Cannot scan to a computer over a network	90
Jams and misfeeds troubleshooting	90
Paper jam in the printer	90
Paper jam in the paper support	91
Paper or specialty media misfeeds	91
Printer does not feed paper, envelopes, or specialty media	91
Banner paper jams	92
Memory card troubleshooting	92
Memory card cannot be inserted	93
Nothing happens when memory card is inserted	93
Error messages	94
Alignment Error	94
Black Ink Low / Color Ink Low / Photo Ink Low	94
Cartridge Error (1102, 1203, 1204, or 120F)	94
Clear Carrier Jam	95
Computer not connected	96
Could not detect a proof sheet	96
Error 1104	96
Left Cartridge Error / Right Cartridge Error	97
Left Cartridge Incorrect / Right Cartridge Incorrect	97
Left Cartridge Missing / Right Cartridge Missing	97
Memory Failure	97
No images have been selected	98
No photo/paper size selection has been made	98
No proof sheet information	98
No valid photo image files detected	98
Only one photo enhancement may be chosen at a time	98
Only one photo/size selection can be chosen at a time	98
Photo size error. Photo must fit on page.	99
PictBridge communications error	99
Please remove the camera card.	99
Some photos removed from card by host.	99
There is a problem reading the memory card.	99
Settings are not saved	99
Change time-out settings	99
Save settings for future jobs	99
Resetting to factory default settings	99
Removing and reinstalling the software	100
Notices	101
Edition notice	101
UNITED STATES GOVERNMENT RIGHTS	101
Trademarks	101
Conventions	102
Noise emission levels	102
Waste from Electrical and Electronic Equipment (WEEE) directive	102
ENERGY STAR	103
Power consumption	103
Product power consumption	103
Power Saver	103
Off mode	103
Total energy usage	103
End-user license agreement*	104

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Finding information about the printer

Quick Setup

sheet

Description

Where to find

The

Quick Setup

sheet gives you instructions for

setting up hardware and software.

You can find this document in the printer box or on the

Lexmark Web site at

www.lexmark.com

Getting Started

booklet

Description

Where to find

The

Getting Started

booklet gives you instructions for

setting up the printer and some basic instructions for

using the printer.

Note:

If your printer supports Macintosh operating

systems, see the Mac Help:

From the Finder desktop, double-click the

Lexmark 3500-4500 Series

folder.

Double-click the printer

Help

icon.

You can find this document in the printer box or on the

Lexmark Web site at

www.lexmark.com

User's Guide

Description

Where to find

The

User's Guide

gives you instructions for using the

printer and other information such as:

•

Using the software (on Windows operating systems)

•

Loading paper

•

Printing

•

Working with photos

•

Scanning (if supported by your printer)

•

Making copies (if supported by your printer)

•

Faxing (if supported by your printer)

•

Maintaining the printer

•

Connecting the printer to a network (if supported by

your printer)

•

Troubleshooting problems with printing, copying,

scanning, faxing, paper jams, and misfeeds

Note:

If your printer supports Macintosh operating

systems, see the Mac Help:

From the Finder desktop, double-click the

Lexmark

3500-4500 Series

folder.

Double-click the printer

Help

icon.

When you install the printer software, the

User's Guide

will be installed.

Click

Start

Programs

All Programs

Lexmark 3500-4500 Series

Click

User's Guide

If the link to the

User's Guide

is not on your desktop,

follow these instructions:

Insert the CD.

The installation screen appears.

Note:

If necessary, click

Start

Run

, and then type

D:\setup

, where

is the letter of your CD-ROM

drive.

Click

View User's Guide (including Setup

Troubleshooting)

Click

Yes

An icon of the

User's Guide

appears on your

desktop, and the

User's Guide

appears on the

screen.

You can also find this document on the Lexmark Web

site at