Lexmark X464 User's Guide
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- Lexmark X464 | User's Guide - Page 1
X46x Series User's Guide March 2012 Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 www.lexmark.com - Lexmark X464 | User's Guide - Page 2
Attaching cables...50 Verifying printer setup...51 Printing a menu settings page ...51 Printing a network setup page...52 Setting up the printer software...52 Installing printer software ...52 Updating available options in the printer driver 53 Setting up wireless printing...54 Follow these steps - Lexmark X464 | User's Guide - Page 3
products ...72 Recycling Lexmark packaging...72 Returning Lexmark cartridges for reuse or recycling 72 Reducing printer noise...73 Loading paper and specialty media 74 Setting the Paper Size and Paper Type...74 Configuring Universal paper settings...74 Avoiding jams...75 Loading trays...75 Using - Lexmark X464 | User's Guide - Page 4
Contents 4 Paper capacities ...92 Printing...93 Printing a document...93 Printing on both sides of the paper (duplexing 93 Printing on specialty media...94 Tips on using letterhead ...94 Tips on using transparencies ...94 Tips on using envelopes...94 Tips on using labels ...95 Tips on using card - Lexmark X464 | User's Guide - Page 5
message on each page ...109 Canceling a copy job...109 Canceling a copy job while the document is in the ADF 109 Canceling a copy job while copying pages using the scanner glass 110 Canceling a copy job while the pages are being printed 110 Understanding the copy screens and options 110 Copy - Lexmark X464 | User's Guide - Page 6
or off ...134 Sending a fax...134 Sending a fax using the printer control panel 134 Getting ready to send a fax using the computer 134 Installing a PostScript driver ...135 Sending a fax using the computer ...136 Creating shortcuts...137 Creating a fax destination shortcut using the Embedded Web - Lexmark X464 | User's Guide - Page 7
148 Advanced Options...148 Improving FTP quality...149 Scanning to a computer or flash drive 150 Scanning to a computer...150 Understanding scan profile options...151 Quick Setup...151 Format Type...151 Compression ...151 Default Content ...151 Color ...152 Original Size ...152 Orientation ...152 - Lexmark X464 | User's Guide - Page 8
154 Paper menu...155 Default Source menu ...155 Paper Size/Type menu ...155 Configure MP menu...158 Substitute Size menu ...158 Paper Texture menu ...159 Paper Weight menu ...159 Paper Loading menu ...160 Custom Types menu ...162 Custom Names menu ...162 Custom Scan Sizes menu ...162 Universal Setup - Lexmark X464 | User's Guide - Page 9
233 Ordering supplies...234 Ordering toner cartridges ...234 Ordering a photoconductor kit ...234 Ordering ADF replacement parts...235 Moving the printer to another location 235 Shipping the printer...236 Administrative support 237 Finding advanced networking and administrator information 237 - Lexmark X464 | User's Guide - Page 10
jams ...246 250 paper jam...247 251 paper jam...248 290-294 paper jams ...250 Troubleshooting 254 Solving basic printer problems...254 Printer control panel display is blank or displays only diamonds 254 Indicator light blinks red...254 Check the display for error messages ...254 Make sure the fax - Lexmark X464 | User's Guide - Page 11
260 Unsupported USB hub, please remove...260 USB/USB ...260 30 Invalid refill, change toner cartridge...261 31 Replace defective cartridge ...261 32 Cartridge part number unsupported by device 261 34 Short paper ...261 35 Insufficient memory to support Resource Save feature 261 37 Insufficient - Lexmark X464 | User's Guide - Page 12
266 84 Replace PC Kit ...266 84 PC Kit life warning ...266 88 Cartridge low ...266 88.yy Cartridge nearly low ...266 88.yy Replace cartridge...266 200-282.yy paper jam ...267 290‑295.yy scanner jam...267 293 Replace all originals if restarting job...267 293.02 Flatbed Cover Open ...267 294 ADF Jam - Lexmark X464 | User's Guide - Page 13
Port...282 Memory card ...282 Solving paper feed problems...282 Paper frequently jams...282 Paper trays...283 Paper jam message remains after jam is cleared 283 Page that jammed does not reprint after you clear the jam 283 Solving print quality problems...284 Isolating print quality problems...284 - Lexmark X464 | User's Guide - Page 14
a 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power - Lexmark X464 | User's Guide - Page 15
a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. - Lexmark X464 | User's Guide - Page 16
the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model • Configuring printer settings - Lexmark X464 | User's Guide - Page 17
are you looking for? The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Live chat support • E‑mail support • Telephone support Warranty information Find it here Lexmark Support Web site-support.lexmark.com Note: Select your region, and then - Lexmark X464 | User's Guide - Page 18
Learning about the printer 18 Basic model 3 2 1 8 7 6 4 5 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250‑sheet tray 7 Multipurpose feeder door 8 Front door - Lexmark X464 | User's Guide - Page 19
connection port Note: The Fax ports are present only when a fax card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a fax card is installed. 7 Rear door 8 Power switch 9 Printer power cord socket 10 USB peripheral port 11 Removable protective plate Note: The - Lexmark X464 | User's Guide - Page 20
of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations - Lexmark X464 | User's Guide - Page 21
legal). • Scan media weights from 52 to 120 g/m2 (14 to 32 lb). • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. Using the scanner glass The scanner glass can be used to scan - Lexmark X464 | User's Guide - Page 22
digit of the value in the Copy Count. The default value of 1 appears if the entire number is deleted by pressing numerous times. In the Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire line - Lexmark X464 | User's Guide - Page 23
screen After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages. Note: Buttons - Lexmark X464 | User's Guide - Page 24
Learning about the printer 24 Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, - Lexmark X464 | User's Guide - Page 25
Learning about the printer 25 Sample touch screen Button Home Function Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value - Lexmark X464 | User's Guide - Page 26
Jobs Continue Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax • FTP • E-mail send Each heading has a list of jobs shown in a column under it - Lexmark X464 | User's Guide - Page 27
is set and saved, then the selection is not saved, and it does not become the default setting. If an attendance message occurs which affects a function, such as copy or fax, then a solid red exclamation point appears over the function button on the home screen, and the red indicator light blinks - Lexmark X464 | User's Guide - Page 28
your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available internal options • Memory cards - Printer memory - Flash memory - Fonts • Firmware cards - Lexmark X464 | User's Guide - Page 29
printer setup 29 Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer - Lexmark X464 | User's Guide - Page 30
. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Flash memory or firmware card connectors 2 Fax card connector 3 Lexmark Internal - Lexmark X464 | User's Guide - Page 31
Additional printer setup 31 Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If - Lexmark X464 | User's Guide - Page 32
Additional printer setup 32 4 Align the notches on the memory card with the ridges in the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to - Lexmark X464 | User's Guide - Page 33
Additional printer setup 33 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. Note: This task requires a flathead screwdriver. CAUTION-SHOCK - Lexmark X464 | User's Guide - Page 34
Additional printer setup 34 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal the system board. • Be careful not to damage the connectors. 5 Release the latch, and then close the system board door by lowering the scanner. - Lexmark X464 | User's Guide - Page 35
the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional - Lexmark X464 | User's Guide - Page 36
Additional printer setup 36 3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, - Lexmark X464 | User's Guide - Page 37
Additional printer setup 37 b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to unseat the standoffs. - Lexmark X464 | User's Guide - Page 38
Additional printer setup 38 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. - Lexmark X464 | User's Guide - Page 39
Additional printer setup 39 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board. 6 Install the ISP onto the - Lexmark X464 | User's Guide - Page 40
Additional printer setup 40 8 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the ISP in . 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. - Lexmark X464 | User's Guide - Page 41
Additional printer setup 41 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing a printer hard disk" on page 42. 13 Release the latch, and then close the system board door by lowering the scanner. 14 Push in on the - Lexmark X464 | User's Guide - Page 42
Additional printer setup 42 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system - Lexmark X464 | User's Guide - Page 43
Additional printer setup 43 To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. b Align the standoffs of the printer hard - Lexmark X464 | User's Guide - Page 44
Additional printer setup 44 To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. - Lexmark X464 | User's Guide - Page 45
Additional printer setup 45 b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Release the latch, and then close - Lexmark X464 | User's Guide - Page 46
Additional printer setup 46 5 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task - Lexmark X464 | User's Guide - Page 47
Additional printer setup 47 3 Remove the metal cover from the fax card opening. 2 1 4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. - Lexmark X464 | User's Guide - Page 48
Additional printer setup 48 5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Release the latch, and then close the system board door by lowering the scanner. 7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board - Lexmark X464 | User's Guide - Page 49
Additional printer setup 49 Installing hardware options Installing a 250‑ or 550‑sheet drawer The printer supports one optional drawer; you can install a 250‑ or 550‑sheet drawer. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime - Lexmark X464 | User's Guide - Page 50
Additional printer setup 50 6 Align the printer with the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB - Lexmark X464 | User's Guide - Page 51
to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed - Lexmark X464 | User's Guide - Page 52
, or, if you have a wireless printer model, the wireless network may not be configured properly. Consult a system support person for a solution, and then print another network setup page. Setting up the printer software Installing printer software A printer driver is software that lets the computer - Lexmark X464 | User's Guide - Page 53
Additional printer setup 53 Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Click , or click Start and then - Lexmark X464 | User's Guide - Page 54
. For more information, see the Setup Guide. 2 Follow the instructions for your operating system: • Windows-See "Information you will need to set up the printer on a wireless network" on page 54 and "Installing the printer on a wireless network (Windows)" on page 55. • Macintosh-See "Information - Lexmark X464 | User's Guide - Page 55
type • 802.1X username and password • Certificates Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that - Lexmark X464 | User's Guide - Page 56
. For more information on enabling e‑mail, see your system support person; or touch Back to go back and deselect E‑mail. 9 If prompted, set the date and time, and then touch Continue. 10 Insert the Software and Documentation CD. 11 Click Install Printer and Software. 12 Click Agree to agree to the - Lexmark X464 | User's Guide - Page 57
the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and - Lexmark X464 | User's Guide - Page 58
that: • A wireless card is installed in your printer. • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. Prepare to configure the printer 1 Locate the printer MAC address on the sheet - Lexmark X464 | User's Guide - Page 59
printer setup 59 6 Select any additional buttons you want to display on the home screen, and then touch Continue. 7 If Fax is enabled, type in your Fax Station name, and then touch Enter. For more information on fax station name and number, see your system support Network pop‑up menu, select print - Lexmark X464 | User's Guide - Page 60
pop‑up menu, select your wireless network. Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file - Lexmark X464 | User's Guide - Page 61
network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows - Lexmark X464 | User's Guide - Page 62
on printing a network setup page, see "Printing a network setup page" on page 52. 3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 4 Install the drivers - Lexmark X464 | User's Guide - Page 63
. 2 Double‑click Utilities. 3 Double‑click Print Center or Printer Setup Utility. 4 From the Printer List, click Add. 5 Choose the Default Browser tab. 6 Click More Printers. 7 From the first pop‑up menu, choose AppleTalk. 8 From the second pop‑up menu, select Local AppleTalk zone. 9 Select the - Lexmark X464 | User's Guide - Page 64
Additional printer setup 64 Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will - Lexmark X464 | User's Guide - Page 65
section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Print & Fax. c Click - Lexmark X464 | User's Guide - Page 66
the submenu with serial port settings. c Make any necessary changes to the serial settings. d Save the new settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. It launches automatically. If the CD does not launch automatically, then do the - Lexmark X464 | User's Guide - Page 67
serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete. - Lexmark X464 | User's Guide - Page 68
. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 88. Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing, copying, or receiving faxes. You can: Use both - Lexmark X464 | User's Guide - Page 69
can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the document will look like before you print it. • Print one copy of the document to check its content and format for accuracy. Avoid paper jams Carefully select and load paper to avoid paper jams. For more - Lexmark X464 | User's Guide - Page 70
Available settings range from 20-100 . The factory default setting is 100. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the - Lexmark X464 | User's Guide - Page 71
Normal/Standby Mode is Bright. The factory default setting for Power Saver is Dim. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address - Lexmark X464 | User's Guide - Page 72
and then select your country from the list. 3 Follow the instructions on the computer screen. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner - Lexmark X464 | User's Guide - Page 73
. You can also: 1 Visit our Web site at www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country from the list. 3 Follow the instructions on the computer screen. Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings - Lexmark X464 | User's Guide - Page 74
250 tray and the multipurpose feeder must be set manually from the Paper size menu. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen - Lexmark X464 | User's Guide - Page 75
appears, followed by the Paper menu. 9 Touch to return to the home screen. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the paper tray. • Do not remove the paper tray while the printer is printing. • Do not load the - Lexmark X464 | User's Guide - Page 76
Loading paper and specialty media 76 2 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. - Lexmark X464 | User's Guide - Page 77
the edges on a level surface. 4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load A6‑size paper to the maximum fill line; the tray holds only - Lexmark X464 | User's Guide - Page 78
Loading paper and specialty media 78 1 1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 - Lexmark X464 | User's Guide - Page 79
the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes. You may also want - Lexmark X464 | User's Guide - Page 80
Loading paper and specialty media 80 2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. 4 Guide the extension down gently so the multipurpose feeder is extended fully and open. - Lexmark X464 | User's Guide - Page 81
and specialty media 81 Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or - Lexmark X464 | User's Guide - Page 82
may cause jams. • Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters which are located on the guides. • Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering the printer first. For - Lexmark X464 | User's Guide - Page 83
orientation for loading envelopes. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch - Lexmark X464 | User's Guide - Page 84
feeder and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. The Size and Type - Lexmark X464 | User's Guide - Page 85
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom Names. 5 Type a name for the paper type in a Custom Name box. Note: This custom name will replace a custom type - Lexmark X464 | User's Guide - Page 86
Loading paper and specialty media 86 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. - Lexmark X464 | User's Guide - Page 87
the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer can automatically feed paper weights from 60-176 g/m2 (16-47 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best - Lexmark X464 | User's Guide - Page 88
papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location - Lexmark X464 | User's Guide - Page 89
textured surfaces. Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation - Lexmark X464 | User's Guide - Page 90
paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper - Lexmark X464 | User's Guide - Page 91
250‑ or Multipurpose 550‑sheet tray feeder Manual feeder Duplex path Letterhead Preprinted Colored Paper Card stock Glossy paper X X X X X 1 Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of - Lexmark X464 | User's Guide - Page 92
for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels a month. Vinyl, pharmacy, and dual‑sided labels are not supported. 2 Use envelopes that lie flat when individually placed on a table facedown. Paper capacities The capacities of the - Lexmark X464 | User's Guide - Page 93
a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup, and then adjust the settings as - Lexmark X464 | User's Guide - Page 94
A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Use envelopes designed specifically for laser printers. Check with the - Lexmark X464 | User's Guide - Page 95
(over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended - Lexmark X464 | User's Guide - Page 96
send a Verify print job, the printer prints one copy and holds the remaining copies in printer memory. Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies. Once all copies are printed, the job is automatically deleted from printer memory. Reserve - Lexmark X464 | User's Guide - Page 97
from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup - Lexmark X464 | User's Guide - Page 98
, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif - Lexmark X464 | User's Guide - Page 99
want to increase the number of printed copies. 5 Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, but you still want to print files from the flash drive - Lexmark X464 | User's Guide - Page 100
, and then the Configuration menu appears. 4 Touch the down arrow until Print Quality Pages appears. 5 Touch Print Quality Pages. The print quality test pages print. 6 Touch Back. 7 Touch Exit Config menu. Canceling a print job Canceling a print job from the printer control panel 1 Touch - Lexmark X464 | User's Guide - Page 101
at the top of the window, click the Delete icon. In Mac OS X version 10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. 3 Double‑click the printer icon. 4 From the printer window, select the job to cancel - Lexmark X464 | User's Guide - Page 102
thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return - Lexmark X464 | User's Guide - Page 103
on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the tray that contains transparencies, or touch Manual Feeder - Lexmark X464 | User's Guide - Page 104
. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up - Lexmark X464 | User's Guide - Page 105
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 From the Scale area, touch the arrows to enlarge or reduce your copies. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale - Lexmark X464 | User's Guide - Page 106
Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the number of copies. 5 Touch Off if you do not want your copies collated. 6 Touch Copy It. Placing separator sheets between - Lexmark X464 | User's Guide - Page 107
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the desired output. 8 Touch Print Page Borders if - Lexmark X464 | User's Guide - Page 108
thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return - Lexmark X464 | User's Guide - Page 109
, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Header/Footer. 6 Pick an area of the page to place the date and - Lexmark X464 | User's Guide - Page 110
the size and type of paper on which your copies will be printed. • Touch a paper size button to select it as the "Copy to" setting. The copy screen appears with your new setting displayed. • If the size settings for "Copy from" and "Copy to" are different, the printer automatically adjusts the Scale - Lexmark X464 | User's Guide - Page 111
keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off - Lexmark X464 | User's Guide - Page 112
Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Detail, Scan Edge to Edge, and sharpness before you copy the document. Custom Job This option combines multiple scanning jobs into a single job. Separator Sheets This option places a blank piece of paper between copies - Lexmark X464 | User's Guide - Page 113
graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper Use Photograph mode when the original document - Lexmark X464 | User's Guide - Page 114
address. For more information, see your system support person. 1 Touch Menus. 2 Touch Settings. 3 Touch General Settings. 4 Touch the left or right arrow next to Run initial setup to select Yes. 5 Touch Submit. Submitting changes appears. 6 Turn off the printer, wait ten seconds, and then turn the - Lexmark X464 | User's Guide - Page 115
the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Click Setup E-mail Server. 6 Fill in the fields with the appropriate information. 7 Click Add. Configuring - Lexmark X464 | User's Guide - Page 116
media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e‑mail address or shortcut number. To enter additional recipients, touch Next Address - Lexmark X464 | User's Guide - Page 117
thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you are searching for, and - Lexmark X464 | User's Guide - Page 118
Sizes, you can scan an original document that contains mixed letter and legal paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in - Lexmark X464 | User's Guide - Page 119
tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your e-mail. • Text-Emphasizes sharp, black, high-resolution text against a clean, white background • Text - Lexmark X464 | User's Guide - Page 120
Darkness settings. • Advanced Imaging-Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image before you copy the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the transmission log or transmission error - Lexmark X464 | User's Guide - Page 121
on all printer models. ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax Note: Fax capabilities may - Lexmark X464 | User's Guide - Page 122
filter removes the digital signal on the telephone line that can interfere with the ability of the printer to fax properly. • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Fax - Lexmark X464 | User's Guide - Page 123
steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the port designated for fax and telephone use. Notes: • Make sure the terminal adapter is set to the correct switch type - Lexmark X464 | User's Guide - Page 124
to answer: Note: The factory default setting for distinctive rings is On. This allows the printer to answer single, double, and triple ring patterns. a On the home screen, touch . b Touch Settings. c Touch Fax Settings. d Touch Analog Fax Settings. e Touch until Distinctive Rings appears f Touch - Lexmark X464 | User's Guide - Page 125
Faxing 125 3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Answering machine and telephone - Lexmark X464 | User's Guide - Page 126
Faxing 126 Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries adapter is included in the box. Use this adapter to connect an answering machine, telephone, or other telecommunications equipment to the printer. - Lexmark X464 | User's Guide - Page 127
Faxing 127 There is a plug installed in the printer EXT port . This plug is necessary for the proper functioning of the adapter. Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to the adapter. If you remove it, then other - Lexmark X464 | User's Guide - Page 128
Faxing 128 Answering machine Telephone - Lexmark X464 | User's Guide - Page 129
a special RJ‑11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. Connecting to a telephone wall jack in Germany Note: Do not remove the plug. If you remove it, then other telecommunications - Lexmark X464 | User's Guide - Page 130
jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the . 5 If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable between the - Lexmark X464 | User's Guide - Page 131
computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your 4 Remove the protective plug from the printer EXT port . 5 Connect your telephone to the computer telephone jack. Note: See the manual that - Lexmark X464 | User's Guide - Page 132
enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected. For more information, see "Choosing - Lexmark X464 | User's Guide - Page 133
you can reset the date and time. Then the correct date and time will be printed on every fax job. To set the date and time: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate - Lexmark X464 | User's Guide - Page 134
need to dial an outside line first. 5 Touch Fax It. Getting ready to send a fax using the computer For Windows users 1 Verify that the PostScript driver is installed. 2 Verify that the fax option is installed in the printer driver. 3 From the Print dialog Fax screen, type the name and number of the - Lexmark X464 | User's Guide - Page 135
lets the computer communicate with the printer. A PostScript driver is needed to send a fax from a computer. This driver may be installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users 1 Close all open software programs - Lexmark X464 | User's Guide - Page 136
. For Windows users Notes: • In order to perform this function from your computer, you must use the PostScript printer driver for your printer. • Verify that the fax option is installed in the printer driver. 1 With a file open, click File > Print. 2 Click Properties, Preferences, Options, or Setup - Lexmark X464 | User's Guide - Page 137
of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique - Lexmark X464 | User's Guide - Page 138
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Press # , and then enter the shortcut number using the keypad. Using the address book Note: If the address book feature is not enabled, then contact your system support person. 1 Load an - Lexmark X464 | User's Guide - Page 139
or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Darkness area, touch the - Lexmark X464 | User's Guide - Page 140
: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Reports. 4 Click Fax Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer IP address into the address field of your Web browser - Lexmark X464 | User's Guide - Page 141
are still scanning • When using the ADF, touch Cancel Job while Scanning... appears. • When using the scanner glass, touch Cancel Job while Scanning... appears or while Scan the Next Page / Finish the Job appears. Canceling a fax after the original documents have been scanned to memory 1 On the - Lexmark X464 | User's Guide - Page 142
the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image before you fax the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the transmission log or - Lexmark X464 | User's Guide - Page 143
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click Holding Faxes. 6 Enter a password in the Print Faxes Password box. 7 From the Held Fax Mode menu, select one of the - Lexmark X464 | User's Guide - Page 144
do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From the Fax Forwarding menu, select one of the following: • Print • Print and Forward • Forward 6 From the - Lexmark X464 | User's Guide - Page 145
destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then - Lexmark X464 | User's Guide - Page 146
the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click FTP Shortcut Setup - Lexmark X464 | User's Guide - Page 147
an original document that contains mixed paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Orientation This option - Lexmark X464 | User's Guide - Page 148
single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each scan the document - Background Removal-Adjusts the white portion of the output. Click the arrow buttons to increase or decrease the white portion. - Color Dropout-Color - Lexmark X464 | User's Guide - Page 149
contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo Use Photo mode when the original document is composed mostly of photos printed on a laser mode? printer or taken from a magazine or newspaper. - Lexmark X464 | User's Guide - Page 150
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Scan Profile. Note: In order to use the Scan Profile function, you must have Java installed on your computer. 3 Click Create Scan Profile. 4 Select your scan settings, and then click - Lexmark X464 | User's Guide - Page 151
one of these settings: Custom Text - BW PDF Photo - Color JPEG Photo - Color TIFF Text - BW TIFF Text/Photo - BW PDF Text/Photo - Color PDF To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed. Format Type This option sets the - Lexmark X464 | User's Guide - Page 152
Gray, BW (Black and White), or Color. Original Size This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑ and legal‑size pages). Orientation This option tells the printer - Lexmark X464 | User's Guide - Page 153
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Scan to USB drive. 5 Select the scan settings. 6 Touch Scan It. Note: While the - Lexmark X464 | User's Guide - Page 154
/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Universal Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup Page1 Shortcut List Fax Job Log Fax - Lexmark X464 | User's Guide - Page 155
Understanding printer menus 155 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper - Lexmark X464 | User's Guide - Page 156
in the multipurpose tray Notes: • From the Paper menu, Configure Multipurpose Tray must be set to Cassette for Multipurpose Tray to appear as a menu setting. • Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays are listed in this - Lexmark X464 | User's Guide - Page 157
in the multipurpose tray Notes: • From the Paper menu, Configure Multipurpose Tray must be set to Cassette for Multipurpose Tray to appear as a menu setting. • Plain paper is the factory default setting. Manual Paper Size A4 A5 JIS B5 Letter Legal Executive Folio Statement Universal Specifies the - Lexmark X464 | User's Guide - Page 158
Specifies the type of envelope being manually loaded Note: Envelope is the factory default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Description Determines when the printer selects paper from the multipurpose feeder - Lexmark X464 | User's Guide - Page 159
for most items. • Rough is the factory default setting for Bond. • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported. Paper Weight menu In the Paper Weight menu, the Select Type and Select - Lexmark X464 | User's Guide - Page 160
all jobs that specify Recycled as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is selected - Lexmark X464 | User's Guide - Page 161
as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the - Lexmark X464 | User's Guide - Page 162
or feeder in order for you to print from that source. Definition Specify a custom name for a paper type. This name replaces a Custom Type name in the printer menus. Description Specifies a non‑standard scan size Notes: • 4.65 inches is the US factory default setting for Width. 118 millimeters is - Lexmark X464 | User's Guide - Page 163
is the factory default setting for Orientation. • Off is the factory default setting for 2 scans per side. Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size setting - Lexmark X464 | User's Guide - Page 164
Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E‑mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer - Lexmark X464 | User's Guide - Page 165
Understanding printer menus 165 Menu item NetWare Setup Page Print Fonts Print Directory Asset Report Description Prints a report containing NetWare‑specific information about the network settings Note: This menu item appears only for printers with an internal print server installed. Prints a - Lexmark X464 | User's Guide - Page 166
panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing. This menu only appears if a formatted disk is installed. Notes: • Off is the factory default setting. • The On value buffers jobs on the - Lexmark X464 | User's Guide - Page 167
169 • "IPv6 menu" on page 170 • "Wireless menu" on page 171 • "AppleTalk menu" on page 171 • "NetWare menu" on page 171 • "LexLink menu" on page 172 Note: The Wireless menu appears only when the printer is connected to a wireless network. SMTP Setup menu Use the following menu to configure the SMTP - Lexmark X464 | User's Guide - Page 168
factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail. Network Reports menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > Reports or Network Reports Menu item Print Setup Page Print - Lexmark X464 | User's Guide - Page 169
is the factory default setting. TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network - Lexmark X464 | User's Guide - Page 170
Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > IPv6 Menu item Enable IPv6 On Off Auto Configuration On Off View Hostname View Address View Router Address Enable DHCPv6 On Off Description Enables IPv6 in the printer Note: On is the factory default - Lexmark X464 | User's Guide - Page 171
configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports > Network > Net Setup > Wireless Menu item Network Mode Infrastructure Ad hoc Compatibility - Lexmark X464 | User's Guide - Page 172
Understanding printer menus 172 Menu item Activate Yes No View Login Name Print Mode Network Number Select IPX Frame Types Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default - Lexmark X464 | User's Guide - Page 173
default printer language specified in the Setup menu if the PS SmartSwitch setting is Off. PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory - Lexmark X464 | User's Guide - Page 174
. The menu selection is updated. Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Sets the network address - Lexmark X464 | User's Guide - Page 175
USB, serial, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off - Lexmark X464 | User's Guide - Page 176
optional serial card is installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the - Lexmark X464 | User's Guide - Page 177
parallel, USB, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off - Lexmark X464 | User's Guide - Page 178
and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings. Determines whether or not the printer communicates availability to the computer Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set to XON/XOFF. Specifies - Lexmark X464 | User's Guide - Page 179
. 300 seconds is the factory default setting. Confidential Print menu Menu item Max Invalid PIN Off 2-10 Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is - Lexmark X464 | User's Guide - Page 180
). This type of wipe does not erase any information related to an unprocessed print job. Notes: • This menu item appears only if a formatted, non-defective printer hard disk is installed. • "Do not start now" is the default setting. • If the Disk Wiping access control is activated, then a user must - Lexmark X464 | User's Guide - Page 181
, non-defective printer hard disk is installed. • Single pass is the default setting. • Highly confidential information should be wiped using the Multiple Pass method only. • Scheduled wipes are initiated without displaying a user warning or confirmation message. Security Audit Log menu Menu item - Lexmark X464 | User's Guide - Page 182
Understanding printer menus 182 Menu item Delete Log Delete now Do not delete Configure Log Enable Audit Enable Remote Syslog Remote Syslog Facility Severity of events to log Set Date/Time menu Menu item View Date/Time Set Date/Time Time Zone Observe DST On - Lexmark X464 | User's Guide - Page 183
use of power and of paper and specialty media. Specifies whether the ADF emits a beep when paper is loaded Note: Enabled is the factory default setting. Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little - Lexmark X464 | User's Guide - Page 184
Understanding printer menus Menu item Run Initial setup Yes No Keyboard Keyboard Type English Paper Sizes U.S. Metric Scan to PC Port Range 184 Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard - Lexmark X464 | User's Guide - Page 185
Text Cartridge levels on status screen On Off Black Toner When to Display Display Do not display Message to Display Default Alternate Default Message Alternate Message Displayed Information (continued) Paper Jam Load Paper Service Errors 185 Description - Lexmark X464 | User's Guide - Page 186
can be removed. Available selections for each button are: Display Do Not Display Formats the printer date Formats the printer time Specifies the brightness of the printer control panel screen Sets the copies from the scanner glass to only one page at a time Note: Off is the factory default setting - Lexmark X464 | User's Guide - Page 187
background removal is allowed during copy, fax, e‑mail, FTP, or scan to USB Note: On is the factory default setting. The background of the image will be removed. Lets you scan multiple jobs to one file Notes: • A printer hard disk must be installed in the printer and operating properly for this menu - Lexmark X464 | User's Guide - Page 188
that require unavailable resources and continues to print other jobs in the print queue Notes: • 30 seconds is the factory default setting. • This menu item appears only when a printer hard disk is installed. Lets the printer automatically continue printing from certain offline situations when not - Lexmark X464 | User's Guide - Page 189
Page Protect On Off Factory Defaults Do Not Restore Restore Now Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Description Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the - Lexmark X464 | User's Guide - Page 190
factory default setting. Specifies whether a border is printed around the edge of the page at the margins Note: On is the factory default setting. Keeps the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting. Specifies the paper - Lexmark X464 | User's Guide - Page 191
Manual Feeder Darkness 1-9 Number of Copies Header/Footer Top left Top left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Description Specifies the paper source for copy jobs Note: Tray 1 is the factory default setting - Lexmark X464 | User's Guide - Page 192
Enter custom text Description Specifies header/footer information for the middle of the page Notes: • Off is the factory default setting for Top middle. • "All pages" is the factory default setting for Print on. Specifies header/footer information for the top right of the page Notes: • Off is the - Lexmark X464 | User's Guide - Page 193
Allows interruption of a print job to copy a page or document Note: On is the factory default setting. Lets you copy in a single copy job a document that contains mixed paper sizes Notes: • Off is the factory default setting. • This menu item appears only if a valid printer hard drive is installed. - Lexmark X464 | User's Guide - Page 194
Understanding printer menus 194 Menu item Allow Save as Shortcut On Off Background Removal ‑4 to +4 Auto Center On Off Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image - Lexmark X464 | User's Guide - Page 195
Notes: • Off is the factory default setting. • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • This menu item appears only for collated copy sets. Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of - Lexmark X464 | User's Guide - Page 196
printer menus 196 Menu item Caller ID FSK DTMF Fax number masking Off From left From right Digits to mask 0-58 Fax Cover Page Menu item Fax Cover Page Off by default On by default Never Use Always Use Include To field On Off Include From field On Off From Include Message field On Off Message - Lexmark X464 | User's Guide - Page 197
(dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international - Lexmark X464 | User's Guide - Page 198
the maximum speed in baud at which faxes are sent Note: 33600 is the factory default setting. Lets you scan a document that contains mixed paper sizes into a single file Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • On is - Lexmark X464 | User's Guide - Page 199
Understanding printer menus 199 Menu item Description Background Removal ‑4 to +4 Adjusts the amount of background visible on a copy Note: 0 is the factory default setting. Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue - Lexmark X464 | User's Guide - Page 200
Print Print and Forward Description Allows fax jobs to be received by the printer Note: On is the factory default setting. Allows a fax to be held until toner or supplies are replaced Notes: • This menu item appears only if a hard disk is supported and installed. • None is the factory default - Lexmark X464 | User's Guide - Page 201
List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule Enable Color Fax Receive On Off Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source Tray - Lexmark X464 | User's Guide - Page 202
On is the factory default setting. Answers calls with a double‑ring pattern Note: On is the factory default setting. Answers calls with a triple‑ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission - Lexmark X464 | User's Guide - Page 203
is used when the document is a high-quality photograph or inkjet print. Specifies the resolution level for scan to fax Note: Standard is the factory default setting. Lightens or darkens the output Note: 5 factory default setting. Specifies the orientation of the scanned image Note: Portrait is the - Lexmark X464 | User's Guide - Page 204
the factory default setting. • This menu item applies to all scan functions. Enables analog fax receive Note: Off is the factory default setting. E‑mail Settings menu Menu item E‑mail Server Setup Subject Message E‑mail Server Setup Send me a copy Never appears On by default Off by default Always - Lexmark X464 | User's Guide - Page 205
. • Photograph is used when the document is a high-quality photograph or inkjet print. • Text is used when the document is mostly text. Specifies whether a job prints in grayscale or color Note: Color is the factory default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the - Lexmark X464 | User's Guide - Page 206
setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the text and graphics - Lexmark X464 | User's Guide - Page 207
sizes by using 1‑bit images when Color is set to Off. Note: 8 bit is the factory default setting. Lets you copy a document that contains mixed paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • Off - Lexmark X464 | User's Guide - Page 208
Understanding printer menus 208 Menu item Allow Save as Shortcut On Off Background Removal ‑4 to +4 Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image On Off Negative - Lexmark X464 | User's Guide - Page 209
mostly text. Specifies whether a job prints in grayscale or color Note: Gray is the factory default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Lightens or darkens the output Note: 5 is the factory default setting. Specifies the orientation of - Lexmark X464 | User's Guide - Page 210
Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 Description Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the text and graphics - Lexmark X464 | User's Guide - Page 211
be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting. Enables shortcut creation for FTP addresses Note: On is the factory default setting. Adjusts the amount of background visible on a copy Note: 0 is the factory default setting - Lexmark X464 | User's Guide - Page 212
Understanding printer menus 212 Menu item Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image On Off Negative Image On Off Shadow Detail 0-4 Scan edge to edge On Off - Lexmark X464 | User's Guide - Page 213
mostly text. Specifies whether a job prints in grayscale or color Note: Gray is the factory default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Lightens or darkens the output Note: 5 is the factory default setting. Specifies the orientation of - Lexmark X464 | User's Guide - Page 214
1‑bit images when Color is set to Off Note: 8 bit is the factory default setting. Lets you enter a base file name Lets you scan a document that contains mixed paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be - Lexmark X464 | User's Guide - Page 215
display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting. Adjusts the amount of background visible on a copy Note: 0 is the factory default setting. Specifies which color to drop - Lexmark X464 | User's Guide - Page 216
printer menus 216 Menu item Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default - Lexmark X464 | User's Guide - Page 217
Manual Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Places a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default setting. Specifies a paper - Lexmark X464 | User's Guide - Page 218
Accounting On Off 218 Description Sets the logical and physical printable area Notes: • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the - Lexmark X464 | User's Guide - Page 219
is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears - Lexmark X464 | User's Guide - Page 220
tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi‑Purpose Feeder to appear as a menu setting. Specifies that multiple‑page images be printed on one side of a sheet of paper Notes: • Off is the factory default setting. • The number - Lexmark X464 | User's Guide - Page 221
the Embedded Web Server, type the network printer IP address in a browser window. Adjusts the gray value of printed output Note: Auto is the factory default setting. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will darken text - Lexmark X464 | User's Guide - Page 222
menu Menu item Remove Held Jobs Confidential Held Not Restored All Format Flash Yes No Delete Downloads on Disk Delete Now Do Not Delete Job Acct Stat Print Clear Description Adjusts the degree of difference between levels of gray in printed output Notes: • 0 is the factory default setting - Lexmark X464 | User's Guide - Page 223
Print is the factory default setting. Description Prints a page containing the PostScript error Note: Off is the factory default setting. Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed - Lexmark X464 | User's Guide - Page 224
Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into printer RAM. • Portrait is the factory default setting. • Portrait prints text and graphics parallel to the short edge of the page. • Landscape prints text and graphics parallel - Lexmark X464 | User's Guide - Page 225
Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 225 Description Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each - Lexmark X464 | User's Guide - Page 226
printer menus 226 Menu item Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No Description Lets you view the factory default - Lexmark X464 | User's Guide - Page 227
printer menus 227 Menu item Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Menu item Auto Fit On Off Invert On Off Description Sets the default font size for HTML documents Notes: • 12 pt is the factory default - Lexmark X464 | User's Guide - Page 228
are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making - Lexmark X464 | User's Guide - Page 229
. 5 Make sure all areas of the printer are dry before beginning a new print job. Cleaning the scanner glass If you encounter print quality problems, such as streaks on copied or scanned images, clean the areas shown. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the - Lexmark X464 | User's Guide - Page 230
Maintaining the printer 230 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. 1 Open the ADF cover. 2 Unlock the separator roll. 3 Remove the separator - Lexmark X464 | User's Guide - Page 231
with the progress bar appears. The printer performs a power‑on sequence, and then the Configuration menu appears. 5 Touch the down arrow until Scanner Manual Registration appears. 6 Touch Scanner Manual Registration. 7 Touch Print Quick Test to print a registration page. 8 Choose the section of - Lexmark X464 | User's Guide - Page 232
Maintaining the printer 232 To align the scanner glass (flatbed): a Place the Quick Test page facedown on the scanner glass. b Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. c Touch Flatbed. d Use the copy of the Quick Test page to adjust the Left Margin and Top Margin - Lexmark X464 | User's Guide - Page 233
cartridge. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page - Lexmark X464 | User's Guide - Page 234
your printer model, the printer issues a message or a light sequence to let you know the photoconductor kit is near its end of life. At this time, order a photoconductor kit. You can also see the status of the photoconductor kit by printing a network setup page. Part name Photoconductor kit Part - Lexmark X464 | User's Guide - Page 235
parts Order ADF replacement parts if you experience problems with paper double‑feeding or failing to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll Part number 40X5470 40X5472 40X5471 Moving the printer to another location Warning - Lexmark X464 | User's Guide - Page 236
Maintaining the printer 236 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. - Lexmark X464 | User's Guide - Page 237
cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network - Lexmark X464 | User's Guide - Page 238
, see "Printing a menu settings page" on page 51. Warning-Potential Damage: Restoring factory defaults returns most printer settings to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in - Lexmark X464 | User's Guide - Page 239
set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available. Understanding jam messages and locations Note: To resolve any message, all paper or specialty media must be cleared - Lexmark X464 | User's Guide - Page 240
Clearing jams 240 Jam message numbers and how to access each jam Jam number 200‑201 202 231 233 234 To access the jam Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Open the front door, and then open the rear door. Open the front - Lexmark X464 | User's Guide - Page 241
Clearing jams 241 200 and 201 paper jams CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Pull the tray completely out. 2 Remove the jam if you see it here. - Lexmark X464 | User's Guide - Page 242
Clearing jams 242 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets. 5 If you do not see any jammed sheets, open the rear door. - Lexmark X464 | User's Guide - Page 243
Clearing jams 243 6 Remove the jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and - Lexmark X464 | User's Guide - Page 244
Clearing jams 244 3 Close the rear door. 4 Touch Continue. 231 paper jam CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Open the front door. 1 2 2 Open the rear door. 3 Remove the jam. - Lexmark X464 | User's Guide - Page 245
Clearing jams 245 4 Close the rear door. 5 Close the front door. 6 Touch Continue. 233 paper jam 1 Remove the tray from the printer. - Lexmark X464 | User's Guide - Page 246
steps in "231 paper jam" on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all the steps in: • "231 paper jam" on page 244 • "233 paper jam" on page 245 235 paper jam 1 Gently pull the jammed sheet out of - Lexmark X464 | User's Guide - Page 247
, and then touch Continue. 5 If the jam message persists, then pull out any optional trays. 6 Remove the jammed paper, and then insert the trays. 7 Touch Continue. 250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from the multipurpose feeder. 3 Flex the - Lexmark X464 | User's Guide - Page 248
Clearing jams 248 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. 251 paper jam A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. - Lexmark X464 | User's Guide - Page 249
is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue. - Lexmark X464 | User's Guide - Page 250
Clearing jams 250 290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. - Lexmark X464 | User's Guide - Page 251
Clearing jams 251 4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. - Lexmark X464 | User's Guide - Page 252
Clearing jams 252 7 Lock the separator roll. 8 Close the ADF cover. 9 Touch Continue. Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue. - Lexmark X464 | User's Guide - Page 253
jams 253 Clearing ADF duplex jams If you are making a two‑sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF - Lexmark X464 | User's Guide - Page 254
print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer - Lexmark X464 | User's Guide - Page 255
wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close front door Close the front door of the printer. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge, and then - Lexmark X464 | User's Guide - Page 256
to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The printer is in Fax Server mode, but the Fax Server setup has not been - Lexmark X464 | User's Guide - Page 257
faxes is disabled until fax is configured properly. Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Install - Lexmark X464 | User's Guide - Page 258
it prints from the default source. • Cancel the current job. Memory full, cannot print faxes There is not enough memory to print the fax job. Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted. Network/Network The printer - Lexmark X464 | User's Guide - Page 259
Troubleshooting 259 Remove originals from the scanner ADF Remove the paper from the ADF to clear the message and continue printing. Remove packaging material, check Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of - Lexmark X464 | User's Guide - Page 260
available. Some held jobs are deleted to free system memory. Wait for the message to clear. Unsupported disk An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one. Unsupported USB device, please remove Remove the unrecognized USB device - Lexmark X464 | User's Guide - Page 261
install a new one. 32 Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print - Lexmark X464 | User's Guide - Page 262
flash memory for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash - Lexmark X464 | User's Guide - Page 263
error message remains, the flash memory may be defective and require replacing. 54 Network software error is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade - Lexmark X464 | User's Guide - Page 264
Troubleshooting 264 56 Parallel port disabled is the number of the parallel port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 - Lexmark X464 | User's Guide - Page 265
The printer firmware has been updated. • Paper input, output, or duplex options needed for the print job were removed. • The print job was created using data from a device in the USB port and the device is no longer in the port. • The printer hard disk contains jobs that were stored while installed - Lexmark X464 | User's Guide - Page 266
the fuser. 84 Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 84 PC Kit life warning The photoconductor kit is near exhaustion. Try one or more of the following: • Replace the photoconductor kit. • Touch Continue to clear the message and continue printing. 88 - Lexmark X464 | User's Guide - Page 267
Troubleshooting 267 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 290‑295.yy scanner jam Clear all original documents from the scanner. 293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the - Lexmark X464 | User's Guide - Page 268
Troubleshooting 268 840.01 Scanner Disabled This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware error and disabled itself. 841‑846 Scanner Service Error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check - Lexmark X464 | User's Guide - Page 269
status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE - Lexmark X464 | User's Guide - Page 270
, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the - Lexmark X464 | User's Guide - Page 271
Troubleshooting 271 Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, - Lexmark X464 | User's Guide - Page 272
9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close - Lexmark X464 | User's Guide - Page 273
FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. If your printer has an ADF, be sure - Lexmark X464 | User's Guide - Page 274
paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print - Lexmark X464 | User's Guide - Page 275
Troubleshooting 275 Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • The power - Lexmark X464 | User's Guide - Page 276
: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Cannot scan from - Lexmark X464 | User's Guide - Page 277
Troubleshooting 277 Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings - Lexmark X464 | User's Guide - Page 278
Troubleshooting 278 REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an - Lexmark X464 | User's Guide - Page 279
print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of times you want the phone to ring before answering. 6 Click Submit. THE TONER MAY BE LOW 88 Cartridge low - Lexmark X464 | User's Guide - Page 280
faded print, replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page - Lexmark X464 | User's Guide - Page 281
hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see "Updating available options in the printer driver - Lexmark X464 | User's Guide - Page 282
IS CONFIGURED CORRECTLY For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These - Lexmark X464 | User's Guide - Page 283
properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. Paper jam message remains after jam is cleared CHECK THE PAPER PATH The paper path - Lexmark X464 | User's Guide - Page 284
not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper in the tray - Lexmark X464 | User's Guide - Page 285
tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Ghost images - Lexmark X464 | User's Guide - Page 286
the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Gray background ABCDE ABCDE - Lexmark X464 | User's Guide - Page 287
Troubleshooting 287 CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the - Lexmark X464 | User's Guide - Page 288
MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct - Lexmark X464 | User's Guide - Page 289
the paper loaded in the tray or feeder. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge - Lexmark X464 | User's Guide - Page 290
CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Print is too dark These are possible solutions. Try one or more of the following: CHECK THE DARKNESS SETTINGS The Toner Darkness setting is too dark. • From the printer control panel, change this setting from the Quality menu. • For Windows - Lexmark X464 | User's Guide - Page 291
the printer control panel, select the Default Source from the Paper menu. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop‑up menus. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. THE PAPER - Lexmark X464 | User's Guide - Page 292
Troubleshooting 292 Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. THERE IS TONER IN THE PAPER PATH - Lexmark X464 | User's Guide - Page 293
Troubleshooting 293 Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK - Lexmark X464 | User's Guide - Page 294
, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For - Lexmark X464 | User's Guide - Page 295
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark X464 | User's Guide - Page 296
are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL - Lexmark X464 | User's Guide - Page 297
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions point of purchase or service representative for additional suggestions. and grounded cable such as Lexmark part number 1021231 for parallel attach - Lexmark X464 | User's Guide - Page 298
information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington sound pressure, dBA Printing 53 dBA Scanning 49 dBA Copying 53 dBA Ready 22 dBA Values are subject to change. See www.lexmark.com for current - Lexmark X464 | User's Guide - Page 299
Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service - Lexmark X464 | User's Guide - Page 300
hard‑copy output from hard‑copy original documents. 540 W 560 W Scanning Ready The product is scanning hard‑copy documents. The product is waiting for a print job. than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with - Lexmark X464 | User's Guide - Page 301
Factory default Power Saver Timeout for this product (in minutes): 30 minutes By using the configuration relating to electromagnetic compatibility and safety of of Manufacturing and Technical Support, Lexmark International, Inc., network: FCC requirements This equipment complies with Part - Lexmark X464 | User's Guide - Page 302
network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark device, including fax machines, to send any message unless said message clearly contains - Lexmark X464 | User's Guide - Page 303
nationwide problem. It is recommended that the customer install an des prises de téléphone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions is compatible with all of Telecom's network services. This equipment shall - Lexmark X464 | User's Guide - Page 304
call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must - Lexmark X464 | User's Guide - Page 305
Technical Support, Lexmark International wireless network prejudicial, mesmo de estacoes do service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer - Lexmark X464 | User's Guide - Page 306
service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur et loin des fenêtres afin de garantir une protection optimale. Si le matériel (ou son antenne d'émission) est install the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. - Lexmark X464 | User's Guide - Page 307
of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed for available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer 1999/5/EC. Por medio de la presente, Lexmark International, Inc. declara - Lexmark X464 | User's Guide - Page 308
, or new and serviceable used parts, which perform like new parts -Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this - Lexmark X464 | User's Guide - Page 309
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark X464 | User's Guide - Page 310
toner. A variable amount of toner may remain in them when replacement is required. Replacement toner cartridge(s) sold without these terms are available through www.lexmark.com, may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer. LEXMARK - Lexmark X464 | User's Guide - Page 311
Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights that - Lexmark X464 | User's Guide - Page 312
, or installation, provided the copy contains all of the original Software Program's proprietary notices. You may not copy the Software Program to any public or distributed network. c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark International - Lexmark X464 | User's Guide - Page 313
intent to "sign" a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with - Lexmark X464 | User's Guide - Page 314
266 84 PC Kit life warning 266 84 Replace PC Kit 266 840.01 Scanner Disabled 268 841‑846 Scanner Service Error 268 88 Cartridge low 266 88.yy Cartridge nearly low 266 88.yy Replace cartridge 266 900-999 Service 268 A Active NIC menu 165 address book, fax using 138 ADF copying using 102 - Lexmark X464 | User's Guide - Page 315
Customer Support 294 control panel, printer 22 copy quality adjusting 105 improving 113 copy screen options 110, 111 Copy Settings menu 189 copy troubleshooting copier does not respond 272 partial document or photo copies 274 poor copy quality 273 poor scanned image quality 275 scanner unit - Lexmark X464 | User's Guide - Page 316
297, 301, 305 fiber optic network setup 61 finding information 16 publications 16 Web site 16 Finishing menu 219 firmware card installing 33 flash drive 98 Flash Drive menu 212 flash memory card installing 33 troubleshooting 281 font sample list printing 99 forwarding faxes 144 FTP address book 146 - Lexmark X464 | User's Guide - Page 317
network installation 58 memory card installing 31 troubleshooting 282 Memory full, cannot print faxes 258 menu settings page printing 51 menus Active NIC 165 AppleTalk 171 Confidential Print 179 Configure MP 158 Copy Settings 189 Custom Names 162 Custom Scan Sizes 162 Custom Types 162 Default - Lexmark X464 | User's Guide - Page 318
printer hard disk installing 42 printer messages 1565 Emulation error, load emulation option 268 200-282.yy paper jam 267 290‑295.yy scanner jam 267 293 Replace all originals if restarting job 267 293.02 Flatbed Cover Open 267 294 ADF Jam 267 30 Invalid refill, change toner cartridge 261 31 Replace - Lexmark X464 | User's Guide - Page 319
72 Lexmark products 72 toner cartridges 72 WEEE statement 298 reducing a copy 105 Remove originals from the scanner ADF 259 Remove packaging material, check 259 Remove paper from standard output bin 259 Repeat print jobs 96 printing from Macintosh computer 97 printing from Windows 97 Replace - Lexmark X464 | User's Guide - Page 320
84, 85 troubleshooting checking an unresponsive printer 254 checking an unresponsive scanner 275 contacting Customer Support 294 solving basic printer problems 254 troubleshooting, copy copier does not respond 272 partial document or photo copies 274 poor copy quality 273 poor scanned image quality - Lexmark X464 | User's Guide - Page 321
menu 222 V Verify print jobs 96 printing from Macintosh computer 97 printing from Windows 97 viewing reports 238 W Web site finding 16 Windows wireless network installation 55 wired network setup using Windows 61 wired networking using Macintosh 61 Wireless menu 171 wireless network configuration
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 |
 |
X46x Series
User's Guide
March 2012
www.lexmark.com
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2