Lexmark X466 PKI-Enabled Device Installation and Configuration Guide
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- Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 1
PKI-Enabled Device Installation and Configuration Guide February 2010 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 2
will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to the Internet - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 3
General Settings...16 Default Scan Settings ...17 Creating file shares...17 Editing or deleting a file share ...19 Configuring PKI Held Jobs...19 PKI Held Jobs settings ...19 Troubleshooting 21 Login Issues...21 LDAP issues...24 Scan to Email issues...26 Scan to Network issues...28 Held Jobs/Print - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 4
Notices 33 Index 37 Contents 4 - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 5
and configured if you plan to attach a SmartCard reader to the printer. This guide is intended for use by Lexmark service providers, and network administrators responsible for the management of security appliances and software in their network environment. For information about physically setting up - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 6
Setup Page. The network setup page prints, and the printer returns to the home screen. Installing the firmware and applications Verifying and updating the firmware Enabling PKI support for your printer involves three main components: • The printer firmware • The authentication token • The Lexmark - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 7
to other configuration tasks. Contact the Lexmark Solutions Help Desk for help in obtaining the correct firmware. Updating the firmware If you have obtained a newer version of the firmware: 1 From the Embedded Web Server, click Settings > Update Firmware. 2 From the Update Firmware page, Browse to - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 8
fls PKI Scan to Network pkiadnetworkscan.x.x.x-fls PKI Held Jobs (Print Release Lite printer has been set up previously, make sure all settings necessary for the PKI capability to function correctly have been configured. TCP/IP settings 1 From the Embedded Web Server, click Settings > Network - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 9
your network uses DHCP, verify that NTP settings are not automatically provided by the DHCP server before manually configuring NTP settings. Configuring date and time manually 1 From the Embedded Web Server, click Settings > Security > Set Date and Time. 2 To manage the settings manually, type the - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 10
, and for SSL support in LDAP. In order configure E-mail and address book settings on the printer. If users will not be allowed to access Scan to Email, you can skip this section. SMTP settings 1 From the Embedded Web Server, click Settings > E-mail/FTP Settings > SMTP Setup. 2 Under SMTP Setup, type - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 11
-The recommended setting is Print only for error. • E-mail Bit Depth-Set to 8-bit for grayscale imaging, or 1-bit for black and white. 3 Adjust other scan settings as needed. 4 Click Submit. Address Book setup Configuring the printer Address Book enables users to search your network Global Address - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 12
such as Copy and Fax. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure. 2 For Logon Type, select whether users can access the printer using Card Only (SmartCard), Card or Manual Login, or Manual Login Only (userid/password). 3 Select whether - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 13
with SmartCard and PIN. Network functions that require authentication will not be available to users. • Active Directory-Users are validated against Active Directory with SmartCard and PIN. 3 Select Use MFP Kerberos Setup to use the Kerberos settings already configured on the printer, or clear the - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 14
. Adjust them as needed to allow the printer to communicate on your network. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure. 2 Select Disable Reverse DNS Lookups if they are not supported on your network. 3 To use only the information provided by - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 15
Scan to Email, you can skip this section. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI S/MIME Email > Configure. 2 For From Address, select either Card Email Address (SmartCard) or LDAP Lookup, to specify how the printer the Email E-mail messages are always encrypted, - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 16
the application. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network > Configure. 2 Under General Settings, you can specify custom Button Text to be displayed above the Scan to Network icon on the printer home screen. 3 To select an alternate image for the - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 17
control 1). Note: Authorization can be further restricted when configuring specific Scan to Network file shares. 6 Continue to Default Scan Settings, or click Apply at the bottom of the screen to save changes. Default Scan Settings The default scan settings are passed to all new file shares. You can - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 18
file extension is added automatically based on the file type selected. • Select User Can Rename File if you want to allow users to change the default filename. • Select User Can Change Scan Settings if you want to allow users to change scan settings. • If users are allowed to rename files, select - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 19
as needed. For information about the settings, see "Default Scan Settings" on page 17. 5 Click Apply. Editing or deleting a file share To edit an existing file share: 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network > Configure. 2 Under File Shares, highlight - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 20
are four types of Held Jobs: Confidential Print, Reserve Print, Verify Print, and Repeat Print. The expiration of Confidential and Reserve Print jobs is controlled by the printer Confidential Print Setup (Settings > Security > Confidential Print Setup). By default, only Confidential Print jobs can - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 21
Troubleshooting Login Issues "Unsupported USB Device" error message A SUPPORTED SMARTCARD READER HAS BEEN INSTALLED BEFORE THE PKI FIRMWARE AND APPLICATIONS The reader can not be installed until the firmware and applications have been installed. Remove the card reader, and see "Installing the - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 22
MFP's date and time" error message This error indicates the printer clock is more than five minutes out of sync with the domain controller clock. Verify the date and time on the printer: 1 From the Embedded Web Server, click Settings > Security > Set Date and Time. 2 If you have manually configured - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 23
not found in the Kerberos Configuration file" error message This error occurs during manual login, and indicates the Windows Domain is not specified in the Kerberos settings. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure. 2 Under Simple Kerberos - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 24
in the Kerberos Configuration File" error message This error occurs during SmartCard login. The PKI Authentication solution settings do not support multiple Kerberos are used by the printer to communicate with the LDAP server, and must be open in order for LDAP lookups to work. Troubleshooting 24 - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 25
DNS LOOKUPS ARE DISABLED ON THE NETWORK The printer uses reverse DNS lookups to verify IP addresses. If reverse lookup is disabled on the network: 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Authentication > Configure. 2 Select Disable Reverse DNS Lookups. 3 Click - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 26
" error message THERE IS A CONFLICT BETWEEN THE LOGIN TYPE, AND HOW THE FROM ADDRESS IS BEING RETRIEVED This error occurs when a user is logged in manually, but PKI S/MIME Email is configured to retrieve the From Address from a SmartCard. 1 From the Embedded Web Server, click Settings > Embedded - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 27
or updated your firmware and still experience this problem, contact the Lexmark Solutions Help Desk. "501 5.5.4 INVALID ADDRESS" ERROR FROM THE SMTP SERVER The domain name on the device has not been configured correctly: 1 From the Embedded Web Server, click Settings > Network/Ports > TCP/IP - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 28
least one file share for users to scan to. For information on adding file shares, see "Configuring PKI Scan to Network" on page 16. "This feature is not available because you are not authorized to scan to any of the available file shares" error message This error usually indicates the user in not in - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 29
changes. "No UNC Path has been defined for this destination" error message 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network > Configure. 2 Under File Shares, highlight the name of the share you want to modify, and then click Edit. The configuration page - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 30
File Share" error message THE UNC PATH USED THE IP ADDRESS OF THE FILE SERVER In order to connect to the file share with user credentials, the hostname of the file server must be used. 1 From the Embedded Web Server, click Settings > Embedded Solutions > PKI Scan to Network > Configure. 2 Under File - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 31
page for that share will be displayed. 3 Under General Settings, select Remove "$" from Fileshare Name to remove the last dollar sign in the UNC path. 4 Click Apply to save any needed changes. Held Jobs/Print Release Lite issues "You are not authorized to use this feature" Held Jobs error message - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 32
, or the jobs were automatically deleted because they were not printed in time. Jobs are printing out immediately Most likely, the user is not selecting the print and hold feature when printing the job. Show the user how to select the print and hold feature in the print driver. Troubleshooting 32 - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 33
of the price paid for the Software Program. 3 LICENSE GRANT. Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement: a Use. You may Use one copy of the Software Program. The term "Use" means storing, loading, installing, executing - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 34
's proprietary notices. You may not copy the Software Program to any public or distributed network. c Reservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Lexmark International, Inc. and/or its suppliers. Lexmark reserves all rights not expressly granted - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 35
Computer Software clause at DFARS 252.227-7013 and in similar FAR provisions (or any equivalent agency regulation or contract clause). 15 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 36
conditions are met: 1. Redistributions of source code must retain the above copyright notice, this /or other materials provided with the distribution: THIS SOFTWARE IS PROVIDED BY THE AUTHOR "AS IS" AND NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 37
error message unsupported USB device 21 F file shares creating 17 editing or deleting 19 firmware updating 6 version 6 H hosts file 14 L LDAP referrals 14 Logon Screen customizing 12 logout automatic 9 M multi-homed servers hosts file for 14 N network settings finding 5 network setup page printing - Lexmark X466 | PKI-Enabled Device Installation and Configuration Guide - Page 38
31 not authorized to use Print Release Lite 31 not authorized to use Scan to Network 28 port 25 blocked 27 printer clock out of sync 22 problem getting user info 24 realm on card not found 24 scanned and saved file sizes do not match 29 SMTP server does not support GSSAPI 27 SMTP server must
PKI-Enabled Device
Installation and Configuration Guide
February 2010
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2010 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550