Lexmark X5070 User's Guide

Lexmark X5070 Manual

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  • Lexmark X5070 | User's Guide - Page 1
    5000 Series User's Guide May 2007 www.lexmark.com
  • Lexmark X5070 | User's Guide - Page 2
    professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark , and check the receiver before using it. SAVE THESE INSTRUCTIONS.
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    Connecting to a computer with a modem 23 Using a digital phone service...25 Understanding the control panel...25 Using the control panel...25 Saving another language control panel 30 Installing the printer software...30 Understanding the printer software 31 Turning printing voice notification on
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    53 Sending a fax using the software...53 Receiving a fax using the computer 53 Receiving a fax automatically using the computer 53 Setting a fax manual answer code using the computer 54 Using Caller ID from the software...54 Receiving a fax with an answering machine using the computer 54
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    ...69 Printing transparencies...70 Printing a banner ...70 Watermark ...70 Changing printer settings...70 Saving and deleting print settings...70 Resetting printer software to factory default settings 71 Resetting the printer to factory default settings 71 Copying...73 Making a copy...73 Adjusting
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    Scanning...77 Scanning using the control panel...77 Scanning a document...77 Understanding the Scan menu ...77 Scanning to a computer over a network ...78 Scanning using only the computer...78 Scanning a document using the computer 78 Scanning text for editing using the computer 78 Scanning images
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    print cartridges...105 Ordering paper and other supplies ...105 Troubleshooting...107 Setup Troubleshooting...107 Fax troubleshooting...111 Jams and misfeeds troubleshooting 120 Print troubleshooting...123 Copy troubleshooting...141 Scan troubleshooting...143 Error messages on the printer display
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    Notices...155 Product information...155 Edition notice...155 Power consumption...159 Index...164 8
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    The User's Guide gives you instructions for setting up You can find this document in the printer box or on the hardware and software (on Windows operating Lexmark Web site at www.lexmark.com. systems) and some basic instructions for using the printer. Note: If your printer supports Macintosh
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    Faxing (if supported by your printer) follow these instructions: • Maintaining the printer 1 Insert the CD. • Connecting the printer to a network (if supported by The installation screen appears. your printer) Note: If necessary, click ŒAll Programs Œ • Troubleshooting problems with printing
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    notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer. E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. 1 Click CUSTOMER
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    • Date purchased • Store where purchased Operating system notice All features and functions are operating system-dependent. For complete descriptions: • Windows users-See the User's Guide. • Macintosh users-If your product supports Macintosh, see the Mac Help installed with the printer software. 12
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    Cartridges to be installed into the printer. Note: Cartridge combinations printer. Note: Your power cord may look different from the one shown. Instructions on setting up printer hardware and software, and information on setup troubleshooting. • Installation software for the printer • User's Guide
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    . Note: A USB cable may or may not be included. Understanding the parts of the printer 11 1 2 10 9 3 4 8 5 7 Use the 1 Paper support 2 Paper guides 3 Automatic Document Feeder (ADF) 4 5 Control panel 6 PictBridge port 7 Paper exit tray 8 Automatic Document Feeder (ADF) exit tray 9 Display
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    line to send and receive faxes. The printer must be connected to this telephone line to receive incoming fax calls. Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem to the
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    modem. If problems occur, see the topics listed under "Setup troubleshooting" in the "Troubleshooting" chapter. Notes: • The printer is an required. For more information, see "Using a digital phone service" on page 25. You do not need to attach the printer to a computer, but you do need to connect it
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    . Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark • Italy • Sweden • Netherlands • France • Portugal To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the
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    shown, will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Saudi Arabia • United Arab Emirates • Egypt
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    , will not function properly. 2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Germany • Austria • Switzerland There is a plug
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    computer. 1 Make sure you have a telephone cord and a telephone wall jack. 2 Connect one end of the telephone cord into the LINE port of the printer. 3 Connect the other end of the telephone cord into an active telephone wall jack. Connecting directly to a telephone wall jack in Germany Connect the
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    faxes without using a computer. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following: • A telephone • Two telephone cords
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    incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, "Using an RJ11 adapter." 1 Make sure you have the following: • A telephone • An answering machine
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    a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. 23
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    on your country or region. For more information on connecting the printer to telecommunications equipment, see the related topic, "Using an RJ11 telephone wall jack 2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective
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    an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use
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    1 2 3 45 6 7 8 Press To 1 Fax Mode Access the fax default screen and send faxes. Note: The mode is selected when the button light is on. 2 Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on. 3 Scan Mode Access the scan default
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    to answer all incoming calls when the button light is on. Note: For information on setting the number of rings before the printer will answer incoming calls, see "Receiving a fax automatically using the control panel" on page 42. 3 Redial / Pause In Fax mode: • Display the last number dialed
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    next to the selected setting. See the table below for a list of temporary settings. Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. Temporary settings Copy Mode Scan Mode Fax Mode • Copies • Resize • Lighter/Darker • Quality
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    Ink Level to view the ink level of the color cartridge. Press or to view the ink level of the black (or photo) cartridge. • Clean Cartridges to clean the print cartridge nozzles. • Align Cartridges to align the cartridge to change the timeout feature before the printer, if left unused, resets to the
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    Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift and remove the control panel (if one is installed). 2 Choose the correct control panel for your language. 3 Align the clips on the control
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    the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the computer screen to download the
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    • Open the Solution Center. • Check ink levels. • Order print cartridges. • Find maintenance information. • Select other Solution Center tabs for more information, including how to change printer settings and troubleshooting. Fax History and Settings Select printer fax settings for: • Dialing and
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    . • Find the electronic User's Guide for more information. • View ink levels and order new print cartridges. Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. Advanced Maintenance • Change the appearance
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    • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 5000 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 alert you about the printer software being installed. For your printer to work properly, allow the printer software to run on
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    instructions that came with it. • You do not force paper into the printer. 2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support to avoid ink smudging. 3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest
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    ink smudging. Loading labels You can load up to 25 sheets of labels at a time. 1 Load labels with the print side facing you and the top of the sheet fed into the printer The labels are loaded in the center of the paper support. • The paper guides rest against the edges of the labels. Note: Labels
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    toward the printer. 2 Make sure: • The transparencies are loaded in the center of the paper support. • The paper guides rest against follow the loading instructions that came with the iron-on transfers. • The transfers are loaded in the center of the paper support. • The paper guides rest against the
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    3 Place the required stack of banner paper behind the printer. 4 Feed the leading edge of the banner paper into the printer first. 5 Make sure: • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Loading original documents into the
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    paper • Preprinted forms • Letterhead paper Make sure • The document is loaded facedown. • The paper guides rest against the edges of the paper. • The paper size fits within these dimensions: Width: - ADF. • You do not use media printed with metallic ink particles. • You avoid embossed designs. 39
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    , during a lightning storm. Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Sending on the display. Press Quick Dial 1, 2, 3, 4, or 5. Note: For instructions on how to set Quick Dial buttons, see "Setting up Quick Dial buttons using the
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    computer, see the related topic, "Setting up Speed Dial." • For instructions on how to add Speed Dial or Group Dial numbers using the control the control panel The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when
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    Enter the time you want to send the fax, and then press . 7 If the printer is not set to the 24-hour mode, press or repeatedly to select AM or PM, Answer light is on. 2 To set the number of telephone rings before the printer automatically receives faxes: a Press Fax Mode. b Press . c Press or
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    tones. Note: For information on how to set up a manual answer code, see the related topic, "Setting a fax manual answer code." 4 Hang up the telephone. The printer receives the fax. Using Caller ID from the control panel Caller ID is a service provided by some telephone companies that identifies the
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    The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern related topic, "Connecting to an answering machine." To receive a fax with an answering machine connected to the printer: 1 Make sure that Auto Answer is on. For more information, see the related topic, "Setting Auto
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    repeatedly until the setting you want appears. 5 Press , and follow the instructions on the display. Use this View Add Remove Modify Print To View Phonebook Speed Dial and Group Dial entries in the Phone Book. Note: For instructions on how to add Speed Dial or Group Dial entries to the Phonebook
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    and print names and fax numbers of individuals or groups. On Hook Dial Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Delay Fax Enter a specific time to send a fax
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    Quick Dial button whenever you are prompted to enter a fax number. Setting up a fax header using the control panel During the initial setup of your printer, you were prompted to enter your name, fax number, date, and time. This information is used to create a fax header for faxes you send. If
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    . 7 Press or repeatedly until Fax Footer appears. 8 Press . 9 Press or repeatedly until On appears. 10 Press . 11 During the initial setup of your printer, you were prompted to enter the date and time. If you have not entered this information: a Press Settings. b Press . c Press or repeatedly until
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    k If the hour you entered is 12 or less, press or repeatedly until AM, PM, or 24hr appears. l Press to save the setting. Blocking junk faxes using the control panel If you have Caller ID, you can block faxes sent from specific numbers and/or all faxes which do not include a Caller ID number. 1 From
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    13 If you want to print a list of blocked faxes: a Press or repeatedly until Print appears. b Press to print the list. Blocking unwanted changes to fax settings using the control panel This feature blocks network users from changing fax settings. 1 From the control panel, press Settings. 2 Press or
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    provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes. 1 From the control panel, press Fax Mode. 2 Press . 3 Press
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    using the control panel The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information
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    on and off at scheduled times, select the settings you want from the drop-down lists. 7 To set the number of telephone rings before the printer automatically receives faxes, select a setting from the "Pick-up on the" drop-down list in the "Answering on your phone line type" area. 8 Click OK
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    fax manual answer the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number or patterns defined for the selected country or region is shown. The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern
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    be away but still want to receive your faxes. There are three fax-forwarding settings: • Off-(Default) • Forward-The printer sends the fax to the designated fax number. • Print & forward-The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: 1 From the
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    Note: For more information on how to set up multiple Speed Dial and/or Group Dial entries, see "Setting up Speed Dial" on page 61. Customizing fax settings using the computer Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings
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    4 Click each tab, and change the settings as needed. Tab Dialing and Sending Ringing and Answering Fax Printing / Reports Speed Dial Cover Page Options • Select the telephone line format you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes:
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    OK to save the setting. The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer automatically receives the incoming fax. Setting up Quick Dial buttons using the computer 1 Create the first five Speed Dial numbers, which become Quick Dial
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    methods: Method 1 a Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. b Click Programs or All Programs Œ Lexmark 5000 Series. c Click Fax Solutions. Method 2 a Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start
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    provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes. 1 From the desktop, double-click the Productivity Studio icon
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    OK to save the setting. The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer automatically receives the incoming fax. Setting up Speed Dial 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the Welcome
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    4 Click the Dialing and Sending tab. 5 From the "Dialing on your phone line" area, select Behind PBX from the Dialing Method drop-down list. 6 Click OK to save the setting. Printing fax activity reports 1 From the desktop, double-click the Productivity Studio icon. 2 From the Settings area of the
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    OK or Print. Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. 1 Load paper. 2 Open a Web page using you want to check or change your print settings: a From the toolbar area, click Lexmark ΠPage Setup. b Adjust the print settings. c Click OK. 4 If you
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    which side is the printable side, see the instructions that came with the paper.) 2 Open a Web If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options. b Select the Advanced size you want, the blank paper size in the printer, and the number of copies. 6 If you want
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    pages turn like the pages of a legal pad. 6 Make sure Print Instruction Page to Assist in Reloading is selected. 7 Click OK to close any printer software dialogs that are open. 8 Print the document. Notes: • The instruction sheet for two-sided printing will not completely print on paper smaller than
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    high-quality photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. It is used specifically for printing professional quality photos with a glossy finish. It is best when used with genuine Lexmark evercolorTM 2 ink, providing photos that are fade- and
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    the Paper Size list, select a card size. 8 Click OK. 9 Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster 1 With a document open, click File
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    any damaged poster pages without having to print all of the poster pages. Click pages to select or cancel them. 8 Click OK to close any printer software dialogs that are open. 9 Print the document. Note: Certain programs may cause text to be clipped or to disappear when using extra-large or
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    transfers. 2 With an image open, click File ΠPrint. 3 Click Properties, Preferences, Options, or Setup. 4 From the Print Layout tab, select Mirror if you want the printer software to flip the image. Select Normal if you have a program that automatically flips the image. 5 Click OK to close any
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    Change watermark selections on the pages that you specify. • Modify watermark placement. • Edit a watermark and create other watermark settings. Changing printer settings Saving and deleting print settings 1 With a document open, click File Œ Print. 2 Click Properties, Preferences, Options, or Setup
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    2000, Windows XP, or Windows Vista users 1 In Windows Vista, click ΠControl Panel ΠPrinter. In Windows 2000 and Windows XP, click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 5000 Series icon. 3 Click Printing Preferences. 4 Click the Save Settings menu. 5 From the
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    the keypad, enter a fax name. 21 Press . Note: Initial Setup Complete appears on the display. You will be prompted to load paper into the paper support and press to print an alignment page. 72
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    Copying Making a copy 1 Load paper. 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From the control panel, press Copy Mode. 4 Press Start Color or Start Black. If you want to change a setting 1 From the control panel, press . 2 Press or repeatedly until the menu item
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    (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Load an original document facedown in the images on one page using the control panel 1 Load paper into the paper support. 2 Load original documents facedown into the ADF tray. 3 From the control
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    paper, load the paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From the control panel, press Copy Mode. 4 Press
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    settings. Canceling a copy after document is loaded If you have loaded a document into the Automatic Document Feeder (ADF) and the printer roller has started pulling it into the printer, but you have not yet initiated your copy job: 1 Pull the control panel up. 2 Gently lift your original document
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    Scanning Scanning using the control panel Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. 1 Load an original document facedown in the Automatic Document Feeder (ADF). 2 From the control panel, press Scan Mode. 3 Press or
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    Recognition (OCR) feature to turn a scanned document into text you can edit with a wordprocessing application. 1 Make sure the printer is connected to a computer, and both the printer and the computer are powered on. 2 Load an original document facedown in the Automatic Document Feeder (ADF). 3 From
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    4 Click Scan. 5 Select the Photo or Several Photos option. 6 Click Start. You can edit the scanned image. Creating a PDF from a scanned item 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio icon. 3 From the Welcome Screen, click
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    Setting Options Select area to be scanned Select the area to be scanned by choosing a paper size from the drop-down list. Convert the image to text with OCR Convert an image to text. Always use these settings when Make your selections permanent by selecting the check box. scanning Saving a
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    4 Open the folder where the file is stored. The thumbnail is displayed in the list of files to be sent. 5 Click Open to select a file. 6 From Work with Documents and Photos, select the file that you want to add. 7 Click E-mail to create an e-mail message with your scanned image(s) attached. Adding a
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    the Automatic Document Feeder (ADF), press . • If you have loaded a document into the Automatic Document Feeder (ADF) and the printer roller has started pulling it into the printer, but you have not yet initiated your scan job: 1 Pull the control panel up. 2 Gently lift your original document out
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    Working with photos Retrieving and managing photos Inserting a flash drive 1 Insert the flash drive into the PictBridge port on the front of the printer. Note: An adapter may be necessary if your flash drive does not fit directly into the port. 2 Wait for the computer to recognize that a flash
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    only the USB cable that came with the camera. 2 Insert the other end of the cable into the PictBridge port on the front of the printer. Note: Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see the camera documentation. 3 If the PictBridge
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    message, PictBridge camera detected. Press display. to change settings. appears on the Warning: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB
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    1 Insert a CD into the computer, or insert a flash drive into the computer or printer. 2 If you are using: • Windows Vista, an "AutoPlay" screen appears. Click a CD into the computer, or a flash drive into the computer or printer. 2 If you are using • Windows Vista, an "AutoPlay" screen appears
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    the Tools menu, click Preferences. 3 Click Transfer Settings. a Select "Skip Save option and go automatically to", and choose to Automatically Save, Manually Save, or Print your photos from the photo storage device connected to your computer. b Click Browse to choose a different folder to transfer
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    Editing photos Cropping a photo 1 From the Productivity Studio Welcome Screen, click File ΠOpen to select the image you want to edit. 2 With an image open, click Crop Photo on the Quick Fixes tab. 3 Click and drag with your mouse to select the section of the image that you want to crop. You can
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    Reduction to let the software reduce the red-eye effect automatically. If you are not satisfied with the results, continue with the steps below. 4 Click Manual Red-Eye Reduction. 5 Move the cursor across the photo, and place it over an affected eye. 6 Click to reduce the red-eye effect. Blurring
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    Changing the Gamma Value of a photo or image Adjusting the gamma value helps you to control the overall brightness of an image-particularly those intended to be viewed on a computer monitor. When images are not properly gamma-corrected, they will look either too light or too dark. 1 From the
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    side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a CD into the computer or a flash drive into the computer or printer. 3 If you are using: • Windows Vista, an "AutoPlay" screen appears. Click Transfer Photos to your
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    photos you want to include in your photo package. 4 Click Next. 5 From the Quality drop-down list, select a copy quality. 6 From the Paper Size in Printer drop-down list, select the paper size. 7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select
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    down list. 11 Select the paper size from the Paper Size in Printer drop-down list. Paper sizes supported Dimensions A4 210 x 297 mm Letter 8.5 x 11 in Greeting photos You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print
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    settings used for PictBridge printing if no explicit selection is made from the camera. 3 Follow the instructions in the camera documentation to select and print photos. Note: If the computer or printer is turned off while the camera is connected, you must disconnect and then reconnect the camera
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    documentation for detailed instructions. b Install the printer software on all computers that will print to the printer. 2 Identify the printer. On the computer that is attached to the printer: a Click Start ΠSettings ΠPrinters or Printers and Faxes. b Right-click the Lexmark 5000 Series icon
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    and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation. Direct IP printing 1 Connect the printer to an external print server using a USB cable. 2 Connect the print server to the network using an Ethernet cable
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    address, see the documentation that came with your wireless access point (wireless router) to learn how to connect your computer to the wireless network. b The printer may need to be reconfigured for new wireless network settings. For more information, see "Run the Wireless Setup Utility". 97
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    the control panel up. 3 Raise the cartridge access door. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 4 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 5 Remove the used print cartridge. Note: If you are removing both
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    1 Pull the control panel up. 2 Raise the cartridge access door. 3 Press down on the cartridge carrier levers. 4 Remove the tape from the black print cartridge, and insert the cartridge in the left carrier. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom
  • Lexmark X5070 | User's Guide - Page 100
    lid. 6 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier. 7 Close the color cartridge carrier lid. 8 Close the cartridge access door. 9 Close the control panel until it snaps into place. The control panel display will prompt you to load paper and press
  • Lexmark X5070 | User's Guide - Page 101
    to the printer. For best results, use Lexmark supplies. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the
  • Lexmark X5070 | User's Guide - Page 102
    6 Press . 7 Press again to confirm that plain paper is loaded. A page prints, forcing ink through the print cartridge nozzles to clean them. 8 Print the document again to verify that the print quality has improved. 9 If print quality has not improved, try cleaning the
  • Lexmark X5070 | User's Guide - Page 103
    times. 11 If print quality is still not satisfactory, replace the print cartridges. Preserving the print cartridges • Keep a new cartridge in its packaging until you are ready to install it. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container
  • Lexmark X5070 | User's Guide - Page 104
    avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. Warning: Do not use household cleaners or detergents, as
  • Lexmark X5070 | User's Guide - Page 105
    any ink residue that has accumulated on the paper exit tray. Warning: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a new print job. Ordering supplies Ordering print cartridges Lexmark 5000
  • Lexmark X5070 | User's Guide - Page 106
    vary by country or region. Paper size • Letter • A4 • 4 x 6 in. • 10 x 15 cm •L • Letter • A4 • 4 x 6 in. • 10 x 15 cm For information on how to purchase Lexmark PerfectFinish Photo Paper, Lexmark Premium Photo Paper, or Lexmark Photo Paper in your country or region, go to www
  • Lexmark X5070 | User's Guide - Page 107
    Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible possible solutions. Try one or more of the following: Press power button Make sure the printer is on by pressing . Disconnect and reconnect the power cord 1 Disconnect the power cord from the wall
  • Lexmark X5070 | User's Guide - Page 108
    operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X. Note: Windows 2000 users should use Service Pack 3 exe. 6 Follow the instructions on the computer screen to install the software. Remove and reinstall software Uninstall the printer software, and then reinstall
  • Lexmark X5070 | User's Guide - Page 109
    Remove and then load paper. Check ink Check the ink levels, and install new print cartridges if necessary. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Check printer default and pause settings 1 Click: • In
  • Lexmark X5070 | User's Guide - Page 110
    , see "Error messages on the printer display" on page 146. Solving printer communication problems The printer and the computer cannot exchange data. computer supports all system requirements. System requirements are located on the printer box. Removing and reinstalling the software If the printer is
  • Lexmark X5070 | User's Guide - Page 111
    not listed, Contact the Customer Support Center. the USB port is not enabled. For more information, see 1 Click Programs or All Programs ΠLexmark 5000 the computer documentation. Series. 2 Click Solution Center. 3 Click the Contact Information tab. Fax troubleshooting Cannot send or receive
  • Lexmark X5070 | User's Guide - Page 112
    an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that supports analog use. For
  • Lexmark X5070 | User's Guide - Page 113
    Do you have Voice Mail service? Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail and the printer to answer calls: • See "Setting the distinctive ring" on page 60. Setting selections include single ring, double ring, triple ring, and any
  • Lexmark X5070 | User's Guide - Page 114
    the Auto Answer light is on: • The printer will answer after the preset number of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on page 60. Check ink Check the ink levels, and install a new cartridge if necessary. Check whether Fax Forwarding is selected
  • Lexmark X5070 | User's Guide - Page 115
    As an alternative, dial the telephone number manually. Be sure the printer is detecting a dial tone • See " dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize 11 Press to save this setting. Printer receives a blank fax These are possible
  • Lexmark X5070 | User's Guide - Page 116
    problem with the quality of the telephone line connection. • Increase the fax scan resolution. Check ink Check the ink levels, and install a new print cartridge not displayed Caller ID pattern may not be set correctly The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern
  • Lexmark X5070 | User's Guide - Page 117
    • Resend the fax. There may have been a problem with the quality of the telephone line connection. • for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial not support the type of fax you attempted to send. If it does not support:
  • Lexmark X5070 | User's Guide - Page 118
    you reset the transmission speed. 11 Resend the fax. 12 If the problem persists, repeat the previous steps to send the fax at successively lower Try one or more of the following: Change redial settings The printer automatically redials three times at 2-minute intervals. You can change the
  • Lexmark X5070 | User's Guide - Page 119
    an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use
  • Lexmark X5070 | User's Guide - Page 120
    and misfeeds troubleshooting Paper jam in the printer Eject the tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the printer to protect the printer gears and rollers. 3 Press to turn the printer back on. Paper jam in the paper support 1 Press to turn off the printer
  • Lexmark X5070 | User's Guide - Page 121
    Specific loading instructions for supported paper and Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams Check for and clear any paper jams. For more information, see "Jams and misfeeds troubleshooting
  • Lexmark X5070 | User's Guide - Page 122
    ? Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly into the printer. For more information, see "Choosing compatible specialty paper types" on page 66. Are you loading the paper correctly? For more information, see "Loading paper" on
  • Lexmark X5070 | User's Guide - Page 123
    troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera Make sure photo size and paper size are set correctly The printer is loaded correctly in the paper support. • If your camera lets you Lexmark photo papers. • Use a paper that is a heavier weight
  • Lexmark X5070 | User's Guide - Page 124
    lines in print These are possible solutions. Try one or more of the following: Check ink Check the ink levels, and install new print cartridges if necessary. Remove sheets as they are printed To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and
  • Lexmark X5070 | User's Guide - Page 125
    ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo you are printing on plain paper. Make sure the paper size matches the printer setting 1 From the software application, click File ΠPrint. 2 Click Properties
  • Lexmark X5070 | User's Guide - Page 126
    into the printer. You may be using a thicker type of paper. • Make sure you are loading the correct type of media. See "Loading paper" on page 35 and its related topics for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty
  • Lexmark X5070 | User's Guide - Page 127
    sticker and tape have been removed. 1 2 3 Reinsert the cartridges. Are the cartridges low on ink? 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 5000 Series. 3 Click Solution Center. 4 If an exclamation
  • Lexmark X5070 | User's Guide - Page 128
    other open files in the program you are using. The printer prints a blank page when too many files are open problem, test the solution by sending a document to print. Are the color and print speed settings correct? You may need to adjust the color and print speed. Are the print cartridges low on ink
  • Lexmark X5070 | User's Guide - Page 129
    a new cartridge. Glossy photo paper or transparencies stick together Do photos or transparencies dry and stick together on the paper exit tray? Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before stacking. It takes longer for the ink to dry
  • Lexmark X5070 | User's Guide - Page 130
    you need to align the print cartridges? The cartridges may be out of alignment. 1 Lexmark 5000 Series. 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be hardware or printer software settings. • Ready or Busy Printing, the problem may be with the printer
  • Lexmark X5070 | User's Guide - Page 131
    on the print catridges You may need to clean the print cartridge nozzles. Vertical straight lines are not smooth Adjust the Quality/Speed In Windows XP or 2000, click Start. 2 Click Programs or All Programs ΠLexmark 5000 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align
  • Lexmark X5070 | User's Guide - Page 132
    Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by sending a document to print. Make sure the printer has paper and is properly loaded Make sure you have followed the correct loading instructions for
  • Lexmark X5070 | User's Guide - Page 133
    Lexmark 5000 Series. 3 Click Solution Center. If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge. more square end of the USB cable is plugged into the back of the printer. 3 Check that the USB cable is not damaged and that the light
  • Lexmark X5070 | User's Guide - Page 134
    breaks may change with the font. Use the program that created the document to fix these problems, and then save the changes for the next time you print. Printer is busy printing another job Wait until the printer has finished printing all other print jobs before sending this job to print. Ready or
  • Lexmark X5070 | User's Guide - Page 135
    Page appears. 5 Press . 6 Follow the instructions on the printer display. Test page does not print These cartridges. Try printing a test page again 1 Do one of the following: • In Windows Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs Œ Lexmark
  • Lexmark X5070 | User's Guide - Page 136
    printer, make sure it supports bidirectional communication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem Click Start ΠSettings ΠPrinters or Printers and Faxes. 2 Right-click the Lexmark 5000 Series icon. 3
  • Lexmark X5070 | User's Guide - Page 137
    on the computer. To verify the USB port: 1 In Windows Vista, click Œ Control Panel Œ Printers (under Hardware and Sound). In Windows XP, click Start Œ Settings ŒPrinters and Faxes. 2 Right-click the Lexmark 5000 Series icon. 3 From the sidebar menu, select Properties. 4 Click the Ports tab. 5 Make
  • Lexmark X5070 | User's Guide - Page 138
    can print to the printer. • The printer is shown as Shared in the Printers folder (Windows Vista) or Printers and Faxes folder (Windows XP and Windows 2000) on the host computer. Check the printer status Windows Vista users: 1 Click Œ Printers. 2 Right-click the Lexmark 5000 Series icon. 3 Click
  • Lexmark X5070 | User's Guide - Page 139
    the host computer and the remote computer Try printing again. Printer is not able to communicate with the computer The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the light is on. Problems when copying, scanning, or faxing Is the original document
  • Lexmark X5070 | User's Guide - Page 140
    Printer Driver Found dialog box appears, select Update the existing driver software. Bidirectional communication is not established The printer and that the printer is connected to the network. Experiencing poor quality or incorrect output See the topic that best describes the problem. • Print
  • Lexmark X5070 | User's Guide - Page 141
    its name. c Right-click the connection, and then click Repair. Copy troubleshooting Copier does not respond These are possible solutions. Try one or more Check messages If an error message is displayed, see "Error messages on the printer display" on page 146. Check power If the light is not on, see
  • Lexmark X5070 | User's Guide - Page 142
    "Error messages on the printer display" on page 146. Check ink Check the ink levels, and install a new print cartridge if necessary. Review steps to the Automatic Document Feeder (ADF) and centered between the ADF paper guides. Clean scan lens and white roller 1 Unplug the power cord and the
  • Lexmark X5070 | User's Guide - Page 143
    ) and centered between the ADF paper guides. Check paper size Make sure the paper document that you are copying. Scan troubleshooting Scanner does not respond These are click Start. 2 Click Printer or Printers and Faxes. 3 Double-click the printer you want to check. 4 Click Printer. 5 Make sure no
  • Lexmark X5070 | User's Guide - Page 144
    2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port Check messages If an error message is displayed, see "Error messages on the printer display" on page 146. Adjust the quality of the scan 1 Load an
  • Lexmark X5070 | User's Guide - Page 145
    to the left, pull it forward, and then lift the white roller out of the printer. 4 Use a clean, lint-free cloth dampened with water to wipe the white roller the Automatic Document Feeder (ADF) and centered between the ADF paper guides. Check paper size Make sure the paper size being used matches the
  • Lexmark X5070 | User's Guide - Page 146
    marked with the USB symbol. Remove and reinstall the software Uninstall the printer software, and then reinstall it. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Disconnect the power cord from the electrical outlet. 3 Reconnect
  • Lexmark X5070 | User's Guide - Page 147
    not reappear, reinsert the color print cartridge. 7 If the error reappears, replace the color print cartridge with a new one. Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. To order supplies, see
  • Lexmark X5070 | User's Guide - Page 148
    , do not force paper into the ADF. In the paper support: Eject the paper automatically To remove the paper jam, eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Remove the paper manually 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out
  • Lexmark X5070 | User's Guide - Page 149
    end of the USB cable into the USB port on the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB For more information, see the print server documentation. Cover Open 1 Close the cartridge access door. 2 Close the control panel until it snaps into place. Document
  • Lexmark X5070 | User's Guide - Page 150
    is not lit, press . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one. Left Cartridge Missing / Right Cartridge Missing One or both print cartridges are missing or not installed properly. For
  • Lexmark X5070 | User's Guide - Page 151
    the paper guides on the with the camera into the PictBridge port on the front of the printer. Scan Request Failed These are possible solutions. Try one or operating systems are supported: Windows Vista, Windows XP, Windows 2000, and Mac OS X. Note: Windows 2000 users should use Service Pack 3 or
  • Lexmark X5070 | User's Guide - Page 152
    dialog box appears. 2 Follow the instructions on the Canceling Printing dialog box. Left/Right Cartridge Missing ? This message indicates that one of the necessary cartridges is missing. You need to install a print cartridge. Communication not available The printer and computer may not be able to
  • Lexmark X5070 | User's Guide - Page 153
    " on page 140. To find the problem without establishing bidirectional communication, see "Checking printer readiness" on page 132. Ink Low A print cartridge is almost out of ink. Install a new cartridge. For more information, see "Removing a used print cartridge" on page 98 and "Installing print
  • Lexmark X5070 | User's Guide - Page 154
    . Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: 1 Select the printer from the list. 2 Click OK. 154
  • Lexmark X5070 | User's Guide - Page 155
    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark X5070 | User's Guide - Page 156
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington,
  • Lexmark X5070 | User's Guide - Page 157
    been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or Service Order Code (USOC) jack. 157
  • Lexmark X5070 | User's Guide - Page 158
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC
  • Lexmark X5070 | User's Guide - Page 159
    the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service any 30 minute period for any single manual call initiation, and • The equipment facturation suisse (nº de référence Lexmark : 14B5123) devant être
  • Lexmark X5070 | User's Guide - Page 160
    to, a product in transit to the Remarketer or the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining
  • Lexmark X5070 | User's Guide - Page 161
    print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-4120, or on the World Wide Web at http://support.lexmark
  • Lexmark X5070 | User's Guide - Page 162
    after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling
  • Lexmark X5070 | User's Guide - Page 163
    with the terms of this License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement
  • Lexmark X5070 | User's Guide - Page 164
    (ADF) exit tray 14 Automatic Document Feeder (ADF) paper guide 14 B banner paper jams 122 banner paper, loading 37 banner printing problems checking spool settings 133 banner, printing 70 bidirectional communication, establishing 140 black ink low 147 blank or incorrect page prints 128 blocking host
  • Lexmark X5070 | User's Guide - Page 165
    printer 104 scan lens 103 white roller 103 cleaning print cartridge nozzles 101 clear paper jam 148 collating copies 74 color effects applying 90 color ink low 147 colors on paper do not match colors on the screen 128 communication not available error 152 communication problems troubleshooting
  • Lexmark X5070 | User's Guide - Page 166
    cartridge error 149 right cartridge incorrect 150 right cartridge missing 150 scan request failed 151 Exposure changing setting 91 EXT port 14 exterior of the printer manually 43 receiving with an answer code 43 setting a manual answer code 54 setting manual fax troubleshooting Caller service 25
  • Lexmark X5070 | User's Guide - Page 167
    digital camera 93 installing print cartridges 99 printer software 30, 110 iron-on transfers, loading 37 iron-on transfers, printing 69 J jams and misfeeds troubleshooting banner paper jams 122 paper jam in the automatic document feeder (ADF) 120 paper jam in the paper support 120 paper jam in the
  • Lexmark X5070 | User's Guide - Page 168
    from 93 ping the printer (Windows) 96 ping Lexmark 101 wiping 102 print is dark or smudged 129 print jobs canceling 66 print settings saving and deleting 70 print speed is slow 125 print troubleshooting improving print quality 123 ink levels seem incorrect 127 ink print 130 problems when copying,
  • Lexmark X5070 | User's Guide - Page 169
    88, 89 manual reduction 89 refilling print cartridges 101 remote fax error 118 removing an external device 136 removing print cartridges 98 reports printer resetting to factory defaults 71 Solution Center understanding 33 Solution Center buttons Advanced 33 How To 33 Maintenance 33 Troubleshooting
  • Lexmark X5070 | User's Guide - Page 170
    (ADF) 120 paper jam in the paper support 120 paper jam in the printer 120, 148 paper or specialty media misfeeds 121 printer does not feed paper, envelopes, or specialty media 121 troubleshooting, print improving print quality 123 ink levels seem incorrect 127 ink levels seem to go down quickly 127
  • Lexmark X5070 | User's Guide - Page 171
    language appears on display 107 page does not print 109 power button is not lit 107 software does not install 108 troubleshooting, wireless ping printer (Windows) 96 ping wireless access point (Windows) 141 U unwanted faxes blocking using control panel 49 unwanted faxes, blocking 58 updating
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5000 Series User's Guide
May 2007
www.lexmark.com