User's Guide - Page 3
Contents
Introduction 13
Finding information about the printer...13 Operating system notice...16
Safety information 17
Setting up the printer 18
Checking the box contents...18 Setting up the printer for standalone use...19 Understanding the parts of the printer...25 Getting the printer ready to fax...27
Using an RJ11 adapter ...27 Choosing a fax connection...30 Connecting to an answering machine...31 Connecting directly to a telephone wall jack ...32 Connecting directly to a telephone wall jack in Germany 33 Connecting to a computer with a modem...34 Connecting to a telephone ...35 Setting...
User's Guide - Page 4
Checking the port setting...48 Configure network printers...49 Connect to network printer...49
Loading paper and original documents 50
Loading paper...50 Using the automatic paper type sensor...50 Loading envelopes...51 Loading labels...51 Loading greeting cards, index cards, photo cards, and postcards 52 Loading transparencies...52 Loading iron-on transfers...52 Loading custom-size paper...53 Loading banner paper...53 Loading original documents into the Automatic Document Feeder 53 Loading original documents on the scanner glass 55
Printing 57
Printing basic documents...57
Printing a ...
User's Guide - Page 5
Changing printer settings...65
Saving and deleting print settings ...65 Resetting printer software to factory default settings ...65 Resetting the printer to factory default settings...66
Working with photos 67
Retrieving and managing photos...67
Inserting a memory card ...67 Inserting a flash drive ...68 Understanding the Photo Card menu...69 Understanding the PictBridge menu...71 Transferring photos ...72 Changing the Lexmark Productivity Studio preferences 74
Editing photos...75
Cropping a photo ...75 Rotating a photo ...75 Changing the Resolution / Size of a photo...76 Applying One-Click...
User's Guide - Page 6
Copying 87
Making a copy...87 Copying photos...87 Copying a photo using the computer...88 Adjusting copy quality...89 Making a copy lighter or darker...89 Collating copies using the control panel...89 Repeating an image on one page...90 Enlarging or reducing an image...90 Understanding the Copy menu...91 Modifying the Copy settings...91
Scanning 93
Scanning a document...93 Scanning a document using the computer...93 Scanning text for editing...94 Scanning images for editing...94 Scanning a photo to the Library...95 Scanning multiple photos at one time using the computer 95 Creating a PDF ...
User's Guide - Page 7
Sending a broadcast fax at a scheduled time...105
Receiving a fax...105
Receiving a fax manually...105 Setting a fax manual answer code...106 Using Caller ID from the control panel ...106 Using Caller ID from the software...106 Receiving a fax automatically...107 Receiving a fax with an answering machine...107
Forwarding faxes...108 Using the Phone Book...108
Using the control panel Phone Book...108 Using the computer Phone Book...109
Customizing fax settings...109
Customizing settings using the Fax Setup Utility ...109 Understanding the Fax menu ...112 Setting Auto Answer to on...113 Setting ...
User's Guide - Page 8
Ordering paper and other supplies...126
Troubleshooting 128
Setup Troubleshooting...128
Incorrect language appears on the display...128 Power button is not lit ...128 Software does not install...129 Page does not print...130 Solving printer communication problems ...131 Understanding Warning levels ...132 Removing and reinstalling the software ...132 Enabling the USB port...132
Print troubleshooting...133
Improving print quality ...133 Poor text and graphic quality...134 Poor quality at the edges of the page...135 Print speed is slow...136 Partial document or photo prints ...136 Photo smudges...
User's Guide - Page 9
Removing an external print server ...148 Cable is not connected, is loose, or is damaged...148 Printer is plugged in but does not print ...149 Printer is trying to print to File ...149 Printer cannot communicate with computers over peer-to-peer network 149 Printer is not able to communicate with the computer 151 Problems when copying, scanning, or faxing ...151 Wrong printer is attached...151 Updating the printer software ...151 Bidirectional communication is not established...152 Experiencing poor quality or incorrect output ...152 Cannot print from digital camera using PictBridge ...153 ...
User's Guide - Page 10
Fax Error ...169 Fax Mode Unsupported...169 Remote Fax Error...169 Phone Line Busy ...170 Phone Line Error...171
Error messages on the printer display...171
Alignment Error...172 Cartridge Error (1102, 1203, 1204, or 120F)...172 Black Ink Low / Color Ink Low / Photo Ink Low ...173 Clear Carrier Jam ...173 Cover Open ...173 Error 1104 ...173 Left Cartridge Error / Right Cartridge Error...174 Left Cartridge Incorrect / Right Cartridge Incorrect ...174 Left Cartridge Missing / Right Cartridge Missing ...174 Memory Failure...174 No images have been selected...175 No photo/paper size selection has ...
User's Guide - Page 13
Introduction
Finding information about the printer
Quick Setup sheet
Description The Quick Setup sheet gives you instructions for setting up hardware and software.
Where to find
You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
User's Guide
Description
The User's Guide gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer.
Note: If your printer supports Macintosh operating systems, see the Mac Help:
1 From the Finder desktop, double-click the
Lexmark X5400 ...
User's Guide - Page 14
User's Guide: Comprehensive Version
Description
Where to find
The User's Guide: Comprehensive Version gives you
When you install the printer software, the User's Guide:
instructions for using the printer and other information Comprehensive Version will be installed.
such as:
1 Do one of the following:
• Using the software (on Windows operating systems)
• In Windows Vista, click .
• Loading paper
• In Windows XP and earlier, click Start.
• Printing
2 Click Programs or All Programs Lexmark X5400
• Working with photos
Series.
• ...
User's Guide - Page 15
Customer support
Description
Where to find (North America)
Where to find (rest of world)
Telephone support Call us at
• US: 1-800-332-4120
Monday-Friday (8:00 AM-11:00 PM ET) Saturday (Noon-6:00 PM ET)
• Canada: 1-800-539-6275
English Monday-Friday (8:00 AM- 11:00 PM ET) Saturday (Noon-6:00 PM ET)
Telephone numbers and support hours vary by country or region.
Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your ...
User's Guide - Page 16
Limited Warranty
Description
Where to find (US)
Where to find (rest of world)
Limited Warranty Information
To view the limitations and conditions of Warranty information varies by
Lexmark International, Inc.
this limited warranty, see the Statement of country or region. See the printed
furnishes a limited warranty that Limited Warranty included with this
warranty that shipped with your
this printer will be free of defects in printer, or set forth at
printer.
materials and workmanship for a www.lexmark.com.
period of 12 months after the
1 Click CUSTOMER SUPPORT.
original date of ...
User's Guide - Page 17
Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION-POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the...
User's Guide - Page 18
Setting up the printer
Your printer may not support:
• Memory Cards • PictBridge-enabled digital camera • Photo Card mode
Checking the box contents
12
3 4
1 2 3
7
5
6
Name
Description
1 Black print cartridge
Cartridges to be installed into the printer
2 Color print cartridge
Note: Cartridge combinations vary depending on the product purchased.
3 Telephone cord
Use for faxing. For more information about connecting this cord, see "Choosing a fax connection" on page 30.
4 Power cord
Attaches to the power supply port located at the back of the printer
5 Quick ...
User's Guide - Page 19
Setting up the printer for standalone use
1 Unpack the printer.
1 2 3
Notes:
• Place the printer near the computer during setup. If you're setting up on a wireless network, you may move
the printer after setup is complete.
• You may need to purchase a USB cable separately. • The printer may ship with two CDs. 2 Remove all tape and packing material from all areas of the printer.
3 Raise the paper support.
Setting up the printer
19
User's Guide - Page 20
4 Insert the back end of the Automatic Document Feeder exit tray. 5 Snap in the front end of the Automatic Document Feeder exit tray. 6 Raise the control panel. 7 If needed, install the correct control panel for your language.
Setting up the printer
20
User's Guide - Page 21
8 Extend the paper exit tray.
9 Extend the paper guides.
10 Load paper.
1 2
11 Connect the power cord.
Setting up the printer
21
User's Guide - Page 22
12 Make sure that the power is on.
13 If prompted, set the language.
a Using the control panel of the printer, press or repeatedly until the language that you want appears on
the display.
b Press to save. 14 If prompted, set the country or region.
a Using the control panel of the printer, press or repeatedly until the country or region that you want
appears on the display.
b Press to save.
Setting up the printer
22
User's Guide - Page 23
15 Open the printer. 16 Press down on the levers. 17 Remove the tape from the black cartridge, and then insert the cartridge in the left carrier. 18 Close the black cartridge carrier lid
Setting up the printer
23
User's Guide - Page 24
19 Remove the tape from the color cartridge, and then insert the cartridge in the right carrier. 20 Close the color cartridge carrier lid. 21 Close the printer. 22 Press .
An alignment page prints.
Setting up the printer
24