Lexmark X644E User's Guide

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  • Lexmark X644E | User's Guide - Page 1
    X646e User's Guide January 2006 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com
  • Lexmark X644E | User's Guide - Page 2
    described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for
  • Lexmark X644E | User's Guide - Page 3
    section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. • Use only a 26 AWG Static sensitivity notice Warning: This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first
  • Lexmark X644E | User's Guide - Page 4
    MFP 8 Identifying the MFP ...8 Using the scanner ...9 Configured models ...10 Understanding the MFP control panel ...11 Using the LCD touch-screen buttons ...17 Menus ...23 Chapter 2: Copying ...24 Quick copy ...24 Multiple page copying ...24 Using using ...33 Using a shortcut number ...33 Using the
  • Lexmark X644E | User's Guide - Page 5
    Scanning to a USB flash memory device ...53 Scanning tips ...53 Chapter 7: Printing ...54 Sending a job to print ...54 Printing from a USB flash memory device ...54 Canceling a print job ...56 Printing the menu settings page ...57 Printing a network setup page ...57 Printing a font sample list ...57
  • Lexmark X644E | User's Guide - Page 6
    99 Scanner registration ...100 Moving the MFP ...101 Chapter 11: Clearing jams 102 Identifying jams ...102 Access doors and trays ...103 Understanding jam messages ...103 Clearing jams ...104 Clearing ADF Jams ...113 Chapter 12: Administrative support 114 Adjusting control panel brightness ...114
  • Lexmark X644E | User's Guide - Page 7
    Hard disk wiping ...122 Using the restricted server list function ...123 Chapter 13: Troubleshooting 124 Understanding MFP messages ...124 Online technical support ...124 Checking an unresponsive MFP ...124 Printing multiple language PDFs ...125 Solving printing problems ...125 Solving copy quality
  • Lexmark X644E | User's Guide - Page 8
    1 Learning about the MFP Identifying the MFP Use the following table to determine the features and options of your Lexmark™ X646e or X646dte MFP (multifunction printer). For more information about installing input options, see Installing and removing options or the instructions that came with the
  • Lexmark X644E | User's Guide - Page 9
    documents and send them to another printer (PDF by way of FTP). Automatic document feeder and flatbed Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. Printed output on this MFP is black and grayscale only, not color. The ADF (automatic document feeder) can scan
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    MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print use either a printer stand or printer base if you are using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark
  • Lexmark X644E | User's Guide - Page 11
    and so on. Gives information about the status of the MFP using the colors red and green. Status Indicates Off MFP power is off. Blinking green MFP is warming up, processing data, or printing a job. Solid green MFP is on, but idle. Solid red Operator intervention is required. Understanding
  • Lexmark X644E | User's Guide - Page 12
    finishes scanning the current page and then stops, which means paper may remain in the automatic document feeder (ADF). During a print job, the print media path is cleared before the printing stops. Stopping appears on the control panel during this process. Within the Copy menu, which is accessed by
  • Lexmark X644E | User's Guide - Page 13
    MFP Control panel item Asterisk (*) USB Direct interface Function * is used as part of a fax number or as an alphanumeric character. The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memory device and print any Portable Document Format (PDF
  • Lexmark X644E | User's Guide - Page 14
    Status message bar Shows the current MFP status such as Ready or Busy. Shows MFP conditions such as Toner Low. Shows intervention messages to give instructions on what the user should do so the MFP can continue processing, such as Close door or insert print cartridge. Status/Supplies Appears on
  • Lexmark X644E | User's Guide - Page 15
    the following items and return any matches: • User names for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs • Profile names • Bookmark container or job names • USB container or job names for supported extensions only To open a screen containing all the
  • Lexmark X644E | User's Guide - Page 16
    on the screen when the MFP is locked. The control panel buttons and shortcuts cannot be used while it appears and no default copy starts may occur. To unlock the MFP: 1 Touch Unlock Device to . To cancel a job, see the Canceling a print job for instructions. Understanding the MFP control panel 16
  • Lexmark X644E | User's Guide - Page 17
    chosen to demonstrate the use of the buttons. Sample screen one Copy from Letter (8.5 x 11 in.) Copy to Letter (8.5 x 11 in.) Plain Paper Scale Auto (100%) Darkness Sides (Duplex) Portrait 1-sided to 1-sided Content Text Text/Photo Photograph Printed Image Scan the ADF Scan the flatbed Back
  • Lexmark X644E | User's Guide - Page 18
    MFP of scanning are possible. One may choose to scan from the ADF or the flatbed. A green button indicates a choice. If a different to be saved to become the current user default setting. To save the value as the new user default setting, touch Submit. Submit When Using the LCD touch-screen buttons 18
  • Lexmark X644E | User's Guide - Page 19
    Sample screen two Learning about the MFP Unknown paper size. Copy from: Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) Folio (8. 5 x 13 in.) Statement (5.5 up arrow is blue to show that it is active. This is an unselected radio button. Using the LCD touch-screen buttons 19
  • Lexmark X644E | User's Guide - Page 20
    MFP Button Button name Selected radio button Function or description This is a selected radio button. Touch a radio button to select it. The radio button changes color Touch Plain Paper for the type of print media needed. 6 Touch Continue. custom button based on the user's needs. Cancel Cancel
  • Lexmark X644E | User's Guide - Page 21
    Done Back Learning about the MFP Button name Select Done Back Function an original document, one could indicate that the last page is scanned, and then printing the job would begin. Touch the Back button to return to the previous screen, and the button. Using the LCD touch-screen buttons 21
  • Lexmark X644E | User's Guide - Page 22
    about the MFP Feature Menus underlined since this is the current screen. If this feature is used on the Number of Copies screen before the Number of Copies is then the selection is not saved, and it does not become the user default setting. If an attendance message occurs which closes a function,
  • Lexmark X644E | User's Guide - Page 23
    Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Manage Shortcuts Manage Fax Shortcuts Manage E-mail Shortcuts Manage FTP Shortcuts Manage Profile Shortcuts Network/Ports TCP/IP IPv6 E-mail Server Setup Address Book Setup Wireless Standard Network Network Standard USB USB
  • Lexmark X644E | User's Guide - Page 24
    custom job (job build) Canceling a copy job Copy tips Solving copy quality problems Quick copy 1 Place the original document face-up in the automatic document feeder (ADF) or face-down on the flatbed. Adjust the paper guides when using the ADF. 2 Go on the numeric pad. Note: If an LDSS profile has
  • Lexmark X644E | User's Guide - Page 25
    can enter the size and type of paper on which your copies will be printed. • Touching any of the paper size icons on the follow-on screen will the MFP paper trays, you can select MP Feeder, and manually send the type of paper you want through the MP feeder. • When using Auto Match, the MFP will
  • Lexmark X644E | User's Guide - Page 26
    the pages in order. Note: To use Create Booklet, you must have a duplex unit attached to the MFP. • Advanced Imaging: Adjusts Background Removal, high-quality photograph or inkjet print. Choose Printed Image when copying halftone photographs or graphics such as documents printed on a laser printer
  • Lexmark X644E | User's Guide - Page 27
    -up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 different from the "Copy from" size, the MFP will scale the size automatically. 6 Touch Copy It. not see Letterhead as an option, speak with your system support person. 6 Touch Copy It. Copying photographs 1 Open
  • Lexmark X644E | User's Guide - Page 28
    . 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Copy From, and then touch Mixed Sizes. 5 Touch Copy It. The scanner will identify the different size pages as they scan, and then scale the legal size pages to print on letter-size paper. Making copies using media from a selected
  • Lexmark X644E | User's Guide - Page 29
    first. 2 Adjust the paper guides. 3 Touch Copy on the From after setting Scale manually will turn the scale Used when the original document is a high-quality photograph or inkjet print. • Printed Image: Used when copying halftone photographs, graphics such as documents printed on a laser printer
  • Lexmark X644E | User's Guide - Page 30
    anything; this is the default setting. For example, two copies of three pages will print page 1, page 2, page 3, page 1, page 2, page 3. If you don't face-up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Use the numeric keypad to enter the number of copies you
  • Lexmark X644E | User's Guide - Page 31
    2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Touch Options. 5 Touch the button containing the overlay you want to use. 6 Touch Done. one page. • From the ADF, a set consists of all scanned pages until the ADF becomes empty. • When one page is sent through the ADF, a set consists of
  • Lexmark X644E | User's Guide - Page 32
    , business graphics, and brochures. Printed Image mode should be used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper. Photograph mode should be used when the original document is a high-quality photograph or inkjet
  • Lexmark X644E | User's Guide - Page 33
    instructions, select one of the following: Entering an e-mail address Using a shortcut number Using server setup Address book setup Entering an e-mail address 1 Place the original document in the automatic document feeder face-up or on the flatbed face-down. Adjust the paper guides when using the ADF
  • Lexmark X644E | User's Guide - Page 34
    document in the automatic document feeder face-up or on the flatbed face-down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Touch Search Address Book. 4 Enter the name or part of the name you are searching for, and then touch Search. 5 Touch the name that you want
  • Lexmark X644E | User's Guide - Page 35
    in the automatic document feeder face-up or on the flatbed face-down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Enter an e-mail address. 4 Touch Options. 5 Touch Color. 6 Touch E-mail It. Creating an e-mail shortcut From a computer 1 Enter the IP address of the
  • Lexmark X644E | User's Guide - Page 36
    From the MFP 1 Load the original document in the ADF face-up, short-edge first, and adjust the paper guides. 2 line, enter the IP address of the MFP you want to configure using the format: http://ip_address/. 2 Click MFP if your original document is simplex (printed on one side) or duplex (printed on
  • Lexmark X644E | User's Guide - Page 37
    the MFP the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your e-mail. Text: Emphasize sharp, black, high-resolution text against a clean, white background. Text/Photo: Used when
  • Lexmark X644E | User's Guide - Page 38
    Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the format: http://ip_address/. 2 Click Configuration. 3 Click E-mail/FTP Settings. 4 Click Email Server Setup. 5 Fill in the fields with the appropriate information. 6 Click Submit. Address book
  • Lexmark X644E | User's Guide - Page 39
    needs. During initial MFP setup, you may be required to configure the MFP for faxing. problems Viewing a fax log Sending a fax There are two ways to send a fax: enter the number using a numeric keypad or use a shortcut number. Use the instructions below to send a fax using the keypad, or see Using
  • Lexmark X644E | User's Guide - Page 40
    2 Adjust the paper guides. 3 Press # followed 4 Using the touch screen keyboard, enter the name or part of Print. 2 From the Print window, select your MFP, and then click Properties. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your MFP
  • Lexmark X644E | User's Guide - Page 41
    address, see your administrator. 2 Click Configuration (in the left frame of your browser window), and then click Manage Destinations (in the right frame of your browser window). Note: A password may be required. If you do not have an ID and password, get one from your system support person. 3 Click
  • Lexmark X644E | User's Guide - Page 42
    high-resolution text against a clean, white background. The Text/Photo setting is used sent, the fax is sent the next time the MFP is powered up. Advanced Imaging: Select this feature Note: Custom Job is not supported on all models. Transmission Log: Prints the transmission log or transmission error
  • Lexmark X644E | User's Guide - Page 43
    the automatic document feeder face-up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the fax number. Options. 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in
  • Lexmark X644E | User's Guide - Page 44
    that contains a mixture of text and graphics. • Text/Photo is best used for magazine articles, business graphics, and brochures. When should I use Photo mode? Photo mode should be used for faxing photos printed on a laser printer or taken from a magazine or newspaper. Cancel an outgoing fax 44
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    . They are 1) manually entering the information through the MFP control panel, or 2) using your browser to access the MFP IP address and then administrator. If you are prompted for a password during the following instructions, see your network administrator for help. 1 Type the IP address of the MFP
  • Lexmark X644E | User's Guide - Page 46
    Click Configuration. If you are changing fax modes, you must click Submit before you can access the configuration page. Note: During MFP power up, if the print server is configured to use Network Time Protocol (NTP) time, the current date and time are provided. However, you must set the time zone to
  • Lexmark X644E | User's Guide - Page 47
    a color printer. Sending a document to an FTP server is similar to sending a fax. The difference is that you are sending the information over your network instead of the phone line. For more information or detailed instructions, select one of the following: Entering the FTP address Using a shortcut
  • Lexmark X644E | User's Guide - Page 48
    address, see your administrator. 2 Click Configuration (in the left frame of your browser window) and then click Manage Destinations (in the right frame of your browser window). Note: A password may be required. If you do not have an ID and password, get one from your system support person. 3 Click
  • Lexmark X644E | User's Guide - Page 49
    (PDF, TIFF, or JPEG) for the scanned image. PDF output Color can be turned on or off with any of the Content choices. Content affects the quality and size of your FTP file. Text: Emphasizes sharp, black, high-resolution text against a clean, white background. Text/Photo: Used MFP will print color
  • Lexmark X644E | User's Guide - Page 50
    improve the MFP FTP quality. Question Tip When should I use Text mode? • Text mode should be used when used for magazine articles, business graphics, and brochures. When should I use Photo mode? Photo mode should be used when the original is composed mostly of photos printed on a laser printer
  • Lexmark X644E | User's Guide - Page 51
    your PC or a USB flash memory device. Your computer does not have to be directly connected to the MFP for you to receive Scan to MFP control panel. 7 Click Submit. 8 Review the instructions on the Scan to PC screen. A shortcut number was automatically assigned when you clicked Submit. You can use
  • Lexmark X644E | User's Guide - Page 52
    file. Default Content: Tells the MFP the original document type. Choose from Text, Text/Photo, or Photo. Content affects the quality and size of your scanned file. Text: Emphasizes sharp, black, high-resolution text against a clean, white background. Text/Photo: Used when the original documents are
  • Lexmark X644E | User's Guide - Page 53
    device 1 Place the original document in the automatic document feeder (ADF) face-up or on the flatbed face-down. Adjust the paper guides when using the ADF. 2 Insert the USB flash memory device into the USB direct interface on the front of the MFP. The Held Jobs screen appears. 3 Touch Scan to USB
  • Lexmark X644E | User's Guide - Page 54
    MFP driver window, open the online Help for more information. To support all the MFP features, use the Lexmark custom drivers supplied with the MFP. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site. To print
  • Lexmark X644E | User's Guide - Page 55
    . Note: If you insert the memory device when the MFP is busy printing other jobs, the message Printer Busy appears. Select Continue, and your job prints after the other jobs finish. If you leave the device in the MFP after exiting the USB drive menu, you can still print PDFs on the device as held
  • Lexmark X644E | User's Guide - Page 56
    OS X Canceling a job from the MFP control panel If the job is formatting, scanning, or already printing, touch Cancel Job on the display. Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of
  • Lexmark X644E | User's Guide - Page 57
    then double-click Print Center or Printer Setup. 2 Double-click the MFP you are printing to. 3 In the printer window, select the print job you want to cancel, and then press Delete. Printing the menu settings page You can print a menu settings page to review the default MFP settings and to verify
  • Lexmark X644E | User's Guide - Page 58
    a job to the MFP, you can specify in the driver that you want the MFP to hold the job in memory. Once your job is stored in MFP memory, go to the MFP, and use the MFP control panel to specify what you want to do with your print job. All confidential and held jobs have a user name associated with
  • Lexmark X644E | User's Guide - Page 59
    Held jobs (Verify Print, Reserve Print, or Repeat Print) are printed or deleted from the MFP control panel and do not require a PIN. Verify Print If you send a Verify Print job, the MFP prints one copy and holds the remaining copies you requested in MFP memory. Use Verify Print to examine the first
  • Lexmark X644E | User's Guide - Page 60
    and see the topic Held Jobs or Print and Hold, then follow the driver instructions. 4 Select the type of held job you want, and then send your job to the MFP. Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps. Macintosh 1 From a word processor
  • Lexmark X644E | User's Guide - Page 61
    (or Options, Printer, or Setup, depending on the application) to view the MFP driver settings. c Click the Paper tab. A paper tray list will appear. d Select the tray containing the specialty media. Note: If you have difficulty, click Help, and then follow the driver instructions. e f g Mac OS
  • Lexmark X644E | User's Guide - Page 62
    : Note: Do not remove a tray when a job is printing or when the control panel green indicator light is blinking. Doing so may cause a jam. 1 Remove the tray from the MFP, and place it on a flat, level surface. 2 Squeeze the side guide tab, and slide the guide to the outer edge of the tray. 3 Squeeze
  • Lexmark X644E | User's Guide - Page 63
    -up for duplex printing Note: Do not fill paper above the load line. Overfilling the tray may cause jams. 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Insert the tray into the MFP. Simplex Duplex Loading
  • Lexmark X644E | User's Guide - Page 64
    Type setting: 1 Make sure the MFP is on. 2 Touch the menu print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing print simplex jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing
  • Lexmark X644E | User's Guide - Page 65
    media: Note: Do not add or remove print media when the MFP is printing from the multipurpose feeder or when the control feeder. Also, avoid pressing down or applying excessive force on it. 3 Slide the width guide to the far right. 4 Flex the sheets or envelopes back and forth to loosen them, then
  • Lexmark X644E | User's Guide - Page 66
    media in the tray. Use the stack height label as a guide for stack height when loading print media. Loading paper, use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the MFP. Note: Load only one size and type of print
  • Lexmark X644E | User's Guide - Page 67
    feeder cover. Loading the 2000-sheet drawer The optional 2000-sheet drawer can be used for plain paper, letterhead or other preprinted paper, labels, or transparencies. For trouble-free printing, make sure you: • Do not load print media above the load line. • Do not fold or crease the paper. • Do
  • Lexmark X644E | User's Guide - Page 68
    where the stacks meet. Do not load print media above the load line. Note: use either a printer stand or printer base if you are using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark
  • Lexmark X644E | User's Guide - Page 69
    trouble-free printing. To load the envelope feeder: 1 Adjust the envelope support for the length of envelope you are loading. • Fully closed (pushed in toward the MFP force. 2 Lift the envelope weight back toward the MFP. It stays in place. 3 Slide the width guide to the far right. 4 Flex a stack of
  • Lexmark X644E | User's Guide - Page 70
    , snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the MFP. Note: When you load envelopes, do not exceed the maximum stack height. Use the stack height label as a guide for the correct stack height when loading. Do not try to load more envelopes indicated
  • Lexmark X644E | User's Guide - Page 71
    then the MFP automatically feeds print media from the next linked tray-tray 4. By linking all trays (standard and optional), you effectively create a single source with a capacity of up to 4,100 sheets. Make sure you load the same size and type of print media in each tray and then, using the Paper
  • Lexmark X644E | User's Guide - Page 72
    information to help you make print media selections. • Supported print media • Selecting print media • Storing print media • Avoiding jams For more details about the types of paper and specialty media the MFP supports, see the Card Stock & Label Guide available on our Lexmark Web site at www
  • Lexmark X644E | User's Guide - Page 73
    Understanding paper and specialty media guidelines Print media sizes Legend  - indicates support 250-sheet tray 500-sheet tray Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Output bin Print media size Dimensions A4 210 x 297 mm (8.27 x 11.7 in.)
  • Lexmark X644E | User's Guide - Page 74
    information on obtaining a fuser cleaner. 5 Information on whether your vinyl label converter has passed Lexmark criteria is available at the Lexmark Web site (www.lexmark.com); search for "converter list." You can also check the Lexmark Automated Fax system (LEXFAXSM). Supported print media 74
  • Lexmark X644E | User's Guide - Page 75
    Transparencies Laser printer 138 to fuser cleaner. 5 Information on whether your vinyl label converter has passed Lexmark criteria is available at the Lexmark Web site (www.lexmark.com); search for "converter list." You can also check the Lexmark Automated Fax system (LEXFAXSM). Supported print
  • Lexmark X644E | User's Guide - Page 76
    (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com for supported chemically treated papers) • Preprinted papers with chemicals that may contaminate the MFP • Preprinted papers that can be affected by the temperature in the MFP fuser • Preprinted papers that require
  • Lexmark X644E | User's Guide - Page 77
    high-quality envelopes that are designed for use in laser printers. • Set the Paper Size/Type in the Paper menu to MP Feeder, Manual Env, or Env Feeder depending on the source you are using. Set the paper type to Envelope, and select the correct envelope size from the control panel, the MFP driver
  • Lexmark X644E | User's Guide - Page 78
    , characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Note: Labels are one of the most difficult print media for laser MFPs. All MFP models require a special fuser cleaner for label applications to optimize feed reliability
  • Lexmark X644E | User's Guide - Page 79
    Card Stock from the control panel, from the MFP driver, or from MarkVision. • Be aware that preprinting, perforation, and creasing can significantly affect the print quality and cause print media handling or jamming problems. • Avoid using card stock that may release hazardous emissions when heated
  • Lexmark X644E | User's Guide - Page 80
    , and card stock) to help ensure trouble-free printing. See Supported print media for more information. Note: Try a limited sample of any print media you are considering using with the MFP before purchasing large quantities. By selecting the appropriate print media and loading it properly, you can
  • Lexmark X644E | User's Guide - Page 81
    a printer stand or printer base if you are using a 2000-sheet drawer, a duplex unit and an input option, or more than one input option. If you purchased an MFP that scans, copies, and faxes, you may need additional furniture. More information is available on our Lexmark Web site at www.lexmark.com
  • Lexmark X644E | User's Guide - Page 82
    unit. Remove all packing material and tape from both the support unit and the tray. Decals 2 Place the support unit on top of any previously installed drawers or the table or MFP cabinet where you plan to use the MFP. The tab, round peg, and square holes on top of any drawer help you position
  • Lexmark X644E | User's Guide - Page 83
    the standard tray and above any drawers. Place the duplex unit on top of any installed drawers or the table or MFP cabinet where you plan to use the MFP. The tab, round peg, and square holes on top of any drawer help you position the duplex unit so the edges are aligned
  • Lexmark X644E | User's Guide - Page 84
    card - Ethernet 100BaseFX-SC - Ethernet 100BaseFX-MTRJ - 802g Wireless Adapter Accessing the MFP system board You must access the MFP system board to install MFP memory, flash memory, a firmware card, or an option card. Note: Use a Phillips screwdriver to remove the system board access cover
  • Lexmark X644E | User's Guide - Page 85
    Installing and removing options 3 Press both side door latches, and open the side door. 4 Loosen, but do not remove, the six screws on the shield. 5 Slide the shield to the right, and then remove it. Accessing the MFP system board 85
  • Lexmark X644E | User's Guide - Page 86
    Installing and removing options 6 Set the shield aside. Use the illustration to locate the connector for the card you want to install. Option card connector Flash and firmware card connectors Memory card connector Accessing the MFP system board 86
  • Lexmark X644E | User's Guide - Page 87
    removing options Installing or removing a memory card Installation Note: MFP or printer memory cards designed for other Lexmark MFPs or printers may not work with this MFP. 1 Remove the system board access cover. (See Accessing the MFP system board.) Warning: MFP memory cards are easily damaged by
  • Lexmark X644E | User's Guide - Page 88
    removing options Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Warning: MFP memory cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch a memory card. 2 Push the latches away from the card on both ends of
  • Lexmark X644E | User's Guide - Page 89
    Installing and removing options Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this MFP. 1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If an option card
  • Lexmark X644E | User's Guide - Page 90
    1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If an option card has been installed, you may need to remove the option card before removing the flash memory or firmware card. 2 Squeeze the flash memory or firmware card locking clips. 3 Pull the card out. Avoid
  • Lexmark X644E | User's Guide - Page 91
    Installing and removing options Installing an option card The MFP has one connector that supports the following option cards: • MarkNet N8000 series internal print server • RS-232 Serial Interface Card • Parallel 1284-B Interface Card • Coax/Twinax Adapter for SCS Warning: Option cards are easily
  • Lexmark X644E | User's Guide - Page 92
    Installing and removing options Replacing the shield After you have installed options on the MFP system board, follow these steps to reattach the shield and close the doors. 1 Align the keyholes on the shield with the screws on the frame. 2
  • Lexmark X644E | User's Guide - Page 93
    These tasks are covered in this chapter. If several people are using the MFP, you may want to designate a key operator to do the setup and maintenance of the MFP. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about
  • Lexmark X644E | User's Guide - Page 94
    Copy Fax E-mail FTP Status/ Supplies Ready. 88 Toner low. Touch any button to begin. Menus The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you know if any
  • Lexmark X644E | User's Guide - Page 95
    on the back). Duplex, touch the menu button Æ Duplex printing is available when you have a duplex unit. It lets you Printer Settings Æ Finishing Menu print on both sides of a sheet of paper. Use your software application or MFP driver to send a Verify Print job. Lets you examine the first copy of
  • Lexmark X644E | User's Guide - Page 96
    the MFP The recommended print cartridges specifically designed for the MFP are: Part number Description For the USA and Canada2 X644A11A Return Program Print Cartridge X644H11A High Yield Return Program Print Cartridge X644X11A Extra High Yield Return Program Print Cartridge X644H01A High
  • Lexmark X644E | User's Guide - Page 97
    as necessary. See the following table for the maintenance kit part number for your specific MFP. Maintenance kit for X644e and X646e Part numbers 40X0102 (100 V) 40X0100 (110 V) 40X0101 (220 V) Replacement of the fuser must be performed by an authorized service technician. Ordering supplies 97
  • Lexmark X644E | User's Guide - Page 98
    pages. Ordering an ADF separator roller Order Lexmark part number 40X0454.Order a new separator roller when the paper fails to properly feed from the automatic document feeder or if you have scanned 120,000 pages. Ordering a label fuser cleaner A special label fuser cleaner should be used for label
  • Lexmark X644E | User's Guide - Page 99
    Maintaining the MFP Cleaning the scanner glass and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the
  • Lexmark X644E | User's Guide - Page 100
    or A4 dark colored paper are needed for this process. 1 Turn the MFP off. 2 guides. b Close the document cover. c Place a blank piece of dark colored paper (A4 or Letter) in the ADF, and adjust the guides. Make sure the paper guides service representative. 10 Touch Exit Configuration Menu. The printer
  • Lexmark X644E | User's Guide - Page 101
    . Do not use a shipping or transport method that requires the MFP to be shipped without a pallet. The MFP must stay upright throughout the shipment. If you do not have all the original packaging, contact your local service representative to order the repackaging kit. Additional instructions for
  • Lexmark X644E | User's Guide - Page 102
    this section. To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message and resume printing. The MFP prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the
  • Lexmark X644E | User's Guide - Page 103
    use either a printer stand or printer base if you are using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark print cartridge, and then remove the jam. Open the rear door on the MFP,
  • Lexmark X644E | User's Guide - Page 104
    , and adjust the guide. Remove all original documents from the ADF. Open the ADF cover, and remove any MFP or duplex unit. Note: The following clearing jam instructions may seem out of numerical sequence. However, they have been grouped to help you quickly clear the print path. To go to a specific
  • Lexmark X644E | User's Guide - Page 105
    be pulled out, remove the envelope feeder. a Lift the envelope feeder out of the MFP, and then set it aside. b Remove the envelope from the MFP. Note: If you cannot remove the envelope, the print cartridge will have to be removed. See 200 and 201 Paper Jam Remove Cartridge for more information
  • Lexmark X644E | User's Guide - Page 106
    4 Load the envelope feeder. 5 Adjust the guide. 6 Lower the envelope weight. 7 Touch Continue. Clearing jams 23x and 24x jams Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: 1 Open the MFP paper tray, and remove any jammed
  • Lexmark X644E | User's Guide - Page 107
    for stability. You must use either a printer stand or printer base if you are using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. Clearing jams
  • Lexmark X644E | User's Guide - Page 108
    for stability. You must use either a printer stand or printer base if you are using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters. Clearing jams
  • Lexmark X644E | User's Guide - Page 109
    touching any internal components. 3 Lift and pull the print cartridge out of the MFP. Warning: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside. Note: Do not leave the cartridge
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    : Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the MFP. Warning:If the print media does not move immediately when you pull, stop pulling. You need to access the print media from the MFP rear door. 6 Align and reinstall the toner cartridge. 7 Close
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    straight out, and then touch Continue. Otherwise, continue with step 2. 2 Open the MFP rear door. CAUTION: The inside of the MFP may be hot. Allow the MFP to cool before touching any internal components. CAUTION: Do not use any pointed objects to remove the paper. This could cause personal injury or
  • Lexmark X644E | User's Guide - Page 112
    Clearing jams 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 2 Remove the jammed media. Depending on the media location, pull the media either up or down. 3 Close the duplex rear door. Make sure it snaps into place. 4 Touch Continue. Clearing jams 112
  • Lexmark X644E | User's Guide - Page 113
    Jams 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and remove any jammed pages. 3 Open the document cover, and remove any jammed pages. 4 Open the scan unit access door, and remove any jammed
  • Lexmark X644E | User's Guide - Page 114
    Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness 1 Make sure the MFP setting to identify it as the current user default setting. These settings are active
  • Lexmark X644E | User's Guide - Page 115
    sections show how to configure these functions. Setting Password Protect for the menus Apply an administrative password to restrict unauthorized users from making changes to the MFP configuration from either the control panel or the Embedded Web Server (EWS). 1 Touch the Menus button on the home
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    Administrative support 6 Touch Submit. 7 Touch Settings Æ Security Æ Password Protect to view what configuration settings are protected by the Advanced Password. Note: Settings Æ Security Æ Password Protect and Settings Æ Security Æ Create/Change Passwords Æ Create Change User Password can be used
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    4-digit Device Lockout PIN. Unlocking the MFP using the Device Lockout PIN 1 Touch the Unlock Device button. 2 Enter the 4-digit Device Lockout PIN. Setting a password before printing received faxes To prevent received faxes from being printed until a password is entered: 1 Open a Web browser. In
  • Lexmark X644E | User's Guide - Page 118
    Administrative support 2 Enter the defined password in the Print Faxes Password field. This releases any received and held fax jobs, so they print. Note: The defined password was created in step 6 of Setting a password before printing received faxes. Setting security using the Embedded Web Server (
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    Administrative support SNMPv3 authentication and encryption has three levels of support: • No authentication and no encryption • Authentication with no encryption • Authentication and encryption Note: The selected level serves as a minimum level of protection. The MFP negotiates with the SNMPv3
  • Lexmark X644E | User's Guide - Page 120
    (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the MFP. The MFP must be known to the Authentication Server (AS). The AS will allow network access to devices
  • Lexmark X644E | User's Guide - Page 121
    , all of that user's print jobs are deleted. When a user has not printed their jobs within a designated time period, the print jobs are deleted. To activate Confidential Print Setup: 1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format: http
  • Lexmark X644E | User's Guide - Page 122
    Administrative support 3 Release the buttons when the touch screen blinks and is blank deleted. (Resources residing in flash memory or in RAM remain unaffected.) Note: This setting is only available on MFP models with an integrated internal hard disk drive. 1 Turn the MFP off. Wait 10 seconds. 2
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    Administrative support Using the restricted server list function The Restricted Server List lets a system support person restrict which hosts are allowed to communicate with the MFP over the network which prevents other hosts from managing and printing to the MFP. Note: The Restricted Server List
  • Lexmark X644E | User's Guide - Page 124
    on. • The MFP cable is securely attached to the MFP and the host computer, print server, option, or other network device. Once you have checked each of these possibilities, turn the MFP off, wait at least 10 seconds, and then turn the MFP back on. This often fixes the problem. Troubleshooting 124
  • Lexmark X644E | User's Guide - Page 125
    2003 compatible MFP driver. Your MarkNet™ N8000 series internal print server is not set up properly or is not connected properly. Verify that you have properly configured the MFP for network printing. See the Software and Documentation CD or the Lexmark Web site for information. You are using the
  • Lexmark X644E | User's Guide - Page 126
    Type specified in the MFP driver match the paper size and type in the tray. Incorrect characters print. You are using an incompatible parallel cable. If you are using a parallel interface, make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10
  • Lexmark X644E | User's Guide - Page 127
    Troubleshooting Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips. Symptom Unwanted background is visible. Unwanted patterns (Moire) appear when a document is copied using Photograph mode. Black text is too light or
  • Lexmark X644E | User's Guide - Page 128
    more details. Flash memory Make sure flash memory is securely connected to the MFP system board. Internal print server • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the MFP system board. • Make sure you are using the correct cable
  • Lexmark X644E | User's Guide - Page 129
    . • Guides are positioned correctly for the print media size selected. Service messages A service message indicates an MFP failure that may require service. Turn the MFP off, wait about 10 seconds, and then turn the MFP on. If the error recurs, write down the error number, the problem, and
  • Lexmark X644E | User's Guide - Page 130
    Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for
  • Lexmark X644E | User's Guide - Page 131
    Print quality troubleshooting To help isolate print quality problems, print the "Print defects guide," and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages. Printing the print defects guide 1 Touch the help icon (?). 2 Touch Print Defects Guide. Printing
  • Lexmark X644E | User's Guide - Page 132
    Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have an MFP part that requires adjustment or replacement. Problem Print is too light.
  • Lexmark X644E | User's Guide - Page 133
    the fonts are supported by the MFP, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct MFP drivers. • Verify the environment is 16 to 32 degrees C (60 to 90o F). Solving print quality problems 133
  • Lexmark X644E | User's Guide - Page 134
    Troubleshooting Problem Part or all of the page is printed in black. Action Check the print cartridge to see if it is installed correctly. The job prints, but the top and • Make sure the Paper Size setting in the Paper menu is correct. side margins are incorrect. • Make sure the margins are
  • Lexmark X644E | User's Guide - Page 135
    and Gray Correction options can be enabled to improve print quality. These settings are available on the driver and on the MFP Embedded Web Server (EWS) interface. For more information about these options, see the driver Help. Driver option Purpose Values† Enhance Fine Lines A selection to
  • Lexmark X644E | User's Guide - Page 136
    energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference
  • Lexmark X644E | User's Guide - Page 137
    . dat het toestel Product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG Bij deze verklaart Lexmark International Inc. dat deze Product voldoet aan de essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC. Par la pr
  • Lexmark X644E | User's Guide - Page 138
    ktoré sa na tento výrobok vz˙ahujú. S tem dokumentom Lexmark International Inc., izjavlja, da je ta Product v skladu z user may be required to take adequate measures. This Class A digital device is marketed for use in a commercial, industrial or business environment, and not intended for use
  • Lexmark X644E | User's Guide - Page 139
    used in a residential area. BSMI EMC notice If this statement appears on your product, the accompanying statement is applicable. Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative that temporary discontinuance of service may be required.
  • Lexmark X644E | User's Guide - Page 140
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.Lexmark.com or your Lexmark problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark to use a
  • Lexmark X644E | User's Guide - Page 141
    are special conditions for the Facsimile User Instructions. The grant of a telepermit for metering pulses are not provided unless specifically requested by the subscriber at the time of installation. Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part
  • Lexmark X644E | User's Guide - Page 142
    ) Phone: 01805 - 00 01 15 (Technical Support) E-mail: [email protected] The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. 1-meter average sound pressure, dBA MFP Model X644 X646e Printing 53 56 Idling 30 30 Scanning 51 53
  • Lexmark X644E | User's Guide - Page 143
    a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and MFP are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Notices 143
  • Lexmark X644E | User's Guide - Page 144
    115 adjusting quality 29 Advanced Password, menu protection 116 Advanced Password, setting 118 appendix template 1- print media 76 paper 76 charge roll 98 Clear All button 12 clearing jams 102 collate 26 collation 30 color 35 confidential jobs 58 entering a PIN 58 sending 58 configuring the MFP
  • Lexmark X644E | User's Guide - Page 145
    Index addresses 33 canceling 36 color documents 35 file reduction 37, 49 file types 35 message 34 options 36 quality 37, 49 resolution 37, 49 scanning 33 shortcut creation 35 shortcuts 33 subject line 34 to a profile 33 Embedded Web Server setting security 118 using secured 118 emission statement
  • Lexmark X644E | User's Guide - Page 146
    job 31 job build 31 L label fuser cleaner 98 labels guidelines 78 LCD password Print Faxes Password 117 setting Print Faxes Password 117 Password Protect, setting for the menus 115 photoconductor kit recycling 98 pick pad 98 pick rollers 98 PIN entering at the MFP 59 entering from the driver
  • Lexmark X644E | User's Guide - Page 147
    118 SNMPv1, disabling 119 SNMPv2, disabling 119 standard tray 10 Start button 12 static sensitivity notice 3 status message bar 14 Stop button 12 supplies label fuser cleaner 98 maintenance kit 97 print cartridge 95 recycling 98 T time stamp 26 toner cartridge recycling 98 147
  • Lexmark X644E | User's Guide - Page 148
    transfer roller 98 transparencies loading input tray 62 transparencies, copying 27 tray linking 71 tray selection 28 troubleshooting settings software application overrides 11 U USB Direct interface 54 USB flash memory device 54 V verify print 59 W weight, paper 76 width guide 62 Index 148
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www.lexmark.com
X644e, X646e
User’s Guide
January 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550