Lexmark X658DME User Guide
Lexmark X658DME - Mfp Laser 55PPM P/s/c/f Duplex Adf 4-BIN Mailbox Manual
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- Lexmark X658DME | User Guide - Page 1
X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe User's Guide August 2011 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other - Lexmark X658DME | User Guide - Page 2
page...46 Setting up the printer software...46 Installing printer software ...46 Updating available options in the printer driver 47 Setting up wireless printing...48 Information you will need to set up the printer on a wireless network 48 Installing the printer on a wireless network (Windows 49 - Lexmark X658DME | User Guide - Page 3
recycled paper and other office papers 88 Storing paper ...88 Supported paper sizes, types, and weights 89 Paper sizes supported by the printer...89 Paper types and weights supported by the printer 91 Paper types and weights supported by the finisher 91 Copying...93 Making copies...93 Making - Lexmark X658DME | User Guide - Page 4
Contents 4 Making transparencies ...94 Copying to letterhead ...95 Customizing copy settings...95 Copying from one size to another ...95 Making copies using paper from a selected tray 96 Copying a document that contains mixed paper sizes 96 Copying on both sides of the paper (duplexing 97 - Lexmark X658DME | User Guide - Page 5
Message ...111 Resolution ...111 Send As ...111 Content ...111 Advanced Options...111 Faxing...113 Sending a fax...113 Sending a fax using the printer control panel 113 Sending a fax using the computer ...114 Creating shortcuts...114 Creating a fax destination shortcut using the Embedded Web Server - Lexmark X658DME | User Guide - Page 6
Contents 6 Improving fax quality...120 Holding and forwarding faxes...120 Holding faxes ...120 Forwarding a fax ...121 Scanning to an FTP address 122 Scanning to an FTP address...122 Scanning to an FTP address using the keypad 122 Scanning to an FTP address using a shortcut number 123 Scanning - Lexmark X658DME | User Guide - Page 7
132 Tips on using labels ...133 Tips on using card stock...133 Printing confidential and other held jobs 134 Holding jobs in the printer ...134 Printing confidential and other held jobs from Windows 135 Printing confidential and other held jobs from a Macintosh computer 135 Printing from a flash - Lexmark X658DME | User Guide - Page 8
Contents 8 Configure MP menu...156 Envelope Enhance...157 Substitute Size menu ...157 Paper Texture menu ...157 Paper Weight menu ...159 Paper Loading menu ...161 Custom Types menu ...162 Custom Names menu ...162 Custom Scan Sizes menu ...163 Custom Bin Names menu ...163 Universal Setup menu...163 - Lexmark X658DME | User Guide - Page 9
replacement parts...258 Ordering staple cartridges ...258 Recycling Lexmark products...258 Moving the printer...258 Before moving the printer ...258 Moving the printer to another location...259 Setting the printer up in a new location ...259 Shipping the printer ...260 Administrative support 261 - Lexmark X658DME | User Guide - Page 10
Troubleshooting 265 Solving basic printer problems...265 Printer control panel display is blank or displays only diamonds 265 Solving printing problems...265 Multiple‑language PDFs scans...272 Cannot scan from a computer ...273 Solving fax problems...273 Caller ID is not shown ...273 Cannot send or - Lexmark X658DME | User Guide - Page 11
print quality problems...280 Isolating print quality problems...280 Blank Toner rubs off ...290 Toner specks ...290 Transparency print quality is poor...291 Embedded Web Server does not open 291 Check the network connections ...291 Check the network settings ...291 Contacting Customer Support - Lexmark X658DME | User Guide - Page 12
batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The - Lexmark X658DME | User Guide - Page 13
a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. - Lexmark X658DME | User Guide - Page 14
the Setup information on the side of the printer the printer. Follow the set of instructions for local, network, box or on the Lexmark Web site at www.lexmark.com. or wireless, depending on what you need. Help Description The Help gives you instructions for using the software. Where to find While - Lexmark X658DME | User Guide - Page 15
) Where to find (rest of world) For e-mail support, visit our Web site: www.lexmark.com. 1 Click SUPPORT. 2 Click Technical Support. 3 Select your printer type. 4 Select your printer model. 5 From the Support Tools section, click e-Mail Support. 6 Complete the form, and then click Submit Request - Lexmark X658DME | User Guide - Page 16
to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination. • Scan documents and send them to another printer (PDF by - Lexmark X658DME | User Guide - Page 17
Learning about the printer 17 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass A Use the ADF for multiple‑page documents. Use the scanner glass for - Lexmark X658DME | User Guide - Page 18
Learning about the printer 18 Understanding the printer control panel 1 1 2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an - Lexmark X658DME | User Guide - Page 19
printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer Understanding the home screen After the printer is turned on and a short menus are available only when the printer is in the Ready state. Opens the File Transfer - Lexmark X658DME | User Guide - Page 20
printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies search results: • User names for held - Lexmark X658DME | User Guide - Page 21
Learning about the printer 21 Display item Cancel Jobs Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items - Lexmark X658DME | User Guide - Page 22
Learning about the printer 22 Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back - Lexmark X658DME | User Guide - Page 23
Learning about the printer Button Selected radio button 23 Function This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Continue Cancel - Lexmark X658DME | User Guide - Page 24
Learning about the printer 24 Features Feature Menu trail line: Menus > Settings > Copy Settings > of Copies is set and saved, then the selection is not saved, and it does not become the user default setting. If an attendance message occurs which closes a function, such as copy or fax, then a - Lexmark X658DME | User Guide - Page 25
turn them off as well, and unplug any cables going into the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available - Lexmark X658DME | User Guide - Page 26
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark X658DME | User Guide - Page 27
connector. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 2 4 3 1 Firmware and flash memory card connectors 2 Memory card connector - Lexmark X658DME | User Guide - Page 28
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark X658DME | User Guide - Page 29
Additional printer setup 29 4 Align the notches on the memory card with the ridges on the connector. 1 2 1 Notches 2 Ridges 5 Push the memory card straight into the connector - Lexmark X658DME | User Guide - Page 30
optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access - Lexmark X658DME | User Guide - Page 31
Additional printer setup 31 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. 1 2 3 - Lexmark X658DME | User Guide - Page 32
Additional printer setup 32 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This operation requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the - Lexmark X658DME | User Guide - Page 33
, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to - Lexmark X658DME | User Guide - Page 34
Additional printer setup 34 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 2 1 - Lexmark X658DME | User Guide - Page 35
Additional printer setup 35 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into - Lexmark X658DME | User Guide - Page 36
Additional printer setup 36 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. - Lexmark X658DME | User Guide - Page 37
Additional printer setup 37 9 Attach the two provided screws to secure the ISP mounting bracket to system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing - Lexmark X658DME | User Guide - Page 38
38 13 Replace the system board cover and close the system board door. 1 2 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This operation requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you - Lexmark X658DME | User Guide - Page 39
Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the - Lexmark X658DME | User Guide - Page 40
of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. - Lexmark X658DME | User Guide - Page 41
setup 41 b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and - Lexmark X658DME | User Guide - Page 42
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark X658DME | User Guide - Page 43
Additional printer setup 43 4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket. - Lexmark X658DME | User Guide - Page 44
interface cable into the receptacle of the system board. 6 Replace the system board cover and close the system board door. 1 2 3 Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB - Lexmark X658DME | User Guide - Page 45
settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again - Lexmark X658DME | User Guide - Page 46
printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users - Lexmark X658DME | User Guide - Page 47
. 4 Download the driver and install the printer software. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one - Lexmark X658DME | User Guide - Page 48
Additional printer setup 48 4 Click Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Go menu, choose Applications. 2 Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. 3 Select the printer, and then - Lexmark X658DME | User Guide - Page 49
to the same wireless network where you want to set up the printer. 1 Connect the power cable, and then turn the printer on. 1 2 Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen 2 Insert the Software and Documentation CD - Lexmark X658DME | User Guide - Page 50
Attach. 7 Connect the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If your - Lexmark X658DME | User Guide - Page 51
, navigate to the page where the wireless settings information is stored. Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are using a wireless router. 3 Select the type of security you use - Lexmark X658DME | User Guide - Page 52
your wireless network. Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the computer - Lexmark X658DME | User Guide - Page 53
. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users - Lexmark X658DME | User Guide - Page 54
printer does not appear in the list of discovered printers, click Add Port and follow the on‑screen instructions. 9 Follow the on‑screen instructions to complete the installation. For Macintosh users a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file - Lexmark X658DME | User Guide - Page 55
the first pop‑up menu, choose AppleTalk. 8 From the second pop‑up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance. - Lexmark X658DME | User Guide - Page 56
Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer the wired connection, turning the printer off, and then turning the printer back on again. For Windows users 1 Print a network setup - Lexmark X658DME | User Guide - Page 57
on the network setup page you printed in step 1. 10 Click OK, and then click Close. For Mac users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address - Lexmark X658DME | User Guide - Page 58
serial port settings. c Make any necessary changes to the serial settings. d Save the new settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. It launches automatically. If the CD does not launch automatically, do one of the following: In - Lexmark X658DME | User Guide - Page 59
. m Select any other optional software you want to install, and then click Next. n Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned to the - Lexmark X658DME | User Guide - Page 60
best when directly connected to the wall jack. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter - Lexmark X658DME | User Guide - Page 61
Connect the adapter to the telephone cord that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer by way of the adapter, - Lexmark X658DME | User Guide - Page 62
-Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • Israel • Hungary • Poland • Romania • Russia - Lexmark X658DME | User Guide - Page 63
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly. Country/region • Germany • Austria - Lexmark X658DME | User Guide - Page 64
not work. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ‑11 plug in the EXT port. Do not - Lexmark X658DME | User Guide - Page 65
machine and the other N slot of the telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note - Lexmark X658DME | User Guide - Page 66
. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region - Lexmark X658DME | User Guide - Page 67
setup 67 2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone - Lexmark X658DME | User Guide - Page 68
. 1 Make sure you have the following: • A telephone • A computer with a modem • Three telephone cords • A telephone wall jack 2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the - Lexmark X658DME | User Guide - Page 69
4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the - Lexmark X658DME | User Guide - Page 70
the TCP/IP section. 2 Click Links & Index. 3 Click Set Date and Time. 4 Click inside the Manually Set Date & Time box, and then enter the current date and time. 5 Click Submit. Turning Daylight Saving Time on The printer can be set to automatically adjust for Daylight Saving Time (DST): 1 Type the - Lexmark X658DME | User Guide - Page 71
must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and user‑defined setting that lets you print on paper sizes that are not preset in the printer ) • Portrait Width • Portrait Height Note: The smallest supported Universal size is 76 x 76 mm (3 x 3 in - Lexmark X658DME | User Guide - Page 72
are different in appearance, they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not jam. 2 Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper size being loaded. - Lexmark X658DME | User Guide - Page 73
for the paper size being loaded. 2 1 3 Notes: • Use the size indicators on the bottom of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the - Lexmark X658DME | User Guide - Page 74
line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 6 If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length - Lexmark X658DME | User Guide - Page 75
a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000‑sheet tray 1 Pull the tray out. 2 Pull up and slide the width - Lexmark X658DME | User Guide - Page 76
Loading paper and specialty media 76 3 Unlock the length guide. 4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. - Lexmark X658DME | User Guide - Page 77
Loading paper and specialty media 77 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single‑sided printing • Print side faceup for duplex printing Note: - Lexmark X658DME | User Guide - Page 78
Loading paper and specialty media 78 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher ABC ABC Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading - Lexmark X658DME | User Guide - Page 79
Loading paper and specialty media 79 Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. 2 Pull out the extension until it is fully extended. 3 Slide the width guide to the far right. - Lexmark X658DME | User Guide - Page 80
Loading paper and specialty media 80 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful - Lexmark X658DME | User Guide - Page 81
the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. 7 From the printer control panel, set the Paper Size and Paper Type. Loading the envelope feeder 1 Adjust the envelope support for the - Lexmark X658DME | User Guide - Page 82
Loading paper and specialty media 82 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. - Lexmark X658DME | User Guide - Page 83
according to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available - Lexmark X658DME | User Guide - Page 84
for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign paper type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch . 3 Touch Paper - Lexmark X658DME | User Guide - Page 85
Loading paper and specialty media 85 7 Click Custom Types. Custom Types appears, followed by your custom name. 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. - Lexmark X658DME | User Guide - Page 86
problems. For the best print quality, try a sample of the paper or specialty media before buying Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer can problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner - Lexmark X658DME | User Guide - Page 87
in fewer paper feeding problems and better print not recommended for use with the printer: • Chemically treated papers used to ‑part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble‑ papers unless they are specifically designed for electrophotographic - Lexmark X658DME | User Guide - Page 88
emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark - Lexmark X658DME | User Guide - Page 89
Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper size Dimensions x 14 in.) unless the size is specified by the software application. 4 To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 - Lexmark X658DME | User Guide - Page 90
this size. 3This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. 4 To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 in); Universal length must be between 182 mm (7.2 in) and 356 mm - Lexmark X658DME | User Guide - Page 91
91 Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The duplex unit supports 63-170 g/m2 (17-45 is included with the special cartridge required for label applications. Paper types and weights supported by the finisher Use this - Lexmark X658DME | User Guide - Page 92
Paper and specialty media guidelines 92 The Finisher supports 60-176 g/m2 (16-47 lb) paper weights. Paper type Paper • Plain • sheets2) X Envelopes X X Labels 3 • Paper • Vinyl Transparencies X X X X 1 Supports 60‑90 g/m2 (16‑24 lb) paper weights. 2 Maximum of 50 sheets per stapled - Lexmark X658DME | User Guide - Page 93
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying - Lexmark X658DME | User Guide - Page 94
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the - Lexmark X658DME | User Guide - Page 95
the original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first in the you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy printer will scale the size automatically. 6 Touch Copy It. - Lexmark X658DME | User Guide - Page 96
touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch - Lexmark X658DME | User Guide - Page 97
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then touch Mixed Letter/Legal. 5 - Lexmark X658DME | User Guide - Page 98
"Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options such as documents printed on a laser printer, or pages from a magazine or newspaper - Lexmark X658DME | User Guide - Page 99
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Separator Sheets. Note: Collate must be On for the separator sheets to be placed between - Lexmark X658DME | User Guide - Page 100
, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Custom Job. 6 - Lexmark X658DME | User Guide - Page 101
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Placing - Lexmark X658DME | User Guide - Page 102
Copying 102 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch - Lexmark X658DME | User Guide - Page 103
Feeder, and manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper. Scale This option creates - Lexmark X658DME | User Guide - Page 104
Copying 104 Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to - Lexmark X658DME | User Guide - Page 105
: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with brochures. Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper Use Photograph mode - Lexmark X658DME | User Guide - Page 106
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E- - Lexmark X658DME | User Guide - Page 107
Creating an e-mail shortcut using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP - Lexmark X658DME | User Guide - Page 108
2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e‑mail address into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you are searching for - Lexmark X658DME | User Guide - Page 109
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch provided free by Adobe at www.adobe.com. • Secure PDF-Creates an encrypted PDF file that protects the file contents from unauthorized access • TIFF - Lexmark X658DME | User Guide - Page 110
• XPS-Creates a single XML Paper Specification (XPS) file with multiple pages, viewable E-mail It. Note: If you selected Encrypted PDF, then enter your password twice. Canceling an e- original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on - Lexmark X658DME | User Guide - Page 111
provided free by Adobe at www.adobe.com. • Secure PDF-Creates an encrypted PDF file that protects the file contents from unauthorized access • TIFF by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo - Lexmark X658DME | User Guide - Page 112
E-mailing 112 • Scan Preview-Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase-Eliminates smudges or information around the edges of a document. You can choose to eliminate an - Lexmark X658DME | User Guide - Page 113
(such as magazine clippings). Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a - Lexmark X658DME | User Guide - Page 114
the PostScript printer driver for your printer. 1 From your software program, click File > Print. 2 From the Print window, select your printer, and then . If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique name for the shortcut - Lexmark X658DME | User Guide - Page 115
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number. To create : If the address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first into the - Lexmark X658DME | User Guide - Page 116
Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch - Lexmark X658DME | User Guide - Page 117
are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the Advanced Options. 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will fax log 1 Type the printer IP address into the address field of your Web browser - Lexmark X658DME | User Guide - Page 118
Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax the size of the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph - Lexmark X658DME | User Guide - Page 119
scanned and sent to a fax destination. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed scheduled to be sent, the fax is sent the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Contrast, - Lexmark X658DME | User Guide - Page 120
business graphics, and brochures. Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at - Lexmark X658DME | User Guide - Page 121
address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From - Lexmark X658DME | User Guide - Page 122
Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a be another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending a guides. 3 On the home screen, touch FTP. 4 Type the - Lexmark X658DME | User Guide - Page 123
adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name or part of the name If you do not know the IP address of the printer, then print a network setup page and locate the support person. 4 Click FTP Shortcut Setup. 5 Enter the appropriate - Lexmark X658DME | User Guide - Page 124
"Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark X658DME | User Guide - Page 125
provided free by Adobe at www.adobe.com. • Secure PDF-Creates an encrypted PDF file that protects the file contents from unauthorized access • TIFF by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo - Lexmark X658DME | User Guide - Page 126
contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo Use Photo mode when the original document is composed mostly of photos printed on a laser mode? printer or taken from a magazine or newspaper. - Lexmark X658DME | User Guide - Page 127
to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over in the Scan Profile list on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. - Lexmark X658DME | User Guide - Page 128
into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Custom Text - BW PDF Text - BW TIFF Photo - Color JPEG Photo - Color TIFF Text/Photo - BW PDF Text/Photo - Color PDF To customize the scan - Lexmark X658DME | User Guide - Page 129
size is usually larger than an equivalent JPEG. • Secure PDF-Creates an encrypted PDF file that protects the file contents from unauthorized access • XPS This increases the amount of information saved. Color This option tells the printer the color of the original documents. You can select Gray, BW ( - Lexmark X658DME | User Guide - Page 130
fine line art. • Use Text/Photo mode when scanning an original document that contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or - Lexmark X658DME | User Guide - Page 131
users a With a document open, click File > Print. b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed. Note: To print on a specific designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large - Lexmark X658DME | User Guide - Page 132
the transparencies being considered for use before buying large quantities. When printing on transparencies: • Feed transparencies from a 250‑sheet tray, a 550‑sheet tray, or the multipurpose feeder. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor - Lexmark X658DME | User Guide - Page 133
, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Feed labels from a 250‑sheet tray, a 550‑sheet tray, or the multipurpose feeder. • Use labels designed specifically for laser printers. Check with the manufacturer or - Lexmark X658DME | User Guide - Page 134
other paper handling problems. • Check printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs. Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer sources including Lexmark Document Solutions Suite (LDSS) - Lexmark X658DME | User Guide - Page 135
. For a confidential job, also enter a four‑digit PIN. 5 Click OK or Print, and then go to the printer to release the job. 6 On the home screen, touch Held jobs. 7 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the - Lexmark X658DME | User Guide - Page 136
a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi‑Speed - Lexmark X658DME | User Guide - Page 137
you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down 2 ABC and 6 MNO while turning the printer on. 3 Release the buttons - Lexmark X658DME | User Guide - Page 138
print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: 1 Click . 2 Click Control Panel. 3 Click Hardware and Sound. 4 Click Printers. 5 Double‑click the printer icon. 6 Select the job to cancel. 7 From the keyboard, press Delete. In Windows XP - Lexmark X658DME | User Guide - Page 139
Printing 139 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. - Lexmark X658DME | User Guide - Page 140
printer is printing. Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides information, see "Paper types and weights supported by the printer" on page 91. • Do not - Lexmark X658DME | User Guide - Page 141
jam: 9 6,7,8 2 9 1 4 2 5 1 4 3 3 Jam numbers Area 1 200-202 Printer 2 230-239 Duplex unit 3 240-249 Paper tray 4 250 Multipurpose feeder 5 260 Envelope feeder 6 200 and 201 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Lower the multipurpose feeder door. - Lexmark X658DME | User Guide - Page 142
Clearing jams 142 3 Push the release latch, and then open the front cover. 3 4 Lift and pull the print cartridge out of the printer. Warning-Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. - Lexmark X658DME | User Guide - Page 143
the paper from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch - Lexmark X658DME | User Guide - Page 144
Clearing jams 144 230-239 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Pull down the bottom rear door. 4 Push the tab down. 5 Remove the jammed paper. 6 Close the bottom rear door. 7 Insert the standard tray. 8 Touch Continue. - Lexmark X658DME | User Guide - Page 145
Clearing jams 145 240-249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper, and then close the tray. 4 Touch Continue. 5 If the - Lexmark X658DME | User Guide - Page 146
Clearing jams 146 250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. - Lexmark X658DME | User Guide - Page 147
cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more information, see "200 and 201 paper jams" on - Lexmark X658DME | User Guide - Page 148
Clearing jams 148 283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. - Lexmark X658DME | User Guide - Page 149
Clearing jams 149 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Close the staple guard. 6 Press down on the staple guard until it snaps into place. - Lexmark X658DME | User Guide - Page 150
holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then - Lexmark X658DME | User Guide - Page 151
Clearing jams 151 5 Open the bottom ADF door, and then remove any jammed pages. 1 2 6 Close the bottom ADF door and scanner cover. 7 Touch Restart Job. - Lexmark X658DME | User Guide - Page 152
1 Only appears if a wireless card is installed. 2 Depending on the printer setup, this menu item appears as Standard Network or Network . Security Edit Drive Menu Print Settings Help Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide - Lexmark X658DME | User Guide - Page 153
Understanding printer menus 153 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual • Automatic size sensing is not supported for Oficio, Folio, or Statement paper sizes. • The 2000‑sheet tray supports A4, Letter, and Legal paper sizes - Lexmark X658DME | User Guide - Page 154
Understanding printer menus 154 Menu item Description Tray Type Plain Paper for Tray 1. Custom Type is the factory default setting for all other trays. • If available, a user‑defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking. If - Lexmark X658DME | User Guide - Page 155
Understanding printer menus 155 Menu item Description MP Feeder Type Plain A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Note: A4 is the international factory default setting. Letter is the US factory default setting. - Lexmark X658DME | User Guide - Page 156
installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the - Lexmark X658DME | User Guide - Page 157
Understanding printer menus 157 Envelope Enhance The envelope conditioner significantly reduces the wrinkling of specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific - Lexmark X658DME | User Guide - Page 158
Understanding printer menus 158 Menu item Recycled Texture Smooth Normal Rough Labels Texture Smooth Smooth Normal Rough Description Specifies the relative texture of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the labels - Lexmark X658DME | User Guide - Page 159
Understanding printer menus 159 Menu item Heavy Texture Smooth Normal Rough Rough Texture Smooth Normal Rough Custom Texture Smooth Normal Rough Description Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the - Lexmark X658DME | User Guide - Page 160
Understanding printer menus 160 Menu item Bond Weight specific tray Note: Normal is the factory default setting. Specifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported - Lexmark X658DME | User Guide - Page 161
2‑sided printing occurs for all jobs that specify Rough as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh - Lexmark X658DME | User Guide - Page 162
Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided type with a factory default Custom Type name or a user‑defined Custom Name created from the Embedded Web Server or MarkVision - Lexmark X658DME | User Guide - Page 163
User Default 30% 40% 50% 60% 70% 80% Description Specifies a custom scan size name and options. This name replaces a Custom Scan Size name in the printer is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex - Lexmark X658DME | User Guide - Page 164
Description Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. edge is shorter than the maximum width supported in the tray. Description Identifies installed output bins Note: Standard Bin - Lexmark X658DME | User Guide - Page 165
mailbox until a bin becomes full, and then the printer automatically diverts sheets to an overflow bin. • The an output bin. Selects an output bin for each supported paper type Available selections for each type are: Disabled supplies, the status of the network connection, and other - Lexmark X658DME | User Guide - Page 166
printer statistics such as supply information and details about printed pages Prints a report containing information about the network printer the printer Prints a report containing NetWare‑specific information about the network settings Note: This menu item appears only for printers with - Lexmark X658DME | User Guide - Page 167
disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be - Lexmark X658DME | User Guide - Page 168
menus 168 Menu item NPA Mode Off Auto Network Buffer Auto 3K to Job Buffering Off On Auto Mac Binary PS On Off Auto Description Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol - Lexmark X658DME | User Guide - Page 169
"LexLink menu" on page 174 Note: The Wireless menu appears only when the printer is connected to a wireless network. SMTP Setup menu Use the following menu to factory default setting for Use SSL. Specifies the type of user authentication required for scan to e‑mail privileges Note: "No authentication - Lexmark X658DME | User Guide - Page 170
. • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail. Network Reports menu This menu is available from the Network/ the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and - Lexmark X658DME | User Guide - Page 171
is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or - Lexmark X658DME | User Guide - Page 172
using the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser. Note: Yes is the factory default setting. Lets you view or change the current WINS - Lexmark X658DME | User Guide - Page 173
View Signal Quality View Security Mode Description Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an Description Activates AppleTalk support Note: On is the factory default setting. Shows the assigned - Lexmark X658DME | User Guide - Page 174
Network Number Select SAP Frames Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. Lets you view the assigned NetWare login name Note: This can be changed only from the - Lexmark X658DME | User Guide - Page 175
emulation if the PCL SmartSwitch setting is On. It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off. NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined - Lexmark X658DME | User Guide - Page 176
. Sets the network address, netmask, or gateway information for an external print server that is attached to the printer using a USB cable. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Parallel menu This menu appears only if - Lexmark X658DME | User Guide - Page 177
item NPA Mode On Off Auto Parallel Buffer Disabled Auto 3K to Job Buffering Off On Auto Advanced Status On Off Protocol Standard Fastbytes Description Sets the printer to is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. - Lexmark X658DME | User Guide - Page 178
menus 178 Menu item Honor Init On Off Parallel Mode 2 On Off Mac Binary PS On Off Auto Parallel With ENA ENA Address ENA Netmask ENA Gateway Description Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default - Lexmark X658DME | User Guide - Page 179
menus 179 Menu item PS SmartSwitch On Off NPA Mode On Off Auto Serial Buffer Disabled Auto 3K to Job Buffering Off On Auto Description Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the - Lexmark X658DME | User Guide - Page 180
the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port - Lexmark X658DME | User Guide - Page 181
Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked out. Settings range from 1-50. 3 attempts is the factory default - Lexmark X658DME | User Guide - Page 182
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark X658DME | User Guide - Page 183
the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. - Lexmark X658DME | User Guide - Page 184
Understanding printer menus 184 Menu item Delete Log Delete now Do not delete default settings enable the security audit log. Description Lets you view the current date and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default setting - Lexmark X658DME | User Guide - Page 185
Simplified Chinese Traditional Chinese Korean Japanese Eco‑Mode Off Energy Energy/Paper Paper ADF Loaded Beep Enabled Disabled 185 Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or - Lexmark X658DME | User Guide - Page 186
Understanding printer menus Menu item Quiet Mode Off On Run Initial setup Yes No Keyboard amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little noise as possible. Instructs the printer to run the setup wizard Notes: - Lexmark X658DME | User Guide - Page 187
Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate Message Displayed Information (continued) Paper Jam Load Paper Service Service Name Zero Configuration Name Cartridge - Lexmark X658DME | User Guide - Page 188
Understanding printer menus Menu item Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Time Format 12 hour - Lexmark X658DME | User Guide - Page 189
printer menus Menu item Output Lighting Standard Bin LED Normal/Standby Mode Bright Dim Off Power Saver Bright Dim Off Output Option Bin LEDs Normal/Standby Mode is selected, the Allow Custom Job Scans setting can be enabled for specific jobs. Specifies how a scanned job should be reloaded if a paper - Lexmark X658DME | User Guide - Page 190
Menu item Location Alarms Alarm Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout Disabled 5-255 Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode Disabled 2-240 Timeouts Screen Timeout 15-300 190 Description Specifies the location of the printer Note: The location will be - Lexmark X658DME | User Guide - Page 191
Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect On Off 191 Description Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When - Lexmark X658DME | User Guide - Page 192
to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored - Lexmark X658DME | User Guide - Page 193
Understanding printer menus 193 Menu item Paper Saver Off 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders On Off Collate On Off Staple On - Lexmark X658DME | User Guide - Page 194
Understanding printer menus 194 Menu item Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray Manual Feeder Envelope Feeder Darkness 1-9 Output Bin Standard Bin Bin Number of Copies Header/Footer Top left Top left Off Date/Time Page number Bates number - Lexmark X658DME | User Guide - Page 195
Understanding printer menus 195 Menu item Header/Footer Top right Top right Off Date/Time Page number Bates number Custom text Print on All pages First page - Lexmark X658DME | User Guide - Page 196
Understanding printer menus 196 Menu item Header/Footer Bottom right Bottom right Off Date/Time Page number Bates number Custom text Print on All pages First page - Lexmark X658DME | User Guide - Page 197
Understanding printer menus 197 Menu item Color Dropout Color Dropout None Red Green Blue Default Red Creates a sample copy of the original document Note: Off is the factory default setting. Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. - Lexmark X658DME | User Guide - Page 198
setting for all Fax Cover Page options. Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Use a regular telephone to - Lexmark X658DME | User Guide - Page 199
. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Description Specifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option. Specifies type of caller ID being used - Lexmark X658DME | User Guide - Page 200
setting. Specifies the number of minutes between redials Enables switchboard blind dialing without a dial tone Enables Error Correction Mode for fax jobs Lets you send faxes by scanning at the printer Allows driver to fax jobs to be sent by the printer Lets you save fax numbers as shortcuts in the - Lexmark X658DME | User Guide - Page 201
Understanding printer menus 201 Menu item Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning On Off Scan Preview On Off Background Removal ‑4 to +4 Auto Center On Off - Lexmark X658DME | User Guide - Page 202
size of the paper loaded in the designated fax source Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to print an incoming fax Specifies an output bin for received faxes Note: Bin 1 is available only when the finisher is installed. Enables - Lexmark X658DME | User Guide - Page 203
Understanding printer menus 203 Menu item Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Forward to Fax E‑mail FTP LDSS eSF Forward to Shortcut Block No Name Fax On Off Banned Fax List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding - Lexmark X658DME | User Guide - Page 204
Understanding printer menus 204 Menu item Auto Print Logs On Off Log Paper Source Tray Manual Feeder Logs Display Remote Station Name Dialed Number Enable Job Log On Off Enable Call Log On Off Log Output Bin Standard Bin Bin Speaker Settings Menu item Speaker Mode Always Off On until - Lexmark X658DME | User Guide - Page 205
Gateway Secondary SMTP Gateway Image Format PDF (.pdf) XPS (.xps) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 1-9 Description Lets you enter the information using the virtual keyboard on the printer touch screen Specifies SMTP server - Lexmark X658DME | User Guide - Page 206
Understanding printer menus 206 Menu item Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio ( - Lexmark X658DME | User Guide - Page 207
Understanding printer menus 207 Menu item E‑mail Server Setup Send me a copy Never or symbols are invalid entries for a path name Specifies the format of the file Sets the version of the PDF file that will be scanned to e‑mail Note: 1.5 is the factory default setting. Specifies the type of - Lexmark X658DME | User Guide - Page 208
Understanding printer menus 208 Menu item Color Gray Color Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement - Lexmark X658DME | User Guide - Page 209
printer menus 209 Menu item JPEG Quality Best for content 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual log Enables the Text/Photo mode to have smaller file - Lexmark X658DME | User Guide - Page 210
Understanding printer menus 210 Menu item Allow Save as Shortcut On Off Background Removal ‑4 to +4 Auto Center On Off Color Dropout Color Dropout None Red Green Blue - Lexmark X658DME | User Guide - Page 211
Understanding printer menus 211 FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.6 Content Text/Photo Photograph Text Color Gray Color Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Description Specifies - Lexmark X658DME | User Guide - Page 212
Understanding printer menus 212 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS - Lexmark X658DME | User Guide - Page 213
printer menus 213 Menu item Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual setting. Specifies an output bin for the FTP log Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when Color is set - Lexmark X658DME | User Guide - Page 214
Understanding printer menus 214 Menu item Contrast 0-5 Best for content Mirror Image On Off Negative Image On Off Shadow Detail 0-4 Scan edge to edge On Off Sharpness 0-5 Flash Drive menu Scan Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.6 - Lexmark X658DME | User Guide - Page 215
Understanding printer menus 215 Menu item Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. - Lexmark X658DME | User Guide - Page 216
Understanding printer menus 216 Menu item Photo JPEG Quality 5-90 JPEG Quality Best for • On is the factory default setting. • This menu item applies to all scan functions. Enables the Text/Photo mode to have smaller file sizes by using 1‑bit images when Color is set to Off Note: 8 bit is the - Lexmark X658DME | User Guide - Page 217
Menu item Copies Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Description Specifies which number of copies to print Specifies the paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of a - Lexmark X658DME | User Guide - Page 218
Understanding printer menus 218 Menu item Sides (Duplex) On Off Staple On Off Duplex Binding Long Edge Short Edge Orientation Auto Portrait Landscape N‑up (pages/side) Off 2 - Lexmark X658DME | User Guide - Page 219
menus 219 Menu item Separator Source Tray Manual Feeder Envelope Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Specifies a paper source Specifies whether blank pages are inserted in a print - Lexmark X658DME | User Guide - Page 220
at the boundary. • The Whole Page setting allows the image to be moved into the non‑printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting only affects pages printed using a PCL 5e interpreter. This setting has no - Lexmark X658DME | User Guide - Page 221
The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and software program: for Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File > Print - Lexmark X658DME | User Guide - Page 222
Understanding printer menus 222 Menu item Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Separator Sheets None Between Copies Between Jobs Between Pages Specifies the orientation of a multiple‑page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. - Lexmark X658DME | User Guide - Page 223
printer menus 223 Menu item N‑up Border None Solid Staple Job Off On Offset Pages Off Between Jobs Between Copies Quality menu Menu item Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner The printer driver default - Lexmark X658DME | User Guide - Page 224
Lines using the Embedded Web Server, type the network printer IP address in a browser window. Adjusts the gray value of printed output Note: Auto is the factory default setting. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will - Lexmark X658DME | User Guide - Page 225
1-10 LCD Brightness 1-10 PDF menu Menu item Scale to Fit Yes No Description Removes downloads from the printer hard disk, including all held the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation - Lexmark X658DME | User Guide - Page 226
Read/Write, Write, or password protected. • Download appears only if applicable and shows all the fonts downloaded into printer RAM. • All shows all fonts available to any option. Identifies a specific font and the option where it is stored Notes: • Courier 10 is the factory default setting. • The - Lexmark X658DME | User Guide - Page 227
Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page - Lexmark X658DME | User Guide - Page 228
Understanding printer menus Menu item Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = - Lexmark X658DME | User Guide - Page 229
Understanding printer menus 229 HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate - Lexmark X658DME | User Guide - Page 230
Understanding printer menus 230 Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit On Off Invert On Off Scaling Anchor Top Left Best - Lexmark X658DME | User Guide - Page 231
are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making - Lexmark X658DME | User Guide - Page 232
Continue to continue the job if the correct size and type are loaded in the tray, and this size and type are specified in the printer control panel Paper menu. Note: If you touch Continue when there is no paper in the tray, the job is not continued. • Touch Cancel job - Lexmark X658DME | User Guide - Page 233
If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly - Lexmark X658DME | User Guide - Page 234
Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The printer is in Fax Server mode, but the Fax Server setup has not - Lexmark X658DME | User Guide - Page 235
the envelope feeder. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the current job. Install Tray Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified - Lexmark X658DME | User Guide - Page 236
that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Load manual feeder with is a paper type or size. Try one or more of the following - Lexmark X658DME | User Guide - Page 237
. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the - Lexmark X658DME | User Guide - Page 238
. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bins. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the - Lexmark X658DME | User Guide - Page 239
the paper does not clear the message, then touch Continue. Remove paper from all bins Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from bin Remove - Lexmark X658DME | User Guide - Page 240
Held Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored. Scan Document to clear the message. If the message appears again, contact your system support person. - Lexmark X658DME | User Guide - Page 241
The printer is waiting to redial the fax number. Wait for the message to clear. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number - Lexmark X658DME | User Guide - Page 242
printer messages 242 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. • Check tray length and width guides memory to support Resource Save - Lexmark X658DME | User Guide - Page 243
. • Cancel the current print job. • Install additional printer memory. 42.xy Cartridge region mismatch Install a print cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following - Lexmark X658DME | User Guide - Page 244
network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Serial option error is the number of the serial option. Try one - Lexmark X658DME | User Guide - Page 245
item is not set to Disabled. 56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Standard USB port disabled - Lexmark X658DME | User Guide - Page 246
56 USB port disabled is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs - Lexmark X658DME | User Guide - Page 247
off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible envelope feeder Try one or more of the following: • Remove the envelope feeder. • Touch Continue to clear the message - Lexmark X658DME | User Guide - Page 248
printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Replace the print cartridge instructed to scan using the ADF but there is - Lexmark X658DME | User Guide - Page 249
the scanner cover. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 841‑846 Scanner Service Error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly - Lexmark X658DME | User Guide - Page 250
printer messages 250 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark - Lexmark X658DME | User Guide - Page 251
to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a new print job. Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems - Lexmark X658DME | User Guide - Page 252
scanner cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down 2 ABC and 6 MNO while turning the - Lexmark X658DME | User Guide - Page 253
steps until the position on the page of the Quick Test copy closely matches the original. 9 Touch Back. 10 Touch Exit Configuration. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. - Lexmark X658DME | User Guide - Page 254
on the home screen, then print a menu settings page to review the status of the supplies. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of your Web browser. Note - Lexmark X658DME | User Guide - Page 255
other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Ordering print cartridges When 88 Cartridge low appears or when the print - Lexmark X658DME | User Guide - Page 256
Maintaining the printer 256 Part name Lexmark Return Program Cartridge High Yield Print Cartridge X651H21P Extra High Yield Print Cartridge X654X21P High Yield Return Program Print Cartridge for Label Applications X651H04P Extra High Yield Return Program Print Cartridge for Label - Lexmark X658DME | User Guide - Page 257
T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name T1 fuser T2 fuser Part number 40X1870 (100 V) 40X4418 ( part number for your specific printer. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges - Lexmark X658DME | User Guide - Page 258
Part name Staple Cartridges-3 pack Part number 25A0013 Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions - Lexmark X658DME | User Guide - Page 259
these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring - Lexmark X658DME | User Guide - Page 260
Maintaining the printer 260 5 5 3 2 1 1 Right Side 20 cm (8 in.) 2 Left Side 31 cm (12 in.) 3 Front 51 cm (20 in.) 4 Rear 20 cm (8 in.) 5 Top 31 cm (12 in.) 4 3 2 4 1 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a - Lexmark X658DME | User Guide - Page 261
's Guide on the Lexmark Web site at www.lexmark.com. Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts - Lexmark X658DME | User Guide - Page 262
See your system support person to set up the e‑mail server. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: 1 Type the printer IP address into - Lexmark X658DME | User Guide - Page 263
Administrative support 263 Adjusting Power Saver Available settings range from 1-240 minutes. The factory default is 30 minutes. To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following: Using the Embedded Web Server 1 Type the printer IP - Lexmark X658DME | User Guide - Page 264
Administrative support 264 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch . - Lexmark X658DME | User Guide - Page 265
or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on. If Ready does not appear, then turn the printer off and contact Customer Support. Solving printing problems Multiple‑language PDFs do not print The documents contain - Lexmark X658DME | User Guide - Page 266
Troubleshooting 266 Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. - Lexmark X658DME | User Guide - Page 267
Troubleshooting 267 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE - Lexmark X658DME | User Guide - Page 268
Troubleshooting 268 Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides THE PRINTER HAS ENOUGH MEMORY Add printer memory or an - Lexmark X658DME | User Guide - Page 269
Troubleshooting 269 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready - Lexmark X658DME | User Guide - Page 270
Troubleshooting 270 CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with - Lexmark X658DME | User Guide - Page 271
Troubleshooting 271 Partial document or photo copies These are possible solutions. supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem - Lexmark X658DME | User Guide - Page 272
Troubleshooting 272 Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: OTHER SOFTWARE PROGRAMS MAY BE - Lexmark X658DME | User Guide - Page 273
USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change - Lexmark X658DME | User Guide - Page 274
Troubleshooting 274 CHECK THE PRINTER a dial tone, then connect the printer to that wall jack. REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make - Lexmark X658DME | User Guide - Page 275
the phone to ring before answering. 6 Click Submit. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to put the - Lexmark X658DME | User Guide - Page 276
Troubleshooting alternative, dial the telephone number manually. Received fax has poor print problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge the IP address of the printer, then print a network setup - Lexmark X658DME | User Guide - Page 277
with the option, or go to www.lexmark.com/publications to view the option instruction sheet. MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see "Updating available options in the printer driver" on page 47. Paper trays These are - Lexmark X658DME | User Guide - Page 278
PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support users, specify the settings from Print Properties. • For Macintosh users, .lexmark.com/publications to view the envelope feeder instruction - Lexmark X658DME | User Guide - Page 279
Troubleshooting 279 Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not - Lexmark X658DME | User Guide - Page 280
Troubleshooting 280 CHECK THE PAPER GUIDES Move the guides in problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer - Lexmark X658DME | User Guide - Page 281
material is properly removed. Reinstall the print cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges These - Lexmark X658DME | User Guide - Page 282
Troubleshooting 282 MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: CHECK THE GUIDES Move - Lexmark X658DME | User Guide - Page 283
Troubleshooting 283 Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change - Lexmark X658DME | User Guide - Page 284
Troubleshooting 284 Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer Windows users, specify the type from Print Properties. • For Macintosh users, specify - Lexmark X658DME | User Guide - Page 285
Troubleshooting 285 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the - Lexmark X658DME | User Guide - Page 286
paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to - Lexmark X658DME | User Guide - Page 287
printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge - Lexmark X658DME | User Guide - Page 288
and shake it from side to side to redistribute the toner, and then reinstall it. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. - Lexmark X658DME | User Guide - Page 289
path around the print cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background - Lexmark X658DME | User Guide - Page 290
Troubleshooting 290 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check - Lexmark X658DME | User Guide - Page 291
, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For - Lexmark X658DME | User Guide - Page 292
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark X658DME | User Guide - Page 293
and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible - Lexmark X658DME | User Guide - Page 294
with the instruction manual, may user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part applicable if your printer has a wireless - Lexmark X658DME | User Guide - Page 295
Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors /registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est the user may be required to take adequate measures. - Lexmark X658DME | User Guide - Page 296
by the CE marking. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum - Lexmark X658DME | User Guide - Page 297
andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette or any organization, required by the end-user to install and operate this product at in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average - Lexmark X658DME | User Guide - Page 298
WEEE logo signifies specific recycling programs and Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies the RJ-11C Universal Service Order Code (USOC) REN for this product is part of the product identifier that has - Lexmark X658DME | User Guide - Page 299
the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence - Lexmark X658DME | User Guide - Page 300
. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant to Telecom's specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, - Lexmark X658DME | User Guide - Page 301
(Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service - Lexmark X658DME | User Guide - Page 302
. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended - Lexmark X658DME | User Guide - Page 303
sum of each mode's energy usage. Statement of Limited Warranty Lexmark X651de, Lexmark X652de, Lexmark X654de, Lexmark X656de, Lexmark X656dte, Lexmark X658d, Lexmark X658de, Lexmark X658dme, Lexmark X658dfe, Lexmark X658dte, Lexmark X658dtme, Lexmark X658dtfe Lexmark International, Inc., Lexington - Lexmark X658DME | User Guide - Page 304
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark X658DME | User Guide - Page 305
limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. LEXMARK SOFTWARE LIMITED WARRANTY AND provided by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio/visual - Lexmark X658DME | User Guide - Page 306
LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE you specific legal Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part end-user. - Lexmark X658DME | User Guide - Page 307
, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide - Lexmark X658DME | User Guide - Page 308
terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software - Lexmark X658DME | User Guide - Page 309
cartridge 241 31 Replace defective cartridge 241 32 Cartridge part number unsupported by device 241 34 Short paper 242 35 Insufficient memory to support 841‑846 Scanner Service Error 249 88 Cartridge low 248 88.yy Cartridge nearly low 248 88.yy Replace cartridge 248 900-999 Service 249 - Lexmark X658DME | User Guide - Page 310
supplies 254 contacting Customer Support 291 control panel, printer 18 copy quality adjusting 98 improving 105 copy screen options 102, 103, 104 Copy Settings menu 192 copy troubleshooting up e‑mail alerts 261 Embedded Web Server Administrator's Guide 261 emission notices 294, 295, 296, 297 enlarging - Lexmark X658DME | User Guide - Page 311
cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 installation wireless network 49, 50 installing options in driver 47 printer software 46 installing printer software adding options 47 Internal Solutions Port installing 32 troubleshooting manual - Lexmark X658DME | User Guide - Page 312
Mode (Analog Fax Setup) 197 Fax Mode 226 PDF 225 page 46 Networking Guide 261 No cartridges 258 transfer roller 257 ordering supplies troubleshooting message remains after jam is cleared 280 paper jams avoiding 140 Paper Loading menu 161 Paper Size/Type menu 153 paper sizes supported by the printer - Lexmark X658DME | User Guide - Page 313
streaked vertical lines 289 toner fog or background shading 289 toner rubs off 290 toner specks 290 print troubleshooting error reading USB drive cartridge 241 31 Replace defective cartridge 241 32 Cartridge part number unsupported by device 241 34 Short paper 242 35 Insufficient memory to support - Lexmark X658DME | User Guide - Page 314
options troubleshooting 2000‑sheet tray 278 4‑bin mailbox 278 envelope feeder 278 flash memory card 279 hard disk with adapter 279 high capacity output expander 278 Internal Solutions Port 279 memory card 279 option not working 277 paper trays 277 StapleSmart finisher 278 printer problems, solving - Lexmark X658DME | User Guide - Page 315
USB menu 175 staple cartridges ordering 258 status of supplies, checking 254 storing paper 88 supplies 253 subject and message troubleshooting checking an unresponsive printer 265 checking an unresponsive scanner 271 contacting Customer Support 291 solving basic printer problems 265 troubleshooting - Lexmark X658DME | User Guide - Page 316
PDFs do not print 265 paper curl 284 paper frequently jams 279 tray linking does not work 268 unexpected page breaks occur 268 troubleshooting, streaked vertical lines 289 toner fog or background shading 289 toner rubs off 290 toner specks 290 troubleshooting, printer options 2000‑sheet tray
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 |
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X651de, X652de, X654de, X656de,
X656dte, X658d, X658de, X658dme,
X658dfe, X658dte, X658dtme,
X658dtfe
User's Guide
August 2011
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
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Lexington, Kentucky 40550