Lexmark X940 User Guide
Lexmark X940 Manual
 |
View all Lexmark X940 manuals
Add to My Manuals
Save this manual to your list of manuals |
Lexmark X940 manual content summary:
- Lexmark X940 | User Guide - Page 1
X940e, X945e User's Guide August 2011 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. - Lexmark X940 | User Guide - Page 2
and unlinking trays...39 Linking trays ...39 Unlinking trays ...39 Changing a Custom Type name...40 Assigning a custom paper type name ...41 Paper and specialty media guide 42 Paper guidelines...42 Paper characteristics...42 - Lexmark X940 | User Guide - Page 3
47 Using card stock...47 Storing paper...48 Supported paper sizes, types, and weights 48 Paper sizes supported by the printer...48 Paper types and weights supported by the printer 50 Paper types and weights supported by the finisher 50 Supported finishing features ...51 Copying...54 Making copies - Lexmark X940 | User Guide - Page 4
Contents 4 Canceling a copy job while the document is in the ADF 62 Canceling a copy job while copying pages using the scanner glass 62 Canceling a copy job while the pages are being printed 63 Understanding the copy screens and options 63 Copy from ...63 Copy to...63 Scale ...63 Darkness ... - Lexmark X940 | User Guide - Page 5
Contents 5 Send As ...73 Content ...73 Advanced Options...73 Faxing...74 Getting the printer ready to fax...74 Choosing a fax connection...74 Using an RJ11 adapter ...75 Connecting directly to a telephone wall jack in Germany 78 Connecting to a telephone ...79 Connecting to an answering machine - Lexmark X940 | User Guide - Page 6
Contents 6 Scanning to an FTP address 93 Scanning to an FTP address...93 Scanning to an FTP address using the keypad 93 Scanning to an FTP address using a shortcut number 94 Scanning to an FTP address using the address book 94 Creating shortcuts...94 Creating an FTP destination shortcut using - Lexmark X940 | User Guide - Page 7
Contents 7 Holding jobs in the printer ...102 Printing confidential and other held jobs from Windows 102 Printing confidential and other held jobs from a Macintosh computer 103 Printing from a USB flash memory device 104 Printing information pages...105 Printing a menu settings page ...105 - Lexmark X940 | User Guide - Page 8
Contents 8 Paper Texture menu ...132 Paper Loading menu ...133 Custom Types menu ...134 Custom Names menu ...134 Custom Bin Names menu ...135 Universal Setup menu...135 Bin Setup menu...136 Reports menu...136 Reports menu ...136 Settings menu...138 General Settings menu ...138 Copy Settings menu - Lexmark X940 | User Guide - Page 9
settings...233 Supporting IPSec...234 Supporting SNMPv3...234 Using 802.1x authentication...235 Creating an administrative password...235 Using Secure mode...236 Troubleshooting 237 Checking an unresponsive printer...237 Door A will not shut properly...237 Solving printing problems...238 Multiple - Lexmark X940 | User Guide - Page 10
too long or freezes the computer 244 Poor scanned image quality...245 Partial document or photo scans...245 Cannot scan from a computer ...245 Solving fax problems...246 Caller ID is not shown ...246 Cannot send or receive a fax ...246 Can send but not receive faxes...247 Can receive but not send - Lexmark X940 | User Guide - Page 11
shading appears on the page 260 Toner rubs off ...260 Toner specks ...260 Transparency print quality is poor...261 Uneven print density ...261 Solving color quality problems...261 FAQ about color printing ...261 Contacting Customer Support...264 Notices...265 Edition notice...265 Industry - Lexmark X940 | User Guide - Page 12
service or repairs, other than those described in the user documentation, to a professional service Lexmark components. The safety features of some parts may not always be obvious. Lexmark must understand the section in your operating instructions that discusses the guidelines for selecting - Lexmark X940 | User Guide - Page 13
Safety information 13 CAUTION-POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer. CAUTION-POTENTIAL INJURY: If you are - Lexmark X940 | User Guide - Page 14
Learning about the printer 14 Learning about the printer Printer configurations Basic models 1 Automatic Document Feeder (ADF) 2 Control panel 3 Standard exit bin 4 Standard 520-sheet tray (Tray 1) 5 Cabinet or high capacity feeder. The high capacity feeder consists of: 520‑sheet tray (Tray 2) - Lexmark X940 | User Guide - Page 15
Learning about the printer 15 Understanding the ADF and scanner glass ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can - Lexmark X940 | User Guide - Page 16
Learning about the printer 16 Understanding the control panel 1 2 ABC DEF GHI JKL MNO PQRS TUV WXYZ 3 Control panel item 1 Display 2 Indicator light 3 Keypad 4 87 5 6 Description View scanning, copying, faxing, and printing options as well as status and error messages. Indicates the - Lexmark X940 | User Guide - Page 17
if the entire number is deleted by pressing numerous times. In the Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire line is deleted, another press of causes the cursor to move up - Lexmark X940 | User Guide - Page 18
or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what the user should do so the Transfer Protocol (FTP) menus. Note: This function must be set up by your system support person. Once it is set up, it appears as a display item. 8 Fax - Lexmark X940 | User Guide - Page 19
Learning about the printer 19 Button Button name Unlock Device Cancel Jobs Function This button appears on the screen when the printer is locked. The control panel buttons and shortcuts cannot be used while it appears. Touching this button opens a PIN entry screen. Entering the correct PIN - Lexmark X940 | User Guide - Page 20
Learning about the printer 20 Sample screen one Button Button name Scroll down Function Opens a drop‑down list Left scroll decrease button Scrolls to another value in decreasing order Right scroll increase button Scrolls to another value in increasing order Left arrow button Right arrow - Lexmark X940 | User Guide - Page 21
Learning about the printer Button Button name Back Back 21 Function When the button is shaped like this, no other navigation is possible from this screen except to go back. When the button is shaped like this, both forward and backward navigation is possible from this screen. Sample screen two - Lexmark X940 | User Guide - Page 22
Learning about the printer 22 Button Button name Cancel Jobs Continue Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • - Lexmark X940 | User Guide - Page 23
Learning about the printer Features Feature Feature name Menus > Settings > Copy Menu trail line Settings > Number of Copies Attendance message alert 23 Description A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at - Lexmark X940 | User Guide - Page 24
off as well, and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available options Memory - Lexmark X940 | User Guide - Page 25
Installing options 25 Accessing the system board to install internal options CAUTION-POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before installing an internal option. If you have any other devices attached to the printer, turn them off as well and unplug - Lexmark X940 | User Guide - Page 26
Installing options 4 3 26 1 2 1 Firmware and flash memory card connectors 2 Memory card connector 3 Internal print server connector 4 Hard disk Installing a memory card CAUTION-POTENTIAL INJURY: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the - Lexmark X940 | User Guide - Page 27
Installing options 27 4 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Reinstall the system board. Installing a flash memory or firmware card The system board has two - Lexmark X940 | User Guide - Page 28
Installing options 28 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • - Lexmark X940 | User Guide - Page 29
Installing options 29 Installing an internal print server or port interface card CAUTION-POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before installing an internal option. If you have any other devices attached to the printer, turn them off as well and - Lexmark X940 | User Guide - Page 30
Installing options 30 6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to the system board tray. 7 Reinstall the system board. Reinstalling the system board Warning-Potential Damage: System board electrical components are easily - Lexmark X940 | User Guide - Page 31
Installing options 31 Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port. Connect the - Lexmark X940 | User Guide - Page 32
the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually. The it may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays in - Lexmark X940 | User Guide - Page 33
the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guides. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level - Lexmark X940 | User Guide - Page 34
‑edge orientation 34 Short‑edge orientation 6 Make sure the paper guides are secure against the edges of the paper. 7 Align the not both. Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and statement‑size print jobs. The Size Sensing setting does not affect - Lexmark X940 | User Guide - Page 35
in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray: 1 Grasp the handle, and open the tray. 2 Squeeze the length guide tab inward as shown, and slide the guide - Lexmark X940 | User Guide - Page 36
Loading paper and specialty media 36 4 Load the paper stack with the recommended print side faceup. 5 Make sure the paper guides are secure against the edges of the paper. 6 Insert the tray into the printer. 7 If a different type of paper was loaded than the type previously - Lexmark X940 | User Guide - Page 37
Loading paper and specialty media 37 1 Pull the multipurpose feeder tray down. 2 Grasp the extension, and gently pull it out until it is fully extended. 3 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. - Lexmark X940 | User Guide - Page 38
, and statement paper with the recommended print side facedown and the short edge of the paper entering the printer first. Notes: - Adjust the additional paper guide to accommodate SRA3 and 12 x 19 paper sizes. - Do not exceed the maximum stack height by forcing paper under the stack height limiter - Lexmark X940 | User Guide - Page 39
or millimeters) • Portrait Height and Portrait Width • Feed Direction Note: The smallest supported Universal size is 100 x 148 mm (3.9 x 5.8 in.); the largest is paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from - Lexmark X940 | User Guide - Page 40
size to change the Paper Size setting for a tray automatically. Paper Size settings for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded - Lexmark X940 | User Guide - Page 41
Loading paper and specialty media 41 Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the control panel, touch . 3 Touch Paper Menu. 4 Touch Paper Size/Type. 5 Touch the tray - Lexmark X940 | User Guide - Page 42
guide 42 Paper and specialty media guide we recommend 90 g/m2 (24 lb) or heavier paper. Note: Duplex is supported only for 63 g/m2-170 g/m2 (17 lb-45 lb bond) paper. can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to - Lexmark X940 | User Guide - Page 43
guide 43 Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems jams and helps ensure trouble‑free printing. To by the resin in toner. Inks that are - Lexmark X940 | User Guide - Page 44
guide 44 Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Using recycled paper As an environmentally conscious company, Lexmark supports still cause paper feeding problems. Using letterhead Check with - Lexmark X940 | User Guide - Page 45
Paper and specialty media guide 45 Loading letterhead in the 520‑sheet trays Long‑edge orientation Without finisher With finisher installed Short‑edge orientation Without finisher With finisher installed Loading - Lexmark X940 | User Guide - Page 46
media guide 46 durability depend on the transparencies used. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter‑size transparencies. Using - Lexmark X940 | User Guide - Page 47
buying large quantities. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • From MarkVision Professional, Print Properties, or the control panel, set - Lexmark X940 | User Guide - Page 48
guide 48 • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions 520‑sheet trays High - Lexmark X940 | User Guide - Page 49
Paper and specialty media guide 49 Paper size Dimensions 520‑sheet trays High capacity (standard . This setting applies to all automatic trays except the multipurpose feeder. The multipurpose feeder can support both sizes. 2 Measurements apply to simplex (one‑sided) printing only. For duplex (two - Lexmark X940 | User Guide - Page 50
Paper and specialty media guide 50 Paper types and weights supported by the printer The printer engine supports 60-220 g/m2 (16-60 lb) paper weights. The duplex unit supports 63-170 g/m2 (17-45 lb) paper weights. Paper type Plain Paper 520‑sheet trays Bond Letterhead Preprinted Colored Paper - Lexmark X940 | User Guide - Page 51
and specialty media guide 51 Paper type Glossy paper Horizontal transport Finisher standard unit bin (500 sheets) (50 sheets) Bin 1 (1500/3000 sheets)* X Bin 2 (300 sheets) X Labels X X Transparencies X X Envelopes X X X * Bin 1 of the booklet finisher supports 1500 sheets. Bin - Lexmark X940 | User Guide - Page 52
Paper and specialty media guide 52 • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148 mm (5.8 in.). Finisher standard bin • The paper capacity is 500 sheets. • Envelopes and executive‑size paper are not supported in this bin. • - Lexmark X940 | User Guide - Page 53
Paper and specialty media guide 53 Bin 2 (booklet‑maker) Bin 2 is available only when the booklet finisher is installed. The paper capacity of Bin 2 (booklet‑maker) is 300 sheets or - Lexmark X940 | User Guide - Page 54
. 2 If you are loading a document into the ADF, adjust the paper guides. 3 From the control panel, press . Note: If an LDSS profile has installed, you may receive an error when attempting a quick copy. Contact your system support person for access. 4 If you placed the document on the scanner glass, - Lexmark X940 | User Guide - Page 55
(such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the - Lexmark X940 | User Guide - Page 56
(such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then select the - Lexmark X940 | User Guide - Page 57
57 5 Touch Copy to, and then touch Manual Feeder or the tray that contains the paper type Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then touch Mixed Letter/Legal. 5 Touch - Lexmark X940 | User Guide - Page 58
glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 From the Sides (Duplex) area reduce your output. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch Copy It. Adjusting copy - Lexmark X940 | User Guide - Page 59
scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Separator - Lexmark X940 | User Guide - Page 60
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the output you want. For example, if you - Lexmark X940 | User Guide - Page 61
glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 From the control panel, press . Note: If an LDSS profile has been you may receive an error when attempting a quick copy. Contact your system support person for access. 4 If you placed the document on the scanner glass, - Lexmark X940 | User Guide - Page 62
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch - Lexmark X940 | User Guide - Page 63
the difference. • If the type or size of paper that you want to copy onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original - Lexmark X940 | User Guide - Page 64
Copying 64 Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Color Touching the Color button tells the printer to copy the original document in color. Photo Touching the Photo button tells the printer to pay extra attention to shading or - Lexmark X940 | User Guide - Page 65
, and Draft. The word you pick will appear, faintly, in large print across each page. Note: A custom overlay can be created by your system support person. When a custom overlay is created, a button with an icon of that overlay will be available. Content This option enhances copy quality. Choose from - Lexmark X940 | User Guide - Page 66
Copying 66 Improving copy quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Printed Image mode? When should I use Photograph mode? Tip • Use text mode when text preservation is the main goal of the copy, and preserving images copied from the - Lexmark X940 | User Guide - Page 67
E-mailing 67 E-mailing ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one - Lexmark X940 | User Guide - Page 68
Manage Destinations. Note: You may be asked to enter a password. If you do not have an ID and password, get one from your system support person. 5 Click E-mail Destination Setup. 6 Type a unique name for the recipient, and then enter the e-mail address. Note: If you are entering multiple addresses - Lexmark X940 | User Guide - Page 69
glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e‑mail address scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter - Lexmark X940 | User Guide - Page 70
magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options. 6 Touch Color. 7 Touch E-mail It. Using profiles Creating an e-mail profile - Lexmark X940 | User Guide - Page 71
(such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options. 6 Touch the button that represents the file type you want to send - Lexmark X940 | User Guide - Page 72
E-mailing 72 Canceling an e-mail • When using the ADF, touch Cancel while Scanning... appears. • When using the scanner glass (flatbed), touch Cancel while Scanning... appears or while Scan the Next Page / Finish the Job appears. Understanding e-mail options Original Size This option opens a - Lexmark X940 | User Guide - Page 73
E-mailing 73 Send As This option sets the output (PDF, TIFF, or JPEG) for the scanned image. • PDF-Output is a single file. • TIFF-Output is a single file. If Multi-page TIFF is turned off in the Configuration menu, then the output is a series of one‑page files. • JPEG-Each page of the output is - Lexmark X940 | User Guide - Page 74
Faxing 74 Faxing ADF Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection - Lexmark X940 | User Guide - Page 75
Faxing 75 Equipment • The printer • A telephone • An answering machine • Three telephone cords • The printer • A telephone • A computer modem • Three telephone cords Benefits Receive both incoming voice messages and faxes. Send faxes using the computer or the printer. Using an RJ11 adapter - Lexmark X940 | User Guide - Page 76
Faxing 76 If your telecommunications equipment uses a US‑style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer - Lexmark X940 | User Guide - Page 77
Faxing 77 Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic • Belgium • Australia • South Africa • Greece • Israel • Hungary • Poland • Romania • Russia • Slovenia • Spain • Turkey To connect a telephone, an answering machine, or other telecommunications - Lexmark X940 | User Guide - Page 78
Faxing 78 Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones - Lexmark X940 | User Guide - Page 79
Faxing 79 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. 5 If you would like to use the same line for recording messages on your answering - Lexmark X940 | User Guide - Page 80
Faxing 80 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages - Lexmark X940 | User Guide - Page 81
Faxing 81 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the - Lexmark X940 | User Guide - Page 82
Faxing 82 2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone - Lexmark X940 | User Guide - Page 83
can set the date and time so that they are printed on every fax you send. If there is a power failure, you may have to reset the date and time. To set the date and time: 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and - Lexmark X940 | User Guide - Page 84
(such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number, and - Lexmark X940 | User Guide - Page 85
If you do not have an ID and password, get one from your system support person. 5 Click Fax Shortcut Setup. 6 Type a unique name for the shortcut scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number. To create - Lexmark X940 | User Guide - Page 86
book Note: If the address book feature is not enabled, contact your system support person. 1 Load an original document faceup, short-edge first into the glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Fax. 4 Touch Search Address Book. 5 - Lexmark X940 | User Guide - Page 87
(such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Darkness area, touch to reduce the darkness - Lexmark X940 | User Guide - Page 88
Faxing 88 6 Touch Advanced Options. 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. 8 Touch to reduce the time or to increase the time the fax will be transmitted. The time is - Lexmark X940 | User Guide - Page 89
Faxing 89 Understanding fax options Original Size This option opens a screen where you can choose the size of the documents you are going to fax. • Touch a paper size button to select that size as the Original Size setting. The fax screen appears with your new setting displayed. • When Original - Lexmark X940 | User Guide - Page 90
. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter - Lexmark X940 | User Guide - Page 91
Faxes. 7 Enter a password in the Print Faxes Password box. 8 In the Held Fax Mode box, click one of the following: • Off • Always On • Manual • Scheduled 9 If you selected Scheduled, continue with the following steps. Otherwise, go to step 10. a Click Fax Holding Schedule. b In the action box, click - Lexmark X940 | User Guide - Page 92
Faxing 92 8 Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be a valid shortcut number for the setting that was selected in the "Forward to" box. 9 Click Submit. - Lexmark X940 | User Guide - Page 93
to the server at a time. Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Type the FTP address. 5 Touch Send It. - Lexmark X940 | User Guide - Page 94
on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name password, get one from your system support person. 5 Click FTP Shortcut Setup. 6 Enter the appropriate information into the boxes. - Lexmark X940 | User Guide - Page 95
Scanning to an FTP address 95 7 Enter a shortcut number. If you enter a number that is already in use, you are prompted to select another number. 8 Click Add. Creating an FTP destination shortcut using the touch screen 1 On the home screen, touch FTP. 2 Type the address of the FTP site. 3 Touch - Lexmark X940 | User Guide - Page 96
Scanning to an FTP address 96 • JPEG-Each page of the output is saved in a separate one‑page file. When multiple pages are scanned, the output is a series of one‑page files. • Encrypted PDF-Creates an encrypted PDF file that protects the files contents from unauthorized access. Content This - Lexmark X940 | User Guide - Page 97
file. 8 Enter a profile name. The profile name is the name that appears in the Scan Profile list on the display. 9 Click Submit. 10 Review the instructions on the Scan to PC screen. - Lexmark X940 | User Guide - Page 98
(such as magazine clippings) into the ADF. Place these items on the scanner glass. b If you are loading a document into the ADF, adjust the paper guides. c Press #, followed by the shortcut number on the keypad, or touch Held Jobs on the home screen, and then touch Profiles. d After you enter the - Lexmark X940 | User Guide - Page 99
Scanning to a computer or USB flash memory device 99 Format Type This option sets the output (PDF, TIFF, or JPEG) for the scanned image. • PDF-Output is a single file. • TIFF-Output is a single file. If Multi-page TIFF is turned off in the Configuration menu, then the output is a series of one‑ - Lexmark X940 | User Guide - Page 100
Scanning to a computer or USB flash memory device 100 Darkness This option adjusts how light or dark your scanned documents will turn out in relation to the original document. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size - Lexmark X940 | User Guide - Page 101
with the printer. The printer software is typically installed during the initial printer setup. For more information, see the Setup sheet or Setup Guide that shipped with the printer or click Install printer and software on the Software and Documentation CD. When Print is chosen from a software - Lexmark X940 | User Guide - Page 102
Printing 102 Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job in memory until you start the job from the control panel. All print jobs that can be initiated by - Lexmark X940 | User Guide - Page 103
Printing 103 10 Touch the job you want to print. 11 Touch Print, or touch to increase the number of copies, and then touch Print. Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose - Lexmark X940 | User Guide - Page 104
with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi‑Speed USB devices must support the Full‑speed standard. Devices supporting only USB Low‑speed capabilities are not supported. • USB devices must support the FAT (File Allocation Tables) system. Devices - Lexmark X940 | User Guide - Page 105
Printing 105 4 Touch if you want to increase the number of printed copies. 5 Touch Print. Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. If you leave the USB flash memory device in the printer after leaving the initial USB - Lexmark X940 | User Guide - Page 106
Printing 106 Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and 6MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The - Lexmark X940 | User Guide - Page 107
Black Only. Using Max Speed and Max Yield The Max Speed and Max Yield settings allow you to choose between a faster print speed or a higher toner yield. Max Speed is the factory default setting. • Max Speed-Prints in a black only mode until it receives a page with color content. Then, it prints - Lexmark X940 | User Guide - Page 108
Printing 108 3 Click Configuration. 4 Click Print Settings. 5 Click Setup Menu. 6 From the Printer Usage list, select Max Speed or Max Yield. 7 Click Submit. - Lexmark X940 | User Guide - Page 109
information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much manual feeder while the printer is printing. Wait for Load Manual feeder with to appear. • Push all trays in firmly after loading paper. • Make sure the guides - Lexmark X940 | User Guide - Page 110
Clearing jams 110 Jam numbers Area name Instructions 1 200-203 Door A Open Door A, and then remove the jam. 2 feeder. 2 Flex and stack the paper. 3 Reload the multipurpose feeder. 4 Adjust the paper guide. 6 280-282 Cover F (Horizontal Transport Unit) Open Cover F, and then remove the jam. - Lexmark X940 | User Guide - Page 111
Clearing jams 111 200-203 paper jams 1 Open Door A by lifting the release latch and lowering the door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Lift the green lever, and then pull - Lexmark X940 | User Guide - Page 112
Clearing jams 112 2 Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. 3 Push the green lever down. 4 Close Door A. - Lexmark X940 | User Guide - Page 113
Clearing jams 113 5 Pull the multipurpose feeder down, and then open Door B. 6 Remove the jammed paper. 7 Close Door B. 8 Touch Continue. - Lexmark X940 | User Guide - Page 114
Clearing jams 114 241 paper jam 1 Open Door C. 2 Pull the paper down and toward you. Note: Make sure all paper fragments are removed. 3 Close Door C. 4 Open Tray 1, and then remove any crumpled paper from the tray. 5 Close the tray. 6 Touch Continue. - Lexmark X940 | User Guide - Page 115
Clearing jams 115 242-244 paper jams 1 Open Door D. 2 Pull the paper down and away from the printer. Note: Make sure all paper fragments are removed. 3 Close Door D. - Lexmark X940 | User Guide - Page 116
Clearing jams 116 4 Clear crumpled paper from Trays 2-4. a Open Tray 2, and then remove any crumpled paper. b Close Tray 2. c Open Tray 3, and then remove any crumpled paper. d Close Tray 3. - Lexmark X940 | User Guide - Page 117
Clearing jams 117 e Open Tray 4, and then remove any crumpled paper. f Open the inside cover, and then remove any jammed paper. g Close the inside cover, and then close Tray 4. 5 Touch Continue. 250 paper jam 1 Remove the paper from the multipurpose feeder. - Lexmark X940 | User Guide - Page 118
them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 5 Touch Continue. 280-282 paper jams 1 Open Cover F. 2 Remove - Lexmark X940 | User Guide - Page 119
Clearing jams 119 3 Close Cover F. 4 Touch Continue. 283-284 and 287-288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 7 Handle G9 - Lexmark X940 | User Guide - Page 120
Clearing jams 120 1 Open Door G. 2 Lift both Cover G1 levers, and then remove any jammed paper. 3 Move Cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, rotate Knob G3 counterclockwise. 4 Move Cover G4 down, and then remove any jammed paper. 5 - Lexmark X940 | User Guide - Page 121
Clearing jams 121 7 Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammed paper. 8 Close Door G. 9 Touch Continue. 284-286 paper jams 1 Open Door H. 2 Remove the jammed paper. 3 Close Door H. 4 Touch Continue. - Lexmark X940 | User Guide - Page 122
Clearing jams 122 289 staple jam 1 Open Door G. 2 Slide the G5 stapler toward the front of the finisher. 3 Lift the lever, and then remove the staple cartridge. - Lexmark X940 | User Guide - Page 123
Clearing jams 123 4 Open the staple cover. 5 Remove the jammed staple, and then close the cover. 6 Place the staple cartridge into the upper stapler. - Lexmark X940 | User Guide - Page 124
Clearing jams 124 7 Open the lower staple drawer. 8 Remove the staple cartridge identified on the display. 9 Remove the jammed staples, and then place the staple cartridge into the stapler. - Lexmark X940 | User Guide - Page 125
Clearing jams 125 10 Close the staple drawer. 11 Close Door G. 12 Touch Continue. 290-295 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Raise the sheet guard, and then remove any jammed paper. Note: If the jammed paper cannot - Lexmark X940 | User Guide - Page 126
Clearing jams 126 4 Close the ADF cover. 5 Open the scanner cover, and then remove any jammed pages. 6 Close the scanner cover. 7 Touch Continue. - Lexmark X940 | User Guide - Page 127
home screen. Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples G5 Staples G12 Help Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide - Lexmark X940 | User Guide - Page 128
Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK 128 Description - Lexmark X940 | User Guide - Page 129
Understanding printer menus 129 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order for - Lexmark X940 | User Guide - Page 130
Paper Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal Specifies the size of the paper being manually loaded Note: Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays, drawers, and feeders are - Lexmark X940 | User Guide - Page 131
setting. Note: Only installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting - Lexmark X940 | User Guide - Page 132
of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of - Lexmark X940 | User Guide - Page 133
of the custom paper loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Paper Loading menu Menu item Description Card Stock Loading Duplex Off Determines whether 2‑sided printing occurs for all jobs that specify Card - Lexmark X940 | User Guide - Page 134
Type appears unless a user‑defined Custom Name is configured from the Embedded Web server or MarkVision. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source. Custom Names menu Menu item Custom Name Definition - Lexmark X940 | User Guide - Page 135
Universal Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Units of Measure Inches Millimeters Portrait Width 3-48 inches 76-1219 mm - Lexmark X940 | User Guide - Page 136
output bins except the standard bin. • The Type Assignment setting assigns each paper type to an output bin. Selects an output bin for each supported paper type Available selections for each type are: Disabled Standard Bin Bin 1 Notes: • Disabled is the factory default setting. • The factory default - Lexmark X940 | User Guide - Page 137
Understanding printer menus Menu item Device Statistics Network Setup Page Shortcut List Fax Job Log Fax Call Log E‑mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory < - Lexmark X940 | User Guide - Page 138
Understanding printer menus Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Simplified Chinese Korean Japanese Keyboard Keyboard Type English Francais Francais Canadien Deutsch - Lexmark X940 | User Guide - Page 139
the upper left and right corners of the home screen Choose from the following options: IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text None Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory - Lexmark X940 | User Guide - Page 140
Off Scanner Jam Recovery Job level Page level Web Page Refresh Rate 30-300 Contact Name Location Alarms Alarm Control Toner Alarm Staple Alarm Hole Punch Alarm Timeouts Standby Mode Disabled 2-240 140 Description Specifies whether image background removal is allowed during copy, fax - Lexmark X940 | User Guide - Page 141
Understanding printer menus Menu item Timeouts Power Saver Mode Disabled 2-240 Timeouts Screen Timeout 15-300 Timeouts Print Timeout Disabled 1-255 Timeouts Wait Timeout Disabled 15-65535 Timeouts Network Job Timeout 1-255 Print Recovery Auto Continue Disabled 5-255 141 Description Specifies the - Lexmark X940 | User Guide - Page 142
Understanding printer menus 142 Menu item Print Recovery Jam Recovery On Off Auto Print Recovery Page Protect On Off Factory Defaults Do Not Restore Restore Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Description Specifies whether the printer reprints jammed - Lexmark X940 | User Guide - Page 143
Understanding printer menus 143 Menu item Color On Off Allow Color copies On Off Duplex 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Print Page Borders On Off Collate On Off Punch On Off Staple On Off Description Specifies whether a copy job is printed in color - Lexmark X940 | User Guide - Page 144
Feeder Transparency Separators On Off Separator Sheets None Between Pages Between Copies Between Jobs Separator Source Tray Manual Feeder Darkness ‑5 to +5 Output Bin Standard Bin Bin 1 Number of Copies Description Specifies the paper size of the original document Provides a list of - Lexmark X940 | User Guide - Page 145
edge-to‑edge prior to copying Note: Off is the factory default setting. Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General - Lexmark X940 | User Guide - Page 146
Notes: • Use a regular telephone to answer an incoming fax job and to dial a fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function. Defines the amount of non-volatile memory used in relation to fax for a fax job Notes: • "All receive" specifies that all the memory - Lexmark X940 | User Guide - Page 147
Understanding printer menus 147 Menu item Original Size Letter Legal Executive Tabloid Folio Statement A3 A4 A5 JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Duplex Off Long edge Short edge Content Text/Photo Photograph Text Darkness ‑5 to +5 Dial Prefix - Lexmark X940 | User Guide - Page 148
Understanding printer menus 148 Menu item Behind a PABX Off On Enable ECM On Off Enable Fax Scans On Off Driver to fax On Off Allow Save as Shortcut On Off Max Speed 2400 4800 9600 14400 33600 Custom Job scanning On Off Scan Preview On Off Background Removal ‑4 to +4 Contrast Best for content 0-5 - Lexmark X940 | User Guide - Page 149
Understanding printer menus 149 Fax Receive Settings Menu item Enable Fax Receive On Off Rings to Answer 1-25 Auto Reduction On Off Paper Source Auto Tray MP Feeder Output Bin Standard Bin Bin 1 Duplex On Off Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print - Lexmark X940 | User Guide - Page 150
Understanding printer menus 150 Menu item Block No Name Fax On Off Banned Fax List On Off Punch 2 holes 3 holes 4 holes Off Staple 1 staples 2 staples 4 staples Off Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on - Lexmark X940 | User Guide - Page 151
Understanding printer menus 151 Menu item Log Output Bin Standard Bin Bin 1 Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume On Off Distinctive Rings Menu item Single Ring On Off Double Ring On Off Triple Ring On Off Description - Lexmark X940 | User Guide - Page 152
Understanding printer menus 152 Menu item Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 5‑ to 5+ Orientation Portrait Landscape Original Size Letter Legal Executive - Lexmark X940 | User Guide - Page 153
Understanding printer menus 153 Menu item Use Multi‑Page Tiff On Off Description Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with - Lexmark X940 | User Guide - Page 154
Understanding printer menus 154 Menu item Original Size Letter Legal Executive Tabloid Folio A3 A4 A5 Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Duplex Off Long edge Short edge Photo JPEG Quality 5-90 JPEG Quality 5-90 E‑mail images sent as Attachment Web Link Description - Lexmark X940 | User Guide - Page 155
155 Menu item Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Log Output Bin Standard Bin Bin 1 E‑mail Bit Depth 8 bit 1 bit Custom Job scanning On Off Scan Preview On Off Allow Save as Shortcut - Lexmark X940 | User Guide - Page 156
Understanding printer menus 156 E‑mail Server Setup menu Use the following menu to configure the SMTP e‑mail server. Menu item E‑mail Server Setup Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port E‑mail Server Setup SMTP Timeout 5-30 E‑mail Server - Lexmark X940 | User Guide - Page 157
Understanding printer menus 157 Menu item E‑mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2-1.6 Content Text/Photo Photograph Text Color Gray Color Resolution 75 150 - Lexmark X940 | User Guide - Page 158
Understanding printer menus 158 Menu item Original Size Letter Legal Executive Tabloid Folio Statement A3 A4 A5 JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Duplex Off Long edge Short edge Photo JPEG Quality 5-90 JPEG Quality 5-90 Description Specifies the - Lexmark X940 | User Guide - Page 159
159 Menu item Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Log Output Bin Standard Bin Bin 1 FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan Preview On Off - Lexmark X940 | User Guide - Page 160
Understanding printer menus 160 Scan to USB Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2-1.6 Content Text/Photo Photograph Text Color Gray Color Resolution 75 150 200 300 400 600 Darkness ‑5 to +5 Orientation Portrait Landscape Description Specifies the - Lexmark X940 | User Guide - Page 161
Understanding printer menus 161 Menu item Original Size Letter Legal Executive Tabloid Folio Statement A3 A4 A5 JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Duplex Off Long edge Short edge Photo JPEG Quality 5-90 JPEG Quality 5-90 Description Specifies the - Lexmark X940 | User Guide - Page 162
Understanding printer menus 162 Menu item Use Multi‑Page TIFF On Off Scan bit Depth 8 bit 1 bit Base File Name Custom Job scanning Off On Scan Preview On Off Background Removal ‑4 to +4 Contrast Best for content 0-5 Shadow Detail ‑4 to +4 Scan edge to edge On Off Print Settings Finishing - Lexmark X940 | User Guide - Page 163
Understanding printer menus 163 Menu item Duplex Bind Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collation On Off Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray MP Feeder Description Defines the way duplexed pages are bound and how - Lexmark X940 | User Guide - Page 164
: • This menu is available only when the finisher is installed. • Off is the factory default setting. Print jobs are not hole punched. • The On setting instructs the finisher to hole punch every print job. - Lexmark X940 | User Guide - Page 165
holes Offset Pages None Between Copies Between Jobs Quality menu Menu item Print Mode Color Black Only Color Correction Auto Off Manual Print Resolution 2400 IQ Toner Darkness 1-5 Description Specifies the number of holes punched Notes: • 3 is the US factory default setting. The 3 holes setting is - Lexmark X940 | User Guide - Page 166
Saturation 0-5 Color Balance Cyan ‑5-5 Magenta ‑5-5 Yellow ‑5-5 Black ‑5-5 Reset Defaults Color Samples sRGB Display sRGB Vivid Display-True Black Vivid Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Note: 0 is the factory default setting - Lexmark X940 | User Guide - Page 167
Vivid Off RGB Graphics Vivid sRGB Display Display-True Black sRGB Vivid Off Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US • Display-True Black applies a color conversion table that uses only black toner for neutral gray colors. • Off turns off color conversion. Customizes the - Lexmark X940 | User Guide - Page 168
is set to MarkTrackTM. Assists in isolating the source of a print job problem Notes: • When Hex Trace is activated, all data sent to the printer not executed. • To exit Hex Trace, turn the printer off, or reset the printer. Provides an estimate of the percentage coverage of cyan, magenta, - Lexmark X940 | User Guide - Page 169
. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, are not deleted. Prints all text and graphics using only the black toner cartridge Specifies how the printer processes jobs with black and white and color - Lexmark X940 | User Guide - Page 170
Understanding printer menus 170 Menu item Job Accounting Off On Print Area Normal Whole Page Factory Defaults Do Not Restore Restore Now PostScript menu Menu item Print PS Error On Off Font Priority Resident Flash/Disk Description Specifies whether to store statistical information about the most - Lexmark X940 | User Guide - Page 171
set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Changes the point size for scalable typographic fonts Notes: • 12 - Lexmark X940 | User Guide - Page 172
Understanding printer menus Menu item PCL Emulation Settings Pitch 0.08-100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1-255 60 64 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On Off PCL Emulation Settings Auto - Lexmark X940 | User Guide - Page 173
Understanding printer menus 173 Menu item Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No PDF menu Menu - Lexmark X940 | User Guide - Page 174
Understanding printer menus 174 HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Menu item Font Size 1-255 pt Scale - Lexmark X940 | User Guide - Page 175
Understanding printer menus 175 Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape Security menu Menu item - Lexmark X940 | User Guide - Page 176
authenticated user is automatically logged off Note: 3 is the factory default setting. Scan to PC Port Range Used by the system support person who has a portblocking firewall between the printer and their users Function Access Menus Enable Disable Enables access to the menus Note: Enable - Lexmark X940 | User Guide - Page 177
Understanding printer menus 177 Menu item Description Function Access Enables access to Flash Drive Scan functions Flash Drive Scan No authentication required Require User ID only Notes: • "No authentication required" is the factory default setting. Require User ID and Password • Selecting - Lexmark X940 | User Guide - Page 178
Understanding printer menus 178 Menu item Password Protect Supplies Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Paper Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Reports Accept - Lexmark X940 | User Guide - Page 179
Understanding printer menus 179 Menu item Password Protect Create Scan Profile Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect LES configuration Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Create/ - Lexmark X940 | User Guide - Page 180
Understanding printer menus 180 Set Date and Time Menu item Time Zone Not Set US Hawaii US Alaska US Can/Pacific Tijuana US Can/Mountain US Can/Central US Can/Eastern US Can/Atl Newfoundland Brasilia, Braz. Mid-Atlantic Azores Cape Verde Is. GMT Ireland London Central Europe Amsterdam Berlin Bern - Lexmark X940 | User Guide - Page 181
whether Daylight Savings time is applicable Specifies the time server IP address Note: The time server must be set to None to allow permanent manual time and date changes. Specifies the IP address of the time server Allows the synchronization of time among a set of distributed time servers and - Lexmark X940 | User Guide - Page 182
Understanding printer menus 182 Network/Ports menu TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. Menu item TCP/IP Set Hostname Address Netmask Gateway TCP/IP Set static - Lexmark X940 | User Guide - Page 183
Understanding printer menus 183 Menu item Description TCP/IP WINS Server Address DNS Server Address Backup DNS Server Address Domain Search Order Restricted Server List MTU Default TTL DDNS mDNS Zero Configuration Name SLP Broadcast On Off LPD Timeout LPD Banner Page On Off LPD Trailer Page On - Lexmark X940 | User Guide - Page 184
Understanding printer menus 184 Menu item IPv6 Enable DHCPv6 Yes No Description Enables DHCPv6 in the printer Note: No is the factory default setting. E‑mail Server Setup menu Use the following menu to configure the SMTP e‑mail server. Menu item E‑mail Server Setup Primary SMTP Gateway Primary - Lexmark X940 | User Guide - Page 185
Understanding printer menus 185 Menu item E‑mail Server Setup Limit destinations E‑mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Description Sends an e-mail only when the address contains the domain name, such as a company domain name Notes: • E-mail can only - Lexmark X940 | User Guide - Page 186
Understanding printer menus 186 Menu item NPA Mode Off Auto Network Buffer Auto 3k to Job Buffering On Off Auto Mac Binary PS On Off Auto Description Sets the printer to perform the special processing required for bidirectional communication following the conventions - Lexmark X940 | User Guide - Page 187
Understanding printer menus 187 Standard USB menu Menu item PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode On Off Auto USB Buffer Disabled Auto 3k to Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port - Lexmark X940 | User Guide - Page 188
Specifies the assigned NetWare login name Shows the assigned NetWare print mode Specifies the assigned NetWare network number Activates or deactivates NetWare support Note: On is the factory default setting. Enables the Ethernet 802.2 frame type setting Note: On is the factory default setting - Lexmark X940 | User Guide - Page 189
Nickname Activate On Off Description Shows the assigned LexLink nickname Activates or deactivates LexLink support Note: On is the factory default setting. Help menu The Help menu consists of Help to print each one individually, or select Print all guides to print all of them at one time. - Lexmark X940 | User Guide - Page 190
available on the Software and Documentation CD. Menu item Print all guides Information guide Copy guide E‑mail guide Fax guide FTP guide Print defects guide Supplies guide Description Prints all the guides Provides help in locating additional information Provides information about making copies - Lexmark X940 | User Guide - Page 191
Understanding printer messages 191 Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Bin Full Remove the stack of paper from the specified exit bin to clear the message. Busy Wait for the message to - Lexmark X940 | User Guide - Page 192
The printer cannot determine the size of the paper. • Readjust the paper guides. • Check the tray configuration. Clearing job accounting statistics Wait for the message to clear. Close cover Close the specified cover to clear the message. Close - Lexmark X940 | User Guide - Page 193
Understanding printer messages 193 Dialing A fax number is dialed. If the number is too long to fit on the screen, only the word Dialing appears. Wait for the message to clear. Disk Corrupted. Reformat? The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot - Lexmark X940 | User Guide - Page 194
while the printer is formatting the flash memory. Incorrect orientation Change the orientation of the paper in the tray or the position of the paper guides. Make sure the print job is requesting the correct paper size. Insert hole punch box Insert the hole punch box into the finisher. Wait for - Lexmark X940 | User Guide - Page 195
but the file contents are not properly formatted. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, but the fax line is busy. Wait for the message to clear. Load manual feeder with • Load the specified paper in the multipurpose feeder. • Touch - Lexmark X940 | User Guide - Page 196
messages 196 Menus are disabled The printer menus are disabled. The printer settings cannot be changed from the control panel. Contact your system support person for help. Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job - Lexmark X940 | User Guide - Page 197
Understanding printer messages 197 Printing Wait for the message to clear. Programming disk DO NOT POWER OFF Wait for the message to clear. Warning-Potential Damage: Do not turn the printer power off while Programming disk appears on the display. Programming flash DO NOT POWER OFF Wait for the - Lexmark X940 | User Guide - Page 198
if job recovery is active and the job is restartable. The message clears. A new scan job containing the same parameters as the previous job starts. Resetting the printer Wait for the message to clear. Restore Held Jobs? • Touch Continue to restore all held jobs stored on the printer hard disk - Lexmark X940 | User Guide - Page 199
Understanding printer messages 199 When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. • All settings return to the factory defaults except the Display Language setting in the Setup menu and the - Lexmark X940 | User Guide - Page 200
Understanding printer messages 200 Standard Bin Full Remove the stack of paper from the standard exit bin to clear the message. Staples empty or misfed Load the specified staple cartridge into the finisher to clear the message and continue stapling. Staples low or missing Load the - Lexmark X940 | User Guide - Page 201
Lexmark Web site at www.lexmark.com. 31 Missing or defective cartridge The specified toner cartridge Remove the specified toner cartridge, and then install a supported one. 34 Incorrect paper paper tray. • Check tray length and width guides and make sure the paper is properly loaded in - Lexmark X940 | User Guide - Page 202
for the data being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature • Touch Continue to disable Resource Save and continue printing. • To 40 invalid refill, change cartridge Remove the specified toner cartridge, and then install a new one. - Lexmark X940 | User Guide - Page 203
printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error • Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or - Lexmark X940 | User Guide - Page 204
Understanding printer messages 204 55 Unsupported option in slot 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported optional interface card or internal print server from the printer system board. 4 Connect the power cord to a properly grounded - Lexmark X940 | User Guide - Page 205
clear the message and continue printing. • Format the disk. If the error message remains, the hard disk may be defective and require replacing. 80 Scheduled maintenance Contact Customer Support, and report the message. The printer needs to have scheduled - Lexmark X940 | User Guide - Page 206
nearly full • Touch Continue to clear the message and continue printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install - Lexmark X940 | User Guide - Page 207
scanner. 900-999 Service 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. If the service message appears again, contact Customer Support, and report the - Lexmark X940 | User Guide - Page 208
air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the control panel 1 Make sure the printer is on and Ready appears. 2 On the home screen - Lexmark X940 | User Guide - Page 209
Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Ordering toner cartridges When 88 Cyan toner low, 88 Magenta toner low, 88 Yellow toner low, or 88 Black toner low appears - Lexmark X940 | User Guide - Page 210
) Part number 25A0013 21Z0357 Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. The waste toner box must be replaced when 82 Replace waste toner box appears. Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing - Lexmark X940 | User Guide - Page 211
Maintaining the printer 211 3 Door E 4 Printhead lens cleaner 5 E6 Door tab 1 Unpack the replacement waste toner box and accessories. 2 Open Door E (front printer door). Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. - Lexmark X940 | User Guide - Page 212
Maintaining the printer 212 3 Grasp the E6 Door tab, and then push the door down. 4 Remove the old printhead lens cleaner from Door E, and then discard it. 5 Remove the waste toner box. - Lexmark X940 | User Guide - Page 213
Maintaining the printer 213 6 Place the plastic cover over the waste toner box. 7 Place the waste toner box in the recycling bag. 8 Use the new printhead lens cleaner to clean the printhead lenses. - Lexmark X940 | User Guide - Page 214
Maintaining the printer 214 9 Insert the new waste toner box. 10 Place the new printhead lens cleaner in the notches of Door E. 11 Close Door E6. - Lexmark X940 | User Guide - Page 215
from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems. 1 Waste toner box 2 Door E6 3 Door E (front door - Lexmark X940 | User Guide - Page 216
, do not leave the door open for more than 10 minutes. 2 Grasp the E6 Door tab, and then push the door down. 3 Remove the waste toner box. 4 Locate and remove the printhead lens cleaner from Door E. Note: If you are replacing the waste - Lexmark X940 | User Guide - Page 217
Maintaining the printer 217 5 Insert the padded tip of the printhead lens cleaner into the first printhead lens opening. 6 Push the printhead lens cleaner all the way to the back of the lens, and then pull it out. 7 Clean the remaining three printhead lenses. - Lexmark X940 | User Guide - Page 218
Maintaining the printer 218 8 Insert the waste toner box. 9 Place the printhead lens cleaner in the notches of Door E. 10 Close Door E6. - Lexmark X940 | User Guide - Page 219
Maintaining the printer 219 11 Close Door E. Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning-Potential - Lexmark X940 | User Guide - Page 220
Maintaining the printer 220 3 Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black E1 Cyan E2 Magenta E3 Yellow E4 4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. - Lexmark X940 | User Guide - Page 221
Maintaining the printer 221 6 Remove the tape from the top of the photoconductor. 7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it holds the bar in position. - Lexmark X940 | User Guide - Page 222
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it near the printer. 3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the - Lexmark X940 | User Guide - Page 223
5 Remove the cartridge by gently pulling it away from the printer. 6 Align the arrow‑shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. 7 Lock the cartridge by turning the arrow‑shaped cartridge handle clockwise until it points toward the lock - Lexmark X940 | User Guide - Page 224
shock, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint‑free cloth with water. Warning-Potential Damage: Do not use household cleaners or detergents, as they - Lexmark X940 | User Guide - Page 225
glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly cover. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the - Lexmark X940 | User Guide - Page 226
printer in an upright position. • Move the printer using a cart that has a surface able to support the full footprint of the printer. Move the options using a cart that has a surface able to support the dimensions of the options. • Avoid severe jarring movements that may cause damage to the printer - Lexmark X940 | User Guide - Page 227
Maintaining the printer 227 Disassembling the printer from the scanner shelf prior to the move 1 Turn the printer off. 2 Unplug the printer power cord. - Lexmark X940 | User Guide - Page 228
Maintaining the printer 228 3 Remove the connector bracket. 4 Disconnect all cables from the back of the printer and scanner. 5 Remove any paper or specialty media from the standard exit bin. 6 Remove any paper or specialty media from the multipurpose feeder. 7 Grasp the extension on the - Lexmark X940 | User Guide - Page 229
Maintaining the printer 229 8 Push the multipurpose feeder up to close it. 9 Move the printer from under the scanner shelf. CAUTION-TIPPING HAZARD: The printer weighs 91.2 kg (201 lb); therefore, it requires two people to roll it safely. CAUTION-TIPPING HAZARD: If you need to roll the scanner - Lexmark X940 | User Guide - Page 230
scanner by completing the "Setting up the printer" chapter in the Setup Guide. 4 Verify that the printer and scanner are functioning properly by printing a the original packaging or call the place of purchase for a relocation kit. Disassemble all the items before packing. For more information, see - Lexmark X940 | User Guide - Page 231
Administrative support 231 Administrative support Adjusting the brightness of the display If you are having trouble reading your Touch . Disabling control panel menus Since many people often use a printer, a support person may choose to lock the control panel menus so that the settings cannot - Lexmark X940 | User Guide - Page 232
Administrative support 232 5 Touch 6 Touch repeatedly until Timeouts appears. repeatedly until Power Saver appears. 7 Touch to decrease the time, or touch to increase the time. The settings - Lexmark X940 | User Guide - Page 233
Administrative support 233 Locking the control panel menus using the Embedded Web Server You can use the control panel lockout functionality to create a PIN and choose specific - Lexmark X940 | User Guide - Page 234
to be protected using the format: http://ip_address. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click IPSec. IPSec supports two types of authentication: • Shared Key Authentication-Authenticates any ASCII phrase shared among all participating host computers. This is the - Lexmark X940 | User Guide - Page 235
of wireless printers or print servers to provide WPA‑Enterprise security support. Support for 802.1x requires the establishment of credentials for the administrative password Creating an administrative password allows a system support person to password‑protect printer settings. Once a password - Lexmark X940 | User Guide - Page 236
Administrative support 236 6 Type the same password in each Password box. Changing this setting will cause the print server to reset. 7 Click Submit. Using Secure mode Secure mode is a way to securely communicate over Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports. Note - Lexmark X940 | User Guide - Page 237
Troubleshooting 237 Troubleshooting tripped. From the back of the printer, press the GFCI Reset button located above the printer power cord. • The printer is turn the printer off and then back on. This often fixes the problem. Door A will not shut properly Make sure the green paper jam clearance - Lexmark X940 | User Guide - Page 238
Troubleshooting 238 2 Press the A1 green lever down to its normal position. 3 Close Door A. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. - Lexmark X940 | User Guide - Page 239
Troubleshooting 239 Jobs do not print These are possible solutions. Try one setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. MAKE SURE YOU ARE USING - Lexmark X940 | User Guide - Page 240
Troubleshooting 240 CHECK TO SEE IF THE PRINTER HAS RECEIVED INVALID DATA Delete invalid jobs. Job takes longer than expected to PAPER LOADED IN EACH TRAY? • Load the same size and type of paper in each tray. • Move the paper guides to the correct positions for the paper size loaded in each tray. - Lexmark X940 | User Guide - Page 241
Troubleshooting 241 ARE THE PAPER SIZE AND PAPER TYPE SETTINGS THE SAME FOR EACH TRAY? • Print a menu settings page and compare the settings for each tray. • - Lexmark X940 | User Guide - Page 242
Troubleshooting 242 Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear any error messages. IS THE TONER LOW? When 88 Toner Low appears or when the print becomes faded, replace the - Lexmark X940 | User Guide - Page 243
Troubleshooting 243 IS THE SCANNER GLASS DIRTY? Clean the scanner glass with a Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. - Lexmark X940 | User Guide - Page 244
Troubleshooting 244 CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, make sure: • The three cables located on the back of the scanner are attached to - Lexmark X940 | User Guide - Page 245
Troubleshooting 245 Poor scanned image quality These are possible solutions. Try one or more of the following: ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? Clear - Lexmark X940 | User Guide - Page 246
securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default - Lexmark X940 | User Guide - Page 247
, contact your ISDN provider. • If you are using DSL, connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider - Lexmark X940 | User Guide - Page 248
Troubleshooting same line as the printer, or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting at 4. 1 Open a Web browser. before answering. 7 Click Submit. IS THE TONER LOW? 88 toner low appears when the toner is low. Can receive but not send manually. - Lexmark X940 | User Guide - Page 249
Troubleshooting 249 Received fax has poor print quality These are possible solutions. fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. IS THE TONER LOW? When 88 toner low appears or when you experience - Lexmark X940 | User Guide - Page 250
Troubleshooting 250 Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. 5 Close the door. RESET - Lexmark X940 | User Guide - Page 251
Troubleshooting 251 Finisher If the finisher does not operate correctly, these are PAPER SIZE THAT IS COMPATIBLE WITH THE FINISHER EXIT BINS For more information about supported paper sizes, click View User's Guide and Documentation on the Software and Documentation CD. Flash memory card Make sure - Lexmark X940 | User Guide - Page 252
Troubleshooting 252 Solving paper feed problems Paper frequently jams These are possible solutions. Try maximum stack height indicated in the tray or on the multipurpose feeder. CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HAS THE PAPER - Lexmark X940 | User Guide - Page 253
On or Auto appears. 8 Touch Submit. 9 Touch . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or - Lexmark X940 | User Guide - Page 254
Troubleshooting may need to be serviced. For more information, contact Customer Support. Characters have jagged supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides - Lexmark X940 | User Guide - Page 255
Troubleshooting 255 Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may THE TONER DARKNESS SETTING From Print Properties, select a different Toner Darkness setting before sending the job to print. Incorrect margins ABCD ABCD ABCD CHECK THE PAPER GUIDES Move the guides in the - Lexmark X940 | User Guide - Page 256
Troubleshooting 256 CHECK THE PAGE SIZE SETTING Before sending the job to following: CLEAN THE PRINTHEAD LENSES The printhead lenses may be dirty. IS A TONER CARTRIDGE DEFECTIVE? Replace the toner cartridge. ARE THE PHOTOCONDUCTORS DEFECTIVE? Replace the photoconductor(s). Note: The printer has - Lexmark X940 | User Guide - Page 257
Troubleshooting 257 Print irregularities These are possible solutions. Try one or more of the following: the tray. CHECK THE PAPER Avoid textured paper with rough finishes. IS THE TONER LOW? When 88 toner low appears or when you experience faded print, you may be able to extend the life of - Lexmark X940 | User Guide - Page 258
Troubleshooting 258 DO can be replaced separately. Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too - Lexmark X940 | User Guide - Page 259
Troubleshooting 259 CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. MAKE SURE COLOR SAVER IS SET TO OFF Color Saver may be set to On. IS THE TONER LOW? When 88 toner low appears order a new cartridge. A TONER CARTRIDGE MAY BE DEFECTIVE - Lexmark X940 | User Guide - Page 260
Troubleshooting 260 The printer may need to be serviced. For more information, contact Customer Support. Toner fog or background shading appears on the page A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. ARE THE PHOTOCONDUCTORS WORN OR DEFECTIVE? Replace the photoconductor(s). - Lexmark X940 | User Guide - Page 261
Troubleshooting 261 These are possible solutions. Try one or more of the following: IS A TONER CARTRIDGE DEFECTIVE? Replace the toner cartridge. IS THERE TONER IN THE PAPER PATH? Contact Customer Support menu can be used to solve typical color problems. FAQ about color printing What is RGB color - Lexmark X940 | User Guide - Page 262
Troubleshooting 262 What is CMYK color? Cyan, magenta, yellow, and black inks or toners pages may be useful in solving certain color‑matching problems, see the question, "How can I match a of color transparencies. What is manual color correction? When manual color correction is enabled, the printer - Lexmark X940 | User Guide - Page 263
Troubleshooting 263 Notes: • Manual color correction is not useful if the software program does not -Produces an output that approximates the colors displayed on a computer monitor. Uses only black toner to create all levels of neutral gray. • sRGB Vivid-Provides an increased color saturation for - Lexmark X940 | User Guide - Page 264
detailed Color Samples set. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at www - Lexmark X940 | User Guide - Page 265
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark X940 | User Guide - Page 266
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use - Lexmark X940 | User Guide - Page 267
the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that - Lexmark X940 | User Guide - Page 268
rieur est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the - Lexmark X940 | User Guide - Page 269
vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski - Lexmark X940 | User Guide - Page 270
countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as - Lexmark X940 | User Guide - Page 271
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC - Lexmark X940 | User Guide - Page 272
has been identified as a major nationwide problem. It is recommended that the customer are special conditions for the Facsimile User Instructions. The grant of a telepermit for any network services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service. - Lexmark X940 | User Guide - Page 273
call attempts to the same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook for a period of utilisation d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne - Lexmark X940 | User Guide - Page 274
are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption - Lexmark X940 | User Guide - Page 275
usage. Statement of Limited Warranty Lexmark X940e, Lexmark X945e Lexmark International, Inc., Lexington, KY Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable - Lexmark X940 | User Guide - Page 276
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark X940 | User Guide - Page 277
(such as toners and inks), software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability - Lexmark X940 | User Guide - Page 278
maintenance 205 802.1x authentication 235 82 Replace waste toner box 206 82 Waste toner box missing 206 82 Waste toner toner low 207 88 Replace toner 207 900-999 Service Call complete 191 calling Customer Support 264 Cancel not available 191 guides 192 checking an - Lexmark X940 | User Guide - Page 279
color 64 options 63, 64 photo 64 Copy Settings menu 142 copy troubleshooting copier does not respond 242 partial document or photo copies 243 poor locking entire printer 233 modifying confidential print settings 233 supporting IPSec 234 supporting SNMPv3 234 using 802.1x authentication 235 using - Lexmark X940 | User Guide - Page 280
51 supported paper sizes 51 troubleshooting 251 Finishing menu 162 firmware card installing 27 flash memory card installing 27 troubleshooting 251 16 Line busy 195 linking trays 39 Load with 195 Load manual feeder with 195 Load staples 195 loading 1133‑sheet tray 35 520‑sheet tray - Lexmark X940 | User Guide - Page 281
98, 99, 100 ordering photoconductors 209 staple cartridges 210 toner cartridges 209 waste toner box 210 output file type changing 71 P paper A5 34 troubleshooting message remains after jam is cleared 252 paper jams avoiding 109 Paper Loading menu 133 Paper Size/Type menu 129 paper sizes supported - Lexmark X940 | User Guide - Page 282
low 207 88 Replace toner 207, 222 900-999 Service 207 Answering 191 Bin Full 191 Busy 191 Calibrating 191 Call complete 191 Cancel not available 191 Canceling 191 Change to 191 Check guides 192 Clearing job accounting statistics 192 Close cover 192 Close - Lexmark X940 | User Guide - Page 283
Load with 195 Load manual feeder with 195 Load staples 195 if restarting job. 198 Resetting the printer 198 Restore Held Waiting for redial 201 printer options troubleshooting drawers 250 finisher 251 flash memory recycled paper using 44 recycling Lexmark products 225 WEEE statement 270 - Lexmark X940 | User Guide - Page 284
/IP menu 182 telecommunication notices 271, 272, 273 toner cartridges ordering 209 replacing 222 touch screen buttons 19 troubleshooting checking an unresponsive printer 237 checking an unresponsive scanner 244 contacting Customer Support 264 Door A 237 FAQ about color printing 261 troubleshooting - Lexmark X940 | User Guide - Page 285
258 print quality test pages 253 repeating defects 257 skewed print 258 solid color pages 259 toner fog or background shading 260 toner rubs off 260 toner specks 260 uneven print density 261 troubleshooting, printer options drawers 250 finisher 251 flash memory card 251 hard disk with adapter 251
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
 |
 |
X940e, X945e
User's Guide
August 2011
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550