Lexmark Z43 User's Guide for Windows NT 4.0 and Windows 2000
Lexmark Z43 - Z43 Color InkJet Printer Manual
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- Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 1
to products, programs, or services do not imply that Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners. © Copyright 2001 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 2
cartridges. Troubleshooting -provides information for solving printing problems. Appendix -provides notices. Index -provides quick links to the information you need. Just click an index entry and go to the information source. Lexmark Z42 Color Jetprinter ™ Lexmark Z43 Color Jetprinter User's Guide - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 3
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Basic printing is as easy as: Step 1: Load the paper Step 2: Customize the printer driver Step 3: Print your document 3 - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 4
the paper against the right side of the sheet feeder, with the print side facing you. Note: Make sure you do not force the paper into the sheet feeder when you load it. For example, letter or A4 size paper should extend above the top of the paper support. Paper support Sheet feeder Troubleshooting - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 5
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing 2 Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper. Paper guide Release tab 5 - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 6
the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Loading specialty media Follow these guidelines when loading specialty media: Load up to: Make sure: 10 envelopes • the print side is facing you. • envelopes are loaded vertically against the right - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 7
basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Load up to: 10 greeting cards, index cards, or postcards Make sure: • the print side is facing you. • the cards are loaded vertically against the right side of the sheet feeder. • the paper guide is against - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 8
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Load up to: 100 sheets of custom size paper Make sure: • the print side is facing you. • your paper size fits within these dimensions: - Width: 76 mm to 216 mm 3.0 in. to 8.5 - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 9
your printer Troubleshooting Appendix Index Steps to basic printing Load up to: 20 sheets of banner paper Make sure: • you place the banner paper behind the printer, and then bring the unattached edge of the first page over the top of the printer and into the sheet feeder. • the paper guide is - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 10
your printer Troubleshooting Steps to basic printing Step 2: Customize the printer driver Your printer software includes several applications that let you perform printing tasks with superior printing results. One of these applications is your printer driver. If you are using: • Windows NT - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 11
printer Troubleshooting Appendix Index Steps to basic printing Opening the printer driver from an application When you open the printer driver from your application, you can change printer . Opening the printer driver from Windows When you open the printer driver from Windows, the settings apply - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 12
page and select a binding edge • Choose the default settings • Perform print cartridge maintenance • Select Dry Time Delay • View the current printer settings Lexmark Z42-Z43 Series ColorFine Properties Page Setup Color Features Paper Size: Letter (8.5 x 11 in) Hot Spot Help Click this to create - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 13
Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Selecting settings for specialty media When your printer software was installed, the printer driver was set to the default settings. Use the default settings for printing most documents on plain paper. However, you - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 14
printer Troubleshooting Appendix Index Steps to basic printing When you are printing on From the Page Setup tab, make these this specialty media: selections: Sheets of custom size paper Click the Custom Paper Size button. Enter the dimensions for your custom paper size. For help, see Loading - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 15
basics Maintaining your printer Troubleshooting Appendix Steps to basic printing When you are printing on this specialty media: Iron-on transfers From the Page Setup tab, make these selections: From the Media Type drop-down menu, select Iron On Transfer. Note: Many software applications accept - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 16
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics You can use your printer for: Printing photos Printing on both sides of a sheet of paper 16 - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 17
quality photos with the black and color cartridge combination that came with your printer. However, for the best possible photo quality, replace the black cartridge with a photo cartridge. For help replacing the black cartridge, see page 29. Step 1: Load the photo paper Place up to 25 sheets of - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 18
Maintaining your printer Troubleshooting Appendix Index Beyond the basics Step 2: Customize the printer software for printing photos 1 Open the printer driver. For help, see page 18. 2 Adjust the Document Color settings: a Click the Color tab. b Select Natural Color. Lexmark Z42-Z43 Series - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 19
Beyond the basics Maintaining your printer Troubleshooting Beyond the basics 3 Customize the settings for printing photos: a Click the Page Setup tab. Lexmark Z42-Z43 Series ColorFine Properties Page Setup Color Features Letter (8.5 x 11 in) b Select the Paper Size. c Select Glossy/Photo - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 20
Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics Step 3: Print your photos Note: For the best possible photo quality, print with a photo and color cartridge combination in your printer. Use a photo cartridge, Lexmark part number 12A1990. To replace - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 21
Maintaining your printer Troubleshooting Appendix Beyond the basics Printing on both sides of a sheet of paper Your Lexmark printer lets you print on both sides of a sheet of paper. Besides saving paper, this feature is helpful when you want to print tablets. Step 1: Load the paper Load up to - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 22
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics 3 Click the Features tab. Note: The orientation you select in step 2 is reflected in the graphics on the Features tab. - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 23
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Beyond the basics 4 Select a binding edge option: a Click the Features tab. Lexmark Z42-Z43 Series ColorFine Properties Page Setup Color Features b From the Two-Sided Printing area, select Long Edge or - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 24
basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics Step 3: printer software prompts you to reload the paper. a When the entire stack is finished printing, remove the stack. b Flip the stack of paper. c Insert the stack of paper and instruction - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 25
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics 4 Click OK. The even-numbered pages print on the other side. 5 To return to single-sided printing when you have - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 26
to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer This section describes how to install, replace, and care for your print cartridges. You can use the Control Program, one of your printer's software programs, to help you with these - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 27
The Control Program allows you to monitor your printer, and install or replace print cartridges. To open the Control Program from Windows, from the Start menu, click: 1 Programs. 2 Lexmark Z42-Z43 Series ColorFine. 3 Control Program. Maintaining your printer Troubleshooting Appendix 27 Index - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 28
ink levels • Install or replace a print cartridge • Align the cartridges • Clean the print nozzles • Print a test page • View cartridge part numbers and order supplies directly from Lexmark's Web site About tab to find printer software version and copyright information Control Program - Lexmark Z42 - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 29
Maintaining your printer Installing or replacing a print cartridge 1 Make sure the Power light is On. Power light On Paper Feed light Maintaining your printer Troubleshooting Appendix 2 Raise the front cover. The print cartridge carrier moves to the loading position unless the printer is busy - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 30
to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 3 Remove the old print cartridge. Store or dispose of the old cartridge. 4 Open the Control Program. For help, see page 27. 5 Click the Cartridge tab. 6 Click Change Cartridge. 30 - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 31
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 7 The Change Cartridges dialog box displays. Follow the steps on your screen to install the cartridges. a To control the speed of the animation on your screen, click Stop. - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 32
the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 8 The Choose Cartridges window displays: a Select the cartridge(s) you installed in your printer. b If you installed a new cartridge(s), click the appropriate box to reset the ink levels to full. Choose - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 33
black portions of a graphic or text do not align properly with the color portions. • Characters are not aligned correctly at left margin. • Vertical lines appear "wavy." To align your print cartridges: 1 Load plain paper in the printer. For help, see page 4. 2 Open the Control Program. For help, see - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 34
Troubleshooting Appendix Index Maintaining your printer 3 Click the Cartridge tab. 4 Click Align Cartridges. Your printer prints an alignment test page and the Align Cartridge dialog box displays. The test page looks similar to the one shown: Depending on the cartridge combination you installed - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 35
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 6 In the Align Cartridges dialog box, enter the pattern numbers from the printed test page that come closest to forming a straight line. For example, in group A on page 34, - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 36
Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print nozzles The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. A test line - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 37
printer Troubleshooting Appendix Index Maintaining your printer 4 Click Clean Print Nozzles. The printer feeds a sheet of paper and prints a nozzle test pattern, similar to the one shown: If any of these colors are missing on your printed test page, your cartridge may be out of that color of ink - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 38
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 5 Compare the diagonal lines above the test three times, go to step 6. 6 Remove and reinstall the print cartridge. For help, see page 29. 7 Repeat the nozzle test. 8 If the lines are - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 39
your printer Troubleshooting Appendix Maintaining your printer Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles (see page 36), there may be dried ink on the print nozzles or contacts. 1 Remove the print cartridges from the printer. For - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 40
for an extended period of time. • If a print cartridge runs out of ink, leave the empty cartridge in the printer until you are ready to replace it. Printing with one of the print cartridge carriers empty may cause printer problems. Lexmark's printer warranty does not cover repair of failures or - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 41
problem. Printer prints slowly or doesn't print Paper misfeeds or jams Document prints with mistakes or poor quality Problems with transparencies, photos, or envelopes Error messages and flashing lights When there is a problem, first make sure that: • The power supply is plugged into the printer - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 42
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Troubleshooting • Bidirectional support is enabled in your printer software. 1 From the printer's Control Program, click the Options tab. 2 Make sure Enable Bidirectional Support is checked. For additional help, refer - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 43
switch box or other device and connect it directly to your computer. Printer is plugged in but doesn't print, or you get a Printer Offline or Printer Not Ready message Make sure: • The printer is turned On. • Paper is loaded correctly. For help, see page 4. • The parallel or USB cable is completely - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 44
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting • The printer is not being held or paused. To check the printer status: 1 From the Printers folder, double-click the Lexmark Z42-Z43 Series ColorFine icon. 2 Click the Printer menu and make sure no - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 45
your printer Troubleshooting Appendix Troubleshooting Printer prints printer Make sure: • The paper is a recommended paper for inkjet printers. • You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 46
page 4. • If regular paper feeds without problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. • Make sure envelopes or the appropriate specialty papers are selected in the printer driver. • Make sure you - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 47
quality Print is too dark or smudged • Make sure the paper is straight and not wrinkled. • Let the ink dry before handling the paper. • Make sure the Paper Type setting in the printer software matches the type of paper loaded in the printer. For help, see page 10. • Change the Print Quality setting - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 48
Maintaining your printer Troubleshooting Appendix Index Troubleshooting Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables, borders, and graphs: • Select a higher Print Quality setting. For help, see page 10. • Align the print cartridges. For - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 49
Index Troubleshooting Print quality is poor at the left, right, top, or bottom edge of page Like other printers, your printer cannot print in the extreme left, right, top, or bottom edges of a page. Use these minimum settings: • Left and Right margins: 6.35 mm (0.25 in.) each for all paper sizes - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 50
printer Troubleshooting Appendix Index Troubleshooting Colors on the printout differ from the colors on the screen • Select Natural Color as the Document Color: 1 From the printer driver, click the Color tab. 2 Make sure Natural Color is selected. • A print cartridge may be out of ink or low on ink - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 51
basic printing Beyond the basics Maintaining your printer Troubleshooting Troubleshooting Problems with transparencies, photos, or envelopes Glossy photo papers or transparencies stick together • Use a transparency or photo paper designed for use with an inkjet printer. • Let each page dry with the - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 52
the basics Maintaining your printer Troubleshooting Appendix Troubleshooting Error messages and flashing lights Paper Jam message For help, see page 47. Power Paper light Feed light Ink Low message A print cartridge is running out of ink. Purchase a new print cartridge. For help replacing the - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 53
to basic printing Beyond the basics Troubleshooting Power light Paper Feed light 1 2 The Power light blinks twice The print cartridge carrier has stalled. Check your screen for any error messages. Turn the printer Off. Wait a few seconds, and then turn the printer back On. Maintaining your - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 54
Beyond the basics Maintaining your printer Troubleshooting Appendix Appendix In this section, you can find information about: • Notices Electronic Emission Notices Federal Communications Commission (FCC) Compliance Information Statement The Lexmark Z42 Color Jetprinter has been tested and found - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 55
printer Troubleshooting Appendix Appendix Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 56
outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 57
recommenda- tions 14 bidirectional communications problem indicators 42 blinking lights Paper Feed 52 Power 53 buttons Paper Feed 52 Power 52 C cable, part number parallel 54 USB 54 cards loading 7 setting recommenda- tions 13 cartridges, print aligning 33 installing 29 part numbers 28 preserving - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 58
settings 13 error messages Ink Low 52 Paper Jam 52 Printer Not Ready 43 Printer Offline 43 European Community Directives Conformity 55 F faded colors 50 Federal Communications Commision (FCC) Statement 54 flashing lights 52 foils See transparencies G greeting cards loading 7 settings 13 I improving - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 59
paper loading 7, 17 settings 13 postcards loading 7 settings 13 Power button 52 Power light 29, 53 print cartridge contacts wiping 39 print cartridges aligning 33 cleaning 36 installing 29 part numbers 28 black 32 color 32 photo 20 preserving 40 removing 30 replacing 29 Print Instruction Sheet - Lexmark Z43 | User's Guide for Windows NT 4.0 and Windows 2000 - Page 60
4 software applications Control Program 27 Document Defaults (Printing Preferences) 10 specialty papers loading 6 settings 13 supplies, ordering 28 T test page alignment 34 does not print 44 missing colors 37 transparencies loading 9 settings 14 troubleshooting error messages 52 flashing lights 52
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Edition: February 2001
The following paragraph does not apply to any country where such provisions are inconsistent with local
law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended
to state or imply that only that product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated
by the manufacturer, are the user’s responsibility.
Lexmark, Lexmark with diamond design, and ColorFine are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.
Other trademarks are the property of their respective owners.
© Copyright 2001 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.
Edition Notice
Color Jetprinter