Lexmark Z52 User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB)
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- Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 1
to products, programs, or services do not imply that Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners. © Copyright 1999 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 2
cartridges. Troubleshooting -provides information for solving printing problems. Appendix -provides notices, safety, and printer software installation information. Index -provides quick links to the information you need. Just click an index entry to go to the information source. Lexmark Z52 Color - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 3
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Basic printing is as easy as: Step One: Load the paper Step Two: Customize the printer driver Step Three: Print your document 3 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 4
(depending on thickness). 1 Place the paper against the right side of the sheet feeder, with the print side facing you. Paper alignment marks Sheet feeder Troubleshooting Appendix 4 Index - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 5
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing 2 Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper. Paper guide Release tab 5 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 6
Troubleshooting Appendix Index Steps to basic printing Loading specialty media When loading specialty media, follow these guidelines: Load up to: 10 the upper left corner. 10 greeting cards, index cards, or postcards • the envelope is loaded vertically and the paper guide is against the side of - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 7
your printer Troubleshooting Appendix Index Steps to basic printing Load up to: Make sure: 25 sheets of photo paper or photo cards • the glossy or coated side is facing you. • the paper guide is against the side of the photo paper. 25 iron-on transfers • you follow the instructions on the - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 8
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Load up to: 20 sheets of banner paper Note: Select Banner or Banner A4 paper size in the Printer Properties. 10 transparencies Make sure: • you place the banner paper behind - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 9
Troubleshooting Appendix Index Steps to basic printing Step Two: Customize the printer driver The software for your printer includes several applications that let you perform printing tasks with superior printing results. One of these applications is the printer driver. If you are using: • Windows - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 10
Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Opening the printer driver from Windows When you open the printer driver from Windows, the settings apply to ALL . 3 Select Document Defaults from the sidebar menu. 4 Change settings as needed. 10 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 11
Troubleshooting Appendix Index Steps to basic printing Click the... Color tab to: Features tab to: • Select a Document Color and Shading (Halftone) setting • Adjust the brightness and contrast settings • Choose to print in color Lexmark Z52 Series ColorFine Properties Page Setup Color - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 12
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing Selecting settings for specialty media When your printer software was installed, the printer driver was set to the default settings. Use the default settings for printing most - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 13
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing When you are printing on this specialty media: Sheets of custom-sized paper Banner paper Transparencies Note: When printing - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 14
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Steps to basic printing When you are printing on this specialty media: From the Page Setup tab, make these selections: Iron-on transfers Note: Many software applications accept ironon transfers differently. We - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 15
Steps to basic printing Beyond the basics Steps to basic printing Step Three: Print your document 1 From your application's File menu, click Print. 2 From the Print dialog box, click OK or Print (depending on the application). Maintaining your printer Troubleshooting Appendix 15 Index - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 16
Beyond the basics Maintaining your printer Troubleshooting Appendix Beyond the basics You can use your printer for: Printing photos Printing on both sides of a sheet of paper Printing photos You can print quality photos with the black and color cartridge combination that came with your printer - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 17
your printer Troubleshooting Appendix Index Beyond the basics Step Two: Customize the printer software for printing photos 1 Open the printer driver. For help, see page 9. 2 Adjust the Document Color settings: a Click the Color tab. b Select Natural Color. Lexmark Z52 Series ColorFine - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 18
to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics 3 Customize the settings for printing photos: a Click the Page Setup tab. Lexmark Z52 Series ColorFine Properties Page Setup Color Features b Select the Paper Size. Paper Size Letter - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 19
the basics Maintaining your printer Troubleshooting Appendix Beyond the basics Step Three: Print your photos Note: For the best possible photo quality, print with a photo and color cartridge combination in your printer. To replace the black cartridge with a photo cartridge, see page 26. 1 From your - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 20
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Beyond the basics Step Two: Customize the printer software for your twosided print job For help opening the printer driver, see page 9. 1 Select the paper size and orientation: a Click the Page - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 21
the other side of the pages. Lexmark Z52 Series ColorFine Properties Page Setup Color Features Print Options Dry Time Delay Two-Sided Printing None Long Edge Short Edge Print Instruction Sheet Cartridge Maintenance Clean Rollers (Hagaki) Defaults About Lexmark Hot Spot Help Click this to attach - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 22
your printer Troubleshooting Appendix Index Beyond 3 When the odd-numbered pages finish printing, your printer software prompts you to reload the paper. a When the entire the stack of paper. c Insert the stack of paper and instruction page with the printed side facing away from you and the arrows - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 23
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer This section describes how to install, replace, and care for your print cartridges. You can use the Control Program, one of your printer's software programs, to help you with these tasks - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 24
Control Program The Control Program lets you monitor your printer, and install or replace print cartridges. To open the Control Program from Windows: 1 From the Start menu, click Programs. 2 Click Lexmark Z52 Series ColorFine. 3 Click Lexmark Z52 Control Program. Troubleshooting Appendix 24 Index - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 25
the status of your print job • Cancel your print job Cartridge tab to: About tab to find printer software version and copyright information Control Program - Lexmark Z52 Series ColorFine StatusCartridge OptionAbout • Install or replace a print cartridge Low • Clean the print nozzles • Align the - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 26
basic printing Beyond the basics Maintaining your printer Troubleshooting Maintaining your printer Installing or replacing a print cartridge 1 Make sure the Power light is On. Power light Paper Feed light 2 Raise the front cover. The print cartridge carrier moves to the loading position unless - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 27
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 3 Remove the old print cartridge. Store or dispose of the old cartridge. 4 Open the Control Program. For help, see page 24. 5 Click the Cartridge tab. 6 Click Install/Change Cartridges. 27 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 28
Troubleshooting Appendix Index Maintaining your printer 7 The Change Cartridges dialog box displays. Follow the steps on your screen to install the cartridges advance the instructions or click Previous to repeat the instructions. Change Cartridges Pictures Stop c When installation is complete, - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 29
your printer Troubleshooting Appendix Index Maintaining your printer 8 The Choose Cartridges window displays: a Select the cartridge(s) you installed in your printer. b If you installed a new cartridge(s), click the appropriate box to reset the ink levels to full. Choose Cartridges From the - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 30
Troubleshooting Appendix Index Maintaining your printer Improving print quality If print quality is not what you expect, align your print cartridges or clean your print nozzles. Aligning the print cartridges Normally, you only align the print cartridges after installing a new print cartridge - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 31
your printer Troubleshooting Appendix Index Maintaining your printer 4 Click Align Cartridges. Your printer prints an alignment test page and the Align Cartridge dialog box displays. The test page looks similar to the one shown: Depending on the cartridge combination you installed, an alignment - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 32
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 6 In the Align Cartridges dialog box, enter the pattern numbers from the printed test page that come closest to forming a straight line. For example, on the previous page in - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 33
Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print nozzles The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. A test line - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 34
printer Troubleshooting Appendix Index Maintaining your printer 4 Click Clean Print Nozzles. The printer feeds a sheet of paper and prints a nozzle test pattern, similar to the one shown: If any of these colors are missing on your printed test page, your cartridge may be out of that color of ink - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 35
basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Maintaining your printer 5 Compare the the test three times, go to step 6. 6 Remove and reinstall the print cartridge. 7 Repeat the nozzle test. 8 If the lines are still broken, continue with the next section - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 36
Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles (see page 33), there may be dried ink on the print nozzles or contacts. 1 Remove the print cartridges from the - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 37
for an extended period of time. • If a print cartridge runs out of ink, leave the empty cartridge in the printer until you are ready to replace it. Printing with one of the print cartridge carriers empty may cause printer problems. Lexmark's printer warranty does not cover repair of failures or - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 38
the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting This section lists printer problems that can occur, and what you can do to solve them. From the list of printing problems below, select a category that describes your printing problem. Then read the category for - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 39
. 1 From the printer's Control Program, click the Options tab. 2 Make sure Enable Bidirectional Support is checked. For additional help, refer to the Troubleshooting section of your printer software Help files. Printer prints slowly or doesn't print If your printer doesn't print, your printer - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 40
Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting Before proceeding, verify that: • a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 41
sure: • The print cartridges are installed correctly. For help, see page 26. • If you are using a parallel cable, make sure it is an IEEE 1284- compliant parallel cable that supports bidirectional printing. Printer ejects a blank page after appearing to print Make sure: • Your Lexmark printer is set - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 42
Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting • You have removed the sticker and transparent tape covering the bottom of the print cartridges. For help, see page 26. Printer prints very slowly • Close any open applications not in - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 43
side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. • Make sure envelopes or the appropriate specialty papers are selected in the printer driver. • Make sure you are using a paper or envelope size supported by your printer. • Your application may not be designed - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 44
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Troubleshooting Printer has a paper jam If paper is straight and unwrinkled. • Let the ink dry before handling the paper. • Make sure the Paper Type setting in the printer software matches the type of paper loaded in the - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 45
Maintaining your printer Troubleshooting Appendix Index Troubleshooting Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables, borders, and graphs, try the following: • Select a higher Print Quality setting. • Align the print cartridges. For help - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 46
to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting Print quality is poor at the left, right, if any, and resend your job to print. • Align the print cartridges. For help, see page 30. • Clean the print nozzles. For help, see page 33. 46 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 47
Troubleshooting Colors on the printout differ from the colors on the screen • Select Natural Color as the Document Color: 1 From the printer driver, click the Color tab. 2 Make sure Natural Color is selected. • Check the print cartridge ink levels. A print cartridge may be out of ink or low on ink - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 48
basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting Characters are missing or unexpected • Make sure your Lexmark Z52 printer driver is selected as the default printer. • Your printer may have two-way communication problems. For help see page 39 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 49
the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting Error messages and flashing lights Paper Jam message For help, see page 44. Power Paper light Feed light Ink Low message A print cartridge is running out of ink. Purchase a new print cartridge. The Power light is - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 50
of instructions that correspond to your operating system and printer cable (parallel or USB): Window 98 - USB cable 1 Start Windows. 2 Click Next when the first screen displays. 3 Insert the software CD. 4 Click Next or Finish on any subsequent screens. The Lexmark Z52 software installation screen - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 51
example, d:\setup), and then click OK. 3 When the Lexmark Z52 software installation screen displays, select Tools. 4 Select Create Diskettes. 5 Follow the instructions on the screen. To install the printer software from diskettes: 1 Start Windows. 2 Insert Setup Disk 1 into your disk drive. 3 From - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 52
software, follow the appropriate set of instructions from Installing printer software. Electronic Emission Notices Federal Communications Commission (FCC) Compliance Information Statement The Lexmark Z52 Color Jetprinter your point of purchase or service representative for additional suggestions. - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 53
printing Beyond the basics Maintaining your printer Troubleshooting Appendix Appendix cables or by unauthorized changes or the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 54
basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Appendix Energy Star The EPA operating instructions, to a professional service person. • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 55
problem indicators 39 blinking lights Paper Feed 49 Power 49 C cards loading 6 setting recommendations 12 cartridges, print aligning 30 installing 26 part numbers 25 preserving 37 removing 27 replacing 26 CD-ROM installing software 50 characters misformed 46 Choose Cartridges window 29 color - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 56
cards loading 6 settings 12 I improving print quality 30 index cards loading 6 settings 12 Industry Canada Compliance Statement 55 Ink Low message 49 installing printer software 50 intermittent printing 45 iron-on transfers loading 7 settings 14 J Japanese VCCI Notice 56 L lights locating 49 - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 57
wiping 36 Print Instruction Sheet 21 print nozzles cleaning 33 wiping 36 print quality improving 30 troubleshooting 44 printer driver installing CD-ROM 51 diskettes 51 downloaded from the web 51 printer software installing CD-ROM 50 diskettes 50 downloaded driver 50 uninstalling 51 printing - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 58
Document Defaults (Printing Preferences) 9 software, printer installing 50 uninstalling 51 specialty papers loading 6 settings 12 supplies, ordering 25 T test page alignment 31 does not print 41 missing colors 34 transparencies loading 8 settings 13 troubleshooting error messages 49 flashing lights - Lexmark Z52 | User's Guide for Windows NT 4.0 and Windows 2000 (2.7 MB) - Page 59
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z W warranty 52 Windows 2000 Printing Preferences 9 opening 10 Windows NT 4.0 Document Defaults 9 opening 10 World Wide Web installing printer software 51 Index 62
First Edition: December 1999
The following paragraph does not apply to any country where such provisions are inconsistent with
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LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT
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This publication could include technical inaccuracies or typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
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intended to state or imply that only that product, program, or service may be used. Any functionally equivalent
product, program, or service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or services, except those
expressly designated by the manufacturer, are the user’s responsibility.
Lexmark, Lexmark with diamond design, and ColorFine are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International,
Inc.
Other trademarks are the property of their respective owners.
© Copyright 1999 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by
the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data
and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark
International, Inc., Lexington, KY 40550.
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