LiftMaster 8360WLB Owners Manual
LiftMaster 8360WLB Manual
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- LiftMaster 8360WLB | Owners Manual - Page 1
Wi-Fi® Garage Door Openers Belt Drive Models 8355W•8355W-267 Chain Drive Models 8360W•8360WL•8360WLB•8365W•8365W-267 FOR RESIDENTIAL USE ONLY • Please read this manual and the safety materials carefully! • The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned. • - LiftMaster 8360WLB | Owners Manual - Page 2
and 8365W-267 8 Assembly 9 Models 8355W and 8355W-267 9 Models 8360W 8360WL 8360WLB 8365W and 8365W-267 10 Installation 12 Install the Door Control 21 Install the Protector System 23 Power 27 Adjustments 29 Battery Backup 32 Operation 34 Maintenance 43 Troubleshooting 44 Accessories 46 - LiftMaster 8360WLB | Owners Manual - Page 3
Serial Number Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols - LiftMaster 8360WLB | Owners Manual - Page 4
installing and operating the opener. l ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Before you begin: 1. Disable locks and remove any ropes connected to the garage door. 2. Lift the door halfway up. Release the door. If balanced, it should stay in place, supported - LiftMaster 8360WLB | Owners Manual - Page 5
Preparation Tools Needed 5/32 3/16 5/16 7/16 1/2 5/8 1/4 7/16 9/16 5 - LiftMaster 8360WLB | Owners Manual - Page 6
on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener. The instructions for these accessories will be attached to the accessory and are not included in this manual. The images throughout this manual are for - LiftMaster 8360WLB | Owners Manual - Page 7
, and 8360WLB Accessories will vary depending on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener. The instructions for these accessories will be attached to the accessory and are not included in this manual. The - LiftMaster 8360WLB | Owners Manual - Page 8
on the garage door opener model purchased. Depending on your specific model, other accessories may be included with your garage door opener. The instructions for these accessories will be attached to the accessory and are not included in this manual. The images throughout this manual are for - LiftMaster 8360WLB | Owners Manual - Page 9
8355W and 8355W-267 1 Attach the Rail to the Garage Door Opener Models 8355W and 8355W-267 To avoid possible SERIOUS INJURY to finger from moving garage door opener: l ALWAYS keep hand clear of sprocket while operating opener. l Securely attach sprocket cover BEFORE operating. To avoid SERIOUS - LiftMaster 8360WLB | Owners Manual - Page 10
Assembly 2 Tighten the Belt 1 Models 8355W and 8355W-267 1. By hand, thread the firmly against the trolley. 2 3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench about a quarter turn until the spring releases and snaps the nut ring against the trolley. - LiftMaster 8360WLB | Owners Manual - Page 11
5. Install the sprocket cover by squeezing the sides and inserting the tabs into the slots on the garage door opener. Washered Bolt 5/16"-18 x 1/2" (Mounted in the garage door opener) Washered Bolt 5/16"-18 x 1/2" (Mounted in the garage door opener) 1/2" (13 mm) Models 8360W, 8360WL, and 8360WLB - LiftMaster 8360WLB | Owners Manual - Page 12
connect garage door opener to power source until instructed to do so. 8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms. 9. Install wall-mounted garage door control: l within sight of the garage door. l out - LiftMaster 8360WLB | Owners Manual - Page 13
fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports. Open your door - LiftMaster 8360WLB | Owners Manual - Page 14
can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided). HARDWARE OPTION - LiftMaster 8360WLB | Owners Manual - Page 15
at this point. If the door hits the trolley when it is raised, pull the trolley release arm down to disconnect the inner and outer trolley. Slide the outer trolley toward the garage door opener. The trolley can remain disconnected until instructed. Clevis Pin 5/16" X 2-3/4" Connected Disconnected - LiftMaster 8360WLB | Owners Manual - Page 16
5 Hang the Garage Door Opener To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Hanging your garage door opener will vary depending on your garage. Two - LiftMaster 8360WLB | Owners Manual - Page 17
Installation 6 Install the Light Bulbs Models 8355W, 8355-267, 8360W, 8360WL, and 8360WLB To prevent possible OVERHEATING of the bulbs burn out prematurely due to vibration, replace with A19, standard neck garage door opener bulbs. The use of short neck or specialty light bulbs may overheat the - LiftMaster 8360WLB | Owners Manual - Page 18
Installation 7 Attach the Emergency Release Rope and Handle To prevent possible SERIOUS INJURY or DEATH from a falling garage door: l If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door - LiftMaster 8360WLB | Owners Manual - Page 19
secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. NOTE: Many door reinforcement kits provide for direct attachment - LiftMaster 8360WLB | Owners Manual - Page 20
the bolts, nuts and lock washers. 5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. The trolley will re-engage automatically when the garage door opener is activated. HARDWARE Hex Bolt 5/16"-18 x 7/8" Lock Washer 5/16" Clevis Pin 5/16 - LiftMaster 8360WLB | Owners Manual - Page 21
, see page 46. Your garage door opener is compatible with up to 2 Smart Control Panels or 4 of any other Security+ 2.0® door controls. NOTE: Older LiftMaster door controls and third party products are not compatible. Install door control within sight of garage door, out of reach of small - LiftMaster 8360WLB | Owners Manual - Page 22
garage door opener HARDWARE Insulated Staple (Not Shown) PRE-WIRED INSTALLATIONS: When wiring the door control to the garage door opener make sure you use the same wires that are connected to the door control. 1. Run the white and red/white wire from the door control to the garage door opener - LiftMaster 8360WLB | Owners Manual - Page 23
, the sensor LEDs will turn off and whenever the garage door opener lights turn on, the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up. When installing the safety reversing sensors check the following - LiftMaster 8360WLB | Owners Manual - Page 24
safety reversing sensors can be attached to the door track, the wall, or the floor. If the door track will not support the sensor bracket a wall installation is recommended. Choose one of the following installations. OPTION A - DOOR TRACK INSTALLATION 1. Slide the curved arms of the sensor bracket - LiftMaster 8360WLB | Owners Manual - Page 25
for the safety reversing sensors, see page 26. HARDWARE Insulated Staple (Not Shown) OPTION A - INSTALLATION WITHOUT PRE-WIRING 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with staples. 2. Strip 7/16 inch (11 mm) of insulation from each - LiftMaster 8360WLB | Owners Manual - Page 26
. Insert the wires that are connected to the white/black safety sensor wires to the grey terminal on the garage door opener. 1 Safety reversing sensor wires 2 Pre-installed wires 7/16" (11 mm) 3 Safety reversing sensor wires White White/Black 4 5 Yellow Purple 7/16" (11 mm) RED WHITE WHITE - LiftMaster 8360WLB | Owners Manual - Page 27
plug in ANY way to make it fit outlet. Be sure the opener is grounded. To avoid installation difficulties, do not activate the garage door opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only - LiftMaster 8360WLB | Owners Manual - Page 28
will not close if the sensors have not been installed and aligned correctly. When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close. The sensors can be - LiftMaster 8360WLB | Owners Manual - Page 29
installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Incorrect adjustment of garage door sure fully open door provides adequate clearance. To watch a video, go to youtu.be/Fyl1-SxQxnE Your garage door opener is - LiftMaster 8360WLB | Owners Manual - Page 30
installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Incorrect adjustment of garage door Button. The door will travel to the programmed DOWN position. Programming is complete. If the garage door opener lights are - LiftMaster 8360WLB | Owners Manual - Page 31
laid flat) on the floor, centered under the garage door. 2. Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board. If the door stops but does not reverse: 1. Review the installation instructions provided to insure all steps were followed - LiftMaster 8360WLB | Owners Manual - Page 32
power BEFORE performing ANY service or maintenance. l Use ONLY LiftMaster part # 485LM for replacement battery. l DO NOT dispose of battery in fire. Battery may explode. Check with local codes for disposal instructions. 2 Test the Battery 1. Unplug the garage door opener. The battery status LED - LiftMaster 8360WLB | Owners Manual - Page 33
hours. The battery will last approximately 1 to 2 years with normal usage. Instructions for replacement are provided with the battery. To obtain maximum battery life and prevent damage, disconnect the battery when the garage door opener is unplugged for an extended period of time, such as a summer - LiftMaster 8360WLB | Owners Manual - Page 34
object (or a 2x4 laid flat) on the floor. Failure to adjust the garage door opener properly increases the risk of SEVERE INJURY or DEATH. 11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 4). An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH - LiftMaster 8360WLB | Owners Manual - Page 35
Status LED will glow solid orange, and a beep will sound approximately every 2 seconds. AUTOMATIC GARAGE DOOR LOCK* Garage door opener models featuring the Security Shield are compatible with the LiftMaster Automatic Garage Door Lock (Model 841LM). See Accessories, page 46. * If applicable. 35 - LiftMaster 8360WLB | Owners Manual - Page 36
. 1. Download the myQ App. 2. Set up an account and connect. For more information on connecting your garage door opener, visit Liftmaster.com/Customer-Support. Learn Button LED An LED on the garage door opener will indicate Wi-Fi status. See table below. Learn Button Command LED Multi-Function - LiftMaster 8360WLB | Owners Manual - Page 37
. When the garage door opener needs to be serviced (approximately 4500 garage door opener cycles) the command (yellow) and service (red) LEDs will begin to alternately flash back and forth. The factory setting for the MAS feature is off and can be activated at time of installation. Contact your - LiftMaster 8360WLB | Owners Manual - Page 38
button until the garage door opener lights turn off, then on again.* If the command LED is continuously blinking, the LOCK feature needs to be deactivated. MAINTENANCE ALERT SYSTEM (MAS): Activate/Deactivate: Press and hold the LEARN button. Then press the LIGHT button. The service LED will flash - LiftMaster 8360WLB | Owners Manual - Page 39
. When the garage door opener needs to be serviced (approximately 4500 garage door opener cycles) the command (yellow) and service (red) LEDs will begin to alternately flash back and forth. The factory setting for the MAS feature is off and can be activated at time of installation. Contact your - LiftMaster 8360WLB | Owners Manual - Page 40
garage door opener lights turn off, then on again.* If the command LED is continuously blinking, the LOCK feature needs to be deactivated. MOTION SENSOR (Premium button. The service LED will flash the status; Active is 2 flashes and deactivated is 3 flashes. Motion Sensor Service LED LEARN Button - LiftMaster 8360WLB | Owners Manual - Page 41
remote controls can be programmed to the garage door opener. Older LiftMaster remote controls are NOT compatible, see page 46 for compatible accessories. To program additional accessories refer to the instructions provided with the accessory or visit LiftMaster.com. If your vehicle is equipped with - LiftMaster 8360WLB | Owners Manual - Page 42
DISENGAGE AUTOMATIC GARAGE DOOR LOCK (MODEL 841LM)* 1. The door should be fully closed if possible. 2. Disengage the automatic garage door lock by sliding the manual release to the open position. 3. Pull the emergency release handle down and back (toward the garage door opener). The garage door can - LiftMaster 8360WLB | Owners Manual - Page 43
Manually operate door. If it is unbalanced or binding, call a trained door systems technician. l Check to be sure door opens garage door opener rail installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions - LiftMaster 8360WLB | Owners Manual - Page 44
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash(es) Down Arrow Flash(es) 1 1 The garage door opener will not - LiftMaster 8360WLB | Owners Manual - Page 45
.LiftMaster.com for more information. My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. l Verify the safety reversing sensors are properly installed - LiftMaster 8360WLB | Owners Manual - Page 46
door operator. 881LMW Automatic Garage Door Lock: Compatible with Security Shield garage door openers. Provides added security by automatically locking garage door travel at the garage door track. 892LT/894LT 2 and 4 Button Learning Remote Controls: Compatible with LiftMaster garage door openers - LiftMaster 8360WLB | Owners Manual - Page 47
TRANSMITTERS AND LIGHT BULBS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY - LiftMaster 8360WLB | Owners Manual - Page 48
Models 8355W and 8355W-267 Rail Assembly Parts Description 1 Belt - for 7 foot (2.1 m) door Belt - for 8 foot (2.4 m) door Belt - for 10 foot (3 m) door Installation Parts Description 1 Curved Door Arm 2 Door Door Arm 9 White and Red/White Wire 10 3V CR2032 Lithium Battery Not Shown User's Guide - LiftMaster 8360WLB | Owners Manual - Page 49
Repair Parts Models 8355W and 8355W-267 Garage Door Opener Parts 1 2 11 5 4 6 9 3 12 7 5 4 10 8 Description 1 Sprocket Cover 2 Gear and Sprocket 3 End panel 4 Light Lens 5 Light Socket 6 Capacitor 7 Capacitor Bracket 8 Cover 9 Motor with Travel Module 10 - LiftMaster 8360WLB | Owners Manual - Page 50
Models 8360W 8360WL and 8360WLB Rail Assembly Parts Description 1 Chain - for 7 foot (2.1 m) door Chain - for 8 foot (2.4 m) door Chain - for 10 foot (3 m) door Installation Parts Description Part Number 1 Curved Door Arm 041B0035B 2 Door wire 041A5034 8 Straight Door Arm 4178B0034B 9 White - LiftMaster 8360WLB | Owners Manual - Page 51
Repair Parts Models 8360W 8360WL and 8360WLB Garage Door Opener Parts 1 9 3 4 6 10 8 7 5 11 2 4 3 Description 1 Sprocket and Sprocket Cover 2 End panel 3 Light Lens 4 Light Socket 5 Transformer 6 Cover 8360W 8360WL 7 Motor with Travel Module 8 Travel Module 9 End - LiftMaster 8360WLB | Owners Manual - Page 52
Repair Parts Models 8365W and 8365W-267 Rail Assembly Parts Description 1 Master link kit 2 Chain pulley bracket Straight door arm section 9 Curved door arm section 10 Safety reversing sensor brackets (2) Not Shown Installation hardware bag (includes hardware listed on page 8) User's Guide Part - LiftMaster 8360WLB | Owners Manual - Page 53
at: LiftMaster.com or myLiftMaster.com Or for installation and service information call: 1-800-528-9131 Before calling, please have the model number of the garage door opener. If you are calling about a troubleshooting issue, it is recommended that you have access to your garage door opener while
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 |
 |
Wi-Fi
®
Garage Door Openers
Belt Drive Models
8355W•8355W-267
Chain Drive Models
8360W•8360WL•8360WLB•8365W•8365W-267
•
Please read this manual and the safety materials
carefully!
•
The door WILL NOT CLOSE unless the Protector
System
®
is connected and properly aligned.
•
Periodic checks of the garage door opener are
required to ensure safe operation.
•
This garage door opener is ONLY compatible with
myQ
®
and Security+ 2.0
®
accessories.
•
DO NOT install on a one-piece door if using devices
or features providing unattended close. Unattended
devices and features are to be used ONLY with
sectional doors.
•
Attach warning labels to the location indicated on
label.
FOR RESIDENTIAL USE ONLY
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523
Register your garage door opener to receive updates and offers from LiftMaster
Send it in
by texting
the photo to 71403 (US)
or visit
www.liftmaster.photo (Global)
Take a photo
of the camera icon
including the points (
).