Linksys WRT54GL User Guide - Page 25

Appendix A: Troubleshooting, Troubleshooting - username and password

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Appendix A Appendix A: Troubleshooting Your computer cannot connect to the Internet. Follow these instructions until your computer can connect to the Internet: •• Make sure that the Router is powered on. The Power LED should be green and not flashing. •• If the Power LED is flashing, then power off all of your network devices, including the modem, Router, and computers. Then power on each device in the following order: 1. Cable or DSL modem 2. Router 3. Computer •• Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router. The modem does not have an Ethernet port. The modem is a dial-up modem for traditional dial-up service. To use the Router, you need a cable/DSL modem and high-speed Internet connection. You cannot use the DSL service to connect manually to the Internet. After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually. The DSL telephone line does not fit into the Router's Internet port. The Router does not replace your modem. You still need your DSL modem in order to use the Router. Connect the telephone line to the DSL modem, insert the setup CD into your computer, and then follow the on‑screen instructions. Troubleshooting When you double-click the web browser, you are prompted for a username and password. If you want to get rid of the prompt, follow these instructions. Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers): 1. Select Tools > Internet Options. 2. Click the Connections tab. 3. Select Never dial a connection. 4. Click OK. The Router does not have a coaxial port for the cable connection. The Router does not replace your modem. You still need your cable modem in order to use the Router. Connect your cable connection to the cable modem, insert the setup CD into your computer, and then follow the on‑screen instructions. The computer cannot connect wirelessly to the network. Make sure the wireless network name or SSID is the same on both the computer and the Router. If you have enabled wireless security, then make WRT54GL User Guide sure the same security method and key are used by both the computer and the Router. You need to modify the settings on the Router. Open the web browser (for example, Internet Explorer or Firefox), and enter the Router's IP address in the address field (the default IP address is 192.168.1.1). When prompted, leave the User name field blank and enter the password to the Router (the default is admin). Click the appropriate tab to change the settings. WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com. Wireless-G Broadband Router 23

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Appendix A
Troubleshooting
23
Wireless-G Broadband Router
Appendix A:
Troubleshooting
Your computer cannot connect to the Internet.
Follow these instructions until your computer can connect
to the Internet:
Make sure that the Router is powered on. The Power
LED should be green and not flashing.
If the Power LED is flashing, then power off all of
your network devices, including the modem, Router,
and computers. Then power on each device in the
following order:
Cable or DSL modem
1.
Router
2.
Computer
3.
Check the cable connections. The computer should
be connected to one of the ports numbered 1-4 on
the Router, and the modem must be connected to the
Internet port on the Router.
The modem does not have an Ethernet port.
The modem is a dial-up modem for traditional dial-up
service. To use the Router, you need a cable/DSL modem
and high-speed Internet connection.
You cannot use the DSL service to connect manually to
the Internet.
After you have installed the Router, it will automatically
connect to your Internet Service Provider (ISP), so you no
longer need to connect manually.
The DSL telephone line does not fit into the Router’s
Internet port.
The Router does not replace your modem. You still need
your DSL modem in order to use the Router. Connect
the telephone line to the DSL modem, insert the setup
CD into your computer, and then follow the on-screen
instructions.
When you double-click the web browser, you are
prompted for a username and password. If you want to
get rid of the prompt, follow these instructions.
Launch the web browser and perform the following steps
(these steps are specific to Internet Explorer but are similar
for other browsers):
Select
1.
Tools
>
Internet Options
.
Click the
2.
Connections
tab.
Select
3.
Never dial a connection
.
Click
4.
OK
.
The Router does not have a coaxial port for the cable
connection.
The Router does not replace your modem. You still need
your cable modem in order to use the Router. Connect your
cable connection to the cable modem, insert the setup
CD into your computer, and then follow the on-screen
instructions.
The computer cannot connect wirelessly to the network.
Make sure the wireless network name or SSID is the same
on both the computer and the Router. If you have enabled
wireless security, then make WRT54GL User Guide sure
the same security method and key are used by both the
computer and the Router.
You need to modify the settings on the Router.
Open the web browser (for example, Internet Explorer or
Firefox), and enter the Router’s IP address in the address
field (the default IP address is
192.168.1.1
). When
prompted, leave the
User name
field blank and enter the
password to the Router (the default is
admin
). Click the
appropriate tab to change the settings.
WEB:
If your questions are not addressed here,
refer to the Linksys website,
www.linksys.com
.