Mackie Spike Audio Interface/PC Troubleshooting
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- Mackie Spike | Audio Interface/PC Troubleshooting - Page 1
no .1 Official Mackie Resource Guide Troubleshooting & Streamlining your PC for use with Digital Audio 1 ©2005 LOUD Technologies Inc. "Mackie." and the "Running Man" are trademarks or registered trademarks of LOUD Technologies Inc. All Rights Reserved. Thanks Scotty, now can you beam my clothes down - Mackie Spike | Audio Interface/PC Troubleshooting - Page 2
re having issues getting your audio interface (such as Spike or Onyx FireWire) working, noise problems, or poor performance from your interface, read on. If you're NOT having any problems with your system and you're completely happy with its performance, just close this window and get back to mixing - Mackie Spike | Audio Interface/PC Troubleshooting - Page 3
-virus software and software firewalls (in Windows XP this can be found in your Control Panel). See important note regarding PC laptops on page 4 3. Resolving Resource Conficts Once you've installed the drivers, software and hardware for your audio interface, you can go further into your system - Mackie Spike | Audio Interface/PC Troubleshooting - Page 4
, software, conflicts and more. Go to Start-> Accesories-> SystemTools-> SysInfo. Remember, you can only disable hardware from the Windows Device Manager. System Information collects and displays configuration information that includes both signed drivers and unsigned drivers. System Information - Mackie Spike | Audio Interface/PC Troubleshooting - Page 5
the specified IRQ. 6. Releasing a Device Driver The device drivers' basic job is to interface hardware with the operating system and host audio application. When moving between host applications (say, Tracktion and Windows Media Player for example) the device driver might need to be released so - Mackie Spike | Audio Interface/PC Troubleshooting - Page 6
problems when starting an audio application in the event that Onyx, Spike or Link.USB is not connected to your computer. Remember - if a driver there are no other issues unrelated to device drivers. 3. While in Direct Sound mode, power-up the I/O device and wait for 10 or 20 seconds. If you have an - Mackie Spike | Audio Interface/PC Troubleshooting - Page 7
standard/high/low quality DV, MPEG2, DSS, and Audio. The Onyx driver is always visible here, even when the device is not connected or powered-up. You may remove the driver from here as well. 7 ©2005 LOUD Technologies Inc. "Mackie." and the "Running Man" are trademarks or registered trademarks - Mackie Spike | Audio Interface/PC Troubleshooting - Page 8
USB card. When using the computers built-in USB - an additional USB card is still needed. Remember, Spike or Link.USB should not share its host USB card with other USB devices. 11. FireWire / USB supporting 10 for more on 1394a/1394b and Windows Service Pack 2. 8 ©2005 LOUD Technologies Inc. "Mackie - Mackie Spike | Audio Interface/PC Troubleshooting - Page 9
TV shows from cable, gaming etc.... These added functions have caused problems with many users who are using other audio or Media Center Edition video recording software applications as well as USB and firewire interfaces. Although there are users who are working with WMC (Windows Media Center - Mackie Spike | Audio Interface/PC Troubleshooting - Page 10
device to a 1394b port. This problem occurs because Windows XP SP2 changes 1394b ports to S100 speed when you upgrade. Having said this - SP2 is still a very important update. Also see: http://support.microsoft.com/kb/885222 10 ©2005 LOUD Technologies Inc. "Mackie." and the "Running Man" are - Mackie Spike | Audio Interface/PC Troubleshooting - Page 11
http://rainrecording.com/ Spectral Computer http://www.spectralcomputer.com/ Carillon Audio Systems (UK) http://www.carillondirect.com/ Allrighty Then We hope this guide has helped you with troubleshooting your PC and associated audio software and hardware. Be sure to check back with us regarding - Mackie Spike | Audio Interface/PC Troubleshooting - Page 12
Official Mackie Resource Guide Yet another example of a laptop stacking devices on a single IRQ (11) affecting USB. no .1 12 ©2005 LOUD Technologies Inc. "Mackie." and the "Running Man" are trademarks or registered trademarks of LOUD Technologies Inc. All Rights Reserved. Thanks Scotty, now can
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Official Mackie Resource Guide
no .1
©2005 LOUD Technologies Inc. “Mackie.” and the “Running Man” are trademarks or registered trademarks of LOUD Technologies Inc. All Rights Reserved. Thanks Scotty, now can you beam my clothes down?
Troubleshooting & Streamlining
your PC for use with Digital Audio