Magnavox TB600MG2F User manual, English (US) - Page 26

Go to IR Signal Check - problems with netflix

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Problem Tip The unit does not respond to the Aim the remote control directly at infrared sensor window on the front or remote control. the top panel. (Refer to page 7) Reduce the distance to infrared sensor window. Check the +/- polarity of the batteries and replace both batteries in the remote control if required. Go to "IR Signal Check" on page 31. To check remote operation, aim the remote at the unit then press any arrow button. The Standby/on Indicator on the unit will turn Off when the button is pressed and turn On again when the button is released. This confirms that the unit is receiving the IR remote signal. in the upper right hand corner The current operation is not possible. of the TV screen. The unit stops responding. To completely reset the unit, unplug the AC adapter for 30 seconds. Cannot connect to the network. Check to see if there is power on the modem / router. Confirm, if the Internet light is showing activity (light blinking) on the modem / router. Check network settings on the unit. Power cycle (unplug the power cords) the modem and/or router for 30 seconds, then try reconnecting cords or push RESET buttons. Now wait for the lights to show activity and try reconnecting. Check the cables connected the router. Turn on the DHCP function on the router. Cannot use the wireless connection. Once you have activated the wireless connection please wait 30 seconds for the connection to be established after turning On the unit. After this time you can try to access network features. Cannot connect to the network while Check the content of your Internet service contract to see if your Internet my PC is connected to the network. Service Provider prevents multiple terminals connecting at the same time. Cannot use the Netflix feature. Netflix is only available in the United States. Check if the network connection is made properly. Visit netflix.com/magnavox on your PC and become a Netflix member. Cannot add movies or TV episodes to the instant Queue. Even though the speed of the Internet connection improves during playback, the picture quality of streaming movie does not improve. The picture quality of a streaming movie is poor. Streaming movies often stop or start buffering during playback. Visit netflix.com on your PC. Adding movies or TV episodes may only be done on the PC, not using this unit. The picture quality does not change during playback. The picture quality differs depending on the speed of Internet connection at the time the streaming video is loading. Check the speed of your Internet connection. Contact your Internet service provider. (You may need to improve the broadband speed.) Contact your Internet service provider. (You may need to improve the broadband speed.) EN-26 Continued on next page.

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EN-26
Problem
Tip
The unit does not respond to the
remote control.
Aim the remote control directly at infrared sensor window on the front or
the top panel.
(Refer to page 7)
Reduce the distance to infrared sensor window.
Check the +/– polarity of the batteries and replace both batteries in the
remote control if required.
Go to “IR Signal Check” on page 31.
To check remote operation, aim the remote at the unit then press any arrow
button.
The Standby/on Indicator on the unit will turn Off when the button
is pressed and turn On again when the button is released.
This confirms that
the unit is receiving the IR remote signal.
in the upper right hand corner
of the TV screen.
The current operation is not possible.
The unit stops responding.
To completely reset the unit, unplug the AC adapter for 30 seconds.
Cannot connect to the network.
Check to see if there is power on the modem / router.
Confirm, if the Internet light is showing activity (light blinking) on the modem
/ router.
Check network settings on the unit.
Power cycle (unplug the power cords) the modem and/or router for 30
seconds, then try reconnecting cords or push RESET buttons.
Now wait for
the lights to show activity and try reconnecting.
Check the cables connected the router.
Turn on the DHCP function on the router.
Cannot use the wireless connection.
Once you have activated the wireless connection please wait 30 seconds for
the connection to be established after turning On the unit.
After this time
you can try to access network features.
Cannot connect to the network while
my PC is connected to the network.
Check the content of your Internet service contract to see if your Internet
Service Provider prevents multiple terminals connecting at the same time.
Cannot use the Netflix feature.
Netflix is only available in the United States.
Check if the network connection is made properly.
Visit netflix.com/magnavox on your PC and become a Netflix member.
Cannot add movies or TV episodes
to the instant Queue.
Visit netflix.com on your PC.
Adding movies or TV episodes may only be done on the PC, not using this unit.
Even though the speed of the
Internet connection improves during
playback, the picture quality of
streaming movie does not improve.
The picture quality does not change during playback.
The picture quality differs depending on the speed of Internet connection at
the time the streaming video is loading.
The picture quality of a streaming
movie is poor.
Check the speed of your Internet connection.
Contact your Internet service provider.
(You may need to improve the broadband speed.)
Streaming movies often stop or
start buffering during playback.
Contact your Internet service provider.
(You may need to improve the broadband speed.)
Continued on next page.