Motorola 68390 Installation Manual
Motorola 68390 - Vanguard 320 Router Manual
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- Motorola 68390 | Installation Manual - Page 1
Vanguard Managed Solutions Vanguard 320 Installation Manual - Motorola 68390 | Installation Manual - Page 2
Notice ©2004 Vanguard Managed Solutions, LLC 575 West Street Mansfield, Massachusetts 02048 (508) 261-4000 All rights reserved Printed in U.S.A. Restricted Rights Notification for U.S. Government Users The software (including firmware) addressed in this manual is provided to the U.S. Government - Motorola 68390 | Installation Manual - Page 3
the instruction manual, may cause harmful interference to radio communications. Changes or modifications not expressly approved by Vanguard Managed can obtain the proper cables from Vanguard Managed Solutions. Declaration of Conformity The Vanguard 320 is compliant with the following European - Motorola 68390 | Installation Manual - Page 4
modular jack that is also compliant. See installation instructions for details. The REN is used to problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service manual, please send e-mail to [email protected] - Motorola 68390 | Installation Manual - Page 5
About This Manual Special Notices and Translations Customer Information Customer Response Card Chapter 1. About Vanguard 320 Features ... 1-2 Daughtercard Functionality 1-3 Software Functionality 1-5 Target Application Environments 1-6 Chapter 2. Installing Vanguard 320 Hardware - Motorola 68390 | Installation Manual - Page 6
Cable V.35/V.36 Cable V.11 Cable ...V.24 Cable ... B-2 B-3 B-4 B-5 B-6 B-7 B-8 B-9 B-11 B-12 B-14 B-16 Appendix C. Troubleshooting Your Vanguard 320 While Powering Up the Vanguard 320 C-2 While Coldloading a New Software Image C-3 Using the ZAP Utility C-5 Appendix D. Software License and - Motorola 68390 | Installation Manual - Page 7
Overview Introduction Audience Trademarks About This Manual This manual covers features, hardware, installation, applications, and specifications for the Vanguard 320. This manual is intended for users of the Vanguard 320. The following are trademarks or registered trademarks of their respective - Motorola 68390 | Installation Manual - Page 8
to use this manual to install your Vanguard 320. 1 Familiarize Yourself with the Vanguard 320 2 Install the Vanguard 320 Hardware See Chapter 1, About the Vanguard 320 3 Power up the Vanguard 320 and Access the CTP See Chapter 2, Installing Vanguard 320 Hardware 320 See Chapter 3, Powering - Motorola 68390 | Installation Manual - Page 9
requirements for the Vanguard 320. Appendix B, Vanguard 320 Cabling identification of all cabling and connections for the Vanguard 320. Appendix C, Troubleshooting actions you can take to correct problems you Your Vanguard 320 may encounter with your Vanguard 320. Appendix D, Software License - Motorola 68390 | Installation Manual - Page 10
Manual (Part Number T0028) • IP and LAN Feature Protocols (Part Number T0100) • SNA Feature Protocols (Part Number T0101) • Serial Feature Protocols(Part Number T0102) • Multi-Service Feature Protocols (Part Number T0103) • Multimedia Feature Protocols (Part Number T0104) • Vanguard Basic - Motorola 68390 | Installation Manual - Page 11
Special Notices and Translations Special Notices The following notices emphasize certain information in the guide. Each serves a special purpose and is displayed in the format shown: Note Note is used to emphasize any significant information. Caution Caution provides you with - Motorola 68390 | Installation Manual - Page 12
ilmoitus ja se kertoo mahdollisesta loukkaantumisriskistŠ. French Messages spŽciaux xii Les messages suivants mettent en valeur certaines informations dans le guide. Chacun dÕeux remplit une fonction spŽciale et est affichŽ dans le format indiquŽ : Important Important est utilisŽ pour souligner - Motorola 68390 | Installation Manual - Page 13
Sie darauf hin, da§ ernsthafte Kšrperverletzungsgefahr besteht. I seguenti simboli, ciascuno con una speciale funzione, evidenziano determinate informazioni allÕinterno del manuale. Il formato quello riportato qui di seguito. Nota Questo tipo di avvertimento viene utilizzato per evidenziare tutte le - Motorola 68390 | Installation Manual - Page 14
Japanese Korean Norwegian Spesielle merknader Merknadstypene nedenfor representerer en bestemt type informasjon i hŒndboken. Hver merknadstype har en spesiell hensikt og vises pŒ f¿lgende format: Merk Merk brukes for Œ fremheve viktig informasjon. Forsiktig Forsiktig gir deg informasjon om - Motorola 68390 | Installation Manual - Page 15
Portuguese/ Portugal Avisos Especiais Os avisos que se seguem real am certas informa ›es neste guia. Cada um deles serve um objectivo especial e Ž visualizado no formato apresentado: Nota Nota Ž utilizado para real ar qualquer informa ‹o importante. Aten ‹o Aten ‹o faculta-lhe informa ›es que, se - Motorola 68390 | Installation Manual - Page 16
Varning Varning Šr den mest allvarliga beteckningen och den indikerar att du kan skadas fysiskt. xvi - Motorola 68390 | Installation Manual - Page 17
Customers who have questions about Vanguard Managed Solutions products or services should contact your VanguardMS representative or visit this website for product, sales, support, documentation, or training information: http://www.vanguardms.com Comments About This Manual To help us improve our - Motorola 68390 | Installation Manual - Page 18
- Motorola 68390 | Installation Manual - Page 19
, provide telephone information at the bottom of this page. Thank you for your help. Name Company Name Address Document Title: Vanguard 320 Installation Manual Part Number: T0032 Revision L Please rate this document for usability: Excellent Good Average Below Average Poor What did you - Motorola 68390 | Installation Manual - Page 20
- Motorola 68390 | Installation Manual - Page 21
network access device for connecting LAN and serial devices to public and private networks services such as frame relay, ISDN, and X.25. The Vanguard 320 is a desktop-size standalone device supporting up to two optional daughtercards, as shown in Figure 1-1. Using the optional daughtercards, the - Motorola 68390 | Installation Manual - Page 22
can be used as a Control Terminal Port (CTP) for configuration, reporting, and troubleshooting the Vanguard 320. To set Port 4 as CTP, put the front panel dip switch 4 into memory and loaded into DRAM for operation. The Vanguard 320 supports the standard Applications Ware packages: • IP+ Applications - Motorola 68390 | Installation Manual - Page 23
V.90 Daughtercard • DRAM SIMMs Refer to the Vanguard Daughtercard Installation Guide (T0020) for information on the installation of optional daughtercards. FXS/FXO Daughtercard The Vanguard 320 supports the FXS/FXO Daughtercard. This daughtercard supports one voice channel, using either an analog - Motorola 68390 | Installation Manual - Page 24
or telephone systems. V.90 is designed for the Vanguard 320. The Vanguard V.90 daughtercard requires release 6.2 or greater software. For installation instructions refer to the Vanguard Daughtercard Installation Guide (Part Number T0020). DSU DIM The Vanguard 320 supports the DSU DIM. 1-4 About - Motorola 68390 | Installation Manual - Page 25
software Applications Ware package and optional daughtercard installed the Vanguard 320 can support the following functionality and services. Frame Relay & X.25 The Vanguard 320 provides serial devices with economical Ethernet LAN access Service into public or private Frame Relay WAN. Where frame - Motorola 68390 | Installation Manual - Page 26
Video and Legacy Protocols over Frame Relay Banking Application As shown in Figure 1-3, the Vanguard 320 can support encapsulation of video and legacy protocol over frame relay. This use of Vanguard 320 suits banking applications such as Automated Bank Machines (ABMs). With Dial on Demand software - Motorola 68390 | Installation Manual - Page 27
Central Office over connectivity over a private or public frame relay network as shown in Figure 1-4. Frame Relay The Vanguard 320 equipped with a T1 daughtercard supports connectivity to the frame relay network at fractional T1 speeds. Security Monitoring at Branch Office Equipped with RemoteVU - Motorola 68390 | Installation Manual - Page 28
Branch and Central Office Security Monitoring at Branch Office Daughtercard Used Application Description DSU DIM, FXS/FXO and ISDN Daughtercards The Vanguard 320 supports voice, video and data traffic between the branch and central office over private or public frame relay network. The FXS/FXO - Motorola 68390 | Installation Manual - Page 29
Voice Over IP (VoIP) software feature provides voice support. Small branch offices can access the corporate backbone and PBX in the same way as a work-at-home employee. With Dial on Demand software feature enabled, the Vanguard 320 initiates a connection for data transfer and disconnects when data - Motorola 68390 | Installation Manual - Page 30
- Motorola 68390 | Installation Manual - Page 31
for information on installing the Vanguard 320: Step To Perform This 320. on page 2-14. 7 Installing or Removing the Lithium Battery. "Installing or Removing the Lithium Battery" section on page 2-16. Warning The following special notices apply to all equipment handling procedures in this manual - Motorola 68390 | Installation Manual - Page 32
Warnung Anschlusse, die mit anderen Geraten verbindet werden konnen, sind als SELV beschrieben. Um Konformitat mit EN 60950 zu versichern, sichern Sie es, daß diese Anschlusse nur mit den des selben Type auf anderen Geraten verbindet werden. 2-2 Installing Vanguard 320 Hardware - Motorola 68390 | Installation Manual - Page 33
shipment contents are complete. Inside your shipping carton, you should find the contents shown in Figure 2-1. Vanguard 320 DIM Extraction Tool External Power Supply and Cable Figure 2-1. Vanguard 320 Shipment Contents In Case of Damage If the equipment is damaged, contact the shipper. If you - Motorola 68390 | Installation Manual - Page 34
problems caused by surges from lightning, install appropriately rated surge suppressors on power and data lines connected to your Vanguard. Mise en Garde Tous les produits Vanguard Vanguard-Produkt verbunden sind. Power Source Depending on your application and the country in which the Vanguard 320 - Motorola 68390 | Installation Manual - Page 35
von 30,5 cm eingehalten werden. Minimum 12 inches (30.5 cm) Do Not Place Anything on Top of Unit Figure 2-2. Proper Cable and Air Clearance Installing Vanguard 320 Hardware 2-5 - Motorola 68390 | Installation Manual - Page 36
Cabling the Vanguard 320 Cabling the Vanguard 320 Introduction After unpacking the Vanguard 320, you can connect the cables to complete the hardware installation. Vanguard 320 Rear Figures 2-3 to 2-5 illustrate the rear panel of the Vanguard 320, optional Panel daughtercards, and the locations - Motorola 68390 | Installation Manual - Page 37
Cabling the Vanguard 320 V.34 Daughtercard Two RJ11 connectors Line Phone MR CD RI OH Guide. PORT 1 PORT 2 POWER PORT 3 Power Supply PORT 1 CTP 10B-T 10BaseT Ethernet Cable CTP Cable to an ASYNC terminal. DB25 connector for V.24, V.35, V.36, V.11, and DSU DIM Figure 2-3. Vanguard 320 - Motorola 68390 | Installation Manual - Page 38
port characteristics and cables required to connect to the Vanguard 320. Port The table below lists the port characteristics, Daughtercard (For enhanced ISDN refer to part number T0020 Daughtercard Guide) RemoteVU Daughtercard RemoteVU Daughtercard Dual FXS Daughtercard FT1 Daughtercard DSU/EIM - Motorola 68390 | Installation Manual - Page 39
Cabling the Vanguard 320 Port 1 2 Connector Interface RJ48C FE1 Daughtercard BNC Pair FE1 Daughtercard RJ45 Dual E&M Daughtercard RJ11 V.34, V.90 Cable speeds RJ45-to-RJ45 N/A N/A Cable RJ11-to-RJ11 N/A N/A Cable RJ11-to-RJ11 N/A N/A Cable Installing Vanguard 320 Hardware 2-9 - Motorola 68390 | Installation Manual - Page 40
) DCE Cable and For more information on cable and connector pinouts, refer to Appendix B, Connector Pinouts Vanguard 320 Cabling or to the Vanguard Daughtercard Installation Guide (Part Number T0020) for information on the optional daughtercards. Control Terminal Port Cable Use an RJ45 (male - Motorola 68390 | Installation Manual - Page 41
Vanguard 320 when the FT1 or FE1 option is ordered. One end of the cable attaches directly to the Vanguard, and the other end connects to the service on daughtercard configurations, refer to the Vanguard Daughtercard Installation Guide (Part Number T0020). Installing Vanguard 320 Hardware 2-11 - Motorola 68390 | Installation Manual - Page 42
PORT LAN 4 3 2 POWER STATUS TEST DATA OUT 1 RESET WATCHDOG DATA IN TM Port 3 3 CTP-- PORT 4 DIAG. DFLT NODE RI MB 123456 Figure 2-4. Vanguard 320 Front Panel Switches Front Panel DIP Switch Setting The six DIP switches on the front panel are defined as follows: Switch Position Switch - Motorola 68390 | Installation Manual - Page 43
Optional Daughtercards The Vanguard 320 supports the following optional Vanguard Daughtercard Installation Guide (Part Number T0020) for complete daughtercard installation instructions. Caution On-site installation of these optional daughtercards should be undertaken by trained service - Motorola 68390 | Installation Manual - Page 44
to the Vanguard Integrated Services Digital Network: ISDN Manual (Part Number T0103-06). Note Termination options for the Release 6.3 and greater enhanced ISDN BRI ST data Daughtercards are set in the Configure menu, and are not controlled by switches. Setting Vanguard 320 S/T ISDN Termination - Motorola 68390 | Installation Manual - Page 45
Configuration TR TR Maximum Distance of 2 km Apply TR here. NT1 (Default setting is 100 Ω Termination) Apply TR here. Figure 2-8. Point-to-Point Configuration Installing Vanguard 320 Hardware 2-15 - Motorola 68390 | Installation Manual - Page 46
Vanguard 320 uses a lithium battery on the motherboard to maintain the node's real-time clock. The battery is not used to store the configuration memory. Warning Only qualified service six years. Follow the instructions in Figure 2-10 to replace the battery. 2-16 Installing Vanguard 320 Hardware - Motorola 68390 | Installation Manual - Page 47
each side. 2 Insert a screwdriver at a 45° angle on one of the six release hinges and push downward. Figure 2-9. Removing Top Cover and Front Panel on Vanguard 320 Installing Vanguard 320 Hardware 2-17 - Motorola 68390 | Installation Manual - Page 48
up, and press down until the retaining tabs click into place. Retaining Tabs Figure 2-10. Removing and Installing the Battery Battery Battery Holder 2-18 Installing Vanguard 320 Hardware - Motorola 68390 | Installation Manual - Page 49
use. Installing a Ferrite Before beginning, ensure that you have the cable and ferrite bead that shipped with Bead on the CTP your Vanguard 320. Follow these instructions to properly install the ferrite bead: Cable Step Action 1 Ensure you have the correct cable for connection to the CTP (Port - Motorola 68390 | Installation Manual - Page 50
- Motorola 68390 | Installation Manual - Page 51
Overview Introduction Chapter 3 Powering On the Vanguard 320 This chapter describes • powering up and powering down the Vanguard 320 • interpreting LED display for power up diagnostics • accessing the CTP Powering on the Vanguard 320 3-1 - Motorola 68390 | Installation Manual - Page 52
This section describes the sequence of events when you power up the Vanguard 320. Powering On the Vanguard 320 The Vanguard 320 does not have a power switch on the unit. Follow these steps to power on the Vanguard 320: Step 1 2 Action Plug the DC output cable of the power supply into - Motorola 68390 | Installation Manual - Page 53
Powering Off The Vanguard 320 Powering Off The Vanguard 320 Warning When powering down the unit, always unplug the power cord from the AC power outlet first (Figure 3-1). Never disconnect or reconnect the power connector from the Vanguard back panel if the power supply is still connected to the - Motorola 68390 | Installation Manual - Page 54
Powering Off The Vanguard 320 Avertissement Des tensions dangereuses provenant des réseaux de télécommunication peuvent être présentes sur des unités qui Sie alle Kabelverbindungen zum Telekommunikationsnetz, bevor Sie das Hauptnetzkabel aus der Steckdose ziehen. 3-4 Powering on the Vanguard 320 - Motorola 68390 | Installation Manual - Page 55
the progress of the unit's powerup. Figure 3-3 shows the front cover. Test/Watchdog Status PWR STS TST WD 320 Power Figure 3-3. Front Panel of the Vanguard 320 Detailed Front Panel LEDs Figure 3-4 illustrates the detailed front panel LEDs located behind the front cover. Power On - GREEN - Motorola 68390 | Installation Manual - Page 56
the following when ON or OFF: • ON - Alarm condition data path is disrupted, refer to the FT1/FE1 interface statistics for more information on the problem. • OFF - Normal operation exists. 3-6 Powering on the Vanguard 320 - Motorola 68390 | Installation Manual - Page 57
all information about accessing the CTP. For more information on accessing and using the CTP refer to the Vanguard Basic Configuration Manual (Part Number T0113). Follow these steps to access the Vanguard 320 CTP Main menu: Note This procedure assumes that a PC or terminal is connected to the - Motorola 68390 | Installation Manual - Page 58
- Motorola 68390 | Installation Manual - Page 59
Operating Software Operating software is compressed in FLASH memory and loaded into DRAM for operation. The Vanguard 320 supports these standard Applications Ware packages: • IP+ Applications Ware • SNA+ Applications Ware • Multiservice Applications Ware See the Software Release Notice accompanying - Motorola 68390 | Installation Manual - Page 60
Where to Get You can obtain operating software for your Vanguard 320 from: Operating Software 1) the Vanguide CD-ROM, using for the Applications Ware package contact your distributor, Vanguard Managed Solutions sales or service. Operating Software Operating software files on the Vanguide CD - Motorola 68390 | Installation Manual - Page 61
file as a CMEM file XXnh005.des provides a brief text description of the application supported by the CMEM file. Where: • XX identifies the software release base that the CMEM was created from • n identifies the Vanguard 320 product equipped with 8MB DRAM. Units that have 4MB DRAM are identified by - Motorola 68390 | Installation Manual - Page 62
for complete installation and downloading procedures. Note The Software Installation and Coldloading Manual and all Vanguide Application Set documentation can be found on the Vanguide CD-ROM or on the WWW at this URL: http://www.vanguardms.com/support/documentation 4-4 Vanguard 320 Software - Motorola 68390 | Installation Manual - Page 63
to the Installation and Coldloading Manual (Part Number T0028). Determining the Boot PROM Revision Follow these steps to check the boot PROM version of your Vanguard 320: Step 1 2 3 the latest software from the WWW at: http://vanguardms.com/support/software_and_tools/ Vanguard 320 Software 4-5 - Motorola 68390 | Installation Manual - Page 64
- Motorola 68390 | Installation Manual - Page 65
daughtercard ports • 1 configurable DIM port • 4MB, 8MB, or 12MB DRAM Note Effective Release 5.4 of the Vanguard Applications Ware, your Vanguard 320 must have a minimum of 8MB DRAM installed. Your Vanguard 320 unit may ship with: • 4MB and 4MB upgrade DRAM, for a total of 8MB DRAM. • 4MB and - Motorola 68390 | Installation Manual - Page 66
products adhere to the following: • FCC Part 15, Class B • CISPR 22 and EN 55022, Class B • AS 3548, Class B • EN 50082-1 Power Requirements Vanguard 320 typically has the following power requirements: • 100 to 240 VAC nominal at 47 to 63 Hz • 32 watts input power (64 VA) • maximum input current - Motorola 68390 | Installation Manual - Page 67
are shipped with the daughtercards. If your Vanguard 320 is shipped with pre-installed daughtercards you will receive the cables. For daughtercard installation and more cable information, please refer to the Daughtercard Installation Guide (Part Number T0020). Ordering Cables To order - Motorola 68390 | Installation Manual - Page 68
Pinout Use a RJ45/DB25 cable to connect to the CTP Port (Port 4) and perform CTP operations such as coldloading software images into a Vanguard 320. Port 4 is a DCE. This table identifies the pinout for this RJ-45 connector: RJ45 Pin Signal 1 (not connected) 2 3 4 (not connected) 5 6 7 8 (not - Motorola 68390 | Installation Manual - Page 69
connector can accept either an RJ11 or RJ45 connector. If you are using an RJ11, pin 1 and pin 8 are not used. For operation of the Vanguard 320 in Europe, you may need to set the terminal resistance. For more information on setting the terminal resistance, refer to the Daughtercard Installation - Motorola 68390 | Installation Manual - Page 70
connected to an analog telephone handset and/or fax machine. Warning The FXO Interface should only be connected to an analog PBX line. Warning The Vanguard FXS/FXO daughtercard has not been certified for use in a PSTN. B-4 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 71
pinout: Pin No. 1 2 3 4 5 6 FXS Name Function N/A N/A Loop B Loop A N/A N/A Warning The FXS Interface should only be connected to an analog telephone handset and/or fax machine. Vanguard 320 Cabling B-5 - Motorola 68390 | Installation Manual - Page 72
: • Connectors: RJ45 to RJ45 Cable • Color: Gray Connector Pinout The RJ45 E&M ports have the following pinout: Pin No. 1 2 3 4 5 6 7 8 Signal SG E R1 T1 Ring Tip M SM B-6 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 73
10BaseT Crossover Cable 10BaseT Crossover Cable Specifications The 10BaseT cable shipped with the Vanguard 320 has the following specifications: • Cable Type: Category 3 or better • Connectors: RJ45 to RJ45 • Color: Gray • Part Number: 61798-01 Connector Pinout Four of the pins - Motorola 68390 | Installation Manual - Page 74
output 4 EIA-485/422 negative data output 5 EIA-485/422 negative data input 6 EIA-485/422 positive data input 7 +12V (current available = 50 mA) 8 Ground B-8 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 75
Ring 5 Transmit Tip 6 no connection 7 no connection 8 no connection The connector pins are numbered as indicated in the following diagram: Pin 1 Pin 8 Figure B-3. RJ48C Pinout Vanguard 320 Cabling B-9 - Motorola 68390 | Installation Manual - Page 76
) and the BNC connector on the left for receive (RX). RX E1 NTWK TX FE1 Daughtercard RJ48C and two BNC connectors Figure B-4. FE1 Daughtercard B-10 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 77
DSU Daughtercard Cable DSU Daughtercard Cable DSU Daughtercard The following table shows the pinouts for the RJ48S connector: Cable Pinout Pin 1 2 7 8 Signal Function TX - RING TX - TIP RX - TIP RX -RING Vanguard 320 Cabling B-11 - Motorola 68390 | Installation Manual - Page 78
DATA B TRANSMIT CLOCK A RECEIVED DATA B RECEIVE CLOCK A RECEIVE CLOCK B RECEIVE CLOCK B DATA TERMINAL READY TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK A (No Connection) B-12 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 79
B TRANSMIT CLOCK A RECEIVED DATA B RECEIVE CLOCK A RECEIVE CLOCK B RECEIVE CLOCK B DATA TERMINAL READY TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK A TEST MODE (V.36 ONLY). Vanguard 320 Cabling B-13 - Motorola 68390 | Installation Manual - Page 80
CLOCK B 20 C (B) CONTROL B 21 S(B) TRANSMIT CLOCK B 22 X (B) EXTERNAL TRANSMIT CLOCK B 24 X (A) EXTERNAL TRANSMIT CLOCK A *These V.11 signals are not used in the X.21 standard. B-14 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 81
GROUND INDICATION A TRANSMIT CLOCK B TRANSMITTED DATA B TRANSMIT CLOCK A RECEIVED DATA B RECEIVE CLOCK A RECEIVE CLOCK B RECEIVE CLOCK B CONTROL B TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK B EXTERNAL TRANSMIT CLOCK A Vanguard 320 Cabling B-15 - Motorola 68390 | Installation Manual - Page 82
DATA RESTRAINT TRANSMIT CLOCK or V.54 Loop 3 * STANDBY INDICATOR RECEIVE CLOCK EXTERNAL RECEIVE CLOCK DTR V.54 Loop 2 RI/TM * EXTERNAL TRANSMIT CLOCK TEST MODE B-16 Vanguard 320 Cabling - Motorola 68390 | Installation Manual - Page 83
DCD DATA RESTRAINT TRANSMIT CLOCK STANDBY INDICATOR RECEIVE CLOCK EXTERNAL RECEIVE CLOCK or V.54 Loop 3 * DTR V.54 Loop 2 (No Connection) EXTERNAL TRANSMIT CLOCK MAKE BUSY Vanguard 320 Cabling B-17 - Motorola 68390 | Installation Manual - Page 84
- Motorola 68390 | Installation Manual - Page 85
Appendix C Troubleshooting Your Vanguard 320 In This Appendix Introduction This appendix describes some of the actions you can take to correct problems you may be having with your Vanguard 320. Troubleshooting Your Vanguard 320 C-1 - Motorola 68390 | Installation Manual - Page 86
section documents how to troubleshoot problems you many encounter when powering up the Vanguard 320. Hardware Failure If the TEST light turns on and remains on, one or more of the diagnostic tests have failed, indicating there is a hardware problem. Contact Customer Support for possible repairs to - Motorola 68390 | Installation Manual - Page 87
: Problem At the end of the loading, the node outputs the message, " V320 - wrong cloader was loaded." Cause Your coldloader is not compatible with the Boot PROM installed in the Vanguard 320. This image you are downloading is intended for the platform. Troubleshooting Your Vanguard 320 C-3 - Motorola 68390 | Installation Manual - Page 88
image in the node. This will also allow you to reload a new software image or start from blank CMEM to isolate the cause of the problem. • If the problem persists, contact Customer Support. • Select a lower coldload speed of 57600 bps or 38400 bps. C-4 Troubleshooting Your Vanguard 320 - Motorola 68390 | Installation Manual - Page 89
Vanguard 320 Startup Diagnostics (Rev: 1.04)... Testing DRAM... $00030000-$003FFFFF If you select Force Coldload, the V320 - awaiting coldload messages will be displayed. However, the actual software in the flash is not erased until valid coldloader software is successfully loaded. Troubleshooting - Motorola 68390 | Installation Manual - Page 90
- Motorola 68390 | Installation Manual - Page 91
Appendix D Software License and Regulatory Information In This Appendix Introduction This section contains the software license statement and regulatory declarations for the Vanguard 320. Software License and Regulatory Information D-1 - Motorola 68390 | Installation Manual - Page 92
RETURN THE SOFTWARE TO PLACE OF PURCHASE FOR A FULL REFUND. THE FOLLOWING AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), AND VANGUARD MANAGED SOLUTIONS LLC, (FOR ITSELF AND ITS LICENSORS). THE RIGHT TO USE THIS PRODUCT IS SOLD ONLY ON THE CONDITION THAT YOU AGREE TO THE - Motorola 68390 | Installation Manual - Page 93
TO YOU. Limitation of Remedies and Damages. Regardless of whether any remedy set forth herein fails of its essential purpose, IN NO EVENT SHALL VANGUARD MANAGED SOLUTIONS OR ANY OF THE LICENSORS, DIRECTORS, OFFICERS, EMPLOYEES OR AFFILIATES OF THE FOREGOING BE LIABLE TO YOU FOR ANY CONSEQUENTIAL - Motorola 68390 | Installation Manual - Page 94
this license. The terms of this license are supplemental to any written agreement executed by both parties regarding this subject and the Software Vanguard Managed Solutions is to license you under it, and supersedes all previous oral or written communications between us regarding the subject except - Motorola 68390 | Installation Manual - Page 95
Copies of the full Declaration of Conformity are available at the following URL: http://www.vanguardms.com/ German Federal Approvals Office Vanguard ISDN carries the approval mark of the German Federal Approvals Office for Telecommunications. The approval mark shows the national emblem, the - Motorola 68390 | Installation Manual - Page 96
that Vanguard ISDN is approved for connection to the Netherlands D-Packet ISDN network service. The label appears on the bottom of your Vanguard 320, and and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Motorola 68390 | Installation Manual - Page 97
TV reception. You can obtain the proper cables from Vanguard Managed Solutions. Industry Canada The following information includes the cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension - Motorola 68390 | Installation Manual - Page 98
. L'abonné ne doit pas oublier qu'il est possible que la comformité aux conditions énoncée ci-dessus n'empêche pas la dégradation du service dans certaines situations. Les réparations de matériel homologué doivent être cordonnées par un represéntant désigné par le fournisseur. L'entreprise de - Motorola 68390 | Installation Manual - Page 99
Before connecting a Vanguard 320 to a network Troubleshooting Your Connection If any of your equipment is not operating correctly, immediately remove it from the telephone line before damaging the network. If the telephone company is aware of the problem, they may temporarily disconnect your service - Motorola 68390 | Installation Manual - Page 100
FCC regulations and telephone company procedures prohibit connection of Telephone customer-provided equipment to telephone company-provided coin service Equipment (central office-implemented systems). Connection to party lines is subject to state tariffs. Occasionally, the telephone company - Motorola 68390 | Installation Manual - Page 101
purchase which indicates the date of your purchase in order to obtain warranty service. This warranty applies only to hardware manufactured by or for Vanguard Managed Solutions and identified by the Vanguard Managed Solutions trademark, trade name or product identification logo affixed to them. For - Motorola 68390 | Installation Manual - Page 102
- Motorola 68390 | Installation Manual - Page 103
-site service or unit Procedures exchange service call the Vanguard Managed Solutions Technical Support Center Vanguard Managed Solutions, LLC 575 West Street, Mansfield, MA 02048-1193 Phone (800) 544-0062. the nearest Vanguard Managed Solutions distributor. For a listing of our Sales and Service - Motorola 68390 | Installation Manual - Page 104
Factory Repair To return equipment for factory repair, call the Vanguard Managed Solutions Technical Support Center at (800) 544-0062, for return authorization and instructions. When you call, you will be given a Return Material Authorization (RMA) control number. Mark this number clearly on the - Motorola 68390 | Installation Manual - Page 105
2-11 Canadian regulatory requirements D-8 CD-ROM Vanguide x Coldloading troubleshooting while C-3 Configuration for example applications 4-1 CTP cable 2-10 description D-10 Ferrite Bead Kit,installing 2-19 Front Panel 3-5 I Installing Vanguard 320 2-6 ISDN cable 2-11 L List of parts 2-3 Index-1 - Motorola 68390 | Installation Manual - Page 106
do 2-3 Multiprotocol support 1-5 O operating software file formats 4-2 Ordering Connections facility interface code D-9 interface type D-9 service code D-9 USOC D-9 Troubleshooting C-1 connections D-9 during coldload C-3 ZAP utility C-5 U Unpacking parts list 2-3 V Vanguard 320 1-1 configuration
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Vanguard Managed Solutions
Vanguard 320 Installation Manual