Motorola I550PLUS User Guide
Motorola I550PLUS - Cell Phone - iDEN Manual
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- Motorola I550PLUS | User Guide - Page 1
Motorola iDEN® Digital Multi-Service Phone i550plus Phone User's Guide - Motorola I550PLUS | User Guide - Page 2
is available on your phone. See the Wireless Data Services User's Guide for complete instructions. Large-Print Manuals A large-print version of your user's guide is available. For information on Motorola products for people with disabilities, contact Motorola Customer Care at 1-800-453-0920 or TTY - Motorola I550PLUS | User Guide - Page 3
of Contents iii Welcome 7 TTY Access ...8 Large-Print Manuals 8 Features of your i550plus phone 8 Attaching and Charging the Battery 10 Attaching the Battery 10 Detaching the Battery 10 Charging the Battery with the Standard Travel Charger 10 Battery and Charging Status 10 Turning On Your - Motorola I550PLUS | User Guide - Page 4
Call 20 Ending a Phone Call 20 What Is My Phone Number 20 Setting the Ringer Volume 20 Selecting a Ring Style 21 Additional Phone Services 22 Call Waiting 22 Turning Off Call Waiting 22 Call Hold 22 3-Way Calling 22 Hands-Free Speakerphone 23 Receiving a Phone Call Using Speakerphone - Motorola I550PLUS | User Guide - Page 5
48 Accessories 50 Batteries...50 Charging the Battery 50 Battery Operating Instructions 50 Travel Chargers 51 Using the Rapid Travel Charger (110V/220V/240V 51 Standard Travel Charger Operating Specifications 51 Rapid Travel Charger Operating Specifications 51 Vehicular Battery Charger 52 - Motorola I550PLUS | User Guide - Page 6
Batteries 65 Cleaning and Drying Considerations 65 Antenna Considerations 66 Accessory Safety Information 67 Warranty 69 Limited Warranty Motorola Get Warranty Service 70 V. What This Warranty Does Not Cover 70 VI. Patent and Software Provisions 71 Limited Warranty Motorola Communication - Motorola I550PLUS | User Guide - Page 7
and Data Transfer-for circuit data faxes and file transfers. See Page 42. •TTY Access-See the Wireless Data Services User's Guide for information about data calls and TTY access. NOTE: This manual describes the features of your phone as they were set up at the factory. However, your carrier or your - Motorola I550PLUS | User Guide - Page 8
on your phone. See the Wireless Data Services User's Guide for complete instructions. Large-Print Manuals A large-print version of the phone's User's Guide is available. For more information on Motorola products for people with disabilities, contact Motorola Customer Care at 1-800-453-0920 or - Motorola I550PLUS | User Guide - Page 9
it to listen. Press to change modes. Press and hold to turn your i550plus phone on or off. Check the phone's status. See Table 2 on punctuation in the Net Mode microbrowser (within T9™ Text Input). Attach charging accessories. Return to the previous micro-browser screen. Use to speak during calls. - Motorola I550PLUS | User Guide - Page 10
housing and remove the battery from the phone. Charging the Battery with the Standard Travel Charger MAEPF-26695-O Attach the Charger to the i550plus phone via the Side Charging Jack, and plug the Charger into an electrical outlet. For more information about Chargers, see "Accessories" on page 50 - Motorola I550PLUS | User Guide - Page 11
Flashes Low Battery Low Battery 0-30% 31- 61- 91- 60% 90% 100% 0-10% 11- 41- 71- 40% 70% 100% Turning On Your i550plus phone message displays while the i550plus phone connects to your carrier's network. The LED indicator on the i550plus phone shows the service state. See Table 2 - Motorola I550PLUS | User Guide - Page 12
Keypad Lock The i550plus phone includes a Keypad Lock feature that enables you and reactivate keypad lock. Receiving New Mail Messages When you receive a new mail message (see "Using Mail Services" on page 38 for more information), the keypad lock will be temporarily disabled. You may perform the - Motorola I550PLUS | User Guide - Page 13
Voice Mail Waiting displays, press o under "Exit" to return to Phone Ready and reactivate the lock. Or, • Press o under "Dial" to access Voice Mail service. Once you have finished, press # to exit Voice Mail, return to Phone Ready and reactivate the lock. NOTE: If you have disabled the Message Mail - Motorola I550PLUS | User Guide - Page 14
be sent or received in weak signal areas. Battery Strength Indicator Shows the remaining charge in your battery. Three bars show full charge. The indicator flashes receive activity. For more information, see the Wireless Data User's Guide. Some of the following icons may appear in the micro-browser - Motorola I550PLUS | User Guide - Page 15
access to the various features of your i550plus phone. Pressing the Mode key m Net-for micro-browser use. See the Net Mode User's Guide. To change modes: • Press muntil you see the desired mode. it continues to display the current time during a loss of service. You have a choice of a 12- or a 24 - Motorola I550PLUS | User Guide - Page 16
You have a choice of either a MM/DD (month/day) or a DD/MM (day/month) date format. See Table 4:. Table 4: Date Display Options Date January 2nd January 31st October 9th December 31st Month/Day Format (MM/DD) 01/02 01/31 10/09 12/31 Day/Month Format (DD/MM) 02/01 31/01 09/10 31/12 If your - Motorola I550PLUS | User Guide - Page 17
mode (Phone, Group, Private, and Net) now displays the selected time and date formats. Changing the Display Language You can customize your i550plus phone to display one of four languages: English, French, Spanish, or Portuguese. To change the displayed language: 1. Press *,#, 7, 0. 2. Select "Ok - Motorola I550PLUS | User Guide - Page 18
forward calls, use call waiting, put calls on hold, and create and use stored lists. Phone Ready is the main screen. Please see"Additional Phone Services" on page 22 for more information. You can place a call by entering the phone number on the keypad. 1. From the "Phone Ready" screen, using the - Motorola I550PLUS | User Guide - Page 19
Making Phone Calls Name Search 1. From the Phone Ready screen, select "Name". 2. Using the keypad, enter the first letter of the desired name, for example, to search for the name Bob: 3. Enter "B" by pressing 2 twice. 4. Press r to scroll through all the names starting with "B" until you see "Bob". - Motorola I550PLUS | User Guide - Page 20
Plus Dialing This feature enables you to place an International call from any country -without entering the local international access code. 1. Press and hold 0 for two seconds. A "0" appears, then changes to a "+" into the appropriate international access code needed to place the call. 2. Enter the - Motorola I550PLUS | User Guide - Page 21
Making Phone Calls Selecting a Ring Style Your phone has nine selectable ring styles. Phones with two phone lines can use the same or different ring styles for each phone line. Incoming circuit data calls have a unique, preset ring style which you cannot change. Setting a Ring Style 1. Press *, #, - Motorola I550PLUS | User Guide - Page 22
NOTE: Some features may be network dependent or subscription only, and may not be available in all areas. Contact your service provider for more information. Call Waiting Using the Call Waiting feature, you can answer an incoming call when you are on another call. Call Waiting - Motorola I550PLUS | User Guide - Page 23
Phone Services 3. you may have difficulty hearing a caller's voice or messages. To resolve this problem: (1). Press n until you see the "Mute" menu option. (2) To "Spkr" to activate the speakerphone. Missed Call Indicator Your i550plus phone notifies you of received, but unanswered phone calls. - Motorola I550PLUS | User Guide - Page 24
Forward icon w appears on your display when Uncon- ditional Call Forwarding is set. Conditional Call Forwarding You may want to forward your calls when your i550plus phone is: • Busy on another call or the micro-browser (Busy) • Not answered (NoAns) www.mot.com/iDEN 24 - Motorola I550PLUS | User Guide - Page 25
Additional Phone Services • Outside the service area (NoRch). NOTE: You must turn off Unconditional Call Forwarding before you can set Conditional Call Forwarding options. 1. From the Phone Ready screen, press n until - Motorola I550PLUS | User Guide - Page 26
Creating, Editing, and Using Stored Lists A stored list is a directory of phone numbers and Private IDs and their related names. Stored lists are convenient because you do not have to remember names and numbers-you simply scroll through your stored list. Combined Phone Number and Private ID List - Motorola I550PLUS | User Guide - Page 27
Creating, Editing, and Using Stored Lists Storing Names and Numbers 1. Press*,#,2,0. 2. Select "Ok". The next screen briefly displays the remaining number of phone numbers and private IDs that you can store. aD b 20=Phone/ Prvt List Exit Ok aD b Available 98 Phone # 3 Prvt IDs 3. Enter the - Motorola I550PLUS | User Guide - Page 28
(PIN) or password. This feature is particularly useful for automated services such as voice mail and banking systems. Here's how it works being played; and • Enter your PIN to access your messages. You can program your i550plus phone to enter all of the above information for you. All you have to do - Motorola I550PLUS | User Guide - Page 29
". 4. Select "Exit" to close the Private ID List Edit screen. Last 10 Calls Received and Sent Lists If you subscribe to your carrier's Caller ID service, you can view, dial, and store the list of the last ten phone numbers received and the last ten phone numbers dialed. The most recent - Motorola I550PLUS | User Guide - Page 30
Calls list, select "Cancl". Sent Calls 1=JOHN 12:56p 10/18 Cancl Rcvd Quickstore of Phone Numbers If you subscribe to your carrier's Caller ID service, you can use Quickstore to store the last number that you dialed or quickly store a number from the Last 10 Calls Received and Sent Lists - Motorola I550PLUS | User Guide - Page 31
Creating, Editing, and Using Stored Lists The Stored message displays with the name that you stored. aD b JOHN 5551212 Stored 31 - Motorola I550PLUS | User Guide - Page 32
for the chirp, then speak into the microphone. Receiving a Private Call When you receive an incoming Private call, you hear a brief chirp-like tone. Your i550plus phone automatically switches to Private mode, and the Private ID or the name of the caller displays. 1. Your phone must be idle, that is - Motorola I550PLUS | User Guide - Page 33
Making Private Calls Private/Group Mode Speaker You can hear Private calls through either the earpiece or the speaker. Press the Speaker button p on your i550plus phone to turn the Private/Group Mode Speaker on or off. • With the Speaker on, you will hear incoming calls through the speaker. • With - Motorola I550PLUS | User Guide - Page 34
Clearing or queueing a call alert When you receive a call alert, do one of the following: • To clear a call alert, select "Clear". • To place the call alert into the queue, select "Queue". Pressing m also queues the call alert. If you receive multiple call alerts, the last received call alert - Motorola I550PLUS | User Guide - Page 35
Private Ready mode. aD b Prvt Ready JOHN 12:43p 07/22 Alert Name Storing Your Private ID To store your Private ID in your i550plus phone: 1. Press *,#,2. The screen displays the message, "2=Own Pvt ID". 2. Select "Ok". 3. Enter the Private ID provided by your carrier. 4. Select "Store". To - Motorola I550PLUS | User Guide - Page 36
3. To listen, release the PTT button. Receiving a Group Call When you receive an incoming Group call, you will hear a brief chirp-like tone. Your i550plus phone automatically switches to Group mode, and the Talkgroup name displays. 1. Your phone must be idle, that is, not busy in an active call or - Motorola I550PLUS | User Guide - Page 37
location. This is useful when you know where the individuals are located within the service area. 1. Press m until you see "Group Ready" on your display. 2. the earpiece or the speaker. Press the Speaker button p on the i550plus phone to turn the Private/Group Mode Speaker on or off. With the - Motorola I550PLUS | User Guide - Page 38
be network dependent or subscription only, and may not be available in all areas. Contact your service provider for more information. Your i550plus phone provides the following mail services: • Net Mail • Voice Mail • Message Mail When you receive a new message, the c icon appears and flashes - Motorola I550PLUS | User Guide - Page 39
Using Mail Services 4. To read the message, select "View". ad b Inbox:1unread 1*Lunch 2 read the next message. ad b 1>Reply 2>Delete 3>Save 4>GoTo Message Ok More Voice Mail When your i550plus phone receives a Voice Mail message: • The g icon appears on your display. • The Voice Mail - Motorola I550PLUS | User Guide - Page 40
Alert Receipt Through your programming menu (*,#, 15) you can delay Voice Mail and Message Mail Alerts so that you are not interrupted by the alert tone while on a call. You can choose the following: • Receive All Alerts • Delay All Alerts • Receive Message Mail Alerts only See "Setting Programming - Motorola I550PLUS | User Guide - Page 41
Using Mail Services After you read a text or numeric message, you can either Save or Erase the message. Press o under the desired option. Auto Call Back aD b 1>Call - Motorola I550PLUS | User Guide - Page 42
transfers such as e-mail. To use these services, you must install the iDEN Wireless Data Services software. For more information on setting up your computer and your i550plus phone for Packet and Circuit Data calls, see the Wireless Data Services User's Guide and contact your carrier. TTY Users You - Motorola I550PLUS | User Guide - Page 43
Lock:Off Lock your phone to prevent unauthorized use. You must enter a pass code to unlock it. Even with the manual lock on, you can reach emergency help by pressing and holding the emergency key designated by your carrier. 5 Auto Lock:Off Automatically lock your phone - Motorola I550PLUS | User Guide - Page 44
Table 6: Programming Menu Options (Continued) Keypad Number Menu Option Function 6 Auto Answer:Off Turn on or off automatic answering of incoming phone calls after 1-4 rings. 10 Last Call Timer Display the duration of the most recent phone call. 11 Display Timer:Off Turn on or off - Motorola I550PLUS | User Guide - Page 45
Setting Programming Menus Table 6: Programming Menu Options (Continued) Keypad Number Menu Option Function 22 Prvt ID List Edit Edit and erase up to 100 Private numbers and associated names. See "Editing and Erasing Private ID List Entries" on page 29. 23 Talkgrp List Program Add/Edit/ - Motorola I550PLUS | User Guide - Page 46
programmed in your phone. If your phone is cabled to a computer, view IP Address-2, the stored IP address of your computer. See the Wireless Data Services User's Guide. 64 Reset KBytes Tx/ View the number of Kilobytes Rx sent and received for packet data. See the Wireless Data - Motorola I550PLUS | User Guide - Page 47
and date display. See "Setting the Time and Date" on page 15. NOTE: Important! Do not perform the following shaded menu options unless you are instructed to do so by your carrier. You could damage your phone. NOTE: In the micro-browser, do not select the "Advanced Encryption New" key. Instead - Motorola I550PLUS | User Guide - Page 48
the conditions under which it appeared. Table 8 lists and describes the error messages. Table 8: Status Messages Status Messages Message Description Number Not in Service The number that you entered is not valid. User Not Available The party that you called is either busy, out-of-range, or - Motorola I550PLUS | User Guide - Page 49
on the current network. System Busy Try Later The system is experiencing heavy traffic. Please try again later. Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Note the error code and try again - Motorola I550PLUS | User Guide - Page 50
it for the first time. See Table 9 for battery charging times. Attach the Charger to the i550plus phone via the Side Charging Jack, and plug the charger into an electrical outlet. Table 9: Battery Charging Times Motorola Battery Kit Number Description Chemistry NTN8971 Standard NiMH NTN8970 - Motorola I550PLUS | User Guide - Page 51
Accessories Travel Chargers Using a Travel Charger, you can charge a battery from an electrical outlet. You can use: • The SPN4474 Standard Travel Charger • The NTN1680 Rapid Travel Charger (110V/220V/240V) with U.S. Plug Adapter MAEPF-26725-O Standard Travel Charger Rapid Travel Charger Figure - Motorola I550PLUS | User Guide - Page 52
LED) will light when the Vehicular Battery Charger is receiving power. MAEPF-26700-O Figure 5. Using the Vehicular Battery Charger Using the Vehicular Battery Charger 1. Insert the Vehicular Battery Charger's DC plug into the Side Charging Jack of your i550plus phone. Push firmly until the plug - Motorola I550PLUS | User Guide - Page 53
Accessories Desktop Dual-Pocket Charger The NTN1690 Desktop Dual-Pocket Charger charges Motorola authorized batteries, as listed on Page 50, for the i550plus phone. NOTE: The Desktop Dual-Pocket Charger should only be powered by the included Rapid Power Supply. The Charger will flash both LEDs red - Motorola I550PLUS | User Guide - Page 54
Battery from the Rear Pocket 1. Insert the battery with the Motorola label facing forward and the (+ and -) symbols pointing downward. 2. To remove the battery, pull it forward, then up and out of the Charger. NOTE: If a battery 91-100%. Desktop Charger Troubleshooting If the battery is not charging - Motorola I550PLUS | User Guide - Page 55
Accessories No LED indication • Check that the i550plus phone with battery, or a battery alone, is inserted correctly. • Make sure that the power supply is plugged into an appropriate AC outlet and that the connector is properly seated. • Rear pocket only: Remove the battery from the Charger. Use an - Motorola I550PLUS | User Guide - Page 56
the Audio Adapter 1. Hold the phone and the Audio Adapter facing you so that you see the Motorola logo on the adapter. 2. Insert the Audio Adapter's connector into the i550plus phone Bottom Accessory Connector. You will hear the connector snap into place. NOTE: When the audio adapter and earpiece or - Motorola I550PLUS | User Guide - Page 57
Cover • The NTN9151 Leather Carry Case helps protect your i550plus phone while on the go. • Includes a leather belt clip for easy attachment to a belt or purse • Accommodates most i550plus phone accessories including travel chargers, audio accessories, vehicle accessories, and data accessories. 57 - Motorola I550PLUS | User Guide - Page 58
Hands-Free Car Kit ! The Hands-Free Car Kit is also a charger. Therefore, DO NOT operate this kit and the Vehicular Battery Charger at the same time. C a u t i o n NOTE: The use of wireless devices and their accessories ("devices") may be prohibited or restricted in certain areas. Always obey - Motorola I550PLUS | User Guide - Page 59
. Insert the accessory connector (with the Motorola logo facing you) into the phone's bottom accessory connector until it clicks into place. 2. Remove the vehicle's cigarette lighter from the cigarette lighter receptacle. 3. Plug the Hands-Free Car Kit's Vehicular Battery Charger into the cigarette - Motorola I550PLUS | User Guide - Page 60
Dash Mount Holder The NTN9025 Dash Mount Holder provides a convenient holder for your i550plus phone. The Dash Mount Holder can be installed either horizontally or vertically. ! W A R N I N G Do not place the Dash Mount Holder near the airbag deployment area. For - Motorola I550PLUS | User Guide - Page 61
OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE PORTABLE RADIO. For the safe and efficient operation of 0.00024 watts to 0.6 watts. Exposure To Radio Frequency Energy Your Motorola Radio Product is designed to comply with the following national and international - Motorola I550PLUS | User Guide - Page 62
. For body-worn operation, with or without an earpiece or any other accessory, the antenna should be kept at least one inch (2.5 cm) from the body when transmitting. A Motorola plastic carry holder with a belt clip is an accessory to this radio product for body-worn use. When using any data feature - Motorola I550PLUS | User Guide - Page 63
be able to assist you in obtaining this information. Turn your radio product OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Interference to Other - Motorola I550PLUS | User Guide - Page 64
removing batteries and cause an explosion. Blasting Caps and Areas To avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: "Turn off two-way radio". Obey all signs and instructions. For - Motorola I550PLUS | User Guide - Page 65
burn can result. Batteries All batteries can cause property battery, Battery from radio product. 3. Shake excess liquid from phone. 4. Place phone and battery in an area that is at room temperature and has good air flow. 5. Let phone and battery dry for 72 hours before reconnecting the battery - Motorola I550PLUS | User Guide - Page 66
Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying - Motorola I550PLUS | User Guide - Page 67
ACCESSORY SAFETY INSTRUCTIONS • Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger service technician. • Do not disassemble a battery charger; take it to a qualified service technician when service or - Motorola I550PLUS | User Guide - Page 68
from the line voltage is made by unplugging the power supply from the AC receptacle. • To reduce risk of electric shock, unplug any battery charger from the outlet before attempting any maintenance or cleaning. • For optimum charging performance, turn off the radio product while charging it in any - Motorola I550PLUS | User Guide - Page 69
the MOTOROLA manufactured iDEN Communication Products listed below ("Product") against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below: iDEN Subscriber Digital Mobile and Portable Units Product Accessories Batteries - Motorola I550PLUS | User Guide - Page 70
, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or - Motorola I550PLUS | User Guide - Page 71
The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. h. claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages finally awarded against the end user purchaser - Motorola I550PLUS | User Guide - Page 72
and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished - Motorola I550PLUS | User Guide - Page 73
the MOTOROLA manufactured iDEN Communication Products listed below ("Product") against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below: iDEN Subscriber Digital Mobile and Portable Units Product Accessories Batteries - Motorola I550PLUS | User Guide - Page 74
, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or - Motorola I550PLUS | User Guide - Page 75
The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. h. claim that the Product or parts infringe a United States patent, and MOTOROLA will pay those costs and damages finally awarded against the end user purchaser - Motorola I550PLUS | User Guide - Page 76
and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA. MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or parts furnished - Motorola I550PLUS | User Guide - Page 77
Owner's Information Owner's Information Mobile Equipment Identifier (IMEI Own Phone Number Own Private Number Date Purchased Dealer Telephone Number Customer Service Number 77 - Motorola I550PLUS | User Guide - Page 78
Private Number Directory Private Number 1 2 3 4 5 6 7 8 9 Talkgroup Directory Talkgroup Number 1 2 3 4 5 6 7 8 9 Name Name www.mot.com/iDEN 78
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Motorola
iDEN®
Digital Multi-Service Phone
i550plus
Phone User’s Guide