Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router Qu
Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router Manual
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Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router manual content summary:
- Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 1
DOCSIS 3.1 cable modem plus AC3200 WiFi router Model MG8702 Quick Start Guide - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 2
Packaged with your MG8702 modem/router Power Adapter Coax Wrench Ethernet Cable Velcro® Cable Organizer Para una Guía de Inicio Rápido en español, por favor vaya a www.motorolanetwork.com/MG8702ir 1 - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 3
have it. Mention that your MG8702 supports DOCSIS 3.1, the fastest cable modem service standard. Your MG8702 also supports the top speeds of any DOCSIS 3.0 services. If you already have cable Internet service, you probably don't need to call your cable service provider. You should have your account - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 4
USB 3.0 Port WPS button WLAN button WiFi on/off button RESET ETHERNET (LAN 1-4) You can connect a computer, HDTV, game station, or other Ethernet-capable device to any of these 4 LAN ports. COAX Connect a "live" coax cable (not included) to the modem's COAX connector as discussed above. Use the - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 5
provider's web page. This should bring you directly to the service provider's activation page. Note that some service providers will automatically redirect you to their registration page when you open your browser. Follow the onscreen instructions. If you don't have a computer, you can use the Web - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 6
go to xfinity.com/activate or call 1 (800) 934-6489 to activate your modem. Here is a list of phone numbers for some major cable service providers. (Note that this list is subject to change.) Comcast Xfinity Cox Bright House (Spectrum) Sparklight (Cable One) Charter Spectrum MediaCom RCN Altice - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 7
MG8702 is working. If your MG8702 is NOT working, see Troubleshooting Tips below. MotoManage™ App We strongly suggest that you download fee. Please make sure to activate your cable modem with your service provider before you download and use MotoManage. MotoManage communicates with your cable - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 8
1 Download the MotoManage app on your smartphone or tablet. 2 Open the app. 3 Scan the QR code on the bottom of your MG8702 (or scan it from the photo you printed) to join your device's WiFi network. 4 Now enjoy the app. You can easily elect to keep your original name and password, as we - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 9
Setup screen will appear. If this screen doesn't appear, please see the Troubleshooting Tips below. (See below under WiFi Setup if you want to keep your is designed to accept access via secure http (https) only. To support secure access, your MG8702 includes a self-signed certificate. Unfortunately, - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 10
WiFi Setup using the Configuration Manager if you want to keep your current network name and password and for some reason you can't use the App. We strongly suggest that you do this by using the MotoManage App mentioned above. If that's not possible, please continue below. Please note that if your - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 11
Wireless Initial Setup page should appear. Follow the instructions on this page to enter the network name and you need to, you can correct the settings and press Save again. If you encounter a problem, you can restore the factory modem/router network name and password by pressing the Reset button - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 12
it helps to change the MG8702 wireless channel frequency to reduce interference with neighbors' wireless networks. This is discussed in the Troubleshooting section of this Quick Start. • Wireless range can be limited by issues like weak wireless clients and challenging building configurations. Some - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 13
USB 3.0 Port A USB 3.0 port is located on the back of the MG8702. You can choose to use this port for File Sharing by the devices on your local network. 1 Log in to the Configuration Manager (see Configuration Manager section above) Navigate to Advanced > Advanced Router > File Sharing. If it isn't - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 14
in use Ethernet data is flowing Connected at 1 Gbps Connected at 10 or 100 Mbps No connection † If a blue light blinks continuously, this indicates partial service, which means that at least one designated channel has not completed bonding. You should still get high Internet speeds, but your - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 15
Troubleshooting Tips What if I can't make an Internet connection right after installation? • First turn your MG8702 off for at least 8 seconds, then back on, to see if that fixes the problem a paperclip. • If you haven't yet activated service with your provider, your provider may redirect all - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 16
LAN port supports gigabit rates (1000BT or GE). You will need this LAN port speed if you want that computer to achieve service speeds of 100 you may have a wireless problem. In that case, please re-read the wireless router section. • Some video streaming services get bottlenecked, especially at busy - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 17
check the list for your service provider. You can also find information about certifications at www.motorolanetwork.com/services What if I am in Configuration Manager after changing my name/password? If you encounter a problem, you can restore the factory modem/router network names and passwords by - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 18
What if I think that wireless devices are interfering with my MG8702 wireless router? 1 Where possible, put the MG8702 as far away as possible from interfering devices such as Bluetooth transmitters and neighbors' WiFi routers. 2 Try to pick a less used wireless channel for your MG8702 by following - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 19
, as well as information about returns and warranty information. www.motorolanetwork.com/support Email: [email protected] Phone: 800-753-0797 or 617-753-0562 Our full-length user manual is available at www.motorolanetwork.com/MG8702manual Limited Warranty MTRLC LLC warrants this - Motorola MG8702 DOCSIS 3.1 Cable Modem AC3200 Dual Band WiFi Gigabit Router | Qu - Page 20
cable's ground shield is intended to be connected to the building's Earth ground. Attachment to Earth ground is typically provided through your cable service provider's installation. FCC Statement This device complies with Class B Part 15 of the FCC Rules. Operation is subject to the following two
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DOCSIS 3.1 cable modem plus
AC3200 WiFi router
Model MG8702
Quick Start
Guide