Motorola MOTO Q 9c Sprint User Guide - WM6.1

Motorola MOTO Q 9c Manual

Motorola MOTO Q 9c manual content summary:

  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 1
    Getting Started Guide MOTO Q 9c by Motorola® www.sprint.com © 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
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    of Microsoft Corporation. All other product or service names are the property of their respective owners. Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the
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    5 Getting Help 6 Section 2: Using Your Device 9 2A. About Your Device 10 Features of Your Device 11 Getting More Information 13 2B. Getting to Know Your Device 14 Your Device 15 Accessories 20 Turning Your Device On and Off 21 Resetting Your Device 21 Using the Battery and Charger 22
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    Shooting Videos 92 Setting Picture Options 95 2I. Using Media and Web Features 96 Using the Media Player 97 Using the Web Browser 100 Downloading and Copying Files 102 Using the File Manager 103 2J. Using Contacts and Calendar 104 Using Contacts 105 Using Calendar 108 2K. Using Bluetooth
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    Voice Recognition 114 Using Voice Recognition 114 Section 3: Sprint Service Features 117 3A. Sprint Service Features: The Basics 118 Using Voicemail 119 Using Organization 149 Product Registration 149 Owner's Record 150 Phone Guide Proprietary Notice 150 Export Law Assurances 150 Wireless:
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    4B. Motorola's Warranty 157 Motorola Limited Warranty for the United States and Canada 158 Service and Repairs 164 4C. Microsoft End User License Agreement 165 Index 172
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    to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. Welcome and thank you for choosing
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    to that page. Follow the instructions in that section, and you'll be ready to use your device in no time. User Guide Note: Because of updates in device software, this printed guide may not be the most current version for your device. Visit www.sprint.com and click Support to access the most recent
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    Section 1 Getting Started
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    With Sprint Service ࡗ Setting Up Your Voicemail ࡗ Sprint Account Passwords ࡗ Getting Help Setting up service on your new device is quick and easy. This section walks you through the necessary steps to unlock your device, set up your voicemail, establish passwords, and contact Sprint for assistance
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    onscreen instructions to activate your device. Note: For assistance with phone activation, call Sprint Customer Service at 1-888-211-4127 from any other phone. 3. Make your first call. Ⅲ Use your keypad to enter a phone number. Ⅲ Press the Call/Answer Key (N). Note: Your device's battery should
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    phone calls are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your device is activated Choose whether or not to activate One-Touch Message Access account, Sprint recommends
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    for access? to get started.) If you are not the account owner (if someone else receives the invoice for your Sprint service), you can get a sub-account password at www.sprint.com. Voicemail Password You create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your
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    . ⅷ Purchase accessories. ⅷ Shop for the latest phones or devices. ⅷ View other Sprint service plans and options. ⅷ Learn more about Sprint Power Vision and other great products like games, ringers, screen savers, and more. Reaching Sprint Customer Service You can reach Sprint Customer Service many
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    no additional charge. There is a per-call charge to use Sprint 411 and you are billed for airtime. To call Sprint 411: ᮣ Press 411 and then press the Call/Answer key (N). Sprint Operator Services Sprint Operator Services provides assistance when placing collect calls or when placing calls billed to
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    Section 2 Using Your Device
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    About Your Device Section 2A In This Section ࡗ Features of Your Device ࡗ Getting More Information Your device is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section lists some of the great
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    MOTO Q 9c by Motorola. Your new device is lightweight, easy-to-use, and reliable, and it offers many significant features and service options where Sprint has implemented roaming agreements. ⅷ Full QWERTY keyboard lets you enter text easily (see page 55.) ⅷ Email functionality supports multiple
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    ⅷ The miniSD card slot lets you expand your device's memory to hold whatever you need (page 29). ⅷ Bluetooth® let you use your device as a modem for your laptop computer (page 132). ⅷ Voice recognition software lets you place calls and perform quick tasks just by using your voice (page 113). 12
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    Help from the ActiveSync menu bar when ActiveSync is open on your computer. ⅷ For information on obtaining and installing certificates on to your device, see the Motorola Q 9c Support Web site at http://www.motorola.com/support/Q9c. ⅷ For more support information, see the Motorola Q 9c Support
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    Section 2B Getting to Know Your Device In This Section ࡗ Your Device ࡗ Accessories ࡗ Turning Your Device On and Off ࡗ Using the Battery and Charger ࡗ Inserting and Removing a miniSD Card Your device packs a wealth of features into a sleek design. This section describes all the basic physical
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    Your Device Your Device Front View of Your Device 1. Earpiece 2. Navigation Key 3. Center Select Key 4. Left Softkey 5. Call/Answer Key 6. Home Key Fn 7. Alt/Function Key 8. Microphone 9. Message/Display Off Key 18. Light Sensor 17. Right Softkey 16. Undo/Back Key 15. Power/End Key 14. Enter Key
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    Side Views of Your Device 19. Memory Card Slot 22. Thumb Wheel ò ò CAPS Fn Fn 20. Mini-USB Port 21. Undo/Back Button 16 Section 2B: Getting to Know Your Device
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    Your Device Back View of Your Device 28. Headset Jack 23. Camera Lens 24. Light Sensor 25. Camera Flash 27. Battery Door Release Button 26. Speakers Section 2B: Getting to Know Your Device 17
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    and hold this key to turn of your display. 10. Space Key enters a space when you are entering text. 11. Camera Key (e) allows you to activate the built-in camera and take pictures and videos. 12. Speakerphone/Voice Recognition Key (A) - Press this key to turn the speakerphone on during a call. Press
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    to measure the available light and adjust the screen brightness. 19. Memory Card Slot is where you insert a miniSD (Secure Digital) memory card to expand the device's available memory space. 20. Mini-USB Port allows you to plug in the battery charger or a mini-USB cable. It is not a headset jack. 21
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    Flash helps battery, a charger, and a mini-USB data cable. Various accessories are available for use with your MOTO Q 9c, including miniSD (Secure Digital) memory cards, stereo headsets, cases, vehicle power chargers, hands-free accessories, and more. To order additional accessories, go to www.sprint
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    remains blank while your device is off (unless the battery is charging). Resetting Your Device You can reset the entire device to its factory defaults. To reset your settings: 1. Press Start (left softkey). 2. Select System Tools > Master Reset. 3. Read the disclaimer and press Yes (left softkey
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    . The failure to use a Sprint-approved or Motorola-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Sprint-approved or Motorola-approved batteries and accessories can be found at
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    Your Device Battery Use and Battery Safety ⅷ Motorola recommends you always use Motorola-branded batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. Caution: Use of an unqualified battery or charger may present a risk of fire, explosion,
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    bend, deform, puncture, shred, or submerge the battery or mobile device. Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do not attempt to dry
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    : 1. Make sure the device is powered off. 2. Press and hold the battery door release button until the battery door pops up slightly. 3. While still pressing the battery door release button, slide the battery door toward the bottom of your device and lift it off. Section 2B: Getting to Know Your
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    area. Be sure the gold-colored areas on the battery are touching the battery contacts on the device. 5. Press the battery down to secure it. 6. Replace the battery door, slide it toward the top of your device, and press it gently until you hear a click. 26 Section 2B: Getting to Know Your Device
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    corner of the display screen. If the battery charge is getting too low, the device sounds a warning tone and a warning screen appears. Always use a Sprint-approved or Motorola-approved desktop charger, travel charger, or vehicle power adapter to charge your battery. Section 2B: Getting to Know Your
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    charger into the mini USB port. ò CAPS Fn Your display screen lets you know the battery is charging. With the approved Li-Ion battery, you can recharge the battery before it completely runs down. Tip: You can also charge your battery using a Motorola-approved USB cable and a computer that supports
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    charger or car charger to recharge the battery. Some computer USB ports provide a higher current than others, and will provide more rapid charging. The mini-USB port does not support data in your device. Note: Don't bend or scratch your memory card. Keep it away from static electricity, water, and
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    pull the cover out slightly and then rotate it up. 2. Insert the miniSD, with the contacts facing down, into the exposed memory slot. Tip: The writing on the miniSD card should face up. 3. Press in on the memory card until it clicks into place. 30 Section 2B: Getting to Know Your Device
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    Your Device 4. Place the memory card cover back in place and push to close. Note: Make sure your battery is fully charged before using a miniSD card. Your data may become damaged or unusable if the battery runs out while using the miniSD card. Be sure to use only recommended miniSD cards (64MB up
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    Section 2C Getting Around Your Device In This Section ࡗ Understanding the Home Screen ࡗ Navigating Menus and Lists ࡗ Displaying Your Phone Number ࡗ Setting the Volume ࡗ Locking and Unlocking the Keypad ࡗ Locking and Unlocking the Device Your device is designed to be easy to use. This section
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    something like the screen shown on the following page. This is the default Sprint Home screen layout. You can choose another layout as well as customize the look of your Home screen in other ways by following the instructions in "Customizing the Home Screen" on page 81. Some Home screen layouts show
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    Main menu shortcuts, messages, Calendar, profile, and more Status Indicator Row Softkey Labels Softkey Labels Softkey labels show the current softkey functions. On the Home screen, the left softkey label is always Start. This takes you to the Recent Programs menu. From there you can press All
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    shows one or two bars. The icon will show an exclamation point on the battery when it's very low and needs to be recharged immediately. ⅷ Charging Indicator (Ù) - Shows that the device is connected to a charger and is being charged. ⅷ Missed Call Indicator (E) - Shows when you have a missed call
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    icon, if the profile has an icon associated with it: Ⅲ < - vibrate. Ⅲ Q - silent. ⅷ Headset Indicator (Ò) - Shows when a compatible headset is connected to your device. ⅷ Memory Card Indicator (Ö) - Shows when a miniSD card is inserted in your device. 36 Section 2C: Getting Around Your Device
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    you choose, you may see any of the following on your Home screen: ⅷ The time alone or the time and date. ⅷ Your roaming status: home service or roaming. ⅷ Shortcuts to main menu items you recently used. Select these icons to return to the corresponding main menu item. ⅷ Your voicemail. This shows
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    Programs (left softkey) to open the main menu. Note: Pressing Start (left softkey) displays only the most recent programs you have used. If the application you are looking for is not present, press the left softkey a second time to display all programs. Press the Navigation key (S) up, down, left
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    left softkey again if GetGood is not available.) ⅷ T - Messaging: Ⅲ Text Messages Ⅲ Setup E-mail ⅷ % - Calendar ⅷ ( - Contacts ⅷ ) - Settings: Ⅲ Phone Ⅲ Sounds Ⅲ Profiles Ⅲ Home Screen Ⅲ Clock & Alarm Ⅲ Connections Ⅲ Security Ⅲ Remove Programs Ⅲ Power Management Ⅲ Accessibility Ⅲ Regional Settings
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    ⅷ O - Get On Demand (changes to On Demand after sign-up) ⅷ U - Software Store ⅷ m - Instant Messaging ⅷ c - Windows Media ⅷ G org - GetGood ( Getting Started ⅷ V - Help ⅷ R - Internet Sharing ⅷ 8 - Keypad Lock ⅷ [ - Media Center ⅷ Y - Pictures & Videos ⅷ Z - Sprint Navigation 40 Section 2C: Getting
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    Getting Around ⅷ G - Sprint TV ⅷ - - Accessories ⅷ T - Documents To Go ⅷ T - Games ⅷ z - Personalize My Q ⅷ 9 - System Tools Other softkey) to display additional options. Displaying Your Phone Number Just in case you forget your phone number, your device can remind you. Section 2C: Getting Around
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    You will need to press More (G) twice to display the Phone Settings option. Setting the Volume The thumb wheel on your device previous screen to reappear. There are three types of volume on your MOTO Q 9c: ⅷ Master volume - Master volume controls the earpiece volume and speaker volume for non-
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    Getting Around ⅷ Multimedia volume - Multimedia volume controls the volume of music and videos playing on your device. Adjust multimedia volume in the Media Player by rolling the thumb wheel or pressing the navigation key up or down. The maximum volume within the Media Player is limited by the
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    device, but it will result in the loss of your personalized settings and all content stored in device memory. To perform a hard reset, hold down the Center Select key (s) for five seconds while turning the device on. Note: You can make emergency calls on a locked device (see page
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    Using Call History ࡗ Using Speed Dial ࡗ Redialing a Number Making calls from your wireless device is as easy as making a call from any landline phone. This section tells you how to do it and describes your device's many other calling features. Calling Features Section 2D: Using Calling Features 45
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    second call is directed to voicemail. Ⅲ To switch between the two active calls, press and hold the N key. Tip: To set your device to let you answer calls by pressing any key: Press Start (left softkey) and then select Settings > Phone > Call Options. Select the Any key answer check box. Press Done
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    the Home screen, press Contacts (right softkey). 2. Select the contact phone number you want to call. 3. Press N to make the call a Hyperlink Phone Number You can quickly dial a phone number from an email or text message that contains a hyperlink phone number. A hyperlink phone number is underlined
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    (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone. Turning Off Call Alerts You can roll the thumb wheel to
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    Using Speakerphone Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can't concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on
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    the Call History screen. This menu includes: ࡗ Find Contact - Find this device number in your Contacts. ࡗ Send Text Message - Send a text message to this phone number. ࡗ E-mail - Send an email message to this Contact. ࡗ Delete - Delete this call from the Call History. ࡗ Delete List - Delete the list
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    connection time you track on your resettable timer may not equal the amount of time for which you are billed by Sprint. For billing information, contact Sprint. To view call times: 1. Press Start (left softkey) and select Call History. 2. Select a call. 3. Press s. Tip: You can also check your
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    select Contacts. 2. Highlight the contact containing the number you want to create a speed dial for. 3. Press s to display the contact's details. 4. Highlight the phone number, email address, or Web page for which to create the speed dial. 5. Press Menu (right softkey) and select Add to Speed Dial
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    on your device. 1. Press Start (left softkey). 2. Scroll to the icon of the application for which you want a shortcut. 3. Press Menu (right softkey) and select Add Speed Dial. 4. In the Keypad assignment area, select the speed dial number to
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    Redialing a Number To redial a number you recently called: 1. Press N from the Home screen to see the dialed calls list. 2. Highlight the entry you want to call, then press N again. If you hear a busy signal and you see Call Failed, Number Busy, press N to redial the number. When the call goes
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    Entering Text Section 2E In This Section ࡗ Entering Letters, Numbers, and Symbols ࡗ Using the Input Method Editor Your device has a full QWERTY keyboard, much like your computer keyboard, to make entering text easy. This section tells you how to use the keyboard to enter letters numbers, and
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    Entering Letters, Numbers, and Symbols You can enter letters, numbers, and symbols using the keypad. Your device gives you three text entry modes to help you, depending on what type of characters you want to enter. In many screens that allow you to enter text, your device automatically goes to
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    character at the top of the key until you press Alt/Function key (\) again. Text Entry Tips When you are entering text, these tips will help you: ⅷ To delete one character, press the Back key (À). ⅷ To delete an entire text or numeric field, press and hold the Back key (À). ⅷ To choose
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    Using the Input Method Editor The Input Method Editor combines your keypresses into common words, and predicts each word as you enter it. When the word you want appears, select it from the pop-up list by pressing the Navigation key (S) up or down to highlight it and then press the Center Select key
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    Sync and Email Section 2F Synchronizing and Using Email In This Section ࡗ feature available on your device. IMPORTANT Before You Synchronize Read and follow the instructions in the Setting Up Email guide to set up your email accounts on your device and set your synchronization options
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    Synchronizing You can synchronize the information on your device in two ways: ⅷ Over the air, wirelessly, from a server. ⅷ Using your desktop computer and a USB cable connection or Bluetooth connection. The types of information you can synchronize depend on the type of connection you are making: ⅷ
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    up an Exchange Server account in the Setting Up Email guide before following the instructions in this section. Ensure that the Microsoft Windows and Microsoft Outlook versions are up to date before installing synchronization software. To synchronize information between your device and computer, you
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    These applications compare your device's email messages, contact information, calendar device if you only want to transfer media files, check for updates, and explore your device but not sync Outlook information. 4. Select the items you want to synchronize and then click Next. 5. Enter a name
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    Phone Web site (http://www.microsoft.com/windowsmobile) before installing the software. drivers install on your computer and then the Sync Setup Wizard automatically starts. 2. Follow the prompts to complete the Sync guide that came with your device. Section 2F: Synchronizing and Using Email 63
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    3. When you finish the Sync Setup Wizard, ActiveSync starts to synchronize automatically with and use the Help menu) or the Microsoft Web site for ActiveSync or the Motorola Q 9c Support Web site at http://www.motorola.com/support/Q9c. You can also contact the Motorola Customer Support Center at
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    adaptor accessory. To synchronize via Bluetooth: 1. Follow the instructions in ActiveSync Help for configuring Bluetooth on your computer to support before synchronizing. 8. Select Sync. 9. When finished, select Menu > Disconnect Bluetooth. 10. To preserve battery power on your device, turn
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    to set up email on your device, see the Setting Up Email guide that came with your device. Receiving and Reading Messages When you receive key ( ). 2. Select the email account you want to read messages from. In most cases, this brings you to the Inbox of the account you selected. Tip: If you do
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    Sync and Email To read a message: ᮣ Select a message in the list. To open - Reply All 2- Reply 3 - Mark Read/Unread 4 - Flag 5 - Move 6 - Forward 7 - Delete 8 - Download Message 9 - Send/Receive 0 - Brings up this list Basic Message Options From the Inbox of each of your email accounts,
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    the message. You can also create a contact card for the sender, which is saved in your contacts list. To delete a message: 1. From the email account's Inbox, highlight or view the message you want to delete. 2. Select Delete (left softkey). Ⅲ To cut, copy and paste in Outlook Mobile, press Menu (
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    Sync and Email 3. In the To field, enter the email address or email addresses to open. 2. With the attachment you want to open highlighted, press s to begin downloading the attachment. 3. After the "Downloading" status bar disappears and the attachment's icon appears, press s. 4. If prompted, press
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    Excel, and PowerPoint files. These and other supported types are displayed using the device's Documents to Go application. Sending a Message The email messages you create from the list. Then select the recipient's phone number or email address. 70 Section 2F: Synchronizing and Using Email
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    5. Scroll to the body of the message. Use the keypad to compose a message. Sync and Email Note: To insert a picture, voice note, or file: Press Menu (right softkey) and select Insert. Then select Picture, Voice Note, or File. If
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    Company Directory Address Look Up You can view Company Directory on the Exchange Server from your device. This means you can find a contact's phone number or email without having to store the information directly to your device. Note: Company Directory information can only be viewed during a data
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    Sync and Email 4. Enter the name of the person you would like to find. Press Search (left softkey) to display the search results. 5. When you locate
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    Folders. 7. Highlight each folder you want to synchronize and press Sync (right softkey). 8. After all folders you want to synchronize any of the email accounts on your device. This frees up space in your device's memory. 1. Press Start (left softkey) and then select Messaging. - or - Press the
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    Sync and Email 5. Press Menu (right softkey) and select Delete All. Deleting an Email Account If you do not want an account on your device anymore,
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    just the way you want it. This section describes how you can change your device's settings to best suit your needs. Take a few moments to review these options and to adjust or add settings that are right for you. 76 Section 2G: Customizing Your Device
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    when you're off the Sprint National Network. Your new MOTO Q 9c by Motorola works anywhere on the Sprint National Network and allows you call when you leave the Sprint National Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your
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    Settings > Phone Settings > Network. Ⅲ In the Network Selection field, use the Navigation key (S) to select your roaming mode: ࡗ Sprint Only allows you to access the Nationwide Sprint PCS Network only and prevents roaming on other networks. ࡗ Automatic seeks Sprint service. When Sprint service is
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    Customizing Using Profiles Profiles set your device to use different sounds, ring styles and volume, earpiece volume, or vibrations for incoming calls and events. For example, the Outdoor profile volume is much louder than the Normal profile. These are the profiles you can choose: ⅷ Normal ⅷ
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    change these details and save them to a profile. Your changes will go into affect the next time you select the profile. To change back, simply reset the profile to its default settings. To view the details of a profile: 1. On the Home screen, highlight the profile area and select it. 2. Scroll and
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    a picture for your wallpaper. Ⅲ Time out - Select the time interval before the display will go inactive. Select Never to set the display to always remain active. 4. Press Done (left softkey) to save the changes. Tip: GIF, JPG, and BMP files that you place in the My Pictures folder on your device
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    display time-out times: 1. Press Start (left softkey). 2. Select Settings > Power Management. 3. To set the backlight time: Ⅲ In the Backlight time out on battery field, use the Navigation key (S) to select the amount of time. Ⅲ In the Backlight time out on AC field, use the Navigation key (S) to
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    have no effect when using the Silent profile. Assigning Downloaded Ring Tones as Sounds If you download a file for a ring tone, it does not to. 5. Select Application Data > Sounds. Adjusting Time and Date Sprint automatically sets the time and date for you; however, you must manually set your time
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    set your device to make and receive calls using a TTY (teletypewriter) device. Note: TTY does not work from mobile phone to mobile phone. Your device is a mobile phone. 1. Press Start (left softkey). 2. Select Settings > TTY Settings. 3. Press the Navigation key (S) right or left to choose your
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    . Entering Owner Information Entering and displaying owner information are best practices; they allow someone to return the device to you in case it is lost. 1. Press Start (left softkey). 2. Select Settings > Owner Information. 3. Enter your information. 4. Press Done (left softkey) to save the
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    Softkey Option You can make your device more convenient for you by choosing the shortcuts that appear as the Home screen or choosing the application that appears as the right softkey option. To change the Home screen shortcuts: 1. Press Start (left softkey). 2. Select Personalize My Q > Home Screen
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    your device in flight mode to safely access your address book, games, camera, and music in areas where cellular network access is audio enhancements: 1. Press Start (left softkey). 2. Select Accessories > Audio Enhancement. 3. Highlight Phone Speaker or Headset. 4. Press Menu (right softkey) and
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    Section 2H Using the Built-in Camera In This Section ࡗ Taking Pictures ࡗ Shooting Videos ࡗ Setting Picture Options Your device's built-in camera and camcorder give you the ability to take full-color digital pictures and videos. You can use your device to share your pictures and videos with others.
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    1.0x Menu 2. Point the camera lens at the photo subject. Tip: To adjust picture settings (Mode, Brightness, Resolution, Zoom, White Balance, and Flash) in the camera viewfinder, press Menu (right softkey). 3. Press the Camera (e) key again or press s to take a photo. The picture is automatically
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    4. Press Menu (right softkey) to see the camera options: Ⅲ To delete the photo, select Delete. Ⅲ To send the photo, select Send.... Your send options are Outlook E-mail or another formatted email account. Ⅲ To send via Bluetooth, select Send via Bluetooth. Ⅲ To use the picture as the Home screen,
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    Pictures & Videos. 3. Press Menu (right softkey) and select Folders. 4. Select the folder that contains stored pictures. To select a folder in your device's memory other than the My Pictures folder, select My Device and then choose the appropriate folder from the screen. 5. Select the picture you
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    Shooting Videos Your device's built-in video camera allows you to record and view full-color digital videos and send them to your friends and family. To record a video clip: 1. Press the Camera (e) key to see the camera viewfinder. 2. If the softkey options are not visible, press either softkey to
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    miniSD card: 1. Press Start (left softkey). 2. Select Pictures & Videos. 3. Press Menu (right softkey) and select Folders. To select a folder in your device's memory other than the My Pictures folder, select My Device and then choose the appropriate folder from the screen. 4. Select the folder that
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    to scale to fit the window. ⅷ Network - Selects default network settings for streaming media. ⅷ Library - Determines if the player starts on the Library screen. ⅷ Skins - Determines Windows Media Player skin theme. ⅷ Buttons - Set playback button mapping. 94 Section 2H: Using the Built-in Camera
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    Setting Picture Options Picture options allow you to choose certain default settings for the pictures and videos you take with your device. To access the picture options menu: 1. Press the Camera (e) key to see the camera viewfinder. 2. Press Menu (right softkey) and select Options.... The following
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    Section 2I Using Media and Web Features In This Section ࡗ Using the Media Player ࡗ Using the Web Browser ࡗ Downloading and Copying Files ࡗ Using the File Manager The media and Web features on your device let you enjoy music and video and explore the Internet
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    Media and Web Using the Media Player A version of Windows Media Player Mobile version 10 (or higher) for Smartphones is available on your device to play digital audio and video files that are stored on your device or on the Web. By default, Windows
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    Playing Music and Videos These are some of the options you have when playing music or video files: ⅷ To play or pause a music or video file, press the Enter key (Á). ⅷ To skip to the previous or next file, press the Navigation key (S) left or right. ⅷ To increase or decrease the volume, press the
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    have on your miniSD card: 1. Make sure the files you want to play are on the miniSD card inserted in your device. Tip: When you download music files with your device, save them to the miniSD card. 2. Open the Windows Media player and update your library. (See page 97.) 3. After your
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    Using the Web Browser You can use Internet Explorer Mobile to search and view the Web. To use the Web browser to browse the Internet: 1. Press Start (left softkey). 2. Select Internet Explorer. 3. With the Web browser open, press Menu (right softkey) and select Address Bar. 4. Press and hold Undo/
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    Media and Web ⅷ Internet Explorer Mobile supports a page overview mode and six levels of zoom. This allows viewing the entire Web page at once or zooming in for a more detailed view. To
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    files from your computer or the Internet onto your device. Downloading Files You can use the Web browser on your device to download files. You can choose to save these files to your device or to the miniSD card inserted in your device. Copying Files From Your Computer
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    on your computer, you can set it to automatically synchronize the media files on your device with the media files on your computer. See the Help menu in for Windows Media Player 11 on your computer for more information. Using the File Manager You can use the File Manager to sort
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    and Calendar features let you keep track of the people in your life and your appointments, much like you would on your computer. This section helps you get started using Contacts and Calendar on your device. Tip: You can synchronize the Contacts and Calendar on your device with those on your
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    you can store in your device is limited only by your device's memory capacity. Each contact can store a great deal of information about a category to each contact, such as "Business" or "Personal," to help you sort your contacts. To help you keep track of who is calling, you can assign a contact a
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    Editing a Contacts Entry To edit a Contacts entry: 1. Press Contacts (right softkey). - or - Press Start (left softkey) and select Contacts. 2. Select the Contacts entry you want to edit. 3. Press Menu (right softkey) and select Edit. 4. Scroll through the information in the contact and make your
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    Contacts & Calendar To assign a category for a contact: 1. While creating or editing a contact, scroll to and highlight the Categories field. 2. Select the Categories field to see a list of categories you can choose from. 3. Select the check boxes for as many categories as you want to assign to
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    to this contact right now, press and hold the Camera (Í) key and take the picture. 3. Press Done (left softkey). Using Calendar Your calendar helps organize your time and reminds you of important events. Creating a Calendar Event 1. Press Start (left softkey) and select Calendar. (The events for the
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    and press s. Responding to Meeting Requests If you have your device set up to synchronize with your company's Exchange Server (see the Setting Up Email guide that came with your device), you can receive and respond to meeting requests much like you do using Outlook on your computer. 1. Press Start
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    30 feet. This section details how to make the most of your device's Bluetooth capabilities. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. 110 Section 2K: Using
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    The Bluetooth indicator à displays in the Home screen. Note: To extend battery life, use the previous procedure to set Bluetooth power to OFF when not on and ready in pairing or bonding mode (see the other device's user guide). You can pair your device with multiple Bluetooth devices, but only use
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    row of the Home screen. Tip: For specific information about the Bluetooth device you are using with your smart device, refer to the instructions that came with it. Sending Objects to Another Device You can use Bluetooth to send Outlook email, contacts, tasks, calendar items, audio, ring
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    This Section ࡗ About Voice Recognition ࡗ Using Voice Recognition Your device's voice-recognition software lets you place calls and perform quick tasks using just your voice. This section includes easy-to-follow instructions for using Voice Recognition. Section 2L: Using Voice Recognition 113 Voice
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    make calls, and open and use device applications by speaking into your device. When using voice recognition, speak numbers at a normal speed and volume, pronouncing each digit distinctly. Avoid pausing between digits. Note: Not all languages support voice recognition and voice commands. Using Voice
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    in the list. Say "Yes" to call the highlighted number, or "No" to go to the next list item. ⅷ To select the name or number manually, scroll to the name or number on the list and press Select (left softkey). Section 2L: Using Voice Recognition 115 Voice
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    Section 3 Sprint Service Features
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    Section 3A Sprint Service Features: The Basics In This Section ࡗ Using Voicemail ࡗ Using SMS Text Messaging fundamentals, it's time to explore the features that enhance your Sprint Service. This section outlines your basic Sprint Service features. 118 Section 3A: Sprint Service Features: The Basics
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    Service Using Voicemail Setting Up Your Voicemail All unanswered calls to your device are automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your device is activated
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    phone number. 2. When your voicemail answers, press *. 3. Enter your passcode. Tip: When you call into voicemail, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, press 4 during the header. 120 Section 3A: Sprint Service
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    Sprint Service Voicemail Options Your device offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at
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    can record and send a voicemail message to other Sprint Voicemail users. To record and send a voicemail message in response to a voicemail from any other Sprint Voicemail user. To respond and send a except those marked "Private," to other Sprint Voicemail users. To forward a voicemail message
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    an extended absence greeting: 1. From the main voicemail menu, press 3 for Personal Options. 2. Press 2 for greetings. 3. Press 3 to record an Extended Absence Greeting. Section 3A: Sprint Service Features: The Basics 123
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    Message Date & Time On/Off 4 Change Passcode 5 Group Distribution List 6 Numeric Paging to a Wireless Phone * Return to Personal Options Menu 2 Greetings 1 Main Greeting 2 Recorded Name 3 Extended Absence Greeting * Return to Personal Options Menu 124 Section 3A: Sprint Service Features: The Basics
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    from the text message application: 1. Go to SMS Text Messaging. 2. Press Menu (right softkey) and select New. 3. In the To field, enter the phone numbers you want to send the message to. Insert a semicolon (;) between multiple numbers or addresses. Section 3A: Sprint Service Features: The Basics 125
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 134
    (left softkey). To send a text message from the Home screen: 1. Use the keypad to enter the phone number you wish to send a message to. 2. Press Menu (right softkey). 3. Scroll down to Send Message/Display Off key ( ). 2. Select Text Messages. 126 Section 3A: Sprint Service Features: The Basics
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    1. Press Start (left softkey) and then select Get On Demand. 2. Enter your preferred ZIP code and press Next (left softkey). (You may be prompted to download the On Demand program and components. Follow the on-screen prompts to load the program.) Section 3A: Sprint Service Features: The Basics 127
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    service the On Demand menu screen, highlight a category (in this case, Late Breaking News and Photos) and press s. (You will the news categories or stories. If applicable, the left and right softkeys also select how your device receives updates. To manually retrieve On Demand updates: ᮣ From an On
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    *67. 2. Enter the number you want to call. 3. Press N. To permanently block your number, call Sprint Customer Service. Responding to Call Waiting When you're on a call, Call Waiting alerts you to incoming phone calls. Your display screen alerts you that another call is coming in and shows the caller
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    Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime Note: Call Waiting and Three-Way Calling may not be available while roaming off the Sprint National Network. 130 Section 3A: Sprint Service Features: The Basics
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    Sprint Service Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number - even when your device is turned off. You can continue to make calls from your device when Call Forwarding is activated. To activate Call Forwarding: 1. Press *72. 2. Enter the
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 140
    systems) on your computer, you can use your MOTO Q 9c as a modem with that computer. Note: To use this service, you are required to sign up on a Sprint Power Vision with Phone as Modem plan. Go to www.sprint.com or visit a Sprint Store for Phone as Modem plan details and more information.. To
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    Sprint Service To use your device as a modem: 1. After you have set your Internet Sharing options, connect your device to you and device are ready to connect to the internet. To establish an internet connection, press Connect (left softkey). Section 3A: Sprint Service Features: The Basics 133
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    Section 4 Safety, Warranty, and Legal Information
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    ࡗ Privacy and Data Security ࡗ Smart Practices While Driving This phone guide contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this phone guide may result in serious bodily injury, death, or property
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    guidelines to operating your phone properly and maintaining safe, satisfactory service. ⅷ Speak directly into the mouthpiece. ⅷ Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. ⅷ Do not expose your
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    always follow these instructions and precautions. External Antenna Care If your mobile device has an external antenna, use only a Motorola-supplied or approved supersedes the general safety information in user's guides published prior to May 1, 2006. 138 Section 4A: Important Safety Information
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    just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its
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    medical device when the mobile vice is turned ON; ⅷ DO NOT carry the phone in a breast pocket; ⅷ Use the ear opposite the implantable medical device to is adequately shielded from RF energy. Turn off your mobile device when instructed to do so in hospitals or health care facilities that may be using
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    " section of this guide (see page 155) and/ or at the Motorola Web site: www.motorola.com/callsmart. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can't concentrate on driving. Additionally, the use of wireless devices and their accessories may be
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    mobile device contains an internal lithium ion battery. Do not let your battery, charger, or mobile device get wet. Listening at full volume to music or voice through a handset may damage your hearing. Choking Hazards Your mobile device or its accessories may include detachable parts, which may
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    Important Safety Information Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or
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    Notice To Users Motorola has not See 47 CFR Sec. 15.19(3). If your mobile device or accessory has a USB connector, or is otherwise considered a computer peripheral , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
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    developed for mobile phones to assist hearing aid users find phones that may be compatible with their hearing aid. Not all phones have been rated for compatibility with hearing aids. Phones that have been rated have a label with the rating(s) located on the box, and at www.motorola.com/accessibility
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    , this rating is determined only with the phone so set. For setting instructions, see "Features for the Hearing Impaired" service unsatisfactory after purchasing your phone, promptly return it to the store within 30 days of purchase. With the Sprint 30-day RiskFree Guarantee, you may return the phone
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    , the closer you are to a wireless base station, the lower the power output. 1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 156
    review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 1.30 W/kg, and when worn on the body, as described in this user guide, is 1.30 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories FCCaccepted Motorola
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    not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service,
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    are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: MOTO Q 9c by Motorola Serial No.: Phone Guide Proprietary Notice CDMA Technology is licensed by
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    or trade it in for a new one, please remember that the phone, the charger, and many of its accessories can be recycled. It's easy. To learn more about CTIA's Recycling Program for Used Wireless Devices, please visit http://recycling.motorola.young-america.com/index.html. Section 4A: Important Safety
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 160
    California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: "Perchlorate Material - special handling may apply. See www.dtsc.ca.
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    entitled "Resetting Your Device" on page 21 of this guide. Note: For information on backing up your mobile device data before erasing it, go to www.motorola.com and then navigate to the "downloads" section of the consumer Web page for "Motorola Backup" or "Motorola Phone Tools." ⅷ Understanding
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    Motorola at [email protected], or contact Sprint Customer Service. 154 Section 4A: Important Safety Information
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    help you to place your call without taking your attention off the road. ⅷ When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original™ handsfree accessories notes or look up phone numbers while driving.
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    talking with aware you are driving and suspend conversations that can divert your attention away from the road. ⅷ Use your mobile device to call for help. Dial 911 or other local emergency number in the case assistance or other special non-emergency wireless number.* * Wherever wireless phone service
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    . If for any reason you have a problem with your equipment, please refer to Motorola's warranty in this section. For information regarding the terms and conditions of service for your phone, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4127. Note: In addition to the
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    Service or General Mobile Radio Service, Motorolabranded or certified accessories sold for use with these Products ("Accessories") and Motorola software provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases. Limited lifetime warranty for the
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    ; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 168
    ; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the
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    No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service. Section 4B: Motorola
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 170
    , Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 171
    LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 172
    Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-520-6403 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (
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    on which you received the software. The software on this device includes software licensed by Motorola from Microsoft Corporation or its affiliate. The terms also apply to any ⅷ updates, ⅷ supplements, ⅷ Internet-based services, and ⅷ support services for this software, unless other terms accompany
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 174
    out of errors in the speech recognition process. d. Phone Functionality. If the device software includes phone functionality, all or certain portions of the device software may be inoperable if you do not have and maintain a service account with a wireless telecommunication carrier ("Mobile Operator
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 175
    software. Motorola and Microsoft reserve all other rights. Unless applicable law gives you more rights despite this limitation, you may use the software Based Services. The software features described below connect to Microsoft or service provider computer systems over the Internet. In some cases,
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 176
    -based services available to you. ࡗ Windows Mobile Update Feature. The Windows Mobile Update feature provides you the ability to obtain and install software updates on your device if updates are available. You may choose not to use this feature. Motorola and/or your Mobile Operator may not support
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 177
    or impair anyone else's use of them. You may not use the services to try to gain unauthorized access to any service, data, account or network by any means. 5. NOTICES ABOUT THE MPEG-4 VISUAL STANDARD. The software may include MPEG-4 visual decoding technology. This technology is a format for data
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 178
    that these license terms apply to the transfer and use of the software. You may not retain any copies of the software including the backup copy. 14. NOT FAULT TOLERANT. The software is not fault tolerant. Motorola installed the software on the device and is responsible for how it operates on the
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 179
    the software do not originate from, and are not binding on, Microsoft or its affiliates. When allowed by your local laws, Motorola and incidental damages. This limitation applies to: Ⅲ anything related to the software, services, content (including code) on third party internet sites, or third party
  • Motorola MOTO Q 9c | Sprint User Guide - WM6.1 - Page 180
    Accessories 20 ActiveSync 63 Alerts 48 Answering Calls 46 Audio Enhancement 87 B Background 81 Backlight 82 Battery 22-28 Capacity 22 Charging 27 Installing 25 Battery Indicator 35 Battery Camera 88-95 Pictures 89 Video Playback Option 94 Charger 22 Company Directory 72 Contacts 105-108 Creating 105
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    L Language 84 Locking and Unlocking 44 Low Battery Message 35 M Main Menu 39 Making Calls On Demand 127 Owner Information 85 P Phone Number 41 Picture ID 108 Pictures Taking 89 Service 411 7 Account Balance 6 Account Passwords 5 Operator Services 7 Setting Up 2 Sprint 411 7 Voicemail 4 www.sprint
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    Softkeys 34 Sounds 82 Speakerphone 49 Speed Dial Contacts 52 Deleting 53 Menu Shortcuts 53 Sprint Customer Service 6 Sprint 411 7 Sprint Customer Service 6 Status Icons 35 Synchronizing 60-65 Bluetooth 65 Cable 64 Over the Air 61 Using a Computer 61 T Text Entry 55-58 Text Messages 125 Three-
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Getting Started Guide
MOTO Q 9c by Motorola®
www.sprint.com
© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks
are trademarks of Sprint Nextel.
Printed in the U.S.A.