Motorola PHOTON Q 4G LTE PHOTON Q - User Guide - Page 2

TOC

i

Table of Contents

Get Started

................................................................................................................................

1

Your Phone at a Glance

......................................................................................................

1

Set Up Your Phone

.............................................................................................................

2

Activate Your Phone

...........................................................................................................

2

Complete the Setup Application

..........................................................................................

3

Set Up Voicemail

................................................................................................................

3

Setting Up Visual Voicemail

.........................................................................................

3

Setting Up Traditional Voicemail

..................................................................................

4

Sprint Account Information and Help

...................................................................................

4

Sprint Account Passwords

...........................................................................................

5

Manage Your Account

.................................................................................................

5

Sprint Support Services

...............................................................................................

6

Phone Basics

.............................................................................................................................

7

Your Phone’s Layout

...........................................................................................................

7

Turn Your Phone On and Off

..............................................................................................

9

Turn Your Screen On and Off

............................................................................................

10

Touchscreen Navigation

....................................................................................................

10

Your Home Screen

............................................................................................................

11

Customize the Home Screen

......................................................................................

12

App List

..............................................................................................................................

12

Recent Apps

...............................................................................................................

13

Search

...............................................................................................................................

13

Status Bar

..........................................................................................................................

13

Enter Text

..........................................................................................................................

15

QWERTY Keyboard

....................................................................................................

15

Swype Keyboard

........................................................................................................

15

Touchscreen Keyboard

...............................................................................................

16

Tips for Editing Text

....................................................................................................

17

Phone Calls

..............................................................................................................................

19

Make Phone Calls

..............................................................................................................

19

Motorola PHOTON Q 4G LTE PHOTON Q - User Guide - Page 2

Table of Contents - for sprint

Page 2 highlights

Section	Page
Table of Contents	2
Get Started	11
Your Phone at a Glance	11
Set Up Your Phone	12
Activate Your Phone	12
Complete the Setup Application	13
Set Up Voicemail	13
Setting Up Visual Voicemail	13
Setting Up Traditional Voicemail	14
Sprint Account Information and Help	14
Sprint Account Passwords	15
Manage Your Account	15
Sprint Support Services	16
Phone Basics	17
Your Phone’s Layout	17
Turn Your Phone On and Off	19
Turn Your Screen On and Off	20
Touchscreen Navigation	20
Your Home Screen	21
Customize the Home Screen	22
App List	22
Recent Apps	23
Search	23
Status Bar	23
Enter Text	25
QWERTY Keyboard	25
Swype Keyboard	25
Touchscreen Keyboard	26
Tips for Editing Text	27
Phone Calls	29
Make Phone Calls	29
Call Using the Phone Dialer	29
Call from Recent	30
Call from Contacts	30
Call from Favorites	31
Call Using a Speed Dial Number	31
Call a Number in a Text Message or Email Message	31
Call Emergency Numbers	31
Receive Phone Calls	32
Visual Voicemail	32
Setting up Visual Voicemail	33
Reviewing Visual Voicemail	33
Listen to Multiple Voicemail Messages	34
Configuring Visual Voicemail Settings	35
Changing your Main Greeting via the Voicemail Menu	36
Edit the From Name via the Voicemail Menu	36
Voicemail (Traditional)	37
Set Up Your Voicemail	37
Voicemail Notification	37
Retrieve Your Voicemail Messages	37
Phone Call Options	37
Make a Conference Call	38
Set Up Speed Dialing	39
Settings	40
Wireless and Network Settings	40
Airplane Mode	41
Wi-Fi Settings	41
Bluetooth® Settings	41
Tethering and Mobile Hotspot Settings	41
VPN Settings	41
Mobile Network Settings	41
Call Settings	42
Voicemail Settings	42
Other Call Settings	42
To turn TTY Mode on or off:	43
Sound Settings	43
General Sound Settings	44
Incoming Call Sound Settings	44
Notifications	45
System Settings	45
Display Settings	45
Battery Settings	46
Battery Remaining	46
Battery Capacity	47
Charging the Battery	47
Battery Cool Down	47
Battery mode	47
HDMI Settings	48
Overscan	48
HDMI Connection	48
Location Settings	48
My Location	48
Security Settings	49
Set Up Screen Lock	49
Disable the Screen Lock	50
Forgot Your Pattern or Passcode?	50
Data Encryption	51
Passwords	51
Device Administration	51
Credential Storage	52
Certificates	52
Accounts	52
Applications Settings	53
Privacy Settings	53
Backup and Restore	53
Resetting Your Phone	54
Storage Settings	54
SD Card	54
Language and Keyboard Settings	55
Language Settings	55
Keyboard Settings	55
Voice Input and Output Settings	57
Voice Input	57
Voice Output	57
Accessibility Settings	58
Date and Time Settings	58
System Updates	58
About Phone	58
Roaming	59
Roaming Icon	59
Setting Roam Mode	59
Call Guard	59
Data Roam Guard	60
Contacts	61
Get Started with Contacts	61
Add a Contact	62
Save a Phone Number	63
Edit a Contact	63
Assign a Ringtone to a Contact	64
Delete a Contact	64
Sync or Transfer Contacts	64
Transfer Contacts Using a microSD Card	65
Share Contacts	65
Call or Text Contacts	65
Make Groups	66
Accounts and Messaging	67
Setting Up Accounts	67
Gmail™ and Google™	67
Create a Google Account	67
Email	69
Add an Email Account (POP or IMAP)	70
Compose and Send Email	70
Delete an Email Account	71
Text Messages and MMS	71
Compose Text Messages	72
Send a Multimedia Message (MMS)	72
Save and Resume a Draft Message	73
New Messages Notification	73
Text and MMS Options	73
Wireless Emergency Alerts	74
Google Talk™	74
Apps and Entertainment	75
Google Play™ Store	75
Find and Install Apps	75
Create a Google Checkout™ Account	76
Request a Refund for a Paid App	76
Manage or Remove Apps	77
Download Apps from the Web	77
Navigation	77
Google Maps™	77
Google Latitude™	79
Google Play™ Music	80
Get Music	81
Tips and Tricks	82
Mirror Mode	83
Web and Data	84
Wi-Fi	84
Turn Wi-Fi On or Off	85
Wi-Fi Search and Connect	85
Wi-Fi Modes	86
Wi-Fi Hotspot	86
Setting up the Hotspot	86
Activating the Hotspot	87
Browser	87
Your Browser	87
See Options	88
Go to a Specific Website	89
Adjust Browser Settings	89
YouTube™	90
Camera and Video	91
Take Photos	91
Photo Options	92
Record Videos	92
Video Options	93
View Photos and Videos	94
Change Gallery Settings	94
Share Photos and Videos	95
Manage Photos and Videos	95
Edit Photos and Videos	96
Tools and Calendar	97
Calendar	97
File Manager	98
Clock	98
Alarm Clock	98
Help Center	98
Calculator	98
Quickoffice	99
Update Your Phone Software	100
Voice Commands	100
Voice Actions	100
Voice Commands	101
Bluetooth® Connections	101
Turn Bluetooth On or Off	102
Connect New Devices	102
Reconnect Devices	103
Disconnect Devices	103
Edit the Device Name	103
SMARTACTIONS	103
Near Field Communication (NFC) Technology	104
Turn NFC On and Off	104
Connect a Bluetooth Device	104
Android™ Beam	104
microSD Card	105
Optional microSD Card	105
Insert the microSD Card	105
View Memory in the microSD Card	106
Erase the microSD Card	106
Connect Your Phone to Your Computer	106
Sprint Worldwide Wireless Service	108
Activate Sprint Worldwide Service on Your Account	108
Enable Global Roaming Mode	108
Make and Receive Worldwide Calls	109
Make Calls Using Plus (+) Code Dialing	109
Sprint Voicemail Service	109
Set Up Your Voicemail Access Number	110
Access Your Voicemail	110
Voicemail Troubleshooting	111
International Data Roaming	111
Get Started With Data Services	111
Access Email and Data Services on GSM/UMTS Networks	111
Access Email and Data Services on CDMA Networks	112
Status Messages	112
Contact Sprint for Assistance	113
Important Safety Information	115
General Precautions	116
Maintaining Safe Use of and Access to Your Phone	116
Do Not Rely on Your Phone for Emergency Calls	116
Battery Use & Safety	117
DON’Ts	117
DOs	117
Battery Charging	118
Third Party Accessories	119
Driving Precautions	119
Seizures/Blackouts	120
Caution About High Volume Usage	120
Repetitive Motion	120
Children	120
Glass Parts	121
Operational Warnings	121
Potentially Explosive Areas	121
Symbol Key	121
Radio Frequency (RF) Energy	122
Exposure to RF Energy	122
RF Energy Operational Precautions	122
RF Energy Interference/Compatibility	123
Follow Instructions to Avoid Interference Problems	123
Medical Devices	123
Regulatory Information	123
Specific Absorption Rate (FCC & IC)	123
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES.	123
European Union Directives Conformance Statement	124
FCC Notice to Users	125
Industry Canada Notice to Users	126
Software Notices	126
Location Services	126
Your Location	127
Emergency Calls	127
Navigation	127
Privacy & Data Security	127
Use & Care	128
Recycling	129
Mobile Devices & Accessories	129
Packaging & Product Guides	129
California Perchlorate Label	130
Hearing Aid Compatibility with Mobile Phones	130
Software Copyright Notice	131
Content Copyright	131
Open Source Software Information	131
Export Law Assurances	132
Product Registration	132
Service & Repairs	132
How to Obtain Service or Other Information	132
Owner’s Record	133
Copyright & Trademarks	133
Manufacturer’s Warranty	135
Manufacturer’s Warranty	135
Motorola Mobility Inc. Limited Global Warranty Mobile Phones	135
Who is Covered?	135
What Does this Limited Warranty Cover?	135
What Will Motorola Do?	136
Exclusions (Products and Accessories)	136
What Other Limitations are There?	138