Motorola SB6121 Installation Guide

Motorola SB6121 Manual

Motorola SB6121 manual table of contents:

  • Motorola SB6121 | Installation Guide - Page 1
    M Installation Guide Motorola SURFboard® SB6121 DOCSIS 3.0® Cable Modem
  • Motorola SB6121 | Installation Guide - Page 2
    ... of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed,... of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
  • Motorola SB6121 | Installation Guide - Page 3
    ... Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6 Using the Energy Conservation Switch ...7 ... Conditions ...17 Software License & Warranty Software License...18 Warranty Information...19 SB6121 Cable Modem • Installation Guide Uncontrolled Document iii
  • Motorola SB6121 | Installation Guide - Page 4
    ... compliance, use only the provided power and interface cables and install them properly. • Different types of cord sets may ... pool. • Postpone installation until there is no risk of thunderstorm or lightning activity in the area. SB6121 Cable Modem • Installation Guide Uncontrolled Document iv
  • Motorola SB6121 | Installation Guide - Page 5
    ... Customer Service for assistance. Please visit www.motorola.com/recycle for instructions on recycling. FCC STATEMENTS FCC Interference Statement This...equipment. Use of the 5150-5250 MHz frequency band is restricted to indoor use only. SB6121 Cable Modem • Installation Guide Uncontrolled Document v
  • Motorola SB6121 | Installation Guide - Page 6
    ... channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destinations. The firmware setting is not accessible by the end user. INDUSTRY CANADA (IC) STATEMENT This device complies with RSS-210 ...
  • Motorola SB6121 | Installation Guide - Page 7
    ... DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet and other ...and security settings. In the Box Before installing the SB6121 cable modem, make sure the following... information for the SB6121 SB6121 Install Sheet Provides basic information for connecting the SB6121 Contact...
  • Motorola SB6121 | Installation Guide - Page 8
    ... 1 or later • Windows XP, Service Pack 2 or later • Mac® 10.4 or later (Ethernet connection only) • UNIX® (Ethernet connection only) • Linux® (Ethernet connection only) Introduction • System Requirements SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 2
  • Motorola SB6121 | Installation Guide - Page 9
    ... connection with bonded upstream channels 4 Scanning for an Internet connection Green: Startup process completed Product Overview • Front Panel SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 3
  • Motorola SB6121 | Installation Guide - Page 10
    ...-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC 6 Powers on and off the cable modem Note: The ... Gigabit Ethernet (GigE) connection is made. Rear Panel 1 2 3 Product Overview • Rear Panel SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 4
  • Motorola SB6121 | Installation Guide - Page 11
    .... To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. Product Overview • MAC Label SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 5
  • Motorola SB6121 | Installation Guide - Page 12
    B 3 Connecting the SB6121 Installing the Modem This product is for indoor use only. Do not route the Ethernet cable outside of the ... 6. Connect the other end of the Ethernet cable to the Ethernet port on the modem. Installing the Modem • Connecting the SB6121 SB6121 DOCSIS 3.0® Cable Modem •...
  • Motorola SB6121 | Installation Guide - Page 13
    ... Power on/off button used to shut off power to the SB6121 when high-speed data services are not being used. • Push • Push button in ... if necessary (for example, if you mount the unit on drywall). Installing the Modem • Wall Mounting the Modem SB6121 DOCSIS 3.0® Cable Modem • Installation ...
  • Motorola SB6121 | Installation Guide - Page 14
    ... mm (0.10") minimum screw head to wall spacing 3. After mounting the cable modem, reconnect the coaxial and Ethernet cable. 4. Re-.... Wall Mounting Template Print the wall mounting template on the following page. Installing the Modem • Wall Mounting the Modem SB6121 DOCSIS 3.0® Cable Modem • ...
  • Motorola SB6121 | Installation Guide - Page 15
    B Installing the Modem • Wall Mounting the Modem SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 9
  • Motorola SB6121 | Installation Guide - Page 16
    ... the Internet. If you do not see the Motorola website, you may need to configure your cable ...configuration, go to Verifying the IP Address for Windows 7. Connecting to the Internet • Checking for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 10...
  • Motorola SB6121 | Installation Guide - Page 17
    ... the TCP/IP configuration, go to Verifying the IP Address for Windows XP. Connecting to the Internet • Configuring TCP/IP for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 11
  • Motorola SB6121 | Installation Guide - Page 18
    ... an improper connection between your computer and the SB6121. The Auto-configuration IP address, ranging from 169.254.0.0 to 169.... on your television Connecting to the Internet • Verifying the IP Address for Windows 7 SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 12
  • Motorola SB6121 | Installation Guide - Page 19
    ... computer still cannot access the Internet, call your service provider. Connecting to the Internet • Renewing the IP Address for Windows 7, Vista, or XP SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 13
  • Motorola SB6121 | Installation Guide - Page 20
    ...5 Monitoring Your Modem Use the SB6121 Modem Configuration Manager to monitor the various configuration ... operational status of your cable modem. You can also reset the modem configuration back ...Modem Configuration Manager SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document ...
  • Motorola SB6121 | Installation Guide - Page 21
    ... Settings You can reset your SB6121 modem configuration to the factory default settings. 1. Select Configuration... menu bar. 2. Click Reset All Defaults. WARNING: This will delete your existing modem configuration settings. Monitoring Your Modem • Restoring Your Modem Settings SB6121 DOCSIS 3.0®...
  • Motorola SB6121 | Installation Guide - Page 22
    ... not solve your problem, contact your service provider. You may have to reset the SB6121 modem configuration to its .... Call your service provider for further assistance. • • • • • • Troubleshooting • Solutions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide ...
  • Motorola SB6121 | Installation Guide - Page 23
    ... send channel cannot be acquired IP registration is unsuccessful IF, DURING NORMAL OPERATION: SB6121 is unplugged or the ... is detected Device is disconnected Troubleshooting • Front Panel Icons and Error Conditions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 17
  • Motorola SB6121 | Installation Guide - Page 24
    ...License & Warranty SURFboard SB6121 DOCSIS 3.0 Cable Modem Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive... License & Warranty • Software License SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 18
  • Motorola SB6121 | Installation Guide - Page 25
    ..., Horsham, PA 19044. Warranty Information SURFboard SB6121 DOCSIS 3.0 Cable Modem Home & Networks Mobility ("Motorola") What is my limited warranty? A ... & Warranty • Warranty Information SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 19
  • Motorola SB6121 | Installation Guide - Page 26
    ... and whether based in contract or tort. IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY ... and excluding the provisions of the United Nations. Software License & Warranty • Warranty Information SB6121 DOCSIS 3.0® Cable Modem • Installation Guide Uncontrolled Document 20
  • Motorola SB6121 | Installation Guide - Page 27
    ... 19044 U.S.A. http://www.motorola.com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. All other product or service names are the property of their respective owners. ©2010 Motorola, Inc. All rights reserved. 577212-001-a 05/2010



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Motorola SB6121 Manual