Motorola VT1005 User Guide

Motorola VT1005 - Vonage VOIP Broadband Gateway Modem Manual

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  • Motorola VT1005 | User Guide - Page 1
    User Guide Title VT1000v Series Voice Terminal Important This guide contains information related to product warranty, regulatory matters, and software licenses.
  • Motorola VT1005 | User Guide - Page 2
    the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust. FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
  • Motorola VT1005 | User Guide - Page 3
    in accordance with the instructions, may cause harmful the equipment off and on, the user is encouraged to try to correct the Supplies used with Class B Personal Computers, Motorola BCS, 101 Tournament Drive, Horsham, PA Rules as a Class B digital device. Each product marketed is identical
  • Motorola VT1005 | User Guide - Page 4
    International Declaration of Conformity We, Motorola, Inc. Broadband Communications Sector 101 Tournament Drive Horsham, PA, U.S.A. declare under our sole responsibility that the: Motorola VT1003v and VT1005v voice terminals to which this declaration relates is in conformity with one or more of
  • Motorola VT1005 | User Guide - Page 5
    ...6 Signing Up for Service ...6 Installation ...7 Installation With A Single Computer 8 Installation With A Home Network 10 Connecting a Computer to Display the Configuration Pages 12 Basic Configuration ...13 Advanced Configuration ...16 Status ...18 Help ...20 Troubleshooting ...21 Contact
  • Motorola VT1005 | User Guide - Page 6
  • Motorola VT1005 | User Guide - Page 7
    this guide. VT1003v Provides one telephone line VT1005v Provides two telephone lines You can use a Motorola voice terminal with any: I Cable modem or DSL modem (broadband modem) I Microsoft Windows®, Macintosh®, or UNIX® computer with a 10Base-T or 10/100Base-T Ethernet adapter I Ethernet router 1
  • Motorola VT1005 | User Guide - Page 8
    For simplicity, not all cables are shown. Sample Configuration Without A Home Network You can connect a Motorola voice terminal to any cable modem or DSL modem: Internet Broadband modem Motorola voice terminal Ethernet cables 2
  • Motorola VT1005 | User Guide - Page 9
    Voice Terminal User Guide Sample Configuration With A Home Network You can connect a Motorola voice terminal to any Ethernet router on a network having a high-speed Internet connection: Internet You may need to connect a computer to the Motorola voice terminal rear panel to configure the Motorola
  • Motorola VT1005 | User Guide - Page 10
    Your Motorola voice terminal may appear slightly different than in the illustrations in this guide. Some models do on the VT1005v only) LINE 1 RJ-11 Telephone line one POWER 12 V An adapter that you plug into an AC power outlet WAN RJ-45 Ethernet connector to your broadband modem, router, switch
  • Motorola VT1005 | User Guide - Page 11
    Motorola voice terminal: Item Description AC power adapter and line cord Connects the Motorola voice terminal to an AC electrical outlet Ethernet cable Connects the Ethernet port on the Motorola voice terminal to a computer, if necessary You also need: I DSL, cable modem, broadband gateway
  • Motorola VT1005 | User Guide - Page 12
    dust. Signing Up for Service To activate voice service, you need to provide the MAC address printed on the bar code label marked MTA MAC ID on the bottom of the Motorola voice terminal to your VoIP provider. If you have a DSL modem, you need to obtain the Service Name, User Name, and Password from
  • Motorola VT1005 | User Guide - Page 13
    To phone To AC power VT1000v Series Voice Terminal User Guide To computer To modem, gateway, or router Installation Depending on whether you have a single computer or a home network with multiple computers and a broadband access router, perform one of the following: I Installation With A Single
  • Motorola VT1005 | User Guide - Page 14
    -11). For a VT1005v only, you can connect a second telephone to the LINE 2 connector. 5 Power on the broadband modem, following the instructions provided with your modem. Wait about two minutes for it to boot. 6 Plug the AC power adapter to the POWER connector on your Motorola voice terminal and the
  • Motorola VT1005 | User Guide - Page 15
    VT1000v Series Voice Terminal User Guide 8 Power up your computer. If your broadband Internet service does not work as it did before you installed your Motorola voice terminal, please refer to "Troubleshooting" on page 21. If you have a cable modem, skip to step 10. 9 If you have a DSL modem, enable
  • Motorola VT1005 | User Guide - Page 16
    (RJ-11). For a VT1005v only, you can connect a second telephone to the LINE 2 connector. WAN 4 Computer Motorola voice terminal Computer 5 LINE 1 PC 6 Phone Ethernet port Computer 7 (only if necessary) Power on your broadband modem, following the instructions provided with the modem
  • Motorola VT1005 | User Guide - Page 17
    VT1000v Series Voice Terminal User Guide 8 Pick up the telephone hand set and listen for to your Motorola voice terminal and perform Basic Configuration. If after performing Basic Configuration, you still do not hear a dial tone, see "Troubleshooting" on page 21 or call your VoIP provider. 11
  • Motorola VT1005 | User Guide - Page 18
    Pages For an Installation With A Home Network only, you need to connect a computer with DHCP enabled to the Motorola voice terminal to display the configuration pages. For information about enabling DHCP, refer to your operating system documentation. If you performed an Installation With A Single
  • Motorola VT1005 | User Guide - Page 19
    , the Motorola voice terminal obtains its IP address dynamically from your router. Specify Static If your broadband provider requires a static IP address, enable IP Address Specify Static IP Address. Type the Static IP Address and IP addresses for the Subnet Mask, Default Gateway they provide
  • Motorola VT1005 | User Guide - Page 20
    your broadband provider. 4 Verify that all fields are correctly filled in and click Save Changes. The message This will require a reboot of the unit. Are you sure? is displayed. 5 Click OK. Wait about two minutes. You cannot display the configuration pages while the Motorola voice terminal reboots
  • Motorola VT1005 | User Guide - Page 21
    VT1000v Series Voice Terminal User Guide If you cannot a hear a dial tone, try the following: I Check that all cabling is correctly connected as described in "Installation With A Single Computer" on page 8 or "Installation With A Home Network" on page 10. I Repeat this Basic Configuration procedure.
  • Motorola VT1005 | User Guide - Page 22
    to the same port, you may need to configure virtual servers to run certain applications: I IP is the IP address of the computer connected to the Motorola voice terminal I Port sets the port to open. The ports assigned to Motorola voice terminal voice functions are displayed. If you forward any of
  • Motorola VT1005 | User Guide - Page 23
    VT1000v Series Voice Terminal User Guide Field or Button Host Name MAC Address Override Restore MAC Address Save Changes Reboot Description Sets the host name, if required by your broadband service provider. If your broadband provider associates a particular service to a specific device, such as
  • Motorola VT1005 | User Guide - Page 24
    the method chosen on the Basic Configuration page - Dynamic, Static, or PPPoE. IP Address Subnet Mask Default Gateway These fields display the Motorola voice terminal IP address, subnet mask, and default gateway IP address: I For a cable modem with no router where the cable provider assigns
  • Motorola VT1005 | User Guide - Page 25
    Series Voice Terminal User Guide Field Description WAN MAC Address Displays the Motorola voice terminal MAC address. By default, it displays the MAC address written to read-only memory (ROM) at the factory and printed in the MTA MAC ID field on the bottom of the unit. If you use the MAC Address
  • Motorola VT1005 | User Guide - Page 26
    Help The Help window displays: I Software, hardware, and VoIP provider configuration file versions I Brief descriptions of the Motorola voice terminal configuration pages 20
  • Motorola VT1005 | User Guide - Page 27
    VT1000v Series Voice Terminal User Guide License Troubleshooting If the solutions listed here do not solve your problem, check your broadband modem user guide or contact your VoIP provider. Problem Possible Solutions Green POWER light is off Check that the AC power adapter is properly plugged
  • Motorola VT1005 | User Guide - Page 28
    a broadband connection to the Internet over traditional telephone lines that support DSL. It requires a subscription line (DSL) modem for DSL service from your local telephone company. Domain Name System (DNS) download The DNS is the Internet system for converting domain names to IP addresses
  • Motorola VT1005 | User Guide - Page 29
    an IP address to provide a continuous Internet connection. MAC address The Media Access Control address uniquely identifies each device that can be connected to an Ethernet network. It is permanently written to read-only memory (ROM) at the factory and printed on your Motorola voice terminal. MHz
  • Motorola VT1005 | User Guide - Page 30
    Motorola, Inc., Broadband Communications Sector ("Motorola") Cable Data Division 101 Tournament Drive Horsham, PA 19044 License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE User Guide
  • Motorola VT1005 | User Guide - Page 31
    VT1000v Series Voice Terminal User Guide License Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all
  • Motorola VT1005 | User Guide - Page 32
    Visit our website at: www.motorola.com 509766-001 11/03 MGBI
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User Guide
VT1000v Series
Voice Terminal
Important
This guide contains information related to
product warranty, regulatory matters, and
software licenses.