NEC 4400 User Guide

NEC 4400 - SuperScript Color Laser Printer Manual

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  • NEC 4400 | User Guide - Page 1
    SUPERSCRIPT 4400 SERIES ONLINE USER'S GUIDE September, 1998
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    are owned by which companies or organizations. Copyright 1998 NEC Technologies, Inc. 1250 N. Arlington Heights Rd. Itasca, IL 60143 All Rights Reserved. Copyright 1998 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-01, Japan All Rights Reserved. ii SuperScript 4400 Series - User's Guide
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    Troubleshooting" Shows how to diagnose and respond to operating difficulties, including paper jams, printer errors, and print quality problems. Chapter 10, "Technical Support" Tells how to contact NEC for service, support, and supplies for your printer. Also provides information about the SuperScript
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    iv SuperScript 4400 Series - User's Guide
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    Supported Printing Environments Hardware Requirements Energy Saving SuperScript 4400 Series CD Printing Software for Windows 4400N Printer Web Pages Paper Handling and Special Media SuperScript 4400 Settings Printer Settings Using the Printer Operator Panel Using Printer Drivers PostScript
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    Printer Driver Mac OS Installing Printing Software Choosing the Printer Configuring the PPD Renaming Your Printer 27 27 27 28 28 30 30 31 33 34 35 35 36 36 36 36 36 36 37 41 41 41 41 41 41 41 42 45 45 45 45 48 48 48 48 48 vi SuperScript 4400 Series - User's Guide Printing
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    Page 75 Using MAP 77 MAP Operating Requirements 77 Installing MAP 77 Running MAP and Selecting a 4400N 77 Windows 78 Installing SuperScript 4400 Printer Drivers 78 TCP/IP Requirements for Windows Configuration78 Network Configuration Options 78 TCP/IP Setup in Windows 95
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    113 Troubleshooting for MacOS 114 CHAPTER 10: TECHNICAL SUPPORT Overview Assistance Nearby Help From Within Your Company Help From Your Dealer NEC Technical Support How to Contact NEC Ordering Supplies NEC Warranty and Service NEC Service Contracts SuperScript 4400 Printer Limited Warranty
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    NEC SuperScript™ 4400 color laser printer is the best value today for fast color and monochrome printing. The 4400 delivers high resolution, laser color output for business presentations and reports and is adaptable to changing business needs. The SuperScript 4400N network printer introduces
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    the web-based Pull Printing and NEC PrintAgent features, you need to have Microsoft's Internet Explorer 4.01 SP1 web browser. Other requirements are described in Chapter 6, "Web Printing Setup." Supported Printing Environments The SuperScript 4400 comes with software for using the printer on several
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    95/98 and Windows NT 4.0 Printing Software for Mac OS The SuperScript 4400 Series CD that comes with your printer provides the following software for Mac OS users. • The AdobePS printer driver • The SuperScript 4400 printer description file • ICC files for Color Sync Instructions for installing Mac OS
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    Click here to install the NEC PrintAgent driver for remote printing over the web Click here to display the NEC PrintAgent window to monitor other web printers Use these links to learn more about Pull Printing and Remote Printing using the NEC PrintAgent 4 SuperScript 4400 Series - User's Guide
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    Supported Media Use any light or medium weight copier paper to print out draft copies of your documents. Then, for the best results on final documents, you should consider using NEC's Premium papers. Premium Color Laser *Not available in PCL printer drivers. note: To print Legal size paper, you
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    that contain mostly text and limited formatting. The PCL5e driver processes this type of document quickly. note: For color printing, you must use the PostScript 3 printer driver for your system. The PCL 5e printer driver is for monochrome printing only. 6 SuperScript 4400 Series - User's Guide
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    (except for Windows NT). You must install it from the SuperScript 4400 Series CD using the Custom Install feature. It will not appear on the printer driver until you install it. Watermarks A watermark is text that appears on pages in your print job, such as DRAFT or CONFIDENTIAL. Use these settings
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    , the printer prints a page with a message describing the nature of the error. You or a technician can use this information to diagnose the problem. 8 SuperScript 4400 Series - User's Guide PostScript Timeout Values These settings define timeout periods allowed when the driver communicates with
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    , for printing color documents in print job may not be completed. Printer Memory This feature appears on the driver, but does not apply to the SuperScript 4400 printer and does not need to be adjusted. Cartridges This feature appears on the driver, but does not apply to the SuperScript 4400 printer
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    by the driver and downloaded to the printer as graphics. This produces the best text quality, but can slow printing. This is best for documents with several graphics and little or no repeating text. Install Printer Fonts: Use this to download soft fonts to the printer. 10 SuperScript 4400 Series
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    Roller, and Toner Modules • Loading the Paper Tray • Printing a Startup Page • Connecting the printer to your computer or network • Printing with the 4400 printer • Quick web printing with the 4400N network printer • Printing envelopes, transparencies, and labels SAFETY INSTRUCTIONS To protect
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    box, box screws, and packing material. If you ship the printer in the future, be sure to follow the special packing instructions in Appendix D to safeguard internal components. 12 SuperScript 4400 Series - User's Guide E Caution! The printer and packaging weigh approximately 100lbs.To set up the
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    (installed next to the Toner Modules inside Front Cover of printer) QuickStart Poster Starter Kit NEC Paper Sample Pack Software Envelope •SuperScript 4400 User's Guide •SuperScript 4400 Series CD •Adobe® Photo Deluxe CD Toner Collector- installed inside printer Printer with Standard 250-sheet
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    printer (also serves as the Output Tray) • Output Tray -holds up to 250 printed sheets • Top Cover Release button-unlocks and opens the Top Cover • Front Cover-provides access to Toner Modules and Toner Back Vent-allows ventilation 14 SuperScript 4400 Series - User's Guide Back Internal View •
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    GETTING STARTED Important Printer Parts FRONT VIEW Operator Panel Top Cover Output Tray FRONT INTERNAL VIEW Toner Module Racks Paper Transfer Rollers Parallel Interface SCSI Interface Ethernet Interface Interface panel Toner Collector TOP INTERNAL VIEW Fuser Cleaning Roller Fuser
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    Locking Levers into place (F). 9. Close the Top Cover and then the Front Cover of the printer. note: The Belt Cartridge is sometimes called the Photoconductor Belt Module or OPC Unit. A B C D E 16 SuperScript 4400 Series - User's Guide F Caution The Belt Cartridge should slide easily into the
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    . 5. Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller facing the front of the printer (E). The extra tab should be on the left. Place in back of the Lock Tabs over the Fuser Rollers. 6. Turn the Lock Tabs to the
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    and slide into place along the racks in the printer (D). 7. Repeat steps 3 through 6 for the remaining color Toner Modules (E). 8. Close the Front Cover, making sure it clicks into place (F). A B C K (Black) Y (Yellow) M (Magenta) C (Cyan) D E F 18 SuperScript 4400 Series - User's Guide
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    slide it into place. The outside of the tab should match the desired size marked on the inside of the tray (B). 3. Squeeze the left side guide and slide it to match your paper's width (C). The inside of the tab should match the desired size on the tray (D). 4. Insert the paper into
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    Panel display in sequence. Self Test SuperScript 4400 booting... INITIALIZING WARMING UP PRINTING 6. The printer issues the Startup Page and the following message appears on the Operator Panel display. READY A B 20 SuperScript 4400 Series - User's Guide C Power Warning Online Data Menu OHT
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    Ethernet port at the same time. Connecting the 4400 Printer If you have a SuperScript 4400, you can connect to an IBM®-compatible computer computer. Continue to page 22 for printing instructions. Connecting the 4400N Network Printer If you have a SuperScript 4400N, you can connect to an Ethernet
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    WITH THE 4400 PRINTER Once you have printed a Startup Page, you can install a printer driver from the SuperScript 4400 Series CD and begin printing. There are three types of setup available for SuperScript 4400 Series printer software: Easy/Local, Custom/Network Client, and Administrator. To
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    6. Restart for the new Driver to take effect. note: You can also install Remote Printing software from the SuperScript 4400 Series CD. For more information on NEC PrintAgent Remote Printing and Pull Printing, see Chapter 6, "Web Printing Setup." Quick Web Printing with the 4400N Network Printer 23
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    -sensitive adhesives. Printing on such envelopes can damage the printer. 5. Put Paper Tray 1 or Legal Tray back in the printer. note: You can load envelopes in PaperTray 1 or the optional Legal Tray as long as the tray is inserted in the Paper Tray 1 Feeder. 24 SuperScript 4400 Series - User's Guide
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    . • Print transparencies from Paper Tray 1 only. • Load up to 50 sheets in Paper Tray 1. • Keep the paper path clean. Transparencies are especially sensitive to dirt. If shadows appear on either the top or bottom of the sheets, refer to Chapter 8, "Maintaining Your Printer," for instructions on how
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    26 SuperScript 4400 Series - User's Guide
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    4400N printer, it is already equipped with a Network Interface Card (NIC). If you purchased the NEC SuperScript 4400, you can upgrade it by installing a network interface card (NIC). Use the directions in this section for installation. See Chapter 6, "Web Printing Setup," for information about
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    work. 2. Using a small phillips-head screw driver remove the two screws from the Interface Panel (expansion slot) on the rear of the printer (B), and pull out the Controller Board. 3. and tighten the screws (H). Preparing the Printer A B C Network Slot 28 SuperScript 4400 Series - User's Guide
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    PRINTER OPTIONS Installing the NIC D E F Bracket G H Installing the Network Interface Card (NIC) 29
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    prints a Network Settings page with NIC status information (shown on page 72). note: Keep the Network Settings page.You will need this information when configuring the NIC for your network. Your 4400 Printer is now a network printer Testing the NIC A B C 30 SuperScript 4400 Series - User's Guide
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    2 unit (A). 6. Take a metal bracket from the packet and hold it at a slight angle away from you. Slide the bracket up into the hole underneath the printer (B). 7. Make sure the hole in each metal bracket is lined up with the corresponding screw hole on the Paper Tray 2 unit. Insert and tighten the
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    (F). 12. Reconnect the power and interface cables to your printer. 13. Load paper into your new Paper Tray 2, turn your printer on and send a print job to the printer using paper from both trays. E Switch Cable Connector Doors after connecting cable! F G 32 SuperScript 4400 Series - User's Guide
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    SIMMs. Adding additional memory will help ensure that your printer has enough memory to print the most complex graphic print jobs without sacrificing resolution. Added memory will also increase print speed. If you install the optional SuperScript 4400 NIC, you should also upgrade your memory from
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    phillips-head screw driver remove the two screws from the expansion slot on the rear of the printer (A), and pull out printer and reinstall the screws (F). 6. Connect the interface cable and power cord. A B C Make sure notch is on the right! D E F 34 SuperScript 4400 Series - User's Guide
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    your system. The PCL 5e printer driver is for monochrome printing only. Installation Options There are three types of setup available for SuperScript 4400 Series printer software: Easy/Local, Custom/Network Client, and Administrator. This chapter provides instructions for using the Easy/Local setup
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    . 1. Press the Start button and point to Settings in the Start pop-up menu. In the menu that appears, click Printers. 2. In the Printers folder, double-click a new printer driver. 3. In the folder that appears, select Set As Default from the Printer menu. 36 SuperScript 4400 Series - User's Guide
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    on these tabs, see the Windows manual. General Tab This tab provides general information about the printer. Use the Comment area to add comments about the printer. You can specify a separator page to be sent between jobs, and print a test page to troubleshoot problems. Details Tab Use this tab to
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    the driver to view more information about it. Click any tab to view more printer settings. Click the Restore Defaults button to replace current settings on the tab with factory defaults. Click here to print page borders on your job. 38 SuperScript 4400 Series - User's Guide To order NEC Premium
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    Tab Use the Graphics tab settings to define print quality. Click the Help button to view the complete Help file. Click the ? Help icon and click a setting on the driver to view more information about it. Click any tab to view more printer settings. Click the Restore Defaults button to replace current
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    the complete Help file. Click the ? Help icon and click a setting on the driver to view more information about it. Click any tab to view more printer settings. Click the Restore Defaults button to replace current settings on the tab with factory defaults. 40 SuperScript 4400 Series - User's Guide
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    PRINTER DRIVERS WINDOWS NT 4.0 WINDOWS NT 4.0 Installing Printing Software Follow these steps to use the SuperScript Installer in Windows NT 4.0. 1. Insert the SuperScript 4400 Series CD into the CD-ROM drive. 2. The Installer will launch automatically. 3. When prompted, select the Easy/Local
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    Windows manual. The Device Settings tab lets you change printer properties specific to the SuperScript 4400. (More settings are available when you select Print or Print Setup from your application's File menu.) The Device Settings tabs are different for the PostScript 3 and PCL 5e printer drivers
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    the Document Properties pages. To access these, select Print or Print Setup from your application's File menu Page Setup Tab Use this tab for general page setup options. Advanced Tab Use this tab to access all Windows NT 4.0 printer driver settings. PostScript settings are described in Chapter
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    5e settings are described in Chapter 1. Click OK to save changes and close the driver. Click Cancel to discard changes and close the driver. Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting. 44 SuperScript 4400 Series - User's Guide
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    application, consult your software manual. 1. Select Print from the File menu of your application. 2. In the Print dialog box that appears, click the Setup button. 3. In the Print Setup dialog box that appears, select the appropriate SuperScript printer driver in the Printers list and then click
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    appears on pages in your print job, such as DRAFT or CONFIDENTIAL. Use these settings to customize watermarks for your print job. Click the Help button to view the complete Help file. Click Cancel to discard changes and close the driver. 46 SuperScript 4400 Series - User's Guide Click OK to save
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    Windows 3.x - PCL 5e Printer Driver The PCL 5e printer driver window has general document settings. Press the Options button to display more settings for adjusting graphic output. Click the Help button to view the complete Help file. Click Cancel to discard changes and close the driver. Click OK to
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    7.1 and higher, to the SuperScript 4400N network printer over EtherTalk. Installing Printing Software 1. Insert the SuperScript 4400 Series CD in your drive and double-click the AdobePS Installer icon. 2. Follow the installation instructions for the AdobePS laser printer driver. 3. After you have
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    Mac OS -Print Dialog Box Pull down the Settings menu to view more categories in the center panel. Mac OS 49 PRINTER DRIVERS MAC OS
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    50 SuperScript 4400 Series - User's Guide
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    is on or in POWER SAVE mode. Printer power is off. Call for service (see page115). Normal state, no action is required. The printer has a problem. See the message display. If there is no message, call for service (see page115). Printer is online and ready to print. Printer is offline or in menu mode
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    a job. OFFLINE Printer is offline. PRESS SELECT TO This appears if you press the Online button while the printer is processing a job or waiting CANCEL JOB for additional input to complete the print job. Then press the Select button to cancel the job. 52 SuperScript 4400 Series - User's Guide
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    online. Press to take printer offline. Button is not active. In PCL emulation or Automatic Emulation Switching (AES) mode, pressing this button with the DATA indicator light on allows data stored in the print buffer to be printed out. This button is not active in PostScript emulation mode. Button
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    the next item in a menu button to take the CONTROL N Printer Offline O READY SETUP N OFFLINE POSTSCRIPT N M PCL N Press Menu to enter menu mode COMMUNICATIONS N USAGE STATUS S PRINT FORM 54 SuperScript 4400 Series - User's Guide An Example of Using the Menu Tree The Operator Panel
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    gure the default settings for jobs that are not sent using printer driver software, or restore the factory default settings. The JOB DEFAULTS submenu allows you to set the appearance of print jobs. The MISCELLANEOUS menu allows you to set printer operation settings. Select RESTORE DEFAULTS to return
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    TOTAL PAGE COUNT ROLLER REPLACE? BELT REPLACE? FUSER REPLACE? Print Form Menu Use the Print Form menu to select and print documents stored in the printer. PRINT FORM DEMO PAGE PS START PAGE PS FONT PAGE SUPPLY ORDER *Default selection for the setting. 56 SuperScript 4400 Series - User's Guide
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    input buffer is full. If you press the Online button while the printer is printing, it finishes the current page, and then waits for you to Media type. If you do not specify the correct media type, print quality may be poor, because the printer will move the paper at the wrong speed. To change the
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    the printer's URL in web-based printing. printer online. SUBNET MASK, and GATEWAY are set in the same way. If you select ENABLE, the TCP/IP protocol is enabled. To validate any changes to network settings, you must turn the printer off, and then on again. 58 SuperScript 4400 Series - User's Guide
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    status at your desktop. You can print to any SuperScript 4400N printer anywhere, as long as you have its URL. All you do is browse to the printer's Home Page and download/install the NEC PrintAgent software to your system. When you print with that special driver, the job goes over the web to the
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    or instructions. When no messages are present, clicking on the Help button displays the Help Index. The PrintAgent Window Window Menus Printer Status Reports Here 6. Restart for the new Driver to take effect. note: You can also install Remote Printing software from the SuperScript 4400 Series
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    won't have to wait for PrintAgent to start up every time you print. To monitor the printer status, PrintAgent must be running. To start PrintAgent, press the Windows Start button, select Programs, and select NEC PrintAgent System to display PrintAgent commands. Choose Start. A red spider in a coffee
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    problem. About Select this to view copyright and version information. unInstall To uninstall the NEC PrintAgent System, including all PrintAgent printers and the NEC file to transfer to the printer. Select Print Queue to display the Print Queue window to view and SuperScript 4400 Series - User's Guide
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    SuperScript 4400 Series CD) Then, to use Pull Printing, you must 1. Set the IP Address on the printer. For instructions, see page 73. 2. Install the NEC PrintAgent core software, Pull Printing File Server to deliver the Online Help, you must manually copy the Help files from :\nec_disk
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    , or the printer's Domain Server Name (DSN), if one has been assigned. For example: http://4400NSecondFloor/configure.html. URL Configuration Page You must enter a URL for the Pull Printing Server Install Pull Printing Server and Secondary File Server software from the SuperScript 4400 Series CD
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    directory, and a virtual directory called cgi-bin which points to the cgi-bin directory, you can skip the first five steps below. If the Pull Printing Server Installation Program did not detect a cgi-bin directory on the same level as the htdocs directory, a cgi-bin directory was added for you. Follow
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    Pull Printing clients are experiencing problems getting status information, and there is a Proxy server between the Pull Printing Server Pull Printing Server. Acrobat Reader is provided on the SuperScript 4400 Series CD. You can find out what file types are currently supported by the Pull Printing
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    preferred) with Java 1.1 support. You can print the following types of documents using the Pull Printing Page. • Word, Printing Server. Otherwise, a message will appear, notifying you that you cannot print that file type. Pull Printing Page Go to your printer's Home Page and select Pull Printing
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    others if you accept the PrintAgent cookies. Your print job will display the name of the file or URL you sent, while other print jobs will show 68 SuperScript 4400 Series - User's Guide only the URL of the printer to which the job will be sent. To see which printer your jobs will be sent to, place
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    . Cookies If you would like the ability to save your printer settings and any watermarks you make, you must accept any cookies we set. This also gives you the ability to cancel any print jobs you send that are still in the print queue. A cookie is a small piece of data that the browser
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    70 SuperScript 4400 Series - User's Guide
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    /98. You must have the SuperScript 4400 printer driver installed. For IP peer to peer printing, the Microsoft TCP/IP protocol stack must be installed and properly configured on your workstation. See the instructions on page 80 for peer to peer printing. lpr Printing in Windows NT Networks In Windows
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    Queue: NEC_992048_Q No Notify Defined Priority: 1 Attached: Yes Peer-to-Peer Connection Information Printer Name: NEC_992048 AppleTalk Connection Information AppleTalk Printer Name: SuperScript 4400 4 TCP/IP Connection Information Port Number: 10001 72 SuperScript 4400 Series - User's Guide
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    can use it as the printer's URL in web-based printing. Follow these steps. 1. can use MAP to locate and list SuperScript 4400 network printers connected to your network. Then you select 3. Turn the printer off and on, and use the ping command again to verify that the 4400N printer has its IP address
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    the NIC is receiving a print job. Green light blinks 3 times and stays on: This occurs when the printer has performed a successful self-test. It then prints a Network Settings page. Light patterns that identify error conditions are described on page 112. 74 SuperScript 4400 Series - User's Guide
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    : See page 73 for instructions on assigning the printer IP address. The printer IP address then appears on printer controller, turn the printer off and on. Factory Defaults: Click here to restore factory default values on all NIC parameters. You should restore factory defaults if you move the 4400N
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    : We recommend that you leave this setting checked to print at power-on. To print out a Network Settings page immediately, click Generate Now. Printer Status: Click here to display status information for the printer and NIC, as well as errors and messages. 76 SuperScript 4400 Series - User's Guide
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    131.241.45.189/NEC_991655 NEC SuperScript 4400 Ethernet Card http://131.241.45.127/NEC_999999 Print Server Card Units supporting IPX/SPX NEC 991142 NEC SS 4400 NEC 991149 NEC SS 4400 NEC 991151 NEC SS 4400 NEC 991650 NEC SS 4400 NEC 991653 NEC SS 4400 The MAP lists the 4400N printers on your network
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    As you configure your network operating system, you will need to install a copy of the SuperScript 4400 printer driver onto each workstation that will be accessing the network printer. TCP/IP Requirements for Windows Configuration TCP/IP is required for Windows 95/98, Windows NT 4.0 and Windows
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    printer. Here we provide instructions for using BOOTP 32 to set the IP address manually. You can also use ARP/ping commands if you prefer. note: For other ways to set the IP address, see page 73. 1. Insert the SuperScript 4400 busy networks), the 4400N will reset and print its Network Settings page
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    selections. note: SuperScript 4400 printer drivers are provided on the SuperScript 4400 Series CD that comes with the 4400 printer. When the Add Printer wizard asks how the printer is attached, select Local printer. Specify NEC as the Manufacturer and NEC SuperScript 4400 as the Printer. 3. Your
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    install the Microsoft TCP/IP Printing service. 2. Use the Windows Add Printer wizard to install the SuperScript 4400 printer driver for Windows NT 4.0. note: SuperScript 4400 printer drivers are provided on the SuperScript 4400 Series CD that comes with the 4400 printer. 3. In Windows NT 4.0, click
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    12. When prompted for Network Path or Queue Name, click on Browse, and browse to the name of the computer where the printer was installed locally. 13. Select the name of the shared printer and click OK. 14. Then proceed with normal installation as directed. 82 SuperScript 4400 Series - User's Guide
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    4400N NIC broadcasts a DHCP request for an IP address. If a DHCP server is present, the request will be processed, and an IP address will be returned to the NIC. Upon receipt of the IP address, the NIC resets, and prints the printer will broadcast a DHCP request each time you turn on the printer. The
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    click on the Print Queue object you just created. At the Print Queue window, click on the Assignments button. b. If you configured the print queue and printer correctly they will appear in the proper boxes on the Print Queue window. Press the Cancel button. 84 SuperScript 4400 Series - User's Guide
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    printer drivers are on the SuperScript 4400 Series CD that comes with the printer. Specify that the printer will be attached as a Network Printer, and set the Port to the printer queue you just created. (The Windows NT 4.0 driver installs automatically to LPT1:. After installation, you can manually
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    . Specify that the printer will be attached as a Network Printer, and set the Port to the printer queue you just created. (The Windows NT 4.0 driver installs automatically to LPT1:. After installation, you can manually reset the port to your NetWare queue.) 86 SuperScript 4400 Series - User's Guide
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    WEB JETADMIN If you are using Web JetAdmin, you must copy certain NEC SuperScript files to Web JetAdmin folders so that the NEC SuperScript 4400 will appear properly. First, Go to the File Location (This assumes your CDROM is drive E:) E:\WebJetAD\nec_super_script_4400.gif E:\WebJetAD\ Icons\Nss4400i
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    ] 6. lpadmin -p -T PS [ENTER] To test that the printer was installed into the system, send a print job using any application in your operating system. Make sure that the printer you choose is the SuperScript 4400N that you installed earlier. 88 SuperScript 4400 Series - User's Guide
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    /hosts file. Using lpsystem follow these steps to open a terminal and enter the printer's IP address from the command line. 1. Set up the SuperScript 4400N printer as a remote printer on a host that sends jobs to a Print Server using lpd. Use the following procedures to do this: At the prompt, type
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    90 SuperScript 4400 Series - User's Guide
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    maintenance and cleaning procedures you must follow to maintain the high print quality and efficient operation of your NEC SuperScript 4400 printer. Included are instructions for the following maintenance tasks • Replacing the Toner Modules • Replacing the Fuser Oil Bottle, Fuser Cleaning Roller, and
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    the Back Cover of the printer, after 20,000 prints or every 12 months, using the instructions on page 98. • Wipe down the Paper Guides in the paper trays with a soft cloth and mild solvent (after 20,000 prints or sooner if needed). • Replace the Belt Cartridge after 50,000 color planes* or every 12
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    Module when you start seeing print quality problems such as light images or white streaks across the page. The Operator Panel will display the TONER EMPTY message when the toner level is getting low. To order an NEC SuperScript 4400 Toner Module contact your NEC printer dealer or see below. The
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    Bottle, cap side down. Make sure the tab of the bottle is on the right (E). The label will face the front of the printer. 6. Close the Lock Tabs and the Top Cover (F). 7. The Operator Panel will inform you when the Fuser Oil is getting low again. C D E F 94 SuperScript 4400 Series - User's Guide
  • NEC 4400 | User Guide - Page 103
    the used Fuser Cleaning Roller (D). 5. Install the replacement Fuser Cleaning Roller (E). 6. Close the Lock Tabs and the Top Cover of the printer (F). 7. Reset the Operator Panel to make sure the consumables usage information is current (G). Follow these steps. a. Press Online. OFFLINE appears on
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    Turn off the printer and unplug it. 2. Open the Front and Top Covers of the printer (A). 3. Release the Lock Levers (B) and carefully remove the Belt Cartridge (C). 4. Clean any toner or paper dust Cartridge. E F G H Cleaning Blade Do not touch edge! 96 SuperScript 4400 Series - User's Guide
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    THE BELT CARTRIDGE Part Number 20-205 1. Turn off the printer (A). 2. Open the Front and Top Covers (B). 3. Flip 6. With the flat side of the Belt Cartridge facing the front, insert it straight into the guide slots in the lock levers. The white gear on the cartridge goes to the right. A B C
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    Roller, and Paper Discharger. 1. Turn off and unplug the printer. 2. Open the Back Cover (A) and avoid the Transfer Drum as shown, and lifting it out (D). 8. Clean off any dust or toner with the cotton cloth. 9. Using a dry cotton swab, clean any extra 98 SuperScript 4400 Series - User's Guide
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    THE FUSER UNIT Part Number 20-219 1. Turn the printer off and allow it to cool. WARNING! The Fuser Unit area may the new Fuser Unit into the slot (G). 12. Tighten the Thumb Screws inside the back of the printer. 13. Gently lift up on the Fuser Unit's handles to make sure that it is secured. 14
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    Toner Module area and lift it out (F). 6. Using a dry cotton cloth, wipe the lens. 7. Reinstall the Laser Lens by sliding it in at a 45o angle. 8. Reinstall the Belt Cartridge and the Toner Modules (G). 9. Close the Front and Top Covers. C D E F Tabs G 100 SuperScript 4400 Series - User's Guide
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    . A message on the Operator Panel will remind you of this. Follow these instructions to change the Ozone Filter. 1. Slide open the Filter Cover located in back of the printer. REPLACING THE TONER COLLECTOR Part Number 20-213 The Toner Collector is a replaceable plastic bottle that collects used
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    clean the Paper Exit Rollers follow the instructions below: 1. Turn off and unplug the printer 2. Open the Top Cover slightly. 3. Using a dry cotton cloth, clean the Paper Exit Rollers. Manually rotate each roller. 4. Close the Top Cover. Paper Exit Rollers 102 SuperScript 4400 Series - User's Guide
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    • Print quality maintenance • Simple troubleshooting • Operator Panel alert messages • Clearing paper jams • Print quality problems • Network printing problems Print Quality Maintenance Here are some suggestions for maintaining the highest print quality from your printer. • Replace the Toner Modules
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    2> Paper Tray 1 or 2 is not installed in Feeder. MEDIA MISMATCH LOAD TRAY Tray does not have the correct media as specified for the print job. Load the media shown on the display . 104 SuperScript 4400 Series - User's Guide
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    TROUBLESHOOTING , labels, and transparencies that match the printer specifications (see Appendix A). • If you have problems with double feeding, remove the media from Paper Path of the SuperScript 4400 • Store all media in a dry location. • Make sure you have loaded the paper printing-side up. Many
  • NEC 4400 | User Guide - Page 114
    Recovery is enabled (see page 55), once the jammed paper is removed and the printer is online, the printer should resume printing the job from the page where the jam occurred. Misfeed Jams Misfeed jams happen in . 4. Slide the tray back into the printer. 106 SuperScript 4400 Series - User's Guide
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    Back Cover. 4. Remove the jammed paper by pulling it from the bottom of the fuser, through the printer's Back Cover, not from the top of the Fuser area. This prevents any unfused toner from dirtying the Fuser Rollers (located under the Fuser Cleaning Roller). WARNING! Be careful not to touch the
  • NEC 4400 | User Guide - Page 116
    /Output Area. Follow these steps to clear these kinds of jams. 1. Turn off the printer and open the Top Cover. Drum Jams Drum jams occur when the paper gets wound around the Transfer Drum. section. 4. Close the Top and Back Covers. 3. Close the Back Cover. 108 SuperScript 4400 Series - User's Guide
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    • Call a service representative to check the printer. Vertical White Band A white band appears vertically in the print image. Solution • Make sure the Toner Modules have toner. • Clean the Laser Lens. See page 100 for procedure. • If problem persists call a service representative. Print Quality 109
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    a mixed color image appears on the page it may indicate a problem with a Toner Module. Solutions • Confirm that all Toner Modules are inserted correctly. • Make sure that the Front Cover is completely closed. • Replace or redistribute Toner Modules if low. 110 SuperScript 4400 Series - User's Guide
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    rollers. • If problem persists call a service representative to check the printer. Missing Print A blank page is printed or a specific color is missing. Solution • Make sure all Toner Modules are installed correctly. • Call a service representative to check the printer. Partial Printing When an image
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    in this section to identify the cause of network printing problems. If a problem persists, contact NEC Printer Technical Support at their web site (www.nec.com/nectechsupport) or phone 1-800-632-4650. Check the Printer Operation Verify that the printer is plugged in, turned on, and online- the green
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    printer is not created on that file server. Use PCONSOLE to create the print server on the correct file server. • Use PCONSOLE to check if the print jobs are being sent to the printer. Be sure the print job is in the print queue and waiting to be printed. Network Printing Problems 113 TROUBLESHOOTING
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    of 4400N printers installed. If a user changes the name of SuperScript 4400 2 to Mary's Printer, the last printer in line will be reassigned the name Superscript 4400 2, and the print path must be changed using the Chooser for the system to work again. 114 SuperScript 4400 Series - User's Guide
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    information about different resources for information and technical support, including • How to reach NEC Technical Support for assistance • How to order supplies and printer options • How to obtain NEC service contracts • SuperScript 4400 Printer Limited Warranty ASSISTANCE NEARBY Often, the best
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    nearest you or purchase supplies directly 116 SuperScript 4400 Series - User's Guide from NEC. The tables below list available parts and part numbers. The print media listed have been tested to produce high quality color output on the SuperScript 4400. Printer Options Part 250-Sheet Paper Tray
  • NEC 4400 | User Guide - Page 125
    SUPPORT NEC WARRANTY AND SERVICE Your SuperScript 4400 printer comes with a one-year onsite warranty. The complete warranty is provided below. Packing and shipping instructions are provided in Appendix D. All repair requests must be prequalified by calling NEC Customer Service at 800-632-4650. NEC
  • NEC 4400 | User Guide - Page 126
    support specialist.A service request can be made by calling 800-632-4650. If necessary NECTECH can dispatch a technician to your site within 24 hours (excluding holidays and weekends). NECTECH may send a replacement printer factors. While NEC TECHNOLOGIES, INC. SuperScript 4400 Series - User's Guide
  • NEC 4400 | User Guide - Page 127
    Disposable color toner modules (C, Y, M, and K) Recommended Duty Cycle Monochrome: 20,000 prints per month Color: Up to 5,000 full color prints per month Processor Based on 64-bit IDT 4700, 100 MHz RISC processor Random Access Memory (RAM) • 32 MB standard for the 4400 • 96 MB standard for the 4400N
  • NEC 4400 | User Guide - Page 128
    PCL 5e printer driver. note: To print Legal size paper, you must install the optional Legal Tray in Paper Tray 1 or Paper Tray 2. Supported Media • Plain paper • Standard transparencies • Glossy papers • Laser-quality labels • Heavy (thick) paper stock • Envelopes Recommended Media Use NEC Premium
  • NEC 4400 | User Guide - Page 129
    NEC SuperScript 4400 series printer. Your printer supports a wide variety of print media, including • Plain paper • Transparencies • Glossy papers • Laser invitations. Ultra Glossy Color Laser Paper: Has a double-sided glossy finish that is preferred for professional printing and photographic art.
  • NEC 4400 | User Guide - Page 130
    of the output problems common to heat-intensive printing. It is the most effective measure you can take to achieve consistently good results from your printer. Using the NEC Premium papers envelopes • Envelopes that contain more than 25% cotton fiber iv SuperScript 4400 Series - User's Guide
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    chapter provides safety information and product specifications for the SuperScript 4400 printer. As you operate your printer, please be aware of the following safety considerations. Ozone Emission The corona assemblies found in laser printers and photocopiers generate ozone gas (O3) as a by-product
  • NEC 4400 | User Guide - Page 132
    Telephone Number: 630-467-5000 Type of product: Laser Printer. Equipment Classification: Class B Peripheral. Model: SuperScript 4400. We hereby declare that the equipment specified above conforms to the technical standards as specified in the FCC rules. vi SuperScript 4400 Series - User's Guide
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    This appendix gives you directions on how to safely move or ship your printer. Please follow these instructions carefully. Failure to do so may result in damage to the printer. MOVING YOUR PRINTER LOCALLY To move the printer locally means that it can either be carried by two people or moved on
  • NEC 4400 | User Guide - Page 134
    . Reinstall the Fuser Oil Bottle (J).Close the Lock Tabs (K) and Top Cover. 16. Plug the printer in and turn the power on. Check to make sure no error messages are showing on the Operator Panel. F G H I J K It takes two adults to move this printer! viii SuperScript 4400 Series - User's Guide
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    long distance, follow steps 1 -9 under "Moving Your Printer Locally" on page vii. Then proceed with the following instructions. note: If you are returning the printer for service, you do not need to return the Power Cord, Toner Modules, Belt Cartridge, Fuser Oil Bottle, or Fuser Cleaning Roller
  • NEC 4400 | User Guide - Page 136
    Levers (G). 10. Remove and discard the Toner Collector (H). If you have a new Toner Collector replace it now. To order a new Toner Collector call NEC Customer Service at 800-632- F G 4650 and ask for part number 20-213. Do not ship your printer with a used Toner Collector. 11. Close the Front and
  • NEC 4400 | User Guide - Page 137
    for shipment as shown (K). 16. Do not forget the Power Cord and User's Guide (unless you are shipping the printer for service). Slide the box cover all the way down (L). 17. Attach the shipping box to its base tray. Insert the screw holders first (M), then the box
  • NEC 4400 | User Guide - Page 138
    xii SuperScript 4400 Series - User's Guide
  • NEC 4400 | User Guide - Page 139
    2, 21 100 Mbps Ethernet 2 4400 Printer 21 4400 Series CD 23 4400N Network Printer 23 4400N printer 21 A A4 19 Accessory Kit 12, 13 Acrobat Reader 66 Administrator Setup 3 Adobe Acrobat Reader 3 ADSC 8 alert messages 103, 104 Apple Printer Utility 48, 72 AppleTalk 76 AppleTalk Printer Name 72 ARP 73
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    28 N NEC Features tab 38 NEC PrintAgent 59, 63 negative image 7 Net Address 23 NetBEUI/NetBIOS 1 NetWare 1, 76, 84, 113 Network Address 72 network administration resetting the NIC 75 Network Administration page 4, 75, 113 network configuration 78 network printer 21 network printing problems 112-114
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    84 O OHT light 25 Oil Syringe vii online user's guide 3 OPC Belt 92 OPC Unit 14, 97 Operator PostScript Menu driver 3, 35 features 9 fonts 40 PCL Menu 55 PCL 5e 1 PDF 66, 67 peer to peer 3, 71, 80 IPX 80 removing software 81 peer to peer printing adding the printer in Windows 80 moving a printer
  • NEC 4400 | User Guide - Page 142
    entry 66 Remote Printing 59, 60 printer status 60 remote printing 3 setup 23 reserved printer memory 9 resolution 7, 9, 33 ribbing 109 SuperScript 4400 Series - User's Guide RJ-45 connectors 21 S scaling 8 SCSI i Secondary File Server 63 Serial Number 14 service contracts 117 service messages 103
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    Status Menu 56 User's Guide xi V virtual directory 65 W wait timeout 8 warranty coverage 117 period 117 support 118 waste bottle 101 Waste Toner Bottle 91 watermarks 7 Windows 3.x 46 web browse 23, 68 web page 67 web printing 23 weight i Windows 3.x 1, 22 driver 46 driver installation 45 fonts 46
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ONLINE USER’S GUIDE
SUPERSCRIPT 4400 SERIES
September, 1998