NEC E988 User Manual English

NEC E988 Manual

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  • NEC E988 | User Manual English - Page 1
    User's Manual Large Format Display MODEL: E988 Please find your model name on the label on the rear side of the monitor.
  • NEC E988 | User Manual English - Page 2
    Table of Contents Important Information 2 Recommended Use & Maintenance 9 Chapter 1 Installation Setup Overview 11 Mounting (for Customer 14 Changing the Logo Ornament Position 14 Mounting (for Trained Installers 15 Orientation 16 Ventilation Requirements 18 Attaching Mounting Accessories
  • NEC E988 | User Manual English - Page 3
    Chapter 7 Troubleshooting When a problem occurs with the monitor 58 Nothing is displayed 58 The image is not displayed correctly 59 An instruction or caution old NEC product 77 Energy Saving 77 About Conversion Cables Used with the AV Terminal 79  NOTE: (1) The contents of this manual may
  • NEC E988 | User Manual English - Page 4
    and adapters may cause reception problems. FCC Information WARNING: The Federal Sharp NEC Display Solutions of America, Inc. in this manual. in accordance with the instructions, may cause harmful Equipment Classification: Class B Peripheral Model: E988 • The intended primary use of this
  • NEC E988 | User Manual English - Page 5
    About the Symbols To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well you to electric shock, fire, or other risks. Refer all servicing to qualified service personnel. Do not use the product if it has structural damage.
  • NEC E988 | User Manual English - Page 6
    For proper installation it is strongly recommended to use a trained service person. REQUIRED Failure to follow the standard installation procedures could a table or with a mounting accessory for support. Please refer to the instructions included with the optional mounting equipment for detailed
  • NEC E988 | User Manual English - Page 7
    to a wall using a cord or chain that can support the weight of the product in order to prevent the preventing tipping. Please refer to the table top stand manual. • Be sure to remove the cord or chain wall in accordance with the installation instructions. Many injuries, particularly to children
  • NEC E988 | User Manual English - Page 8
    anchoring both the furniture and the product to a suitable support. • NEVER place the product on cloth or other materials that may be off the power and unplug your product from the wall outlet, then refer servicing to qualified service personnel. It may cause an electric shock or start a fire. Do
  • NEC E988 | User Manual English - Page 9
    . • When the power cord or plug is heat or damaged, unplug the power cord from the power outlet, and contact a qualified service person. Regularly dust off the power cord by using a soft dry cloth. REQUIRED REQUIRED PROHIBITED PROHIBITED PROHIBITED PROHIBITED REQUIRED PROHIBITED PROHIBITED Before
  • NEC E988 | User Manual English - Page 10
    REQUIRED PROHIBITED REQUIRED REQUIRED REQUIRED REQUIRED CAUTION Incorrect usage of batteries can result in leaks or bursting. • Use the specified batteries only. • Insert batteries matching the (+) and (-) signs on each battery to the (+) and (-) signs of the battery compartment. • Do not mix
  • NEC E988 | User Manual English - Page 11
    Region U.S.A./Canada EU (except U.K.) U.K. Voltage (V) 120* 230 230 * Please use this power cord under 125 V power supply.  NOTE: This product can only be serviced in the country where it was purchased. Japan 100 This display operates on 100-240 volts 50-60 Hz, AC current. Insert the
  • NEC E988 | User Manual English - Page 12
    Recommended Use & Maintenance Recommended Use Ergonomics To realize the maximum ergonomic benefits, we recommend the following: • For optimum performance of the monitor, allow 20 minutes for warming up. Avoid reproduction of still patterns on the monitor for long periods of time to avoid image
  • NEC E988 | User Manual English - Page 13
    Top Stand" on page 20 Please read "Important Information" carefully before installation.  NOTE: For box contents, please refer to the Setup Manual. Product warranty does not cover damage caused by improper installation. Failure to follow these recommendations could result in voiding the warranty
  • NEC E988 | User Manual English - Page 14
    only. 3. Connect external equipment • To protect the external equipment, turn off the main power before making connections. • Refer to the user's manual of your equipment for further information.  NOTE: Do not connect/disconnect cables when turning on the monitor or other external equipment as
  • NEC E988 | User Manual English - Page 15
    core. For the HDMI and AV cables, use shielded signal cables. The use of other types of cables and adapters may cause reception problems. 6. Turn the power button on Switch on the monitor power before turning the computer or external equipment on. 7. Operate the connected external equipment
  • NEC E988 | User Manual English - Page 16
    10. Recommended adjustments The backlight used for this monitor has a limited life and its brightness decreases with the usage time. Also, if the same still image is shown for a long time, "Image Persistence" may occur. "Image Persistence" is a phenomenon in which the image of an LCD remains visible
  • NEC E988 | User Manual English - Page 17
    . Maintenance • Periodically check for loose screws, gaps, distortions, or other problems that may occur with the mounting equipment. If a problem is detected, refer to a qualified personnel or the supplier for service. • Depending on the environment, the mounting location may weaken due to
  • NEC E988 | User Manual English - Page 18
    or ceilings are capable of supporting the weight of the monitor. The weight of this monitor is provided in the specifications (see "E988" on page 64). The in North America. • For detailed information, refer to the instructions included with the mounting equipment. We strongly recommend using the
  • NEC E988 | User Manual English - Page 19
    Installing a safety wire When installing the monitor to a wall or a ceiling, use commercially-available wall or ceiling mounting brackets, but also a safety wire.  NOTE: When installing, do not apply pressure to the LCD panel or excessive force to any part of the monitor by pushing or leaning on
  • NEC E988 | User Manual English - Page 20
    The monitor cannot be used when inclined 16° or more.  NOTE: Installing the monitor at an angle of 16° or more may cause a malfunction. Within 15° Within 15° Within 15° Within 15° English - 17
  • NEC E988 | User Manual English - Page 21
    Ventilation Requirements When mounting the monitor in an enclosed space or recessed area, leave adequate room between the monitor and the enclosure to allow heat to disperse, as shown below. ≥ 100 mm ≥ 30 mm ≥ 100 mm ≥ 100 mm ≥ 100 mm < 40°C  NOTE: The maximum environmental operating
  • NEC E988 | User Manual English - Page 22
    : Prior to installation, place the monitor face down on a flat even surface that is larger than the monitor screen. Use a sturdy table that can easily support the weight of the monitor. English - 19
  • NEC E988 | User Manual English - Page 23
    Installing and Removing the Optional Table Top Stand For installation, follow the instructions included with the stand or mounting equipment. Use only those devices recommended by the manufacturer.  NOTE: • • • Use the ST-801. ONLY use screws which are
  • NEC E988 | User Manual English - Page 24
    Chapter 2 Parts Names and Functions This Chapter Includes: >> "Control Panel" on page 22 >> "Terminal Panel" on page 23 >> "Wireless Remote Control" on page 25 English - 21
  • NEC E988 | User Manual English - Page 25
    Control Panel 5 Central 678 4 3 2 1 1 Button (power button) Switches between power on and standby. See page 34. 2 MENU/EXIT Button Opens the OSD menu when the OSD menu is closed. Acts as a back button within the OSD menu to move to the previous OSD menu. Acts as an exit button to close the OSD
  • NEC E988 | User Manual English - Page 26
    to a public network (including via routers rented by an Internet service provider). This is the reason why connecting the wired LAN port a USB cable. When supplying power via the USB Type-C® port, use a USB cable supporting 3 A. Do not tie the USB cable. Otherwise, it may cause overheating or fire.
  • NEC E988 | User Manual English - Page 27
    ! Audio input terminal (stereo mini jack) For connection to the audio output terminal of a computer or another device. @ USB Type-A port Can be used to display photos (still images) and play video and music files stored in a USB storage device. Check the shape of the connectors when connecting a USB
  • NEC E988 | User Manual English - Page 28
    Wireless Remote Control 1 4 7 9 ! 0 %$ (* = 3 2 6 5 8 # @ &^ -) 1 POWER Button Switches between power on and off (standby).  NOTE: To completely turn the power off, disconnect the power plug from the outlet. 2 SOURCE Button Cycles through the available inputs. The input names are shown as
  • NEC E988 | User Manual English - Page 29
    making connections: • Turn off the device's power before connecting it to the monitor. • Refer to the device's user manual for available connection types and instructions for the device. • We recommend turning off the monitor's main power before connecting or disconnecting a USB storage device to
  • NEC E988 | User Manual English - Page 30
    Wiring Diagram USB AUDIO IN USB storage device Computer (stereo mini jack) Computer (D-sub) Video player (stereo mini-jack) Video player (component) VGA HDMI 3 LAN RS-232C POWER SUPPLY AUDIO OUT SPDIF OUT AV IN OUT Computer (HDMI) HDMI 2 Computer (RS-232C) Power supply to external
  • NEC E988 | User Manual English - Page 31
    The monitor can be connected to and used with video players and computers equipped with an HDMI output. For more information, refer to the user's manual of the player or the other devices. • Use an HDMI cable with the HDMI logo. • It may take a moment for the signal to appear after
  • NEC E988 | User Manual English - Page 32
    when the connected media player also supports 4K content. Supports HDCP (High-bandwidth Digital Contents . See "HDMI-CEC Command" (page 30). When supported, the monitor's remote control can be used to control is connected, turned on, that it supports CEC, and that CEC is enabled. Depending on the manufacturer,
  • NEC E988 | User Manual English - Page 33
    device is recording, the device remains on. Refer to the user's manual supplied with the HDMI-CEC compatible device for further information. Connect audio equipment function to the HDMI1 (ARC) terminal using the included ARC-supported HDMI cable. The Volume buttons on the remote control can control
  • NEC E988 | User Manual English - Page 34
    are stored on a USB storage device. See page page 40 for instructions on using the Media Player. Compatible USB Storage Devices If the USB format. For more information on how to format a storage device, see the manual or the help section of your Windows® computer. Connect the USB storage device to
  • NEC E988 | User Manual English - Page 35
    Chapter 4 Basic Operation This Chapter Includes: >> "Power On and Off Modes" on page 33 >> "Operating Range for the Remote Control" on page 35 >> "Showing the Information OSD" on page 36 >> "Switching Between Sound Modes" on page 36 >> "Switching Between Picture Modes" on page 36 >> "Setting the
  • NEC E988 | User Manual English - Page 36
    Power On and Off Modes Power indicator status The monitor operates as follows in On mode when no signal is input from an external device. Mode Power indicator Normal operation (On mode) Lit blue Auto power save mode (energy-saving mode) Blinking red Auto standby mode (energy-saving mode) Lit
  • NEC E988 | User Manual English - Page 37
    When [LAN] is selected for control, [Power supply] and [Quick Start] are set to [Off] Home mode • When no signal is input, "No signal" is displayed and the monitor enters the auto power save mode after a while. • During auto power save mode, the monitor enters the auto standby mode if no LAN signal
  • NEC E988 | User Manual English - Page 38
    Operating Range for the Remote Control Point the top on the remote control toward the monitor's remote control sensor during button operation. Use the remote control within a distance of about 7 m (23 ft.) from the remote control sensor, or within a horizontal and vertical angle of 30° and within
  • NEC E988 | User Manual English - Page 39
    Showing the Information OSD The Information OSD provides information such as the selected video input terminal, resolution, and IP address. Press the INFO button on the remote control to bring up the information OSD. HDMI1 1080p@60Hz SDR IP ADDRESS : 192.xxx.x.xx 1 2 1 Input name 3 4 2
  • NEC E988 | User Manual English - Page 40
    Setting the Aspect Ratio Press the ASPECT button on the remote control to change the Aspect Ratio setting between Normal, 1:1, Full, and Zoom.  NOTE: This setting cannot be changed when [Media Player] is selected for the input signal. Video signal 4444000099996666 Normal 1:1 Full Zoom The
  • NEC E988 | User Manual English - Page 41
    Contrast Video Black Level Sharpness Color Tint Reset Video Settings HDR Video Dynamic Standard Energy Savings Conferencing HighBright Custom Adjustment settings Key guide Move OK Select MENU Return EXIT EXIT Wireless Remote Control Press MENU to open and close the OSD menu. Press the EXIT
  • NEC E988 | User Manual English - Page 42
    more details on the content of the menu, see "OSD Controls List" (page 67). Video settings: Select one of the default picture modes, manually adjust the color settings, adjust the aspect ratio, and adjust the other settings related to the image. Audio settings: Adjust the volume, balance, equalizer
  • NEC E988 | User Manual English - Page 43
    Using the Media Player Menu The Media Player plays image, video, and music files located on a USB storage device connected to the USB Type-A port of the monitor (page 24). To open the Media Player menu, press the SOURCE button on the remote control and select [Media Player].  NOTE: • Connect
  • NEC E988 | User Manual English - Page 44
    USB mass storage devices. • Do not use a USB hub. • Do not use a multi-partition USB storage device. • The USB Type-A port of the monitor supports 5 V / 500 mA. When using a USB device of more than 500 mA, we recommend using the AC adapter supplied with the USB device. • When connecting a USB
  • NEC E988 | User Manual English - Page 45
    not play smoothly with a combination of max bit rate of video and audio. Max resolution (H x V) of image 15,360 x 8,640 pixels Max channel No. 2 ch Supported audio codec LPCM, MP3, AAC LPCM, MP3, AAC LPCM, MP3, AAC WMA 9, WMA 10 Pro  NOTE: Sometimes, it may not be possible to play a video
  • NEC E988 | User Manual English - Page 46
    Chapter 5 Advanced Operation This Chapter Includes: >> "Creating a Power Schedule" on page 44 >> "Using Picture Modes" on page 45 >> "Setting Security and Locking the Monitor Controls" on page 46 >> "Locking the Button Controls" on page 47 English - 43
  • NEC E988 | User Manual English - Page 47
    Creating a Power Schedule The schedule function allows the monitor to automatically switch between power on and standby mode at different times. To program the schedule: (Press the OK button on the remote control to switch between Enable ( ) / Disable ( ).) 1. Enter the [SCHEDULE] menu in the
  • NEC E988 | User Manual English - Page 48
    Using Picture Modes There are different picture modes available. They have been configured for different applications as described in the "Picture Mode Types" table below. To change picture modes: In the OSD menu, go the [Video] -> [Picture Mode], or press the PICTURE button on the remote control to
  • NEC E988 | User Manual English - Page 49
    Setting Security and Locking the Monitor Controls Under normal operation, the monitor can be controlled by any person using the remote control or the monitor control panel. You can prevent unauthorized use and changes to the monitor settings by enabling the security and lock settings. The security
  • NEC E988 | User Manual English - Page 50
    Locking the Button Controls The lock settings prevent the monitor from responding to button presses on the remote control or monitor control panel. When locking the button controls, some buttons can be configured to remain unlocked. Locking and unlocking the button controls do not require a password
  • NEC E988 | User Manual English - Page 51
    Locking the Remote Control Buttons The [IR Lock Settings] prevent the monitor from being controlled using the remote control. HDMI1 Setup Input Labels Key Lock Settings IR Lock Settings Power supply LED Indicator Mute Settings Image Rotation Thermal Management Signal Information Off Mode 1 Mode 2
  • NEC E988 | User Manual English - Page 52
    Chapter 6 External Control This Chapter Includes: >> "Controlling the Monitor via RS-232C" on page 50 >> "Controlling the Monitor via LAN" on page 51 >> "HTTP Browser" on page 52 >> "Commands" on page 56 Connecting an external device There are two options to connect an external device to control the
  • NEC E988 | User Manual English - Page 53
    monitor via commands sent from a computer connected with an RS-232C cable, use the control commands. Instructions for the control commands can be found in "Commands" in "External Control" in this manual or in "External_ Control.pdf" (see "Appendix B External Resources" page 66). Computer RS-232C RS
  • NEC E988 | User Manual English - Page 54
    Pin Assignment RS-232C input / output Pin No. 1 2 3 4 5 6 7 8 9 Name NC RXD TXD NC GND NC NC NC NC D-sub 9-pin (monitor side)     This monitor uses RXD, TXD and GND lines for RS-232C control. Controlling the Monitor via LAN The monitor is equipped with a LAN port (RJ-45). Connecting
  • NEC E988 | User Manual English - Page 55
    HTTP Browser Overview Connect the monitor with a commercially-available LAN cable to configure the LAN settings using the HTTP server function. This monitor uses "JavaScript" and "Cookies" and the browser should be set to accept these functions. Refer to the help files for the Web browser to change
  • NEC E988 | User Manual English - Page 56
    LOGOUT STATUS SYSTEM MODEL NAME SERIAL FIRMWARE VERSION LOCAL TIME UPTIME NETWORK IP ADDRESS SUBNET MASK DEFAULT GATEWAY DNS PRIMARY DNS SECONDARY MAC Address E988 XXXXXXXXXX Vx.x.x / Vx.x.x WWW MMM DD XX:XX:XX 20YY XXh XXm XXs 192.168.0.10 255.255.255.0 0.0.0.0 0.0.0.0 0.0.0.0 XX:XX:XX:XX:XX
  • NEC E988 | User Manual English - Page 57
    on the network but the DNS is set manually.  NOTE: Consult your network administrator if you have any trouble with the connection. Set the IP address for on "ROOMVIEW" on the left column below HOME. The monitor supports Crestron's ROOMVIEW, allowing multiple devices connected in the network to
  • NEC E988 | User Manual English - Page 58
    on "AMX" on the left-hand column on the HOME screen to enter the setting screen. AMX BEACON When the monitor is connected to a network supporting the NetLinx control system by AMX, enables or disables the function to send a beacon to the system from AMX Device Discovery.  NOTE: When using
  • NEC E988 | User Manual English - Page 59
    to a network via LAN allows for the transmission of commands to the monitor, providing remote control of the monitor from a connected device. Instructions for each command format can be found in "External_Control.pdf" in our Website (see "Appendix B External Resources" page 66). RS-232C Interface
  • NEC E988 | User Manual English - Page 60
    Chapter 7 Troubleshooting This Chapter Includes: >> "When a problem occurs with the monitor..." on page 58 >> "Nothing is displayed..." on page 58 >> "The image is not displayed correctly..." on page 59 >> "An instruction or caution screen is displayed..." on page 60 >> "Others (when connected to a
  • NEC E988 | User Manual English - Page 61
    When a problem occurs with the monitor... In such a case, refer to the following. Nothing is displayed... Symptom Condition Cause and solution Reference Nothing is displayed on the
  • NEC E988 | User Manual English - Page 62
    not displayed correctly. The image is not displayed correctly (problems not mentioned above) or the video is interrupted momentarily with the 3840 x 2160 or 4096 x 2160 resolution is input, use an HDMI cable supporting 4K. Check the setting in [Setup] -> [Power save settings] -> [Auto Power Down
  • NEC E988 | User Manual English - Page 63
    An instruction or caution screen of the monitor since P.72 operation guaranteed temperature. this problem may cause a malfunction. Warning!! The internal temperature is the reinstallation procedure, refer to the computer manual or the support service for the computer. Others (remote control,
  • NEC E988 | User Manual English - Page 64
    colors are abnormal. Check that the external device (video player, etc.) is correctly connected and operates properly. For more information, see the manual of the external device. The power management function of the monitor may be functioning. Check that the external device is operating (playing
  • NEC E988 | User Manual English - Page 65
    Chapter 8 Specifications This Chapter Includes: >> "Compatible Signal List" on page 63 >> "E988" on page 64 English - 62
  • NEC E988 | User Manual English - Page 66
    Compatible Signal List Signal name VGA SVGA XGA HD WXGA SXGA WXGA SXGA+ WXGA+ UXGA WSXGA+ Full HD WQXGA 4K Resolution 640 x 480 800 x 600 1024 x 768 1280 x 720 1280 x 800 1280 x 1024 1366 x 768 1400 x 1050 1440 x 900 1600 x 1200 1680 x 1050 1920 x 1080 2560 x 1600 3840 x 2160 3840 x 2160 3840 x
  • NEC E988 | User Manual English - Page 67
    E988 Size (display size) 97.5" / 247.69 cm diagonal Type of LCD Active Matrix Color TFT LCD Viewable Size 2158.85 x 1214.35 mm Resolution 3840 x
  • NEC E988 | User Manual English - Page 68
    Appendix A Trademark and Software License Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or
  • NEC E988 | User Manual English - Page 69
    documents and accessories, and optional software applications referenced in this product manual are listed below. Regional websites Global: https://www.sharp-nec-displays.com/global/ Asia-Pacific: https://www.sharp-nec-displays.com/ap/contact/index.html North America: https://www.sharpnecdisplays
  • NEC E988 | User Manual English - Page 70
    Appendix C OSD Controls List This Chapter Includes: >> "Video Settings" on page 68 >> "Audio Settings" on page 70 >> "Setup" on page 71 >> "Control Settings" on page 73 >> "Media Player" on page 74 >> "Schedule" on page 75 Default values can be provided on request. English - 67
  • NEC E988 | User Manual English - Page 71
    . Menu used to adjust detailed video settings. Select the aspect ratio of the screen image. For more information, see "Setting the Aspect Ratio" in this manual.  NOTE: • [Zoom] cannot be used when a 4K signal is input • [Zoom] cannot be used when an FHD signal is input. Maximizes the size without
  • NEC E988 | User Manual English - Page 72
    to their default values. *1: Such as DVI signals through DVI/HDMI conversion cable, those signals with no InfoFrame information and analog RGB signals are not supported. *2: RGB signals are not
  • NEC E988 | User Manual English - Page 73
    Audio Settings Audio Sound Mode Standard Music Movie Custom Balance Surround Internal Speakers Auto Off On Digital Output Audio Input Audio Delay Reset Audio Settings Set pre-configured audio settings suitable for various environments where the monitor may be used, or customize settings to your
  • NEC E988 | User Manual English - Page 74
    source automatically. The input terminals included in the search performed by the monitor can be selected. This function makes it possible to control a device supporting HDMI CEC connected to the HDMI terminal. When set to On, HDMI CEC is enabled. Sets the HDMI mode. Mode 0: Max resolution is 1920
  • NEC E988 | User Manual English - Page 75
    Setup VGA Options VGA Mode This option is only enabled when a VGA signal is input. Select [RGB] or [YPbPr] depending on the signal received into the VGA input terminal. Auto Adjust Automatically adjusts settings such as the image position. H.Position V.Position Adjusts the horizontal position
  • NEC E988 | User Manual English - Page 76
    . On: Obtains the network settings from the DHCP server on the network. Off: Sets fixed networks settings. Manual DNS: Obtain the network settings from the DHCP server on the network but the DNS is set manually. Set the IP address of the monitor when [DHCP] is set to [Off]. Set the subnet
  • NEC E988 | User Manual English - Page 77
    connected. Select [Execute] before removing the USB device. Sets whether to display a caution window (On) or not (Off) when a file with a format or a codec not supported by the monitor is played. English - 74
  • NEC E988 | User Manual English - Page 78
    Schedule Schedule Sleep Timer* Current Time settings Year Sets the time until the monitor turns off automatically. Off, 10 minutes, 15 minutes, 30 minutes, 60 minutes, 90 minutes, 120 minutes, 180 minutes, 240 minutes can be selected. Sets the current date and time.  NOTE: If the monitor
  • NEC E988 | User Manual English - Page 79
    Appendix D Manufacturer's Recycling and Energy Information This Chapter Includes: >> "Disposing of your old NEC product" on page 77 >> "Energy Saving" on page 77 >> "About Conversion Cables Used with the AV Terminal" on page 79 We are strongly committed to
  • NEC E988 | User Manual English - Page 80
    information visit: https://www.sharpnecdisplays.us/ (in USA) https://www.sharpnecdisplays.eu/p/hq/en/home.xhtml (in Europe) https://www.sharp-nec-displays.com/global/index.html (Global) For ErP requirement/For ErP (Network standby) requirement: Except for conditions below: [Energy Mode] is
  • NEC E988 | User Manual English - Page 81
    legislation. According to EU directive 2006/66/EC and amendments, the battery can't be disposed improperly. The battery shall be separated to collect by local service. English - 78
  • NEC E988 | User Manual English - Page 82
    About Conversion Cables Used with the AV Terminal Use a commercially-available video cable with a 4-contact mini jack (φ3.5 mm) at one extremity for conversion cables to connect to the AV terminal. Check the wiring specification of the cable in advance and choose a proper cable.  NOTE: *Different
  • NEC E988 | User Manual English - Page 83
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User’s Manual
Large Format Display
MODEL: E988
Please find your model name on the label on the rear side of the monitor.