NEC PN-ME502 User Manual English

NEC PN-ME502 Manual

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  • NEC PN-ME502 | User Manual English - Page 1
    User's Manual Large Format Display MultiSync® ME652 MultiSync® ME552 MultiSync® ME502 MultiSync® ME432 MODEL: PN-ME652 PN-ME552 PN-ME502 PN-ME432 Please find your model name on the label on the rear side of the monitor.
  • NEC PN-ME502 | User Manual English - Page 2
    LAN 43 Commands 46 Troubleshooting 47 Screen Image and safety and many years of trouble-free operation of your product, service person in accordance with the section "Mounting Precautions (For SHARP dealers and service engineers)". N OTE: For box contents, please refer to the Setup Manual
  • NEC PN-ME502 | User Manual English - Page 3
    Important Information To maintain compliance with EMC regulations, use shielded cables to connect to the following terminals: USB port, USB Type C port and Audio output terminal. Use shielded cables with ferrite core to connect to the following terminals: HDMI input terminal, RS-232C input terminal
  • NEC PN-ME502 | User Manual English - Page 4
    of the monitor, clear this data by performing the FACTORY RESET function. N OTE: (1) The contents of this manual may not be reprinted in part or whole without permission. (2) The contents of this manual are subject to change without notice. (3) Great care has been taken in the preparation of this
  • NEC PN-ME502 | User Manual English - Page 5
    About the Symbols To ensure safe and proper use of the product, this manual uses a number of symbols to prevent injury to you and others as well you to electric shock, fire, or other risks. Refer all servicing to qualified service personnel. PROHIBITED Do not use the product if it has structural
  • NEC PN-ME502 | User Manual English - Page 6
    proper installation it is strongly recommended to use a trained service person. Failure to follow the standard installation procedures could result on a table or with a mounting accessory for support. Please refer to the instructions included with the optional mounting equipment for detailed
  • NEC PN-ME502 | User Manual English - Page 7
    stand, fasten the product to a wall using a cord or chain that can support the weight of the product in order to prevent the product from falling. • the structure for preventing tipping. • Please refer to the table top stand manual. • Be sure to remove the cord or chain from the wall before moving
  • NEC PN-ME502 | User Manual English - Page 8
    wall in accordance with the installation instructions. Many injuries, particularly to support the product. • ALWAYS ensure the product is not overhanging the edge of the supporting product from the wall outlet, then refer servicing to qualified service personnel. It may cause an electric shock
  • NEC PN-ME502 | User Manual English - Page 9
    extended time. • When the power cord or plug is heat or damaged, unplug the power cord from the power outlet, and contact a qualified service person. Regularly dust off the power cord by using a soft dry cloth. REQUIRED REQUIRED PROHIBITED PROHIBITED PROHIBITED Before moving the product, make sure
  • NEC PN-ME502 | User Manual English - Page 10
    condensation) • The storage temperature: -20 °C to 60 °C/-4 °F to 140 °F/ humidity: 10 to 90% (without condensation) N OTE: • This product can only be serviced in the country where it was purchased. • Continuous operating time and warranty. This product is designed for a maximum daily use of 18
  • NEC PN-ME502 | User Manual English - Page 11
    Recommended Use & Maintenance nRecommended Use Ergonomics To realize the maximum ergonomic benefits, we recommend the following: • For optimum performance of the monitor, allow 20 minutes for warming up. Avoid reproduction of still patterns on the monitor for long periods of time to avoid image
  • NEC PN-ME502 | User Manual English - Page 12
    Trademark and Software License nTrademarks DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in
  • NEC PN-ME502 | User Manual English - Page 13
    nFront View Part Names 2 3 1 1 Remote Control Sensor (See page 18) 2 Ambient light sensor (See page 54) 3 Power Indicator (See page 19) T IP: Ambient light sensor detects the level of ambient light, allowing the monitor to make automatic adjustments to the backlight setting, resulting in a more
  • NEC PN-ME502 | User Manual English - Page 14
    # AUDIO output terminal (See page 15) $ REMOTE input terminal (See page 15) % USB ports (See page 15) ^ HDMI 1/2/3 input terminal (HDMI1 (ARC)/HDMI2/ HDMI3) (See page 16) Button Functions T IP: OSD is an abbreviation of On-Screen Display. 2 MENU/EXIT: Opens the OSD menu when the OSD menu is
  • NEC PN-ME502 | User Manual English - Page 15
    switch should be off before making connections or disconnections. T IP: • Format a USB flash drive in the FAT32 format. Refer to the computer's instruction user's manual or Help file on how to format a USB flash drive. • If the monitor does not recognize a connected USB flash drive, make sure
  • NEC PN-ME502 | User Manual English - Page 16
    When input signal is 4K, please use high-speed HDMI cable. HDMI1(ARC): Also supports ARC (Audio Return Channel) for audio output. ARC sends the monitor's sound to monitor. • Refer to the device's user manual for available connection types and instructions for the device. • We recommend turning off
  • NEC PN-ME502 | User Manual English - Page 17
    responsibility. Maintenance • Periodically check for loose screws, gaps, distortions, or other problems that may occur with the mounting equipment. If a problem is detected, please refer to qualified personnel for service. • Regularly check the mounting location for signs of damage or weakness that
  • NEC PN-ME502 | User Manual English - Page 18
    Preparing the Remote Control nInstall the remote control batteries The remote control is powered by two 1.5 V AAA batteries. To install or replace batteries: 1 2 3 N OTE: • If you do not intend to use the remote control for a long period of time, remove the batteries. • Use manganese or
  • NEC PN-ME502 | User Manual English - Page 19
    Turning Power On/Off The Main Power switch must be in the ON position in order to power up the monitor using the POWER ON button on the remote control or the POWER button on the Control Panel. Main Power Switch ON OFF ⏻ Button nOperations after first power-on When you turn on the power for the
  • NEC PN-ME502 | User Manual English - Page 20
    automatically if the keyboard or mouse are not used during the time set in the computer's power management settings. Refer to your computer's user manual for more information. When connected to an AV source, such as a Blu-ray, DVD, or streaming video player, power consumption by the monitor reduces
  • NEC PN-ME502 | User Manual English - Page 21
    you make a selection. 0 INPUT Button Opens and closes the INPUT menu. The input names reflect the factory preset name for the input unless they are manually renamed in the OSD menu. English−21
  • NEC PN-ME502 | User Manual English - Page 22
    ! HOME Button System main screen button. @ VOLUME +/- Button Increases or decreases the audio output level. # BACKLIGHT +/- Button Adjusts the overall image and background brightness. $ MUTE Button Mutes the monitor's audio and video output. Press it again to unmute the monitor's audio and video
  • NEC PN-ME502 | User Manual English - Page 23
    nSetting the Aspect Ratio Press the ASPECT button on the remote control to cycle through the options available for the current input signal. [Normal] ➙ [Full] ➙ [Wide] ➙ [1:1] ➙ [Zoom] Aspect ratio of image 4:3 Unchanged view*3 Recommended selection for picture aspect*3 [Normal] Description
  • NEC PN-ME502 | User Manual English - Page 24
    Menu Screen About the home screen This screen appears when the HOME button on the remote control is pressed. 2 1 3 4 5 1 Changes the input mode. Input mode HOME HDMI1 HDMI2 HDMI3 USB-C Video HOME HDMI1 input terminal HDMI2 input terminal HDMI3 input terminal USB Type C port Audio HOME
  • NEC PN-ME502 | User Manual English - Page 25
    Opens the "Administrator Settings" menu (See page 56). This accesses the advanced features settings. T IP: Do not turn the main power switch off while the menu is open to avoid discarding the changes to the settings. 1. On the home screen, select [Administrator Settings] and press the SET button on
  • NEC PN-ME502 | User Manual English - Page 26
    On the home screen, select [File Explorer] and press the SET button on the remote control. T IP: For ease of use while following the instructions in this section, connect and use a mouse and keyboard. 1 2 Select the device to open. 1 Exit Closes the [File Explorer] application. List / Grid Sets the
  • NEC PN-ME502 | User Manual English - Page 27
    nCopy/Cut/Paste selected files and folders 1. Select [List] or [Grid] to show files and folders. Then press the SET button on the remote control at [Select]. 2. Navigate the cursor to the files or folders that you want to copy or cut and then check the box. 3. Select [Copy] or [Cut], and press the
  • NEC PN-ME502 | User Manual English - Page 28
    Application - Web Browser 1. On the home screen, select [Web Browser] and press the SET button on the remote control. Exiting Press the EXIT button on the remote control to close the Web Browser. T IP: • The "Virtual Mouse" will appear on the screen when pressing the MENU button on the remote
  • NEC PN-ME502 | User Manual English - Page 29
    Application - Updater Updates applications that are factory-installed in APPLICATION. (A network environment that allows access to the internet is required). On the home screen, select [All Apps], and then select [Updater] by pressing the SET button on the remote control. The [Export Law Assurances]
  • NEC PN-ME502 | User Manual English - Page 30
    Application - MediaPlayer The MediaPlayer is an application for playing playlists composed of multiple image / video / audio files. Select [MediaPlayer] on the home screen and press the SET button on the remote control. MediaPlayer top screen 2 1 3 1 Play All Play all playlists repeatedly from top
  • NEC PN-ME502 | User Manual English - Page 31
    nCreating a playlist 1. Select [Create]. If there is no playlist, select [Create Playlist] and press the SET button on the remote control. 2. Input a playlist name using the On-Screen keyboard or a connected keyboard. 3. Select [Add the files] on the [Playlist Detail] screen and press the SET button
  • NEC PN-ME502 | User Manual English - Page 32
    nEditing playlists in Playlist Detail screen 1 2 1 Play All Play all files from top-to-bottom. Play Mode Set the repeat play settings and the interval for still image files. Add Files Add files to the playlist. Select Select and delete files in the playlist. Rename Change the playlist name.
  • NEC PN-ME502 | User Manual English - Page 33
    nAbout Storage screen Navigate directly to the files in the internal storage or USB flash drive. Play the files and create playlists quickly. Play All Play all files. Select Select the files. Selected files are also available to: play, create a new playlist, add an existing playlist. Search
  • NEC PN-ME502 | User Manual English - Page 34
    Image file Extension *.bmp *.jpg (*.jpeg) *.png Max. resolution 7680x4320 T IP: Still images are shown in 1920 x 1080 resolution. Audio file Extension *.mp3 Audio Codec MPEG1/2 layer3 Sampling Rate 8 k ~ 48 kHz Bit Rate 8 k ~ 320 kbps Video file Extension *.mkv *.mp4 Video Codec H.264 Mpeg
  • NEC PN-ME502 | User Manual English - Page 35
    Advanced Operation Creating a Power and Reboot Schedule The schedule function allows the monitor to automatically change between power on and standby state at different times and reboot. To program the schedule: 1. Enter the [Schedule] menu. ① Press the MENU button on the remote control. ② Use the
  • NEC PN-ME502 | User Manual English - Page 36
    monitor control panel buttons (See page 14) Settings Location The instructions in this section guide you through configuring security and locking functions in the monitor's OSD password, you will need to contact technical support to get a recovery password to access the monitor's OSD menu. English−36
  • NEC PN-ME502 | User Manual English - Page 37
    Set a password for the monitor This step is only required if you want to change the password. 1. Using the remote control, navigate to [Protect] then to [Security Settings]. Select [Password], press OK. 2. Input an admin password and press [OK]. Then you can set other options in [Security Settings].
  • NEC PN-ME502 | User Manual English - Page 38
    nLocking the IR Remote Buttons Locking The [IR] option in the [Lock Settings] prevent the monitor from being controlled using the remote control. Enabling [IR] does not lock the buttons on the monitor control panel. 1. Using the remote control, navigate to [Protect] then to [Lock Settings]. 2. Under
  • NEC PN-ME502 | User Manual English - Page 39
    nLocking the rear side Buttons Locking The [Key] option in the [Lock Settings] prevents the monitor from being controlled using the buttons on the rear side of the monitor. Enabling [Key] does not lock the buttons on the remote control. 1. Using the remote control, navigate to [Protect] then to [
  • NEC PN-ME502 | User Manual English - Page 40
    Setting the Remote Control ID Function The remote control can be used to control up to 25 individual MultiSync monitors using what is called the REMOTE CONTROL ID mode. The REMOTE CONTROL ID mode works in conjunction with the Monitor ID, allowing control of up to 25 individual MultiSync monitors.
  • NEC PN-ME502 | User Manual English - Page 41
    Connecting Multiple Monitors [Setup] - [Tile Matrix] - allows one image to be expanded and shown over multiple screens (up to 25) through a distribution amplifier. • [H Monitors] - Number of monitors arranged horizontally. • [V Monitors] - Number of monitors arranged vertically. • [Position] -
  • NEC PN-ME502 | User Manual English - Page 42
    com port may not work. To control the monitor via commands sent from a computer connected with an RS-232C cable, please use the control command. Instructions for the control command can be found in the "External_Control.pdf". See page 52. RS-232C Computer RS-232C Cable T IP: • If your computer
  • NEC PN-ME502 | User Manual English - Page 43
    PIN ASSIGNMENT RS-232C input/output Pin No 1 2 3 4 5 6 7 8 9 Name NC RXD TXD NC GND NC NC NC NC D-SUB 9P (Monitor side) 5 1 6 9 This monitor uses RXD, TXD and GND lines for RS-232C control. Controlling the Monitor via LAN Connecting to a Network Using a LAN cable allows you to specify the
  • NEC PN-ME502 | User Manual English - Page 44
    nHTTP Browser Overview Connecting the monitor to a network allows for remote control of the monitor from a computer connected to the same network. This device uses "JavaScript" and "Cookies" and the browser should be set to accept these functions. Refer to the help files for the web browser to
  • NEC PN-ME502 | User Manual English - Page 45
    Operation Access the following address to show HOME. http://
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    . Up to 60 alphanumeric characters can be used. Network Service Settings Click on "NETWORK SERVICE" on the left-hand column below HOME. HTTP PASSWORD device. Instructions for both control command types can be found in the external documents. For details of each command, see the manual on the
  • NEC PN-ME502 | User Manual English - Page 47
    Troubleshooting Screen Image and Video Signal Issues No picture • The signal cable are powered on. • Make sure that a supported resolution has been selected on the display card or system being used. If in doubt, please refer to the user's manual of the display controller or system to change the
  • NEC PN-ME502 | User Manual English - Page 48
    Image Adjust controls to increase or decrease the coarse adjustment. • Make sure that a supported resolution has been selected on the display card or system being used. • If in doubt, please refer to the user's manual of the display card or system to change the resolution. Selected resolution is
  • NEC PN-ME502 | User Manual English - Page 49
    that the USB cable is properly connected. Refer to your USB device user's manual. • Check that the USB upstream port on the monitor is connected to [Off]. The monitor may go into standby state when a connected HDMI-CEC supported device goes into standby. • Please check [Power Off Schedule] in the
  • NEC PN-ME502 | User Manual English - Page 50
    Specifications Compatible signal list Signal name Resolution VGA SVGA XGA HD WXGA SXGA WXGA SXGA+ WXGA+ UXGA WSXGA+ Full HD WUXGA 4K/2 4K HDTV (1080p) HDTV (1080i) HDTV (720p) SDTV (576p) SDTV (480p) SDTV (576i) SDTV (480i) 640 x 480 800 X 600 1024 x 768 1280 x 720 1280 x 800 1280 x 1024 1360 x
  • NEC PN-ME502 | User Manual English - Page 51
    Product Specifications Model LCD Module ME432 42.5"/107.99 cm diagonal ME502 49.5"/125.73 cm diagonal ME552 54.6"/138.78 cm diagonal ME652 64.5"/163.90 cm diagonal Pixel Pitch: 0.245 mm 0.285 mm 0.315 mm 0.372 mm Resolution: 3840 x 2160 Color: Over 1073 million colors (depending on
  • NEC PN-ME502 | User Manual English - Page 52
    accessories, and optional software applications referenced in this product manual are listed below. nRegional websites Global: https://www.sharp and macOS, is available for purchase and may require the use of a supported external color sensor. Please contact an authorized dealer or see our website in
  • NEC PN-ME502 | User Manual English - Page 53
    Appendix-B Common Settings Menu List Default values can be provided on request. Picture Picture Picture mode Native Retail Conferencing Highbright Transportation Custom Backlight Backlight Dimming*1, *3 Video Black Level*1 Gamma*2 Native 2.2 2.4 S Gamma Dicom Sim. Programmable Color Color*1, *3
  • NEC PN-ME502 | User Manual English - Page 54
    is shown clearly but it makes brightness unstable due to the wide gap in contrast variation. Sets the aspect ratio for the screen image or manually adjust the zoom level and position. T IP: [Zoom] is not available for an image with an input resolution of 4K. Shows the aspect ratio as
  • NEC PN-ME502 | User Manual English - Page 55
    Audio Audio Audio Mode Native Retail Conferencing Highbright Transportation Custom Volume Balance Treble Bass Reset Provides pre-configured audio settings suitable for various environments where this device may be used, or customize settings to viewer preference. Standard setting. Surround sound
  • NEC PN-ME502 | User Manual English - Page 56
    does not search for video signal on the other input connections. If video signal is lost on the current input, or if the monitor is manually switched to an input that does not have video signal, the screen will go black and the LED will flash green. If [Power Save] is
  • NEC PN-ME502 | User Manual English - Page 57
    Input & Output Signal Setting HDMI Mode USB-C Setting Video Range Sound Setting Line Out Fix Variable Internal Speaker Audio Delay Audio Delay Delay Time CEC CEC Auto Turn Off Audio Receiver Reset Selects the type of HDMI mode (version) [Mode1] or [Mode2]. Mode1: Max resolution is 3840 x 2160 (30
  • NEC PN-ME502 | User Manual English - Page 58
    Sets the proxy server settings of the network connected to the monitor. None: No set the proxy. Manual: Set the host name, port number, and address. Proxy Auto-Config: Set the URL that the from AMX Device Discovery when connecting to a network supported by an AMX's NetLinx control system. English−58
  • NEC PN-ME502 | User Manual English - Page 59
    communication. Enable to use a secure protocol for authentication when connecting to this monitor. When enabled, it sets the public key file. This monitor supports the following public keys. RSA (2048bit or more), DSA, ECDSA-256, ECDSA-384, ECDSA-521, ED25519. Upload: Upload the public key file to
  • NEC PN-ME502 | User Manual English - Page 60
    Protect Protect Power Save Settings Power Save Time Settings Mode USB Power Power Save Message Quick Start Off if No Operation Home Screen Security Settings Password Lock Admin Setting Start-Up Lock Control Lock Lock Settings Select Mode Unlock Enables or disables the monitor's ability to enter
  • NEC PN-ME502 | User Manual English - Page 61
    of apk application files. N OTE: • 3rd party applications of this type are not guaranteed to work and are outside the scope of support and warranty. • Always verify the authenticity and safety of an application before installation. Some applications may affect the operation of other applications
  • NEC PN-ME502 | User Manual English - Page 62
    output when the remote control's MUTE button is pressed. Command Format Select the command format. For details of each command, see the manual on the following website. https://www.sharp-nec-displays.com/global/index.html Control Terminal Selects control terminal in standby state, [RS-232C
  • NEC PN-ME502 | User Manual English - Page 63
    show in the same orientation. • The HDMI/USB-C terminal cannot support [Portrait]. Shows the image in landscape orientation. Shows the image in from our websites (see page 52). The firmware download file set includes instructions for updating the firmware via USB. When updating the FW via USB,
  • NEC PN-ME502 | User Manual English - Page 64
    System Security Trusted Credentials User Credentials Install From Storage Clear credentials Reset Factory Reset About About Monitor Information Legal Information Displays the trusted credentials. Displays the user credentials. Installs a file from the connected storage. Deletes all credentials.
  • NEC PN-ME502 | User Manual English - Page 65
    must be carefully performed by a trained service person in accordance with the section. mounted. Not all walls or ceilings are capable of supporting the weight of the unit. The weight of this • For detailed information, refer to the instructions included with the mounting equipment. We strongly
  • NEC PN-ME502 | User Manual English - Page 66
    Prior to installation, place the monitor face down on a flat even surface that is larger than the monitor screen. Use a sturdy table that can easily support the weight of the monitor. • To avoid scratching the LCD panel, always place a soft cloth, such as a blanket that is larger than the monitor
  • NEC PN-ME502 | User Manual English - Page 67
    nOrientation • When using this monitor in a portrait position (viewing from the front), ensure to rotate it clockwise so that the left side is moved to the top and the right side is moved to the bottom. • If installed in the wrong orientation, heat may be trapped inside the main unit and the
  • NEC PN-ME502 | User Manual English - Page 68
    ≥ 100 mm ≥ 100 mm nVentilation Requirements When mounting in an enclosed space or recessed area, leave adequate room between the monitor and the enclosure to allow heat to disperse, as shown below. ≥ 100 mm ≥ 30 mm ≥ 100 mm
  • NEC PN-ME502 | User Manual English - Page 69
    Manufacturer's Recycling and Energy Information We are strongly committed to environmental protection and sees recycling as one of the company's top priorities in trying to minimize the burden placed on the environment. We are engaged in developing environmentally friendly products, and always
  • NEC PN-ME502 | User Manual English - Page 70
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User’s Manual
Large Format Display
MultiSync® ME652
MultiSync® ME552
MultiSync® ME502
MultiSync® ME432
MODEL:
PN-ME652
PN-ME552
PN-ME502
PN-ME432
Please find your model name on the label on the rear side of the monitor.