Netgear AC1600-WiFi Genie Apps User Manual

Netgear AC1600-WiFi Manual

Get Netgear AC1600-WiFi PDF manuals and user guides View all Netgear AC1600-WiFi manuals
Add to My Manuals
Save this manual to your list of manuals

Netgear AC1600-WiFi manual content summary:

  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 1
    genie App User Manual October 2015 202-11496-02 350 East Plumeria Drive San Jose, CA 95134 USA
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 2
    Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Conformity For the current EU Declaration
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 3
    Perform a Speed Test Using the Desktop genie App 20 Fix an Internet Connection Problem Using the Router WiFi Settings Locally 30 Change the Router WiFi Settings Using the Desktop genie App 31 Change the Router WiFi Settings Using the Android Mobile genie App . . . . 32 Change the Router WiFi
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 4
    NETGEAR genie App View the Network Map Locally 36 View the Network Map App. . . . . 84 Display the WiFi Network QR Code on the iOS Mobile genie App 85 Scan a WiFi Network QR Code Using Mobile genie App 86 Chapter 4 Remotely Access Your Router Manage Your Home Network Remotely Using the genie App
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 5
    NETGEAR genie App Remotely Access Your Router from a Windows Computer 100 Remotely Access Your Router from an Android Mobile Device 102 Remotely Access Your Router from an iOS Device 103 Remote Access Troubleshooting 106 Chapter 5 Share Files Access Files on a USB Storage Device Attached to the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 6
    NETGEAR View a WiFi Signal Graph 165 Chapter 9 Administration and Troubleshooting Register Your Product Router Locally 174 Reboot the Router Locally Using the Desktop genie App 175 Reboot the Router Using the Android Mobile genie App 176 Reboot the Router Support Using the Desktop genie App 184 6
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 7
    free desktop and mobile genie apps that let you manage your router. This manual guides you through the installation and setup procedures for both types of genie apps. This chapter covers the following topics: • Router Requirements • Install the NETGEAR Desktop genie App on a Computer • Install the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 8
    be managed using the genie app, visit http://www.netgear.com/landing/en-us/netgear-genie-routers.aspx. The router in this user manual is the Nighthawk AC1900 Smart WiFi Router Model R7000 running firmware version 1.0.4.30. Install the NETGEAR Desktop genie App on a Computer The desktop genie apps
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 9
    use a mobile app, you need a WiFi connection from your Android or iOS device to your NETGEAR home network. You can use the To install the mobile genie app on an iOS device: 1. Open the App Store and search for NETGEAR genie. 2. Tap GET > INSTALL. The app installs on your iOS device. 3. To open the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 10
    NETGEAR genie App  To enable or disable autostart for the Windows desktop genie app: 1. or tablet, you must join the router's WiFi network locally (at home). If you are using a computer, you can use WiFi or an Ethernet wired connection. You can also manage you router remotely using the genie app.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 11
    NETGEAR genie App Log In to Your Router Locally Using the Desktop genie App  To log in to your router locally using the desktop genie app for Windows or a Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Click the genie icon on your
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 12
    the OK button. The Wireless Settings page displays. Log In to Your Router Locally Using the Android Mobile genie App  To log in to your router locally using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. Getting Started 12
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 13
    the Login button. NETGEAR genie App 4. In the Login as menu, tap At home. 5. Enter the router password. The default password is password. The router user name, which is admin, is automatically entered. 6. Tap the Login button. The app returns to the home page. Log In to Your Router Using the iOS
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 14
    NETGEAR genie App 2. Launch the genie app. Getting Started 14
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 15
    3. Tap Login. NETGEAR genie App Getting Started 15
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 16
    NETGEAR genie App 4. At the top of the page, tap Options. 5. Tap At home. 6. Enter the router password. The default password is password. The router user name, which is admin, is automatically entered. 7. Tap Login. The app returns to the home page. View Information About the genie App and the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 17
    NETGEAR genie App  To view information about the app using the desktop genie app for Windows computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. Click the About button. The About page
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 18
    NETGEAR genie App View Information About the iOS Mobile genie App Use the mobile genie app for iOS devices to view information about the router and the genie app.  To view information about the router using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 19
    2. Manage Your Internet Connection 2 This chapter contains the following sections: • Monitor Your Internet Connection Using the Desktop genie App • Perform a Speed Test Using the Desktop genie App • Fix an Internet Connection Problem Using the Desktop genie App • Set Up Traffic Meter Locally 19
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 20
    . The status of your Internet connection displays. Perform a Speed Test Using the Desktop genie App  To perform a speed test using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 21
    the Speed Test button. The download speed from the website displays. Fix an Internet Connection Problem Using the Desktop genie App  To fix an Internet connection problem using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 22
    router and the Internet. • If the Internet connection does not work, genie displays information about the problem, for example, genie might have discovered a disconnected cable 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 23
    NETGEAR genie App The Home page displays. 3. Click the Router Settings button. The Router Login page displays. 4. In the Login as menu, click At home. 5. Enter the router password. The default password is password. The router user name, which is admin, is automatically entered. 6. Click the OK
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 24
    NETGEAR genie App Set Up the Traffic Meter Locally Using the Android Mobile genie App  To set up the traffic meter locally using the mobile genie app on your Android device: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the Login
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 25
    NETGEAR genie App 9. To change a traffic meter setting, tap the setting: • Monthly  To set up the traffic meter using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap Login. 4. At the top of the Login
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 26
    NETGEAR genie App 7. Tap the Traffic Meter button . When the traffic meter is on if you want to enable the traffic meter. 9. Tap the OK button. The genie app sends the message to your router to turn on the traffic meter. The screen adjusts. 10. To change a traffic meter setting, tap the setting: •
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 27
    Channel Usage in Your Area Using the Desktop genie App • Change the WiFi Channel Using the Desktop genie App • Change the Router WiFi Settings Locally • Export Router WiFi Settings to a USB Device Using the Desktop genie App • View the Network Map Locally • Modify Device Information in the Network
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 28
    Using the Desktop genie App  To specify the preferred network using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. On the left, click the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 29
    NETGEAR genie App View the WiFi Channel Usage in Your Area Using the Desktop genie App  To view WiFi channel usage in your area using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 30
    NETGEAR genie App 2. Launch the genie app . The Home page displays. 3. On the left, click the WiFi Connection button. The Connect WiFi page displays. 4. Click the WiFi Channel tab. 5. Click the Change Channel button. 6. Specify the channel. 7. Click the Apply button. The router WiFi channel
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 31
    NETGEAR genie App Change the Router WiFi Settings Using the Desktop genie App  To change the router's WiFi settings locally using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 32
    that you use its preset security, but you can change this setting. • Network Key (Password). If your router came with preset WiFi security, NETGEAR recommends that you use its unique password, which is on the router label. You can specify a different password here. 9. Click the Apply button. The
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 33
    NETGEAR genie App The default password is password. The router user name, which is admin, is automatically entered. tap the Save button. The router settings are saved. Change the Router WiFi Settings Using the iOS Mobile genie App  To manage the router's WiFi settings locally using the mobile genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 34
    to the home page. 7. Tap the Wireless Settings button . 8. To change a WiFi setting, tap a setting: • Name/SSID. The name of the WiFi network. • Channel. The channel for the WiFi signal. Usually, this field is set to Auto so that the router selects the best channel for its signal. You can select
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 35
    NETGEAR genie App Export Router WiFi Settings to a USB Device Using the Desktop genie App You can export the router WiFi settings to a USB device such as a flash drive. Then you can connect the USB device to another computer so that it easily connects to your WiFi network. You can also export your
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 36
    NETGEAR genie App The WiFi settings are saved onto the USB device in a file named genieWirelessConfig.exe. View the Network Map Locally The network map shows the router's Internet connection and computers and devices that are connected to the router. You can use the Turbo Transfer feature from
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 37
    NETGEAR genie App 7. Click the Network Map button. 8. Enter the router password and click the Login button. The default password is password. The router user name, which indicates the Internet connection that is not working. 9. To update the page, tap the Refresh button. Manage Your WiFi Network 37
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 38
    NETGEAR genie App View the Network Map Locally Using the Android Mobile genie App  To view the network map locally using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi line indicates the Internet connection that is not working. 8. To update the page, tap the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 39
    NETGEAR genie App 2. Launch the genie app. The home page displays. 3. Tap Login. 4. At the top of the Login page, tap Options > At home. 5. Enter the router password. The default password is password. The router connection that is not working. 8. To update the page, tap the Refresh icon. Manage Your
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 40
    genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. Click the Router Settings button. The Router Login page displays. 4. In the Login as menu, click At home
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 41
    NETGEAR genie App 7. Click the Network Map button. 8. Enter the router password and click the Login button. The default password is password. The router user name, which is admin, is automatically entered. The Network Map page displays. Manage Your WiFi Network 41
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 42
    NETGEAR genie App 9. Click that device icon. 10. Click the Modify button. 11. Select one of the following settings and modify: • Custom Name. The or Disable Parental Controls Using the Desktop genie App on page 62. 12. Click the Apply button. Your settings are saved. Manage Your WiFi Network 42
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 43
    NETGEAR genie App Modify Device Information Locally Using the Android Mobile genie App  To modify the device information that displays in the network map locally using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 44
    8. Tap a device icon. NETGEAR genie App 9. Tap the Modify button. 10. Tap one of the following settings and modify: • Custom Name. The device name that displays Controls Using the Android Mobile genie App on page 62. 11. Tap the Apply button. Your settings are saved. Manage Your WiFi Network 44
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 45
    NETGEAR genie App Modify Device Information Locally Using the iOS Mobile genie App  To modify the device information that displays in the network map locally using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 46
    8. Tap a device icon. NETGEAR genie App 9. Tap one of the following settings and modify: • Device. The device name that from the genie app. For more information about how to remotely access your router using the genie app, see Chapter 4, Remotely Access Your Router. Manage Your WiFi Network 46
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 47
    NETGEAR genie App Block or Allow Network Access Using the Desktop genie App  To block or allow to access the network using the desktop genie app: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 48
    6. Click a device icon. NETGEAR genie App 7. Click the Block button. The device is blocked from the network. Manage Your WiFi Network 48
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 49
    NETGEAR genie App 8. To allow a blocked device to access the network, click or allow access to the network using the mobile genie app for Android device: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the Login button. 4. In the Login
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 50
    NETGEAR genie App 7. Tap the Network Map button. 8. Tap the Access Control check box. 9. Tap a device on the network map. The device details window displays. 10. Tap the Modify button. 11. Click the Block button. Manage Your WiFi Network 50
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 51
    NETGEAR genie App The device is blocked from the network. 12. To allow a block or allow access to the network using the mobile genie app for iOS device: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap Login. 4. At the top of the Login page
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 52
    NETGEAR genie App 5. Enter the router password. The default password is password. The router user name, which is admin, is automatically entered. 6. Tap Login. The app returns to the home page. 7. Tap the Network Map button. 8. Slide the Access Control slider to the right. Manage Your WiFi
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 53
    NETGEAR genie App 9. Tap a device on the network map. 10. Slide the Block slider to the right. Manage Your WiFi Network 53
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 54
    NETGEAR genie App The device is blocked from the network. Manage Your WiFi Network 54
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 55
    home network. After installation, Parental Controls automatically starts. If your router supports Parental Controls, you can set it up using the genie app. and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app .
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 56
    NETGEAR genie App 3. Click the Parental Controls button. The genie app checks if your router's firmware supports Parental Controls. 4. Click the Next button. 5. Read the note and click the Next button, do the following: a. Complete the fields and click the Next button. Manage Your WiFi Network 56
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 57
    NETGEAR genie App The filtering level page displays. b. Select a filtering level and click the Next button. The Setup the Next button. The Setup is complete page displays. command to your router and waits for router is managed the first time by an OpenDNS user, only that user can manage this router
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 58
    NETGEAR genie App Set Up Parental Controls locally Using the Android Mobile genie App  To set up parental controls locally using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi level and tap the Next button. The Setup is complete window displays. c. Tap the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 59
    NETGEAR genie App c. Tap the Take me to the status screen button. 11. To enable Parental Controls, tap the Parental Controls check box. The genie app sends the command to your router app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 60
    NETGEAR genie App 6. Tap Login. The app returns to the home page. 7. Tap you log in, the filtering level window displays. b. Tap a filtering level and tap the Next button. The Setup is complete window displays. c. Tap the Take me to the status screen button. The Parental Controls page displays
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 61
    managed the first time by an OpenDNS user, only that user can manage this router's Parental Controls settings. Enable or Disable Parental Controls Locally After you set up an OpenDNS Account, you can enable or disable Parental Controls from your computer or WiFi device. Manage Your WiFi Network 61
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 62
    NETGEAR genie App You can enable or disable your router's Parental Controls locally or remotely. For more information about how to remotely access your router using the genie app, see Chapter 4, Remotely Access Your Router your computer to the router's network with WiFi or a wired Ethernet
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 63
    NETGEAR genie App 3. Tap the Login button. 4. In the Login as menu tap At home. 5. Enter the router password. The default password is password. The router the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 64
    you can save. After you create a bypass account, you can visit https://netgear.opendns.com/ to change your account settings. Create a Bypass Account Using the Desktop 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . Manage
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 65
    (Optional) To return to your NETGEAR OpenDNS account, visit https://netgear.opendns.com/. Create a Bypass Account Using the Android Mobile genie App  To create a bypass account using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 66
    11. (Optional) To return to your NETGEAR Open DNS account, visit https://netgear.opendns.com/. Create a Bypass Account Using the iOS Mobile genie App  To create a bypass account using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 67
    ) To return to your NETGEAR Open DNS account, visit https://netgear.opendns.com/. Set Parental Controls Filtering Levels Locally for Each Device After you set up parental controls, you can set different filtering levels for each device connected to the router network. Manage Your WiFi Network 67
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 68
    NETGEAR genie App You can also set the Parental Control filtering level remotely using the genie app. For more information, see Chapter 4, Remotely Access Your Router and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 69
    7. Click a device icon. NETGEAR genie App 8. Click the Modify button. 9. In the Parental Controls Filtering menu, select a filtering level for the each device locally using an the mobile genie app for Android device: 1. Connect your device to the router's WiFi network. Manage Your WiFi Network 69
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 70
    NETGEAR genie App 2. Launch the genie app. The home page displays. 3. Tap the Login button. 4. In the Login as menu, tap At home. 5. Enter the router password. The default password is password. The router user name, box to enable it. 10. Tap the Network Map button . Manage Your WiFi Network 70
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 71
    NETGEAR genie App 11. Tap a device connected to the router. 12. Tap the Modify button. Manage Your WiFi Network 71
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 72
    NETGEAR genie App 13. Tap the Parental Controls Filtering menu. 14. Tap a filtering level. The filtering device locally using the mobile genie app for iOS device: 1. Connect your device to the router's WiFi network. 2. Tap Login. 3. At the top of the Login page, tap Options > At home. 4. Enter the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 73
    NETGEAR genie App 8. Tap the Network Map button . Manage Your WiFi Network 73
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 74
    NETGEAR genie App 9. Tap a device connected to the router. Manage Your WiFi Network 74
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 75
    NETGEAR genie App 10. Tap the Parental Controls button. 11. Tap a filtering level. The filtering level is set. Set Up a Guest WiFi Network Locally If your router supports a guest WiFi network, you can view and change the settings. You can even allow guest access for a specific length of time. A
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 76
    NETGEAR genie App 2. Launch the genie app . The Home page displays. 3. Click the Router Settings button. The Router Login page displays. 4. In the Login as menu, click At home. 5. Enter the router password. The default password is password. The router user name, which is admin, is automatically
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 77
    NETGEAR genie App 8. Click the Modify button. 9. Select the Enable Guest Access radio button. 10. Change the settings as needed to customize your guest network. 11. Click the Apply button. 12. When prompted to confirm the change, click the OK button. The router guest network settings are updated and
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 78
    NETGEAR genie App Set Up a Guest WiFi Network Locally Using the Android Mobile genie App  To set up a guest WiFi network locally using the mobile genie App for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Launch the genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 79
    . When you finish, tap the Save button. Set Up a Guest WiFi Network locally Using the iOS Mobile genie App  To set up a guest WiFi network locally using the mobile genie App for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 80
    NETGEAR genie App 5. Enter the router password. The default password is password. The router user name, which is admin, is automatically entered. 6. Tap Login. The app returns to the home page. 7. Tap the Guest Access button . Manage Your WiFi Network 80
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 81
    NETGEAR genie App 8. If the guest access setting is off, slide the Guest Access slider to the right. 9. Change the settings as needed to customize your guest network. Manage Your WiFi Network 81
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 82
    NETGEAR genie App 10. When you finish, tap the Save button. Connect to a WiFi Network Locally Using a QR Code The genie app can generate a QR code of your router's WiFi network and guest access. Other phones and tablets can then use their genie app's QR code scanner to scan the QR code and connect
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 83
    NETGEAR genie App Display the WiFi Network QR Code on the Desktop genie App  To display the WiFi network QR code on the desktop genie app for Windows or Mac computer: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 84
    NETGEAR genie App Display the WiFi Network QR Code on the Android Mobile genie App  To display the WiFi network QR code on the Android mobile genie app: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the Login button. 4. In the Login as
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 85
    NETGEAR genie App Display the WiFi Network QR Code on the iOS Mobile genie App  To display the WiFi network QR code on the iOS mobile genie app: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap Login. 4. At the top of the Login page, tap
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 86
    NETGEAR genie App 8. If you set up a guest WiFi network, tap the Guest Access button to display the QR code for the guest WiFi network. on the home page 9. Scan the WiFi network QR code using the Android or iOS mobile genie app to connect the device to the WiFi to the router's WiFi network. 2.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 87
    NETGEAR genie App Your phone or tablet scans the QR code for the network. If you are using an Android device, it connects to the WiFi network automatically. For other WiFi devices, the password is copied to the clipboard. 5. If you are prompted to enter a password to connect to the network, paste
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 88
    Access Account • Register Your Router with your Remote Access genie Account • Remotely Access Your Router Using the genie App • Remote Access Troubleshooting Note: The router shown in the images in this chapter is the Nighthawk X6 AC3200 Tri-Band WiFi Model R8000 router running firmware version V1
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 89
    in order to use the remote access feature. For more information on how to update your router's firmware, see your router's user manual. You can get the user manual online at http://downloadcenter.netgear.com. • Remote access account  To set up remote access with the Windows desktop, iOS, or Android
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 90
    router with your remote access genie account. For more information about how to register your router, see the following support articles: • Register Your Router app for Windows computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 91
    NETGEAR genie App 5. If you already logged into the router, select the Wireless Settings tab and click the Logout button. The Router Login page the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Check the Google Play Store if an update is available for
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 92
    NETGEAR genie App 4. Tap the Login button. The Login page displays. 5. From the a remote access genie account using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Check the Apple App Store if an update is available for the mobile genie app. You need
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 93
    NETGEAR genie App 4. Tap Login. The Login page displays. 5. At the top of the page address is confirmed and you are now ready to register your router with your remote access genie account. For more information, see the Register Your Router Using the Android Mobile genie App on page 95. Remotely
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 94
    register your router with your account. Your router must support remote access with the genie app. To determine if your NETGEAR router supports remote router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. Select Router Settings. The Router
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 95
    NETGEAR genie App The Wireless Settings page displays. The genie app detects if the router has been registered with your account. If the router has not been registered, a note displays asking you to register your router. 7. Click the OK button to register the router. Your router router's WiFi
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 96
    NETGEAR genie App The Remote Devices page displays the router that your device is connected to. 6. Tap the Register button. Your router is registered. 7. On the Registered Devices page, tap the router icon to connect. The Login page displays. 8. Type the router user name and password and tap the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 97
    an Android Mobile Device on page 102. Register Your Router Using the iOS Mobile genie App  To register your router with your remote access genie account using the mobile genie app for iOS: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The genie home page displays
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 98
    NETGEAR genie App 4. At the top of the page, tap Options > Remote access. 5. From the Remote access screen, type your remote access account email and do not have a remote access genie account, see Create a Remote Access Account Using the iOS Mobile genie App on page 92. Remotely Access Your Router 98
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 99
    NETGEAR genie App The Remote Devices page displays the router that your device is connected to. 6. Tap the Register button. Your router is registered. 7. On the Registered Devices page, tap the router icon to connect. The Remote access page displays. 8. Type the router user name and password and tap
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 100
    with your account, you are now ready to access your router remotely. Remotely Access Your Router from a Windows Computer  To remotely access your router from your Windows computer: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 101
    NETGEAR genie App 4. From the Login as menu, select Remote Access. 5. Type your sure that the router you want to remotely manage is selected in the Router Model menu. You are can now access your router anywhere from your computer. 7. Click the Refresh button on the Router Settings windows to
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 102
    NETGEAR genie App Remotely Access Your Router from an Android Mobile Device  To remotely access your router from your Android mobile device: 1. Connect your device to a different WiFi network. 2. Launch the genie app. The genie home screen displays. 3. At the top of the screen, tap the Login button
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 103
    settings screen to update the remote access genie management status. Remotely Access Your Router from an iOS Device  To remotely access your router from your iOS mobile device: 1. Connect your device to a different WiFi network. 2. Launch the genie app. The genie home screen displays. 3. At the top
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 104
    NETGEAR genie App 4. At the top of the page, tap Options > Remote access. 5. Enter your remote access account email and , see Create a Remote Access Account Using the iOS Mobile genie App on page 92. The Remote Devices page displays the router that your device is connected to. Remotely Access Your
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 105
    NETGEAR genie App 6. On the Registered Devices page, tap a registered router whose status displays as Online to connect to the registered router. The Login page displays. 7. Type the router user name and password and tap Login. The router user name is admin and the default password is password. Both
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 106
    still cannot find the Remote Access option, try these troubleshooting tips: • Make sure that your router supports remote access with the genie app. Remote access is supported for certain NETGEAR routers. To determine if your NETGEAR router supports remote access with the genie app, see the product
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 107
    genie account, but I don't see my router. What should I do? Try these troubleshooting tips: • Make sure that your router supports remote access with the genie app. Remote access is supported for certain NETGEAR routers. To determine if your NETGEAR router supports remote access with the genie app
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 108
    NETGEAR genie App - If you are using the iOS or Android mobile genie app, after you log into your account, the Remote Devices page displays the registered router status as Online. Remotely Access Your Router 108
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 109
    5. Share Files This chapter contains the following sections: • Access Files on a USB Storage Device Attached to the Router • Send Files With Turbo Transfer • Enable or Disable the Turbo Transfer Power Saving Feature • View Turbo Transfer History 5 109
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 110
    NETGEAR genie App Access Files on a USB Storage Device Attached to the Router You can access files stored on a USB storage device that is connected to your router's USB port or eSATA port. Not all router models include these ports. Access Files on a USB Storage Device Using the Desktop genie App
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 111
    Using the Android Mobile genie App  To access files on a USB storage device attached to the router using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the ReadySHARE button . Share Files 111
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 112
    it. Access Files on a USB Storage Device Using the iOS Mobile genie App  To access files on a USB storage device attached to the router using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. Share Files 112
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 113
    NETGEAR genie App 3. Tap the ReadySHARE button . Share Files 113
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 114
    NETGEAR genie App 4. At the bottom of the page, tap the ReadySHARE button. 5. Tap a USB the desktop genie app for Windows or Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. Click the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 115
    NETGEAR genie App 4. In the Login as menu, click At home. 5. Enter the router password. The default password is password. The router user name, which is admin, is automatically entered. 6. Click the OK button. The Wireless Settings page displays. 7. Click the Network Map button. 8. Enter the router
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 116
    the destination device does not receive the file or folder, restart the NETGEAR genie app on both devices and try again. Send Files With Turbo the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 117
    NETGEAR genie App A list of destination devices on your network displays. 4. Tap a destination device to select it. If you do not see any devices on the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 118
    file or folder, restart the NETGEAR genie app on both devices and try again. Send Files With Turbo Transfer Using the iOS Mobile genie App  To send files with Turbo Transfer using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 119
    destination device does not receive the file or folder, restart the NETGEAR genie app on both devices and try again. Enable or Disable the the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 120
    NETGEAR genie App 4. Tap the Settings button. 5. To enable power saving mode, turbo transfer power saving feature using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left and
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 121
    4. Tap Settings. NETGEAR genie App 5. To enable power saving mode, tap the Enable view the turbo transfer history using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 122
    NETGEAR genie App A list of destination devices on your network displays. 4. Tap History. Share Files 122
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 123
    NETGEAR genie App 5. To view a list of files received by the Android device, To view the turbo transfer history using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left and
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 124
    NETGEAR genie App A list of files sent or received by the iOS device displays. 5. To delete a file, tap Edit and tap the delete icon next to the file that you want to delete. 6. To delete all the files, tap the Clear all button. Share Files 124
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 125
    and Share Media Files 6 You can use the MyMedia® feature on the genie app to play media stored on computer and WiFi devices that are connected to your NETGEAR router's network. This chapter contains the following sections: • Use Your Device to Play Media From Your Home Network • Share Media With
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 126
    is not supported. If you want to access media files stored on a USB storage device connected to the router, you must set up the router as a DLNA media server. For more information, see your router's user manual. Your router's user manual is available online at http://downloadcenter.netgear.com
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 127
    NETGEAR genie App 6. Select the Source tab. The Source page displays. 7. Double-click a Device  To play media with the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the My Media button . 4.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 128
    NETGEAR genie App 9. To view the media file that is playing, tap Playing. The Playing page displays. Play Media on an iOS Device  To play media with the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 129
    NETGEAR genie App The media folders on the device displays. 8. Tap a folder and the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Make sure that your Chromecast is connected to your router's network. 3. Launch the genie app. The home page displays. 4.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 130
    NETGEAR genie App 5. At the bottom, tap Options. 6. Tap the Enable Chromecast Support check box. 7. At the bottom, tap Player. 8. Tap Chromecast. 9. Tap Source. The Source page displays. 10. Tap a device. The media folders on the device displays.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 131
    NETGEAR genie App Share Media With Chromecast Using an iOS Device  To share media on the network with Chromecast using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Make sure that your Chromecast is connected to your router's network. 3. Launch the
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 132
    NETGEAR genie App 5. At the bottom, tap Player. 6. Tap Chromecast. 7. Tap Source. The Source page displays. 8. Tap a device. The media folders on the device displays. 9. Tap a
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 133
    NETGEAR genie App • Option. View the MyMedia settings. For the desktop the player device using the desktop genie app Windows or Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. Select
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 134
    NETGEAR genie App Change the MyMedia Player on an Android Device  To change the player device using the mobile genie app for Android device: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the My Media button . 4. At the bottom, tap
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 135
    mobile genie app, you can restart the MyMedia service if the WiFi settings change. Restart MyMedia Service Using an Android Device  To restart media service using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 136
    , tap Options. 5. In the Restart media service section, tap the Refresh button. The media service restarts. Restart MyMedia Service Using an iOS Device  To restart media service using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 137
    NETGEAR genie App 3. Tap the My Media button . Use MyMedia to Play and Share Media Files 137
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 138
    NETGEAR genie App 4. At the bottom, tap Options. 5. Tap Restart media service. The media service restarts. Refresh the MyMedia Source mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. Use MyMedia to Play
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 139
    NETGEAR genie App 3. Tap the My Media button . 4. At the bottom, tap Options. 5. In the source folder using the mobile genie app for iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. Use MyMedia to Play and Share Media Files 139
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 140
    NETGEAR genie App 3. Tap the My Media button . Use MyMedia to Play and Share Media Files 140
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 141
    NETGEAR genie App 4. At the bottom, tap Options. 5. Tap Refresh source files on your Windows or Mac computer using the desktop genie app: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. Use MyMedia
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 142
    NETGEAR genie App 3. Select the My Media button. 4. Select the Settings tab. 5. Select the Share device using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. Use MyMedia to Play and Share Media Files 142
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 143
    NETGEAR genie App 3. Launch the genie app. The home page displays. 4. Tap the My Media button . 5. At the allow devices on the network to access files on the iOS devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. Use MyMedia to Play and Share Media Files 143
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 144
    NETGEAR genie App The home page displays. 3. Tap the My Media button . Use MyMedia to Play and Share Media Files 144
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 145
    NETGEAR genie App 4. At the bottom, tap Options. 5. Slide the Share media files on the desktop genie app for Windows or Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. Use MyMedia to
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 146
    NETGEAR genie App 3. Select the My Media button. 4. Select the Settings tab. 5. In the Service page, select the Allow play in network app on your Android device: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. Use MyMedia to Play and Share Media
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 147
    NETGEAR genie App 3. Tap the My Media button . 4. At the bottom, tap Options. 5. Tap the Allow media files on the mobile genie app on your iOS device: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. Use MyMedia to Play and Share Media Files 147
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 148
    NETGEAR genie App 3. Tap the My Media button . Use MyMedia to Play and Share Media Files 148
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 149
    NETGEAR genie App 4. At the bottom, tap Options. 5. Slide the Allow play in the network slider to the right. Devices on the network can now play
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 150
    NETGEAR genie App  To change the video file settings on your Windows or Mac computer using the desktop genie app: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. 3. Select the My Media button. 4.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 151
    NETGEAR genie App 5. On the left, select Video. 6. To change the default settings on your Windows or Mac computer using the desktop genie app: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. Use MyMedia
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 152
    NETGEAR genie App 3. Select the My Media button. 4. Select the Settings tab. Use MyMedia to Play and Share Media Files 152
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 153
    NETGEAR genie App 5. On the left, select Audio. 6. To change the settings on your Windows or Mac computer using the desktop genie app: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. Use MyMedia to
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 154
    NETGEAR genie App 3. Select the My Media button. 4. Select the Settings tab. Use MyMedia to Play and Share Media Files 154
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 155
    NETGEAR genie App 5. On the left, select Picture. 6. To change the amount of time images display in the desktop genie app, select a value from the menu. 7.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 156
    AirPrint Printer Using the genie App 7 The NETGEAR genie app AirPrint feature turns your printer into an AirPrint printer so that your iOS devices can use printers in the same network. For more information about AirPrint, see the Apple support website. This chapter contains the following sections
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 157
    the router's user manual, which is available at http://downloadcenter.netgear.com. - WPS method. If your printer supports, you can also use WPS to connect to your printer to the router's WiFi network. • Connect your printer to the router using an Ethernet connection with an Ethernet cable. 3. Make
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 158
    NETGEAR genie App A list of printers to which your computer can connect displays. 7. Select the check box next to the printer that is connected to your router if your iOS device supports AirPrint, see the documentation the router's network. 2. Connect your iOS device to the router's WiFi network.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 159
    NETGEAR genie App 4. Tap the Share icon and tap the Print button . 5. In the Printer menu, select the AirPrint printer. 6. Tap Print to print the photo. Your file prints. Set Up an AirPrint Printer Using the genie App 159
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 160
    Analytics Using the Android Mobile genie App 8 The Android mobile genie app includes WiFi analytics. This chapter contains the following sections: • View the WiFi Signal Strength • Test the WiFi in Different Rooms in Your Home • View the Network Status • View Channel Interference • View a Channel
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 161
    NETGEAR genie App View the WiFi Signal Strength You can view the WiFi signal strength in your current location using the mobile genie app for Android devices.  To view the Wifi signal strength using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 162
    NETGEAR genie App  To test the WiFi signal strength in different rooms using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left and tap the WiFi Analytics button . 4.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 163
    NETGEAR genie App  To view the network status using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left and tap the WiFi Analytics button . 4. Tap the Network Status
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 164
    NETGEAR genie App  To view channel interference using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left and tap the WiFi Analytics button . 4. Tap the Channel
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 165
    NETGEAR genie App  To view a channel graph using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Swipe the home page to the left and tap the WiFi Analytics button . 4. Tap the Channel Graph button
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 166
    NETGEAR genie App 3. Swipe the home page to the left and tap the WiFi Analytics button . 4. Tap the Signal Graph button . 5. To view specific networks, use the Select Network and Filter buttons. View WiFi Analytics Using the Android Mobile genie App 166
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 167
    and Troubleshooting This chapter contains the following sections: • Register Your Product • Update the Router Firmware Locally Using the Desktop genie • Update the genie App • Reboot the Router Locally the genie App Using the Desktop genie App • Get Network Support Using the Desktop genie App 9 167
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 168
    your product before you can use NETGEAR telephone support. Register Your Product Using the Desktop genie App  To register your product using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 169
    NETGEAR on the product label and enter it in the Add Serial Number Manually field. 8. Click the Register button. Your product is registered. mobile genie app for Android devices 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Troubleshooting 169
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 170
    NETGEAR 1. Connect your device to the router's WiFi network. 2. Launch the genie router and update the router to the latest version. You can also check for new firmware remotely using the genie app. For more information, see Remotely Access Your Router on page 88. Administration and Troubleshooting
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 171
    recent" or a page that shows that a newer firmware version is available. 9. If a newer firmware version is available, click the Next button. 10. Follow the onscreen instructions to download the firmware and update the router. Administration and Troubleshooting 171
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 172
    and Mac computer: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page displays. If a new version of the genie app is available, a message displays at the top of the page. Administration and Troubleshooting 172
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 173
    NETGEAR genie App 3. Click the upgrade message. 4. Click the Download button. The genie genie app using an Android device: 1. On your Android device, open the Google Play Store and search for NETGEAR genie. If a new version of the genie app is available, an UPDATE button displays on the app page.
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 174
    App Store and search for NETGEAR genie. If a new version Router Locally You can reboot the router from the genie app locally or remotely. For more information about how to remotely access your router using the genie app, see Chapter 4, Remotely Access Your Router. Administration and Troubleshooting
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 175
    NETGEAR genie App Reboot the Router Locally Using the Desktop genie App  To reboot the router locally using the desktop genie app for Windows and Mac computers: 1. Connect your computer to the router's network with WiFi or a wired Ethernet connection. 2. Launch the genie app . The Home page
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 176
    NETGEAR genie App Reboot the Router Using the Android Mobile genie App  To reboot the router using the mobile genie app for Android devices: 1. Connect your device to the router's WiFi network. 2. Launch the genie app. The home page displays. 3. Tap the Login button. 4. In the Login as menu tap At
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 177
    WiFi connections. 2. Locate your home network and join it. 3. Click the genie icon on your desktop or in the Windows taskbar. The Home screen displays. 4. Click the Network Support the Ping button located next to the URL. The router displays ping results. Administration and Troubleshooting 177
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 178
    NETGEAR Mac computers: 1. Open the app that you use to manage your WiFi connections. 2. Locate your home network and join it. 3. Click the Windows taskbar. The Home screen displays. 4. Click the Network Support button. The Product Registration page displays. 5. Click the Tools Troubleshooting 178
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 179
    Support button. 5. If you created a MyNETGEAR account, click the Create a new MyNETGEAR account link to create an account. 6. If you did not create a MyNETGEAR account, type your account email address and password in the fields and click the Sign In button. Administration and Troubleshooting
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 180
    NETGEAR genie App The Product Registration page displays a list of products that are registered and are not registered with your account. 7. details about the computer that you are currently using, such as its current network connections and operating system. Administration and Troubleshooting 180
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 181
    Support button. 5. If you created a MyNETGEAR account, click the Create a new MyNETGEAR account link to create an account. 6. If you did not create a MyNETGEAR account, type your account email address and password in the fields and click the Sign In button. Administration and Troubleshooting
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 182
    NETGEAR genie App The Product Registration page displays a list of products that are registered and are not registered with your account. 7. Click the Tools tab. The Tools page displays. 8. Click the Computer Profile button. Your computer profile displays. Administration and Troubleshooting 182
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 183
    the Desktop genie App The frequently asked questions (FAQ) page list common questions users have about NETGEAR products.  To get network support: 1. Open the app that you use to manage your WiFi connections. 2. Locate your home network and join it. 3. Click the genie icon on your desktop or
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 184
    NETGEAR genie App The Product Registration page displays a list of products Click the more buttons next a FAQ to view the answer. Get Network Support Using the Desktop genie App Network support helps you solve a network problem or learn more about your network. Administration and Troubleshooting 184
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 185
    NETGEAR genie App  To get network support: 1. Open the app that you use to manage your WiFi connections. 2. Locate your home network and join it. 3. Click the genie icon on your desktop or in the Windows taskbar. The Home screen displays. 4. Click the Network Support and Troubleshooting 185
  • Netgear AC1600-WiFi | Genie Apps User Manual - Page 186
    . See downloads for your product at the NETGEAR website. • Forums. Visit forums for NETGEAR products. • Register Your Product. Register your product so that you can use NETGEAR support. • Premium Support. Learn about premium support options for your product. Administration and Troubleshooting 186
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
350 East Plumeria Drive
San Jose, CA 95134
USA
October 2015
202-11496-02
genie App
User Manual