Netgear CVG824G-1STAUS CVG824G-1STAUS User Guide

Netgear CVG824G-1STAUS Manual

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Netgear CVG824G-1STAUS manual content summary:

  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 1
    Your Optus Local Access Telephony User Guide. Full of handy hints. 4114645 02/09 (202-10502-01)
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 2
    us and we'll certainly do all we can to take good care of you. This User Guide has been provided to help you become familiar with the many features of your new telephone service. They're all very simple to use, especially once they've been explained to you. Remember, if
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 3
    line Call Divert 18 Have your calls transferred to another phone or mobile when not at home Three Way Call 20 Three people, one conversation! Troubleshooting 21 When you need help Useful Numbers 22 Useful phone numbers
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 4
    to Optus Local, we guarantee your connection will be made within 5 working days of the installation date you requested or within 2 days if the service can be automatically connected. In the event that Optus needs to meet other requirements such as local government regulations or permission to cross
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    The Australian Communications and Media Authority (ACMA) can also provide you with additional information on the Customer Service Guarantee. *The Optus Commitment covers the Standard Phone Service, which is your phone line, Call Barring, Call Waiting, Call Divert, Calling Number Display and Calling
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    , hang up immediately. Calls that threaten you or your property should always be reported to the police. If unwelcome calls continue, contact Optus Customer Service. 5. Optus Local calls disconnect as soon as you put the receiver down. So to avoid over billing, if you receive a call and want to
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    number will be automatically sent when a call is placed to an Emergency Service Number. This is regardless of your CND status. How to control sending your number: 1. You can permanently send your number. Simply phone Optus Customer Service on 133 937 and make the request. 2. You can send your number
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    there are any messages for you. Once you've accessed the service, a voice prompt guides you through the steps. When you collect your messages you can * 9 6 on a standard touch tone phone. Step 2 Once you have accessed the service you will be prompted to set up your own PIN (it can be anything from 4
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 9
    your Optus handset or press * 9 6 on a standard touch tone phone. STEP 3 You are now connected to VoiceMail. You will be prompted with easy to follow instructions. Voicemail 7
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 10
    How to listen to messages when You're not at home For standard touch tone phones Step 1 Lift the receiver. Step 2 Dial 133 321. Step 3 Enter your VoiceMail number (your phone number including area code) followed by # . For example, if your phone number is (02) 1234 5678, enter all numbers followed
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 11
    return the call to any local, national or mobile number using VoiceMail call Return regardless of any call barring selection you have on your phone service. When you finish your call, you will return to your VoiceMail box to hear the rest of your messages. Handy Hint You don't need to
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    , you may like to subscribe to Call Waiting. See Call Waiting in this manual or phone Optus customer service on 133 937 for more information. Handy Hint Calls will be answered by VoiceMail See page 18 of this User Guide or phone Optus Customer Service on 133 937 for more information. 10 VOICEMAIL
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    HOW TO SET A WAKE UP OR REMINDER CALL Step 1 Enter your VoiceMail box. Step 2 Press 8 for User Options. Step 3 Press 8 for Wake Up Call. Step 4 Press 2 to set up a new Wake Up Call. Step 5 Simply follow the prompts to enter a phone number and a time for your wake up call. Handy HintS • You can
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    to use at any time Press 9 to return to the main menu. Press 9 9 to exit the service. Press 1 to pause/resume. Press 0 for help. Press 0 0 for general information on the VoiceMail service. VoiceMail user Options To change your personal greeting Your personal greeting is what your callers initially
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 15
    replayed to you to confirm the number that you have entered is correct, then you will return to the Main Menu. Forgotten your PIN? No problem, just call Optus Customer Service on 133 937. Handy Hint Your pin cannot be consecutive numbers eg. 1234, or a number repeated, eg. 1111. VOICEMAIL 13
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    number of the caller. To use this feature you need a display phone. If you don't have a display phone or this feature, contact Optus Customer Service on 133 937 for information. Using Caller ID Caller information is not available for calls originating internationally or coming from some areas within
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 17
    Call Return How often do you hear the phone ringing but do not quite get there in time? If you miss a call, call return is a very useful feature which lets you know the number of the last incoming caller. You are given the option to return that call automatically. STANDARD TOUCH TONE PHONE STEP 1
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    phone? You won't need to worry any more with Call Waiting. If you don't have this feature and would like it, please contact Optus Customer Service on 133 937 for further information. With Call Waiting you will hear a series of two discreet beeps when a second caller is trying to get through
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 19
    time. To have the option to hold a three way conversation, we recommend you use the Three Way Call Feature. See page 20 of this User Guide or phone Optus Customer Service on 133 937 for more information. CALL WAITING 17
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 20
    receive incoming calls, although you can make outgoing calls. If you don't have Call Divert and wish to use this feature, please contact Optus customer service on 133 937 for further information.. HOW TO TURN CALL DIVERT ON STANDARD TOUCH TONE PHONE STEP 1 Lift the receiver and listen for the dial
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 21
    HOW TO TURN CALL DIVERT OFF STANDARD TOUCH TONE PHONE STEP 1 Lift the receiver and listen for the dial tone. STEP 2 Dial # 7 8 STEP 3 Listen for the confirmation tone (2 short beeps). STEP 4 Replace the receiver. When Call Divert is still on, you will hear a short ring when someone is calling to
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 22
    and, when they answer, have a three way conversation. If you don't have Three Way Call and wish to use this feature, please contact Optus customer Service on 133 937 for further information. Handy Hint If you and the first caller both have the Three Way Call feature, either party can initiate
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 23
    Also, remember there are questions and answers at the end of relevant sections in this manual. Still having a problem? If you have followed the useful tips above and are still having a problem, call Optus to investigate your fault on 131 344. (Call costs apply for these services.) TROUBLESHOOTING 21
  • Netgear CVG824G-1STAUS | CVG824G-1STAUS User Guide - Page 24
    Useful Numbers Directory, Emergency and Operator Assisted Services Optus Customer Service 133 937 Calls from Teletypewriter 1800 500 002 Faults and Service difficulties: From Optus and Telstra phones (including mobile phones) From payphones and Vodafone mobiles 131 344 133 937 Local
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Your Optus
Local Access
Telephony
User Guide.
Full of
handy hints.
4114645
02/09
(202-10502-01)