Netgear NMS100 NMS100 Reference Manual

Netgear NMS100 - ProSafe Network Management Software Manual

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  • Netgear NMS100 | NMS100 Reference Manual - Page 1
    Reference Manual for the ProSafe Network Management System NMS100 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10058-01 September 2004 September 2004 202-10058-01
  • Netgear NMS100 | NMS100 Reference Manual - Page 2
    that shipped with your ProSafe Network Management System. ProSafe NMS includes free installation support for the first 30 days. Customer support after the initial 30 day period is offered as a feebased per-incident service. Please go to the Sales page at http://www.netgear.com for more information
  • Netgear NMS100 | NMS100 Reference Manual - Page 3
    , and Formats 2-1 Overview ...2-2 Other ProSafe NMS Features 2-2 ProSafe Network Management System 2-3 System Requirements ...2-3 Device Access Modes ...2-3 None the ProSafe NMS Server and Local Console 3-1 Installing the Air Messenger Pro Paging Software 3-2 Starting the ProSafe NMS Server
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    Manage Menus ...4-11 Custom Menus ...4-12 Table Display Elements 4-12 Graph Display Elements 4-13 Graph Styles ...4-13 Graph Page Controls 4-14 Graph Legend Control 5-2 Setting Manual Threshold Alarms 5-3 Polling TCP Application Services 5-4 Discovery of Four Built-in Services 5-4 ii
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    TCP Service Polling 5-4 Custom TCP Service Polling 5-5 Managing Polling for the Device 5-5 Emailing or Paging the Administrator on an Event 5-6 Other Event Types ...5-10 Emailing or Paging Multiple Users 5-11 Chapter 5 Troubleshooting and Advanced Configuration Troubleshooting Network Discovery
  • Netgear NMS100 | NMS100 Reference Manual - Page 6
    iv Contents July 2004 202-10036-01
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    special interest. This manual is written for the ProSafe NMS according to these specifications. Table 1-2. Manual Scope Product Version Manual Publication Date ProSafe Network Management System September 2004 Note: Product information and updates are available on the NETGEAR Web site at http
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    ProSafe NMS is a full-featured distributed network management system that will meet your most demanding needs. These are some of the other features that you will find described in the Online Help system. • Running tasks as Windows Services • Windows Task Bar Control Icon • Private MIB Import • User
  • Netgear NMS100 | NMS100 Reference Manual - Page 9
    Manual for the ProSafe Network Management System NMS100 • Alarm box event action • Event forwarding • Running external programs • Automatic Icon and Program selection • Programming interfaces ProSafe Network Management System This is a single user version for managing small to medium sized networks
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    Reference Manual for the ProSafe Network Management System NMS100 None (TCP Only) Null access is used for polling TCP services only, where ICMP (Ping) and SNMP access is restricted by a firewall. ICMP (Ping) ICMP (Ping) mode is used for devices that do not support SNMP but can still be pinged to see
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    Reference Manual for the ProSafe Network Management System NMS100 Introduction 1-5 September 2004 202-10058-01
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    Reference Manual for the ProSafe Network Management System NMS100 1-6 Introduction September 2004 202-10058-01
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    ProSafe NMS system, you only need to install the Server component, as this includes a local console and polling agent. 4. Click the Server button. You are prompted for the installation directory. Then the Discovery Seed dialog is displayed. You must enter valid information at this dialog or network
  • Netgear NMS100 | NMS100 Reference Manual - Page 14
    Reference Manual for the ProSafe Network Management System NMS100 Installing the Air Messenger Pro Paging Software ProSafe NMS includes a copy of the Air Messenger Pro paging application. This software is required if you want ProSafe NMS to page you when an event occurs. Air Messenger Pro is not
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    Reference Manual for the ProSafe Network Management System NMS100 Disabling Automatic Console Login To disable automatic console startup and login, go to the Windows Start menu and use the Programs/NETGEAR ProSafe NMS/Configure Tasks menu. Disable the Auto Login User check box and click the Done
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    Manual for the ProSafe Network Management System NMS100 Console Elements The following figure and table show the main elements of the ProSafe NMS controls to execute common commands quickly. Buttons to quickly insert Map elements. Tabbed control to select objects within different ProSafe NMS
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    Reference Manual for the ProSafe Network Management System NMS100 Console Button Commands The following diagrams Subnet (Hierarchy) Object Goto Object Link Between Objects Bus Network Object Ring Network Object Regular Network Object Figure 2-3: Edit button bar Installation and Startup 2-5 September
  • Netgear NMS100 | NMS100 Reference Manual - Page 18
    Reference Manual for the ProSafe Network Management System NMS100 Selection Tool If you do not see the selection tool, use the View/Selection Tool menu to show it. Use the Selection Tool to manipulate objects from one of several databases. Use the drag control at the right of the Selection Tool to
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    Reference Manual for the ProSafe Network Management System NMS100 • To remove one or more events, select the event and press the Delete key. • To acknowledge (remove current status of) an event, select the event and use the right-click Acknowledge menu. • To completely clear the event log, use
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    Reference Manual for the ProSafe Network Management System NMS100 2-8 Installation and Startup September 2004 202-10058-01
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    Delete key to remove selected objects. • After opening two subnet levels, select multiple device names and drag the mouse to move them from one subnet to another. Note that any attached links and networks are not moved, and links will be deleted during the move (you can re-add them manually later
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    Reference Manual for the ProSafe Network Management System NMS100 Using Map View Windows Map View windows are overlapping windows that are displayed in the View Window area of ProSafe NMS. This is where you can see the map topology as a diagram and easily manipulate the map objects (add, delete,
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    Reference Manual for the ProSafe Network Management System NMS100 • Use the View All button to toggle the View zoom levels you have selected. Moving Map Objects ProSafe NMS normally uses a discovery process to add subnets, devices, links, and networks in a logical topology that represents a two-level
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    Reference Manual for the ProSafe Network Management System NMS100 To move objects at the top level, select one or more objects in a Map view and drag the mouse. The selected objects are moved to the new mouse location. The following illustration shows an automatically (left) and manually (right)
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    Reference Manual for the ProSafe Network Management System NMS100 You can also disconnect objects from the Bus Network by deleting the attaching link. Then the detached object can be moved anywhere in the view. The following figure shows a Map view of an automatically
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    Reference Manual for the ProSafe Network Management System NMS100 Changing Object Properties Attributes 1. Use object type in the Type pull-down. The object type can only be changed for network type objects (Ring, Bus, Network). 4. For device objects, set the object IP Address in the Address edit box
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    Manual for the ProSafe Network Management System NMS100 Access Parameters 1. Select the Access tab to set access parameters for a Device, Link, or Network in the Value pull-down control. 3. In the Value that will only have TCP services polled. The mode used button on the ProSafe NMS frame button bar
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    Reference Manual for the ProSafe Network Management System NMS100 Table 3-1. Object Properties Access tab Attribute selected attribute name is displayed in the Name box and the current value in the Value pull-down control. 3. In the Value pull-down, select one of the pull-down values or type in a
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    Reference Manual for the ProSafe Network Management System NMS100 The following table lists each available attribute in Unless you are using Remote Polling Agents, this is set to localhost. List of TCP service names to poll. An SNMP variable with instance that is polled to determine device status
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    Manual for the ProSafe Network Management System NMS100 Adding Map Objects ProSafe NMS supports several object types, including subnets, devices, links, and networks for non-SNMP devices (or NONE where you only want to poll TCP services), and use SNMP V1 for regular SNMP devices. For SNMP V1 devices
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    Reference Manual for the ProSafe Network Management System NMS100 Viewing Device MIB Data The MIB Selection Tree -specific MIB elements. Note that each device supports a subset of the standard and private MIBs. It is up to you to determine if a device supports a particular MIB table. 5. Open subtree
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    Reference Manual for the ProSafe Network Management System NMS100 Custom Menus The Manage menus are actually built-in custom menus from an external configuration file. You can also add custom menus to display particular tables. For example, if you have only a few device types in your network you
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    Reference Manual for the ProSafe Network Management System NMS100 Graph Display Elements The following figure shows a sample graph display and the function of graph controls. Save Pause to File Graph Restart Graph Graph Style Poll Interval Vertical Scale Paging Controls Figure 3-4: Graph
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    Reference Manual for the ProSafe Network Management System NMS100 Graph Page Controls The graph is difficult to view with many variables at the same time. Use the Page Controls to enable blocks of variables. Use the Paginate button (paper sheet icon) to enable all variables or just the first page (
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    Reference Manual for the ProSafe Network Management System NMS100 3. Select button to select any standard or private MIB table. Note: For initial test purposes, set the Poll Interval to one minute. We recommend that you ProSafe NMS graph window. Data and Statistics September 2004 202-10058-01 3-15
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    Reference Manual for the ProSafe Network Management System NMS100 Irrespective of the report poll interval, all Counter variables shown in a trend report graph window are normalized to per-second values. Limiting Saved Instances The
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    meets certain criteria. ProSafe NMS supports three distinct mechanisms for . Use manual threshold alarms in trend reports to specify a particular condition to test. This is commonly used to monitor line utilization variables. In this case the alarm condition is well known to the user
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    Manual for the ProSafe Network Management System NMS100 Setting Status Variable Polling • Using the Map Selection Tree or a Map View window, right-click on an SNMP Device, Link, or Network the test performed to determine if the status test passes. Use the Value pull-down list for possible tests. Note
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    Reference Manual for the ProSafe Network Management System NMS100 Setting Manual Threshold Alarms You must first create a trend report for a set of devices and an SNMP MIB Table. Please refer to Saving Long-term Statistics for a
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    Manual for the ProSafe Network Management System NMS100 Polling TCP Application Services ProSafe NMS supports customized polling of any TCP application service and simplified polling of four built-in TCP application services (FTP, SMTP, Web, and Telnet). Discovery of Four Built-in Services ProSafe
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    Reference Manual for the ProSafe Network Management System NMS100 Custom TCP Service Polling Custom TCP Service definitions allow more flexible and powerful polling of your application servers. • You can optionally send a text string to the TCP service and compare the reply to a text pattern. • Each
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    Reference Manual for the ProSafe Network Management System NMS100 4. After adding a new service definition, you need to click the Add>> button if you want this service to be polled for the currently selected device. To delete an existing Custom TCP Service definition: 1. Select the service name in
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    Reference Manual for the ProSafe Network Management System NMS100 2. Then, set the Email/Paging global event options a. Use the Config/Event Options menu. b. Set the SMTP Server Address to the IP Address of your
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    Reference Manual for the ProSafe Network Management System NMS100 4. Add an Event Filter for the pollDeviceDown event a. Locate the ProSafe NMS Selection Add Event Filter dialog. b. Click the Add button. c. Use the tree control to select one or more device names and click OK. d. The matching device
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    Reference Manual for the ProSafe Network Management System NMS100 6. Then, set the Email/Page event actions a. Select the Actions tab of the displayed Add Event Filter dialog. b. Select Default from the Page Group pull-down to send a page to all users with a Group1 or Group2 alias set to Default (
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    Manual for the ProSafe Network Management System NMS100 Other Event Types The pollDeviceDown event is an example used in this section. The mechanism is the same for other types of events, including those generated for Status Variable and Manual sysObjectId.0 or the user-set status polling variable
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    Reference Manual for the ProSafe Network Management System NMS100 Note: A poll sequence occurs repeatedly every users with the same names as those you added to ProSafe NMS. Do not use Air Messenger Pro groups and do not use the ProSafe NMS Group1 name. Each ProSafe NMS user must have a matching user
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    Reference Manual for the ProSafe Network Management System NMS100 3. Then, add an Event Filter for the selected devices a. in the Page pull-down to page the two new users. c. Select SwitchOperators in the Email pull-down to send email to the two new users. d. In the Match tab of the Add Event Filter
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    Troubleshooting Network Discovery Duration of Network Discovery During the ProSafe NMS Server installation you entered the address, netmask, and community name for one SNMP V1 discovery seed device. This is normally enough information to discover most of your network. When you first start ProSafe
  • Netgear NMS100 | NMS100 Reference Manual - Page 50
    Manual for the ProSafe Network Management System NMS100 The figure below shows a sample top-level and subnet Map view for a small network. Not all expected network devices are discovered. The following sections describe solutions to these problems. 5-2 Troubleshooting and Advanced Configuration
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    Reference Manual for the ProSafe Network Management System NMS100 Discovery Agent Fails to Connect to the ProSafe NMS uses TCP/IP to communicate between different components. This can conflict with other software running on your system. Look for any other management applications or Windows services
  • Netgear NMS100 | NMS100 Reference Manual - Page 52
    Reference Manual for the ProSafe Network Management System NMS100 SNMP Device Access Control List Many SNMP devices have an Access Control List (ACL). An ACL is a list of IP addresses from which the device accepts SNMP requests. This is a vendor-specific security feature that is configured
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    Reference Manual for the ProSafe Network Management System NMS100 Broadcast Packet Losses In many cases network discovery mostly works but you do not see as many devices as you expect. As many devices are not represented in SNMP ARP tables they
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    Manual for the ProSafe Network Management System NMS100 to manually change the map layout. To control Test Interval and Test Retries edit boxes to set the time between checks of the primary server by the backup server and how many times to retry before taking over polling. 5-6 Troubleshooting
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    Appendix A Event Parameters Use Event Parameters in Event Action Filters to substitute information related to a specific event. Event Parameters can be used in the Event Message and as arguments to a program in the Exec Program action. The available Event Parameters and the associated expansion
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    Reference Manual for the ProSafe Network Management System NMS1000 Table 5-1. Event Parameters Event Parameters $S $E $Y $P $C $* $-n $+n $n $>n $>-n $>+n Description The Set Community name of the target device. The timeout attribute, in seconds, of the target device The max
  • Netgear NMS100 | NMS100 Reference Manual - Page 57
    encryption key management. The IEEE 802.1x draft standard offers an effective framework for authenticating and controlling user traffic to a protected network, as well as dynamically varying encryption keys. 802.1x uses a protocol called EAP (Extensible Authentication Protocol) and supports multiple
  • Netgear NMS100 | NMS100 Reference Manual - Page 58
    Manual for the ProSafe Network Management System NMS1000 a variable block length and a variable key length. The block length and the key length can be independently specified to 128, 100 Mbits/second networks. Denial of Service attack DoS. A hacker attack designed to prevent your computer or network
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    Manual for the ProSafe Network Management System NMS1000 The DMZ sits between the Internet and an internal network supports such authentication methods as token cards, Kerberos, one-time passwords, certificates, public key authentication and smart cards. In wireless communications using EAP, a user
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    Reference Manual for the ProSafe Network Management System NMS1000 transmits that identity to an authentication server such as RADIUS. The server asks the AP for proof of identity, which the AP gets from the user and then sends back to the server to complete the authentication. EAP is defined by
  • Netgear NMS100 | NMS100 Reference Manual - Page 61
    Reference Manual for the ProSafe Network Management System NMS1000 LDAP A set of supports TCP/IP, which is necessary for any type of Internet access. Because it's a simpler version of X.500, LDAP is sometimes called X.500-lite. local area network LAN. A communications network serving users
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    Reference Manual for the ProSafe Network Management System NMS1000 MTU The size in bytes of the largest packet that can be sent or received. NAT A technique by which several hosts share a single IP address for access to the Internet. NetBIOS The Network Basic Input Output System is an application
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    Manual for the ProSafe Network Management System NMS1000 Network. RADIUS Short for Remote Authentication Dial-In User Service, RADIUS is an authentication system. Using RADIUS, you must enter your user name and password before gaining access to a network. This information is passed to a RADIUS
  • Netgear NMS100 | NMS100 Reference Manual - Page 64
    Manual for the ProSafe Network Management System NMS1000 SSID A Service Set Identification is a thirty-two character (maximum) alphanumeric key identifying a wireless local area network. For the wireless devices in a network ) used in conjunction with the Transfer Control Protocol (TCP) form TCP/IP.
  • Netgear NMS100 | NMS100 Reference Manual - Page 65
    Manual for the ProSafe Network Management System NMS1000 an encryption algorithm and cryptographic keys before data is transmitted or received. Based on Netscape's SSL 3.0, TLS supercedes and is an extension of SSL. TLS and SSL are not interoperable. Universal Plug and Play UPnP. A networking
  • Netgear NMS100 | NMS100 Reference Manual - Page 66
    Reference Manual for the ProSafe Network Management System NMS1000 WINS WINS. Windows Internet Naming Service is a server process for resolving Windows-based computer names to IP addresses. Wireless Network Name (SSID) Wireless Network Name (SSID) is the name assigned to a wireless network. This is
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    cable G-2 custom menus 4-12 customer support 1-ii D device access control list 6-4 Index Index device access modes troubleshooting network discovery 6-4 G graphs display elements 4-13 legend control 4-14 page controls 4-14 styles 4-13 I installation Air Messenger Pro paging software 3-2 ProSafe NMS
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    P package contents 2-4 paging administrator on an event 5-6 multiple users 5-11 polling custom TCP services 5-5 managing for the device 5-5 TCP application services 5-4 ProSafe NMS features 2-2 installation 3-1 Overview 2-2 system requirements 2-3 R reports, creating new 4-14 S scope of document
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    trend data viewing in a graph window 4-15 trend reports limiting saved instances 4-16 troubleshooting network discovery 6-1 V View Window area 3-7 W World Wide Web 1-ii Index 3
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September 2004 202-10058-01
202-10058-01
September 2004
NETGEAR
, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
Reference Manual for the
ProSafe Network
Management System
NMS100