Netgear NTV550 NTV550 User Manual (PDF)

Netgear NTV550 - Ultimate HD Media Player Manual

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  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 1
    NTV550 Ultimate HD Media Player User Manual 350 East Plumeria Drive San Jose, CA 95134 USA December 2010 202-10589-01 v1.0
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 2
    NTV550 Ultimate HD Media Player User Manual © 2010 NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc.
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 3
    Searching 16 Browse Folders 17 Cover Art 18 Finding Media on Your Network 18 Parental Controls 19 Chapter 3 Playing Media Watching Videos 20 Popup Menus during Video Playback 21 Video Media Bar 21 Video Aspect Ratio 22 TV Mode and Display Settings 22 Subtitles 23 Audio Track 23 Time Seek
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 4
    NTV550 Ultimate HD Media Player User Manual Photo Aspect Ratio 28 Slideshow Options Menu 28 Playing Internet Media 29 Viewing YouTube Content 29 RadioTime 30 RadioIO/Shoutcast 31 Internet News Channels 32 Internet Weather 33 Using More than One Ultimate HD Media Player 33 Chapter 4 Settings
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    NTV550 Ultimate HD Media Player User Manual Unable to Play Media 60 Error Messages 61 Network Connections 62 Ethernet Cabling 62 Troubleshooting a Wireless Network Connection 62 IP Address 63 Connecting to a Server 63 Using Ping 63 Recovering the NTV550 If It Does Not Start 64 Appendix A
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 6
    movies, music, and photo collections from PCs, Macs, and storage devices on your home network. The NTV550 Ultimate HD Media Player also provides easy access to files stored on your USB drives and SD cards. • Play your digital movies in full high-definition 1080p and stunning Dolby Digital, or DTS
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    your media from USB mass storage devices such as hard drives, media players (including Windows- or Mac-formatted Apple iPods), and flash memory devices. • SD Card slot. Insert your SD card to access media stored on it. • On/Off button. Turn the Ultimate HD Media Player on and off. • Component video
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    NTV550 Ultimate HD Media Player User Manual Cabling the Ultimate HD Media Player The installation guide that came in the package explains how to install your product. Cabling for a typical installation with an Ethernet network connection is shown in the following figure. AV output or HDMI cable (not
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 9
    NTV550 Ultimate HD Media Player User Manual Attaching the Stand If you want to place the HD media player in a vertical position, use the stand included in the package. 1. Orient your HD media player vertically. 2. Insert the tabs of the stand into the slots on the bottom of your HD media player as
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 10
    NTV550 Ultimate HD Media Player User Manual Remote Control Use the remote control to operate your NTV550 Ultimate HD Media Player. Figure 3. Remote control 10 | Chapter 1. Getting Started
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    NTV550 Ultimate HD Media Player User Manual Table 1. Remote Control Buttons Button Description Button Description Power. Turn the device on and off. Popup menu. Display popup menus for media. Show or hide the menu bar. Toggle between list browsing and cover browsing. Eject. Stops media
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    NTV550 Ultimate HD Media Player User Manual Navigating with the Remote Control To go to the main menu, press displays: Home on the remote control. The following screen The main menu offers these selections: • Video. Watch videos. • Music. Listen to music. • Photos. View photos. • Browse folders.
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    NTV550 Ultimate HD Media Player User Manual - TV Mode. Temporarily change the display mode while a video is playing. Use the Appearance tab to change display appearance such as brightness. - Subtitle. Select subtitle tracks and adjust the color, size, positioning, and timing of subtitles Remote
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    Portable Media Player (USB Device) You can connect up to two USB flash drives or a media player such as an iPod to a USB port on the front or rear panel of the Ultimate HD Media Player. The Ultimate HD Media Player plays files stored in Windows (FAT, FAT32, NTFS), Macintosh, or Linux disk formats
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 15
    NTV550 Ultimate HD Media Player User Manual Protected Media Files You can play most media files that are protected by digital rights management (DRM) on an Ultimate HD Media Player by selecting the Enable UPnP media sharing check box in the Configuration Wizard. Browsing with Live Folder or the
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 16
    NTV550 Ultimate HD Media Player User Manual Live Folder Browsing Live Folder Browsing is like using Windows File Manager to browse your network to find a file. When you browse by folder, you see new media on your network immediately. However, you cannot use categories. Instead of using categories,
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 17
    NTV550 Ultimate HD Media Player User Manual Browse Folders Press Home and select Browse Folders, and the following screen displays: Use this feature to locate media by location. You will see all kinds of media located within each folder. For instance, you can see your music files, and your videos.
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    Media Player, you can browse in list form or as cover art. Note: For the best cover art browsing results, make sure the image cache is set to a fixed, fast location (either on an attached USB / eSATA drive or SD card), or a fast network share. Set the Image Cache location in Settings > Audio/Video
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    NTV550 Ultimate HD Media Player User Manual Parental Controls The Ultimate HD Media Player supports a variety of parental controls. To activate . • You can restrict access to media in the NTV550 library by MPAA rating (G, PG, PG-13, and so on). You can use the Tag Tool to set the rating. Set the age
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    certain displays. Do not display static images (such as menus, photos, or paused videos) onscreen for long periods of time. Watching Videos The Ultimate HD Media Player finds the video files on your computer's hard disk, on other computers, on external hard drives, or on other storage devices on
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    NTV550 Ultimate HD Media Player User Manual 2. Browse videos based on your preference. • Recently added. View the most recently added videos and select the one you want. • Recently watched. View recently watched videos and select the one you want. • Folders. Browse folders to locate the video you
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    NTV550 Ultimate HD Media Player User Manual • Playlist. You can use the media bar to navigate the play list. Press the down arrow by the OK button to display the playlist. When the media bar is in playlist view, navigate between files in the playlist (the currently playing file is shown with a
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    NTV550 Ultimate HD Media Player User Manual Subtitles You can change the subtitle track or language, and adjust the color, size, positioning, and timing of subtitles. The NTV550 supports a variety of subtitle formats, including external subtitles (SUB/IDX, SRT, SUB, SMI), and embedded subtitles (
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    NTV550 Ultimate HD Media Player User Manual Time Seek Press Time Seek to go to a specific time or scene within a video. The Time Seek popup menu displays: Resuming Video Playback If you are watching a video and you exit, the Ultimate HD Media Player remembers where you stopped the video. When
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 25
    Ultimate HD Media Player User Manual 2. Browse according to your preference: • Recently added. Display the most recent songs at the top of the list. • Artists. Display a list sorted by artist in alphabetical order. • Genre. Display a list of songs sorted by genre. • Playlist. Select and play
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    NTV550 Ultimate HD Media Player User Manual You can use the media bar to access a playlist. To display the media bar, press Menu or Audio while you are listening to music. Popup Media bar While the media bar is visible, the remote control buttons go to the media bar. Press again to exit the
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 27
    NTV550 Ultimate HD Media Player User Manual Viewing Photos The Ultimate HD Media Player finds the media files on an optional internal hard disk, on your computer's hard disk, on other computers, on external hard drives, or on other storage devices on the network. Tip: To play music while watching a
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 28
    NTV550 Ultimate HD Media Player User Manual Adjusting the Photo Display • media bar, press Popup Menu while you are viewing a slideshow. While the media bar is visible, the remote control buttons go to the media bar. Press again to hide the media or view full image. 28 | Chapter 3. Playing Media
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 29
    NTV550 Ultimate HD Media Player User Manual Playing Internet Media To go to the Internet Media screen, press Home, and then select Internet Media. The Internet media screen offers these selections: • YouTube video. View YouTube video as described in the following section. • RadioTime. RadioTime
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    NTV550 Ultimate HD Media Player User Manual • Top rated. Browse a list of top YouTube videos. • Recently added. Displays your most recent YouTube favorites. • Featured. View videos featured at YouTube. • Search. Press Caps to display the onscreen keyboard, and then use the arrow buttons on your
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 31
    NTV550 Ultimate HD Media Player User Manual RadioIO/Shoutcast You can use your Ultimate HD Media Player to access and play Internet radio programming and add items or publishers to your favorites list. Note: Some Internet radio stations provide a low bit rate audio stream that your amplifier or
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 32
    NTV550 Ultimate HD Media Player User Manual Internet News Channels Internet Channels uses Really Simple Syndication (RSS) for accessing regularly updated information such as news, podcasts, and blogs. Common sources are the major television networks and wire services, as well as many Internet
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 33
    NTV550 Ultimate HD Media Player User Manual Internet Weather To view news and weather, you need the Ultimate HD Media Player set up with access to the Internet through your network. To receive local weather, you have to enter your zip code. You can enter your zip code during installation or using
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 34
    wizard. Enter or change the settings for the Ultimate HD Media Player. • Audio/Video. Display the audio/video settings. See Audio/Video on page 36. • Media locations. View media locations that the Ultimate HD Media Player discovered. See Media Locations on page 38. • Parental controls and security
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 35
    NTV550 Ultimate HD Media Player User Manual Setup Wizard Press Home, and select Settings > Setup Wizard. The following screen displays: The Setup Wizard steps you through a series of screens to set up your Ultimate HD Media Player Ultimate HD Media Player plays an audio tone to confirm that the audio
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 36
    NTV550 Ultimate HD Media Player User Manual Audio/Video Press Home, and select Settings > Audio/Video. You can view or change the following audio/video settings. • Display. Access display settings as shown in the following section, Display . • Audio. Access audio (FPS) when playing videos. • Aspect
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    NTV550 Ultimate HD Media Player User Manual Audio Select Settings > Audio/Video > Audio to go to the following screen: The following settings are available: • Volume level lock. By default, this is set to not fixed. - Not fixed. With this setting you can use the volume control buttons on the remote
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    NTV550 Ultimate HD Media Player User Manual Media Locations The Ultimate HD Media Player remembers where it has found media in shared folders on the network. This lets the Ultimate HD Media Player find media faster. Select Settings > Media Locations to display the following screen: The following
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    select a rating level on your Ultimate HD Media Player: 1. Use the NETGEAR Tag Tool application to tag video files with an MPAA or TV rating. From the Windows Start menu, select All Programs > NETGEAR Digital Entertainer for Windows > Tag Tool. Note: Files without tags are considered "NR" or Not
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 40
    NTV550 Ultimate HD Media Player User Manual Be sure you pick a password that is easy to remember, or store it in a safe place. Table 1. Remote rating or a lower rating (higher up on the menu), but you cannot access files tagged with a higher rating. For example, if you select PG-13, all files with
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 41
    NTV550 Ultimate HD Media Player User Manual User Interface You can select a language, and you can customize the user interface. This affects the appearance of the Ultimate HD Media Player menu displays on your television. Select Settings > User Interface to display the following screen: Make the
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 42
    NTV550 Ultimate HD Media Player User Manual Network The Network screen lets you specify a wired network connection, standalone operation, or run a network test. Select Settings > Network to display the following screen: You can select from three types of network connections to your Ultimate HD Media
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 43
    in this screen are Auto power off, Auto standby off, and Remote power key (the power button in the remote control). • Update. Update the firmware for the Ultimate HD Media Player either from a USB device or over the Internet. See Updating the Firmware on page 44. • Manage files. Copy files from one
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 44
    To check for firmware updates for the Ultimate HD Media Player on the NETGEAR website, select Update from the Internet, and follow the onscreen prompts. • If the firmware file is located on a USB storage device, connect the device to the USB port of your Ultimate HD Media Player, and select Specify
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    NTV550 Ultimate HD Media Player User Manual Advanced Settings Select Settings > System > Advanced to display the following screen: The following selections are available: • SACK processing. SACK audio processing is used for debugging only. • Clear 'resume playback'. By default, the Ultimate HD Media
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 46
    NTV550 Ultimate HD Media Player User Manual System Information System information is useful for troubleshooting network problems or providing information to technical support. Select Settings > System > System Information to display the following screen: The System Information screen displays free
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    the NeoTV for Windows software, run the NeoTV for Windows application, which creates an icon in the system tray. Click the icon and select Status to view which media your Ultimate HD Media Player (or other NETGEAR Digital Entertainer devices) is playing. Chapter 5. Using Your PC with the NTV550
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    NTV550 Ultimate HD Media Player User Manual Installing the Resource CD Software on a Windows PC 1. Power on your computer, and log in as necessary. 2. Insert the Resource CD into the CD drive on the computer. 3. The Welcome screen displays. If you do not see the Welcome screen, browse the files on
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    them stored. The Ultimate HD Media Player performs a full scan of your network to find the shared media. You can play a combination of shared media from your network and local media on USB devices such as MP3 players that you connect directly to the Ultimate HD Media Player. To use the Configuration
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    NTV550 Ultimate HD Media Player User Manual 2. Browse and select the folders that you want to use, and then click Next. You can automatically create thumbnails, which makes it easier to browse your photos on the Ultimate HD Media Player TV menus. If you do not want to do this, clear the check box on
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    formats: AVI, WMV, MPG, MP1, MP2, MP3, MKV, FLAC, ISO, and IFO. • Copy files to your NeoTVs. This feature works with NeoTV products that include a hard disk. • NETGEAR documentation. View NETGEAR documentation for your product such as the NTV550 Ultimate HD Media Player Installation Guide and user
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 52
    NTV550 Ultimate HD Media Player User Manual Remote Control Your Ultimate HD Media Player Select Remote control your NeoTVs to display this screen. To start playing something, click a menu entry. For example, click Music to browse to the music you want to play, and then select a song. When media
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 53
    NTV550 Ultimate HD Media Player User Manual 2. Right-click the folder that you want to share and select Share with > Specific people. The next screen displays: 3. Click Share to share this folder. The following screen displays: 4. click Yes to turn on network discovery and file sharing. Chapter 5.
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    NTV550 Ultimate HD Media Player User Manual 5. Go back to File Manager and it shows a screen similar to the following: Now you can use the Ultimate HD Media Player to browse the folder that is shared. The Ultimate HD Media Player asks you to enter a user name and password. In this example, dell is
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 55
    NTV550 Ultimate HD Media Player User Manual 2. Select Everyone and add it to the share list. 3. Click Share, and a new window displays. 4. Click Yes to turn on network discovery and file sharing. Now this folder is shared on your network. The File Manager shows which folder is shared. Chapter 5.
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    NTV550 Ultimate HD Media Player User Manual 5. To turn off password-protected sharing, select Control Panel > Network and Internet > Network and Sharing Center and click Change advanced sharing settings. 6. Select Turn off password protection sharing. Now you can use Ultimate HD Media Player to
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 57
    6. Troubleshooting 6 Troubleshooting Tips Here are some tips for correcting simple problems that might prevent you from connecting to the Ultimate HD Media Player. You can also see the online NETGEAR FAQs and support forums for your product. Table 1. Connecting to the Ultimate HD Media Player
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    NTV550 Ultimate HD Media Player User Manual Table 1. Connecting to the Ultimate HD Media Player (Continued) Problem Some files, songs, or videos are not showing up even though others are. The server cannot be found in a Windows domain. Solution Check the file permissions for those items, and
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 59
    NTV550 Ultimate HD Media Player User Manual If you are using a Windows PC to share media content, allow access to the following ports: 139 TCP, 445 TCP, 137 UDP, and 138 UDP for file-sharing services. If you are using Windows Media Connect to share media from Windows, configure your desktop firewall
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 60
    NTV550 Ultimate HD Media Player User Manual Media Does Not Play (Windows XP) If the Ultimate HD Media Player cannot play media or music, check to see if the file is protected. Windows Media Connect is required for Windows XP users to play protected files. See the Microsoft documentation for these
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    wireless network. Unsupported video - may not play The video is a DIVX 3 video. Some DIVX 3 videos do not play back correctly correctly. on the Ultimate HD Media Player. Unable to play this station. The format of the selected Internet radio station is not supported. The Ultimate HD Media Player
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    be loaded. The subtitles might be in an unsupported format. Supported subtitle formats are SRT, SMI, SAMI, SUB, and TXT. Network Connections The following sections provide recommendations for how to troubleshoot network connections. Ethernet Cabling The Ultimate HD Media Player should be cabled
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 63
    you are using a wireless network, verify that the NTV550 is connected to the right network. Connecting to a Server If the Ultimate HD Media Player cannot find the correct server, try the following: 1. Verify that the Ultimate HD Media Player and the PC running the NETGEAR NeoTV for Windows software
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 64
    NTV550 Ultimate HD Media Player User Manual Recovering the NTV550 If It Does Not Start You should not need to do this unless you are instructed to do so by NETGEAR technical support. If you power on the Ultimate HD Media Player and it does not start up and display the main menu, try power cycling
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 65
    (Xvid) - MPEG1/2/4 SD - H.263 • Video container formats. AVI, Xvid, MOV, MP4, MPEG2 PS, MPEG2-TS, DVD ISO/VOB/IFO, MKV, ASF, AVCHD, DivX, WMV, M4A, M2TS, MTS, MP1, MP2, MPG, DVR-MS • Audio formats. - Dolby® Digital (AC3), Dolby® Digital Plus, TrueHD - DTS 2.0+, DTS HD and DTS HD MA (passthru) - MP3
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 66
    NTV550 Ultimate HD Media Player User Manual Restoring Factory Default Settings There are three ways to restore factory default settings: • Press Home, and select Settings > Restore factory defaults. • Use the Reset button on the back of the Ultimate HD Media Player. While the menu is displayed on
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 67
    XP to Manage Wireless Network Connections http://documentation.netgear.com/reference/enu/winzerocfg/vistaxpconfig.pdf Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 68
    in conjunction with any other antenna or transmitter. FCC Declaration Of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the NTV550 Ultimate HD Media Player complies with Part 15 of FCC Rules. Operation is subject to the following
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 69
    NTV550 Ultimate HD Media Player User Manual • This device must accept any interference received, including interference that may cause undesired operation. FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 70
    61 Ethernet cable 8 Ethernet cable, troubleshooting 62 F file formats, supported 65 files, copying 44 firewall port settings 58 firmware, updating 44 Follow me feature 33 G gapless playback 26 H HDMI cable 8 I Internet channels 32 Internet media 29 Internet radio 31 Internet weather 33 IP address
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    T Tag Tool, cover art 18 technical specifications 66 technical support 2 trademarks 2 troubleshooting playing media 60 tips 57 wireless networks 62 troubleshooting, jittery video display 60 TV mode 11, 58 U Ultimate HD Media Player 7 Ultimate HD Media Player, cabling 8 Ultimate HD Media Player, more
  • Netgear NTV550 | NTV550 User Manual (PDF) - Page 72
    USB, playing media 14 V video display, jittery 60 video media bar 21 videos 20 videos, resuming playback 24 W weather 33 Windows sharing and security 47 Windows system passwords 59 wireless networks, troubleshooting 62 Y YouTube video 29 YouTube video, remote control 30 NTV550 Ultimate HD Media
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350 East Plumeria Drive
San Jose, CA 95134
USA
December 2010
202-10589-01
v1.0
NTV550 Ultimate HD Media
Player
User Manual