Netgear WAC730-Business User Manual

Netgear WAC730-Business Manual

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  • Netgear WAC730-Business | User Manual - Page 1
    Dual-Band Wireless AC Access Point User Manual Models WAC720 and WAC730 March 2018 202-11624-06 350 E. Plumeria Drive San Jose, CA 95134 USA
  • Netgear WAC730-Business | User Manual - Page 2
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only
  • Netgear WAC730-Business | User Manual - Page 3
    of all screen shots. Replaced many screen shots. Converted all procedures to standalone procedures. Changed the name of the manual from Reference Manual to User Manual. February 2016 Revised Configure WiFi Bridging on page 132. December 2015 Revised Mount the Access Point on page 30. October
  • Netgear WAC730-Business | User Manual - Page 4
    Contents Chapter 1 Introduction and Hardware Overview Unpack Your Access Point 9 Top Panel...9 Rear Panel...10 Access Point Label 11 Chapter 2 Initial Setup What You Need Before You Begin 13 System Requirements 13 WiFi Equipment Placement and Range Guidelines 13 Ethernet Cabling Requirements
  • Netgear WAC730-Business | User Manual - Page 5
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual About WPA2 With RADIUS and WPA & WPA2 With APs 56 Schedule the WiFi Radios to Be Turned Off 57 Configure Basic WiFi Quality of Service 59 Chapter 4 Manage and Monitor the Access Point Enable Remote Management 62 SNMP Management 62
  • Netgear WAC730-Business | User Manual - Page 6
    and WAC730 User Manual Specify an Ensemble Configure Advanced Quality of Service Settings 109 Configure and Manage Quality of Service Policies 112 Configure a Bridge 132 Configure a WiFi Bridge 133 Chapter 6 Troubleshooting Troubleshoot the Basic Functions 137 Verify the Correct Sequence of
  • Netgear WAC730-Business | User Manual - Page 7
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Test the LAN Path to Your Access Point 140 Test the Path from Your Computer to a Remote Device 141 Problems With Date and Time 141 Use the Packet Capture Tool 142 Appendix A Configure the Access Point in Business Central Mode
  • Netgear WAC730-Business | User Manual - Page 8
    more information about the topics covered in this manual, visit the support website at netgear.com/support. Note Firmware updates with new features and bug and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to
  • Netgear WAC730-Business | User Manual - Page 9
    WAC720 and WAC730 User Manual Unpack Your Access Point Your package contains the following items: • ProSAFE Dual-Band Wireless AC Access Point • Straight-through Category 5 Ethernet cable • Ceiling and wall installation kit • Installation guide Contact your reseller or customer support in your area
  • Netgear WAC730-Business | User Manual - Page 10
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Table 1. Top panel LEDs Item LED 1 2 Description Power/Test Off On (green) Amber, then blinking green Active Off On or blinking (green) Power is off.
  • Netgear WAC730-Business | User Manual - Page 11
    User Manual The rear panel components of the access point, from left to right, are described in the following list: 1. Cable security lock receptacle for an optional lock. 2. Console port for connecting to an optional console terminal. The port provides an RJ-45 connector and supports the following
  • Netgear WAC730-Business | User Manual - Page 12
    Initial Setup This chapter includes the following sections: • What You Need Before You Begin • Install and Configure the Access Point • Connect the Access Point to a Computer • Log In to the Access Point • Disable Business Central Mode for a Standalone Access Point • Configure Basic General System
  • Netgear WAC730-Business | User Manual - Page 13
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual What You Need Before You Begin You must consider the following guidelines and requirements before you can set up your access point. System Requirements Before
  • Netgear WAC730-Business | User Manual - Page 14
    WAC720 and WAC730 User Manual If you are using To connect to the access point on your network, your WiFi device must support 802.11b, 802.11g, 802.11n, 802.11a, or 802.11ac. the operating frequency (channel) unless you notice interference problems or you place the access point near another access
  • Netgear WAC730-Business | User Manual - Page 15
    Wireless AC Access Point WAC720 and WAC730 User Manual IPv6 IPv6 addresses are denoted by eight groups Ethernet network functions. After you connect the access point to the Ethernet network, computers that support 802.11b/g/a/n/ac are able to communicate with the Ethernet network. For this to work
  • Netgear WAC730-Business | User Manual - Page 16
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 6. Connect the access point to a PoE switch or power adapter. Tip The access point supports Power over Ethernet (PoE) with power redundancy. If you are using a switch that provides PoE, you do not need to use a power adapter to power
  • Netgear WAC730-Business | User Manual - Page 17
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Note When the access point runs firmware version 3.5.6.0 or a later version, by default, the access point is enabled for the cloud (that is, Business Central
  • Netgear WAC730-Business | User Manual - Page 18
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Log In to the Access Point When It Is Connected to a Network With a DHCP Server To log in to the access point when it is
  • Netgear WAC730-Business | User Manual - Page 19
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual These buttons provide the following functions: • Edit. Allows you to edit the existing configuration. • Cancel. Cancels all configuration changes that you made on the page. •
  • Netgear WAC730-Business | User Manual - Page 20
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select the Business Central Enabled No radio button. 5. Click the Apply button. The access point restarts with factory default settings but retains its IP configuration
  • Netgear WAC730-Business | User Manual - Page 21
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 5. Configure the settings as described in the following table. Setting Description Access Point Name This unique name is the access point NetBIOS name. The name
  • Netgear WAC730-Business | User Manual - Page 22
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure Time Settings To configure time settings: 1. Open a web browser from a computer that is connected to the same network as the access point or to
  • Netgear WAC730-Business | User Manual - Page 23
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure the IPv4 Settings Note For information about how to configure the IPv6 settings, see Configure IPv6 Settings on page 101. WARNING: If you enable
  • Netgear WAC730-Business | User Manual - Page 24
    servers to your access point during login. If the ISP does not transfer an address, you must obtain it from the ISP and enter it manually in this field. Network Integrity Check Select this check box to validate that the upstream link is active before allowing WiFi associations. Ensure that the
  • Netgear WAC730-Business | User Manual - Page 25
    -Band Wireless AC Access Point WAC720 and WAC730 User Manual 3. Enter the user name and password. The user access through the access point, which can be helpful for configuration, network tuning, or troubleshooting activities. 6. Click the OK button to confirm the change of WiFi mode. The change
  • Netgear WAC730-Business | User Manual - Page 26
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 7. Specify the remaining WiFi settings as described the following table. Setting Descriptions Wireless Network Name Enter a 32-character (maximum) service set identifier (SSID); the characters are (SSID) case-sensitive. The
  • Netgear WAC730-Business | User Manual - Page 27
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure 802.11a/a-na-ac WiFi Settings To configure the 802.11a/a-na-ac WiFi settings: 1. Open a web browser from a computer that is connected to
  • Netgear WAC730-Business | User Manual - Page 28
    Manual Note Under normal conditions, you want the radio to be turned on. Turning off the radio disables access through the access point, which can be helpful for configuration, network tuning, or troubleshooting Name Enter a 32-character (maximum) service set identifier (SSID); the characters are
  • Netgear WAC730-Business | User Manual - Page 29
    Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting 11a mode only Output Power file and printer access on your network. Note If you experience trouble connecting to the access point, see Troubleshooting on page 136. We recommend that you complete the following tasks
  • Netgear WAC730-Business | User Manual - Page 30
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual After you complete the configuration of the access point, you can reconfigure the computer that you used for this process back to its original TCP/
  • Netgear WAC730-Business | User Manual - Page 31
    AC Access Point WAC720 and WAC730 User Manual Before mounting the access point in a high location, first set up and test the access point to verify WiFi network connectivity. If you are mounting the access point on a hard ceiling, use the wall installation instructions. To mount the access point to
  • Netgear WAC730-Business | User Manual - Page 32
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Twist the access point to hang it from the ceiling rail. 5. Secure the access point to the ceiling rail using the T-bar screw. Initial Setup 32
  • Netgear WAC730-Business | User Manual - Page 33
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Mount the Access Point to a Wall The best location for wall installation is at the center of your WiFi coverage area, and within line of
  • Netgear WAC730-Business | User Manual - Page 34
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 6. Using the wall anchors and screws, attach the wall mounting bracket to the wall where you previously marked. The following figures show a side view of
  • Netgear WAC730-Business | User Manual - Page 35
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Note Although the product package includes four wall anchors and screws, two screws are sufficient to attach the wall mounting bracket as shown in the
  • Netgear WAC730-Business | User Manual - Page 36
    MAC Address Database • Enable Rogue AP Detection and Monitor Rogue APs • Schedule the WiFi Radios to Be Turned Off • Configure Basic WiFi Quality of Service Before you set up WiFi security and additional WiFi features that are described in this chapter, connect the access point, get the Internet
  • Netgear WAC730-Business | User Manual - Page 37
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual WiFi Data Security Options Indoors, computers can connect over 802.11ac WiFi networks at a maximum range of 300 feet. Typically, a access point inside a building works
  • Netgear WAC730-Business | User Manual - Page 38
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual • WPA2 with RADIUS. Wi-Fi Protected Access version 2 If this feature is enabled and if the network devices (hubs and switches) on your LAN support the VLAN (802.1Q) standard, the default VLAN ID for the access point is associated with
  • Netgear WAC730-Business | User Manual - Page 39
    Manual Some concepts and guidelines regarding the SSID are explained in the following list: • A basic service set (BSS) is a group of WiFi stations and a single access point, all using the same security profile or service WiFi Security Profiles The access point support 16 WiFi security profiles, 8 on
  • Netgear WAC730-Business | User Manual - Page 40
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Select Configuration > Security > Profile Settings. The Profile
  • Netgear WAC730-Business | User Manual - Page 41
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 6. Click the Edit button. The Edit Security Profile page displays. This page contains five sections that are described in detail in the following steps: • Profile
  • Netgear WAC730-Business | User Manual - Page 42
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Broadcast Wireless Select the Yes radio button to enable the access point to broadcast its SSID, allowing Network Name (SSID) WiFi stations
  • Netgear WAC730-Business | User Manual - Page 43
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description 802.11K (RRM) Select the 802.11K(RRM) check box to allow the access point to support 802.11K radio resource management (RRM). 802.11K RRM allows for a better utilization of access points in a
  • Netgear WAC730-Business | User Manual - Page 44
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual & Off Time bar. By default, this schedule enables • Configure RADIUS Server Settings on page 48 Select this setting only if all clients support WPA2. Configure the RADIUS server setting. TKIP + AES encryption is the default encryption.
  • Netgear WAC730-Business | User Manual - Page 45
    WAC720 and WAC730 User Manual (Continued) Setting WPA2-PSK on page 46. Select this setting only if all clients support WPA2. WPA-PSK & WPA2-PSK Enter a WPA passphrase. TKIP + or more policies (see Configure and Manage Quality of Service Policies on page 112). Setting Description Mode Policy
  • Netgear WAC730-Business | User Manual - Page 46
    Band Wireless AC Access Point WAC720 and WAC730 User Manual 13. Click the Back button. The Profile Settings with WPA2. Although some WiFi clients might support AES with WPA, the WAC720 and WAC730 access points do not support WPA with AES. TKIP + AES supports both WPA and WPA2. Broadcast packets use
  • Netgear WAC730-Business | User Manual - Page 47
    Wireless AC Access Point WAC720 and WAC730 User Manual Table 2. Security and encryption options for WPA2-PSK WPA2 clients use AES. For the WPA & WPA2 mixed mode, TKIP + AES is the only supported data encryption method. Change the QoS Policy for a WiFi Security Profile To change the QoS policy for
  • Netgear WAC730-Business | User Manual - Page 48
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual The Profile Settings page displays. 5. Select the radio button the left of the security profile. 6. Click the Edit button. The Edit Security Profile page displays. 7.
  • Netgear WAC730-Business | User Manual - Page 49
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 5. Specify the settings as described in the following table. Setting Descriptions RADIUS Server Settings Primary Authentication Server IPv4 Address or IPv6 Address Enter the IP
  • Netgear WAC730-Business | User Manual - Page 50
    filter profile to multiple WiFi security profiles, or you can set up different MAC address filter profiles for different WiFi security profiles. You can manually add MAC addresses to the MAC address filter profile and you can import a list of trusted MAC addresses. The file that you import must
  • Netgear WAC730-Business | User Manual - Page 51
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Note You cannot add multicast or broadcast MAC addresses to a MAC address filter profile. For all MAC address filter profiles together, the access point can support a maximum number of 512 MAC addresses. For example, you can set up two
  • Netgear WAC730-Business | User Manual - Page 52
    security profile. 7. Populate the Wireless Stations table by one of the following methods or by a combination of the following methods: • Enter MAC addresses manually by doing the following: a. Enter a MAC address in the MAC Address List field. b. Click the Add button. • Import a list of trusted MAC
  • Netgear WAC730-Business | User Manual - Page 53
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Configuration > Security > Advanced > MAC Authentication. The page that displays shows a table with MAC address filter profiles. 5. If more than one profile exists, select the
  • Netgear WAC730-Business | User Manual - Page 54
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Enable Rogue AP Detection When you enable rogue AP detection, the access point interacts only with devices in the Known AP list. To enable rogue
  • Netgear WAC730-Business | User Manual - Page 55
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 7. To move APs from the Unknown AP List to the Known AP List, do the following: a. Select individual check boxes for MAC addresses, or select
  • Netgear WAC730-Business | User Manual - Page 56
    User Manual 4. Select Monitoring > Rogue AP > Unknown AP List. The Unknown AP List shows information for each unknown device, including information about beacons. 5. To update the list, click the Refresh button. 6. To save the list as a text file, click the Save button and follow the instructions of
  • Netgear WAC730-Business | User Manual - Page 57
    Point WAC720 and WAC730 User Manual 4. Select Monitoring > Rogue AP > Known AP List. The Known AP List shows information for each known device. 5. To update the list, click the Refresh button. 6. To save the list as a text file, click the Save button and follow the instructions of your browser to
  • Netgear WAC730-Business | User Manual - Page 58
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Configuration > Wireless > Basic > Wireless Scheduling. The previous show the page for a custom scheduling type. However, by default, the page for the Everyday scheduling type
  • Netgear WAC730-Business | User Manual - Page 59
    -Band Wireless AC Access Point WAC720 and WAC730 User Manual a. Select the check boxes for the days for normal traffic. For WMM to function correctly, WiFi clients must also support WMM. By enabling WMM, you allow Quality of Service (QoS) control for upstream traffic flowing from a WiFi station to
  • Netgear WAC730-Business | User Manual - Page 60
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 3. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Select
  • Netgear WAC730-Business | User Manual - Page 61
    4 Manage and Monitor the Access Point This chapter describes how to use the management and monitoring features of the access point. The chapter includes the following sections: • Enable Remote Management • Upgrade the Access Point Firmware • Manage the Configuration File or Reset to Factory Defaults
  • Netgear WAC730-Business | User Manual - Page 62
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Enable Remote Management Both Simple Network Management Protocol (SNMP) and the remote console Secure Shell (SSH) are enabled by default, which allows for remote management
  • Netgear WAC730-Business | User Manual - Page 63
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Trap Community Name IP Address to Receive Traps Trap Port Enter the community string to allow the SNMP manager to send traps.
  • Netgear WAC730-Business | User Manual - Page 64
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual • Secure Shell (SSH). To enable this feature, select the Enable radio button, which is the default setting. Select the Disable button to disable the feature. •
  • Netgear WAC730-Business | User Manual - Page 65
    browser that you use to upload new firmware into the access point must support HTTP uploads. Use a browser such as Microsoft Internet Explorer, Mozilla a major upgrade, you might need to erase the configuration and manually reconfigure your access point after upgrading it. See the release notes
  • Netgear WAC730-Business | User Manual - Page 66
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual For more information, see Log In to the Access Point on page 16. 4. In the address bar, enter the IP address of the access point. A
  • Netgear WAC730-Business | User Manual - Page 67
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 6. Enter the user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. 7. Select
  • Netgear WAC730-Business | User Manual - Page 68
    Band Wireless AC Access Point WAC720 and WAC730 User Manual Save the Configuration To save your settings: 1. and prompts you for a location on your computer to store the file. 6. Follow the instructions of your browser to save the file. Restore the Configuration To restore your settings from a
  • Netgear WAC730-Business | User Manual - Page 69
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 5. Click the Choose File button and locate and select the backup configuration file (the file name is config). IMPORTANT: During the restoration process, do not
  • Netgear WAC730-Business | User Manual - Page 70
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Use the Local Browser Interface to Restore Factory Default Settings To restore the factory default settings using the local browser interface: 1. Open a web browser from a
  • Netgear WAC730-Business | User Manual - Page 71
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To restore the factory default settings using the Reset button: 1. Using a sharp object, press and hold the Reset button for about five seconds (until the
  • Netgear WAC730-Business | User Manual - Page 72
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Change the Administrator Password The default password is password. We recommend that you change this password to a more secure password. You cannot change the administrator
  • Netgear WAC730-Business | User Manual - Page 73
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Manage User Accounts The admin user account is the default user account, which you cannot delete. However, you can add other user accounts, modify them,
  • Netgear WAC730-Business | User Manual - Page 74
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Setting User Name Password Privilege Description Enter a new user name. Enter a password between 4 and 12 characters in length. From the Privilege menu, select Read Write
  • Netgear WAC730-Business | User Manual - Page 75
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Change the Privilege for a User Account To change the privilege for a user account: 1. Open a web browser from a computer that is connected to the same network
  • Netgear WAC730-Business | User Manual - Page 76
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual The password is reset to the default password, which is password. 7. Click the Apply button. Your settings are saved. Note If you want to modify a
  • Netgear WAC730-Business | User Manual - Page 77
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Select Configuration > System > Advanced > Syslog. Specify the
  • Netgear WAC730-Business | User Manual - Page 78
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual View System Information You can view a summary of the current access point configuration settings, including current IP settings and current WiFi settings. This information is
  • Netgear WAC730-Business | User Manual - Page 79
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Ethernet MAC Address The MAC address of the access point's Ethernet port. Wireless MAC Address for 2.4 GHz The MAC address of the
  • Netgear WAC730-Business | User Manual - Page 80
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Current Wireless Settings for 802.11 bg/ng/bgn and Current Wireless Settings for 802.11 a/a-na-ac Access Point Mode Channel /
  • Netgear WAC730-Business | User Manual - Page 81
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 6. To view more information, point to a graph. 7. To view real-time information for 5 GHz clients and traffic, click the 5 GHz button. By default, the 2.4 GHz
  • Netgear WAC730-Business | User Manual - Page 82
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Monitoring > Dashboard. The Dashboard page displays. 5. Click the Ensemble button. The Dashboard page displays information for the access point in ensemble mode. The upper
  • Netgear WAC730-Business | User Manual - Page 83
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 7. To view historical traffic information for the past 24 hours, click the Traffic button in the lower right of the page. By default, the Clients
  • Netgear WAC730-Business | User Manual - Page 84
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Monitoring > Wireless Stations. The Wireless Stations table shows the information for each device. For information about these and more fields, see the following table.
  • Netgear WAC730-Business | User Manual - Page 85
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting IP Address Channel Width Description The IP address of the WiFi station. The channel width at which the WiFi station operates. View the
  • Netgear WAC730-Business | User Manual - Page 86
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual View the Traffic Statistics The Statistics page displays information for both wired (LAN) and WiFi (WLAN) network traffic. To display the Statistics page: 1. Open a web
  • Netgear WAC730-Business | User Manual - Page 87
    Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Bytes The number of members, which must be of the same model. Only one ensemble per WiFi network is supported. However, a network subnet can include multiple ensembles. Ensembles allow APs to share various
  • Netgear WAC730-Business | User Manual - Page 88
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual • The ensemble names of the APs that are joining are the same. • Ensemble mode is enabled on all APs. Configure Enable Ensemble Mode To configure
  • Netgear WAC730-Business | User Manual - Page 89
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Specify an Ensemble Management IP Address To specify an ensemble management IP address: 1. Open a web browser from a computer that is connected to the same network
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    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To configure security settings with a passphrase for an ensemble: 1. Open a web browser from a computer that is connected to the same network as the access point
  • Netgear WAC730-Business | User Manual - Page 91
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To manage an ensemble's channel assignment settings: 1. Open a web browser from a computer that is connected to the same network as the access point or to
  • Netgear WAC730-Business | User Manual - Page 92
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To manage automatic channel assignment for an ensemble: 1. Open a web browser from a computer that is connected to the same network as the access point or
  • Netgear WAC730-Business | User Manual - Page 93
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual When automatic channel assignment is running, the Channel Assignment page shows the proposed channels a the bottom. The following figure shows only part of the table
  • Netgear WAC730-Business | User Manual - Page 94
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 6. Select Maintenance > Ensemble Upgrade > Firmware Upgrade. The Member Selection table shows the members of the ensemble, including the firmware versions of the members. 7. Click the
  • Netgear WAC730-Business | User Manual - Page 95
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Upgrade the Firmware of Ensemble Members Over a TFTP Server You can upgrade the firmware on all access points in an ensemble from the master access
  • Netgear WAC730-Business | User Manual - Page 96
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual An Alert pop-up window opens. The firmware is uploaded to the master access point's memory. Note The firmware is uploaded to but not upgraded
  • Netgear WAC730-Business | User Manual - Page 97
    -Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Monitor > Ensemble > Access Point. 5. of the ensemble, up to 20 WiFi clients per radio can be displayed (although a radio can support more than 20 clients). To monitor the devices connected to the ensemble: 1. Open a web browser
  • Netgear WAC730-Business | User Manual - Page 98
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Monitor > Ensemble > Wireless Stations. 5. Click the Refresh button. The devices connected to the ensemble display, listed by MAC address. Monitor the Access Points and
  • Netgear WAC730-Business | User Manual - Page 99
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual • Not in Ensemble. The access points that are not in the ensemble are displayed. • In Ensemble. The access points that are in the ensemble are
  • Netgear WAC730-Business | User Manual - Page 100
    Tree Protocol, 802.1Q VLAN, and Link Layer Discovery Protocol • Configure Bonjour • Configure Advanced WiFi Settings • Configure Advanced Quality of Service Settings • Configure and Manage Quality of Service Policies • Configure Load Balancing • Manage Captive Portals • Configure WiFi Bridging 100
  • Netgear WAC730-Business | User Manual - Page 101
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure IPv6 Settings The access point supports IPv6. You can manage the access point from an IPv6 address. The access point can also function as an IPv6 DHCP client. Note For information
  • Netgear WAC730-Business | User Manual - Page 102
    transfer an address, you must obtain it from the ISP and enter it manually in this field. Network Integrity Check Select this check box to validate logically separates traffic on the same physical network. The access point supports the following types of VLANs: • Untagged VLAN. When the access
  • Netgear WAC730-Business | User Manual - Page 103
    AC Access Point WAC720 and WAC730 User Manual Note Select the Untagged VLAN check box only if the hubs and switches on your LAN support the 802.1Q VLAN protocol. Likewise, change the untagged VLAN value only if the hubs and switches on your LAN support the 802.1Q VLAN protocol. • Tagged VLAN
  • Netgear WAC730-Business | User Manual - Page 104
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting 802.1Q VLAN Untagged VLAN Management VLAN Description Select the Untagged VLAN check box to configure one VLAN as an untagged VLAN. By
  • Netgear WAC730-Business | User Manual - Page 105
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Configuring > System > Advanced > Ethernet LLDP. 5. Select the Disable radio button. By default, the Enable radio button is selected. 6. Click the Apply button. Your settings
  • Netgear WAC730-Business | User Manual - Page 106
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 5. Select the Disable radio button. 6. Click the Apply button. Your settings are saved. Configure Advanced WiFi Settings You can enable various WLAN features and configure
  • Netgear WAC730-Business | User Manual - Page 107
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual The previous figure shows part of the page. 5. Select an Antenna radio button to specify whether the settings apply to the default internal antenna or
  • Netgear WAC730-Business | User Manual - Page 108
    Wireless AC Access Point WAC720 and WAC730 User Manual Setting RTS Threshold (0-2347) Description Enter the the Disable radio button is selected. Select the multicast traffic transmission rate you want the AP to support. The default value is Auto. For the 2.4 GHz radio, the Auto value is 1 Mbps.
  • Netgear WAC730-Business | User Manual - Page 109
    Manual (Continued) Setting Description Rate Limit Burst For multicast and broadcast rate limiting, The default and maximum rate limit burst setting is 75 packets per second. The supported IP packet header that is related to the Type of Service (ToS). The access point examines the ToS field in
  • Netgear WAC730-Business | User Manual - Page 110
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To configure advanced QoS: 1. Open a web browser from a computer that is connected to the same network as the access point or to the access point
  • Netgear WAC730-Business | User Manual - Page 111
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting cwMin Description Enter the minimum contention window (cwMin) value that specifies the upper limit (in milliseconds) of a range from which the initial random
  • Netgear WAC730-Business | User Manual - Page 112
    AC Access Point WAC720 and WAC730 User Manual Configure and Manage Quality of Service Policies The access point lets you configure field in the IP header with value 119. • 802.1P. Indicates the 3-bit Class of Service (CoS) field in the class header. • IP protocol. Indicates the protocol field in the
  • Netgear WAC730-Business | User Manual - Page 113
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Configuration > Wireless > Advanced > QoS Policies. You can configure QoS policies for 802.11 bg/ng/bgn devices, 802.11 a/a-na-ac devices, or both
  • Netgear WAC730-Business | User Manual - Page 114
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Setting Description Match Frame Fields and Match Classifications IP Precedence From the Match Classifications menu, select the DSCP traffic class against which the information in
  • Netgear WAC730-Business | User Manual - Page 115
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Match Frame Fields and Match Classifications (continued) IP Protocol119 Traffic is matched against value 119 in the IP protocol field in the
  • Netgear WAC730-Business | User Manual - Page 116
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Setting Description Match Frame Fields and Match Classifications (continued) Destination MAC In the Match Classifications field, select or enter the destination MAC address against
  • Netgear WAC730-Business | User Manual - Page 117
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Setting Description Classification Rate Limiting Basic Rate Enter a value between 1 and 1,000,000 Kbytes/sec to specify the maximum data rate up to which packets
  • Netgear WAC730-Business | User Manual - Page 118
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual a. In the Classification field, select the old classification. b. Click the Delete Classification button. c. Add a new classification. For information about how to add a classification, see Step 7
  • Netgear WAC730-Business | User Manual - Page 119
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual • New client associations are allowed if the radio's WLAN utilization is lower than the specified percentage of network bandwidth utilization. • New client associations are prevented
  • Netgear WAC730-Business | User Manual - Page 120
    WAC730 User Manual Manage Captive Portals A captive portal requires users to log in through a special login page (splash page, also referred to as web locale) so that guests or users with a valid user name and password can access the Internet through the access point. The access point supports two
  • Netgear WAC730-Business | User Manual - Page 121
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Enable the Access Point to Register With Facebook Before you can set up Facebook Wi-Fi on the access point so that you can provide
  • Netgear WAC730-Business | User Manual - Page 122
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To specify captive profile settings and enable a captive portal instance: 1. Open a web browser from a computer that is connected to the same network as the access
  • Netgear WAC730-Business | User Manual - Page 123
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual (Continued) Field Redirect URL Description If the Enable radio button is selected, enter the website or enter the IP v4 or IPv6 address: • IPv4 address.
  • Netgear WAC730-Business | User Manual - Page 124
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual - Primary Authentication Key. Enter the shared key that is used between the access point and the primary RADIUS server during authentication. - Secondary Authentication Key. Enter
  • Netgear WAC730-Business | User Manual - Page 125
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To set up Facebook Wi-Fi: 1. Open a web browser from a computer that is connected to the same network as the access point or to the
  • Netgear WAC730-Business | User Manual - Page 126
    -Band Wireless AC Access Point WAC720 and WAC730 User Manual If you enable this option, users can either check logged out. 13. To add terms of service to the Facebook check-in page, select the Terms of Service check box and type or copy the terms of service. 14. Click the Save Settings button. The
  • Netgear WAC730-Business | User Manual - Page 127
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual To add a user account to the local database for a captive portal: 1. Open a web browser from a computer that is connected to the same network as the
  • Netgear WAC730-Business | User Manual - Page 128
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 11. In the Max Bandwidth Upstream field, enter the maximum upstream bandwidth allowed to the user, in megabits per second. This setting is optional. 12.
  • Netgear WAC730-Business | User Manual - Page 129
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure a Default or Custom Captive Portal Splash Page The splash page (also referred to as web locale) is the page that users see when they
  • Netgear WAC730-Business | User Manual - Page 130
    -Band Wireless AC Access Point WAC720 and WAC730 User Manual Your settings are saved and the splash page fields is the text that will appear on the body of the page. Content You can enter instructions for logging in to the portal here. Acceptance Use Policy Text entered here will display in
  • Netgear WAC730-Business | User Manual - Page 131
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Enable the Global Captive Portal Mode By default, the global captive portal mode is disabled on the access point. If you do not want to
  • Netgear WAC730-Business | User Manual - Page 132
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure WiFi Bridging The access point supports a wireless distribution system (WDS) that lets you build large bridged WiFi networks. Point-to-Point Bridge and Point-to-Multipoint Bridge You can set up a
  • Netgear WAC730-Business | User Manual - Page 133
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Configure a WiFi Bridge In bridge mode, the access point communicates with one or more other bridge-mode access points. By default, the connection is an
  • Netgear WAC730-Business | User Manual - Page 134
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual e. From the Radio menu, select the WiFi band (2.4 GHz or 5 GHz) on which the bridge must be established. Note Both sides of the bridge must
  • Netgear WAC730-Business | User Manual - Page 135
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 7. Go back to the Bridging page on your access point and select the Enable check box for the profile. 8. Click the Apply button. Your settings
  • Netgear WAC730-Business | User Manual - Page 136
    chapter provides information about troubleshooting the access point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the access point on? Go to Troubleshoot the Basic Functions on
  • Netgear WAC730-Business | User Manual - Page 137
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Troubleshoot the Basic Functions The following sections describe how you can troubleshoot the basic functions of the access point: • Verify the Correct Sequence of Events at Startup on page 137 • No LEDs Are Lit on the Access
  • Netgear WAC730-Business | User Manual - Page 138
    Wireless AC Access Point WAC720 and WAC730 User Manual - Make sure that the power cord is Contact NETGEAR technical support if the WLAN LED remains off. You Cannot Access the Internet or the LAN From a WiFi Computer A configuration problem occurred. Check devices in your network. Troubleshooting 138
  • Netgear WAC730-Business | User Manual - Page 139
    AC Access Point WAC720 and WAC730 User Manual • Make sure that the SSID, network gateway. If the ping fails, check the network configuration or call the Internet service provider (ISP). You Cannot Configure the Access Point From a Browser Check these the old configuration. Troubleshooting 139
  • Netgear WAC730-Business | User Manual - Page 140
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual When You Enter a URL or IP Address a Time-Out Error Occurs A number of things could be causing this situation. Try the following troubleshooting steps: • Check to see whether other computers on the LAN work correctly. If they do,
  • Netgear WAC730-Business | User Manual - Page 141
    Manual If the path is not functioning correctly, one of the following problems could be occurring: • Make sure that the Active LED and LAN LED are on. If one or both of these LEDs are off, follow the instructions on page 20). Problems With Date and and time of day. Problems with the date and time
  • Netgear WAC730-Business | User Manual - Page 142
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual access settings are configured correctly. If you just completed configuring the access point, wait at least 5 minutes and Click the Save as button to save the pacture.pcap file on your computer or to a disk drive. Troubleshooting 142
  • Netgear WAC730-Business | User Manual - Page 143
    . For information about the BCWM application, see the Business Central Wireless Manager Application Quick Start Guide and the Business Central Wireless Manager Application User Manual, both of which you can download from downloadcenter.netgear.com. The appendix includes the following sections
  • Netgear WAC730-Business | User Manual - Page 144
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Enable Business Central Mode By enabling Business Central mode, you can convert the access point from a standalone access point to a state in which the access
  • Netgear WAC730-Business | User Manual - Page 145
    Mode In most situations, the NETGEAR BCWM applications assign IP settings to an access point that functions in Business Central mode. However, you can manually configure the IP and 802.1Q VLAN settings in Business Central mode. To configure the IP and 802.1Q VLAN settings in Business Central mode
  • Netgear WAC730-Business | User Manual - Page 146
    servers to your access point during login. If the ISP does not transfer an address, you must obtain it from the ISP and enter it manually in this field. Network Integrity Check Select this check box to validate that the upstream link is active before allowing WiFi associations. Ensure that the
  • Netgear WAC730-Business | User Manual - Page 147
    anything with the access point. Reset the Access Point in Business Central Mode to Factory Default Settings Situations might occur in which you must manually reset the access point in Business Central mode to factory default settings. To reset the access point in Business Central mode to factory
  • Netgear WAC730-Business | User Manual - Page 148
    NETGEAR BCWM application upgrades firmware to an access point that functions in Business Central mode. However, situations might occur in which you must manually upgrade the firmware on the access point in Business Central mode. To upgrade the access point firmware in Business Central mode if you
  • Netgear WAC730-Business | User Manual - Page 149
    MAC address filter profiles for different WiFi security profiles. You can manually add MAC addresses to the MAC address filter profile and you can profile. For all MAC address filter profiles together, the access point can support a maximum number of 512 MAC addresses. For example, you can set up
  • Netgear WAC730-Business | User Manual - Page 150
    security profile. 7. Populate the Wireless Stations table by one of the following methods or by a combination of the following methods: • Enter MAC addresses manually by doing the following: a. Enter a MAC address in the MAC Address List field. b. Click the Add button. • Import a list of trusted MAC
  • Netgear WAC730-Business | User Manual - Page 151
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 8. To fine-tune the Wireless Stations table and delete one or more MAC addresses from the Wireless Stations table, select individual check boxes for the
  • Netgear WAC730-Business | User Manual - Page 152
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 4. Select Configuration > Security > Profile Settings. The Profile Settings page for the 802.11bg/ng/bgn and 802.11a/a-na-ac modes shows eight WiFi security
  • Netgear WAC730-Business | User Manual - Page 153
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 8. From the MAC Filter Profile Name menu, select the profile that you want to use. 9. Select one of the following MAC ACL Mode radio buttons: •
  • Netgear WAC730-Business | User Manual - Page 154
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual 7. Modify the MAC address filter profile. For more in Business Central mode, which can be useful if you are troubleshooting a problem. You can also view basic information about the access point. Configure the Access Point in
  • Netgear WAC730-Business | User Manual - Page 155
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual View the Activity Logs of an Access Point in Business Central Mode You can view the access point's activity logs and save the log entries.
  • Netgear WAC730-Business | User Manual - Page 156
    in Business Central mode. Note For information about the Business Central activation status and connectivity states, see the Business Central Wireless Manager Application User Manual, which you can download from downloadcenter.netgear.com. Configure the Access Point in Business Central Mode 156
  • Netgear WAC730-Business | User Manual - Page 157
    Supplemental Information B This appendix provides factory default settings and technical specifications for the access point. The appendix includes the following sections: • Technical Specifications • Factory Default Settings 157
  • Netgear WAC730-Business | User Manual - Page 158
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Technical Specifications Table 4. Technical specifications Feature Description 802.11bg/ng/bgn WiFi specifications 802.11b data rates 1, 2, 5.5, and 11 Mbps, and auto-rate capable 802.
  • Netgear WAC730-Business | User Manual - Page 159
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Table 4. Technical specifications (Continued) Feature 802.11 bg/ng/bgn encryption Description • WPA-PSK & WPA2-PSK • AES • TKIP 802.11a/a-na-ac WiFi specifications 802.
  • Netgear WAC730-Business | User Manual - Page 160
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Table 4. Technical specifications (Continued) Feature Description 802.11a-na-ac of WiFi network traffic generated by each node; a maximum of 400 clients is supported. • Power/Test LED • Activity LED • Ethernet LAN • WiFi LAN (2.4
  • Netgear WAC730-Business | User Manual - Page 161
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Table 4. Technical specifications (Continued) Feature Environmental specifications Electromagnetic compliance Description Operating temperature: 0 to 40°C (32 to 104°F) Operating humidity: 10-90%, noncondensing • FCC Part 15
  • Netgear WAC730-Business | User Manual - Page 162
    Dual-Band Wireless AC Access Point WAC720 and WAC730 User Manual Table 5. Default configuration settings (Continued) Feature Telnet Time zone NTP client Custom NTP server Port speed Ethernet MAC address Radio and WiFi settings Operating mode
  • Netgear WAC730-Business | User Manual - Page 163
    -Band Wireless AC Access Point WAC720 and WAC730 User Manual Table 5. Default configuration settings (Continued) Feature Aggregation Internal Enabled 400 Enabled Enabled See Configure and Manage Quality of Service Policies on page 112. None Disabled NETGEAR Enabled NETGEAR_11ng NETGEAR_11ac
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Dual-Band Wireless AC
Access Point
User Manual
Models WAC720 and WAC730
March 2018
202-11624-06
350 E. Plumeria Drive
San Jose, CA 95134
USA